• DOI: 10.29121/granthaalayah.v11.i9.2023.5308
  • Corpus ID: 263323147

EXPLORING THE INFLUENCE OF DIGITAL MARKETING ON CONSUMER BEHAVIOR AND LOYALTY

  • Shams Mukhtar , Chandra Mohan A. , Deepti Chandra
  • Published in International journal of… 30 September 2023
  • Business, Computer Science
  • International Journal of Research -GRANTHAALAYAH

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  • Shodhganga@INFLIBNET
  • University of Mysore
  • Department of Management Science
Title: Impact of Digital Marketing on buying behaviour of consumers in Bangalore
Researcher: Bhat, Mehraj Ud Din
Guide(s): 
Keywords: Bangalore
consumer behavior
Digital Marketing
Economics and Business
Management
Marketing
Social Sciences
University: University of Mysore
Completed Date: 2020
Abstract: newline
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AN EMPIRICAL ANALYSIS ON EFFECT OF DIGITAL MARKETING ON CONSUMER BUYING BEHAVIOUR

Profile image of Unenabasi Godwin Ekeruke

The main purpose of this study was to analyse the effect of digital marketing on consumer buying. The study was guided by the specific objectives; to examine the various digital media platforms in Nigeria that could influence consumer behaviour, identify the categories of products that consumers buy on digital media platforms and to analyse the influence of digital marketing on consumer behaviour. A survey research design was adopted, and primary data were collected through questionnaires administered to 460 respondents. Secondary data were collected from newspapers, Journals, magazines and websites. Descriptive analysis was used to analyse the data collected. Data was presented and described using frequency distributions and percentages. The findings of the survey reveal that that digital marketing has a profound effect on consumer buying behaviour. Hypothesis test revealed that there are various digital media platforms being patronised in Nigeria that influences consumer behaviour, Nigerian consumers buy different categories of products on digital media platforms and digital marketing influences consumer decision making process. Further survey reveals that digital media channels and platforms which directly influence consumer behaviour and buying decision process include Facebook, Twitter, YouTube, Google, Instagram, Websites/ Blogs, Multimedia Advertising, Emails, LinkedIn. The study recommends that companies should adopt strategies to utilize the digital universe and technology, maximize brand awareness through digital platforms to remain competitive in today’s business environment. Businesses are also encouraged to carry out in-depth market research, to enable them gain deep insights on the influence of digital marketing on consumer behaviour and decision-making process.

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(2023) Final Year Project, UTAR.

Item Type: Final Year Project / Dissertation / Thesis (Final Year Project)
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Date Deposited: 07 Apr 2024 18:27
Last Modified: 07 Apr 2024 18:27
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  • St. Mary's University Institutional Repository
  • Thesis and Dissertation
  • Masters Program
  • Marketing Management
Title: EFFECT OF DIGITAL MARKETING ON CONSUMER BUYING BEHAVIOR IN CASE OF COCA-COLA ETHIOPIA
Authors: 
Keywords: Digital marketing, Consumer buying behavior,
Social media, online display ad, Website
Issue Date: May-2019
Publisher: St. Mary's University
Abstract: The study had examined the effect of digital marketing on consumer buying behavior in the case of Coca-Cola Ethiopia. The sample populations of the study were consumer of Coca-Cola in Addis Ababa. Quantitative research approach been adopted in selecting a sample size of 385. Primary data were collected using questionnaires from the consumers of the product and then collected 355 response, the data collected were carefully edited, coded, encoded using spread sheet and analyzed by using SPSS, Descriptive and explanatory research design was used to analyze the result. The results of the analysis revealed that online display ad, social media and Website were identified by the consumer of coke as factors determining their buying behavior, In accordance with existing empirical literature the results of the present study have supported the established relationship between buying behavior and Digital marketing, The result of the study indicated that the identified factors (Online display ad, Social Media and Website ) have significant Effect on customer buying behavior, according to their respective extent online display ad have the strongest positive effect and followed by social media and website. With these findings the study provides many implications to increase the buying behavior of coke by recommending that the company must strengthen the use of Digital marketing. As the world moving towards digital era, the digital channels plays vital role in increase of sales of any firm’s products. So the present study made an attempt to reveal the impact of digital marketing on customer buying behavior.
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COMMENTS

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    Moreover, Mukhtar et al. (2023) explores the influence of digital marketing on consumer behavior and loyalty, emphasizing the significance of social media platforms and personalized marketing ...

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    ifies the role of digital marketing in promoting the brands to the customers. Consumer buying behaviours becomes subjective to the digital outreach of the brands and the accessibility that is awarded to. their levels of sat-isfaction (Chen & Lin, 2019, 11).1.3 Scope of the StudyThe development of dig.

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    patterns will change the consumer behaviors for good. Hence the impact. f the media is greater than the content of the media. He further divides the. edia's content into two categories, 'Hot' and 'cool'. 'Cool' media requires the viewer to con. trate and participate in understanding its message. This can.

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    the broader landscape of digital marketing. 2 COMMISSIONERThe prospective commissioner for the thesis project "Impact of Digital Marketing on Consumer's Purchasing Behaviour, A Case Study of Corporate. tation Bangladesh" is the firm Corporate Station Bangladesh. The commissioner of the thesis is Washi.

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    CERTIFICATE This is to certify that the dissertation report titled "Study of the impact of digital marketing on consumer behaviour", is a bonafide work carried out by Mr. Harsh Srivastava of MBA 2017-19 and submitted to Delhi School of Management, Delhi Technological University, Bawana Road, Delhi-42 in partial

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  18. (Pdf) an Empirical Analysis on Effect of Digital Marketing on Consumer

    No part of this dissertation was previously presented for another certificate, degree or diploma at this or any other institution. ... Digital marketing Influences Consumer Decision making Process Table 4.4 Influence of Digital Marketing on Consumer Behaviour Digital marketing/ advertising has the potential of affecting your behaviour Frequency ...

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  22. St. Mary's University Institutional Repository: EFFECT OF DIGITAL

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    Introduction. Approximately two years prior to this writing, we decided to launch an IJA special issue entitled: "How Digital Innovation has Changed Marketing: The Good, the Bad, the Ugly." The development of information and communication technologies, new media channels, and new formats are driving evolutions in advertising, or more generally, in marketing and marketing communication.