personal assistant resume

• • Streamlined the CEO's calendar, reducing scheduling conflicts by 30% through meticulous organization and proactive planning.
• • Managed cross-functional projects, leading to a 20% increase in operational efficiency for key business initiatives.
• • Facilitated high-level meetings and correspondences, ensuring confidential information was handled with utmost discretion and professionalism.
• • Oversaw domestic and international travel arrangements, achieving a 15% reduction in expenses without compromising efficiency or comfort.
• • Directed the planning and execution of multiple corporate events with over 200 participants, resulting in enhanced company image and network expansion.
• • Implemented a digital filing system using Google Drive which improved document retrieval times by 40%.
• • Played a pivotal role in contract negotiations, aiding in the closure of deals worth over $5M annually.
• • Spearheaded the scheduling and logistical coordination for an 80-employee sales division, increasing meeting efficiency by 25%.
• • Developed comprehensive monthly reports that provided insights into sales trends, contributing to a strategic shift that boosted sales by 10%.
• • Managed the VP's correspondence, ensuring timely and professional responses to over 100 daily emails.
• • Facilitated the on-boarding process for new sales team members, resulting in a 50% reduction in acclimatization time.
• • Coordinated the daily operations and supported a team of 50, improving overall administrative workflow by 20%.
• • Created a new inventory management system that decreased supply costs by 15% through effective vendor negotiations.
• • Assisted in organizing quarterly board meetings and compiling detailed minutes which increased meeting productivity.
• • Implemented an employee scheduling system that reduced conflicts and improved staff satisfaction.

5 Personal Assistant Resume Examples & Guide for 2024

Your personal assistant resume must showcase strong organizational skills and flexibility. Employers look for individuals who can manage tasks efficiently and adapt quickly to changing priorities. Demonstrate clear examples of multitasking and problem-solving abilities. It's essential that your personal assistant resume reflects your capability to handle diverse challenges with professionalism and poise.

All resume examples in this guide

Entry-Level Personal Assistant

Executive Personal Assistant

Household Personal Assistant

High-Profile Personal Assistant

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a personal assistant, one resume challenge you might face is effectively showcasing your diverse skill set to potential employers who may be looking for a very specific combination of administrative and interpersonal abilities. Our guide offers tailored strategies and phrasing suggestions that can help you highlight your multi-faceted experience in a way that aligns with the unique demands of personal assistant roles.

• Aligning the top one-third of your personal assistant resume with the role you're applying for.
• Curating your specific personal assistant experience to get the attention of recruiters.
• How to list your relevant education to impress hiring managers recruiting for the personal assistant role.

Discover more personal assistant professional examples to help you write a job-winning resume.

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Optimize your personal assistant resume format to pass the recruiters' assessment

What recruiters are looking for is systematised content that is clear and coherent. Thus, your personal assistant resume needs to answer requirements and why you're the best candidate for the role from the get-go.

• Sorting your experience in the reverse chronological order - starting with your most recent and relevant roles. This is an excellent choice for more experienced professionals;
• Writing your contact information (e.g. personal phone number and email address ) and your portfolio or LinkedIn link in your personal assistant resume header. If you're wondering to include a photo or not, always make sure that it's appropriate for the country you're applying in;
• Use the basic, most important personal assistant resume sections - your experience, education, summary, etc. Use your resume's real estate wisely to tell a compelling, professional story and match job description's keywords;
• Don't go overboard with the length of your resume. One page is absolutely fine if you happen to have under a decade of relevant experience.

Are you still wondering if you should submit your personal assistant resume in PDF or Word format ? The PDF has a few more advantages, as it doesn't change the format and the text can't be altered upon application.

Format matters most when your personal assistant resume is assessed by the Applicant Tracker System (or the ATS).

The ATS parses resumes, looking for specific keywords, skills or experience that match the job description.

P.S. We recently did a study on how the ATS works and were able to demystify three of the biggest misconceptions about how it assesses candidate resumes.

To pass the ATS evaluation, select any of the serif or sans-serif fonts. Popular choices that would help your personal assistant resume stand out include Raleway, Exo 2, Montserrat, etc.

Most traditionalists go for Arial or Times New Roman, but it's often the case that many candidates choose these fonts, and you'd thus lose points on the uniqueness front.

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Essential sections that should make up your personal assistant resume include:

• The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
• The summary (or objective) - to spotlight the peaks of your professional career, so far
• The experience section - with up to six bullets per role to detail specific outcomes
• The skills list - to provide a healthy mix between your personal and professional talents
• The education and certification - showing your most relevant degrees and certificates to the personal assistant role

What recruiters want to see on your resume:

• Exceptional organizational and time-management skills
• Proven ability to handle confidential information with discretion
• Strong communication and interpersonal skills
• Proficiency in office management software (e.g., Microsoft Office Suite) and experience with online calendars and cloud systems
• Experience in managing multiple priorities, administrative coordination, and logistics

Experts' advice on writing your personal assistant resume experience

While the excitement and motivation for writing your personal assistant resume was present in the first hour (or so), you now find yourself staring at the blank page.

The resume experience section is the one that allows you to make a memorable impression by matching job requirement with your past jobs and accomplishments.

To help you write this resume section, here are four mistakes you need to avoid:

• Listing every job you have had so far, including the irrelevant ones. Before that, consider each of your past roles based on relevancy to the role. It may be the case that the job you had 15 years ago may have taught you invaluable skills that are appropriate for the role;
• Including irrelevant work experience items . Those are past jobs that aren't linked with the role you're applying for (or so they seem). Consider how your past jobs will serve your professional presentation: will they be filling in a gap in your work history, or just taking up space?
• Focusing on responsibilities instead of accomplishments. Your personal assistant resume shouldn't just be telling recruiters what you did in the past - as it's most often the case that candidates have had similar responsibilities. But, rather, the experience section should showcase the success you've attained in each past role, thanks to your unique skill set;
• Consider listing just your professional experience. Any role you've had in the past - e.g. volunteering, internships, etc. - can make it into your personal assistant resume experience section. Make sure to include it alongside numbers and results.

Two more things you need to remember about your resume experience section.

The first are keywords. Or those specific job requirements that are crucial for the role . Ensure you've integrated them across your experience section to get sorted closer to the ideal candidate profile by the Applicant Tracker System (ATS).

The second are action verbs. Each of your experience bullets should start with a strong action verb , followed by your specific skill and your on the job achievements. Follow this formula to hint to recruiters what your unique value as a professional is.

Still with us? In the next section, we will show you how industry-leading professionals have avoided the four most common mistakes, while integrating keywords and action verbs in their experience section.

• Efficiently managed and organized the calendar of the CEO of Evernote, coordinating over 150+ meetings and events annually, thereby enhancing the productivity of the C-suite.
• Streamlined the internal communication process by implementing a new digital scheduling system which reduced scheduling conflicts by 40% for company executives.
• Handled confidential information with the utmost discretion, resulting in increased trust and integrity rating from senior management.
• Acted as the primary point of contact for the CEO at Google, fielding and directing a high volume of phone calls, emails, and inquiries.
• Compiled and presented detailed monthly expense reports which led to a 10% reduction in personal expenses for the executives through meticulous tracking and budget suggestions.
• Coordinated international travel itineraries including flights, accommodation, and transfers for senior management, while ensuring a 98% on-time departure and arrival record.
• Leveraged advanced proficiency in Microsoft Office suite to create and maintain presentations, reports, and documents for Amazon's leadership team, enhancing communication effectiveness.
• Facilitated the daily workflow of Amazon's CEO by anticipating needs and proactively addressing potential time management issues, increasing the executive's availability for strategic tasks by 25%.
• Mapped out and implemented a comprehensive digital filing system, which improved document retrieval times by 35% for the executive team.
• Served as a liaison between the personal and professional realms of the Tesla CEO, balancing a variety of tasks that supported both personal endeavors and corporate responsibilities.
• Orchestrated successful event planning for corporate events, retreats, and personal gatherings with up to 200 attendees, overseeing logistics and coordination from inception to completion.
• Initiated a proactive maintenance schedule for personal and corporate assets, reducing equipment downtime and repair costs by 15%.
• Developed comprehensive travel arrangements for Microsoft executives that aligned with stringent timeframes and schedules, ensuring seamless business trips.
• Managed confidential correspondence with discretion, maintaining a 100% confidentiality record over the tenure and ensuring no leaks of sensitive information.
• Took charge of office supplies inventory management, consistently keeping costs under budget with a year-on-year saving of 5% through strategic vendor negotiations.
• Utilize specialized knowledge in CRM software to maintain client databases for Facebook's executive leadership, ensuring an accurate flow of information to stakeholders.
• Manage high-stakes projects and deliverables for the CEO of Facebook, effectively coordinating cross-functional teams to meet critical deadlines.
• Oversee the planning and execution of quarterly board meetings and shareholder gatherings, contributing to the consistent communication of company achievements and outlooks.
• Administered comprehensive support for the C-level executives at Adobe, fostering efficient decision-making processes through judicious management of meeting agendas.
• Designed an innovative task prioritization system that optimized workflow efficiencies and reduced task completion times by an average of 20%.
• Conducted research and prepared statistical reports that contributed to strategic planning and development for Adobe's marketing and sales efforts.
• Played a pivotal role in managing internal and external communication on behalf of the executives at Apple, ensuring information was distributed to the right parties swiftly and accurately.
• Enhanced operational procedures by conducting comprehensive analysis, which identified and eliminated redundant tasks, increasing overall team efficiency by 30%.
• Negotiated with suppliers and vendors for the procurement of goods and services, thus achieving a consistent year-over-year cost reduction of 7%.
• Created a dynamic scheduling system for Cisco's upper management, which effectively handled frequent last-minute changes with minimal disruptions.
• Implemented and managed a meticulous record-keeping system that improved the accessibility to critical documents by senior executives by 40%.
• Played a key role in planning and execution of corporate social responsibility initiatives, which enhanced Cisco's community engagement and public image.
• Crafted and maintained an encrypted communication network for the CEO at IBM, fortifying the security of sensitive business communications.
• Directed the organization of high-level conferences and tech summits, each with over 500 attendees, ensuring the IBM brand was represented with utmost professionalism.
• Implemented cost-control measures for executive personal and travel expenses, saving IBM an average of $50,000 annually.

Quantifying impact on your resume

• Track the number of meetings and events managed to demonstrate organizational skills and efficiency.
• Document the amount of money saved through cost-cutting measures to highlight financial acumen.
• Record the percentage increase in office productivity due to process improvements you've implemented.
• Quantify the amount of time saved for executives by streamlining administrative tasks.
• Measure the number of support tickets or requests resolved to showcase problem-solving skills.
• Report the volume of correspondence handled per day to reflect communication skills and work capacity.
• Mention the number of projects overseen simultaneously to prove multitasking abilities.
• Capture the scale of events planned, including budgets and attendee numbers, to display organizational prowess.

Action verbs for your personal assistant resume

What can candidates do about their resume, if they have no experience

Job requirements can sometimes be answered by other elements you could make more prominent in your personal assistant resume.

Thus, you'd be substituting your lack of experience with your relevant:

• Education with details of skills you've obtained that align with the job
• Internships and short-term jobs that are once more dedicated to putting your expertise in the spotlight
• Skills section answering basic and - potentially - more specific job qualifications
• Strengths or accomplishments to show the unique value you present, even as a candidate with less or no professional experience in the industry.

Recommended reads:

• When You Should (And Not) Add Dean's List On Your Resume
• How to List Continuing Education on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Personal Assistant resume skills: the essential hard skills and soft skills checklist

Ultimately, your Personal Assistant resume should hint to recruiters that you possess an array of talents that are indispensable to the role.

For example, listing the technologies and software you're apt at using (or your hard skills) and how you apply them in your day-to-day responsibilities would ensure you meet the technical requirements of the role.

But is this enough to ensure that you make a good impression on recruiters?

Go a step further by detailing the soft skills or personality traits you've attained thanks to your work and life experience.

The best way to balance hard skills and soft skills on your Personal Assistant resume is by:

• Highlighting up to three of your most noteworthy career accomplishments in a separate section.
• Listing at least one hard skill and one soft skill you've used to solve a particular challenge or problem.
• Feature niche skills and technologies that would help you stand out amongst candidates.
• Think back on the social impact your efforts have had towards improving the work environment - were you able to always maintain a professional ethic, while enhancing the team culture? Write about your contribution to the role, department, or organization itself as a metric of success.

The skills section of your resume provides you with plenty of opportunities to detail your technical and personal traits.

All you have to do is select the talents that best fit your application and expertise. Make note of some of the most prominent hard and soft skills across the industry from our list:

Top skills for your personal assistant resume:

Calendar management

Travel coordination

Email handling

File management

Note-taking and transcription

Basic accounting

Research proficiency

Event planning

Office software proficiency

Communication

Time management

Problem-solving

Discretion and confidentiality

Attention to detail

Adaptability

Multitasking

Organization

Customer service orientation

Professionalism

Highlight any significant extracurricular activities that demonstrate valuable skills or leadership.

Listing your education and certifications on your personal assistant resume

Don't underestimate the importance of your resume education section . As it may hint at various skills (and experience) that are relevant to the job. When writing your education section:

• Include only higher education degrees with information about the institution and start/end dates
• If you're in the process of obtaining your degree, include your expected graduation date
• Consider leaving off degrees that aren't relevant to the job or industry
• Write a description of your education if it presents you with an opportunity to further showcase your achievements in a more research-focused environment

When describing your certifications on your resume, always consider their relevancy to the role. Use the same format to describe them as you would for your education. If you're wondering what the best certificates out there are for personal assistant roles, check out the list below.

The top 5 certifications for your personal assistant resume:

• Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
• Organizational Management (OM) - International Association of Administrative Professionals (IAAP)
• Professional Administrative Certification of Excellence (PACE) - The American Society of Administrative Professionals (ASAP)
• Certified Executive Assistant (CEA) - Executary Services
• Microsoft Office Specialist (MOS) - Microsoft

The more trusted the organization you've attained your certificate (or degree) from, the more credible your skill set would be.

• Perfecting the Education Section on Your Resume
• How to List Expected Graduation Date on Your Resume

Professional summary or objective for your personal assistant resume

personal assistant candidates sometimes get confused between the difference of a resume summary and a resume objective.

Which one should you be using?

Remember that the:

• Resume objective has more to do with your dreams and goals for your career. Within it, you have the opportunity to showcase to recruiters why your application is an important one and, at the same time, help them imagine what your impact on the role, team, and company would be.
• Resume summary should recount key achievements, tailored for the role, through your career. Allowing recruiters to quickly scan and understand the breadth of your personal assistant expertise.

The resume objectives are always an excellent choice for candidates starting off their career, while the resume summary is more fitting for experienced candidates.

No matter if you chose a summary or objective, get some extra inspiration from real-world professional personal assistant resumes:

Resume summaries for a personal assistant job

• With over 8 years of experience as an executive assistant for high-level management in the financial industry, I possess advanced proficiency in Microsoft Office Suite and CRM software. Instrumental in organizing a major international conference, improving attendee attendance by 40%, and excelling in a fast-paced, deadline-driven environment.
• A former IT project manager transitioning to a personal assistant role, leveraging 10 years of project coordination, exceptional command of tech tools including Trello and Slack, and a proven track record of managing cross-functional teams that delivered complex projects under budget and ahead of schedule.
• Qualified marketing coordinator with 5 years of experience, seeking to transfer organizational, research, and communication skills into a personal assistant capacity. Built successful promotional campaigns that increased user engagement by 30% and pioneered the adoption of a digital asset management system that harmonized team workflow.
• Eager to bring forth a dedicated mindset and strong organizational abilities garnered from 6 years as an administrative coordinator in the higher education sector. Skilled in event planning, maintaining complex schedules, and a keen eye for detail, culminating in the flawless execution of an annual symposium for 500+ attendees.
• As a newcomer to the administrative field, I am highly motivated to apply a fresh and enthusiastic approach, learning directly from seasoned professionals. A quick learner with proficiency in MS Office and an eagerness to take on challenges that support organizational success and client satisfaction.
• Driven individual with no prior assistant experience but a keen interest in developing administrative expertise, particularly in utilizing innovative tech solutions such as Asana for task management. Committed to delivering high-quality support and contributing to a team dynamic with positivity and efficiency.

Other relevant sections for your personal assistant resume

Apart from the standard personal assistant resume sections listed in this guide, you have the opportunity to get creative with building your profile. Select additional resume sections that you deem align with the role, department, or company culture. Good choices for your personal assistant resume include:

• Language skills - always ensure that you have qualified each language you speak according to relevant frameworks;
• Hobbies - you could share more about your favorite books, how you spend your time, etc. ;
• Volunteering - to highlight the causes you care about;
• Awards - for your most prominent personal assistant professional accolades and achievements.

Make sure that these sections don't take too much away from your experience, but instead build up your personal assistant professional profile.

Key takeaways

• Invest in a concise personal assistant professional presentation with key resume sections (e.g. header, experience, summary) and a simple layout;
• Ensure that the details you decide to include in your resume are always relevant to the job, as you have limited space;
• Back up your achievements with the hard and soft skills they've helped you build;
• Your experience could help you either pinpoint your professional growth or focus on your niche expertise in the industry;
• Curate the most sought-after certifications across the industry for credibility and to prove your involvement in the field.

Looking to build your own Personal Assistant resume?

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Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Personal Assistant Resumes:

• Manage calendar and schedule meetings, appointments, and travel arrangements
• Prepare and edit correspondence, reports, and presentations
• Handle incoming calls and emails
• Create and maintain filing systems
• Research and compile data for reports
• Assist with event planning and coordination
• Monitor and order office supplies
• Manage expense reports
• Prepare and submit expense reports
• Coordinate travel arrangements
• Assist with special projects as needed
• Provide general administrative support

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Personal Assistant Resume Example:

• Managed the calendar and travel arrangements for a high-profile executive, resulting in a 100% on-time arrival rate for all meetings and events.
• Developed and implemented a new filing system, reducing document retrieval time by 50% and improving overall organization.
• Assisted with event planning and coordination for a company-wide conference, resulting in a 25% increase in attendance and positive feedback from attendees.
• Handled incoming calls and emails for a busy executive, resulting in a 95% response rate within 24 hours.
• Managed expense reports and travel arrangements for multiple executives, resulting in a 20% reduction in travel costs and a 100% accuracy rate for expense reports.
• Provided general administrative support to a team of 15, improving overall team productivity by 15% within the first year.
• Researched and compiled data for reports, resulting in a 30% increase in accuracy and a 50% reduction in report preparation time.
• Prepared and edited correspondence, reports, and presentations for multiple executives, resulting in a 100% error-free rate and positive feedback from recipients.
• Monitored and ordered office supplies, resulting in a 20% reduction in supply costs and improved organization of office inventory.
• Time management
• Calendar management
• Travel planning and coordination
• Expense report management
• Email and phone communication
• Event planning and coordination
• Filing and organization
• Data research and compilation
• Document preparation and editing
• Office supply management
• Team support and collaboration
• Presentation preparation
• Problem-solving
• Attention to detail
• Adaptability
• Multitasking
• Confidentiality and discretion
• Interpersonal skills
• Microsoft Office proficiency
• Project management

Top Skills & Keywords for Personal Assistant Resumes:

Hard skills.

• Calendar Management
• Travel Coordination
• Email Management
• Meeting Coordination
• Budget Management
• Event Planning
• Project Management
• Research and Analysis
• Data Entry and Management
• Communication Skills
• Time Management
• Organizational Skills

Soft Skills

• Organization and Time Management
• Communication and Interpersonal Skills
• Attention to Detail and Accuracy
• Multitasking and Prioritization
• Adaptability and Flexibility
• Problem Solving and Critical Thinking
• Confidentiality and Discretion
• Initiative and Proactivity
• Resourcefulness and Creativity
• Empathy and Customer Service Orientation
• Teamwork and Collaboration
• Professionalism and Poise

Resume Action Verbs for Personal Assistants:

• Facilitated
• Anticipated
• Streamlined
• Coordinated
• Prioritized
• Communicated
• Implemented

Generate Your Resume Summary

Resume FAQs for Personal Assistants:

How long should i make my personal assistant resume, what is the best way to format a personal assistant resume, which keywords are important to highlight in a personal assistant resume, how should i write my resume if i have no experience as a personal assistant, compare your personal assistant resume to a job description:.

• Identify opportunities to further tailor your resume to the Personal Assistant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Personal Assistants:

Administrative assistant, executive assistant, office administrator, receptionist, senior administrative assistant, senior executive assistant, virtual assistant, executive administrative assistant.

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As a Personal Assistant, it’s likely you’re too busy running errands, managing meetings, and planning your boss’ schedule to even think about your future. Luckily, we make it easier to coordinate your next career move with our professional resume templates!

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Being a personal assistant is a pretty big deal.

You have the professional, and sometimes personal, life of another individual in your hands and it’s your job to make it more efficient and organized than ever before.

You’re not only an expert in business management but you’re an impresario when it comes to personal organization.

Planning, executive communication skills in all its forms, and even boosting personal social media are all in your wheelhouse.

But before you get to do all that, you’ll need a personal assistant resume that’s optimized to impress.

This guide explains everything you need to know to get your personal assistant resume template right, including:

Here you will find:

As well as that, we’ve also got another resume trick up our sleeves to help you save time.

Our free resume builder has everything you need to whip up a stylish personal assistant template in minutes.

This will help you quickly set up your template using your newfound knowledge from our guide.

Let’s get started.

Personal Assistant Resume Sample

To get you started, let’s first look over some pre-prepared personal assistant resume examples .

These can help you get a head start in deciding how to structure the document and prepare your info

Use our personal assistant sample resume below to get a better idea of how things should look.

[Sandra Franks]

[Personal Assistant]

[5690 Canterbury Drive, NYC, NY, 10069 | 506-123-1638 | [email protected]]

Dedicated and organized executive personal assistant with 5+ years of experience managing the personal affairs of mid-level executives.

Skilled in overseeing confidential communications, personal social media, and time management.

Proven ability to improve scheduling efficiency by 15%.

Personal Assistant

Finnegan’s Insurance | NYC, NY

2019 – 2021

• Responsible for the calendar and communications of the CFO at Finnegan’s
• Drafted and prepared essential personal and business communications and contracts Managed and protected confidential information of stakeholders, businesses, and clients
• Improved time organization methods, improving the scheduling of the CFO daily calendar by 15%

GCJ Corp | NYC, NY

2016 – 2018

• Arranged and managed travel plans for mid-tier executives with GCJ
• Saved over $8,000 through smart scheduling and improved organization
• Responded to requests for information quickly and professionally Reduced clashes in daily schedules by 10% over 3 months

BS Business Administration

Syracuse University | Syracuse, NY

2013 – 2016

• Achieved a 3.5 GPA
• Relevant coursework: Planning, budgeting, time-management methodologies, formal writing, business contracts
• Organization Correspondence by email, letter, and phone
• Events planning
• Social media management
• Confidential information
• Flexibility

Spanish – Advanced French – Intermediate

Certifications

• Hubspot Academy – Social Media Marketing Course – 2020

Hobbies and Interests

• Playing the piano
• Photography

This sample resume contains all the main elements recruiters look for in a personal assistant resume.

So we’re going to look at each section step-by-step in the following sections to explain what you should be doing to get you an interview.

What’s the Best Personal Assistant Resume Format?

The first big decision of any resume is the format.

That normally leaves you with 3 choices:

• Reverse-chronological: Placing your work experience front and center
• Functional: Focused more on your skills
• Combination: Giving equal weight to skills and experience

Generally speaking, a personal assistant resume should be a reverse-chronological format.

This is because it’s critical to quickly show a hiring manager that you have recent experience in the field in some form or another.

However, always default to the requested resume format if a job ad states a specific type.

These days it’s never been more essential to use a machine-readable file type.

This is thanks to the rise of applicant tracking systems (ATS) filters into the world of job hunting.

Overall, it’s best to save your personal assistant resume as a PDF file or a .TXT as the filters tend to prefer these formats.

However, as always, if a recruiter specifies a specific file format on the job advert you should always default to that.

Little details like this often count for a lot.

How to write a Personal Assistant Resume Summary or Resume Objective

You’ve got the skills and you’re ready to wow in the experience section.

But what’s the best way to get the recruiter’s eyes on your PA resume right away?

A strong personal assistant description for a resume that’s what!

Read the personal assistant job description before starting your resume. This will help you pinpoint the best ways to impress the recruiter.

The job market is competitive.

You’ve only got a few seconds to contend with the competition.

This is something your description can quickly get sorted.

So what should a clipped and primed personal assistant resume description be like?

Here you’ve got 2 options:

• A resume summary: A short summary of your professional profile tailored to the job description displaying your key skills, relevant experience, and achievements.
• A resume objective: A quick introductory statement briefly introducing your career goals and providing some relevant examples of your suitability for the job.

Let’s look at both of these in a bit more detail with some examples.

Personal Assistant Resume Summary Example

The first option is a personal assistant resume summary.

This is a perfect way to quickly summarize your career , to show recruiters that you’ve got the right stuff for the job.

However, this must always be tailored to the exact position, otherwise, it’s not going to get very far.

Don’t ❌

Professional personal assistant, experience in organizing and managing executive daily schedules. Skilled in communication, planning, and time efficiency.

When is the recruiter going to respond to a summary like this?

Half-past never, that’s when!

This is bland, doesn’t tell us anything about you that 1,000 other resumes also say and it’s not going to light a fire under the hiring manager.

Instead, something more refined is needed.

Dedicated and organized executive personal assistant with 5+ years of experience managing the personal affairs of mid-level executives. Skilled in overseeing confidential communications, personal social media, and time management. Proven ability to improve scheduling efficiency by 15%.

Now, this is a bit longer, but it is quickly possible to see why this candidate is a good pick.

It quickly introduces the applicant, gives a few details that hiring managers want to know right now such as your years of experience and some useful transferable skills .

Better still, the personal assistant professional summary here uses numerical figures to break up the text and demonstrate where you’ve provided real value in your career so far.

How to Write a Personal Assistant Resume Objective

Ok, so with option 2, a personal assistant resume objective, things are a little different.

If you’re writing a personal assistant resume with no experience a resume objective can help drum up some support.

This is because it focuses more on detailing your career goals and using them to explain why you’re a good choice for an opening, even if you’re more inexperienced.

Use this opportunity to make yourself as marketable as possible even with a lack of experience.

The resume objective does however still need some special care.

It must still focus on the job at hand and explain why you’re a suitable fit by detailing the skills and experience you can bring to the position.

Let’s see how this works in some practical examples.

Entry-Level Personal Assistant Resume Objectives

When you’re preparing a resume objective as an entry-level candidate, you need to grab the attention of the recruiter first.

This means focusing on why you’re a good fit for the role rather than solely why you want the job.

Something our first example misses entirely.

Eager business administration graduate looking for a position as a personal assistant to a mid-high level media executive. Lacking relevant experience but possessing skills in organization, planning, and formal writing.

This has nope written all over it.

In the case above, the candidate spends way too much time on what they want rather than what the position requires.

A career objective for a personal assistant needs a fundamentally different approach than this to succeed.

Graduate with a B.S. in Business with expert experience in managing schedules, planning events, and email management from participating in the Syracuse Young Business Society. Seeking a role as a personal assistant with the Junior CTO of Xero Corp to enhance my practical experience in a corporate setting.

Ok now, this checks a lot of boxes.

It still contains most of the same information as the other example above.

However, here things are inverted and focused on drawing in the recruiter first and foremost before talking about aims.

Most importantly of all, it shows where the candidate’s goals and the hiring manager’s are aligned, with some practical examples thrown in too.

How to Describe Your Personal Assistant Work Experience

You might have the best PA experience possible for the position.

Yet, it’s not going to count for anything if you don’t get the information on the page properly.

In this section, you need to answer questions such as:

• What are the duties and responsibilities of a personal assistant that gets hired?
• What kind of personal assistant job are you looking for, will you be working as a celebrity, executive, or household personal assistant resume?
• How can you get all your professional details written in a way that gets noticed fast?

Tie examples of your skills in action into the work experience section for the best results.

The work experience section may be your biggest hitter on the resume .

But what you add and where you put it matters.

To make sure you get this right, follow these top tips for describing your experience as a personal assistant:

• Start with your most recent work experience and work backward
• Keep everything relevant to the position you are applying for
• Detail examples and statistics of where you were a top performer
• Add around 4-6 bullet points per job
• Don’t go back more than 10 years into the past

Executive Personal Assistant Resume Examples: Experience

As an executive personal assistant, you know the ins and outs of the corporate world.

You also are second-to-none when it comes to planning and preparation.

But this won’t mean anything if your abilities are buried in dense prose.

Getting the personal assistant duties on your resume correctly is therefore the key to success.

However, there is a lot to fit in just a short section.

But, as the example below shows, there is a way to do this.

Personal Assistant Finnegan’s Insurance | NYC, NY 2019 – 2021

• Responsible for the calendar and communications of Bob Jenkins, the Jr CFO at Finnegan’s
• Drafted and prepared essential personal and business communications and contracts
• Managed and protected confidential information of stakeholders, businesses, and clients
• Improved time organization methods improving the scheduling of Mr. Jenkins’s daily calendar by 15%

Now, this is a resume that can seal a deal.

The executive personal assistant duties for a resume are all present and correct and show this candidate excels at the skills needed in this field.

The executive personal assistant resume sample above does the business for a number of reasons.

Firstly it’s quick and easy to read.

It’s also using a few statistics to show the candidates level of ability

Lastly, it summarizes a lot of varied information, but with a clear focus.

This is precisely the thing a recruiter wants to see.

Celebrity Personal Assistant Resume: Experience Section

Do you have what it takes to work closely with a celebrity.

Can you memorize five coffee orders whilst putting 3 publicity events in the calendar?

Therefore, these are all things that your celebrity personal secretary resume should show off quickly.

Your work experience section can react to this like so:

Celebrity Personal Assistant Katy McCormack | NYC, NY 2019 – 2021

• Full-time assistant to musician and performer Katie McCormack
• Organized and managed daily schedule, including publicity appearances, rehearsals, and book signings
• Managed personal communications for Miss McCormack, including requests for information, press contacts, and social media on Twitter and Instagram
• Made travel and accommodation arrangements for personal appearances

This resume deserves an autograph.

Here we’ve got a quick and informative rundown of the candidates’s many skills in dealing with a celebrity’s professional and personal life.

We also have some practical examples of things this candidate can do immediately made obvious.

This is just what a person making hiring decisions needs to know fast.

Is Your Education Section Not Doing the Business? Here’s What to Do

You might think your education section isn’t a big deal on a personal assistant resume.

That’s not the whole story though.

Overlooking, this section can be a grave error .

The more you make your education connect with a job description the more appealing your resume becomes.

Your education section can simply be a quick note saying you have a degree or qualification.

Or it can show that from early on in your life, you’ve been building knowledge that prepared you for the very job you’re targeting.

That could be the difference between an average resume or one with a wow factor .

Let’s look at how this can work in practice.

Personal Assistant Resume Education Section

An education section doesn’t need to be jazzed up too much.

Sometimes just the core fundamentals of your qualification, place of study, and dates of study will do the trick just right.

Although it’s best to avoid information that doesn’t do the job of selling you for the position.

BS Business Administration Syracuse University | Syracuse, NY 2013 – 2016

• Completed course 2016
• Participated in Syracuse jazz band society

Yeah, when we said ‘jazzed up’ before, we didn’t mean this!

The stuff about being in the college jazz band society has no place on a personal assistant example resume unless you were doing something relevant to the role on offer.

Otherwise, this is just a waste of space on the page.

Instead, look to optimize things as the example below shows.

Ok now, this is an education section that’s dressed to impress.

It tells the recruiter everything they need to know about how your education connects to the available position.

Approach things this way and you’ll be on the right track to the best personal assistant resume.

The Best Personal Assistant Resume Skills

Another great way to show your personal assistant duties on your resume is with an A-grade skills section.

Of course, the best abilities to show off on a PA resume always depend on the job you’re applying for and what they want.

The job advert can work as a crib sheet for the skills you should list.

Also, remember to get a mix of hard and soft skills down that show you’ve got the right kind of mindset as well as technical abilities for the job.

Some of the most appealing personal assistant skills to put on your resume include:

Soft Skills

Communication Attention-to-detail Flexibility Time-management Discretion Organization Planning Diplomacy Teamwork Multitasking

Hard Skills

Events Business administration Public Speaking Email, letter, and phone correspondence Budgeting Scheduling Microsoft Office Social media Handling confidential information

How to Add Other Sections for an Effective Resume

Now that we’ve covered the most important sections, it’s time to look at some optional alternatives .

These aren’t essential to a personal assistant resume’s success.

However, if chosen right, that can make you 10%-20% more hireable.

Think about what you add carefully, and only include extra sections if you think they’re relevant to the personal assistant job description in front of you.

The end of the resume is your place to round off your already expert abilities and history with some extra incentives.

For example, if you’ve won awards , earned special qualifications, learned language s, or even published some work that could interest the recruiter, now is the time to share it.

Let’s see how these extra sections can work practically.

Personal Assistant Resume Sample “Other” Sections

When you add extra sections to a personal assistant resume, they should stand out.

They must add extra strength to your profile and show that you’re a PA that should get hired right now.

Otherwise, it won’t do much except take up unnecessary space.

Like in the example below…

• Miniature dog breeding

Aha…shopping and keeping miniature dogs. Is that right?

Even if you had a great resume prior to this, this finale might cause some confusion as it’s completely irrelevant to your performance as a PA.

It’s ok to share some information about your personal interests with the recruiter but always aim to put your best foot forward when you do.

Much like our specialized example below.

• Spanish – Advanced
• French – Intermediate

Ok, now this is an impressive mix of extra info.

We’ve got details about languages, additional qualifications, and even a few personal interests that can ease getting hired.

The photography part can even work well if your boss requires social media assistance.

Little bonuses like this are like gold dust to the reader.

Key Takeaway

Now that we’ve covered everything you need to know to complete a smart and snappy resume for a personal assistant job you’re ready to create an amazing PA resume template .

However, remember that to get the best from your resume, use these essential tips :

• Start things off with a clipped and optimized resume summary or objective
• Focus on your most recent and relevant experience first and foremost
• Tailor your skills and education for the exact personal assistant job description at hand
• Add a few extra sections that will make you look bulletproof as a candidate

Creating a resume isn’t everyone’s favorite task but it can be made a lot easier .

Our resume builder can help you put together a template that’s better optimized and easier to edit than the standard Google Docs or Microsoft Word resumes recruiters see all the time.

All it takes is a few clicks now that you have a better idea of what to add.

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Personal Assistant Resume Examples

Create the perfect personal assistant resume using these professional examples

Personal Assistant Resume Samples

1. Candidate seeking personal assistant position

Resume summary statement:

Highly organized and detail-oriented personal assistant with 3 years experience. Versed in providing support to C-level executives, and independently performing appointment, and administrative tasks. Experienced in managing event planning, travel scheduling, and shopping with effortless efficiency.

• Planned details for successful client relations events like seminars on financial planning, golf and tennis resort weekends, and stockholder banquets
• Sourced and secured budget-friendly entertainment and travel vendors which reduced travel expenditures by 16%
• Created visually engaging monthly newsletter and marketing brochures using Adobe Creative Suite
• Managed multiple responsibilities that helped clients get more time for networking events, family activities, leisure pursuits, and worry-free travel

2. Candidate seeking personal assistant position

Hard-working, self-motivated, and highly organized personal assistant with 7 years of experience serving busy corporate executives, homemakers, and entrepreneurs. A multi-tasker who thrives within demanding and deadline-intensive environments. Dedicated, dependable, and loyal with a drive to exceed expectations.

• Designed solutions for financial, business, and household records; as well as physical spaces in closets, home offices, and playrooms
• Planned events like casual gatherings, intimate dinner parties, and large formal affairs; and coordinated with florists, caterers, decorators, servers, entertainers, and other vendors
• Saved clients $9,000+ annually by identifying overcharges, reviewing expenses, and negotiating with vendors for lower rates
• Ensured on-budget and on-time completion of multimillion-dollar home renovation during client’s travel overseas

Personal Assistant Resume Vocabulary & Writing Tips

Using the wrong words that have little to do with the personal assistant role is a sure way to get kicked out early in the hiring process. That’s because the applicant tracking system is designed to check for specific words that show how well-suited resumes are to the target role.

Here are some personal assistant  resume power words  to use.

Words to Use

• Coordinating conference calls
• Event planning
• Typing 100 wpm
• Calendar management
• Travel arrangements
• File-sharing platforms
• Dependability
• Independent initiative
• Database management
• Administration
• Organization
• Communication
• Time management

Action Verbs

Personal assistant resume tips and ideas.

Personal assistants play a critical role in helping top executives manage everyday activities. The  objective of this role is to ensure top executives can get their work done efficiently  and effectively without distractions.

Personal assistants need to be skilled in  handling clerical and administrative activities,  such as organizing meetings, taking phone calls, making travel arrangements, liaising with clients, and handling mail.

Displaying your ability and experience in doing such activities is essential to impressing recruiters. Although the job typically doesn’t have an educational requirement, having a college degree will give you an advantage when  writing a personal assistant resume.

There are many executives in  varied industries  that require personal assistants. This also means their needs vary based on the industry and company you apply to. Hence, your best bet is applying to positions in industries and companies that best match the specific competencies you have.

While writing your resume, you should consider the ultimate objective of a personal assistant. Don’t be too focused on the responsibilities, and forget to  factor in the actual results that you intend to produce  through your work, or what you achieved in past jobs. Hiring managers will certainly be impressed with someone who isn’t just there to do the recommended duties and nothing more.

• Chronological format
• Combination resume, if you don’t have sufficient experience
• Sufficient spacing
• Sections with columns
• Font styles such as Calibri and Arial
• Contact information
• Objective of resume

Work experience

• Personal interests

Resume Length

1 letter page (8.5’ x 11’)

The  chronological resume format  is ideal to use for a personal assistant resume.

In this format, you  present your work history starting from the most recent . It helps show hiring managers that you have done the sort of work they require of a personal assistant.

The  work history  is also useful in showing your consistent active presence in the industry. Recruiters can easily see the dates that you worked in other companies and your progression from the time you started your career.

If you have  gaps in your work history , a combination or  functional resume format s are the ideal choices.

Here, you’ll present your skills first and then your work experience. The skills provide details of your capacity and suitability for the job, which isn’t available in your work history.

Catering to all the necessary details and formatting aspects in crafting such resume formats can be hectic. That’s why we created a  resume builder  to help you do just that.

A good resume design will make it easy for hiring managers to identify your most powerful competencies.

This means the resume shouldn’t look jumbled up and overcrowded. It should have ample spacing between different sections.

You can use columns and lines to divide different parts.

Most of all, the words must be legible even from a distance. That’s made possible by using highly readable fonts like Calibri or Arial.

Due to anti-discriminatory laws within the US, hiring managers don’t consider resumes that have photos. Therefore,  don’t include a photo  in your resume.

Sections of a Personal Assistant Resume

The sections you include first in your resume will influence a hiring manager’s first impression of your capability. Therefore, you must only  place the most valuable sections first .

The primary sections for a personal assistant resume include:

• Summary statement

If you have more competencies than what you featured in the primary sections, you can include such optional sections as:

Whether you have extensive experience, or a limited work history, strive to feature all that information in a  one letter-page  (8.5’ x 11’).

Personal Assistant Resume Section Headings

Although your entire resume should present a unified look, don’t rewrite the same details from one section to the next. Each section should  provide unique aspects  of your varied capabilities.

When presenting your work experience, do not highlight aspects that prove to employers that you’re not the right fit. This happens when the kind of tasks you handled in past jobs don’t reflect the kind of tasks you’ll encounter in the job you’re applying for.

Different top executives may have needs that don’t exactly match. Although having any type of  related previous experience  would show that you have  transferable skills , someone else who has the exact experience that matches the current role will have a better chance.

Therefore, you should be smart in  highlighting responsibilities in your past job that match the kind of roles  you expect to perform for your target employer.

In the same way that your work experience should match the target employer’s needs, so also should your  skills section .

You need to present a  resume skills list  that you’re confident will apply to the employer you want to work for. You can know which skills they are by  understanding the types of responsibilities  you’ll be given in that job.

The employer’s job description will give you a good hint as to what you’ll be doing in the job. You can even go further to investigate the different kinds of requirements other employers have, and compare it with your preferred employer. This will give you an insight into what to include and what to avoid.

Although it’s not likely that you will get a college degree every year, having  ongoing training  is a good sign to employers that you’re constantly improving your utility as a personal assistant.

Besides, some training courses don’t necessarily require attending college. You can enhance your value by  gaining competencies in multiple areas . This may be learning to use new software in the workplace or learning new languages.

You can show how valuable your education qualification is to recruiters by mentioning the coursework involved, which match specific responsibilities you expect in the personal assistant role. This way, hiring managers can make a direct connection between your qualification and the work you’ll do.

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Office Assistant An office assistant resume varies with the organization and industry. It requires a focus on intricate detail and careful design. Get expert advice online. Reviewed Updated on December 28, 2023 Office Assistant

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Personal Assistant Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the personal assistant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Take ownership of the team’s Organisational Management and JML (Joiners, Movers & Leavers), with the assistance of the team’s Business Manager
• Providing expedient clerical/administrative assistance
• Management of billing, Work in Progress (WIP) reports, and timesheets for Partners
• High level accuracy and a good attention to details, work quickly and is used to having high standards of work
• Extensive diary management for the Retail General Manager,
• Expected to work closely with other Personal and Executive Assistants
• Provide all-rounded support to the senior director including business activities and personal matters
• Carrying out general office duties including scanning, photocopying and printing
• Providing full PA cover to Senior Managers, including extensive diary management, travel arrangements, processing invoices and ad hoc project work
• Assisting with the preparation of time consuming or complicated documents or presentations
• Covering the role of fellow PAs during holidays/sickness and at busy times
• Assisting New Joiners with their initial set up and logging information for all leavers
• Acting as Deputy DA, covering Regulation, Compliance & AFC
• Preparing and submitting expenses for Managers
• Devising and maintaining office systems, including data management and filing
• Organising and attending meetings and ensuring the General Manager is well prepared for meetings
• Diary management
• Dealing with incoming email, faxes and post, often corresponding on behalf of the General Manager
• Research and coordinate all travel arrangements/create detailed itineraries
• Act as the General Manager first point of contact with people from both inside and outside the organisation
• Ad-hoc project work
• Strong analytical ability and attention to detail
• Organised, able to keep a good overview and prioritise
• Solid PA experience with an excellent telephone manner
• Flexible, adaptable and comfortable with change
• Representable, hands-on and able to multitask
• Calm under pressure with the ability to build rapport quickly with Exec PAs / other stakeholders
• Excellent time management, the ability to prioritise and work effectively to tight timescales and under pressure
• Proactive and highly organised with ability to multi-task and work to tight deadlines
• Excellent organisation and administrative skills, with the ability to introduce and manage procedures into a fast moving and evolving environment
• Have professional confident telephone manner and be able to answer, redirect and screen internal and external calls

15 Personal Assistant resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, team personal assistant resume examples & samples.

• Total diary management, organising meetings, conference calls and appointments being aware of events relating to deals (and therefore the location of relevant team members)
• Extensive telephone work with client base
• Organising some functions & events, liaising with other areas within the company
• Understanding the team's working practices and being proactive in dealing with issues before they need to be escalated, avoiding unnecessary interruptions to daily schedules
• Dealing with all incoming mail (electronic and surface), replying as necessary and delegating where appropriate
• Arranging international travel, accommodation and itineraries
• Act as the office interface for all incoming calls for the team and wider department
• Dealing with sensitive and confidential issues in a professional and timely manner
• Tracking actions from various meetings/conference calls, chasing on outstanding actions and communicating completed actions to relevant parties
• Organising business selection calls/meetings
• Actively support, at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive client information
• Opportunities exist to expand role beyond a standard secretarial level e.g. market data, assisting with research and becoming involved in the transaction process
• Other Ad hoc duties
• Preferably from a Financial Service background
• IT skills - Preferable MS Office
• Secretarial skills (at least 45wpm)

Personal Assistant to VP Resume Examples & Samples

• Completing a broad variety of administrative tasks for the VP/ Directors including the daily organisation of agendas based on business priorities and his major business objectives. This will include managing an extremely active calendar of appointments and arranging complex and detailed travel plans, itineraries, and agendas
• Simultaneously managing the on-going workload as well as various requests (telephone calls, meetings, visits) originating internally, externally or from the VP/ Directors, carefully prioritizing the urgencies and taking the proper initiatives to ensure the smooth, timely and professional running of his office
• Planning, coordinating and ensuring the VP’s schedule is followed and respected. Providing "gatekeeper" and "gateway" role, creating win-win situations for direct access to the VP’s time and office
• Organizing and coordinating the communication of information, for the VP, to and from his team (verbally or in writing). Communicating all relevant information (either recurrent or ad-hoc) to the direct reports and is available to assist or advise them
• Providing a bridge for smooth communication between the VP's office and other internal departments; building credibility, trust and support with senior management staff
• Preparing all written communication (letters and minutes) both independently and based on verbal or written instructions, treating all information with confidentiality
• Performs all administrative tasks to a high standard

Secretary / Personal Assistant Resume Examples & Samples

• Total management of correspondence (screens, analyzes, categorizes, prioritizes, researches and attaches pertinent data). Brings potential problems to the attention of client with recommendations for action. Keeps client informed of due dates. Maintains files according to records management specifications. Responds/handles/routes correspondence including administrative activities, technical data, drafts and/or responses. Ensures confidential treatment of documents. Significant responsibility for client's mail, including decision making on delegation to appropriate parties and answering e-mail on client's behalf. Client may routinely review their mail. Engages with appropriate internal and external parties to resolve sensitive and complex issues
• Proficiency in utilizing all communication tools available ensuring timely and accurate handling. Answers and places telephone calls following IBM telephone excellence standards. Takes accurate messages, records, retrieves and relays information. Handles/re-routes information to staff personnel as appropriate. Contributes to IBM information security by screening callers to ensure they have legitimate business need for information requested. Drafts routine communications for review and final sign off by client. Some communications may be complex
• Collaborates with team members to develop processes/procedures to ensure efficient operation of the executive/business area. Handles on-going processes and procedures while interacting with appropriate staff (i.e. Communications, HR, direct reports) to resolve external and internal client issues. Develop client insight by learning the client's organization, strategy and key players
• Research/summarize data from the Intranet/Internet and other sources, ensuring appropriate security guidelines are maintained. May collaborate with client's Executive Assistant/Technical Assistant on research and material development. In absence of EA/TA, may develop materials for client review and agreement
• Assumes additional responsibilities as assigned

Sales Analyst / Personal Assistant Resume Examples & Samples

• Diary management for the VP & Deputy Managing Director
• Comparative analysis of box office and industry data
• Follow up information requests and prepare reports as required
• Liaising with the head office in Burbank
• Organise the team’s travel, including the production of itineraries and the management of all administration relating to expenses
• Prepare and update departmental presentations, using Microsoft office and powerpoint
• Minute taking and agenda planning for internal and external meetings
• Prepare and photocopy documents and other materials, send and receive emails as appropriate and maintain filing system
• Organise screening events with outside clients, exhibitors and internal staff involving organising catering and venue booking
• Responsible for the distribution and management of premiere tickets to external clients
• Distributing premiere and screening tickets to employees within WBUK
• Processes expenses, coding purchase orders and invoicing (SAP) for the department
• Educated to A’level or equivalent standard
• Excellent working knowledge of MS Office
• Advanced knowledge in Excel is essential
• Strong organisational skills with a keen focus on detail
• Ability to handle confidential material appropriately

Personal Assistant Resume Examples & Samples

• Delivering effective comprehensive secretarial and administrative support to Senior Coverage and Strategic Advisory Bankers/ManCom/MD/D and others
• Proactive in planning/organising own workload with limited guidance/supervision
• Good working knowledge of the business area and of bank
• Receive, record, file and/or distribute correspondence appropriately
• Prepare and format documents as requested, according to established standards and branding guidelines
• Dealing with all tasks in a timely and efficient manner eg drafting correspondence, diary, travel, expenses
• Responsive and professional telephone answering skills (clear and articulate communicator) Ability to record detailed and accurate messages
• Take ownership of basic enquiries resolving, escalating or identifying alternative contacts as appropriate
• Update diary arrangements, disseminating the information as necessary, to ensure the diary is accurate and up to date. Ability to multi-task and prioritise/re-prioritise
• Co-ordinate arrangements (eg travel, meetings, couriers) ensuring all related bookings/paperwork are completed and communicated using knowledge of geography to support arrangements across multiple time zones
• Anticipate and organise documents on a frequent and proactive basis, eg papers for meetings and travel requirements such as currency, tickets and visas
• Review and agree workload on a weekly or more infrequent basis as appropriate
• Provide cover as appropriate, working collaboratively with other team members
• Dealing with invoices, completing expense claims, maintaining client information etc
• Build and maintain effective team and client relationships
• Ensure deadlines are met through management of own time, delivering accurate and timely work (alerting Secretarial Team Leader/Banker to any conflicting deadlines)

Executive Assistant / Personal Assistant Resume Examples & Samples

• Arranging travel, visa, accommodation and any other arrangements requested by the General Manager
• Screening phone calls, inquiries and requests, and handling them when appropriate
• Meeting and greeting visitors at all levels
• Organising and maintaining diaries and making appointments
• Carrying out background research and presenting findings
• Producing documents, briefing papers, reports and presentations
• Setting up meetings & booking venues
• Managing diaries
• Screening calls and assisting clients with various ad hoc tax related queries
• Screening of emails and redirecting where appropriate
• Filing, faxing and photocopying
• Typing reports, e-mail, correspondence etc
• Typing of engagement letters and ensuring that conflict checks and client acceptance procedures are carried out
• All travel arrangements
• Assist with project administration where necessary
• Follow-up of outstanding issues with clients and staff
• PowerPoint presentations
• Excel Spread sheets
• Typing and editing of documents - Excellent formatting skills
• Co-ordinate and follow up on certain projects
• Take minutes at meetings
• Arrange client meetings
• Answering the phones, take messages, other ad hoc tasks
• Minimum of 7 years PA experience at an Executive level
• Must have a Degree (even non-relevant degree)
• Minimum of 55 wpm Typing
• Intermediate to Advanced on Office packages
• Attention to detail
• Strong verbal and written communication
• Strong interpersonal skills
• Strong Computer Skills - Microsoft Office is essential
• Ability to prioritise and be organised
• Must be able to remain calm in high pressure situations - high performing environment
• Be an effective liaison between the Partners and clients, consultants and staff
• Coordinate all appointments, maintain calendars and to do lists
• Negotiate and coordinate speaking engagements on behalf of the Partners
• Draft correspondence on Partners' behalf as appropriate
• Prepare agendas and take meeting notes. Undertake follow up as needed
• Ability to write and edit materials and assist with management of PR database
• Highly organized with the ability to handle a substantial workload with multiple deadlines and frequent interruptions
• Must be able to set priorities and quickly adapt to changes
• Bachelors Degree required (Masters preferred)
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Photoshop and Illustrator a plus

Office Manager / Personal Assistant Resume Examples & Samples

• 3+ years of experience as a Personal Assistant
• Great interpersonal skills
• Solid attention to detail
• Previous working experience in a small office

Personal Assistant to General Manager Resume Examples & Samples

• Maintain one-on-one relationship with support staff of departmental managers, distribution and follow-up with various correspondences
• Read and analyze incoming and outgoing mail, memos, submissions and reports in order to determine their significance and plan their distribution
• Establishes meetings. Maintains appointment schedule. Confirm appointments, arranges transportation, hotel arrangements and other items as appropriate to the occasion
• Establishes and maintains reminder calendar, both written and verbal to function director
• Places local and international telephone calls, answers, screens, routes incoming calls, takes messages if required, arranges conference calls; uses judgment on whether to offer a response, takes a message, transfers to alternate employee
• Types correspondence, documents, forms, reports, presentations on an accurate and timely basis
• Makes travel arrangements: hotel, flight reservations and visa transactions
• Meets and greets visitors; performs introductions, translations and external services as situation requires
• Prepares / follows up / files expense reports, travel and leave request forms, purchasing orders
• Personal tasks assigned by the manager such as follow up of personal bank transactions, house utility payments, and organizing doctor appointments/personal holiday arrangements, issues related with private car
• Taking photocopies
• Maintenance of stationary

Marketing Coordinator / Personal Assistant Resume Examples & Samples

• Film industry (or other related industry e.g. media) experience an advantage
• Experience in providing executive administration support and/or general administration skills
• Strong negotiation and stakeholder management skills
• Knowledge of keynote & powerpoint applications
• Resourcefulness, creativity, flexibility and a passion for Disney, Entertainment
• Ability to be flexible, adapt to varying workloads, and to effectively manage multiple tasks and priorities
• An understanding of the Disney Brand values
• Intermediate level of all Microsoft/Apple applications
• General negotiation and relationship management
• A background in areas such administration, entertainment and PR/communications could prove advantageous

Personal Assistant for the Nordic GM & Mangement Team Resume Examples & Samples

• Booking of business travel
• Managing travel expenses
• Organizing and coordinating the Managing Director’s activities
• Organising and coordinating international visits to Copenhagen
• Coordinating the arrival of new employees
• Putting together and maintaining files and aids for internal and external meetings, and drafting reports as needed
• Gathering, communicating, and dispatching information throughout the team
• Handling delicate and unexpected situations and facilitating the resolution of ongoing problems
• Ad hoc admin tasks
• Diary management including arranging appointments, meetings, conference calls, prepare agenda, minutes and presentation materials
• Arranging all aspects of travel including flights, transfers, accommodation and visas
• Handle correspondence and assignments independently and professionally within a tight schedule
• Assist in any ad-hoc projects as assigned
• Minimum of 4 years of relevant experience gained within a fast moving and dynamic environment
• Degree or Diploma qualification
• Must have excellent communication skills including fluency in English
• Proactive team player with a postive attitude and ability to perform under pressure
• Advanced knowledge of MS Office application (Word, Excel and PowerPoint)
• Immediately available is preferred

Personal Assistant to Retail Director Resume Examples & Samples

• Performs administrative, secretarial and personnel related duties with a high level of accuracy for the SDR to assist and ensure proactive management of diary appointments, prioritising business critical meetings and preparing any applicable documentation or reports required
• Researches and arranges time efficient and cost effective forms of travel in line with company Travel and Entertainment Policy including, the arrangement of foreign currency and any other travel documentation (i.e. flight information, check-in documents) required for the SDR ensuring hassle free travel for all business trips
• The management of the RDs monthly expense claims in line with company policy and specified deadlines
• Type, format and edit a variety of complex material, including PowerPoint presentations, internal and external correspondence, memos, reports, and confidential material, using own initiative and working independently
• Answer and route all low level queries and correspondence (including emails and telephone calls) not requiring SDRs immediate attention to ensure a timely and accurate response. Confirms all actions completed to the SDR in good time
• Full project management of meetings, conferences, adhoc projects, events and initiatives as assigned by the SDR Including budgets/invoices, venue booking, health and safety considerations, guest hospitality, accommodation & travel for all attendees, catering and refreshments, entertainment, technical equipment, minute taking and provides follow up correspondence to attendees after the event. Conducts an analysis after the event to make improvements for future events
• Identifies and establishes set processes for critical co-ordination of tasks
• Provides a proactive, outstanding and engaging visitor experience for all guests to the department, pre-empting and delivering all hospitality requirements
• Always uses discretion and creates an excellent service culture within the retail back office and leads by example when dealing with internal and external customers
• Seeks out alternative solutions to issues and actively works to improve efficiency, reduce complexity and cost within all day to day duties and activities
• Maintains and stores all current and historical file/data in line with the company Data Protection Policy
• Provides the SDR with the relevant tools to carry out the role effectively, i.e. stationary supplies, laptop, phone, car and organises maintenance and upgrade support as appropriate
• Maintains total confidentiality and discretion within the role at all times
• Develops close working professional relationships with key contacts and suppliers both internally and externally
• To act as an environmental ambassador safeguarding a clean, orderly and fully functional workplace, setting a clear standard of operational excellence for all of the team and visitors to the department
• Provides adhoc duties and support to the SDR and when required other Directors, PA’s and departments within the business
• Advanced user of MS Office suite of products, most importantly Word, Excel and PowerPoint
• Accurate 50-60 words per minute
• Strong skills in communication, project management, proactive planning and time management
• Ability to work independently and prioritise effectively
• University degree and/or work experience in the area of Retail, Secretarial, Event Planning and Hospitality, Finance, Accounting, is preferred
• Experience in a PA or similar role
• Proven experience in a fast paced environment

Personal Assistant / Team Assistant Resume Examples & Samples

• Manages diary for Senior Management Team, often against competing priorities Digital Working for equality of opportunity
• Order new equipment as required raising/approving orders for hardware and software, sorting faulty equipment, arranging telephones
• Processes office invoices on BBC Financial systems (SAP) and co-ordinate payment as appropriate
• Manages team meetings and events including agendas, minutes and actions from meetings
• Organise all aspects of staff and senior management away days, from sourcing a venue to organising catering
• Carry out general administration duties which will include: being the first point of contact for external enquiries & visitors and other administrative staff, sorting incoming mail, writing up notes/meeting outputs etc, preparing outgoing correspondence, maintaining a comprehensive filing system
• Book hospitality, travel and venues, meeting rooms/video conferencing rooms etc. for the Senior Management team in UX&D
• Book and record all travel and accommodation for the London UX&D team and beyond when required
• Log IT requests when requested, i.e. maintenance and creation of distribution lists
• Support the safe running of the area within which they work, contributing towards establishing and maintaining a safe working environment
• Plus any other tasks required to ensure UX&D runs efficiently
• Experience of working effectively in a fast paced environment, either in a creative or technology / software industry sector
• Experience of working to deadlines
• Experience of managing and working with hardware and software
• Experience of working as a key player in a closely knit team
• Excellent interpersonal skills: able to deal confidently with a wide range of contacts including senior management both within and outside of the BBC
• Experience of managing and delivering thorough, accurate and detailed work
• Excellent organisational and administrative skills; handling a large volume of work and juggling changing priorities, challenging deadlines and a complex workload
• Proven ability to be able to juggle busy diaries and prioritise in a pressured environment
• Experience of taking responsibility and showing initiative; ability to work without close supervision or guidance
• Evidence of active and productive management of own personal development
• Experience of setting up and maintaining office systems, facilitating and minuting meetings
• Willingness to learn other software where applicable
• Desirable experience of dealing with the financial systems
• Demonstrable advanced knowledge of Outlook as well as intermediate knowledge of MS Word, PowerPoint, Excel & SAP

Personal Assistant, The Scottish Sun Resume Examples & Samples

• Providing support to the Sports Editors, being the first point of contact for staff, contractors/contributors, freelancers and all external enquiries
• Monitor budgets, using weekly desk reports
• Booking all desk travel ensuring that it is cost effective and done in a timely manner
• Manage photo-sales department and process orders/payments
• Arranging accreditation for all sporting events covered for both pictures and reporters
• Transferring stories from email/wire queues into company operating system during desk busy periods
• Informing contributors/staff of deadlines and word counts to ensure desk get paper away on time
• Thoroughly checking and approving all expense claims; dealing with queries and ensuring they are compliant with News UK policy
• Substitute approval for casual shifts on behalf of desk-head
• Organising staff and freelance match cover and arranging all necessary reporter/photographer accreditation
• Processing all desk payments and setting up new supplier accounts
• Liaising with the Managing Editor's office in London
• Covering for the Editor's PA as and when required
• Track record of having delivered excellent admin support and PA services
• Knowledge of Microsoft office package
• Self-motivated and brimming with enthusiasm
• Able to work under pressure of tight and frequent deadlines
• Exemplary organisation skills
• Able to work off own initiative and as part of a team
• Commercial awareness - always looking for ways to improve the efficiencies of the office
• Ability to manage several work streams and tasks in one day without losing track
• Sociable and able to quickly build rapport with colleagues and external contracts
• Willingness to sometimes think and operate ‘outside of the box&#8217
• Excellent communication skills
• Ability to solve problems and make decisions
• Arranging travel
• Organising meetings and setting up conference and video calls
• Ensure management are prepared for meetings
• Booking resources
• Booking employee appraisals
• Organising and filing confidential documents
• Setting up and formatting documents and presentations
• Updating spreadsheets and databases
• Answering phone calls and taking messages from clients and staff
• Liaising with HR, Finance, Systems, Desktop and Commercial departments
• Organising events
• Discreetly deal with confidential and sensitive information in an appropriate manner
• Other ad hoc administrative duties as may reasonably be required
• Strong typing skills
• A creative eye
• Proficiency with MS Office including Word, Excel and Powerpoint
• The ability to work well under pressure
• Reliable and responsible attitude
• Good organisation skills
• Demonstrable ability to work under own initiative
• Outgoing, friendly and with a can-do attitude
• Previous experience in a Production Coodinator or Personal Assistant role
• Some knowledge or understanding of visual effects or Advertising

Personal Assistant & Coordinator Country & LEO GM Resume Examples & Samples

• As direct personal assistant & coordinator of the GM he/she coordinates the agendas, follows up the action plans of different internal back office processes and meetings (LEO & LFST )
• External focus by GM C-level planning and follow up of the actions
• Responsible for the internal and external communication NL FR ENG from the GM office
• Supports the important Pep enablers/programs of the year
• Effective follow up of the action plans , deadlines of internal processes & actions like BMPP, outlook , customer visit output minutes etc
• Builds collaborative relationships within and outside LEO
• Responsible for the external GM C level planning preparation and follow up
• Keeps up to date the C level information in different media, outlook, Linkedin
• Responsible for the qualitative internal and external GM Communication
• Support and active presence on the C level events
• Coordination of country meetings with external and internal attendees
• GM travel organization and support
• Optimize agenda planning with needed flexibility and prioritization
• Support & coordination of key programs mentioned in the country pep
• Responsible to archive important documents related to the GM office
• Demonstrates the capabilities of easy contact with internal and external C levels
• Demonstrates an understanding of the implications of the power differential inherent in a matrix structure, and has demonstrated an ability to handle such relationships properly and respectfully
• Comprehensive understanding of the corporation structure and Offerings
• Ability to direct others to effectively gather the needed input with respect
• Ability to build collaborative relationships on all levels
• Ability to function effectively and inclusively in cross-LOB FSU setting
• Ability to work in a changing and flexible set up
• Autonomy in prioritization of the actions and agendas
• Positive and constructive mindset
• Discretion concerning the information shared with the GM
• Experience working on issues related to processes,
• Ability to speak & write English French and Dutch
• Good knowledge of Microsoft Office and use of social media like LinkedIn

Regional Personal Assistant Resume Examples & Samples

• Ability to communicate and build partnerships with all levels of management
• Ability to prioritize and handle multiple tasks and deadlines; time management skills
• Strong service orientated
• Weekly performance reporting
• SAP administration and upkeep including leave, expenses and gift/entertainment register
• Producing, preparing, and disseminating all documentation required for meetings
• Handling confidential materials and documentation
• Making travel arrangements
• Managing all correspondence including emails
• Actioning daily general account report and all account payments
• Organising internal boardroom luncheons including venue and catering arrangements
• Event management; both in house and external events and sponsorships
• Maintaining strong internal networks

Personal Assistant, Risk Wealth Resume Examples & Samples

• Provide relevant meeting papers in an accurate and timely manner
• Plan, coordinate and implement events as required e.g. conferences, workshops, logistics, food and beverage
• General administration including: on-boarding and off-boarding of staff, payment of invoices and accounts, memos, letters, agendas, minutes, reports and documents
• Provide support to the EA, Chief Risk, Risk Wealth
• Maintain currency of data relating to organisation charts and people numbers
• Previous experience in a Personal/ Executive Assistant role
• Highly competent in Microsoft Office Suite including Sharepoint
• High level typing speed and accuracy (ideally 60+ wpm)
• Experience of NAB systems (SAP, PAC, travel booking etc) and/or quick to learn systems
• Experience in the use of Command HUB is preferable but not essential
• General organisation to ensure smooth running of the team
• Distributing and dealing with the incoming team post and ensuring efficient dispatch of outgoing team mail
• Diary management arranging internal and external meetings and conference calls; travel arrangements, expenses
• Liaison with external Property Managers and other clients/agents on behalf of the Asset Managers
• Extensive finalising and formatting of documents, reports and presentations and liaising with print room
• Recording the team's holiday and absence and producing the monthly absence report
• Maintaining and updating Retail Team documents and databases
• Provide general secretarial assistance, often under pressure, to include
• General typing, i.e. letters/reports/memos etc
• Drafting correspondence
• Accurate message taking
• Filing/Photocopying/Archiving
• Supporting other team secretaries when required
• Organising of Team attendance at external industry and company events attended by or hosted by the Retail Team
• Advanced MS Word/Excel/PowerPoint/Outlook. - this is mandatory!
• A robust outgoing personality: mature, easy going and unflappable
• Able to retain a sense of humour when plans change at short notice
• Enthusiastic and committed approach to work
• Team player with strong interpersonal skills, who deals effectively with colleagues and clients at all levels, treating all with respect
• Is identified and respected as a senior resource and key contributor
• The ability to think proactively, i.e. shows initiative in taking action and responding appropriately
• Able to work independently with minimal supervision
• Flexibility to handle changing priorities and projects
• Understands and appreciates the importance of using discretion i.e. is sensitive to the confidential nature of some of the work and acts appropriately
• Excellent attention to detail
• Accurate typing skills (audio/copy). Typing speed 60wpm, minimum
• Excellent written and spoken communication skills
• Some analytical ability is required in order to gather & summarise data for reports & to find solutions to various administrative issues

Personal Assistant Int Resume Examples & Samples

• High standards of deliverables (i.e. presentations agendas, quality of files, office in good order)
• Solid demonstrated experience as a Personal Assistant with excellent Administrative skills
• Excellent organisational skills, with proven experience in arranging business events
• Ability to manage pressure and conflicting demands as well as prioritising tasks from a number of Managers
• A can do attitude, positive, honest, reliable and energising
• Be available and approachable
• Able to plan work on his/her own initiative and to tight deadlines
• Proactive attitude, be on top of work and team priorities to anticipate needs
• Excellent verbal and written communication
• Attention to detail and the ability to deal with sensitive and confidential information in a discreet manner
• Strong sense of initiative and a proactive style

Regional Personal Assistant Banana Republic Europe Resume Examples & Samples

• Retail experience at a management level preferred
• Project Management or Executive Assistant experience preferred
• Independently and proactively prioritize and handle multiple tasks
• A demonstrated team player with ability to resolve conflict
• Deals with ambiguity well
• Ability to teach others how to navigate or get information

Bookkeeper / Personal Assistant Resume Examples & Samples

• High School Diploma and/or GED
• Solid Administrative background
• Exceptional analytical and research skills
• Substantial experience providing support at the senior executivelevel
• Desirable qualifications in business administration or a relateddiscipline or equivalent experience (preferable)
• Computer skills – detailed knowledge of Microsoft Office suite;particularly Excel and Power Point
• Computer skills – detailed knowledge of Google suite of applications
• Understanding of key systems – SalesForce, Bookmaster, Dephi, BI (preferable)
• Understanding of collaborative networking sites to connect, communicateand collaborate – Jive platform
• Substantial experience providing support at the senior executive level
• Desirable qualifications in business administration or a related discipline or equivalent experience (preferable)
• Computer skills – detailed knowledge of Microsoft Office suite; particularly Excel and Power Point

Personal Assistant / Team Secretary Resume Examples & Samples

• Preferably has relevant professional qualifications
• Proven track record in providing support at management / team level within a large corporate environment
• IT literacy: Microsoft applications including Word, Excel, PowerPoint, Outlook
• Accurate typing
• Able to work on own initiative with good organisational skills
• Enthusiastic, passionate and committed to business excellence
• Ability to offer an accurate, prompt and professional service
• Capable of organising and prioritising workloads
• Good understanding of general insurance products and services highly desirable
• Relevant experience of managing stakeholders at all levels and actively engaging with remote business units

Senior Personal Assistant Resume Examples & Samples

• Assisting in the coordination of all divisional administration processes for Regulation, Compliance and AFC, including the management of space and moves, local communication updates, health and safety, logistical requests, Administration team recruitment and ad hoc project work
• Acting as Deputy DA, covering Regulation, Compliance & AFC
• Liaising closely with the Administration Manager and the United Kingdom and AFC Chief Operating Office (COO), to ensure the smooth running of business administration across departments
• Conducting proactive diary management, ensuring individuals are supplied with the appropriate documentation when attending meetings
• Organising meetings, video and audio conference calls across a variety of time zones, co-ordinating diaries and booking meeting rooms amongst other responsibilities
• Preparing PowerPoint and Excel presentations
• Drafting standard letters/correspondence
• Filing in line with departmental key operating procedures
• Accurately typing and copying
• Taking message’s, whilst being aware of the key business partners for each team member and being in a position to direct callers/take detailed messages, escalating to manager where required
• Distributing copied documents to other departments
• Ensuring the archive is kept up to date
• Escalating urgent issues to senior management
• Obtaining pre-approval for any planned business travel through the COO Team
• Organising travel arrangements including airline tickets, taxis, hotels, visas and itineraries for Managers and team members on occasion in line with Department processes
• Providing travel packs to travellers advising of travel/expense processes and rules
• Conducting minute taking and chasing action points where required
• Processing invoices as part of the wider PA Team
• Ordering all equipment and office supplies for Managers and teams
• Liaising with helpdesk services for example Information Technology (IT), voice support, Corporate Services, property and the Security Pass Office on behalf of Managers as needs arise
• Taking on ad-hoc projects for the COO Team and the PA Team Manager

Personal Assistant to CTO & Technology Team Resume Examples & Samples

• Ensuring management are prepared for meetings
• Liaising with HR, finance, systems, desktop support and VFX departments
• Discreetly dealing with confidential and sensitive information in an appropriate manner
• Previous experience within a support/administrative role
• Proficiency with MS Office; including Word, Excel and Powerpoint
• Previous experience in a personal assistant role
• An interest in progressing towards a career in visual effects
• An interest in technology

Personal Assistant to CFO & VP Resume Examples & Samples

• Solely responsible for the schedules of VP & CFO, maximising the use of executives' time and exercising discretion at all times
• Mailbox management for both executives, action/delegation as required, following up on requests and providing supplementary information
• Ensure executives are appropriately prepared with all relevant information before meetings: booking meeting rooms, sourcing reports and briefings, proactively considering likely agenda topics of future meetings etc
• Attend key meetings, prepare agendas, take minutes, circulate action lists, identify follow-up actions and owners
• Arranging travel and all logistical arrangements to include visa's
• Authorisation of approvals for travel, expenses and contractor timesheet on behalf of executives, ensuring compliance with policy and budget
• Team support to product/marketing and finance including raising PO's, PRF's, induction of new starters (booking meetings as per the internal Induction schedule) and ad hoc requests
• Initiating and building upon strong internal and external relationships
• Encouraging collaboration and teamwork within Pan-Euro & Asia executive assistant community
• Understand customer specific requirements
• Indirect customers have specific needs you must understand these and help them nurture new business
• Proactively reviews personal workload to ensure that duties which impact a customer's experience are prioritised - discusses issues with manager and agrees how to resolve
• Drives action to improve the way they work and the outcomes they deliver, working with their manager and colleagues to resolve issues/make change - always retaining responsibility for seeing tasks through to resolution
• Demonstrates initiative by taking on tasks/activities that benefit the customer, business or team, without prompting

Personal Assistant, Risk Resume Examples & Samples

• Proactive planning and management of all GM diaries to enable delivery on strategic objectives and business goals
• Co-ordination of meetings and calendar management with relevant stakeholders
• Represent the GMs and the business in a professional manner to internal and external clients
• Previous experience in a Personal Assistant role
• Highly competent in Lotus Notes / Outlook
• Exposure to diverse roles within complex environments
• Experience of NAB systems (Promaster, SAP, PAC, travel booking etc) and/or quick to learn systems
• Our Business Capabilities

Team Personal Assistant Regional Management Resume Examples & Samples

• Providing extensive diary management, including travel bookings, co-ordinating and setting up meetings, Boards, Committees and telephone / video conferences
• Collating the appropriate documents and / or briefings for meetings, Boards and Committees, ensuring that the presentations for each day’s schedule are supplied well in advance
• Liaising with numerous business and infrastructure divisions, including Senior Management
• Assisting the other Regional Management MDs and Personal Assistants (PA) when needed
• Monitoring of the e-mail inbox and capturing files that come through
• Maintaining and tracking pending requests or actions and checking that outstanding activities are being addressed in a timely manner
• Organising travel itineraries and packs, liaising with local offices where appropriate
• Processing and reconciling expense claims
• Organising ad-hoc conferences and events
• Using Deutsche Bank office systems including HR Online, P2P, on-line travel booking, concur as appropriate
• Providing telephone coverage for the MDs, PAs and team when they are away from their desks or unavailable

French Speaking Personal Assistant Resume Examples & Samples

• Full diary management and organisation of both internal & external meeting
• Organization of international travel and preparation and management of all expenses
• Preparing reports, presentationsand other ad hoc projects for meeting
• Liaising with the international French speaking office on a regular basis
• Taking minutes
• Managing relationships with other areas of the business
• Fluent in French
• Excellent organisation skills
• Strong written and verbal communication skills
• High proficiency level with Microsoft Office: Outlook, Word, Excel

Personal Assistant to CFO & CDD Resume Examples & Samples

• Diary management and meeting preparation
• Manage expense claims currency reconciliation
• Provide support and cover as required by the CEO's EA
• Mail merge and database management
• A-level graduate or degree holder
• Extensive Microsoft, Word, Excel, PowerPoint and Outlook
• Fluent English and Cantonese
• Able to work in tight deadlines
• High level planning prioritisation
• Managing diaries and schedules for the Director and their senior -level direct reports: the Director of Customer Insight, the Director of Customer Intelligence and the Head of Ad Insight. This includes co-ordination of all meetings, plus all travel, accommodation and hospitality arrangements that may be required
• Performing all financial functions for the team, this includes processing payment sheets for all freelance staff within the team, recording and coding of all invoices, plus completion and coding of all the Director’s expenses together with keeping a log of the entire team’s expenses. Training on the relevant financial systems (ECS & Concur) will be provided if required
• Providing general administration services; this includes updating holiday and sickness records for the team, ordering stationery supplies, facilitating all new starter inductions and the related procedures, plus completing any necessary leaver procedures
• Co-ordinating and organising internal & external events/special activities
• Liaising with other Senior PAs both internally and externally. Excellent communication skills are key to this role
• An excellent knowledge and skills in MS Office are a must as the successful candidate will be producing a wide range of documents and presentations using Excel, Outlook, PowerPoint & Word
• MS Office user and knowledge of shared calendars, Power Point, Excel & Word
• Organisation and time management skills
• Highly-motivated individual with strong interpersonal skills
• Real can do attitude for a variety of tasks
• Must be a team player committed to working in a quality environment and willing to perform any other non-specific job related duties as requested
• Managing busy diaries and business schedules, using judgment on which activity/meeting to take priority and ensure the diary is maintained smoothly and effectively, to maximize senior management members' time
• To represent senior management members to coordinate business activities and liaise with the Head Office and other Branches
• Dealing with internal and external meeting requests, to co-ordinate and service meetings, conference calls, taking minutes in Chinese and English as directed
• Processing monthly expenses, meeting expense policy, updating relevant database if necessary
• Managing all domestic and international travel itineraries for senior management team members, including booking flight tickets and hotels, taxis etc
• Providing ad hoc admin support for example ordering stationary and business cards
• Maintaining Senior management team members electronic and manual files
• Preparing documents, letters, reports and presentations when required
• Checking senior management members Lotus Notes inbox, particularly when SMM are out of the office in order to process urgent emails, taking action where appropriate, delegating and tracking actions and proactively following up
• To cover for other PAs as and when required
• To provide support on the OA System and to ensure all registered documents are dealt in a timely manner in order to meet deadlines
• To perform translation or interpretation as requested
• To service Head Office delegations or guests as and when required
• Ad hoc project work
• To undertake any other related duties as assigned

Personal Assistant, NAB Retail Resume Examples & Samples

• Providing expedient and professional administrative assistance
• Maintaining, planning, and managing calendars and appointments including travel arrangements
• Managing all GM & HO correspondence and proactively managing emails
• Preparing and disseminating all documentation required for meetings
• Developing a working knowledge of the activities of the state and retail leader team/s
• Organising team functions, preparing for meetings and planning travel
• Effectively managing expenses and processing invoices
• Collaborating with internal areas of the business to support administration and on-boarding activities
• Ensure assigned tasks / projects are completed within agreed time frames and outputs are of a high quality
• Most importantly, will be the expectation to manage senior and executive stakeholder relationships across the enterprise with a highest level of service

Administrative / Personal Assistant Resume Examples & Samples

• Heavy calendar management and email correspondence
• Heavy phone traffic , responding to questions, and directing callers to appropriate parties when necessary
• Provide logistical support, arranging on and off site meetings
• Coordinate travel , including flights, events, hotels, and car services
• Maintain company website and social media accounts to increase brand awareness and drive promotion
• Work closely with various stakeholders including personal stylist to ensure all personal items are delivered to location in a timely manner
• Assist with ad hoc administrative tasks and projects as needed

Personal Assistant to CEO Resume Examples & Samples

• Native or extremely fluent in Mandarin, fluent in English
• Financial background
• Event management experience
• Excellent communication and interpersonal skill
• At least 5-6 years Office Support experience
• Act as CEO's PA, 1:1 support
• Occasionally assist with CEO's family
• Assist in business projects/event
• Perform ad hoc duties assigned by CEO
• 24 hours stand by, need to organise weekend party/event
• Handle intensive travelling, scheduling
• Responsive to email correspondence

Personal Assistant to Head of Financial Planning Resume Examples & Samples

• Previous experience as a Personal Assistant
• A proactive, flexible and adaptable approach to work
• Demonstrated analytical and critical thinking ability
• Developed interpersonal, communication, and negotiation skills
• High level diary & email management
• Minute taking
• Anticipate and prepare information/documents to facilitate meetings and events
• Travel coordination: flights, accommodation and meeting arrangements
• Collate and process expenses
• Raise bills, timesheets and invoices when required
• Event Coordination for key events e.g Deloitte Fast 50
• Proficiency in Word, Excel, PowerPoint and Outlook
• Ability to effectively and efficiently manage workloads and prioritise tasks
• Discretion and personal sensitivity in all aspects of the role
• Exceptional engagement and interpersonal skills with the ability to foster trusted relationships
• A commitment to the delivery of high quality work
• Ability to keep calm under pressure

Personal Assistant / Event Coordinator Resume Examples & Samples

• Demonstrated PA experience (3 years plus) and / or event management co-ordination
• AMP software programs including; Eureka, ICMS, MIBI, iCharge, RMS, TIM (Tivoli Identity manager)
• Microsoft Applications including Word, Excel, PowerPoint and Outlook
• Salesforce & Swift Digital

Personal Assistant for Executive Management Resume Examples & Samples

• Calendar management, meeting planning and support
• Travel planning and bookings
• Handling of orders and invoices, and filing of documentation
• Handling inquiries
• Occasional preparation of reports for Executive management
• Background in administration, documentation or finance
• Experience from a similar position in an international company
• Have a service-minded attitude and an open mind
• Have a robust and positive personality, and the ability to interact with colleagues at all levels
• Are approachable and a natural "trust-builder"

Personal Assistant to the General Manager Resume Examples & Samples

• Administer the day-to-day operation of the Executive Office
• Prioritize all telephone calls, in-person visitors and schedule appointments
• Complete and circulate meeting minutes as required
• Previous hotel experience preferred
• Make sure all supplies are fully stocked in the office; reorder when necessary
• Communication and coaching with all department coordinators to ensure all Hotel SOPs are followed and implemented
• Order office beverages on a weekly basis or when needed; keep the refrigerator stocked and cleaned
• Take minutes of internal meetings under the direction of the General Manager
• Greet every person that walks in through the door and notify the appropriate employee of their arrival
• Offer each guest beverages and take guests’ jackets if needed (hang up), luggage (put all off to the side)
• Assist all other administrative staff with overflow of work
• Answer main office phone and transfer calls
• Sort and organize property mail and send out on a weekly basis
• Update and maintain all Hotel directories
• Take initiative in General Manager’s absence
• Pick up newspapers in lobby and distribute to the owner everyday
• Maintain and post both conference room schedules
• Maintain and distribute CapEx when needed
• Represent Hotel in respectful manner and maintain a close relationship with vendors
• Provide backup support if asked
• Always maintain a proactive attitude
• Eager to learn and take on new and exciting responsibilities
• Maintain office security by distributing office access card, elevator keys and storing file cabinet keys in a safe place
• Respond and manage Hotel and Corporate web comments that are directed to the Hotel
• Offer assistance to senior level staff – including but not limited to: expense reports, making reservations and assisting in travel
• Responsible for regular maintenance of copiers and office infrastructure systems with support of vendors and building management (i.e. air conditioning, heating. etc.)
• Always maintain a high level of professionalism on the phone
• Direct each call to the appropriate person
• Always offer to take a detailed message if unaware of who to connect that person with
• Always ask for more information if you do not recognize the name being asked for (use Google Contacts)
• Route calls elsewhere as needed – including all MHG properties
• Do phone surveys/inquiries as needed
• Perform to earn General Managers full confidence
• Assure discreet handling of all business matters
• 4 year college degree is recommended
• Strong proficiency in Microsoft Office: MS Word, Excel and PowerPoint, and possess excellent word processing skills
• Flexible team player willing to learn new tasks and help where needed
• Ability to handle multiple, competing priorities in an effective manner

Administrator / Personal Assistant Resume Examples & Samples

• Provide administrative and operational support to the Services and Product Manager
• Assisting in the development, implementation, and operational management of product propositions
• Presenting products to both internal and external stakeholders
• Supporting the management of insurer facilities for internal colleagues
• Compiling reports and other management information and conducting analysis of the information gathered
• Organising and running stakeholder surveys and compiling and presenting results
• Co-ordinating, arranging, attending and minuting insurer meetings
• Handling and resolving queries from key internal stakeholders
• Maintaining service trackers
• Monitoring targets and ensuring KPIs in contracts are being met
• Participate in the administration of projects within the business area as required
• Assist with other ad-hoc tasks and initiatives as required
• 1 years relevant administration experience ideally in financial services

Personal Assistant to SVP Marketing Resume Examples & Samples

• Complex extensive diary management including constantly re-organising and reprioritising meetings. Ensure SVP has all relevant background administration for these meetings
• Ensure the smooth running of the SVP’s office on a day to day basis. Includes proactive management of inbox making sure correspondence is reviewed, recorded and responded to on behalf of SVP
• Proactively build and develop internal and external networks of contacts and build knowledge of key business matters in order to effectively identify and screen priorities. Also maintaining an up to date contact database
• Organises all International and European business trips, planning itineraries, arranging meetings abroad and making relevant travel and accommodation bookings
• Financials - produce, update and maintain monthly reports including the raising of purchase orders, invoices & expense reports
• Assisting with special projects e.g. organisation of conferences and away days
• Organising and co-ordinating internal and external meetings (includes ordering refreshments, liaising with tech support to ensure AV equipment is running correctly, setting up conference calls)
• Following up actions to meetings including typing up minutes and distributing to relevant parties and ensuring that actions are completed
• Extensive liaison with Burbank and International offices
• Ad-hoc administration duties including all business and personal expenses, letter writing, filing, production of formal and informal documents, including agendas, correspondence and PowerPoint presentations
• Proven experience as a Personal Assistant to a Senior Executive ideally within an International environment
• Able to demonstrate strong interpersonal and communication skills both written and verbal
• Resilient, tenacious and flexible
• Willingness to use initiative to add value to the organisation
• Trustworthy and able to handle confidential/private issues with the utmost discretion
• Ability to think ahead and anticipate needs of function and remain calm under pressure
• Outstanding ability to multi-task and constantly prioritise with an often conflicting workload
• Capable of establishing and maintaining strong working relationships at all levels and providing a professional, accurate and timely service at all times
• Proven high degree of accuracy and attention to detail at all times, even with the most routine tasks
• Word, Excel and PowerPoint

Personal Assistant to Head of Retail Sales Resume Examples & Samples

• Substantial administrative/ secretarial experience at a senior Personal Assistant or senior Team Assistant level with a proactive approach to the role
• Demonstrated advanced Microsoft Office skills particularly Outlook, Word, PowerPoint and Excel
• Excellent planning, organisation and problem solving skills
• Ability to perform in a demanding and high pressure environment with an ability to work with changing priorities
• Ability to deal with sensitive and confidential issues at senior management level
• Assist the General Manager in recruitment process of expatriates and coordinate the application of related work visas and permits. Responsible for maintenance of expatriate associates personal files including contract, leave and travel administration to ensure they are kept updated and in strict confidence
• Compile and submit management reports in a timely manner
• Attend and record minutes of meetings (ie. OMM and Excom meetings); oversee the accurate translation of OMM minutes for Party A
• Monitor administration standards to ensure adherence with corporate guidelines
• Responsible for the effective translation and prompt circulation of government documents to ensure stipulations are complied
• Supervise the day-to-day functions of Secretary; review performance standards of departmental secretaries and recommend or develop/conduct appropriate training/counselling sessions
• Co-ordinate special reservation requests made through the Executive Office
• Minimum 5 years relevant experience (preferably in a medium to large size hotel); 3 of which must be in a similar capacity
• Good understanding of hotel operations, practices and procedures
• Proficient with MS Word, Excel, PowerPoint and Outlook and office equipment
• Strong communication and human-relation skills
• Degree in Business Administration or equivalent preferred but not required. Additional relevant work experience may substitute for degree
• Certification: Certification in Secretarial/Administration skills
• Responsible for maintenance of personal files including contract, leave & travel administration - to ensure they are kept updated and in strict confidence
• Attend and record minutes of meetings i.e. executive committee (EXCOM) meetings
• Supervise the day-to-day functions and review performance standards of departmental secretaries and recommend or develop/conduct appropriate training and counselling sessions
• Attend and record minutes of meetings
• Relevant experience (preferably in a medium to large size hotel)
• Good command of German and English both verbally and written
• Degree in Business Administration or equivalent preferred but not required
• Additional relevant work experience may substitute for degree
• Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
• Provide secretarial support to the General Manager
• Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
• Handling and maintaining social media data base as support the PR activities
• Having a strong role in building and maintaining the company culture
• Receive and distribute mail
• Ensure outgoing mail is dispatched in a timely manner
• Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
• Maintain adequate supplies of office stationary
• Identify and build internal and external relationships
• Carry out all filing
• Comply with all key security mandates
• Report any maintenance issues or hazards
• Maintain own work area in a clean, tidy and good manner
• Report defective materials and equipment
• Assist with special projects related to the Executive Office
• Perform other tasks as assigned by management
• Strong organization skills, multi-task oriented and good time management
• Prepare official correspondence on behalf of the managements to both internal and external communications verbally and in writing
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
• Bachelor’s degree preferably with a background in Marketing, PR or Advertising
• Must be fluent in Mandarin as well as English, both spoken and written
• Ability to travel where needed
• Assist with the planning and scheduling of meetings
• Booking meeting rooms and catering arrangements
• Coordinating travel arrangements including booking travel tickets and settlement of related expenses
• Composing, typing and proofing materials
• Establishing priorities and meeting deadlines
• Preparing and distributing minutes of meetings
• Perform administration assignments of a confidential nature
• Provide PA assistance to 2/3 executives; across multiple locations
• Maintenance and ordering of office supplies and other administrative duties
• Has a high school/ second level education and demonstrable experience in similar secretarial/admin assistant roles
• Must have excellent interpersonal skills, written and oral communication skills in order to handle sensitive and confidential issues
• Has poise, tact and diplomacy
• Must be able to interact and communicate with all levels of the organization, mindful of the culture and diversity of the audience
• Has strong clerical and keyboard skills with particular focus on accuracy and attention to detail
• Must be familiar with and be able to use personal computers, data storing, Excel and other Microsoft Office Suite products (Word, Excel, Visio, Power Point)
• Has flexibility with working hours to meet Business needs
• Has excellent planning and organisation skills
• Within guidelines, makes independent decisions regarding planning, organising, and scheduling work

Personal Assistant to Head of Equities Technology Resume Examples & Samples

• Proven experience as Personal Assistant for Director Level or equivalent, ideally gained within a financial services, sales environment
• Ability to work independently, effectively and efficiently, being self-motivated and pro-active
• Excellent organisation skills and the ability to manage multiple tasks simultaneously
• Ability to communicate effectively and professionally with people of all levels and to understand and communicate complex messages both to and from those supporting
• Ability to demonstrate initiative and prioritise work appropriately
• Ability to quickly pick up knowledge of the business and use this knowledge to make judgements on key issues
• Assertive and confident
• Pleasant, professional manner
• Good team skills are essential, as the PA/team assistant will need to work closely with other PAs across the organisation
• Diplomacy and discretion when dealing with colleagues and contacts
• Proven experience of producing presentations to a high standard utilising advanced PowerPoint skills
• Strong software skills will be required, particularly in Word, PowerPoint, Excel, Outlook and SharePoint
• Some flexibility in hours may be required

Personal Assistant / Project Administration Resume Examples & Samples

• An overall administrative and personal support to the Vice President Business Unit (Communication & Infrastructure) and to other BU management team members proactively addressing potential issues in order to ensure an efficient functioning senior management office
• Organizing team activities (tracking of work streams / high level progress tracking of projects) as well as controlling team costs (external employees cost, planning/forecasting team spent and tracking with forecasts)
• Manage and maintain VP’s agenda (e-mail, calendar). Make business travel arrangements. Plan and coordinate events and meetings on and offsite, including preparation of meeting materials
• Provide proactive executive level support to minimize VP time spent on administrative issues
• Ensure proper and timely follow-up on various action plans (track actions and communication status)
• Provide meeting support. Setting up conference calls. Prepare agendas, handle logistics, take action notes where required and distribute meeting minutes and presentations
• Seek ways to ensure effective information management including review of material, prioritization, filing and retrieval
• Develop and maintain positive working relationships with staff and internal departments to effectively coordinate activities and collaborate on special projects
• Maintain/update regularly administrative supports such as organization charts, distribution lists, key meetings, data bases, etc
• Process expenses reports (for the VP travels), whereabouts reports, invoices and suppliers. Assist on approvals procedures, including for resource requests
• Ensure the follow-up of the project and have a global overview of the project
• Coordination of project managers
• Ensure that Project manager meet the deadline and chase them if necessary
• Mentoring expenses, etc
• Several years experience in a similar administrative role from a fast-paced multinational business environment
• Some experience in Project Administration/Coordination having assisted project managers on one or more projects in a commercial environment will be strongly preferred
• Strong oral and written communication skills in English (other languages like French a plus)
• Very customer-centric
• Ability to work independently and remotely from manager in international environment
• Pro-active and able to anticipate issues
• Sound organizational skills
• Strong accuracy and attention to detail
• Assertive and able to easily interact with people at all levels
• Able to manage administration efficiency within multiple priorities and a fast paced environment
• High degree of tact, diplomacy and confidentiality
• Computer literate: MS office
• Manage demanding diaries, ensuring efficient scheduling of meetings
• Developing strong internal and external client relationships
• Formatting reports, proposals, business plans, presentations and general correspondence
• Organising travel and accommodation arrangements
• Monthly expense claims for Partners
• Ad-hoc project support work as required by the team
• Strong organisational skills, and regularly acting on your own initiative
• Ability to exercise confidentiality, discretion and personal sensitivity in all aspects of the role
• Proven ability to build network of strong working relationships both internally and externally
• Ensure that the day to day administrative needs of the department are fulfilled
• Perform the duties within the framework defined by the norms of the company and within the Hotel’s internal regulations
• Keep confidential information CONFIDENTIAL
• Responsible for rendering secretarial and clerical services for the General Manager as required
• To prepare respective schedules and reports that will be internally
• Distributed or submitted to AccorHotels Head Office laid down by the General Manager
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager, etc
• To prepare correspondence such as fax, letter, memo, complimentary voucher, etc as assigned with a coding system for tracking
• To open and dispatch mail that relates to the department
• To maintain office supplies stock
• To keep herself acquainted with the General Manager’s activities in order to assist in discerning priorities
• To arrange appointments for the General Manager, reminds him of appointments and meetings
• To handle incoming/ outgoing telephone calls and faxes
• To handle all contact listings such as owner contacts, AccorHotels contacts, Hotel contacts and other supplier companies and etc
• To file and maintain the personal files of executives kept in the Executive Office as well as to file respective documents based on the coding system
• Coordinates with the GM.s driver on all matters pertaining to the transportation and appointments of the GM
• To perform special duties as required by the General Manager
• To create self appearance both on the telephone and in person with an excellent image of the hotel

Personal Assistant for the Elements & Moulds Team-maternity Cover Resume Examples & Samples

• Drive the E&M communication strategy which involves assisting in preparing the monthly newsletter, looking into communication feedback and keeping Engineering & Quality (E&Q) informed
• Ensure that relevant issues from overall E&M leadership team meetings are communicated to the organisation
• Provide strategy deployment and programme management support as well as support the global HR agenda
• Participate in E&M Visual Factory, capturing learnings and following up on corrective actions
• Be an active part of the PA team in E&M with a coordinating role - and link in with Executive Assistant in E&Q on a regular basis
• You probably hold a BA in English
• You have 3-5 years of experience as a Personal Assistant, working in a leadership team
• You have experience working in a Personal Assistant team
• You have Microsoft Office and SharePoint experience
• You speak and write English effortlessly

Personal Assistant to Downstream CEO Resume Examples & Samples

• Extensive diary management for CEO Downstream, Head of Executive office and Executive Assistant. Plan, organise and prioritise meetings on a daily basis to meet deadlines in a fast-paced environment with multiple priorities. Monitoring the email inbox of the CEO Downstream, identifying meeting requests and action accordingly
• Coordinate complex travel itineraries for the Chief Executive, Head of Executive Office and Executive Assistant by arranging global travel, compiling itineraries and agendas, anticipating visa requirements and applications (where applicable) and liaising closely with other BP offices. Pro-actively developing a “Plan B” where required
• Managing all logistics for key meetings, workshops and events
• Coordinate pre-read and support material for all meetings of the CEO Downstream
• Manage all internal and external correspondence as required for the Downstream office
• Handle all expenses and respective reporting
• Managing and coding invoices
• Managing distribution lists for the Downstream executive office
• All other administrative and other duties (i.e. incoming and outgoing mails, courier, etc.) as required to support the Office of CEO Downstream
• PA must be prepared to liaise and work together seamlessly with the full executive support team including PA to Downstream Executive Office, Executive Assistant and Head of Executive Office to ensure the needs of the CEO Downstream are met
• Other ad hoc activities as required in the role
• Higher education preferred and/or equivalent professional experience, with strong track record
• Fluent written and oral English
• Independent, dynamic, self-motivated and very detail oriented with a high degree of accuracy
• High level of integrity when handling sensitive and confidential information
• Good computer proficiency especially in Microsoft Office applications
• Good interpersonal skills and ability to communicate effectively at multiple levels in the organisation
• Need to be highly organised, systematic in working and being able to cope with ambiguity
• Enjoys thriving in a time pressured environment with a sense of urgency and confidence to act quickly and ability to work flexibly as role demands
• A track record in balancing complex schedules, meeting logistics and priorities
• Differentiating between business critical priorities and other priorities in the management of the diary
• Opens incoming mail, dates stamps, distributes accordingly
• Sends outgoing mail both interoffice and outside of the hotel
• Routes mail, faxes and other printed matter
• Prepares and types correspondence and fairly complex numerical/financial reports as instructed
• Prepares correspondence on behalf of the management
• Duplicates, copies and distributes and mails materials for the office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Uses the property’s email system and maintains their email box, as is policy
• Appropriate business use of telephone and voice mail system
• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
• Scrutinizes daily VIP guests
• Schedules meetings and records meeting minutes
• Must be Female
• Two year similar experience
• Driving license and Car
• Own accommodation and on husband or family sponsorship
• Ability to read listen and communicate effectively in English and in writing, using correct grammar, spelling and sentence structure
• Ability to sit for extended periods of time and continuously performs the essential job functions
• Ability to type 60 wpm
• Ability to effectively transcribe information from handwritten memos and recordings

Personal Assistant to Country General Manager Resume Examples & Samples

• Have experience on a similar position (considered as asset)
• Have excellent organizational and communication skills written and oral
• Are well-organized, detail oriented, creative and enthusiastic
• Have “Can Do” attitude
• Are able to create excellent inter-personal relations
• Are fluent in English written and oral
• Have an experience in writing letters and preparing presentations
• Have solid computer skills (Microsoft Word, PowerPoint and Excel)
• Have analytical and good researching skills
• Providing full range of administrative and organizational support
• Manage reports, correspondence, translations, different internal projects and other tasks that facilitate the GM’s ability to effectively lead the company
• Preparation of documents and materials necessary for the General Manager
• Manage GM’s appointments and travel arrangements
• Monitor and handle reviews/complaints in social medias
• Complete other duties as assigned by management
• Fluent English is a must
• Experience in the role of Personal Assistant and work with expatsnot less than 2 years similar role
• Hard-working, responsible, multitasking, flexible

Personal Assistant to Country Manager Resume Examples & Samples

• Self-starter, well-organized, extremely detail-oriented, and assertive team player willing to take ownership of responsibilities, and possesss a high level of positive energy and drive
• Excellent time management, organizational, coordination, and communication skills (verbal and written)
• Able to effectively communicate while employing diplomacy with high level executives within the organization on a global scale
• Capable of handling multiple projects simultaneously with little supervision
• Able to manage multiple priorities and set appropriate trace systems to track projects and work
• Able to complete assignments on time, or advises in advance of any delays
• Able to effectively deal with employees and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information
• Able to access and accurately input information using computer word-processing, database and/or spreadsheet programs, specifically the Microsoft Office Suite
• Must be able to type 60 wpm
• Due to the confidential nature of the Country Manager function, absolute discretion must be exercised with all documents and information
• Able to occasionally work overtime when the department is faced with critical deadlines
• Minimum two (2) years of clerical/administrative experience required
• Post-secondary degree/diploma
• Significant experience in discipline
• High proficiency with MS Word, Excel, PowerPoint and Outlook preferred
• Familiarity with MS Visio and Access
• Diary management as required by members of the practice
• Arranging travel, ensuring that Visa’s, itineraries, accommodation and transfers are ready for travel as early as possible
• Processing and monitoring expense requests
• Scheduling meetings (both internal & client related) including arranging meeting rooms, catering and I.T equipment
• Preparation of reports and presentations as required by the team
• Assisting with event management, both internal & external
• Previous experience of providing administrative support to medium sized team
• Advanced use of Microsoft Office products (including Word, Excel and Powerpoint) is essential
• Strong mathematics and written English are essential for the production of client documents

Personal Assistant to CEO & Finance Director Resume Examples & Samples

• Demonstrable experience of working with senior management within a fast moving business environment
• Excellent secretarial skills, including fast, accurate minute taking and typing and excellent IT skills including Word, Excel and PowerPoint. Familiarity of SAP an advantage
• Effective communication, interpersonal and organisational skills
• Experience of managing a complex and changing diary with attention to detail and the ability to work speedily and accurately
• An appreciation of the BBC’s international news services and a good knowledge of the way in which the BBC and the World Service Group is organised

Personal Assistant to Executive VP Resume Examples & Samples

• Degree level educated or equivalent
• Additional language is beneficial but by no means essential
• Experience undertaking a similar role
• Experience of working in a fast-moving environment with competing deadlines and priorities
• Knowledge of and passion for the creative and luxury industries
• Culturally sensitive
• Extensive diary and outlook calendar management; arrange travel, accommodation and any other bookings
• Provide a highly confidential service with a degree of diplomacy
• Undertake all administrative activities as required – e.g. telephone calls, prepare expenses, maintain contact lists, filing, photocopying and scanning documents
• Demonstrable communication skills both verbal and written
• Arrangement of meetings on and off site, including arranging any hospitality
• Minute taking in meetings and communicating notes and actions
• Advanced use of Word, Excel, and PowerPoint
• PA experience, preferably supporting multiple directors/heads of/VPs, within a large, blue chip organisation
• Strong verbal and written communication skills

Im-personal Assistant to Head of Institutional Business Resume Examples & Samples

• Proactive diary management
• Manage expense claims/diaries
• Updating Salesforce CRM System
• Development and/or updating of PowerPoint presentation material
• Sort and prioritise daily correspondence, handling personally as and when appropriate
• Maintenance of filing system for documents, general correspondence, reports and presentation papers and archiving records
• Booking meeting rooms, restaurants, couriers and taxis
• Provide cover for other PAs/TAs as and when required and in accordance with the buddy system
• Sort through and prioritise mail, take responsibility for the post
• General assistance for the team as required
• Ordering of office supplies for the team
• Any other duty as required by the line manager commensurate with the role

Personal Assistant to China CEO Resume Examples & Samples

• Undertake full spectrum of secretarial and administrative duties to China CEO
• Perform general administrative duties including call screening and mail processing, travel arrangements, expense reports and file system development and maintenance
• Take initiative to assist CEO in co-ordination of all departmental responsibilities
• Be responsible for CIRC online reporting system
• Work proactively and independently to work with regional and branches
• Bachelor degree or above
• At least 5 years executive assistance experience in Financial Institution is a plus
• Fluency (Written and oral) in Chinese and English
• Good communication and interpersonal skills for external and internal contacts
• Excellent computer skill in Microsoft Office, including Word, Excel and PowerPoint
• Excellent planning, organizational and time management skills
• Mature, independent, initiative, responsible, hard-work and flexible
• Multinational company experience is preferred

Personal Assistant for Sourcing Resume Examples & Samples

• Extensive Diary Management – daily management of scheduling & rescheduling appointments, communicating to attendees, scheduling back to back appointments, ensuring appointments are met and correct facilities have been booked
• Extensive travel bookings – Flight, hotel, car and rail
• Completing expenses reports and checking expenses before being sent for approval and maintaining the upkeep of the forecasted travel budgets
• Maintaining a filing system
• Maintaining an updated contact list
• Organising events on the request of the VP
• Producing general correspondence including vendor letters of invitation
• Applying for VISAs for travel and at the request of the VP
• Communicating with vendors as and when requested
• Low level IT support and provide liaison with IT department such as conference call set up, VC set up and room bookings as required
• Completing expenses reports and checking expenses before being sent for approv
• Maintain confidentiality and discretion at all times
• Main point of contact for VP & Director offices including Reception, Facilities and Service Desk queries
• Help with adhoc projects
• Internal liaison with PAs in Supply Chain and other departments
• General office administration, upkeep of office equipment and maintaining office supplies
• Maintaining a tidy and organised workspace
• Calendar and inbox management of the VP, team meeting and events planning
• Organising all administrative and logistical needs, e.g. for conferences and leadership meetings
• Creating travel planning arrangements including travel expenses
• Preparing and supporting the preparation of presentations, creating overviews of stakeholders, contacts and BU calendars
• Raising purchase orders, acting as the go-to person for the team and being the driver of shared folders, Sharepoint and distribution lists
• Office management and facility coordination for the office in Paris
• Have previous PA experience from supporting a senior stakeholder in a complex matrix organisation and a proven track record of +3 years supporting on a VP/General Manager level, preferably in an international environment
• Hold proven administrative and organisational skills, including strong MS Office skills (Outlook, Excel and PowerPoint), experience with SAP is a major plus
• Are acknowledged for your detail-orientation and meticulous mindset, your end-to-end thinking, your ability to adapt to different situations in a dynamic environment. You are convinced that nothing is impossible!
• You are passionate about people and confident in building relationships and reaching out to stakeholders across cultures both internally and externally
• You must have high integrity and respect confidentiality
• As the VP does not speak French, you speak and write English and French effortlessly
• Ability to work well in a team and build good relationships
• Undertake all administrative activities as required - telephone calls, prepare expenses, maintain contact lists, filing, photocopying and scanning documents
• Focus on delivering added-value by taking full ownership of the work you are responsible for
• Meet and manage visitors to ensure best impression and positive image presented
• Organising team away days/events throughout the year
• Organising couriers, booking taxi’s and making restaurant reservations
• Processing travel expenses, making payments or ordering stationary through the Ariba system
• Dealing with and resolving any IT issues including Ordering hardware, software, mobile phones and Blackberries on the IT Service Desk
• Photocopying, scanning, emailing and distributing documentation
• HR support: maintain org charts; keep the people portal up to date; keep an overview of absence and holidays, distribution list management
• Maintaining the smooth running of the department
• Oversee new office layouts, office moves, ordering IT equipment and office furniture
• Adhoc requests
• Possess excellent organisational skills and multi-tasker
• Be committed to providing high levels of service to both internal and external contacts
• Respect confidentiality at all times
• Be self-motivated and demonstrate a pro-active attitude to their work
• Work effectively independently and as part of a team
• Possess excellent time-management skills and the ability to prioritise
• Be an assertive and confident communicator
• Prior experience working as a Personal/Team Assistant in a fast paced environment is advantageous
• Demonstrable PA/EA experience
• Solid Microsoft Office skills i.e. Excel, Word and Powerpoint
• Has proven experience in diary management
• Has produced agendas for conference calls and meetings
• Minute taking and accurate production of actions and tasks taken from meetings
• Expenses management and making travel arrangements
• Proven administrative experience, attention to detail, accuracy
• Excellent interpersonal, literacy and numeracy skills
• Ability to build relationships at all levels
• Fast and accurate typing speeds
• Self-motivated and able to maintain confidentiality

Personal Assistant / Administrator Resume Examples & Samples

• Manage the Head of Global Supply Chain Management diary, ensuring that diary appointments are noted, meetings scheduled, teleconferences arranged and meeting rooms/catering arranged as appropriate
• Booking and managing travel arrangements and coordinate logistics arrangement to ensure smooth transit while travelling
• Timely preparing expense reports and following up with approvals and payments for the team
• Organizing and taking minutes of meetings as requested. Chasing minute actions to be closed
• Organizing and managing events as required like global meetings, off site meeting etc
• Ensuring the phone is attended to when Head, Global Supply Chain Management in not in office, take messages and communicate appropriately
• Provide support and assist team members on special projects
• Provide secretarial support in order to administer and distribute correspondence and enquiries
• Prepare reports, presentations and other documentation. Liaise with the team to ensure that all contributions are submitted in a timely manner
• Typing letters, Reports and PowerPoint presentations (Word/Excel/ PowerPoint), distributing and collating documents
• Photocopying, Filing, Distribution of post, faxes and memos
• Any other duties as requested by the Head of Global Supply Chain Management
• 5 – 6 years’ experience in a similar Administration role with advanced IT skills in MS Word, Excel and PowerPoint
• Excellent interpersonal skills with a confident telephone manner
• Strong attention to detail is required
• Ability to prioritize tasks and use one’s own initiative
• Adherence to strict confidentiality
• A demonstrated continuous improvement approach

Personal Assistant to Group Brand Director Resume Examples & Samples

• I manage the diary of the Group Brand Director (WL5), organising internal and external meetings/ conferences/ telepresence/functional events helping to prioritise their workload
• I organise regular meetings with members of the Executive Committee and external advisors and therefore have daily interaction with the CEO and CCO’s EAs
• I organise the logistics, travel and hotel requirements of the Group Brand Director in order to facilitate external meetings always seeing the most cost effective and simple arrangements
• I manage my Director’s emails and help to prioritise the numerous incoming requests she receives
• I manage expenses collation and processing of items efficiently and timely
• I support meeting planning by confirming agenda, attendance, collating actions and next steps, producing executive summaries and facilitating the meetings as required
• I support the wider team work during busy periods and/or PA holiday/sickness cover
• I establish and maintain a paperless filing system
• MS Office and Outlook
• Organisational and planning/prioritisation skills
• Communication skills
• Administrative skills
• Extensive PA experience, highly capable of liaising with senior stakeholders
• Knowledge of resource booking systems (such as travel, rooms, venues, etc.)
• Event planning
• Familiarity with PowerPoint and producing presentation documents
• Experience in, or an interest to learn about, Marketing
• Naturally curious and proactive with an ability to balance the day-to-day with longer term planning

Office & Personal Assistant Resume Examples & Samples

• Bachelor’s degree in business administration or other relevant training is desirable
• Highly organized and process oriented
• Fluency in English, French is a plus
• Interest in the video games industry is beneficial but not essential

Personal Assistant to VP Sales & Distribution Resume Examples & Samples

• Proven experience as a Personal Assistant at VP or Director or Senior Manager level
• Discretion and confidentiality
• Good presentation
• Masters Office Windows (PowerPoint, Word and Excel – intermediate level)
• Fluent in English with excellent copywriting
• French would be an asset
• Personable nature
• Organise internal and external meetings, including room and equipment booking and meeting management
• Undertake Outlook diary management, and book travel, for the heads and team
• Schedule and sett up meetings, looking at venues, invitations, agendas, and preparing any documentation and presentations
• Support joiners, movers and leavers processes, to ensure that they can make a timely start and departure
• Organise and maintain paper and electronic filing systems and complete and submit invoices and expenses
• Manage holiday requests and tracking for business leader’s direct reports
• Support the property requirements of Internal Audit, including desk plans, bookings, realignment of desk allocations and managing day to day issues with property within your area

Personal Assistant to COO, Greater China Area Resume Examples & Samples

• Provide the personal assistant service to Area CEO and COO
• Make travel arrangement for Area CEO, COO, e.g. visa, itinerary and etc
• Make the visit arrangement for Area guests
• Plan and organize the customer event and activity
• Set up and coordinate meetings and conferences, e.g. facilitate in meetings and workshops, recording and transcribing minutes, preparing agendas, etc.) for the purpose of conveying and/or gathering information required to perform functions
• Order and check the office stationery
• Apply for / claim expense
• Take lead in negotiating and processing the outsourced contract with the Administration suppliers
• Other duties as assigned by Area CEO and COO*LI-ASIA

Personal Assistant to Group E&P COO Resume Examples & Samples

• In close cooperation with the Group COO be responsible for the effective time management and follow/monitor deadlines of the Group Upstream Management
• Technical support for Group E&Ps EB/BoD reports and proposals (submission, collecting signatures, archive). Handle IPPs and Shareholder resolutions (inform approvers / subsidiaries, collect signatures, archive)
• Responsible for organizing domestic and abroad business trips and submission of expenses claims of the Group COO
• Participate and make constructive proposals to the yearly cost center planning, consist with the cost center owners, inform partner departments
• Monitor the Group COO Management’s purchases; support the smooth approvals in SAP / SRM / Emex / BONITA systems
• Responsible for technical preparation and organization of meetings and workshops. Keep contact with partners and CEOs / Managing Directors / Country chairman and their secretariats of E&P related subsidiaries
• Responsible for the purchase of office supply and entertainment kit; business procurer within Group E&P COO office. Responsible for Group COO secretariat’s administration
• University or College degree
• Min. 5 years working experience, preferably in a multinational environment
• Fluent in English for business purposes
• Very good organizational skills, including time management and multi-tasking Proactivity
• Customer Focus / Host attitude
• Flexibility
• Problem Solving skills

Personal Assistant & Team Assistant Resume Examples & Samples

• Extensive diary management and organising events and travel
• Preparing presentations, Board papers and email management
• Writing and preparing correspondence, communications, reports and executive team minutes
• Collecting and maintaining files, records and project files
• Acting as the professional point of contact for both internal and external stakeholders for the Managers and their departments
• Assisting with stationary orders, timely invoice payments, expenses and other ad-hoc administration

Personal Assistant & Team Administrator Resume Examples & Samples

• Experience working within a busy office environment in a similar role
• Excellent time management and productivity
• Enthusiastic team player who is happy to roll up their sleeves and get on with the job
• Exemplary organisational and administration skills
• Someone with common sense and lots of initiative
• Ability to prioritise and multitask
• A flexible and adaptable approach to work
• Good communicator who is comfortable dealing with people at all levels of the organisation
• Excellent IT skills, proficient in Microsoft Word, Excel, PowerPoint, Adobe Acrobat
• Experience working within a global network
• Tact and discretion, for dealing with confidential information
• Full diary and email management support for the Managing Director and the Global Head of Health
• Assist with the organization and management of the Practice
• Assist with preparation and production of credentials documents and presentations
• Arrange flights and all travel logistics
• Process timesheets and expenses
• Creation of team meeting presentations and agendas
• Take notes and actions from weekly senior management meetings
• Help to organise team away days
• Creating and maintaining ongoing filing systems
• Co-ordinate client mailing lists and other ad hoc mailing lists
• Assist with the administration of recruitment process
• Working with the team of directors on new and ongoing projects
• Adhoc support teams in the planning and logistics of events (travel arrangements, preparing documents, creating itineraries, ordering resources, sourcing information etc)
• Bachelor’s degree / higher education qualification or prior experience in hospitality and administration
• Ability to be self-motivated, organized and demonstrate good team work
• Computer literacy (Microsoft applications)
• Pro-active approach, and the ability to meet deadlines
• Pro-actively managing the time and resources of the Heads of Legal and the team to maximise their ability to deliver their goals effectively
• Ensure preferred style/ known wishes are conveyed and exercise discretion regarding confidentiality
• Extensive diary management – organising the diary to ensure that time is allocated for critical projects and that the Heads of Legal are well prepared for meetings in advance
• Organising travel, planning itineraries, arranging meetings/appointments, often at short notice and with senior executives
• Manage incoming queries both external and internal – ensuring that all priority issues are dealt with immediately and in a professional manner
• Filtering and monitoring of calls and act upon them where necessary
• Collating, organising and editing information, and, where necessary, chasing for the information
• Preparation, proof checking and submission of key documents for CB and Barclays executives
• Collating, recording and producing monthly MI
• Records Management
• Preparation of agendas, presentations and action lists for fortnightly and monthly team meetings
• Processing of expenses and invoices on an online system (SAP/AIP)
• Processing of Purchase Orders via TeamConnect
• Producing and maintaining organisation charts and distribution lists for the team
• Keeping track of the teams holiday and sickness
• Responsible for implementation of New Joiners and Leavers for the team
• Supporting the Heads of Legals’ teams with adhoc requests as and when required
• Working together with the other PAs in the department, covering holidays and sickness and general support
• Diary management, booking appointments, meetings, conference calls/VCs and travel for the Directors and keeping track of the Director’s direct reports’ needs with regard to travel approval, holiday approval and tracking absences. Supprting the Director with preparation for team off sites
• Responsibility for supporting the recruitment process with the assistance of the HR Resourcing team and organising the on-boarding of new joiners to the team as well as team secondments for the team as a whole
• Head of Legal, Operations and Technology
• Global Head of Data Privacy Legal
• Head of Global Intellectual Property, Operations and Technology
• Solid secretarial training or at least proven secretarial background at similar level
• The ability to work accurately and effectively under pressure, whilst remaining calm and composed
• Experience working in a high paced environment
• Extensive knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Must be aware of confidentiality as a priority
• Needs to be able to enjoy a high paced, busy and open plan workplace environment with a high degree of interaction and interruption
• Strong organisational skills - ability to plan and deliver work to deadline, prioritise workload accordingly and work flexibly to meet business needs. Ability to work unsupervised and independently
• Accuracy and attention to detail
• Organisational and multi-tasking skills
• Excellent communications skills and telephone manner – accustomed to speaking at senior management level
• Must be a strong team player and willing to help team as necessary
• Must be able to use initiative and prioritise own work and meet deadlines
• Flexible and adaptable
• Displays the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship at all times
• The role requires someone with resilience and integrity
• Positive and solutions orientated approach. Excellent work ethic and a sense of urgency. Shows both motivation and initiative. Strives for excellence at all times, enthusiastic, professional, keen to develop new skills and is continually developing, especially outside areas of expertise
• Is cost aware and compliant, contributing to cost efficiencies?
• Key specific accountabilities
• Preparing and amending documentation when requested, including formatting spreadsheets, Word documents, PowerPoint presentations etc
• Assistance with preparing briefing notes, meeting agendas and correspondence with law firms
• Panel law firm MI together with collation of other information and preparation of certain performance
• Co-ordinate and manage requests and IT support issues
• Processing expenses
• Organising the on-boarding of new joiners to the team
• Coordinating arrangements and slides for Monthly Team Meeting
• Updating and mantaining Gifts and Entertainment Tracker, seeking approvals where needed
• Organising travel
• Work as a team with the other PAs in the team and show willingness and ensure that appropriate cover is available during times of absence
• Must be a strong team player and willing to help the team as needs arise
• Positive and solutions orientated approach
• High degree of social skills when dealing with a range of people and situations including being comfortable with senior stakeholders
• The role requires someone with resilience and integrity that thrives working within a busy team environment and has proven experience of working to competing deadlines
• The role holder needs to be pro-active and flexible; accustomed to working within an open plan workplace with a high degree of interaction and interruption
• Needs to feel comfortable instructing and directing members of the team when necessary
• A keen interest in growing and developing through experience
• PA for Group Financial Controller and Head of Treasury & Card Services
• Providing Admin support for the Group Finance team
• Bright, cheerful, flexible and confident approach
• Able to deal appropriately and network with people at various senior levels and with different types of personality
• Highly trustworthy
• Intermediate Word/Powerpoint/Excel skills and fluent with Outlook
• Willing to learn simple database advice skills
• Proactively manage tasks, able to work on own initiative and think ahead

Interim Personal Assistant Resume Examples & Samples

• Previous Experience working as a Personal Assistant to a Senior Manager
• Knowledge of Microsoft Office
• High School Diploma or equivalent
• Experience within Hospitality or the Food and Beverage sector would be highly desirable
• Formal Secretarial qualification

Personal Assistant to Executive Directors Resume Examples & Samples

• Fluent business English
• High level of integrity & trust
• Good communication and time management skills
• Proficient in computer skills particularly, PowerPoint, Word, Excel & Outlook
• Strong self-organizer, being able to work even when management is not around

Personal Assistant / Team Administrator Resume Examples & Samples

• Extensive diary management for Senior Directors – including booking rooms, refreshments and equipment
• Organizing travel for senior managers and the wider teams
• Event coordinator for large meetings/ conferences
• Minute taking at team meetings and proactive actioning of Action Points
• CRM input and maintenance
• Maintaining gNet for the team Communities and cascading news about new content
• Point of contact for suppliers regarding purchase orders, invoice payment and other queries
• Stationery ordering for the team
• Assisting other administrators as required by the Senior PA to the CEO (including holiday cover)
• University degree
• 3+ years of relevant experience as Personal Assistant within large Western or Russian company and readiness to continue with this carrier type
• Proactive, well organized and helpful person
• Mature personality, excellent communication and organization skills
• Excellent computer skills (MS Office: Excel, Power Point, Outlook – advanced professional level)
• Strong task management skills
• Readiness to work overtime if needed
• Fluent English (written/spoken)

Personal Assistant to Regional Director of International Marketing Resume Examples & Samples

• Organise and maintain Director’s schedule including appointments, diary, expenses, and travel arrangements
• Maintain the International Marketing Department’s internal calendar of events, meetings and itineraries
• Assist with booking travel for Department staff
• Communicate and/or coordinates Director’s instructions and desires with various individuals and departments
• Organise and maintain Director’s correspondence and records, following up on pending matters with limited direction
• Ensure department and large group meetings run efficiency with materials and agendas organised ahead of time
• Keep track of department expenses and invoices
• Receive and screen telephone calls, letters, and/ or visitors, answering routine questions and obtaining and furnishing information to save supervisor’s time
• Prepare special reports, gathering, summarizing and analyzing data
• Independent and collaborative work style with a high degree of organisation and multitasking capabilities
• Adept in all forms of Microsoft Office suite of tools including advanced Outlook calendaring, Power Point, and Excel
• Web savvy and able to quickly learn and utlise web-based applications
• Fluent in written and spoken English and Chinese Mandarin a must, all other languages a plus
• A sharp sense of responsibility with the ability to manage priorities and deliverables to superior results whilst keeping a calm and affable demeanor
• An intelligent, honest and warm individual who also enjoys working with a fun, warm, and honest group

Personal Assistant / Receptionist Resume Examples & Samples

• Computer literacy - Sound knowledge of MS Office at minimum intermediate level with clear preference given to advanced Excel, Word, Outlook and PowerPoint skills including any experience with CRM software
• Strong organisational and administration skills - works meticulously
• Ability to identify and execute on the needs and requirements of the MD
• Able to maintain complete confidentiality at all times
• Good written communication as well as interpersonal skills (well-spoken)
• Professional and executive personal presentation
• Ability to show initiative, takes accountability and be proactive
• Able to work under pressure whilst maintaining professionalism at all times
• Promotes positive talk within the company and externally with all stakeholders

Consulting Personal Assistant Resume Examples & Samples

• Extensive diary, travel and calendar management
• Amendment/modification of reports, proposals, business plans, presentations and general correspondence
• Organising meetings/functions/events for clients
• Complex expense claims and timesheet processing
• Co-ordinating team events and meetings
• Providing WIP management and billing support
• General administration duties including faxing, photocopying, arranging couriers, printing/binding and filing

Personal Assistant for our Consulting Department Resume Examples & Samples

• Are graduated from a University or Bachelor degree in administrative support
• Ideally provide experience working in a fast paced and dynamic environment
• Are customer focused with excellent interpersonal skills and a professional approach at all times
• Are results oriented with a ‘can do’ attitude
• Are proactive with excellent organisational and time management skills with the ability to deliver a high quality of work within tight deadlines
• Show strong team spirit whilst being able to work autonomously
• Demonstrate excellent IT skills in Word, Excel, Powerpoint, Outlook and ideally SAP
• Have a very good level of English and French. Knowledge of German or Luxembourgish will be considered as a strong asset

Personal Assistant for our Audit Department Resume Examples & Samples

• Have at least two full years of University studies in Humanities or Administrative Studies
• Are results oriented with a “can do” attitude
• Are polyvalent and flexible
• Are proactive with excellent organisational and time management skills and you have the ability to deliver a high quality of work within tight deadlines

Personal Assistant for our National Office Resume Examples & Samples

Personal assistant, consulting resume examples & samples.

• Highly experienced in Outlook with a particular focus on diary management
• Proficient in Word, Excel, PowerPoint
• Demonstrate strong organisational skills, regularly act on own initiative
• Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
• Build network of strong working relationships both internally and externally

Team Assistant / Personal Assistant Resume Examples & Samples

• Support in arranging business meetings and managing the schedule for Directors and Managers
• Working with SAP system. Research, compile and summarize the required materials and prepare various internal reports
• Arrange business trips for Directors and Managers (visa, hotel, tickets, airport pick up & drop off, registration and any application procedures)
• Maintain & update database of contacts
• Maintain strict confidentiality on all corporate issues, information and communications
• Provide quick and short translation (banking, financial, business terms) & interpreting support when required, establish & maintain filling
• Keep & process expense reports
• Constant liaison with other functions and business units in Kyiv office as well as with Deloitte CIS and Global offices
• Ensuring smooth running of the office in the absence of the Director and responding to routine administrative queries from public and staff
• Developing and managing an efficient and up to date filing system while also managing the storage of all confidential information in the Director’s office
• Management of the Director’s calendars and facilitating resources required for all meetings - giving emphasis to monthly operational meetings, Exec meetings and quarterly board meetings as well as ensuring all minutes, reports and pre-reads are circulated beforehand
• Also responsible for making travel and accommodation arrangements for the Director and the team
• Maintaining a well-kept office and establishing & maintaining an efficient filing system and ensuring the office has a good and hygienic atmosphere conducive for working
• Making sure that the card company pays all credit card bills within the set deadlines
• Business Degree
• Professional secretarial qualification or equivalent in Secretarial Studies or Business Administration
• A minimum of 3 - 5 years relevant working experience as a Senior Secretary
• Computer literate on latest computer applications
• Good oral and written communication skills

Personal Assistant to Finance Director Resume Examples & Samples

• Coordinate and take minutes of internal/external meetings
• Head the office with all necessary tasks and responsibilities: correspondence, date and travel organization, meeting organization, etc
• Point of contact for external and internal clients
• Travel organization: coordinate time schedules and organize travel/hotel arrangements
• Generate and consolidate periodic reporting (quality measurable) from various Finance Directors and Managers
• Work independently in data entry, compiling and maintaining financial information to management for financial reports
• Coordinate meetings and ensuresthat meeting rooms are supplied with drinks etc
• Min. 2 years in a similar position
• English language as a must
• MS Office, Excel, Word, Power Point
• Loyalty, Discretion

Team / Personal Assistant Resume Examples & Samples

• Co-ordinating both, regular and ad-hoc meetings as well as telephone and audio-visual conferences across various time zones
• Screening and connecting telephone calls, taking and passing on messages
• Organising travel schedules and itineraries including visas, coordinating with local offices where appropriate
• Producing travel packs and agendas for trips
• Interacting with senior internal clients and / or colleagues through face to face, telephone and e-mail contact
• Processing and reconciling business expenses in adherence with Deutsche Bank policy
• Providing cover during periods of annual leave / absence with other Personal Assistants
• Excellent organisation and prioritisation skills with the ability to anticipate needs and act independently
• Ability to handle confidential information and use discretion around sensitive management issues
• Prior experience in Banking and experience dealing with senior management (beneficial)
• Highly professional, organised and punctual
• Pro-active with a “can do” attitude
• A reliable team player, able to work with the other Personal Assistants within the Board Member’s area
• Able to work calmly and efficiently under pressure, in a fast paced environment
• High level diary management and organising meetings/functions/events
• E-mail management and support
• Establishing rapport and developing strong internal and/or external client relationships
• Organising interstate and international travel, cars and accommodation
• Expense and timesheet management

Personal Assistant for the Head of Sales BB Resume Examples & Samples

• Manage administrative assistance, including travel and calendar planning which is a significant part of the role
• Gather and to some extent prepare meeting material for B2B management meetings
• Handle time registrations and invoicing and reply to in-house and external inquiries on behalf of the Head of Sales B2B
• Perform presentation support and to some extent also assist the rest of the B2B management team with ad hoc tasks
• Be a part of and work in close cooperation with the cross-border team of personal assistants in Distribution & Customer Solutions
• Have 5+ years of experience as personal assistant with close reference to top management, including excellent communication and stakeholder management skills
• Are proactive, take responsibility and maintain an overview while making clear prioritisations – even during busy times
• Have experience with SAP and the Microsoft Office programs, including PowerPoint
• Have a structured approach to your work and are flexible with excellent problem-solving skills
• Are able to speak and write English fluently

Retail Sales Co-ordinator & Personal Assistant Resume Examples & Samples

• Organisation of intermediary seminars and events, e.g. training, workshops
• Organisation of internal meetings and events, e.g. team meetings, training
• Ensure up-to-date literature is provided to teams, as appropriate
• Secretarial support, including diary management, hotel and travel arrangements, booking meetings
• Work with managers to deliver campaigns to advisers
• Liaison with third parties, e.g . Fundz Partnership fund managers
• Work with manager/team to manage and track budgets, expenses and invoices appropriately on a monthly basis
• Work with managers to deliver team governance, compliance and CDF (Competency Development Framework) requirements
• Maintain effective and compliant records
• Participate in audit interviews with Compliance
• Work with managers to ensure quarterly personal objectives bonus (POBs) information is collated and submitted within required time frames
• Support managers in delivering team HR responsibilities
• Support managers with panel management of teams
• Support managers in collation of team level MI to support team objectives
• Minimum 5 GCSEs at Grade C and above to include Maths and English
• Good understanding of governance, regulatory and compliance framework
• An understanding of the intermediary market and/or financial services is desirable but not essential
• Previous experience in supporting business operations within a fast moving environment is desirable
• Team player and good communication skills essential

Senior Team & Personal Assistant Resume Examples & Samples

• Providing administrative, representative and coordinative support to both heads
• Managing the diary, the emails, calls and correspondence in German and English as appropriate, initiating a response in a timely manner
• Preparing and providing all necessary meeting documents
• Organizing meetings, conferences and offsite-events, also internationally, including logistics and equipment
• Arranging international travel and completion of travel expense claims
• Managing invoices and further processing
• Providing administrative support for employees for time booking, travel
• Acting as contact person for important peer organizations
• Participating in the development of the organization in administrative issues
• Supporting various projects

Personal Assistant to DHL Global Forwarding Global Head of Marketing & Sales Resume Examples & Samples

• Coordinate Travel and Expense (T&E) for Global Marketing & Sales Head and Global Sales Managers
• Coordinate the administrative and logistics aspects of meetings when held locally and overseas
• Assist in the preparation of notes/ materials for meetings
• Handel phone calls and draft correspondence (mails, emails, announcement, presentations, etc.)
• Undertake any other Sales-related duties and tasks assigned
• Assist in the preparation of meeting materials for the assigned customer for the sales team
• Organize and capture minutes from monthly sales meetings
• Play key role in organization and/or coordination of Sales related events e.g. Industry sales conference, visitor lunches, etc
• Assist; provide ad-hoc assistance to the sales team where necessary
• Maintain and ensure accuracy of reports for internal management along with the contact database for customers
• Manage and track team’s travel, leave and training schedules
• Review and analyse T&E report for the team on monthly basis

Personal Assistant CFO / Jcoo Resume Examples & Samples

• Acting as the main point of contact for the CFO/JCOO
• Providing administrative support
• Diary management and dealing with visitors and correspondence
• Sorting post and administering documents
• Making travel and accommodation bookings and arranging currency for the CFO/JCOO and his team

Seeking Experienced Personal Assistant for CEO Couple Resume Examples & Samples

• Anticipating CEO's needs at home and at office
• Lunch/dinner pick up
• Grocery shopping
• Tidying up office common spaces
• Voicemail messages

Sales & Marketing Coordinator & Personal Assistant Resume Examples & Samples

• Personal Assistance to Head of PG
• Lead in marketing related activities/plans for PG/PS
• Act as the focal person for PG division in relations to marketing communication, Compliance, etc
• Support sales team in tasks assigned by Head of PG Sales
• Monitor, maintain, and report data in ERP system

Personal Assistant to COO Resume Examples & Samples

• Represents management, resolves issues on the executive´s behalf, and screens calls and visitors
• Interacts with people and associates in person, by phone and by e-mail efficiently, promptly and accurately
• Composes routine correspondence, memos and reports
• Schedules and maintains calendar of appointments, meetings, and travel
• Maintains current, accurate and easily accessible files and department data
• Prepares presentation materials and assists executive with presentation arrangements
• Administers programs, projects and/or processes
• Diploma degree graduates, preferably 3 or more years experienced in related fields
• Good command of english
• Pleasant personality and good communication

Team Administrator / Personal Assistant Resume Examples & Samples

• PA to two Partners and providing them with admin support, diary management and travel management
• Send out opportunities which are received through the mailbox or found on the tracker email to the regional partner / director, assignment manager and proposition lead. Advise they have 48hrs to qualify in or out
• Check mailbox for any potential opportunities
• Check tracker email for any potential opportunities
• Update tracker and upload onto SharePoint
• Check portals for messages/clarifications
• Submit tender documents via relevant portal or post
• Update server with confirmation of submission
• Consultancy support – Presentations and other admin duties
• Visa Applications
• Cover for colleagues in their absence, particularly consultancy support manager
• Organize internal and external events
• Experience in Sales/Services and/or Operations roles
• Excellent written and verbal communication skills, exhibits the ability to interact effectively with various types of people
• Proficient at PC office software such as excel, word, PowerPoint etc
• Detail oriented, commitment to deliver the results
• Ability to manage multiple priorities and deliver on tight timelines
• Good English capability in both spoken and written

Personal Assistant to Regional Finance Director Resume Examples & Samples

• Maintain the Department’s internal calendar of events, meetings and itineraries
• Knowledge of finance/accounting preferred
• Fluent in written and spoken English a must
• Detail and results oriented and able to work under tight deadlines
• At UBM plc, we invite you to be part of an organisation that is committed to building a diverse and inclusive culture and to being a responsible, sustainable business. UBM is proud to be an equal opportunity workplace and an affirmative action employer
• The candidate will be part of a team of three PAs and will support several Directors and possibly a Managing Director. They will also assist with the management of a PA Team Mailbox and will be on hand to cover absences where required
• The role has arisen due to the movement within the team of an existing PA to another role in the Legal Function
• Diary management. Booking appointments, meetings, conference calls, travel and processing expenses
• Preparing and amending documentation when requested, including formatting spreadsheets, Word documents, PowerPoint presentations etc. and printing, scanning, copying and arranging documents to be couried
• Assisting with billing and ensuring invoices and purchase orders are processed
• Managing the Gift & Entertainment tracker ensuring it’s in line with Barclays policy
• Managing the teams holiday tracking, seeking the correct approvals where needed
• Monitoring the Team Mailbox which VPs, AVPs and secondees reach out to
• Heavy scheduling and calendar management (international and involving multiple stakeholders)
• Keeping the calendars of the President, CFO and other VPs on track and helping them attend to and deliver things on time
• Prioritize incoming requests and acting as a gatekeeper in order to optimize schedules
• Organization and planning team all hands meetings and outings
• Heavy international travel planning
• Monitoring, responding to and distributing individual and group communications
• Organizing meetings (food orders, materials, room assignments, calendar invites)
• Managing invoice payment, POs and expense reports
• Additional administrative work as required, including document management, and coordination with other Personal assistants and administrative staff to ensure processes run smoothly

Personal Assistant / Project Administrator Resume Examples & Samples

• Provide personal assistance to Invetech’s VP Operations, Diagnostics (diary management; coordination of travel; processing expense claims; and monitoring communications including escalating urgent matters to the appropriate management team member in their absence; etc)
• Support the preparation of business proposals from draft to sale
• Manage travel for the Business Group and associated project teams
• Prepare expense claims for the Business Group and associated project teams
• Provide general secretarial and administrative support to the Business Group and associated project teams (maintain MS Word templates; project administration; production of letters; reports and presentations; organise meetings; assist with visitor schedules, etc) and assist in any adhoc special project needs as required
• Provide back-up secretarial and administrative support to other Business Groups due to workload or in the absence of their PAs and the Office Manager
• Look after visitors and provide professional “face” to Invetech
• Liaise with off-site archiving company “Recall”
• Proven ability to provide a full range of administrative services in a professional role
• Demonstrated success as an EA/PA to a senior manager
• Experience working in a professional services business or consultancy
• Advanced MS Word skills (intermediate Excel and PowerPoint skills)
• Professional demeanour, displaying tact, discretion and confidentiality
• Highly self-motivated and able to work autonomously
• Excellent planning and organisational skills with the ability to use initiative and work to set deadlines
• Strong customer service focus with the ability to liaise with people across all levels

Exceptional Personal Assistant Needed for Ceo Couple Resume Examples & Samples

• Caring for 2 adorable bichon frises
• Organizing travel and bookings
• Paying bills and managing household
• Supplying office with snacks, beverages, and essentials within budget
• Facilitating IT orders and submitting PO's
• Any and all other job duties as assigned
• A self-starter, well-organised, extremely detail-oriented and an assertive team player, willing to take ownership of responsibilities, and possess a high level of positive energy and drive
• Excellent time management, organisational, coordination and communication (verbal and written) skills
• Willing and capable to collaborate effectively via phone and/or email with the AVP and the Regional Team due to their busy travel schedules
• Able to effectively communicate while employing diplomacy with high level executives within the organisation on a global scale. Must be capable of handling multiple projects simultaneously with little supervision
• Complete assignments on time, or advises in advance of any delays
• The ability to effectively deal with employees and customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information
• The ability to access and accurately input information using computer word-processing, database and/or spreadsheet programs
• Ensure absolute discretion, due to the confidential nature of the activities, documents and information passing through the Regional Office
• Able to occasionally work overtime when department is faced with critical deadlines
• Adaptable to adjust to various working styles and fluid priorities/requirements
• Significant Personal/Administrative Assistant experience supporting Executives
• In addition to very good English, German language skills, another European language and cultural experience are a plus
• High proficiency with MS Word, Excel, PowerPoint and Outlook
• Experience within the hospitality industry
• Willing to travel if required
• University degree or diploma preferred or relevant experience in lieu thereof
• Proven experience as a PA at VP, Director or Senior Manager level
• Master of Microsoft Office (PowerPoint, Word and Excel – intermediate level)
• Provide administrative support, diary management and travel management to the VP and department as required
• Organise meetings and conferences calls for VP and larger department meetings and events. Prepare and distribute meetings minutes and follow up on action points from minutes
• Screen telephone calls, enquiries and requests, handling them when appropriate. To deal with incoming email, faxes and post, corresponding on behalf of the VP
• Assist in controlling costs through PO processing & expense approval for all department ensuring all relevant policies and budgets are adhered to across the department
• Organise and deliver sales missions, trade events, departments meetings and BRMs as required and host events both within working hours and occasional evenings
• Manage the department’s induction programmes and integration (laptop, business cards, mobile etc.). Coordinate car fleet and IT equipment needs and usage with the IT and Finance departments
• Devise and maintain office systems, including data management, employee files and holiday requests, coordinate stationary orders for the department
• In liaison with HR, produce contracts, offer letters and salary/bonus letters and use update form to inform payroll on any relevant changes
• Produce monthly expense report for the VP and review their direct reports monthly expense forms for the VP to authorise
• Produce job descriptions and candidate profiles, manage interviews, and check references
• Advertise roles on accorjobs.com and liaise with HR and recruitment agencies
• Propose and manage a training development programme based on appraisals
• Chair the department social committee and organise team events as appropriate within approved budget
• To manage the Heads’ of Legal diaries and identify their key activities, using personal judgment to prioritise and undertake these tasks
• To prepare briefing documents and slide decks on behalf of the Heads’ of Legal
• To assist in managing the Heads’ of Legal emails
• To ensure the Heads’ of Legal are fully prepared/briefed for meetings/presentations/speeches etc, creating and collating necessary papers as required
• To ensure the Heads’ of Legal travel plans are effective, time efficient and permit as much business activity as possible
• To arrange team meetings and events, taking meeting minutes when required
• Processes invoices/expenses and manages procurement as required; supports the teams with ad hoc queries on the billing process
• To embed effective processes and systems that will ensure Heads’ of Legal schedule and activities are efficiently managed
• Handle work of an extremely confidential and sensitive nature
• Demonstrate role model behaviours amongst Legal & CoSec and Zurich's administrative support
• To file and archive documentation on a regular basis using a clear indexing system
• Expert high level organisational and prioritisation skills
• Comprehensive knowledge of PC software packages and generally technology savvy
• Experienced in knowing how to achieve the highest quality outputs in the most efficient and effective way
• Experienced at managing a large number of tasks and activities in parallel, ensuring high standard of work maintained
• Good business acumen with a clear focus on delivery of results
• Strong relationship building skills with internal and external colleagues
• Both upwards and downwards stakeholder management
• Strong judgment skills to determine the right course of action
• Credibility and stature to operate at all levels in the group and externally
• Team player
• Politically astute, with the ability to identify and flex to suit individual working styles
• Excellent written and oral communication skills
• First point of contact and support of the General Manager and the Sales Team
• Processing incoming phone calls
• Agenda- and e-mail management
• Processing all incoming and outgoing mail
• Arranging and booking (inter)national business trips
• Ordering office suppliers
• Processing invoices in Oracle
• Set up of new suppliers and travel partners in our system
• Preparing contracts in cooperation with the General Manager and the Sales team
• Other ad-hoc administrative or secretarial tasks
• Organising and supporting with ship visits, presentations, workshops and fairs
• Overall support of the Sales Support team for the Scandinavian market
• Starter at HBO/University level
• You speak and write excellent Dutch and English - French and German are a plus
• Excellent Microsoft Office skills
• Pro-active, driven and accurate
• Trustworthy and flexible (no 9 to 5 mentality)
• Able to work well in a team as well as independently
• Capable to work with deadlines and under pressure
• Knowledge of the cruise and/or travel industry is a plus!

Ics-quality & Risk-personal Assistant Resume Examples & Samples

• Diary management, travel coordination and monthly billing for the partner
• Coordinate team events, meetings and team initiatives such as periodic planning meetings, maintaining a schedule of training to be delivered by our team to the rest of the business, and coordinating communications sent by our team to the rest of the firm
• Monitor the team inbox and direct questions from the business to the appropriate subject matter expert within the team
• Maintain the team’s intranet content including initial re-design of our team intranet pages with input from stakeholders. Perform ongoing maintenance of the information on the team intranet pages
• Assist with coordinating firm-wide risk and compliance training for the partners and staff of the firm
• Compilation and formatting of reports and presentations
• Other duties when required such as completing expense claims, travel bookings and keeping minutes of meetings
• Strong verbal and written business communication skills
• Excellent working knowledge of Microsoft Word, Excel and Powerpoint
• Reliable and able to see a task through from start to finish

Risk Services Personal Assistant Resume Examples & Samples

• Developing strong client relationships, ensuring client collaboration, teamwork and optimal communications, in order to deliver outstanding service
• Complete billing and timesheets for Partners and their team on a weekly basis
• Client engagement set up
• WIP management
• Organising meetings/functions
• Ad hoc project support work as required by the team
• Competent in the use of Microsoft suite of applications, including Word, Outlook, Excel, Project, Access and PowerPoint
• Effective interpersonal and communication skills, both written and verbal
• Ability to work with minimal supervision, determine priorities and take action accordingly
• Ability to coordinate and organise activities effectively
• Knowledge of and experience with document tracking and management
• Knowledge of procedures and protocols relating to Ministerial and other Priority One enquiries
• Knowledge of the Corporation’s suite of computing applications, including Grange, POEMS, EBPro and SAP
• Relevant administrative/secretarial experience (minimum 3 years)

Personal Assistant to Leadership Team Resume Examples & Samples

• Provides administrative and secretarial support to Country Manager, encompassing all business functions
• Arranges travel itineraries for the team, ensuring that travelling approvals are in line with the company travelling policy
• Co-ordinates appointments/conferences for team members
• Prepare meetings and logistics agendas for visitors
• Creates and maintains records and filing systems (paper and computer) to ensure readily accessible, up-to date information
• Ensures implementation of EH&S policies, procedures and action plans
• Delivers monthly and yearly EH&S reports
• Co-ordinates the ordering / receipt / distribution / consumption of the office equipment and consumable materials
• Updates the Car Fleet database of Albania & Kosovo
• Ensures that all payments for office premises are done according to the internal policies
• Handles all incoming calls as the first contact with our company
• Support Marketing Department with data entry in SAP

Personal Assistant to CIO Resume Examples & Samples

• A Bachelor’s degree and at least 10 years of experience as executive assistant or Personal Assistant
• Solution oriented, mature and enthusiastic personality, who holds others accountable for performance Important criteria
• Experience as a Personal Assistant or Executive Assistant within a large, international organization with a multicultural workforce
• Skilled at setting priorities under high pressure and keep a clear view
• Proficient both in English and in Dutch, with great interpersonal communication skills
• Pro-active and creative problem preventer who takes initiative and makes independent decisions
• Willingness to work full-time and beyond regular working hours
• Experience with MS Office, BookClickGo, SRM and SAP is considered an advantage

Personal Assistant Group & Planning Leaders Perth Resume Examples & Samples

• Proactively coordinate and prioritise actions requested of the Leader
• Act as a contact and liasion with internal and external stakeholders to ensure timely delivery of information to the Leaders
• Meeting coordination including planning, preparation and minute taking
• Co-ordination of travel and accommodation
• Ongoing email correspondence, dairy & record management; and
• General word processing, spreadsheet, PowerPoint and document preparation as per Arup’s style guidelines
• Be an enthusiastic ‘front-of-house’ for the C4 Agency and Client Sales team
• Engage with clients and guests, in person and virtually, in a welcoming manner
• Diary management within a 4 week forward view – ensure daily schedules run in time with other appointments and proactively deal with changes
• Proactively preparing for meetings (organising rooms, equipment and agendas), take minutes and follow up on actions
• Provide assistance with the creation of reports and presentations as required
• Arrange travel, accommodation and venue bookings (both in the UK and internationally)
• Process expenses and departmental invoices
• Arrange departmental day/overnight events – both client-facing and internal – e.g. Royal Ascot, F1 and departmental away days – from end-to-end including all liaisons with external partners, managing invitations and ensuring smooth-running on the day
• Builds valued and trusted relationship with Heads of Departments and other senior members of the Sales team and across the business in order to handle confidential matters appropriately and effectively
• Holiday/sickness cover for other PA’s within the Sales department
• Confident in managing several projects simultaneously, prioritising where necessary
• Experience of working within a fast-paced and creative industry
• Advanced MS Office skills – Excellent PowerPoint, Word, Excel and Outlook
• At least 3 years’ experience operating as a PA to senior management in a busy department
• Excellent organisation skills and attention to detail
• Able to work on own initiative and take proactive approach to tasks and projects
• Excellent verbal and written communication skills
• Ability to maintain trusted relationships with staff at all levels
• Ability to multitask under high pressure situations
• Ability to manage own workload autonomously while supporting others with deadlines
• Ability to handle confidential information sensitively
• Project and event planning skills

Personal Assistant to the Executive Office Resume Examples & Samples

• To be totally familiar with all facilities, functions and special events in the hotel on a daily basis, assisting guests with any enquiries
• Endeavour to create a ‘paper-free’ office or recycle where digital versions are not possible
• Ensure that all equipment is stored and handled properly, reporting any damages using the HOTSOS system
• Organise team special events for the General Manager as required
• Coordinate all travel arrangements for the General Manager and other department heads (HODs)
• Actively solicit customer feedback
• Be aware and focus to improve on results from SALT and QA
• Coordinate daily VIP welcome cards and communicate with Room Service as required
• Create gift vouchers and arrange amenities for stay anniversary guests (at 25, 50, 75, 100, 125 stays etc)
• Respond to all SALT guest Surveys and other guest correspondence via email in a timely fashion, with urgent “Alerts” and serious complaints handled within 24 hours. Liaise with relevant departments in order to compose appropriate responses that directly address the guests’ concerns
• Prepare appropriate responses and complete a resolution file within 24 hours of receiving complaints from the Guest Assistant Centre, or delegate to the appropriate team to resolve
• Resolve guest complaints/concerns/issues using Make it Right principles with the intent of achieving guest problem resolution ratio
• Maintain a record of guest comments, ensuring that problems, solutions and guest preferences are noted on the guest history (via OnQ system) for future reference
• Take minutes during meetings as required and arrange distribution of minutes once approved by the General Manager
• Ensure that the Brand Standards are followed at all times
• General office administration and data entry as required – filing, photocopying, typing General Manager correspondence etc
• Add contacts to the General Manager’s digital address book (via Outlook)
• Prepare monthly expense reports for the General Manager and submit to the Director of Finance for approval
• Passionate, innovative, exciting initiatives delivered with consistency and excellent attention to detail
• Positive attitude and willingness to be involved and interact with the overall Hilton team both at an individual and team level
• Previous administration experience preferably in a Hospitality field
• Committed to personal development
• Competent in use of computers & IT systems
• Intermediate to advanced use of Microsoft Office programs Outlook, Work, Excel & Powerpoint
• Demonstrated ability to resolve problems and conflict
• A competitive industry wage and generous annual leave benefits
• Discounts of up to 25% on products and services in participating Hilton outlets
• Schedule and arrange all appointments for the General Manager
• Prioritize all telephone calls and in-person external and internal visitors
• Handle all incoming web-site comments/inquiries
• Arrange all VIP reservation requests and associated amenities
• Compose correspondence for the General Manager, such as welcome letters, guest follow-up letters, etc
• Assist the General Manager in his public service role by keeping files up-to-date for various committees and boards
• Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. annual budget, strategic plan etc.)
• Keep the filing system up-to-date
• Maintain trace files and bring forward daily items to act on appropriate tasks
• Handle all office administration duties such as mail, phones, photocopying, office supplies
• Schedule Executive Committee Meetings, take and distribute minutes, and arrange/attend sub-committee meetings as required
• Provide translation as required
• Make travel arrangements as required
• Assist with and support colleague events as appropriate, such as leadership & executive, colleague events, etc
• Ability to prioritize and meet deadlines in a fast-paced environment
• Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
• Excellent interpersonal, written and verbal communication skills (composing faxes, letters)
• Team player with strong initiative and self direction
• Must be able to type a minimum of 50 wpm
• Computer literacy a must, with a strong knowledge of Excel, Word, Outlook and PowerPoint
• Diploma/Degree in a related field
• Minimum of 3 years administration experience, preferably within a hotel environment
• Previous experience with confidential information
• Hospitality background an added advantage
• Working closely and collaboratively with the GMs whilst gaining in-depth understanding of their expectations and moulding your ways to best support their management style
• Seamless management of three busy and complex diaries spanning multiple geographies and time zones
• Booking and coordinating all travel requirements for the General Managers and the 8 Development Executives within the team
• Coordination of events and functions (internal and external attendees)
• Exceptional drafting of internal & external communication
• Coordination, formatting, collation and issuing of documentation and presentation packs
• You will have transparency across their inboxes and will also be managing the expense records

Personal Assistant To The Chief Executive Resume Examples & Samples

• Producing reports using Word, Excel and PowerPoint
• Screen incoming calls, email and correspondence and respond independently when possible
• Submit expense reimbursements for CEO
• Dictaphone typing
• Must be a fast thinker with a positive attitude
• Have the ability to work in a fast paced, dynamic environment
• Be able to work on own initiative as well as part of a team
• Excellent computer literacy
• Ability to read and interpret general business related documents, including proposals
• Ability to effectively present information and respond to questions from co-workers and managers
• Requires self-direction, tact, diplomacy and a clear, courteous and professional manner when dealing with clients, managers, and co-workers
• Must demonstrate effective oral and written communication skills
• Ability to communicate effectively and professionally with people at all levels displaying good judgement when interacting with employees, colleagues, managers, clients and third parties
• Ability to demonstrate initiative and flexibility and to prioritise work appropriately; whilst the role will be based in Oakhill, travel to Kingswood and sometimes Cannon Street will be required
• Ability to quickly pick up knowledge of the business and use this knowledge to make appropriate judgements on key issues
• Strong software skills will be required, particularly advanced skills in Word, Excel, PowerPoint and Outlook
• Good team skills are essential, the PA will work closely with other PAs across the organisation
• Diplomacy and sensitivity when dealing with colleagues and contacts, ensuring absolute confidentiality. The highest levels of integrity are required in this role
• Ability to work under pressure and to tight deadlines is essential. This is a very busy role and many of the issues & activities are complex and require liaison with multiple stakeholders. It is necessary to be able to work at speed, with a sense of urgency, whilst ensuring the highest standards and attention to detail
• Process orientation – to achieve consistency and reliability where this is of value, adopting best practice processes at every opportunity
• Experience of working for executive level individuals, ideally in a complex, fast moving environment
• Financial services background is preferable, ideally within a global organisation
• Shorthand capabilities are also desirable
• The first point of contact for both Directors and their wider teams
• Pro-actively anticipates the needs of the Directors and their teams
• Understands all aspects of the relevant business area(s) and in order to add value to the department and business as a whole
• Prepare agendas for and attend team meetings, minute them and follow up on any actions
• Continuously identifies ways to improve processes within the team and the effectiveness of it
• Expert at key applications within Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) enabling teams to delegate work with these applications to them
• Expert in all company systems (i.e People Portal/Ariba) and willing and able to use them whenever necessary to support the Directors and their teams
• Project manages straightforward projects such as office moves & team off-sites
• Proactively builds great relationships across Sky
• Proactively helps wider team members during quieter times
• Demonstrates a flexible attitude and willingness to go the extra mile to help without being asked
• Friendly and welcoming at all times
• Able to think creatively to find the best solution to challenges, issues or problems facing the team
• Able to manage confidential information discreetly
• Calm and resilient under pressure
• Able to deal with ambiguity

Personal Assistant, COO Resume Examples & Samples

• Demonstrable personal assistant experience
• Previous experience in an administrative support position to a senior executive in a multi-national corporation
• High level of initiative, motivation and energy
• Mastery level of competency in planning and organisational skills
• Results orientated with a strong bias to deliver results efficiently
• Strong problem solving skills with an ability to develop creative solutions to complex issues
• Strong networking and influencing capability
• Excellent interpersonal, communication, and organizational skills
• Ability to engage at all levels of the organisation and establish credibility with peers, business leaders, and senior executives
• A team player exhibiting high levels of inclusive behaviour and a willingness to partner effectively with other PAs and EAs within the business, segment and across other functions
• Excellent cross-culture sensitivity and awareness
• Ability and motivation to work in a multilingual and multicultural environment
• Ability to prioritise and manage multiple tasks, assimilate data and perform analysis on a diverse range of issues
• Proficiency in Microsoft office skills
• Co-ordinating calendars and schedules for the team managers to ensure efficient time management and prioritisation of engagements
• Managing the phones for the team
• Preparing materials for presentations, management reports, demonstrating attention to detail
• Facilitating travel plans with minimum disruption, including planning and booking detailed travel itineraries, meetings and reimbursement of expenses
• Working with other assistants in the legal department where necessary to ensure support needs are covered during short term breaks
• Co-ordinating Information Technology (IT) requests and the on-boarding of new employees and contractors to minimise set-up time
• Printing and scanning documents as directed
• Filing original documentation
• Proactively providing administrative support for project work and ad hoc activities as necessary
• Proven administrative experience in a similar role, assisting management
• Excellent oral and written communication skills demonstrating a passion for quality and attention to detail
• Good organisational skills and the ability to prioritise work, demonstrating flexibility when handling multiple tasks and think ahead
• The ability to work well under pressure in a fast-paced environment
• Proficient computer skills (Microsoft Office), email applications and basic experience of working with databases
• You will be able to drive assignments autonomously and interact self-confidently with management, demonstrating resilience
• Must enjoy interaction with a broad range of people and businesses
• Management and co-ordination of the Head of Business Development & Regional Operations - Europe's diary and meeting schedule including scheduling all meetings/calls/SKYPE calls/video conferences across multiple timezones. In the absence of the Head of Business Development and Regional Operations – Europe; ensure that communications/requests are responded to promptly
• Assists in executive calendar planning. Acts as a gatekeeper to include prioritisation of meetings and managing scheduling conflicts. Keeps the Head of Business Development & Regional Operations - Europe informed of changes
• Provides phone coverage and screens/triages calls and voice mail. Greets and assists planned guests and manages unannounced visitors
• Management and co-ordination of all “in person” meetings for the Head of Business Development and Regional Operations – Europe including suitable room booking, catering requirements, drafting and issuing agenda items, minute taking, assisting with logistics for all attendees and ensuring all meetings run smoothly and to schedule
• Events Management including the organisation and co-ordination of all Workshops, Team Events/dinners
• Optimises and Coordinates all travel arrangements for the Head of Business Development & Regional Operations - Europe including air and hotel arrangements, ground transportation, meeting preparation, agendas and all associated logistics with particular experience around scheduling travel across multiple timezones and producing complex itineraries based on the Head of Business Development & Regional Operations – Europe’s travel needs and preferences
• Ensures all travel VISA's / travel documents are up to date for the Head of Business Development & Regional Operations - Europe
• Ensures the Head of Business Development & Regional Operations - Europe is well organized including the retrieval of emails/documents and archiving of emails/documents as well as supporting Mylan`s records and retention policy
• Ensures the office of the Head of Business Development & Regional Operations – Europe’s is well maintained and ensuring his day to day catering/refreshment requirements are provided to him
• Provide support and assistance on special projects
• Any other duties as requested by the Head of Business Development and Regional Operations – Europe
• 5 – 6 years’ experience in a similar Administration role
• Advanced IT skills in MS Outlook, Word, Excel and PowerPoint
• Manage and maintain the General Managers' schedules, appointments and travel arrangements
• Efficient preparation and co-ordination of travel and accommodation requirements and itineraries
• Arrange and co-ordinate meetings and events at all levels including hospitality
• Responsible for completing expense reports for General managers and inputting into local system
• Record, transcribe and distribute minutes of meetings
• Interact with internal PR company contacts to facilitate meetings and guest visits
• Screening phone calls, enquiries and requests, notify GM of key issues requiring action and handling them when appropriate
• Other ad hoc team support duties as required
• Ability to use Microsoft Office to a high standard
• Excellent organisational skills, with the ability to multi-task
• Research and compile a variety of moderately complex data to include creating spreadsheets or databases for maintaining and reporting management information. Reports must be completed and distributed in a timely manner. Various reports require daily, weekly, or monthly distributions
• Prepare a variety of departmental reporting/presentation, gathering and summarizing information from various sources as requested; may create and format reports and presentation materials utilizing various spreadsheet graphics, and/or statistical software
• Assist in the monitoring and reporting of variances to departmental budgets to help maintain operating controls
• Assist in responding to and/or resolving internal/external inquiries regarding problems, complaints, and/or general information
• Minimum of 3 years administrative/secretarial experience or related experience
• Previous experience in a similar role from Hospitality sector would be an advantage
• Strong Computer skills including software packages like Outlook, Excel, WP, MS Word, PowerPoint)
• Effective oral and written communication skills in English (any additional language would be an advantage)
• Strong organizational and work coordinating skills to handle multiple assignments and projects
• Good problem solving skills and should be Detail oriented
• Strategic business support
• New product development
• Transactional legal support
• Major outsourcing and commercial agreements
• Intellectual property; and
• Data privacy advice
• PA for the Director, Head of Central Legal Team and some support for the Director, Head of Legal, Credit Cards – Regulated Lending and Mortgages Team
• Acting as gatekeeper – the role will be expected to deal with highly confidential information where discretion and trust are essential
• Extensive diary management, booking appointments, meetings, conference calls, video conferences. Tracking of acceptances and declines and rearranging where necessary
• Requesting pre-approval and booking travel for the Directors
• Processing of expenses within a timely manner, working within the Travel & Expenses Policy
• Recording and tracking holiday requests for Directors and their teams
• Recording of absences
• Supporting the Directors with preparation for team off sites
• Printing, scanning and copying for the Directors
• Co-ordinate and manage requests and IT support issues for the Directors
• Assist with Purchase Orders on behalf of the Directors with Legal Tendering team and managing spend queries as appropriate
• Maintaining organisational charts and distribution lists for the team
• The taking and distribution of Minutes during Leadership meetings. Distribution of Agendas for such meetings
• Particular focus on the administrative side of the role, being pro-active, accurate and regularly maintaining and taking ownership of the internal filing systems
• Take ownership of the team’s Organisational Management and JML (Joiners, Movers & Leavers), with the assistance of the team’s Business Manager
• Take ownership of and/or co-ordinate, as appropriate, risk and governance activities including records management procedures for the team
• Being a member of the Citizenship Committee for the Central Legal Team
• Must be a collaborative strong team player and willing to help the team as needs arise
• High degree of social skills when dealing with a range of people and situations including being comfortable building strong working relationships with senior stakeholders
• Needs to be able to enjoy a busy and open plan workplace environment with a high degree of interaction and interruption
• Excellent work ethic, an enthusiastic, can do, hands-on approach and a keen interest in growing and developing through experience
• Ability to work unsupervised and independently
• Accepts responsibility and engenders confidence
• Strong organisational/multi-tasking skills - ability to plan and deliver work to deadline, prioritise workload accordingly and work flexibly to meet business needs
• Communication – effectively and concisely communicates key issues and ideas in written and oral communications and listens well
• Has the potential to act as an ambassador for the Central Legal Team
• Manages stakeholder expectations effectively and is focused on client and solutions
• Helps to embed a culture of care where colleagues feel valued, recognised and trusted. Never forgets to say “Thank you”. Recognises diversity, inclusion and citizenship
• Control – complies with policies, focused on conduct and doing the right thing, identifies and escalates issues to management. Is cost aware and compliant, contributing to cost efficiencies
• Commercially, business and risk aware. Knows limits and when (and how) to ask for help

Mobile App Personal Assistant Resume Examples & Samples

• 2 years experience interfacing with customers and relationship building
• Experience or interest in luxury lifestyle servicing
• Tech savvy, resourceful and can adapt in a fast changing environment
• Strong writing skills with the ability to write effectively and concisely
• A can do attitude with the ability to share ideas to improve our daily operations
• Above all, a fun and high-energy team player who is a self-starter to get things done
• Ability to work nights and/or weekends may be required

Personal Assistant & Administrator Resume Examples & Samples

• Manage diaries for primary managers, including arranging meetings, using a high level of judgement & discretion to manage time and prioritise arrangements and suggest delegation (where appropriate). Ensure all resources are in place for meetings, and materials are circulated in advance if necessary
• Manage inbox, faxes and mail on behalf of primary managers, using judgement to prioritise. Where appropriate, action emails and make tentative arrangements in anticipation of manager needs
• Handle telephone and face-to-face enquiries on behalf of primary managers, screening calls and responding to queries directly
• Builds relationship with secretaries/admins of senior stakeholders internally and externally to manage effective/efficient work related arrangements eg. Schedule meetings etc
• Coordinate complex travel arrangements for primary managers, dealing with any changes which may be required at short notice. Obtain necessary travel documents
• Undertake general office management activities, including ordering of stationary, filing and mail collection and distribution
• First level of validation for relevant expenses incurred by the team
• Provide administrative support to managers on relevant systems, for example, absence management and expense processing (where appropriate/required)
• Produce documentation for primary managers including correspondences, minutes, creating presentations and preparing highlights reports, ensuring deadlines are met
• Maintain distribution lists and draft and circulate relevant communications
• Ensure that managers have continuity of secretarial provision, including assisting in resourcing internal and external secretarial cover where appropriate
• With understanding of requirement, retrieve, manipulate, analyse and present/prepare complex data
• Operate relevant business systems to process data (where appropriate)
• Contribute to continuous process improvement activities, by identifying areas for process and system improvement, and creating and updating administration operating procedures
• Represent the team in meetings, and report key information back to the team (where appropriate)
• Previous experience in a secretarial/PA role supporting and working with senior stakeholders
• Ability to operate calmly under pressure and establish own work priorities to deliver against deadlines
• Excellent attention to detail, to produce accurate work in a timely manner
• Ability to exercise sound judgment, discretion and common sense. Able to act on own initiative
• Ability to work independently and take appropriate initiative on matters where required
• Fast and accurate typing

Personal Assistant / Team Co-ordinator Resume Examples & Samples

• Effective diary management to maximise bandwidth for HR CCO Director; through effective management of meeting requests & providing appropriate levels of flexibility
• Act as main reference point both in presence and absence of the HR CCO Director. Resolve queries where possible otherwise channelling routine/less complex matters away from the Director to appropriate area, following up where appropriate
• Create & provide documentation as required; including, but not limited to, presentations & communications
• In all matters ensure the Directors preferred style/known wishes are conveyed, being aware of the degree of discretion that can & should be exercised
• Management of email inbox for HR CCO Director during annual leave
• Administrative support including management of absences, time sheets, expenses and hiring requests
• Work with other PA’s and PMO teams, providing proactive support, cover & knowledge sharing as is necessary to build effective relationships and ensure best possible support provided across the HR CCO team
• Build and maintain relationships across colleagues within HR Operations, wider HR teams and external contacts; at all times presenting high quality, friendly, customer centric image. They will provide support with all queries and provide assistance internally with admin tasks – i.e. room bookings, refreshments, useful contacts, building queries
• Provide support to the HR CCO in the delivery of objectives and day to day requirements of the role
• Establish effective team routines, action monitoring and prioritisation to support with delivery of objectives
• Take ownership & drive, or provide support with, ad-hoc projects as necessary
• Assist with strategic project planning to provide co-ordination across the function, ensure projects are tracking to schedule, relevant stakeholders are engaged and delivery is monitored
• Centrally co-ordinate HR CCO communications both within the team and more broadly across the function
• Support with team management and development, including organising team meetings and events, recognition and motivation, training and objectives
• Act as an engagement champion both within the team, as well as engagement with risk and control requirements across the broader HR function
• Track and manage the HR CCO team to budget and FTE targets
• Apply the highest standards of controls and risk management practices and behaviours, and embed a positive risk and control culture

Personal Assistant & Business Manager Resume Examples & Samples

• Ability to multi-task effectively and to work on own initiative in an extremely busy environment where constant reprioritisation is required
• Ability to take ownership of assigned tasks and complete them independently
• Ability to work with numbers and be able to understand the importance of accurate financial management
• Very effective verbal and written communication skills
• Proactive, flexible team player with well-developed interpersonal skills and the ability to quickly learn to navigate the organisation
• Confident in dealing with senior individuals and able to get focus as necessary
• Organised and detail oriented
• Well developed awareness of the importance of confidentiality
• Proficiency in Microsoft Office products and solid secretarial skills
• Experience of working at a senior level within an Investment Bank or similar environment is preferred
• Good time keeping and attendance
• Bilingual English/French, both spoken and written is essential
• Expertise in office software applications: Word, Excel, PowerPoint, Outlook
• Expertise in new technologies (video conferences, Skype, Lync, messaging)
• Capable of searching efficiently on the internet (logistics – hotels, specific itineraries)
• Able to analyze and understand the information concerning ongoing files
• Able to coordinate and summarize the information coming from different sources
• Able to manage priorities and to rank activities according to urgency in intense situations
• Efficiency, proactivity, diplomacy, adaptability and flexibility
• Excellent interpersonal and communication skills
• Rigour, excellent sense of organization and initiative
• Sensitive to confidentiality
• Sensitive to the customer

Personal Assistant Central Audit Department Resume Examples & Samples

Personal assistant to gm resume examples & samples.

• Providing administrative support to General Manager (Legal) and legal team
• Working collaboratively with existing PA to cover the support required
• Extensive document production
• Extensive filing
• Co-ordination of meetings
• Diary and calendar management
• Inbox management and typing of dictation for emails, letters, etc
• Drafting of internal & external communication
• Booking and coordinating all travel requirements
• Handling routine enquiries and screening of phone calls
• Management of records and data bases

Events Coordinator & Personal Assistant Resume Examples & Samples

• Performs administrative and incidental administrative functions such as preparing correspondence, answering telephones, maintaining files and supplies, keeping appointment calendar, compiling and preparing regular and special reports, and other tasks as necessary
• Handles all confidential correspondence and inter-company communications
• Facilitates general inter-departmental communications and interfacing
• May provide training and orientation to new staff
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
• Supports local and international events, congresses and conferences
• Liaises with marketing and regional division managers on identifying the venue, logistics and coordinate material for the event
• High school diploma or equivalent and a minimum of four plus years of progressively more responsible business administrative experience or a related AA degree and a minimum of two plus years of progressively more responsible business administrative experience required. A bachelor’s degree in Business Administration or equivalent is preferred
• Demonstrated proficiency in operating a personal computer with experience in word processing and spreadsheet software; previous experience using Microsoft Outlook, Excel and the demonstrated ability to use Outlook Scheduler is a plus
• Experience working in a broader enterprise/cross-division business unit model preferred. Ability to work in a highly matrixed and geographically diverse business environment
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization in English. Knowledge of Arabic is a definite plus
• Strong organizational and follow-up skills, adept at handling multiple assignments, prioritize and meet deadlines in timely manner
• Some analytical ability, originality and/or ingenuity require, as well as, attention to detail

Personal Assistant to the Group Director Resume Examples & Samples

• Professionalism, excellent judgement, use of discretion and high levels of confidentiality, prioritisation and problem solving abilities
• High initiative/self-starter
• Ability to effectively consolidate and sort information and documents
• Budgeting skills
• Excellent PC literacy skills
• Strong administrative and secretarial influence
• Exceptional customer service and conflict handling skills
• Analytical and formatting skills
• High stress tolerance levels and ability to multi-task
• Ability to work and make decisions independently
• Ability to build strong relationships
• Ability to work flexible hours during board meeting months in particular
• 3 year Executive Secretarial diploma or other relevant/similar tertiary qualification
• Minimum 5-8 years work experience in a similar role at executive level
• Dictaphone experience an added advantage
• Previous experience working with Non-executive Directors an added advantage

Related Job Titles

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