business plan for digital marketing agency sample

How to Write a Digital Marketing Agency Business Plan (with PDF Template)

business plan for digital marketing agency sample

SEOptimer now serves over 2,000 digital agencies around the world and through the years we've had the chance to connect with many of our agency customers to understand their early days in starting their agency.

This is incredibly interesting to us because it helps us understand where and how they plan to grow so we can help build the features they need in SEOptimer.

This article is the 3rd in our series focused on starting a new digital agency. For some useful prior reading be sure to check out our previous articles:

  • How to Start a Digital Marketing Agency : a comprehensive guide covering typical agency business models, services, hiring, training, new business, day to day management and more!
  • Digital Agency Lean Canvas : a digital agency business model on a single page! The lean canvas is a popular documentation methodology borrowed from the tech startup world.

Don't be dismayed if it feels like there's a lot of other competing digital agencies in your city. This is perfectly normal. Digital marketing services like local SEO, for example, are dominated by small agencies.

Search Engine Land reported that over 50% of local SEO agencies have 10 or fewer clients. Forbes Council Member Jon Hall says, this keeps the industry "weird" - aka diverse as its not dominated by a small handful of big agencies.

Agency Business Plan PPTX

The first step in launching a new digital marketing agency is to write a plan. In this guide, we'll cover two of the more traditional ways to define a business plan document with handy downloadable templates:

  • Digital Marketing Agency Business Plan Document (DOCX & PDF) Template
  • Creative Agency Business Plan Deck (PPTX) Template

What is a Digital Marketing Business Plan?

What is a Business Plan?

A digital marketing business plan outlines your strategy to attract and retain customers using digital channels. It encompasses your goals, target audience, competitive landscape, marketing tactics, and financial projections.

A well-crafted plan serves as a blueprint for your marketing efforts, ensuring you remain focused and organized. It also helps you identify potential pitfalls and areas for improvement. 

For entrepreneurs and small business owners, having a digital marketing business plan is critical. It not only helps secure funding but also ensures that all team members are aligned with the company's vision and objectives.

It also provides a framework to measure success and make data-driven decisions.

Why Do You Need a Digital Marketing Agency Business Plan?

The days of mandatory 50+ page business plans are long gone. The choice is now yours as to whether you define your digital agency business plan in an in-depth strategic document or not.

Some agency founders find it useful to brainstorm this way and document their thought process in a long-form fashion across many pages.

Other founders prefer creating shorter slide decks, others opt for a 1-page lean canvas version or some even write their plan in a wiki or business planning tool.

There is no right or wrong way to document your plan. You need to find the documentation method that suits you best. If you're unsure what suits you best, the following factors may help you decide:

Consideration #1: Who is the Audience?

Think about who this document is for. Who will read it? In some cases it will just be you and the founding team. If you are raising money, obviously your investors will be a key audience.

You might also have business partners or board members who may be an audience too. When thnking through all these different groups, work backwards from the most optimal presentation format.

Consideration #2: Seek an Unbiased Third-party Opinion

Devin Schumacher is the Founder of SEO agency SERP and says it's easy to get swept up in your own overly optimistic projections.

"Ask an experienced agency founder you trust or admire to sanity-check your plan. Seeking an objective opinion from a third-party detached from your new business is vital."

Devin Schumacher

Devin makes a great point. This type of peer review methodology is commonplace in other industries but sometimes lacking amongst agency founders.

Make sure you get at least 1 other unbiased opinion from someone who has already achieved success in your niche.

Don't fall into the trap of asking a friend or your accountant or someone you know personally to review your plan. Doing so will give you a biased opinion.

You need an unbiased opinion from someone willing to give you objective feedback.

Consideration #3: Stand your Ground

The whole point of a business plan is to take the time and effort to research the market, your competitors and potential clients. This document will distill all your insights into a strategic plan you can operationalize.

As is always the case, unexpected distractions masquerading as opportunities (rightly or wrongly) will pop up in your field of view demanding your attention.

Perhaps it's a new client opportunity with a project slightly adjacent to your niche. Perhpas a hiring opportunity for a role you didn't plan to hire yet.

Sometimes the hardest thing is to say no, when you're in the mindset of taking every opportunity for growth.

During these situations, revisit your agency business plan and remind yourself of your focus area niche and how you planned to grow within that niche.

Consideration #4: But, Be Okay With Change

Rebekah Edwards

There's no shame in pivoting.

In fact this balance between sticking to the plan and pivoting the plan needs to be navigated by every digital agency founder. It's not easy and often you will be second-guessing yourself.

"Every agency owner I know has had to massively adjust their target audience, pricing structure, competitor analysis, and service offerings based on the way they grow over the first 2-5 years."

Rebekah says that founders need to be prepared for change, afterall, digital marketing is in constant flux and evolution, so change is the norm and we need to write business plans with flexibility in mind.

Trust your performance metrics and continue to do the things that have the biggest quantifiable business impact.

Typical Business Plan structures

We mentioned previously that there's no right or wrong way to document your business plan. So with that said, let's look at some typical marketing agency business plan templates that you can use.

After considering all the factors above, choose the structure that works for you and your stakeholders best. We've outlined six of the more common options below:

Option #1: Written Business Document

This is the more traditional (and still valid) way to describe your business. A written business plan document in MS Word or Google Docs is still the most common way to document your digital marketing agency business plan.

Business Plan document

This type of business plan is considered "long-form", ie: longer in length and suited to more descriptive language. Expect to write longer rationales, longer explanations with plenty of space for evidence, research, insights and strategy.

This type of plan will likely be 30+ pages and feel comprehensive. This comprehensiveness is especially needed if external investors or business partners are involved who need to be convinced of the robustness of your plan.

Option #2: Slide Deck

The PowerPoint Presentation (or Google Slides or Keynote) has become the go-to corporate communication format.

Digital agency founders spend most of their time communicating to staff, clients and stakeholders in PowerPoint so it makes sense to use this format for the purposes of communicating the agency's overall business plan.

Business Plan PowerPoint

The fundamental difference between this option and the written document, is that a slide deck is a presentable format. So typically you might be in the room with your business partners, walking through the presentation on the screen.

Whereas in option #1, a written document is not a compelling way to present an idea. It's much more suited as a sent document to be consumed in isolation.

That's not to say that a slide deck can't be utilized this way, it's just more common that you would be presenting and talking through your plan with the slides serving as a visual backup to what you say.

There's also a good argument for doing both (ie written document AND slide deck). It comes down to who all the stakeholders are (eg investors, business partners or just you) and whether you intend to present your plan or just document your plan.

Option #3: Lean Canvas

The Lean Canvas developed by leanstack.com is a business plan on a page split into 10 boxes. This planning document has become very popular in the tech/startup world and has since been adopted in many other industries, including digital agencies.

Be sure to check out our previous article explaining how to use a Lean Canvas for your agency .

SEOptimer - Digital Agency Lean Canvas

The entire business plan fits on a single page which means you obviously need to sweat on every single world and ensure only the most important details are included.

We are big supporters of this format because this helps you prioritize and focus your efforts down to the fundamental aspects of your new business.

Option #4: Wiki

In the context of a business, a Wiki is usually an internal website with multiple interlinking articles. The biggest Wiki in the world is Wikipedia and if you want to get really meta, check out Wikipedia's wiki about wikis :

"A wiki (/wɪki/ WIK-ee) is a hypertext publication collaboratively edited and managed by its own audience directly using a web browser. A typical wiki contains multiple pages for the subjects or scope of the project."

Wiki's are generally perceived as internal knowledge bases so if your business plan has executional detail, this might be a good format for documenting processes and methodologies for staff.

Option #5: General Planning Tool

Tools like Notion and Trello have grown massively in recent years as more people are working remotely and more work in general is being done collaboratively online.

Notion Business Plan

These types of planning tools are designed to be multi-purpose and fall somewhere between a wiki and a specialized business planning tool.

How to Construct the Business Plan

Now that we've covered the typical business plan structures let's look at the specifics of how you actually go about constructing the business plan and each of the main tasks you need to perform and sections of the business plan.

Market Research Data Gathering

Customer/client research.

Rebekah Edwards, who we spoke to previously stresses the importance of market research with as many potential clients as you can. She interviewed several businesses in their target market when developing their service offerings and pricing.

Some of the questions she thought were most helpful included:

  • With no other information, what do you think X would cost from an agency? (X being the service in question.)
  • What is the biggest roadblock for you to accomplish X in-house? (X being basic content/SEO projects, such as article creation/editing/uploading or strategizing new keywords.)
  • How would you typically search for a digital marketing agency? (Referrals, social media, Google search, etc. — this helped us understand how to best market our services)
  • If you already work with a digital marketing agency of any kind, what stood out? Why did you sign on the dotted line?
  • Have there been digital marketing agencies you've specifically decided not to work with for any particular reason? What were the red flags or the issues with a fit that led you to say no?
  • What matters most to you when working with a digital marketing agency? (Examples: data/analytics, frequent communication, hitting deadlines every time, price, niche of expertise, etc.)

Answers to these questions are invaluable as they help you position and market your new digital agency based on customer insight.

Competitor Research

The importance of competitor research goes without saying. It's vital you have a good understanding of how your competitors are going to market, how they sell, who they target and what their rough price points are.

If you have a friend who owns a small business, ask them to mystery shop at a competitor so they can report back to you what the sales process was like.

Competitor types

The way you position and sell your services should be informed by a combination of both customer insights and competitor insights.

Addressing client needs whilst maintaining a unique selling proposition will set your new digital agency up for success!

Building out the Business Plan

Download our template: digital marketing agency business plan document.

To make edits to the document make sure to download our DOCX template which you can edit directly in Microsoft Word. However if you would prefer a printable PDF, we also provide this option too.

Use these templates as a starting point to help you draft your digital marketing business plan:

Business Plan DOCX

Below are some of the highlight areas of the plan:

Market Research Findings

We suggest conducting three types of research to inform your marketing agency business plan:

  • Qualitative research like one-on-one interviews, focus groups and meetings with prospective clients
  • Quantitative reserach like online surveys, mass emails and multivariate testing
  • Competitor analysis to determine their strengths and weaknesses

Market Research

Unique Selling Proposition (USP) and Service Offering

Nailing your USP will be tough especially if you are in a competitive industry / city. Use the previous market research tasks to discover where the gaps are in the market and leverage these insights to position your new agency to be competitive AND different.

Perform a SWOT analysis based on your new USP. Then you can determine your actual service offerings and pricing strategy.

USPs

Go-To-Market (GTM) Plan and Org Structure

Define your target market - the exact client types who you want to sell to and list the marketing and advertising activities that you will perform that would be most effective in reaching these types of people.

Also list your people (this might not be many on day 1!), sources of advice and support as well as the strategies you'll use to retain your staff and build their skills and knowledge.

Go To Market Plan

Goals Sales Forecasting

This marketing agency business plan template includes goal setting for the next year and goal setting for the next 3 years. This page is structured to help you set SMART goals.

SMART goals are:

  • Specific : In the '[Enter a goal]' section describe your goal clearly and ensure you attach a person responsible in the 'Who's responsible' section.
  • Measureable : Ensure the actions you list in the 'Actions to achieve goal' have an objective outcome
  • Achievable : Ensure you sense-check your goals with your team and all agree that they are attainable
  • Relevant : Ensure this is a priority goal and will help your new agency grow
  • Time-bound : Enter a due date to ensure the goal doesn't get forgotten

Use the Cash flow forecast table as a simple way to visualize cash-on-hand in your first 12 months. Add rows to estimate your monthly expenses like payroll, rent, utilities, subscriptions, insurance, fees and other ongoing costs.

Goal setting

Tools and Tech

Finally, list out all the tools and technology your new agency will likely need to run an efficient operation. We've listed SEOptimer for you already because it's one of the best, low-cost lead generation tools for your agency.

Over 2,000 digital agencies use SEOptimer to generate white label site audits and embed an audit form on their agency website to capture new lead details.

Tools & Tech

Creative Agency Business Plan Slide Deck PPTX Template

If you prefer a slide deck template, use this creative agency business plan example in PowerPoint format:

Business Plan PPTX

Sources of Funding for Your Digital Marketing Agency

Starting a digital marketing agency requires initial capital. Here are some sources of funding to consider:

Bootstrapping

Bootstrapping involves using your savings or revenue generated from the business to fund your operations. It's a common approach for entrepreneurs who want to maintain control and avoid debt.

While this method requires careful financial planning, it allows you to grow organically and reinvest profits back into the business.

Small Business Loans

Small business loans from banks or credit unions can provide the necessary capital to get your agency off the ground. These loans typically have lower interest rates compared to other financing options.

However, they may require a solid business plan and collateral. Research different lenders and compare their terms to find the best fit for your needs.

Venture Capital

If you have a scalable business model with high growth potential, venture capital (VC) funding might be an option. VCs invest in startups in exchange for equity.

While this can provide substantial funding, it also means giving up some control over your business. Make sure your goals align with those of potential investors before pursuing this route.

Crowdfunding

Platforms like Kickstarter and Indiegogo allow you to raise funds from a large number of people. Crowdfunding not only provides capital but also helps validate your idea and build a community of supporters.

Create a compelling campaign that clearly communicates your value proposition and the benefits of supporting your agency.

Angel Investors

AngelList

Angel investors are individuals who provide capital to startups in exchange for equity or convertible debt. They often offer mentorship and valuable industry connections.

To attract angel investors, you need a strong business plan, a clear value proposition, and evidence of your ability to execute.

Do You Need an LLC to Start a Digital Marketing Agency?

LLC IRS

A Limited Liability Company (LLC) is a popular business structure for small businesses and startups. It provides personal liability protection, meaning your personal assets are shielded from business debts and lawsuits.

LLCs have the option to be taxed as a sole proprietorship, partnership, S corporation, or C corporation. This flexibility allows you to choose the best tax treatment for your situation

Having "LLC" in your business name can enhance your agency's credibility and professionalism. It signals to clients and partners that you are serious about your business and committed to its success.

That being said, you don't have to have an LLC when starting your digital marketing agency but it might be a good idea to establish an LLC for the reasons mentioned above.

Crafting a digital marketing agency business plan is essential for entrepreneurs and small business owners. By following the steps outlined in this guide, you can create a comprehensive plan that sets your agency up for success.

Tim's background is in digital marketing working for both large and small digital agencies and diverse client types. He has a passion for tech, software and staying up to date on the latest search engine news.

business plan for digital marketing agency sample

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Sample Digital Marketing Agency Business Plan

Digital Marketing Agency Business Plan

Writing a business plan is a crucial step in starting a digital marketing agency. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring digital marketing agency owners, having access to a sample digital marketing agency business plan can be especially helpful in providing direction and gaining insight into how to draft their own digital marketing agency business plan.

Download our Ultimate Digital Marketing Agency Business Plan Template

Having a thorough business plan in place is critical for any successful digital marketing agency venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A digital marketing agency business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The digital marketing agency business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your digital marketing agency as Growthink’s Ultimate Digital Marketing Agency Business Plan Template , but it can help you write a digital marketing agency business plan of your own.

Digital Marketing Agency Business Plan Example – ClickPulse Strategies

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

Welcome to ClickPulse Strategies, our innovative digital marketing agency based in the heart of Washington, DC. We identified a niche in the local market for premium digital marketing services and have positioned ourselves to meet this demand. Our mission is to amplify our clients’ online presence through a comprehensive suite of services including Search Engine Optimization (SEO), Social Media Marketing (SMM), and Pay-Per-Click Advertising (PPC). We are dedicated to providing tailored strategies and personalized attention to our clients, ensuring they achieve their digital marketing goals. With our strategic location in Washington, DC, we have a unique insight into the local market dynamics, which enables us to serve our clients with the understanding and efficiency they deserve.

Our foundation is solidly built on the rich experience of our founder, who previously led a successful digital marketing agency. This experience is crucial to our confidence in steering our clients towards success. Since our inception on January 5, 2024, we have achieved significant milestones including the development of our unique company logo, securing a prime office location, and crafting a distinct company name. These accomplishments, though early in our journey, have laid a strong foundation for our future growth. Our comprehensive range of services, coupled with our commitment to excellence, sets us apart from competitors, making us the preferred choice for businesses seeking to enhance their digital presence.

The Digital Marketing Agency industry in the United States is valued at over $50 billion, reflecting the critical role of digital marketing in today’s business landscape. With a projected compound annual growth rate of 10% over the next five years, the industry is on a steady trajectory of growth, driven by the widespread adoption of digital technologies, the rise of social media, and the emphasis on data-driven marketing strategies. Trends such as personalized marketing campaigns, artificial intelligence, and mobile marketing align well with our services at ClickPulse Strategies. Located in Washington, DC, we are perfectly positioned to leverage these industry trends to offer innovative solutions to businesses aiming to enhance their online visibility and engagement.

At ClickPulse Strategies, we target a diverse clientele including local residents of Washington, DC, small to mid-sized businesses, non-profit organizations, and educational institutions. Our tailored services are designed to meet the unique digital marketing needs of each group, ensuring high engagement and satisfaction. By focusing on the specific goals and audiences of our clients, we provide customized digital marketing solutions that significantly improve their online presence and customer engagement, making digital marketing accessible and effective for everyone.

Our main competitors in the Washington, DC area include Alliance Interactive, Elevation, and Capital Practice Consulting, each offering specialized digital marketing services. Despite their strengths, ClickPulse Strategies differentiates itself through a comprehensive suite of services, expertise in the latest digital trends, and a commitment to delivering measurable results. Our wide array of services, from SEO to PPC and content marketing, enables us to serve a broad range of clients, ensuring their digital marketing needs are met efficiently and effectively. Our approach is holistic and integrated, setting us apart as a leader in the digital marketing domain.

ClickPulse Strategies offers a range of digital marketing services including SEO, SMM, and PPC, tailored to enhance our clients’ online presence. Our pricing is transparent, with services such as SEO ranging from $1,000 to $2,500 per month, SMM from $500 to $1,500 per month, and PPC from $1,000 to $2,000 per month, excluding ad spend. We are committed to delivering measurable results and helping our clients succeed in the competitive digital landscape. To attract customers, we will leverage online marketing strategies including SEO, PPC, social media, content marketing, and email marketing. We will also engage in networking events and workshops in Washington, DC, to showcase our expertise and build personal relationships with potential clients. Our promotional efforts are designed to build a community around our brand, establish ClickPulse Strategies as a thought leader, and drive profitable customer action.

Our operational processes are designed to ensure the smooth running of ClickPulse Strategies and include maintaining constant communication with clients, conducting market research, developing and executing campaigns, analyzing data, and managing finances. We will focus on building a talented team, developing strategic partnerships, and implementing scalable processes. Our milestones for the coming months include launching our business, securing initial client contracts, developing a skilled team, forming partnerships, and achieving operational profitability. These steps will help us build a strong foundation, mitigate startup risks, and position ourselves for sustainable growth and success.

Under the leadership of Harper Lewis, our President, ClickPulse Strategies boasts a management team with a wealth of experience and a proven track record in digital marketing. Lewis’s extensive background in leading a successful digital marketing agency equips him with the expertise necessary to navigate the complexities of the industry. His leadership ensures that we are well-positioned to achieve our long-term business objectives and sustain success in the competitive digital marketing landscape.

Welcome to ClickPulse Strategies, a fresh face in the digital marketing landscape stationed right here in Washington, DC. As a local digital marketing agency, we’ve observed a gap in the market for high-quality services within our area, and we’re here to fill that void. Our mission is to elevate our clients’ online presence, ensuring they stand out in today’s competitive digital world.

At ClickPulse Strategies, our offerings are designed to cover all the bases of digital marketing. Our services include Search Engine Optimization (SEO) to ensure your website ranks high in search results, Social Media Marketing (SMM) to engage and grow your audience on platforms where they spend their time, and Pay-Per-Click Advertising (PPC) to give you an immediate boost in visibility. We understand that each client has unique needs, and we’re prepared to cater to those with our comprehensive range of services.

Our home and heart lie in Washington, DC. This strategic location allows us to serve customers right here in the nation’s capital, providing us with a unique understanding of the local market dynamics. Our proximity to our clients ensures we can offer them the personalized attention and tailored strategies they deserve.

Why are we uniquely qualified to steer your digital marketing efforts towards success? Firstly, our founder brings invaluable experience from previously running a successful digital marketing agency. This experience is the cornerstone upon which ClickPulse Strategies is built. Furthermore, we pride ourselves on offering superior marketing services compared to our competitors. Our wide array of services ensures we can meet the diverse needs of our clients, setting us apart as a versatile and competent agency.

ClickPulse Strategies officially came into existence on January 5, 2024, adopting the legal structure of an S Corporation. Since our inception, we’ve hit several key milestones, including the development of our distinct company logo, the creation of our unique company name, and securing a prime location for our operations. These accomplishments, though early in our journey, lay a solid foundation for our future endeavors.

The Digital Marketing Agency industry in the United States is currently estimated to be worth over $50 billion. This figure reflects the growing importance of digital marketing in reaching and engaging with consumers in today’s digital age. With businesses increasingly shifting their advertising budgets towards online platforms, the demand for digital marketing services continues to rise.

Market research projects that the Digital Marketing Agency industry in the United States is expected to experience steady growth in the coming years. Forecasts suggest that the industry will grow at a compound annual growth rate of 10% over the next five years, reaching a value of over $80 billion by 2025. This growth is driven by factors such as the increasing adoption of digital technologies by businesses, the rise of social media platforms, and the growing importance of data-driven marketing strategies.

Recent trends in the Digital Marketing Agency industry, such as the focus on personalized marketing campaigns, the use of artificial intelligence and machine learning technologies, and the emphasis on mobile marketing, all bode well for ClickPulse Strategies. As a new Digital Marketing Agency serving customers in Washington, DC, ClickPulse Strategies is well-positioned to capitalize on these trends and offer innovative digital marketing solutions to businesses looking to enhance their online presence and reach their target audience effectively.

Below is a description of our target customers and their core needs.

Target Customers

ClickPulse Strategies will target a diverse range of customers, with local residents of Washington, DC being a primary focus. These residents are often looking for reliable and easily accessible digital marketing solutions to promote personal projects, small businesses, or events. ClickPulse Strategies will tailor its services to meet the unique needs of this demographic, ensuring high engagement and satisfaction.

In addition to local residents, ClickPulse Strategies will also serve small to mid-sized businesses operating within the Washington, DC area. These businesses, ranging from startups to more established companies, require sophisticated digital marketing strategies to compete effectively in their respective markets. The agency will offer customized digital marketing solutions that align with their specific business goals and target audience, ensuring a significant improvement in their online presence and customer engagement.

Furthermore, ClickPulse Strategies will target non-profit organizations and educational institutions in Washington, DC. These entities are in constant need of digital marketing services to boost their fundraising campaigns, promote events, and increase overall awareness. The agency will provide specialized services that not only cater to their unique needs but also fit their often limited budgets, making digital marketing accessible and effective for them.

Customer Needs

ClickPulse Strategies recognizes the increasing demand for high-quality digital marketing services among businesses looking to stand out in the competitive Washington, DC market. Clients can expect a comprehensive suite of services tailored to elevate their online presence, from cutting-edge SEO strategies to impactful social media campaigns. This approach ensures that businesses not only reach but engage their target audience effectively, driving growth and increasing visibility.

In addition to providing top-tier digital marketing solutions, ClickPulse Strategies understands the importance of data-driven decision-making. Clients have access to detailed analytics and reporting tools, enabling them to make informed choices about their marketing strategies. This level of insight helps businesses optimize their campaigns for better performance, ensuring a higher return on investment and a deeper understanding of their customer base.

Moreover, ClickPulse Strategies places a significant emphasis on customer service and collaboration. Clients can expect personalized support tailored to their specific needs and goals, ensuring a partnership that feels both empowering and productive. This focus on building strong, communicative relationships helps ensure that each marketing initiative is aligned with the client’s vision, fostering innovation and creativity in every campaign.

ClickPulse Strategies’s competitors include the following companies.

Alliance Interactive offers a comprehensive range of digital marketing services, including website design and development, SEO, content marketing, and brand strategy. Their price points vary depending on the complexity and scope of the project, with custom solutions tailored to meet the needs of each client. They generate revenue by offering these bespoke services, focusing on delivering high-quality, results-driven solutions. Alliance Interactive is headquartered in Washington, DC, and serves clients globally, with a strong presence in the North American market. Their customer segments include small to medium-sized businesses, non-profits, and large enterprises across various industries. A key strength of Alliance Interactive is their emphasis on creating engaging digital experiences that drive user engagement and conversion. However, their bespoke approach might be perceived as a weakness by clients looking for more standardized, cost-effective solutions.

Elevation specializes in web design, digital marketing, and branding services for non-profits and social enterprises. They offer a sliding scale pricing model to accommodate the budget constraints of their target clients, making their services accessible to organizations of different sizes. Elevation’s revenue comes from a mix of project-based work and ongoing support services. Located in Washington, DC, Elevation has carved out a niche for itself by serving non-profits and social enterprises both locally and across the United States. Their key strength lies in their deep understanding of the unique challenges and opportunities within the non-profit sector. However, their niche focus might limit their appeal to a broader range of potential clients outside the non-profit and social enterprise sectors.

Capital Practice Consulting focuses on digital marketing solutions for healthcare providers and medical practices. Their services include SEO, social media marketing, website design, and online reputation management. Pricing is project-based, with options for ongoing management services, allowing for flexibility based on the specific needs of healthcare professionals. They generate revenue through a combination of upfront project fees and recurring management fees. The company operates primarily in the Washington, DC area but serves clients across the United States. Their customer segments include individual healthcare practitioners, small to medium-sized medical practices, and healthcare organizations. Capital Practice Consulting’s strength lies in their specialized knowledge of the healthcare industry, which enables them to provide tailored marketing solutions that adhere to industry regulations. A potential weakness is their industry-specific focus, which might not appeal to clients outside the healthcare sector looking for more generalized digital marketing services.

Competitive Advantages

At ClickPulse Strategies, we pride ourselves on delivering unparalleled marketing services that distinctly set us apart from our competitors. Our proficiency stems from a deep understanding of the dynamic digital landscape and an unwavering commitment to staying ahead of industry trends. This expertise allows us to craft innovative, results-driven strategies tailored to each client’s unique needs. We believe that our ability to generate measurable outcomes, from increased brand visibility to substantial growth in customer engagement and conversion rates, stands as a testament to the superiority of our services. Our team’s dedication to excellence ensures that we not only meet but exceed client expectations, establishing us as a leader in the digital marketing domain.

Moreover, our comprehensive suite of services encompasses everything from search engine optimization and social media marketing to email marketing and content creation. This versatility enables us to serve a diverse range of clients, from startups seeking to establish their online presence to established brands aiming to enhance their digital footprint. Our approach is holistic; we consider every facet of digital marketing to ensure a cohesive and integrated strategy that amplifies our clients’ online influence. By offering such a wide array of services, we eliminate the need for businesses to juggle multiple agencies, providing a streamlined, efficient, and more effective marketing solution. Our commitment to innovation, coupled with our broad service offering, positions ClickPulse Strategies as a premier choice for businesses aiming to achieve unparalleled digital success.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

At ClickPulse Strategies, we specialize in providing comprehensive digital marketing services designed to enhance our clients’ online presence and drive their business growth. Our core offerings encompass Search Engine Optimization (SEO), Social Media Marketing (SMM), and Pay-Per-Click Advertising (PPC), each tailored to meet the unique needs and objectives of our customers.

Our Search Engine Optimization (SEO) services are essential for businesses aiming to increase their visibility in search engine results, attract more website traffic, and improve their online authority. We employ the latest SEO strategies and practices to ensure that our clients’ websites rank highly for relevant keywords and phrases. Clients can expect to invest an average of $1,000 to $2,500 per month for our SEO services, depending on the scope and complexity of their project.

Social Media Marketing (SMM) is another key service we offer, designed to help businesses expand their reach, engage with their audience, and build their brand across various social media platforms. Our team crafts customized social media strategies that align with our clients’ brand values and business goals, ensuring a cohesive and effective online presence. For our SMM services, clients can anticipate an average cost of $500 to $1,500 per month, based on the extent of the campaign and the number of platforms managed.

Pay-Per-Click Advertising (PPC) is a powerful tool for driving targeted traffic to our clients’ websites and generating leads or sales in a cost-effective manner. We manage every aspect of our clients’ PPC campaigns, from keyword research and ad creation to optimization and analytics. Our expertise in PPC ensures that our clients achieve a high return on investment. The average price for our PPC services ranges from $1,000 to $2,000 per month, excluding ad spend, which varies based on the campaign’s scale and objectives.

At ClickPulse Strategies, we pride ourselves on offering transparent pricing and customized digital marketing solutions that cater to the specific needs of our clients. We are dedicated to delivering measurable results and helping our clients succeed in the competitive digital landscape.

Promotions Plan

ClickPulse Strategies embarks on a dynamic journey to attract customers through a comprehensive suite of promotional methods tailored to highlight its expertise in the digital realm. Central to its strategy, online marketing emerges as a pivotal tool, leveraging the vast potential of the internet to reach a broad audience with precision and efficiency. This agency understands the power of digital visibility and will employ a multi-faceted online marketing approach to ensure its message resonates with its target market.

At the heart of its online marketing endeavors, ClickPulse Strategies will harness the capabilities of search engine optimization (SEO) to improve its website’s ranking on search engines like Google. This ensures that when potential clients search for digital marketing services in Washington, DC, ClickPulse Strategies appears prominently in their search results. Additionally, the agency will utilize pay-per-click (PPC) advertising to instantly increase its visibility online. By carefully selecting relevant keywords, ClickPulse Strategies aims to appear at the top of search results, driving targeted traffic to its website efficiently.

Social media marketing will play a crucial role in ClickPulse Strategies’ promotional efforts. By actively engaging with its audience on platforms such as Facebook, Instagram, LinkedIn, and Twitter, the agency will build a community around its brand. This not only enhances brand awareness but also fosters trust and loyalty among potential clients. Content marketing, through the creation and distribution of valuable, relevant, and consistent content, will further establish ClickPulse Strategies as a thought leader in the digital marketing space. This approach will attract and retain a clearly defined audience, ultimately driving profitable customer action.

Email marketing will serve as another vital component of ClickPulse Strategies’ promotional toolkit. By developing personalized email campaigns, the agency will maintain regular contact with its prospects and clients, keeping them informed about the latest digital marketing trends, services, and special offers. This direct line of communication will nurture leads and encourage repeat business, contributing to the agency’s growth.

In addition to these online marketing strategies, ClickPulse Strategies will also explore opportunities in networking events and local workshops. Participating in industry conferences and seminars in Washington, DC, allows the agency to connect with potential clients face-to-face, showcasing its expertise and building personal relationships. Hosting workshops on digital marketing topics will position ClickPulse Strategies as an authority in the field, attracting businesses looking for guidance in navigating the digital landscape.

By integrating these promotional methods into a cohesive strategy, ClickPulse Strategies expects to attract a diverse clientele, ranging from startups to established businesses seeking to enhance their digital presence. With a focus on delivering measurable results and fostering long-term partnerships, ClickPulse Strategies is poised to make a significant impact in the digital marketing arena.

Our Operations Plan details:

  • The key day-to-day processes that our business performs to serve our customers
  • The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of ClickPulse Strategies, there are several key day-to-day operational processes that we will perform.

  • Client Communication: Maintain constant communication with clients to understand their needs, expectations, and to keep them updated on campaign progress. This includes scheduling regular meetings, sending updates, and being available for queries.
  • Market Research: Conduct ongoing market research to stay ahead of digital marketing trends, understand the competitive landscape in Washington, DC, and identify new opportunities for client campaigns.
  • Campaign Development and Execution: Design and implement digital marketing campaigns tailored to the specific needs of each client. This involves brainstorming creative ideas, selecting appropriate digital platforms, and utilizing SEO, content marketing, social media, and paid advertising strategies.
  • Data Analysis and Reporting: Collect and analyze data from ongoing campaigns to measure their effectiveness. Use analytics tools to track performance indicators such as website traffic, conversion rates, and engagement levels. Prepare comprehensive reports to share with clients.
  • Financial Management: Manage the agency’s finances, including budgeting for campaigns, invoicing clients, and ensuring that expenses stay within budget. Monitor cash flow and make adjustments as necessary to maintain financial health.
  • Team Collaboration: Facilitate collaboration among team members to ensure that all projects are progressing smoothly. Hold regular team meetings to discuss campaign strategies, delegate tasks, and address any challenges.
  • Professional Development: Encourage continuous learning and professional growth within the team. Stay updated with the latest digital marketing tools and techniques, and invest in training and development opportunities for staff.
  • Quality Control: Implement quality control measures to ensure that all work produced meets the high standards expected by clients. This includes reviewing campaign materials, monitoring ongoing campaigns for issues, and making necessary adjustments to strategies.
  • Client Acquisition and Retention: Work on expanding the client base through networking, marketing efforts, and referrals. Also, focus on retaining existing clients by delivering exceptional service and demonstrating the value of ongoing investment in digital marketing.
  • Compliance and Legal Considerations: Ensure that all marketing campaigns comply with legal requirements and industry standards, including data protection laws and advertising regulations. Stay informed about changes in legislation that could affect digital marketing strategies.

ClickPulse Strategies expects to complete the following milestones in the coming months in order to ensure its success:

  • Launch our Digital Marketing Agency: Officially opening our doors for business is the first critical milestone. This involves setting up the legal structure of the business, creating a brand identity, developing a company website, and establishing our presence on social media platforms.
  • Secure Initial Client Contracts: Signing on a certain number of clients, for instance, 5 to 10, depending on the project size, within the first three months. This validates our business model and provides initial revenue and case studies for future marketing efforts.
  • Build a Talented Team: Recruiting and hiring a skilled team with expertise in various digital marketing disciplines (e.g., SEO, PPC, content marketing, social media) within the first six months. This includes both full-time employees and freelancers or contractors as needed.
  • Develop Strategic Partnerships: Forming partnerships with non-competing businesses in the digital and broader marketing ecosystem within the first nine months. These partnerships can provide referral business and enhance service offerings.
  • Implement Scalable Processes and Tools: Establishing efficient, scalable processes and implementing necessary digital tools for project management, client reporting, and other operations within the first year. This foundation is critical for handling growth without sacrificing service quality.
  • Achieve $15,000/month in Revenue: Reaching this revenue milestone within the first 12 to 18 months. This involves not only acquiring new clients but also retaining existing clients and possibly increasing the services provided to them.
  • Expand Service Offerings: Based on market demand and the team’s expertise, gradually introducing additional services or specialized offerings within the first 18 months. This could include branching out into emerging digital marketing channels or technologies.
  • Establish a Strong Brand Reputation: Earning positive client testimonials, case studies, and industry recognition within the first 24 months. This could involve winning awards, securing speaking engagements for team members at industry events, or earning certifications that demonstrate expertise.
  • Reach Operational Profitability: Ensuring that monthly revenue exceeds operational costs by the end of the second year. This includes costs such as salaries, marketing, tools, and office space if applicable.
  • Develop a Client Retention Strategy: Implementing a client retention program by the end of the second year to maintain a steady revenue stream. This could include loyalty discounts, referral programs, or regular strategy review meetings to ensure client satisfaction and identify upselling opportunities. These milestones are designed to build a solid foundation for ClickPulse Strategies, mitigate risks associated with starting a new business, and position the company for sustainable growth and success.

ClickPulse Strategies management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Harper Lewis, President

With a proven track record of achievement, Harper Lewis brings a wealth of experience to ClickPulse Strategies. Having previously helmed a Digital Marketing Agency, Lewis’s leadership skills are well-tested and proven in the realm of digital marketing. This background has endowed him with a deep understanding of the digital landscape, including the nuances of SEO, content marketing, and social media strategies. His expertise not only lies in crafting compelling digital marketing strategies but also in his ability to steer a team towards achieving long-term business objectives. Lewis’s experience is a cornerstone for ClickPulse Strategies, ensuring the company is well-positioned to navigate the complexities of the digital marketing industry and achieve sustained success.

To achieve our growth goals, ClickPulse Strategies requires $234,000 in funding. This investment will cover capital investments such as location buildout, furniture, and equipment, along with non-capital investments including working capital, initial rent, staff salaries, marketing, supplies, and insurance. This funding is crucial for establishing our operations, building our team, and launching our marketing efforts, setting the stage for our success in the digital marketing industry.

Financial Statements

Balance sheet.

[insert balance sheet]

Income Statement

[insert income statement]

Cash Flow Statement

[insert cash flow statement]

Digital Marketing Agency Business Plan Example PDF

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Digital Marketing Agency Business Plan Template

Written by Dave Lavinsky

Digital Marketing Agency Business Plan

You’ve come to the right place to create your Digital Marketing Agency business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their digital marketing agencies.

Below is a template to help you create each section of your Digital Marketing Agency business plan.

Executive Summary

Business overview.

Trending Next is a startup digital marketing agency located in Atlanta, Georgia. The company is founded by Michelle Taylor, an experienced digital marketer who has a bachelor’s degree in marketing and has worked for several years for a prominent marketing agency based in New York. Now that Michelle has gained the education and experience in managing a digital marketing agency, she is ready to start her own company, Trending Next. Michelle is confident that her digital marketing and communication skills will enable her to run a profitable digital marketing agency of her own. Michelle is recruiting a team of highly qualified professionals to help manage the day-to-day complexities of running a digital marketing firm – sales and marketing, customer support, technology management, customer relations, administration, and finance.

Trending Next will provide a full suite of digital marketing services for businesses of all sizes throughout the United States. The company will be the go-to digital marketing firm in Atlanta for innovative marketing strategies using the latest technology and tools. Trending Next will create and launch digital marketing campaigns through a variety of channels from SEO and email to content and video marketing. The company will be the ultimate choice for customer service while guaranteeing expertly developed personalized marketing solutions for each client.

Product Offering

The following are the services that Trending Next will provide:

  • Social media
  • Content marketing
  • Email marketing
  • SMS marketing
  • Sponsored content
  • Native advertising
  • Marketing automation
  • Affiliate marketing

Customer Focus

Trending Next will target businesses of all sizes and industries in the United States. No matter the customer, Trending Next will deliver the best communication, service, and effective digital marketing campaigns.

Management Team

Trending Next will be owned and operated by Michelle Taylor. Michelle is a graduate of New York University with a bachelor’s degree in marketing. She has over five years of experience working as a digital marketing manager for a prestigious marketing agency based in New York. Now, Michelle aims to bring her digital marketing skills to work in her new location in Atlanta, Georgia. She will be the company’s chief executive officer and will oversee the digital marketing staff and help develop and implement the company’s digital marketing service offerings.

Michelle has recruited an experienced business manager, Joshua Anderson, to be the company’s chief operating officer and help oversee the business operations. He has a master’s degree in business administration from Georgia University and over 15 years of experience managing his own company. Joshua will handle the day-to-day operations, including project management, customer relationships, and logistics.

Success Factors

Trending Next will be able to achieve success by offering the following competitive advantages:

  • Skilled team of digital marketing experts who will work with each client to develop and implement personalized marketing campaigns tailored to their specific needs and goals.
  • Trending Next will continuously seek out and incorporate the newest trends in digital marketing to ensure the best marketing tactics for each client.
  • The company offers competitive pricing and discounts for regular customers.

Financial Highlights

Trending Next is seeking $300,000 in debt financing to launch its digital marketing business. The funding will be dedicated towards securing the office and purchasing office equipment and supplies. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff and marketing expenses. The breakout of the funding is below:

  • Office build-out: $90,000
  • Equipment, supplies, and materials: $60,000
  • Three months of overhead expenses (payroll, utilities): $130,000
  • Marketing costs: $10,000
  • Working capital: $10,000

The following graph below outlines the pro forma financial projections for Trending Next.

financial projection for digital marketing business

Company Overview

Who is trending next.

Trending Next is a newly established digital marketing company in Atlanta, Georgia. Trending Next will provide a full suite of digital marketing services for businesses of all sizes throughout the United States. The company will be the go-to digital marketing firm in Atlanta for innovative marketing strategies using the latest digital marketing technology and tools. Trending Next will create and launch digital marketing campaigns through a variety of channels from SEO and email to content and video marketing. The company will be the ultimate choice for customer service while guaranteeing expertly developed personalized marketing solutions for each client.

Trending Next will be able to guarantee the effectiveness of its digital marketing strategies thanks to the latest and most innovative digital marketing technology and expertise of its leadership team. The company’s team of highly qualified professionals experienced in digital marketing will ensure each client’s marketing campaign is tailored to meet their specific needs and goals.

Trending Next History

Trending Next is owned and operated by Michelle Taylor, an experienced digital marketer who has gained valuable knowledge during her five-year tenure working as a digital marketing manager at a premier digital marketing agency in New York. Now that Michelle has gained the experience and knowledge of how to manage a digital marketing agency, she is ready to start one of her own. Michelle has begun recruiting a team of highly qualified professionals to help manage the day to day complexities of running a digital marketing firm –  – sales and marketing, customer support, technology management, customer relations, administration, and finance.

Since incorporation, Trending Next has achieved the following milestones:

  • Registered Trending Next, LLC to transact business in the state of Georgia
  • Has signed a letter of intent to lease the office space
  • Reached out to numerous contacts to include previous employees, colleagues, and experienced digital marketing professionals to begin building a team of experts for the company’s management team
  • Began recruiting a staff of operational positions including accountants, administrative personnel, and sales representative to work at Trending Next

Trending Next Services

Industry analysis.

The digital marketing industry in the United States is valued at approximately $30.6B and is forecasted to grow by 3.7% this year. The digital marketing industry comprises several different marketing channels: SEO, PPC, social media marketing, content marketing, email marketing, mobile marketing, marketing analytics, inbound marketing, sponsored content, native advertising, marketing automation, and affiliate marketing. Digital marketing agencies can choose to specialize in some combination of these channels or all of the above.

One of the major demand drivers for digital marketing is the increase in internet traffic volume. As this volume increases due to more consumers using smartphones, tablets, and computers to make purchases, more businesses will need digital marketing services to expand their online presence.

The primary challenge for new digital marketing agency operators is the high level of competition present in the industry. Another challenge is the speed at which digital channels evolve. Industry operators must keep up with the latest digital marketing trends, channels, and technologies to remain competitive.

Customer Analysis

Demographic profile of target market.

The precise demographics for the United States are:

TotalPercentMale PercentFemale Percent
Total population327,167,439(X)(X)(X)
AGE
Under 5 years19,646,3156.00%6.20%5.80%
5 to 9 years19,805,9006.10%6.30%5.80%
10 to 14 years21,392,9226.50%6.80%6.30%
15 to 19 years21,445,4936.60%6.80%6.30%
20 to 24 years21,717,9626.60%6.90%6.40%
25 to 29 years23,320,7027.10%7.40%6.90%
30 to 34 years22,023,9726.70%6.90%6.60%
35 to 39 years21,571,3026.60%6.70%6.50%
40 to 44 years19,927,1516.10%6.10%6.00%
45 to 49 years20,733,4406.30%6.40%6.30%
50 to 54 years20,871,8046.40%6.40%6.40%
55 to 59 years21,624,5416.60%6.50%6.70%
60 to 64 years20,662,8216.30%6.10%6.50%
65 to 69 years17,107,2885.20%5.00%5.50%
70 to 74 years13,464,0254.10%3.90%4.40%
75 to 79 years9,378,5122.90%2.60%3.10%
80 to 84 years6,169,4411.90%1.60%2.20%
85 years and over6,303,8481.90%1.40%2.50%

Customer Segmentation

Trending Next will primarily target the following customer profiles:

  • Small businesses (less than 100 employees)
  • Mid-sized businesses (101-500 employees)
  • Large businesses (over 500 employees)

Competitive Analysis

Direct and indirect competitors.

Trending Next will face competition from other companies with similar business profiles. A description of each competitor company is below.

Perfect SEO Digital Marketing

Perfect SEO Digital Marketing is one of the largest digital marketing firms in Atlanta, Georgia. The company was established as a traditional marketing agency (Perfect Marketing) in 1990 and has since grown to 30 offices throughout the country. As digital marketing has become the norm, the company has transitioned to a more digital mindset and changed its name to Perfect SEO Digital Marketing. The company still provides traditional advertising services in addition to its digital marketing offerings. As the name specifies, the company’s digital marketing expertise centers on search engine optimization (SEO) in particular. Perfect SEO Digital Marketing aims to deliver high quality digital marketing services through its innovative digital marketing process. Perfect SEO Digital Marketing’s team of experienced digital marketing professionals are experts in SEO and able to provide business clients with effective marketing solutions.

Grow Your Business Fast Digital Marketing Agency

Grow Your Business Fast Digital Marketing Agency is a small digital marketing agency catering to local businesses in Atlanta, Georgia and surrounding areas. Grow Your Business Fast Digital Marketing Agency provides a variety of digital marketing services including the development and deployment of social media campaigns, website advertising, SEO, content marketing, video marketing, email/SMS marketing, and PPC. The company is owned and operated by experienced marketing professionals with over three decades of experience in creating and managing marketing campaigns for companies of all sizes.

Innovation Online Digital Marketing

Innovation Online Digital Marketing is a trusted Atlanta, Georgia-based digital marketing firm that provides superior digital marketing services to business clients throughout the United States. The company is able to provide a wide variety of services using the latest digital marketing strategies and tools. Innovation Online Digital Marketing specializes in creating innovative social media marketing and cohesive digital marketing strategies for businesses in a range of industries, with retail being the most well-known. The company has been recognized for creating the most popular marketing campaigns for some of the largest retailers in the country.

Competitive Advantage

Trending Next will be able to offer the following advantages over their competition:

  • Trending Next will continuously seek out and incorporate the newest trends and tools in digital marketing to ensure the best marketing tactics for each client.

Marketing Plan

Brand & value proposition.

Trending Next will offer the unique value proposition to its clientele:

Promotions Strategy

The promotions strategy for Trending Next is as follows:

Social Media Marketing

As a digital marketing agency, Trending Next will lead by example. The company’s marketing director will create engaging accounts on social media platforms such as LinkedIn, Twitter, Instagram, Facebook, TikTok, and YouTube. He will ensure Trending Next maintains an active social media presence with regular updates and fun content to provide an example of what the company is capable of creating for clients.

Professional Associations and Networking

Trending Next will become a member of professional associations such as the Digital Marketing Association, American Marketers Society, and the Georgia Marketing Association. The leadership team will focus their networking efforts on expanding the company’s client network.

Email/SMS Marketing

Trending Next will use email marketing and SMS marketing to target potential business clients by sending them targeted emails, newsletters, and promotional updates to incentivize them to engage with the company.

Website/SEO Marketing

Trending Next will utilize the in-house marketing director that designed the social media campaign to also design the company website. The website will be well organized, informative, and list all the services that Trending Next is able to provide. The website will also provide testimonials from satisfied clients.

The marketing director will also manage the company’s website presence with SEO marketing tactics so that when someone types in a search engine “Atlanta digital marketing agency” or “digital marketing firm near me”, Trending Next will be listed at the top of the search results.

The pricing of Trending Next will be moderate and on par with competitors so customers feel they receive value when purchasing the company’s services.

Operations Plan

The following will be the operations plan for Trending Next.

Operation Functions:

  • Michelle Taylor will be the chief executive officer and will oversee the digital marketing staff and be the creative driver for new marketing tools and tactics. Michelle has spent the past year recruiting the following staff:
  • Joshua Anderson – Chief operating officer who will manage the day-to-day operations, budgeting, client relationships, and logistics.
  • Daniel Moore – Accountant/bookkeeper who will provide all accounting, tax payments, and monthly financial reporting.
  • Paul Wilson – Marketing director who will oversee all marketing strategies for the company and manage the website, social media, and outreach.

Milestones:

Trending Next will have the following milestones complete in the next six months.

12/1/2022 – Finalize lease on the office space

12/15/2022 – Finalize personnel and staff employment contracts for the Trending Next management team

1/1/2023 – Begin build-out of the office, purchase equipment, and start networking

1/15/2023 – Begin implementing the marketing campaign

2/15/2023 – Finalize contracts for digital marketing professionals to work at Trending Next

3/15/2023 – Trending Next officially opens for business

Trending Next will be owned and operated by Michelle Taylor. Michelle is a graduate of New York University with a Bachelor’s degree in marketing. She has over five years of experience working as a digital marketing manager for a prestigious marketing agency based in New York. Now, Michelle aims to bring her digital marketing skills to work in her new location in Atlanta, Georgia. She will be the company’s chief executive officer and will oversee the digital marketing staff and help develop and implement the company’s digital marketing service offerings.

Financial Plan

Key revenue & costs.

The revenue drivers for Trending Next are the fees charged to customers in exchange for the company’s services. The company charges fees on a per-project basis and offers monthly retainers for ongoing marketing management.

The cost drivers will be the overhead costs required in order to staff a digital marketing agency. The expenses will be the payroll cost, utilities, office equipment and supplies, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

  • Average number of accounts per month: 10
  • Average fees per month: $50,000
  • Overhead costs per year: $700,000

Financial Projections

Income statement.

FY 1FY 2FY 3FY 4FY 5
Revenues
Total Revenues$360,000$793,728$875,006$964,606$1,063,382
Expenses & Costs
Cost of goods sold$64,800$142,871$157,501$173,629$191,409
Lease$50,000$51,250$52,531$53,845$55,191
Marketing$10,000$8,000$8,000$8,000$8,000
Salaries$157,015$214,030$235,968$247,766$260,155
Initial expenditure$10,000$0$0$0$0
Total Expenses & Costs$291,815$416,151$454,000$483,240$514,754
EBITDA$68,185 $377,577 $421,005 $481,366 $548,628
Depreciation$27,160$27,160 $27,160 $27,160 $27,160
EBIT$41,025 $350,417 $393,845$454,206$521,468
Interest$23,462$20,529 $17,596 $14,664 $11,731
PRETAX INCOME$17,563 $329,888 $376,249 $439,543 $509,737
Net Operating Loss$0$0$0$0$0
Use of Net Operating Loss$0$0$0$0$0
Taxable Income$17,563$329,888$376,249$439,543$509,737
Income Tax Expense$6,147$115,461$131,687$153,840$178,408
NET INCOME$11,416 $214,427 $244,562 $285,703 $331,329

Balance Sheet

FY 1FY 2FY 3FY 4FY 5
ASSETS
Cash$154,257$348,760$573,195$838,550$1,149,286
Accounts receivable$0$0$0$0$0
Inventory$30,000$33,072$36,459$40,192$44,308
Total Current Assets$184,257$381,832$609,654$878,742$1,193,594
Fixed assets$180,950$180,950$180,950$180,950$180,950
Depreciation$27,160$54,320$81,480$108,640 $135,800
Net fixed assets$153,790 $126,630 $99,470 $72,310 $45,150
TOTAL ASSETS$338,047$508,462$709,124$951,052$1,238,744
LIABILITIES & EQUITY
Debt$315,831$270,713$225,594$180,475 $135,356
Accounts payable$10,800$11,906$13,125$14,469 $15,951
Total Liability$326,631 $282,618 $238,719 $194,944 $151,307
Share Capital$0$0$0$0$0
Retained earnings$11,416 $225,843 $470,405 $756,108$1,087,437
Total Equity$11,416$225,843$470,405$756,108$1,087,437
TOTAL LIABILITIES & EQUITY$338,047$508,462$709,124$951,052$1,238,744

Cash Flow Statement

FY 1FY 2FY 3FY 4FY 5
CASH FLOW FROM OPERATIONS
Net Income (Loss)$11,416 $214,427 $244,562 $285,703$331,329
Change in working capital($19,200)($1,966)($2,167)($2,389)($2,634)
Depreciation$27,160 $27,160 $27,160 $27,160 $27,160
Net Cash Flow from Operations$19,376 $239,621 $269,554 $310,473 $355,855
CASH FLOW FROM INVESTMENTS
Investment($180,950)$0$0$0$0
Net Cash Flow from Investments($180,950)$0$0$0$0
CASH FLOW FROM FINANCING
Cash from equity$0$0$0$0$0
Cash from debt$315,831 ($45,119)($45,119)($45,119)($45,119)
Net Cash Flow from Financing$315,831 ($45,119)($45,119)($45,119)($45,119)
Net Cash Flow$154,257$194,502 $224,436 $265,355$310,736
Cash at Beginning of Period$0$154,257$348,760$573,195$838,550
Cash at End of Period$154,257$348,760$573,195$838,550$1,149,286

Digital Marketing Agency Business Plan FAQs

What is a digital marketing agency business plan.

A digital marketing agency business plan is a plan to start and/or grow your digital marketing agency business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Digital Marketing Agency business plan using our Digital Marketing Agency Business Plan Template here .

What are the Main Types of Digital Marketing Agencies?

There are a number of different kinds of digital marketing agencies , some examples include: Full Service Digital Marketing Agency, SEO Digital Marketing Agency, Social Media Digital Marketing Agency, and Web Design Digital Marketing Agency.

How Do You Get Funding for Your Digital Marketing Business Plan?

Digital Marketing Agencies are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding. This is true for a digital marketing business plan, advertising agency business plan and a marketing agency startup business plan.

What are the Steps To Start a Digital Marketing Agency Business?

Starting a digital marketing agency business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Digital Marketing Agency Business Plan - The first step in starting a business is to create a detailed digital marketing agency business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your digital marketing agency business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your digital marketing agency business is in compliance with local laws.

3. Register Your Digital Marketing Agency Business - Once you have chosen a legal structure, the next step is to register your digital marketing agency business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your digital marketing agency business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Digital Marketing Agency Equipment & Supplies - In order to start your digital marketing agency business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your digital marketing agency business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful digital marketing agency business:

  • How to Start a Digital Marketing Agency Business

Where Can I Get a Digital Marketing Agency Business Plan PDF?

You can download our free digital marketing agency business plan template PDF here . This is a sample digital marketing agency business plan template you can use in PDF format.

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How to Create a Digital Marketing Plan [+ Free Template]

Chris Getman

Picture this: You own or work at a successful company, one that’s looking to increase its customer base and expand in the next few years. To achieve these goals, you’ll need to generate more leads, which means you need a marketing strategy that will impress stakeholders, secure internal buy-in, and — most importantly — drive measurable success.

Creating such a strategy is easier said than done. You may struggle with questions such as “How do we set a budget and allocate it effectively?,” “Where should we spend our time and money?,” or “Where do we even begin?”

A digital marketing plan can answer them all.

Attempting to promote your brand and generate new business without a digital marketing plan is like setting sail without a compass or map; you have a destination in mind, but no sense of direction or way of knowing how to get there. A digital marketing plan will prevent you from going off course and steer your brand toward key objectives, such as lead generation, revenue growth, and new customer acquisition.

In this comprehensive guide, we’ll cover the essential components of an effective digital marketing plan, with real-world examples and a downloadable template, so you can navigate the digital landscape with precision and purpose.

What Is a Digital Marketing Plan?

It seems as though every marketing agency and department has a slightly different idea of what constitutes a digital marketing plan, but they all have one thing in common: Digital marketing plans outline all of a company’s strategic initiatives in support of a stated goal, with actionable next steps to work toward that goal.

Compared to traditional marketing plans, which focus on offline channels such as television, radio, and print ads, digital marketing plans leverage online channels, such as email marketing , pay-per-click advertising , and content marketing , to reach your target audience. These plans can take many formats, from traditional, text-based documents or slide presentations, to spreadsheets or Gantt charts. The individual scope, focus, and structure of your digital marketing plan will vary depending on what you aim to achieve. (More on that later)

The Benefits of a Well-Structured Digital Marketing Plan

If you’re unsure whether your company needs or would benefit from a digital marketing plan, ask yourself the following:

  • Do we have a clear idea of who our target audience is, and how best to reach them? While having a generalized digital marketing strategy is better than having no strategy at all, it won’t help you reach the right people. Digital marketing plans include content and campaigns designed to speak to specific personas , increasing your likelihood of connecting with prospective customers in a meaningful way.
  • How well do we understand our customers’ journey? A digital marketing plan will ensure that you have the right content that delivers the right message at every stage of the customer journey, converting traffic into leads and nurturing prospects through the sales funnel.
  • Are our goals quantifiable? You can’t manage what you don’t measure. A digital marketing plan will define specific, measurable, achievable, relevant, and time-bound (SMART) goals you can use to gauge the progress and success of your campaigns and to determine which messaging is most effective.
  • How consistent is our brand messaging across different channels? A digital marketing plan can help you create a messaging framework , so that your audience receives the same message about why your brand is right for them across every channel. And brand messaging is proven to outperform performance messaging 80% of the time , showing that, when paired with a strong brand identity, consistency really is key.
  • How effectively are we allocating our existing resources? A digital marketing plan offers clear guidance on how to allocate your budget, personnel, and technology according to the most critical marketing activities, ensuring you get the greatest return on your investments.
  • Do we know how our competitors are utilizing digital channels? Competitor analysis is a foundational component of any digital marketing plan and can help you determine which strategies to emulate, as well as identify gaps in coverage and areas of opportunity.

Creating a Solid Foundation for Your Digital Marketing Plan

Every house needs a solid foundation to provide structural support and stability. The same is true for a digital marketing plan — though, in this case, your foundation will consist of key metrics, buyer personas, and other documentation rather than a cement slab.

Before you begin building your digital marketing plan, make sure you have the following:

Business Overview

It likely goes without saying, but to effectively market your business and its products or services, you need to have a clear understanding of what those actually are. This should go beyond just a basic definition and instead capture valuable information about your brand identity, industry standing, value proposition, and competitive positioning. It should also include details about your primary products or services, including who they’re for, how they function, what purpose they serve, and what value they offer.

Unique Selling Proposition

Your unique selling proposition (USP) should explain what sets your company and its offerings apart from the competition — essentially, why customers should choose you over your competitors. When creating your brand’s USP, ask yourself the following:

  • What do our customers want that only we can provide?
  • What do we do better than our competitors?
  • What is the most significant benefit our customers achieve from choosing our company over our competitors?

Market Analysis

Every market is unique, with different dynamics at play that will impact how you promote your company and its offerings. Market analysis provides a structured framework for evaluating these internal and external factors and determining how best to respond to them. A SWOT analysis — short for strengths, weaknesses, opportunities, and threats — is the most common form of market analysis, intended to help businesses identify where they excel, where they fall short, and what they need to watch out for. A SWOT analysis can provide valuable insight into where your company stands within the market, enabling you to pursue opportunities and mitigate potential threats.

Competitor Analysis

Sometimes our biggest opponents can be our greatest teachers — at least, that’s part of the idea behind competitor analysis. Closely related to market analysis, this form of analysis involves taking a closer look at your competitors’ digital presence to assess their strengths and weaknesses, identify industry trends, and benchmark your own performance. Most importantly, competitor analysis enables you to locate niches in the market that your competitors have yet to carve out. This enables you to create content that strategically differentiates your brand.

Business Goals

Whether you aim to improve your digital presence and increase brand awareness or to expand into new markets and capture new revenue streams, it’s essential that you define overarching business goals that will drive your digital marketing strategy. These broad, long-term objectives will filter down into your digital marketing plan, helping your marketing team define more focused, time-bound objectives specific to individual projects or initiatives.

Target Audience

Your target audience is a strategically defined group of individuals who share common characteristics — such as demographics, behaviors, or interests — and represent the primary focus of your business’s marketing efforts. Knowing your target audience will enable you to tailor your content strategy to speak to prospective customers’ needs, preferences, and pain points.

To define your target audience, you’ll need to conduct market and demographic research, analyze customer data and behavioral patterns, and interview actual customers. Similar to goals and objectives, it’s important to start broad and gradually narrow your focus.

For example, a higher education institution’s target audience might be prospective graduate students. The university could then build out individual buyer personas that exist within that broader audience, such as students seeking professional advancement, students interested in graduate-level research, and students looking to change careers. These more targeted, micro-audiences will influence how you structure your digital marketing plan, including what projects to prioritize.

Digital marketing channels refer to the various avenues through which you’ll promote your business and engage with your target audience. At minimum, these should include:

Statista reports that 65.7% of the global population uses the internet — and many of these users rely on it as their primary source of information. Having a well-designed website is now table stakes, with organizations across all industries using their websites to establish an online presence, showcase their products and services, and engage with their audience.Your website will also provide a necessary foundation for other digital marketing efforts, creating a centralized hub for search engine-optimized content and supporting conversion rate optimization (CRO) through the use of A/B testing, responsive layouts, fast loading times, effective calls-to-action, and more.

See How the University of San Diego’s New Website Sets the Stage for Student Journeys >>

Content Marketing

Well-written, well-researched, and informative content is the cornerstone of any successful digital marketing strategy . From blog posts, eBooks, and case studies to infographics, videos, and white papers, marketing collateral can take many forms, but it all has a shared purpose: to educate your audience and elevate your brand by positioning you as a thought leader within your industry.The more in-depth and informative your content, the better, as Google’s quality rater guidelines take experience, expertise, authority, and trustworthiness (E-E-A-T) into account when ranking content. But E-E-A-T is only half of the equation. For your content to rank, it has to be optimized for search engines — which brings us to…

Search Engine Optimization

Search engine optimization (SEO) enhances the various elements of your website — both on- and off-site — that search engines consider when determining the relevance and authority of a page. It includes techniques such as keyword optimization , meta information, link building , user experience optimization, and, most importantly, high-quality content marketing — all of which can improve your website’s ranking and increase organic (unpaid) traffic.

Turn Your Website into a Lead-Generation Machine with These Best Practices >>

Email Marketing

A form of content marketing, email marketing involves sending personalized messages to your target audience , or even a specific segment of your target audience, to maintain relationships, promote offerings, and drive engagement and conversions.There are many different types of email marketing campaigns, each designed to serve a unique purpose. For example, transactional emails are triggered by a user action, such as signing up for a service or filling out a form; lead nurture campaigns (LNCs) deliver relevant, personalized content in an effort to nurture leads through the sales funnel; re-engagement emails attempt to revive interest and encourage recipients to interact with your brand again; and so on.Which email marketing campaigns you run will depend entirely on what you aim to achieve and which segment of your audience you’re targeting.

Paid digital media is the counterpart of SEO, focusing on increasing traffic to your website through paid ads rather than organically. One of the most common forms of paid digital media is paid search. With paid search campaigns, you bid on specific keywords relevant to your target audience. When users conduct searches containing those keywords, the ads appear at the top or bottom of the search engine results page (SERP). You then pay a fee any time a user clicks one of your ads, which is why paid search is also known as pay-per-click (PPC) . Paid digital media extends beyond search engines and can include paid advertising on other online platforms, such as social media networks. PPC’s appeal lies in its immediate impact — since you only pay when a user clicks on your ad, it’s a measurable, cost-effective means of driving targeted traffic to your website.

Social Media Marketing

The number of social media users is projected to reach almost 6 billion by 2027 , making this a prime channel for digital marketing. Social media marketing encompasses a range of activities, from placing paid ads and sharing new content to promoting events and interacting directly with your audience. Social media marketing is an effective way for businesses to raise brand awareness and increase engagement, which ultimately drives leads.

Before you can begin developing your digital marketing plan, you need to know which tools are in your tech stack and what your automation capabilities are.

Whether it’s your content management system (CMS) , your marketing platform , or your web analytics service , each solution has its strengths and limitations; understanding these can help you leverage them effectively. It’s also essential that the tools within your tech stack be tightly integrated, so that data can seamlessly flow between systems, allowing for data consistency, efficient workflows, and accurate reporting. Automation further enhances efficiency by eliminating manual effort, enabling your team to focus on more strategic, value-adding tasks.

It’s worth noting that understanding your tech stack and automation capabilities isn’t just about using your existing resources more effectively. It’s also about identifying any gaps in coverage or capability that you’ll need to resolve by implementing new technology.

When we talk about setting a budget during the foundational stage, we’re specifically referring to your overarching marketing budget. In other words, how much can your company realistically afford to spend on all marketing activities? Having a specific figure in mind will help you balance resource allocation across all marketing channels and initiatives, creating a framework for your team to strategically prioritize work and distribute funding with the goal of maximizing impact and ROI.

Staffing Resources

Every digital marketing plan requires a team of skilled professionals to execute it. Before you get started, determine whether you have the in-house expertise and the available capacity to develop and manage your plan or if you’ll require third-party support .

Reporting & Analytics

Last, though certainly not least, you need to know where your company currently stands relative to where you want it to be. Pulling reports and reviewing metrics during the foundational stage will help you establish a baseline against which you can measure the success of any projects included in your digital marketing plan.

What’s in a Digital Marketing Plan?

Market analysis? Check. Target audience? Check. Budget and existing resources? Check and check. Now that you have your foundation firmly in place, you’re ready to start creating your digital marketing plan — and we’ve put together a list of exactly what you’ll need.

To make things easy, we recommend that you download our digital marketing plan template and follow along as you read through our list of key components:

  • Business Summary: This should include the business overview and USP you drafted during the foundational stage, as well as a roster of the members of your marketing team.
  • Executive Summary: Your executive summary should concisely explain where your company currently stands, what you aim to achieve, and the role digital marketing will play in achieving your goals.
  • Market Summary: Your market summary should be a report on the findings of the market analysis you conducted during the foundational process. It should include the results of your SWOT analysis, as well as summarize market trends, forces, and forecasts.
  • Competitor Summary: Your competitor summary should be a report on the findings of your competitor analysis. For each major competitor you include in this summary, list their strengths, weaknesses, core message, value proposition, and how your company differs from or outperforms them.
  • Customer Summary: This is where you include any pertinent information about your target audience, with a few key details about the different buyer personas that exist within it, including the specific problem or challenge they face, what questions they might have, and why they might choose your brand.
  • Buyer Personas: This is where you’ll include the actual buyer personas you created during the foundational process. Each persona should include demographic information, what that individual wants, how they find information, what their goals are, common questions, their specific pain points, and how your company can help them.
  • Marketing Goals: This is the part where, using your company’s overarching business goals as a point of reference, you define marketing-specific goals. For example, if your overarching goal were to increase your company’s market share by 15% over the next fiscal year, your marketing goals might be to gain a certain number of new customers, either in general or in a specific industry or segment. These marketing goals will inform your digital marketing strategy — that is, the various marketing initiatives you’ll use to achieve those goals.
  • Marketing Channels: This section of your digital marketing plan will list out the various channels you intend to use to reach your customers, with details about what goals you hope to achieve with each channel, and how you intend to measure your success.
  • Marketing Initiatives: Your marketing initiatives are the projects you’ll focus on to achieve your company’s marketing goals. You might use a combination of search engine-optimized thought leadership articles, on-demand video content, a monthly newsletter, and paid digital ads to raise brand awareness and capture new audience segments. When scoping out marketing initiatives, be sure to keep your intended audience in mind, as well as what stage of customer journey and sales funnel they’re in. For each initiative you intend to work on, clearly define the following:
  • What the deliverable will be
  • What your SMART goals are (e.g. gain 1,000 visitors per month on a specific piece of content)
  • Key performance indicators to monitor (e.g. for a blog post, these might include pageviews, unique visitors, conversion rates, and of leads generated)
  • What steps you need to take to complete the initiative (e.g. conduct keyword and competitor research; write copy; design graphics; publish; promote through emails, social media, and/or PPC)
  • Budget Breakdown: You established an overall marketing budget during the foundational stage; now, you’ll need to allocate that budget strategically across your various marketing activities and initiatives. This section of your digital marketing plan should include a projected monthly budget for each of your proposed initiatives.
  • Marketing Calendar: To keep your digital marketing plan on track, we recommend planning out your marketing initiatives on a quarterly basis. When creating your marketing calendar, be sure to separate projects out by type, include the status of each project, link out to any related documentation, and list out what resources (personnel, budget, tools) you’ll need to support that project.
  • Key Performance Indicators: Be sure to define KPIs for all of your marketing channels, as well as individual initiatives; these will serve as the foundation for monthly reporting and data analytics. For recommendations on which marketing KPIs to track, check out this free, downloadable resource .

Pull the Right Digital Marketing Lever

Even with a roadmap to follow, figuring out where to channel your focus and what to include in your digital marketing plan is easier said than done. At Vital, we like to contextualize things for our clients by describing different digital marketing plans as “levers” they can pull depending on their needs and goals.

Lever 1: Your goal is to increase the size of your sales funnel by driving more traffic to your website. To achieve this, consider targeting high-traffic channels, such as SEO, organic social media, email, paid media, and paid social media.

Lever 2: You have a steady stream of traffic to your website, but you need to convert it at higher rates, turning traffic into leads, leads into prospects, and prospects into opportunities. To increase conversions, try adding early-stage conversion offers, such as eBooks, white papers, checklists, and guides, and adding early-to-mid-funnel offerings, such as webinars, case studies, and pre-recorded demos.You should also implement conversion rate optimization (CRO) , such as A/B testing, exit overlays, and banners. You can even adjust your conversion offerings, page content, page layouts, and overall design to maximize conversion rates.

Lever 3: You’re successfully converting website traffic into leads, prospects, and opportunities but need to take the next step and turn opportunities into customers. To move people through the sales funnel at a more efficient rate, start by updating your marketing automation tools, as well as your LNCs and sales team or business development representative process.This is also a great time to add more structure and content to your email marketing strategy — focus on content that helps build trust with your audience and demonstrates your company’s value, such as case studies, ROI analysis, and testimonials.

Lever 4: Your digital marketing strategy is perfectly designed to move people through your sales funnel — now, you just need to raise brand awareness and generate demand. To do so, focus on driving traffic to your website through various channels. Thought leadership content, such as social media posts, webinars, guest posts, special events, and conference presentations, is especially valuable at this stage because it establishes your organization as an authority in your industry.You should also leverage broad paid advertising strategies to maximize your brand exposure. Targeting social channels, display channels, video channels, and even sponsorships are all potential ways to build brand awareness.

Ideally, these levers should follow one after the other, creating a logical path for you to follow when creating your digital marketing plan.

Not sure which lever you need to pull? We can help with that — just send us a message to start the conversation.

Digital Marketing Plan Examples

Here at Vital, when we start working with a new client on the digital marketing side of our business, we start with multi-week foundational process that consists of the following:

  • A foundational questionnaire to assess the client’s target buyers, messaging, and competitive landscape
  • An admin and tools questionnaire to provide background information on all of the client’s marketing tools
  • Competitor research and market analysis, which we compile into a slide deck for our paid media, SEO, and content marketing teams
  • A kickoff meeting, during which we introduce members of our team, explain how our digital marketing program works, and try to learn as much about the client’s business, goals, industry, previous successes and failures as possible.
  • Sales team (or enrollment team) interviews, which we use to learn about common obstacles the client’s sales team faces and determine what messaging resonates with their target audience
  • Customer interviews, which we use as the basis for the client’s buyer personas
  • A style guide, which documents the client’s brand voice and tone, stylistic preferences, and key details about their company, products, and services
  • A foundational calendar, which we use to scope out early projects with time estimates

We use all this information to create a solid foundation on which to build the client’s digital marketing plan.

Download Your Digital Marketing Plan Template

Ready to create your own digital marketing plan? Let us save you some work! We’ve created this comprehensive template — including all of the components listed above — so you can spend less time planning and more time executing a winning digital marketing strategy.

No need to reinvent the wheel — simply download your copy and edit as needed.

  • First Name *
  • Last Name *
  • Website (Optional)
  • Number of employees * Please Select 1 2-5 6-10 11-25 26-50 51-200 201-1,000 1,001-10,000 10,000+
  • What is your role? * Please Select Agency Professional (PR/COMM/Web) Business Owner/Partner CEO/Executive Management Dean/Administrator IT/CTO VP of Marketing / Marketing Director Marketing Coordinator Sales Student/Professor (for classwork) Other
  • What is your biggest marketing challenge? * Please Select Getting More Leads Increasing My Website’s Keyword Rankings on Google Increasing My Website's Overall Traffic Aligning Sales and Marketing Content Creation (Writing Blogs, Ebooks, Whitepapers) Using Social Media Effectively Using Marketing Automation Effectively Targeting Buyers Effectively Educating Prospects/Buyers Converting Leads to Buyers Increasing, Reporting and Proving Marketing's ROI Planning a Comprehensive Marketing Strategy Staying Organized and Productive Keeping Up With Latest Trends Generating Brand Awareness
  • Industry * Please Select Automotive Communications Education Education Technology Energy Financial Services Financial Technology Government Healthcare Healthcare Technology High Tech Higher Education Hospitality Legal Life Sciences Logistics & Supply Chain Manufacturing Media Non-Profit Real Estate Retail & Consumer Goods Technology Other
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We guarantee 100% privacy. Your information will not be shared. We’ll treat your information with the utmost respect; we won’t sell it, rent it or let it eat junk food.

Chris is well-known as a leader in cross-disciplinary digital marketing strategy and execution, with over a decade of expertise in content marketing, SEO, and online lead generation. As Vital’s Director of Digital Marketing, he sets the direction for the company’s culture and operations, in addition to driving client success for some of the fastest-growing B2B and higher education brands in the world. He has been a featured speaker at marketing conferences such as the UNH Digital Marketing Conference and New Hampshire UXPA , and he has shared his insights as a guest writer on some of the top marketing websites around, including HubSpot and Convince & Convert . He also writes about agency life on his highly-regarded blog, The Agency Arsenal .

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How to Write A Killer Digital Marketing Agency Business Plan

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business plan for digital marketing agency sample

Do you have a business plan for your digital marketing agency? If not, you’re missing out on a brilliant tool to help you structure growth and progress over time. 

Many people think of creating a business plan as being a tedious, time-consuming process. The truth is, it can take a couple of weeks or even months to perfect your plan. However, with the right knowledge in place, you can create a killer digital marketing business plan with relative ease.  

We’re here to share that knowledge with you and get you on the right track. 

In this guide, we’ll tell you everything you need to know about why business planning is so important, how to create your own digital marketing agency business plan, and how to implement it for ongoing success. 

What is a Business Plan?  

A business plan is a detailed document that creates a picture of your agency as it is today and details your growth plan over the next three or five years. Your business plan will structure and explain your key business goals and your strategies for how to reach them.  

Most plans include plenty of market research to support these strategies and provide proof that they will provide the results you want to see. 

Why Do You Need a Digital Marketing Business Plan?  

Your digital marketing business plan should include your key short-term and long-term goals and digital strategies. It should also cover an analysis of your competitor landscape, and other information like budgets, timelines, the channels you aim to target, and more. 

Your business plan will act like a roadmap that shows you exactly what you need to do to work towards your desired path. You probably already know where you want to get to, and your plan will supply you with a specific, logical route to take to get there. 

You’ll also need a complete business plan to secure funding and attract investors and stakeholders. Virtually all businesses use a business plan to obtain funding from investors. So, the clearer and more convincing your plan is, the more likely people will be to invest time and money into your venture.  

Of course, your plan should include a projected marketing budget that will show you exactly how much you need to spend to market your services effectively to the right audiences. If you can get your brand in front of your target market without breaking the bank, you’ll be in a great position to maintain profitability in the long run. 

Common Business Plan Structures  

A business plan usually contains a scope of between one and three years – and in some cases, up to five years. Most business plan structures include sections for sources of revenue, cost management strategies, new service development strategies, marketing budgets, and projected profitability figures.  

They also include existing financial performance reviews, objectives, and strategies to achieve them, and your value proposition. Along with sales and marketing tactics, operational strategies, financial forecasts, hiring and staffing strategies, and any foreseen potential challenges. 

The purpose of a good plan is to align your goal opportunities with strategic activity, resources, and effort to achieve your desired growth. Luckily, there are plenty of templates available online that break down your digital marketing business plan into simple, easy-to-understand categories. This helps to ensure that you include all the information you need without leaving anything crucial out. 

How Do I Develop My Digital Marketing Strategy?  

There are five key stages to developing your agency’s digital marketing strategy .  

Step 1: Planning  

Every solid digital marketing strategy needs a plan. We highly recommend using data to assess the efficacy of your current marketing practices and develop tactics to improve them.  

You can craft a plan using KPI dashboards, customised analytics, and SMART goals to craft a step-by-step improvement strategy for your digital marketing, lead generation, and sales approaches. 

Step 2: Reaching out to leads  

Once you have a plan in place, it’s time to enhance your marketing funnel by reaching out to as many leads as possible and building awareness of your agency. Use the latest, most effective online marketing approaches like paid advertising and SEO to drive traffic to your site. 

Step 3: Take action  

By this, we mean interacting meaningfully with your target audience through your website and social channels to generate as many quality leads as possible. Once you’ve reached your audience, take action to guide them through your marketing funnel towards making a purchase.  

Content marketing is especially effective in this regard. It helps to entertain, educate, and engage potential leads, helping to persuade them to become customers. 

Step 4: Convert your leads  

Strategies like nurturing leads, optimising your conversion rates, and retargeting past customers are all excellent ways to convince your leads to become loyal customers.  

You should consider using website personalisation and social commerce to your advantage. Data shows that 87% of eCommerce shoppers use social media to help them make purchase decisions! 

Step 5: Engage your customers  

Now that you’ve successfully transformed leads into customers, there are many ways to increase sales from them by keeping them engaged in the long term. Use tools like personalised website, email, and social media communications using customer data to create customised marketing campaigns.  

You can obtain this data using A/B testing, customer personas and content mapping, customer feedback, website surveys, and more. Predictive analytics tools are also great for finding out the best times to engage with your customers and follow up with them. 

How Do I Create My Business Plan?  

As we mentioned earlier, we’re big fans of using business plan templates to structure digital marketing efforts and strategies. Using a template is the best way to ensure that you include every piece of information you need to secure funding from investors and drive your agency forward. 

Your plan should include: 

  • An executive summary 
  • Company overview 
  • Industry analysis 
  • Customer and competitive analyses 
  • Marketing and operations plans 
  • Management team structures 
  • Financial plans 
  • Balance sheets and a cash flow statement 
  • An appendix and summary 

How Do I Successfully Implement My Business Plan?  

Once you have your business plan in hand, it’s time to gather your team and inform them of the details. Additionally, you can share any metrics (like sales or conversions) that need to be prioritised. Establish timelines and milestones for reaching these goals.  

Delegate tasks and responsibilities to the right team members and create systems that will allow you to measure your results and progress. Remember to schedule regular business plan review sessions as well. This is a working document that will need to be updated frequently as your goals and the greater market shift. 

A Plan For Progress   

Every agency needs a strong digital marketing business plan to structure and guide its progress towards its greater goals. Use our tips to create a complete, comprehensive plan that will secure your success. 

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  • 📈 Identify your target audience, market, and competition to understand the landscape of your industry.
  • 📊 Set measurable goals and KPIs to track your progress and evaluate the success of your digital marketing plan.
  • 💻 Develop a comprehensive digital marketing strategy that includes tactics such as SEO, PPC, content marketing, social media, and email marketing.
  • 👨‍💼 Assign responsibilities and establish a timeline for each step of your digital marketing plan to ensure accountability and efficiency.
  • 📱 Use digital tools and platforms to automate and streamline your marketing efforts, such as Google Analytics, HubSpot, and Hootsuite.
  • 👍 Continuously evaluate and adjust your digital marketing plan based on data analysis and customer feedback to optimize your results.

BusinessPlanTemplate.com - The World's Leading Business Plan Template Directory

Digital Marketing Agency Business Plan Template [Updated 2024]

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Digital Marketing Agency Business Plan Template

If you want to start a new Digital Marketing Agency or expand your current Digital Marketing Agency, you need a business plan.

You can download our Digital Marketing Agency Business Plan Template (including a full, customizable financial model) to your computer here.

The following business plan template gives you the key elements to include in a winning plan for your own digital marketing company. This digital marketing business plan can be used for a full-service digital marketing agency, social media marketing agency, email marketing agency, creative agency, or another type of agency that provides marketing and/or advertising services. In addition to this template, conducting market research for your target market will help you identify potential market trends and customer segments to better understand the viability of your digital marketing agency.

Sample Business Plan For a Digital Marketing Agency

Below are links to the key sections of a successful Digital Marketing Agency business plan. You can also click here to get our sample digital marketing agency business plan pdf .

I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

Download the Digital Marketing Agency Business Plan Template (including a full, customizable financial model) to your computer here.

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Digital Marketing Agency Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

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Digital Marketing Agency Business Plan Template & Guidebook

Starting a digital marketing agency is an exciting endeavor requiring commitment and planning, and having a comprehensive business plan template and guidebook is essential for entrepreneurs to succeed. The #1 Digital Marketing Agency Business Plan Template & Guidebook is an invaluable resource designed to help turn your dreams into reality, offering detailed instructions on everything from naming your business to managing revenue. Get ready to hit the ground running with this comprehensive roadmap to success!

business plan for digital marketing agency sample

Get worry-free services and support to launch your business starting at $0 plus state fees.

  • How to Start a Profitable Digital Marketing Agency Business [11 Steps]

How to Write a Digital Marketing Agency Business Plan in 7 Steps:

1. describe the purpose of your digital marketing agency business..

The first step to writing your business plan is to describe the purpose of your digital marketing agency business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a digital marketing agency business:

Our mission at [Digital Marketing Agency] is to provide professional and innovative digital marketing solutions that create significant value to our clients, promote their businesses and increase their online visibility. We strive to be the leading digital marketing agency in [geographic area], offering our clients the best possible customer service with results-driven solutions.

Image of Zenbusiness business formation

2. Products & Services Offered by Your Digital Marketing Agency Business.

The next step is to outline your products and services for your digital marketing agency business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

  • What is my business?
  • What are the products and/or services that I offer?
  • Why am I offering these particular products and/or services?
  • How do I differentiate myself from competitors with similar offerings?
  • How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

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3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your digital marketing agency business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your digital marketing agency business includes the following elements:

Target market

  • Who is your target market?
  • What do these customers have in common?
  • How many of them are there?
  • How can you best reach them with your message or product?

Customer base 

  • Who are your current customers? 
  • Where did they come from (i.e., referrals)?
  • How can their experience with your digital marketing agency business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

  • How does it work, what features does it have, and what are its benefits?
  • Can anyone use this product or service regardless of age or gender?
  • Can anyone visually see themselves using this product or service?
  • How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

  • Which companies are competing with yours today (and why)? 
  • Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
  • What specific advantages does each competitor offer over yours currently?

Marketing channels

  • Which marketing channel do you intend to leverage to attract new customers?
  • What is your estimated marketing budget needed?
  • What is the projected cost to acquire a new customer?
  • How many of your customers do you instead will return?

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business plan for digital marketing agency sample

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

  • The equipment and facilities needed
  • Who will be involved in the business (employees, contractors)
  • Financial requirements for each step
  • Milestones & KPIs
  • Location of your business
  • Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a digital marketing agency business?

  • Computer and other tech equipment
  • Internet connection
  • Office space and furnishing
  • Digital marketing software and tools
  • Accounting and bookkeeping software
  • Business licenses and permits (if applicable)
  • Advertising budget for paid campaigns

5. Management & Organization of Your Digital Marketing Agency Business.

The second part of your digital marketing agency business plan is to develop a management and organization section.

This section will cover all of the following:

  • How many employees you need in order to run your digital marketing agency business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
  • The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
  • How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Digital Marketing Agency Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a digital marketing agency business varies based on many different variables, but below are a few different types of startup costs for a digital marketing agency business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your digital marketing agency business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your digital marketing agency business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your digital marketing agency business plan:

  • Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
  • Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
  • Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
  • Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
  • Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
  • Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

business plan for digital marketing agency sample

Frequently Asked Questions About Digital Marketing Agency Business Plans:

Why do you need a business plan for a digital marketing agency business.

A business plan is essential for the success of a digital marketing agency business. It helps owners, investors, and potential clients determine the direction, goals, and procedures of the business. It outlines the plans for how the agency will operate and grow, as well as its financial projections. A business plan also serves as a roadmap for how to structure, manage, and track different aspects of the business.

Who should you ask for help with your digital marketing agency business plan?

You should seek advice and assistance from a trusted business advisor or consultant who has experience in creating digital marketing agency business plans. Additionally, there are many resources available online that can provide guidance on how to create a successful business plan.

Can you write a digital marketing agency business plan yourself?

Writing a business plan is a complex process and while it is certainly possible to write a digital marketing agency business plan without professional help, it can be beneficial to get input from experts in the field. This can help ensure that the business plan outlines a comprehensive strategy for success. Additionally, if you are applying for funding from an investor or financial institution, it may be necessary to have a professional business plan in order to be eligible for the loan or funding.

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Digital Marketing Business Plan Example

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Step 1: establish your brand, step 2: create buyer personas, step 3: decide on your goals, step 4: select your digital marketing strategies, step 5: make a financial plan, step 6: analyze the results, share this post on your network, you may also like these articles.

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Example of a Full Digital Marketing Plan and Budget

 Krista Moon  27 Comments

Example of a Full Digital Marketing Plan and Budget

Most business and marketing leaders know they need to include digital marketing as part of their business growth plans: things like blogging, email marketing, social media, paid advertising, and website development. They’re often already doing bits and pieces of it, depending on the skills, resources, and budget they have available to get the work done. However, gaps in the strategy can cause a disjointed approach that detracts from the potential return on investment.

The most effective approach is consistent and holistic. Here is an example of an integrated digital marketing plan designed to consistently increase awareness, build a following, generate leads, and help salespeople meet their goals. I also included an example of how much it would cost and how to create a realistic budget for your organization. Check it out, and if you have feedback or want to share some of your digital marketing successes, please comment below.

“The future is not something we enter. The future is something we create.” ~ Leonard I. Sweet

Table of Contents

The goals dictate the plan.

  • Full Digital Marketing Plan Example

Requirements for Successful Implementation

Projected marketing budget, cost reduction strategies.

Digital marketing plans are based on each company’s unique goals and objectives. What you’re selling and who you’re selling to dictate the activities required to get good results. In the following digital marketing plan, the example company has three goals they want to accomplish:

  • Have More Sales Meetings: have more conversations with target buyers starting to look for a solution.
  • Create a larger sales pipeline: advance the sale by converting more conversations into sales opportunities.
  • And close more deals faster: help prospective customers overcome objections and make a buying decision.

Metrics and accountability standards for your goals are essential, so you have a clear vision of success. The success metrics for our example company are to:

  • Increase new sales conversations from 10 to 50 and new leads from 3 to 15.
  • Increase the sales pipeline from $5M to $10M
  • Increase new deals per month from 1 to 3 and shorten the sales cycle from 90 to 60 days

The company will use digital marketing tactics to accomplish its goals with a strong focus on digital content. The content will be dually used for marketing to increase awareness and engagement, and sales to build relationships and guide buyers’ decision-making process, resulting in net new customers.

Let’s jump into the plan details, including the associated budget and resources required to get the work done.

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(Weekly meetings)

The marketing leader or outsourced marketing team needs to continually invest time reviewing analytics and reports, developing strategic plans, and meeting regularly with key stakeholders to disseminate information and keep the project moving forward.

(1 page per month)

The website is the hub of all sales and marketing activities. It’s not something you can set and forget. The example company will continually improve and enhance their site by working on one web page per month by creating a new page or updating an existing page design, copy, or function.

(Release 1 landing page every other month)

Prospective customers like to self-educate throughout the sales process. The company will create ebooks, webinars, papers, or other downloadable content or interactive campaigns to address typical prospect questions or concerns as they move toward a buying decision. The goal is to launch one new lead gen campaign every other month.

(1 per week)

Blog articles are essential for driving website traffic, improving SEO, and getting prospects engaged with your website. The company will publish one new optimized educational or industry news article per week.

(1 per week)

Regularly communicating with your customers and prospects is essential to building relationships. You know what they say - out of sight, out of mind! A weekly email to target lists will help sales and marketers nurture leads, keep customers engaged, find new opportunities, and close deals faster.

(Daily review and maintenance)

Being active on social media helps sales and marketers expand their reach, drive more traffic to the website, and find and connect with potential customers. The example company plan includes daily social media posts to promote various marketing campaigns and relevant curated content. They’ll also implement engagement strategies to find and connect with prospects, leads, and customers.

(Daily review and maintenance)

Targeting segmented groups with paid advertising that promotes quality content helps sellers and marketers quickly expand their reach to new potential customers and increase website traffic. The example company will manage up to three ads per month to promote various lead generation campaigns.

(Daily review and maintenance)

Sales and marketing alignment is essential for getting a good ROI. The plan includes maintaining a viable CRM with clean data and assisting sellers with writing sales scripts and templates that align with the marketing campaigns, lead scoring, and list development.

(All content created is optimized across the board)

It’s all about the search! On-page, off-page, and technical SEO, directories and citations, and link building – it’s all included in the plan to ensure the company maximizes their opportunity to rank for their target keywords and phrases.

(Daily review, outreach, and management)

One of the fastest ways to get in front of new potential customers and convert them to leads is to partner with companies that are not your direct competitor but share the same audience. Time will be dedicated to finding influencers, building relationships with them, and creating synergistic co-marketing programs.

A plan is only as good as your ability to execute it. There are three requirements for successful implementation:

  • A strong foundation and tech stack : For example, you can’t do social media if you don’t have social media profiles, and you can’t send emails if you have a bad list. And there are thousands of marketing platforms and tools, so while choosing is challenging, it's critical to your success. Remember that the more technology you have, the more expensive and complex your system, so try to consolidate it into the least number of tools possible . That's why HubSpot is a good choice: it has everything you need in one platform to get the work done efficiently and productively.
  • Skilled people : One person can’t do it all. It would be difficult - if not impossible - to find someone who excels in everything: data analysis, strategic planning, project management, content writing, SEO, graphic design, email marketing, database administration, sales, website design, development, and coding. Make sure you have knowledgeable, skilled people to fill those roles.
  • Money and Time : The plan requires technology, resources, and people to get the work done. Everything costs money and takes time - is it worth it? I won’t bore you with the ROI equation right now, but when it comes down to it, it’s mathematics. How much do you need to sell to make a profitable return on your investment?

Speaking of money, you’re probably wondering how much the example plan costs. Most agencies charge between $125-$250 per hour. The projected budget to accomplish everything on the list would be $175K - $250K per year, including people, technology, and ad spend.

On average, companies spend between 7-11% of total company revenue on marketing. That means a company with about $1.6M in annual revenue should be able to afford a comprehensive plan like this.

1. Do Less Marketing

If you’re a $500K company, your investment level might be more around $60K. But - there are ways to scale back if you’re a small business and can’t afford to do all that marketing. You can reduce the number of blogs, emails, social media posts, and content offers you’re putting out or otherwise do less marketing. You can still have the same agenda; it just might take longer to accomplish it.

2. Get Everyone Involved!

Or, you can hire a specialist to train your internal team on various activities and spread the workload across many people. Here are two of the best ways to reduce marketing costs and create a better customer experience at the same time, but it requires a culture shift:

  • Everybody blogs : Train as many people in your organization to blog as possible . That way, you write about the entire customer experience, become trusted industry thought leaders, and have a steady flow of articles from multiple points of view. Customers and prospects will know where to go when they have questions or need help. And the more people involved, the less each person has to do.
  • Everybody gets social : Create an organization-wide social media strategy. Clearly define roles, responsibilities, policies, and expectations. You know what they say: Many hands make light work.

The expectation is not that everyone will be an expert blogger or social media guru. You’ll still need a leader to oversee the strategy and operations, manage the projects, coach, teach, train, and maintain value and quality control. But if people within the organization can share their industry knowledge, expertise, and insights, it makes it easier and faster for marketers to keep pushing good content to your target audience.

Your digital presence is akin to your physical store. It’s a place where customers will “walk in” and learn about you and see what you have to offer. It’s the first place the majority of your customers will find you. And if you don’t have a physical store, it’s the ONLY place people will find you! That’s why it’s so important to invest in a digital presence that is easy to find, informative, useful, and simple to use.

Knowing how to invest your digital marketing dollars can be challenging. There are so many things you could do; it can be overwhelming. To create a realistic digital marketing plan and budget, take a step back to look at what you have done in the past, what’s working and not working, and look for opportunities for growth. Good data and analysis will help ensure you spend money in areas with the highest return on investment for your organization.

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How To Write a Marketing Agency Business Plan + Template

Business Plan-DG

Creating a business plan is essential for any business, but it can be especially helpful for marketing agency businesses that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every marketing agency owner should include in their business plan.

Download the Digital Marketing Agency Business Plan Template

What is a Marketing Agency Business Plan?

A marketing agency business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Marketing Agency Business Plan?

A marketing agency business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Marketing Agency Business Plan

The following are the key components of a successful marketing agency business plan:

Executive Summary

The executive summary of a marketing agency business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

  • Start with a one-line description of your marketing agency
  • Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your marketing agency , you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your marketing agency, mention this.

You will also include information about your chosen marketing agency business model and how, if applicable, it is different from other companies in your industry.

Industry Analysis

The industry or market analysis is an important component of a marketing agency business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

  • What part of the marketing agency industry are you targeting?
  • How big is the market?
  • What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a marketing agency may include small businesses, non-profit organizations, or even individuals.

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or marketing agency services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Below are sample competitive advantages your marketing agency may have:

  • Proven track record of success
  • Strong client base
  • Robust marketing strategy and execution
  • Highly qualified and experienced team
  • State-of-the-art technology and tools

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

  • Product/Service : Detail your product/service offerings here. Document their features and benefits.
  • Price : Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
  • Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
  • Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your marketing agency via public relations or word-of-mouth.

Operations Plan

This part of your marketing agency business plan should include the following information:

  • How will you deliver your product/service to customers? For example, will you do it in person or over the phone only?
  • What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for a marketing agency include reaching $X in sales. Other examples include adding X new clients or launching a new website.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific marketing agency industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

  • Revenue : how much revenue you generate.
  • Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
  • Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Startup Marketing Agency

Revenues $ 336,090 $ 450,940 $ 605,000 $ 811,730 $ 1,089,100
$ 336,090 $ 450,940 $ 605,000 $ 811,730 $ 1,089,100
Direct Cost
Direct Costs $ 67,210 $ 90,190 $ 121,000 $ 162,340 $ 217,820
$ 67,210 $ 90,190 $ 121,000 $ 162,340 $ 217,820
$ 268,880 $ 360,750 $ 484,000 $ 649,390 $ 871,280
Salaries $ 96,000 $ 99,840 $ 105,371 $ 110,639 $ 116,171
Marketing Expenses $ 61,200 $ 64,400 $ 67,600 $ 71,000 $ 74,600
Rent/Utility Expenses $ 36,400 $ 37,500 $ 38,700 $ 39,800 $ 41,000
Other Expenses $ 9,200 $ 9,200 $ 9,200 $ 9,400 $ 9,500
$ 202,800 $ 210,940 $ 220,871 $ 230,839 $ 241,271
EBITDA $ 66,080 $ 149,810 $ 263,129 $ 418,551 $ 630,009
Depreciation $ 5,200 $ 5,200 $ 5,200 $ 5,200 $ 4,200
EBIT $ 60,880 $ 144,610 $ 257,929 $ 413,351 $ 625,809
Interest Expense $ 7,600 $ 7,600 $ 7,600 $ 7,600 $ 7,600
$ 53,280 $ 137,010 $ 250,329 $ 405,751 $ 618,209
Taxable Income $ 53,280 $ 137,010 $ 250,329 $ 405,751 $ 618,209
Income Tax Expense $ 18,700 $ 47,900 $ 87,600 $ 142,000 $ 216,400
$ 34,580 $ 89,110 $ 162,729 $ 263,751 $ 401,809
10% 20% 27% 32% 37%

Balance Sheet

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

  • Assets : All of the things you own (including cash).
  • Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
  • Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Marketing Agency

Cash $ 105,342 $ 188,252 $ 340,881 $ 597,431 $ 869,278
Other Current Assets $ 41,600 $ 55,800 $ 74,800 $ 90,200 $ 121,000
Total Current Assets $ 146,942 $ 244,052 $ 415,681 $ 687,631 $ 990,278
Fixed Assets $ 25,000 $ 25,000 $ 25,000 $ 25,000 $ 25,000
Accum Depreciation $ 5,200 $ 10,400 $ 15,600 $ 20,800 $ 25,000
Net fixed assets $ 19,800 $ 14,600 $ 9,400 $ 4,200 $ 0
$ 166,742 $ 258,652 $ 425,081 $ 691,831 $ 990,278
Current Liabilities $ 23,300 $ 26,100 $ 29,800 $ 32,800 $ 38,300
Debt outstanding $ 108,862 $ 108,862 $ 108,862 $ 108,862 $ 0
$ 132,162 $ 134,962 $ 138,662 $ 141,662 $ 38,300
Share Capital $ 0 $ 0 $ 0 $ 0 $ 0
Retained earnings $ 34,580 $ 123,690 $ 286,419 $ 550,170 $ 951,978
$ 34,580 $ 123,690 $ 286,419 $ 550,170 $ 951,978
$ 166,742 $ 258,652 $ 425,081 $ 691,831 $ 990,278

Cash Flow Statement

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

  • Cash Flow From Operations
  • Cash Flow From Investments
  • Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup marketing agency .

Sample Cash Flow Statement for a Startup Marketing Agency

Net Income (Loss) $ 34,580 $ 89,110 $ 162,729 $ 263,751 $ 401,809
Change in Working Capital $ (18,300) $ (11,400) $ (15,300) $ (12,400) $ (25,300)
Plus Depreciation $ 5,200 $ 5,200 $ 5,200 $ 5,200 $ 4,200
Net Cash Flow from Operations $ 21,480 $ 82,910 $ 152,629 $ 256,551 $ 380,709
Fixed Assets $ (25,000) $ 0 $ 0 $ 0 $ 0
Net Cash Flow from Investments $ (25,000) $ 0 $ 0 $ 0 $ 0
Cash from Equity $ 0 $ 0 $ 0 $ 0 $ 0
Cash from Debt financing $ 108,862 $ 0 $ 0 $ 0 $ (108,862)
Net Cash Flow from Financing $ 108,862 $ 0 $ 0 $ 0 $ (108,862)
Net Cash Flow $ 105,342 $ 82,910 $ 152,629 $ 256,551 $ 271,847
Cash at Beginning of Period $ 0 $ 105,342 $ 188,252 $ 340,881 $ 597,431
Cash at End of Period $ 105,342 $ 188,252 $ 340,881 $ 597,431 $ 869,278

You will also want to include an appendix section which will include:

  • Your complete financial projections
  • A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
  • Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your marketing agency . It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it.

If you are seeking funding from investors or lenders, it is especially important to have a well-written business plan that demonstrates the expertise and experience of your management team, as well as your company’s potential for financial success. By taking the time to write a detailed and comprehensive business plan, you will give your marketing agency the best chance for success.  

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How to Start a Digital Marketing Agency

Author: Aaron Agius

Aaron Agius

9 min. read

Updated February 8, 2024

Free Download:  Sample Marketing Agency Business Plan Template

It’s easier to start a digital marketing agency without funding than people might think.

In this post, I will cover starting your business on your own—with aspirations of becoming an agency. I will look at how to get your first clients and how to balance your time when finding them—when you start on your own, that is one of the toughest balancing acts.

The beauty of setting up a digital marketing agency is that you can start from virtually nothing. I know this from personal experience because my business partner and I did just that with our company, Louder.Online . If you have the expertise, then all you need to get started is a computer and a home office (or at least a space to work). There are not many businesses where that’s all you need.

You don’t need to put it all on a credit card, you don’t need to get a bank loan , you don’t need startup capital—you can just build a website , and you can be on your way. That’s what we did, and we now have a successful digital marketing agency with clients around the world.

  • Taking on your first employees

Many businesses will hire recruiting and onboarding agencies to find employees for their burgeoning digital marketing agency, but if you’re going to build an agency without funding then you need to be doing this yourself.

Beyond the fact that you won’t need the extra cash from the start to make hires, it will mean that you have control over the kind of employees that you take on. When you’re ready, you can hire the right people for the culture that you create around your business.

  • Training your team

Training your employees can be a costly business if you are not wise. When building a digital marketing agency without outside funding, you need to make sure you have a plan in place to be able to train people as and when they join you without incurring additional cost to the business.

Something we found invaluable when building our agency was to train the first few staff ourselves and educate them on everything we could. Sure, it meant that we put in some long hours at the start, but it paid off in the long run.

Training our first employees in every area we could think of prepared them to be able to train the next wave of staff. In turn, those staff members were able to teach the team members that joined after them.

As people moved up the ladder in our business, the staff that joined early on were able to train up the juniors that came in after them. Higher paid employees were able to use their time to liaise with clients and strategize rather than spending their time on training—making the business more successful and profitable, while not losing any of the vision that we had for the company or how our digital marketing client work was undertaken.

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  • Documenting your processes and making life easier

If you want to start an agency without having outside funding, you need to find ways to do things in a non-traditional manner.

If your business takes off straight away, then it is likely that you are going to be taking on staff fairly quickly to cope with demand. When you have new staff starting regularly, you need two things in place—process documentation and basic HR functions—preferably avoiding having to hire an HR person too early.

At Louder.Online we made sure that we concentrated on these very early on. We documented our processes from day one in some software called Process Street . The software lets you create checklists and workflows that any of your staff can run at any time.

We use Process Street to document things like:

  • How to answer the phone
  • What to do when you are sick
  • How to put in an expenses report
  • How to book a holiday
  • What is needed before a new employee starts
  • What is required when an employee leaves

Having these processes documented means that everyone knows what they need to do and can follow a standard protocol. They don’t have to ask their manager or other staff.

This saves time and means that the employees that you have at your agency can actually spend more time on billable work for the clients. That, in turn, makes you more profitable . You are saving money that might otherwise have had to have come from outside funding.

We also didn’t want to have to hire an HR person until we really needed to and we certainly didn’t want to outsource that to a third party. They both cost a lot of money, and we didn’t want to have to use outside funding to do that.

After some searching around in the early days, we found some software called AppogeeHR .

The software boasts:

  • Centralized employee information
  • Leave and sickness management
  • Performance and learning tracking
  • OKR management

It is simple to use, and it means that my business partner and I were able to act as HR without having to spend a lot of time on it. As earlier employees moved up, they were able to take on some of the work as well—and of course, this was all documented in a subsection of Process Street for when they needed it.

There is a saying that “necessity is the mother of invention,” and when we knew we didn’t want to use outside funding we looked for ways that we could make sure we didn’t have to.

  • Bootstrapping

If you don’t have that cash injection at the start of your businesses life, then you need to be bootstrapping .

A dictionary definition will tell you that it’s to get oneself into or out of a situation using existing resources. When you read other articles, they will talk about relying on personal income or savings, and they talk about sweat equity.

We think the definition can be a little broader than that—essentially optimizing your current situation. We did this through an intelligent choice of clients and being smart with our cash. We found these to be essential to avoid that outside funding.

Getting good clients

Bad clients bring you down. Bad clients cost you money. Bad clients suck up your time.

If you don’t want to be spending money on additional staff to cover those losses, then you need to know how to spot a good client. Taking on every client that comes your way was never an option for us.

So how do you spot a good client? Here are my tips:

  • Choose clients that will let you do your best work—stay away from the clients that overly worry about cost, because they will cost you in the long run.
  • Choose clients whose business you believe in—the synergy between your agency and their business will lead to a healthy and respectful relationship.
  • Work with clients who understand what you do—if they have some knowledge of the digital marketing landscape then they will be interested in what you do and don’t expect the world.

Being smart with your cash

This one sounds kind of obvious, right? But how many stories in the last few years have you read about businesses going under because of the inordinate amount of cash they spent on offices and perks to try and attract staff?

The employees that join your company are likely to know about these perks and want to see some of them. This is where you have to try and resist. Sure they are fun, but if you don’t want that outside funding, then you need to be sensible.

Company culture is not about the arcade machines and novelty slides from one floor to another. Company culture is about the bonds you create, the work that you do and how comfortable people feel at work.

People want to enjoy their work. When people enjoy their day to day life they produce better work, and they stay with a company longer. Combine these two together, and it cuts down the money you need to spend on recruitment and training—another way to avoid using outside funding.

  • Financial goal and milestone setting

Being smarter with your cash and spending less is one thing; financial goal and milestone setting is another. We knew we would have to create something scalable from the start and also be able to predict with some degree of accuracy what our potential revenue might be.

As we were starting a digital agency, we knew we were going to be selling hours from the very start. We knew that tracking employee time and client budgets were the way we wanted to head in. Using a project management tool like Liquid Planner or a Harvest / Basecamp combination can really help with this.

We set prices for staff, created client folders and subprojects early on. Every member of staff had tasks assigned that they accurately track time against. This allowed us to make sure we didn’t go over or under for clients and the tools turn the hours into dollars in detailed reports.

We started in a very granular way and had activities set for the different types of work that we were doing. This allowed us to accurately predict how long specific tasks would take and we could pitch accordingly—there was no finger in the air guesswork.

After we had started to collect this data we could predict how much revenue we might bring in per client. From there we created financial milestones based on the close rate of proposals and how much similar projects had cost—and whether they had come under or gone over. We found this to be an accurate way of getting solid estimates on where the business would be in six months, a year, five years and beyond. It’s strategic planning or Lean Business Planning .

  • Start small but plan for growth

That’s how we did it at Louder Online, we took a no outside funding stance from the start and made sure we looked for alternative solutions to cut costs. We started small and made sure that there was a culture in place from day one.

We made sure that we documented everything so that new employees would know what they had to do and when.

We enabled the staff to train each other as the agency grew, creating last bonds and teamwork.  

It isn’t for everyone and it was definitely hard for us at the start, but it has made us the profitable digital marketing agency that we are today and we wouldn’t change that for the world.

To launch your own digital marketing agency, start by putting together a business plan. Check out our digital marketing agency business plan example and free template for additional guidance.

Content Author: Aaron Agius

Aaron Agius, CEO of worldwide digital agency Louder Online is, according to Forbes, among the world's leading digital marketers. Working with clients such as Salesforce, Coca-Cola, IBM, Intel, and scores of stellar brands, Aaron is a growth marketer—a fusion between search, content, social, and PR.

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Digital Marketing Agency Business Plan Template

Trusted by 700+ Downloaders

What You Get

  • A compelling & detailed pre-written Digital Marketing Agency business plan template in WORD
  • A full & automatic Digital Marketing Agency financial plan model in EXCEL you can easily customize
  • Customized text tailored to your Digital Marketing Agency
  • The ability to paste advanced charts and tables within a click
  • No accounting or specialized financial knowledge needed
  • A cost-effective solution saving you time and money

Digital Marketing Agency Business Plan Template Description

Digital marketing agency business plan template

Are you looking to open a digital marketing agency? Are you a digital marketer seeking to establish your own business? If yes, then our ready-made digital marketing agency business plan package is your perfect solution. It includes a pre-written business plan in Word and an automatic financial plan in Excel tailored to the digital marketing services sector, and which you can easily customize to fit your own project. Save tons of time and money and download our investor-grade Digital Marketing Agency business plan template, no financial or accounting expertise required. Check the full content below.

business plan for digital marketing agency sample

Digital Marketing Agency Business Plan Document in Word: 

Our ready-made Digital Marketing Agency business plan template is in Word format and includes 23 pages. The document is divided into multiple sections. Each section contains the essential points that are necessary to effectively present your Digital Marketing Agency project. Each section and sub-section offers you a sample text that you can easily customize to make your business plan unique. Below is a small excerpt of the ready made digital marketing business plan document in Word.

Digital marketing agency business plan in Word

Automatic Digital Marketing Agency Financial Plan in Excel

Our pre-populated financial model is in Excel format and includes multiples worksheets. You can easily edit the model’s inputs including changing costs and revenue assumptions to generate pro-forma financial forecasts including P&L, Cash flows and Balance Sheets. Below is a small extract of the automatic digital marketing financial plan in Excel.

Digital marketing agency financial plan Excel

This Ready-Made Digital Marketing Agency Business Plan is For

  • Entrepreneurs wishing to start a Digital Marketing Agency
  • Digital marketers who want to create a business plan fast and easy
  • Digital marketers who wish to pitch their project to investors
  • Businesspeople who wish to better understand the potential of the opportunity

Immediate Delivery by Email

  • Once you complete the order, you will receive an email with links to download your documents
  • Your order will contain the full pre-written business plan in Word
  • Your order will contain the full customizable financial model in Excel

Your Digital Marketing Agency Business Plan Content

Executive Summary:  Our Digital Marketing Agency business plan template starts with a compelling Executive Summary. This key section is very important as it summarizes in 1 page your Digital Marketing Agency concept. It will introduce your business model, the key people behind the project as well as the unique selling proposition offered by your Digital Marketing Agency. This section will also mention how market conditions and consumer trends are favorable for launching your project.

The Problem Opportunity:  Next, your ready-made Digital Marketing Agency business plan will list a number of problems experienced by your prospects in your target market and will show how this presents a unique opportunity for your Digital Marketing Agency. These can include issues such as lack of a particular type of Digital Marketing service in a certain location, low or average quality of service offered by existing players, undifferentiated offering by current actors in the market…etc.

The Solution:  This section explains how your Digital Marketing Agency will take advantage of the current problems in the market and will detail your innovative solutions.

Mission & Vision:  Your mission will explain in a couple of sentences your Digital Marketing Agency business ethos. In other words, it will summarize your unique value proposition and will explain how you are different than the competition. Your vision will explain the long-term plans for your Digital Marketing Agency. Are you planning to start with one branch today and expand to a multi-branch business model? Are you looking to penetrate new geographies in the future?…etc.

Business Model:  This section details your Digital Marketing Agency concept using the business model canvas method. In a visually appealing table, we will detail your Digital Marketing Agency’s key partners, activities, resources, value proposition, customer segments, customer relationship plan, marketing channels, cost structure and revenue streams.

Products & Services:  Next, we will talk in detail about your various Digital Marketing services. We will describe your various types of online marketing services including PPC, SEO…etc. We will also provide information about your pricing by type of service.

Market Analysis:  This important section describes the various market statistics and consumer trends in the Digital Marketing Agency industry and explains how they support your own project. The purpose of this section is to show that the market conditions are favorable for launching your new Digital Marketing Agency.

Global Market Trends:  In this sub-section of the market analysis, we will discuss the latest global market trends in the Digital Marketing Agency industry. We will look at the global industry size, growth rate, growth diving factors and customer trends.

Local Market Trends:  This sub-section explains the local market trends that are relevant to your specific Digital Marketing Agency in its area of operation.

Target Clients:  In this section, we will describe your various customer profiles by providing information about their demographics, behavior and purchasing habits.

Competitive Analysis:  We will analyze key competitors active in your target market and provide insights about their strengths and weaknesses.

Competitive Advantages:  After looking at the competitive landscape, we will then show how your Digital Marketing Agency is differentiating itself from the competition through a number of key advantages.

SWOT Analysis:  This section features a 4-quadrant table with explanations about how your Digital Marketing Agency intends to leverage its key strengths, mitigate weaknesses, capture opportunities and thwart any future threats.

Marketing Plan : This chapter provides detailed information about your go-to-market strategy.

Branding & Awareness:  We will describe in this sub-section your choice of key marketing channels to build branding and awareness.

Customer Acquisition:  We will describe in this sub-section your choice of key marketing channels to acquire customers and increase sales.

Operating Plan:  This chapter provides information about your Digital Marketing Agency’s opening hours, internal processes and describes the interactions between various key departments and teams.

Management Team:  It is very important to present the key people behind your Digital Marketing Agency and thus we have dedicated a section for this very purpose. It is also important to talk here about the founder’s vision, his past education and professional experience.

Hiring Plan:  No business can succeed without having on board the right team. This section lists all the key positions you plan to hire with information about their salaries and expected start dates.

Key Milestones:  To be able to launch and execute your Digital Marketing Agency project, you need to follow a set of actionable tasks with target deadlines. This section serves this purpose.

Financial Plan:  Without a robust financial plan, your Digital Marketing Agency business plan would be an incomplete document. This important section provides crucial information about your pro-forma financial projections and shows that you have really done your homework. The data mentioned in this and the following sections will be provided by the dynamic Excel financial model accompanying your Digital Marketing Agency business plan.

Projected Revenue:  This module shows your Digital Marketing Agency’s revenue projections over the next three years.

Projected Profit and Loss:  This module shows your Digital Marketing Agency’s income statement (also called profit and loss statement) over the next three years. Your income statement includes detailed projections about your sales and expenses and shows how your Digital Marketing Agency’s revenue is converted into a net profit.

Projected Cash Flows:  This module shows your Digital Marketing Agency’s cash flow projections over the next three years. The first year of operation is even detailed on a monthly basis. Your cash flow statement will detail the various cash inflows your Digital Marketing Agency will generate from its day to day operations and from funding sources, as well as the various cash outflows required to pay for operating expenses and business investments.

Projected Balance Sheet : This module shows your Digital Marketing Agency’s balance sheet projections over the next three years. The balance sheet will provide a summary of your Digital Marketing Agency’s short term and long term assets in addition to your short term and long term liabilities and capital.

Profitability Analysis:  In this section, we will provide information about your gross margin, net margin and discuss the profitability of your Digital Marketing Agency.

Funding Requirement:  This module states the amount of funding your need to be able to comfortably launch your Digital Marketing Agency. It also describes the planned allocation of the funds between Opex and Capex.

Conclusion : Finally, we will conclude your business plan by recapitulating the key points that make your Digital Marketing Agency project compelling and reiterate the rationale behind your business opportunity.

Why Use our Ready-Made Digital Marketing Agency Business Plan?

  • Speed & Convenience:  Once you complete your order, you will receive the Digital Marketing Agency business plan directly in your mailbox. Since it is already pre-written with fully customizable financials, you will only need to spend a couple of hours to edit it and adapt it to your own Digital Marketing Agency project.
  • High Quality:  Your Digital Marketing Agency business plan has been written by our professional team of business plan writers and experts from the Digital Marketing industry. You will receive a professional Digital Marketing Agency business plan template ideal for presenting to potential investors or banks.
  • Low-Cost:  Our pre-written Digital Marketing Agency business plan template is the most cost-effective solution in case you need to build a solid and professional Digital Marketing Agency business plan. We are confident you will save hundreds if not thousands of dollars by ordering our premium business plan compared to hiring a consultant or subscribing to complicated and expensive software.

If you have any question regarding our ready-made Digital Marketing Agency business plan package,  do not hesitate to contact us , we are here to help.

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ProfitableVenture

Digital Advertising Agency Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Internet Based Industry » Digital Marketing Agency

Are you about starting a starting a digital advertising agency ? If YES, here’s a complete sample digital advertising agency business plan template & feasibility report you can use for FREE to raise money .

If you have a penchant for advertising, then you may want to start a business that revolves around it. In many countries of the world like America, you are required to be a member of a body, as well as get some certifications in some advertising fields. These hurdles stated, helps you to operate at a much deeper level that stands you out in business.

A Sample Digital Advertising Agency Business Plan Template

1. industry overview.

A standard Advertising agency create advertising campaigns for periodicals, newspapers, radio, TV and other media platforms such as social media. Through internal capabilities or delegating, ad agencies provide advice, creative services, account management, production of advertising campaign material and of course media planning and buying like ad placement et al.

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Establishments in the Advertising Agencies industry are responsible for creating advertising campaigns and place the advertisements in periodicals, newspapers, radio, TV and other media outlets such as social media and digital media platforms.

The arrival of new media and, in particular, the trend moving away from traditional media and toward digital and online services, has stimulated a drastic change in advertising strategies. As a matter of fact, loads of traditional advertising agencies have started to specialize in online advertising cum digital marketing so as to stay competitive in the industry.

As a result of this trend, the revenue generated in the industry has grown tremendously over the years. Going forward, the Advertising Agencies industry will continue to experience sustained growth, as the proliferation of digital devices, such as tablets and smartphones, provide new streams of income.

No doubt, the Advertising Agencies industry is in the mature phase of its life cycle and luckily for the industry, the advent of digital media has provided an opportunity for the industry to explore and experience vibrant growth. Of course, the industry is becoming more concentrated, as seen by a few large global firms dominating the market and gaining huge market share of the available market.

The Advertising Agencies Industry is indeed a very large industry and pretty much thriving in all parts of the world especially in developed countries such as united states of America, Canada, United Kingdom, Germany, Australia, France and Italy et al.

Statistics has it that in the United States of America alone, there are about 65,454 licensed and registered advertising agencies responsible for employing about 251,296 employees and the industry rakes in a whooping sum of $43billion annually with an annual growth rate projected at 3.5 percent. It is important to state that the establishments with lion shares of the available market in this industry are The Omnicom Group Inc., WPP and IPG.

Over and above, advertising agencies cannot be phased out despite the change in advertising approaches and the emergence of new media. It is easier for advertising agencies to leverage on modern technology to reach – out to their target market. As a matter of fact, it is cost effective and far reaching for them to make use of social media platforms to carry out some of their advertising campaigns.

2. Executive Summary

Lemon & Lilac™ Advertising Agency, Inc. is a U.S based and world class advertising agency that will be located in Los Angeles – California. We have been able to secure a standard and well – positioned office facility in a central business district in Inglewood.

We are an advertising agency that is set to compete in the highly competitive advertising agencies industry not only in the United States market, but also in the global market because our clientele base will not be restricted to just businesses and organizations in the United States but in the internal market.

Lemon & Lilac™ Advertising Agency, Inc. will offer robust advertising services to both corporate organization and individuals. Our core services will revolve around creating advertising campaigns and place the advertisements in periodicals, newspapers, radio, TV and other media outlets such as social media and digital media platforms and other related advertising and media consulting and advisory services.

Our business goal is to become one of the leading advertising agencies in the United States of America with high profile corporate and individual clients scattered all around the globe. Our workers are going to be selected from a pool of talented and highly creative advertising and media experts in and around Los Angeles – California and also from any part of the world as the business grows.

We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with leading advertising agencies such as The Omnicom Group Inc., WPP and IPG in the United States and of course throughout the globe.

At Lemon & Lilac™ Advertising Agency, Inc., our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s business needs precisely and completely. We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our clients.

Lemon & Lilac™ Advertising Agency, Inc. is founded by Lilian Goldberg and her friend and business partner for many years Lesly Henderson. They both graduated from University of California, Beckley with BA in Mass Communications and they have a combine experience that revolves around corporate branding and advertising, market researching, sales, web designing, graphic designing, and business management et al.

3. Our Products and Services

Lemon & Lilac™ Advertising Agency, Inc. was established with the aim of maximizing profits in the Advertising Agencies industry. We want to compete favorably with leading advertising agencies such as The Omnicom Group Inc., WPP and IPG in the United States and of course throughout the globe which is why we have but in place a competent team that will ensure that we meet and even surpass our customers’ expectations.

We will work hard to ensure that Lemon & Lilac™ Advertising Agency, Inc. do not just work for clients in the United States of America, but also for clients in other parts of the world. Our products and services are listed below;

  • Advertising services
  • Creative services
  • Public relations services
  • Media planning, buying & representation
  • Creating advertising campaigns
  • Disseminating advertising campaigns through available mediums, such as TV and periodicals
  • Other related media and advertising advisory and consulting services

4. Our Mission and Vision Statement

  • Our vision is to establish a standard and world class advertising agency whose services and brand will not only be accepted in the United States of America, but also in other parts of the world.
  • Our mission is to provide professional and highly creative result oriented advertising services and other related advisory and consulting services that will assist businesses, individuals and non-profit organizations in promoting their brands and reaching out to a wide range of potential customers all over the globe.
  • We want to build an advertising agency that can favorably compete with other leading brands in the advertising agencies industry.

Our Business Structure

Lemon & Lilac™ Advertising Agency, Inc. is a world class advertising agency that intend starting small in Los Angeles – California, but hope to grow big in order to compete favorably with leading advertising agencies such as The Omnicom Group Inc., WPP and IPG in the United States and of course throughout the globe.

We are aware of the importance of building a solid business structure that can support the picture of the kind of world class business we want to own. This is why we are committed to only hiring the best hands within our area of operations.

At Lemon & Lilac™ Advertising Agency, Inc. we will ensure that we hire people that are qualified, hardworking, and creative, result driven, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of five years or more as agreed by the board of trustees of the company. In view of the above, Lemon & Lilac™ Advertising Agency, Inc. have decided to hire qualified and competent hands to occupy the following positions;

  • Chief Executive Officer
  • Creative Director

Advertising cum Digital Marketing Specialist

Human Resources and Admin Manager

  • Sales and Marketing Executive
  • Web Designer cum Graphic Artist
  • Content Creator / Online Traffic Generator

Client Service Executive

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
  • Responsible for providing direction for the business
  • Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization

Creative Director:

  • Serve as project manager of the organization; works directly with employees
  • Responsible for designing advertising concepts and winning business proposals for the organization
  • In charge of copy writing and laying out chronological advertisement plans
  • Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
  • Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
  • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
  • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Make certain that operations and marketing department perform efficiently, coordinate employee efforts, and facilitate communications between management and employees
  • Ensures that the organization work in line with international best practices.
  • Responsible for handling media planning, buying & representation
  • Responsible for creating advertising campaigns
  • Responsible for disseminating advertising campaigns through available mediums, such as TV, Radio and periodicals et al
  • Responsible for handling core digital services such as banner advertising, video advertising, rich media advertising, sponsorship advertising, classifieds/directories, lead generation, mobile messaging/email, digital display advertising, mobile advertising, social media management
  • Handle other related media and advertising advisory and consulting services
  • Responsible for overseeing the smooth running of HR and administrative tasks for the organization
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Defining job positions for recruitment and managing interviewing process
  • Carrying out staff induction for new team members
  • Responsible for training, evaluation and assessment of employees
  • Oversee the smooth running of the daily office.

Sales and Marketing Manager

  • Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
  • Model demographic information and analyze the volumes of transactional data generated by customer
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
  • Writing winning proposal documents, negotiate fees and rates in line with organizations’ policy
  • Responsible for handling business research, market surveys and feasibility studies for clients
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
  • Develop, execute and evaluate new plans for expanding increase sales
  • Create new markets cum businesses for the organization
  • Empower and motivates the sales team to meet and surpass agreed targets

Accountant / Cashier:

  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting for one or more properties.
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensuring compliance with taxation legislation
  • Handles all financial transactions for Zebra Plus Digital Marketing Consulting™, LLC
  • Serves as internal auditor for Zebra Plus Digital Marketing Consulting™, LLC.

Web Designer cum Graphic Designers

  • Liaising with clients to determine their requirement and budget
  • Responsible for Optimizing Website Functionality for owners of existing websites
  • Responsible for Search Engine Optimization Services and Code Writing Services
  • Responsible for developing concepts, graphics and layouts for product illustrations, company logos, and websites
  • Responsible for managing client proposals from typesetting through to design, print and production
  • Responsible for preparing drafts or material based on an agreement brief.
  • Research and advice the organization on style, genre and other trendy info as it relates to new media and traditional media advertising.

Content Creator / Traffic Generator

  • Responsible for creating contents for the organization as it relates to advertising
  • Responsible for creating content / buzz words that will help attract traffics
  • Responsible for Search Engine Optimization (SEO)
  • Responsible for engaging internet users to get help statistics and leads
  • Liaising and working effectively With other staff members to generate sales for our clients
  • Welcomes clients and potential clients by greeting them in person, online or on the telephone; answering or directing inquiries.
  • Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
  • Manages administrative duties assigned by the creative director in an effective and timely manner
  • Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries.

6. SWOT Analysis

Lemon & Lilac™ Advertising Agency, Inc. engaged the services of a core professional in the area of business consulting and structuring to assist our organization in building a well – structured advertising agency that can favorably compete in the highly competitive advertising agencies industry in the United States and the world at large.

We know that if we get things right before starting our advertising agency, we will not have to struggle before attract loyal clients and building our clientele base cum corporate profile to a level where we can easily breakeven in record time.

We hired the services of Dr. Edwards Christopher, a HR and Business consultant with bias in business structuring to help us conduct SWOT analysis for our company and he did a pretty good job for us. Here is a of the result we got from the SWOT analysis that was conducted on behalf of Lemon & Lilac™ Advertising Agency, Inc.;

Our core strength lies in the power of our team; our workforce. We have a team of creative, result driven and highly proficient advertising cum digital marketing expert, a team with excellent qualifications and experience various niche areas in the advertising agencies industry and other related industry.

Aside from the synergy that exist in our carefully selected advertising cum digital marketing experts, our services will be measurable, result driven and guided by best practices in the industry.

As a new advertising agency in Los Angeles – California, it might take some time for our organization to break into the market and gain acceptance especially from top profile clients in the already saturated and highly competitive advertising agencies industry; that is perhaps our major weakness.

Another weakness is that we may not have the required cash to pump into promoting our business especially via main stream media (TV, Radio and Newspapers et al) the way we would want to.

  • Opportunities:

No doubt, the opportunities available in the advertising agencies industry is massive considering the number of individuals and corporate organizations with active presence on the internet and of course the pretty large numbers of people who visit the internet / social media platforms on a daily basis and own mobile phones / smart phones and other related gadgets.

As a standard and world class advertising agency, we are ready to take advantage of any opportunity that is available in the industry.

Just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of advertising agency, a digital marketing agency or even a social media marketing company in same location where our target market exist and who may want to adopt same Business model like us.

7. MARKET ANALYSIS

  • Market Trends

It is trendier in recent time to note that, loads of traditional advertising agencies have started to specialize in online advertising cum digital marketing so as to stay competitive in the industry. As a result of this trend, the revenue generated in the industry has grown tremendously over the years.

Going forward, the Advertising Agencies industry will continue to experience sustained growth, as the proliferation of digital devices, such as tablets and smartphones, provide new streams of income.

Another common trend in the advertising agencies industry is that, majority of advertising agencies no longer rely on tradition media for advertisement, they now fully embrace new media. As a result of this trend, they no longer settle for clients within the location where their physical office is located but also from any part of the world.

The truth is that with the advent of the internet, it is now easier for an advertising agency to work for clients in any part of the world. For instance, an advertising agency can be located in the United States of America and have their biggest client in United Arab Emirates or in China. Many thanks to the power of the internet which has brought the world closer to us.

Lastly, the advertising agencies industry will continue to evolve due to the advancement of computer technology and software applications designs et al.

8. Our Target Market

Prior to starting our advertising agency, we are certain that there is a wide range of both corporate and individual clients who cannot successfully run their businesses without the services and support of a standard advertising agencies; a company that can help them reach out to their target market and effectively promote their corporate brand and image.

In view of that, we have created strategies that will enable us reach out to various corporate organizations, non – profits, government agencies and individual who we know can’t afford to do without our services. We have conducted our market research and survey and we will ensure that we meet and surpass the expectations of our clients

Below is a list of the people and organizations that we have specifically market our services to;

  • Banks, Insurance Companies and other related Financial Institutions
  • Blue Chips Companies
  • Corporate Organizations
  • Manufacturers and Distributors
  • Real Estate Owners, Developers, and Contractors
  • Research and Development Companies
  • The Government (Public Sector)
  • Schools (High Schools, Colleges and Universities)
  • Celebrities, Politicians, Public Figures and Public Speakers
  • Sport Organizations
  • Religious Organizations
  • Political Parties
  • Television Stations
  • Printing Press (Publishing Houses) and Authors
  • Branding and Advertising agencies
  • Aspiring celebrities
  • Entrepreneurs and Start – Ups

Our Competitive Advantage

Surviving in the business world as an advertising agency requires more than, your expertise, knowing how to conduct your business but also how to network with key people that matters; decision makers that can decide who will get a contract or a business deal.

We are quite aware that to be highly competitive in the advertising agencies industry means that you are not only expected to be able to deliver consistent and excellent services, but you must be result driven and able to meet set targets. No one would want to continue to hire your services if don’t always meet up with the target sales the organization intends to generate when they hire your services.

Our competitive advantage lies in the power of our team; our workforce. We have a team of creative, result driven and highly proficient advertising cum digital marketing experts, a team with excellent qualifications and experience various niche areas in the advertising agencies industry and other related industry.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category (startups advertising agencies in the United States) in the industry. It will enable them to be more than willing to build the business with us and help deliver our set goals and achieve all our business aims and objectives.

9. SALES AND MARKETING STRATEGY

  • Sources of Income

Lemon & Lilac™ Advertising Agency, Inc. is established with the aim of maximizing profits in the advertising agencies industry and we are going to go all the way to ensure that we do all it takes to meet and surpass the expectations of all our clients.

Lemon & Lilac™ Advertising Agency, Inc. will generate income by offering the following advertising cum digital marketing services and other related services;

  • Disseminating advertising campaigns through available mediums, such as TV, radio and periodicals

10. Sales Forecast

One thing is certain, there would always be corporate organizations, government agencies, non – profits and individuals who would need the services of advertising agencies to help them increase sales or promote their brands and corporate image.

Lemon & Lilac™ Advertising Agency, Inc. is well positioned to take on the available market in advertising agencies industry and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow our advertising agencies to enviable heights.

We have been able to critically examine the advertising agencies marketing space and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to similar startups in Los Angeles – California.

Below is the sales projection for Lemon & Lilac™ Advertising Agency, Inc., it is based on the location of our business and of course the wide range of our media and advertising services we offer and our target market;

  • First Fiscal Year-: $200,000
  • Second Fiscal Year-: $500,000
  • Third Fiscal Year-: $750,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same advertising agency services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

We are mindful of the fact that there is stiffer competition in the advertising agencies industry; hence we have been able to hire some of the best marketing experts to handle our sales and marketing.

Our sales and marketing team will be recruited based on their vast experience in the advertising agencies industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall business goal of Lemon & Lilac™ Advertising Agency, Inc.

Our corporate goal is to grow Lemon & Lilac™ Advertising Agency, Inc. to become one of the leading advertising agency brands in the United States of America which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with not only in the United States of America but also in other parts of the world.

Lemon & Lilac™ Advertising Agency, Inc. is set to make use of the following marketing and sales strategies to attract clients;

  • Introduce our advertising agency by sending introductory letters alongside our brochure to individuals, corporate organizations, government agencies, non – profits, religious organizations and key stake holders.
  • Promptness in bidding for advertising and digital marketing contracts from the government and other cooperate organizations
  • Advertise our business in relevant business magazines, newspapers, TV stations, and radio station.
  • List our business on yellow pages ads (local directories)
  • Attend relevant international and local expos, seminars, and business fairs et al
  • Create different packages for different category of clients in order to work with their budgets and still deliver excellent services
  • Leverage on the internet to promote our business
  • Engage direct marketing approach
  • Encourage word of mouth marketing from loyal and satisfied clients

11. Publicity and Advertising Strategy

We have been able to work with our in house brand and publicity consultants to help us map out publicity and advertising strategies that will help us walk our way into the heart of our target market. We are set to become the number one choice for both corporate clients and individual clients in the whole of the United States and beyond which is why we have made provisions for effective publicity and advertisement of our advertising agency.

Below are the platforms we intend to leverage on to promote and advertise Lemon & Lilac™ Advertising Agency, Inc.;

  • Place adverts on both print (newspapers and magazines) and electronic media platforms
  • Sponsor relevant community based events / programs
  • Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, YouTube, Google + et al to promote our services
  • Install our Bill Boards on strategic locations all around Los Angeles – California
  • Engage in road show from time to time in targeted neighborhoods
  • Distribute our fliers and handbills in target areas
  • Contact corporate organizations, non – profits and government agencies by calling them up and informing them of Lemon & Lilac™ Advertising Agency, Inc. and the services we offer
  • List Lemon & Lilac™ Advertising Agency, Inc. in local directories / yellow pages
  • Advertise Lemon & Lilac™ Advertising Agency, Inc. in our official website and employ strategies that will help us pull traffic to the site.
  • Ensure that all our staff members wear our branded shirts and all our vehicles are well branded with our company logo et al.

12. Our Pricing Strategy

At Lemon & Lilac™ Advertising Agency, Inc. we will keep the prices of our services below the average market rate for all of our customers by keeping our overhead low and by collecting payment in advance from corporate organizations who would hire our services. In addition, we will also offer special discounted rates to all our customers at regular intervals.

We are aware that there are some one – off jobs or government contracts which are always lucrative, we will ensure that we abide by the pricing model that is expected from contractors or organizations that bid for such contracts.

  • Payment Options

At Lemon & Lilac™ Advertising Agency, Inc., our payment policy will be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

  • Payment by via bank transfer
  • Payment via online bank transfer
  • Payment via check
  • Payment via bank draft
  • Payment via mobile money
  • Payment with cash

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches. Our bank account numbers will be made available on our website and promotional materials so that it will be easier for clients to make payments when necessary.

13. Startup Expenditure (Budget)

It is a known fact that, in setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. The materials and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a standard advertising agency; it might differ in other countries due to the value of their money. However, this is what it would cost us to setup Lemon & Lilac™ Advertising Agency, Inc. in the United of America;

  • Business incorporating fees in the United States of America will cost – $750.
  • The budget for Liability insurance, permits and license will cost – $3,500
  • Leasing / renting an office space in a good location in Los Angeles – California that will accommodate the number of employees for at least 6 months (Re – Construction of the facility inclusive) will cost – $150,000.
  • The cost for furnishing and equipping the office (computers, printers, projectors, markers, servers / internet facility, furniture, telephones, filing cabinets, and electronics) will cost – $30,000
  • The amount required to purchase the needed software applications – $3,500
  • Launching an official Website will cost – $500
  • The amount need to pay bills and staff members for at least 2 to 3 months – $70,000
  • Additional Expenditure such as Business cards, Signage, Adverts and Promotions will cost – $5,000
  • Miscellaneous – $5000

Going by the report from the market research and feasibility studies conducted, we will need about two hundred and fifty thousand ( 250,000 ) U.S. dollars to successfully set – up a medium scale but standard advertising agency in the United States of America.

Generating Funding / Startup Capital for Lemon & Lilac™ Advertising Agency, Inc.

Lemon & Lilac™ Advertising Agency, Inc. is a business that will be owned, financed and managed by Lilian Goldberg and her friend and business partner for many years Lesly Henderson. They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources.

These are the areas we intend generating our start – up capital;

  • Generate part of the start – up capital from personal savings and sale of his stocks
  • Generate part of the start – up capital from friends and other extended family members
  • Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $100,000 (Personal savings $85,000 and soft loan from family members $15,000) and we are at the final stages of obtaining a loan facility of $150,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

It is an established fact that, the future of a business lies in the numbers of loyal customers that they have, the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Lemon & Lilac™ Advertising Agency, Inc. is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer our advertising services and other related media and advertising advisory and consulting services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while.

Lemon & Lilac™ Advertising Agency, Inc. will make sure that the right foundation, structures and standard operating processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner of our business strategy.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of five years or more as determined by the board of the organization. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List/Milestone

  • Business Name Availability Check:>Completed
  • Business Incorporation: Completed
  • Opening of Corporate Bank Accounts various banks in the United States: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Securing a standard office facility in a good location in Los Angeles – California: Completed
  • Application for business license and permit: Completed
  • Purchase of All form of Insurance for the Business: Completed
  • Conducting Feasibility Studies: Completed
  • Generating part of the start – up capital from the founders: Completed
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents: In Progress
  • Design of Logo for the business: Completed
  • Secure trademark for our products: In Progress
  • Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
  • Recruitment of employees: In Progress
  • Purchase of the Needed furniture, office equipment, software applications, electronic appliances and facility facelift: In Progress
  • Creating Official Website for the business: In Progress
  • Creating Awareness for the business: In Progress
  • Health and Safety and Fire Safety Arrangement: In Progress
  • Establishing business relationship with vendors and key players in various industries: In Progress

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