learning leader resume

Learning and Development Manager Resume Example & Writing Guide

Use this Learning and Development Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an L&D manager, you’re responsible for overseeing an organization’s training and development programs. You’ll work with HR to create training strategies that align with business goals and help employees grow. You’ll also work with trainers and coaches to develop curriculum, facilitate training sessions, and monitor progress.

At its core, learning and development is about turning knowledge into action—you’re helping people learn new skills so they can do their jobs better. If you have a passion for helping people grow and thrive in their careers, you might be ready to take on the role of an L&D manager. But before you can land this kind of job, you need an excellent resume that will convince hiring managers to bring you on board. Here are some tips and an example to help you write a resume that will get you noticed.

Experienced learning and development manager with a record of success in designing, developing, and implementing learning and development initiatives that improve employee engagement and organizational performance. Proven ability to assess training needs, develop creative solutions, and manage projects from start to finish.

• Developed and implemented a learning strategy for the business to ensure that all employees have access to training, development opportunities, and resources required to deliver an exceptional customer experience.
• Managed the Learning & Development team of 5 people across multiple locations in Australia and New Zealand with responsibility for designing, developing, delivering and evaluating L&D programs.
• Led the design of new employee induction program which included content creation, marketing collateral production as well as facilitation skills.
• Designed and facilitated workshops on topics such as leadership capability building, personal brand management, sales techniques etc..
• Facilitated cross-functional teams including Sales Leaders Forum (20+ members), Leadership Team meetings (30+ members) and Executive Committee meetings (40+ members).
• Spearheaded the implementation of a new learning management system, resulting in an increase in course registrations by 25%
• Conducted regular one-on-one meetings with employees to discuss their career goals and how they could achieve them within the company
• Managed all aspects of training budget for 100+ employees (~$50k annual budget)
• Collaborated with senior leadership team on strategic initiatives that improved employee engagement and productivity
• Developed and delivered high-impact learning experiences that increased sales performance by 15% over 3 years
• Developed training programs and materials in accordance with company needs and objectives.
• Conducted training for new and existing employees on company policies and procedures.
• Maintained records of employee training and certifications.
• Certified Professional in Learning & Performance
• Certified Instructional Designer
• Certified Trainer

Industry Knowledge: Learning Management Systems, Organizational Development, Talent Management, Training and Development, Performance Management Technical Skills: Elearning, Adobe Captivate, Adobe Acrobat, Microsoft PowerPoint, Microsoft Project Soft Skills: Leadership, Decision Making, Conflict Resolution, Communication, Motivation, Teamwork

How to Write a Learning and Development Manager Resume

Here’s how to write a learning and development manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by highlighting your accomplishments, results, and contributions.

For example, rather than saying you “managed training programs for new hires,” you could say you “developed training program for new hires that reduced training time by 20% and increased on-the-job performance by 10%.”

The second bullet point paints a much clearer picture of what the project was, how it was successful, and what the outcome was.

Identify and Include Relevant Keywords

Keywords are especially important when you’re applying online. Many companies use an applicant tracking system (ATS) to screen resumes. This system looks for certain keywords related to the job opening. If your resume doesn’t have enough of the right keywords, the ATS might not rank it high enough to be seen by the hiring manager.

The best way to identify the right keywords is to read through a job posting and take note of the terms that keep popping up. Here are some of the most common keywords for learning and development managers:

• Training & Development
• Employee Engagement
• Talent Management
• Learning Management Systems
• Human Resources (HR)
• Organizational Development
• Performance Management
• Training Delivery
• Instructional Design
• HR Policies
• Change Management
• Employee Learning & Development
• Talent Acquisition
• Leadership Development
• Facilitation
• Management Development
• Strategic Human Resource Planning
• Business Strategy
• HR Management
• HR Transformation
• Strategic Planning
• Microsoft Access
• Business Planning
• Customer Relationship Management (CRM)
• Organizational Effectiveness

Showcase Your Technical Skills

As a learning and development manager, you need to be proficient in a variety of software programs and systems in order to effectively manage your team’s learning and development. Some of the most commonly used programs and systems in this field include learning management systems (LMS), e-learning platforms, and web conferencing software. Additionally, it is also important to be familiar with adult learning theories and instructional design principles.

Including your technical skills on your resume will show potential employers that you have the necessary skills and knowledge to effectively manage a team’s learning and development.

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Learning and Development Executive Resume Examples: Proven To Get You Hired In 2024

Jump to a template:

• Learning and Development Executive
• Senior Learning and Talent Development Executive
• Chief Learning Officer
• Director of Employee Development

Get advice on each section of your resume:

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• Learning and Development Executive Resume Tips

Learning and Development Executive Resume Template

Download in google doc, word or pdf for free. designed to pass resume screening software in 2022., learning and development executive resume sample.

Learning and development executives are not entry-level HR employees, so they require a much more carefully crafted resume to succeed in the hiring process. Having a specialized degree in education and training can boost your portfolio in this case. Proving work experience will also help you get ahead as it will show you are capable of performing as an executive. A typical job description of a Learning and development executive includes monitoring how effective learning sessions are for employees as well as clear application of adult learning theories. An L&D Executive will be tasked to administrate user training and content management amongst other L&D specialists. Look at the resume we have provided below to visualize an A+ Learning And Development Executive:

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Recruiter Insight: Why this resume works in 2022

Tips to help you write your learning and development executive resume in 2024,    talk about your training successes in detail.

Differentiating yourself from other applicants can be done easily if you impress potential employees with your work record and mention milestones that you achieved in those positions. You can qualify those successes by mentioning the positive impacts on a business's productivity and the costs that your training had. You can also mention if you were awarded for performance excellence.

   Hint at your lifelong learning attitude by mentioning certifications

Industries such as the L&D critically commend the ability of a peer who is able to have a learning attitude towards life because that will make them a trainer who adapts to the never-ending changes in an industry. The best way to do so is completing courses, online or through local academies that show your interest in learning and hence, in spreading that knowledge.

Senior Learning and Talent Development Executive Resume Sample

Chief learning officer resume sample, director of employee development resume sample.

As a hiring manager who has recruited Learning and Development Executives at companies like Amazon, Google, and Microsoft, I know what it takes to create a resume that stands out. Here are some tips to help you craft a compelling resume for a Learning and Development Executive position.

   Showcase your experience designing learning programs

Hiring managers want to see that you have experience creating and implementing effective learning programs. Highlight specific examples of programs you've designed and their impact on the organization.

• Developed and launched a new onboarding program that reduced time-to-productivity for new hires by 25%
• Created a leadership development program that resulted in a 20% increase in internal promotions
• Designed and delivered a sales training program that contributed to a 15% increase in revenue

   Demonstrate your ability to align learning with business goals

Learning and Development Executives need to be able to align learning initiatives with the overall goals of the organization. Show how you've done this in your previous roles.

• Partnered with business leaders to identify skill gaps and develop targeted learning solutions, resulting in a 10% improvement in key performance metrics
• Conducted a needs analysis and created a learning strategy that supported the company's expansion into new markets
• Collaborated with HR to create a succession planning program that improved retention of high-potential employees by 15%

   Highlight your expertise in learning technologies

Learning and Development Executives need to be well-versed in the latest learning technologies and tools. Showcase your expertise in this area.

Weak examples:

• Proficient in e-learning tools
• Experience with learning management systems

Strong examples:

• Implemented a new learning management system that increased employee engagement with learning by 50%
• Developed and launched a mobile learning app that improved completion rates for required training by 30%
• Created a virtual reality training program that reduced safety incidents by 20%

   Quantify your impact with metrics

Whenever possible, use metrics to quantify the impact of your work. This helps hiring managers understand the value you can bring to their organization.

Transformed the company's learning culture, resulting in a 25% increase in employee engagement scores and a 15% reduction in turnover

Other examples:

• Managed a team of 10 instructional designers and trainers who delivered over 100 learning programs annually
• Oversaw a learning and development budget of $2M and consistently delivered programs under budget
• Increased the number of employees receiving professional development by 30% while reducing costs by 20%

   Tailor your resume to the job description

Customize your resume to the specific requirements of the job you're applying for. Use keywords from the job description and highlight relevant experience and skills.

For example, if the job description emphasizes experience with diversity and inclusion initiatives:

• Developed and launched a diversity and inclusion training program that increased employee understanding of unconscious bias by 40%
• Partnered with the Diversity and Inclusion Council to create a mentoring program for underrepresented employees, resulting in a 20% increase in retention

If the job description emphasizes experience with leadership development:

• Created a leadership development program for high-potential employees that resulted in a 25% increase in internal promotions
• Designed and delivered a series of executive coaching sessions that improved leadership effectiveness scores by 15%

   Show your industry knowledge and thought leadership

Demonstrate that you stay up-to-date with the latest trends and best practices in learning and development. Highlight any thought leadership activities, such as speaking engagements, publications, or blog posts.

Regular contributor to industry publications, including ATD and CLO Magazine. Presented at the ATD International Conference on the topic of "Measuring the ROI of Learning Programs."

• Served on the advisory board for the Corporate Learning Summit and helped shape the conference agenda
• Authored a white paper on the future of learning and development that was downloaded over 1,000 times
• Created and maintained a blog on learning and development best practices that attracted over 5,000 monthly readers

Writing Your Learning and Development Executive Resume: Section By Section

  summary.

While a resume summary is optional, it can be a valuable addition for Learning and Development Executives. It provides an opportunity to highlight your most relevant skills and experiences, and to clarify your career goals. This is especially useful if you're changing careers or have a diverse background that may not immediately align with the Learning and Development field.

However, it's crucial to avoid using an objective statement, as these are outdated and focus on what you want rather than what you can offer. Instead, craft a compelling summary that showcases your unique value proposition and entices the hiring manager to keep reading.

To learn how to write an effective resume summary for your Learning and Development Executive resume, or figure out if you need one, please read Learning and Development Executive Resume Summary Examples , or Learning and Development Executive Resume Objective Examples .

1. Tailor your summary to the L&D role

When writing your summary for a Learning and Development Executive position, it's essential to align your skills and experiences with the requirements of the role. Research the company and the specific position to identify the key competencies and attributes they're seeking.

Avoid generic statements that could apply to any job, such as:

• Experienced professional seeking a challenging role in a dynamic organization
• Results-driven individual with a proven track record of success

Instead, focus on the specific skills and experiences that make you a strong fit for an L&D leadership role, such as:

• Learning and Development Executive with 10+ years of experience designing and implementing innovative training programs that drive employee engagement and performance
• Collaborative leader with expertise in talent development, instructional design, and e-learning solutions

2. Highlight your impact and value

As a Learning and Development Executive, your summary should convey the value you bring to an organization. Focus on the impact you've made in previous roles, such as improving employee retention, increasing productivity, or driving business results through effective training initiatives.

Consider the following example:

Accomplished Learning and Development Executive with a passion for creating dynamic, learner-centric training programs. Proven success in implementing leadership development initiatives that have increased employee engagement scores by 25% and reduced turnover by 15%. Adept at collaborating with cross-functional teams to align learning strategies with business objectives and drive measurable results.

By highlighting specific achievements and the value you've brought to previous organizations, you demonstrate your potential to make a significant impact in your next Learning and Development Executive role.

  Experience

Your work experience section is the heart of your resume. It's where you showcase your career achievements, skills, and impact. Hiring managers and recruiters look to this section to understand your career story and assess if you're qualified for the role.

In this section, we'll cover the key steps to write an effective work experience section that will impress hiring managers and land you interviews.

1. Use strong L&D action verbs

When describing your work experiences, use powerful action verbs that are relevant to learning and development roles:

• Designed and implemented a new onboarding program that reduced time-to-productivity by 25%
• Facilitated leadership workshops for 50+ managers, resulting in a 15% increase in team engagement scores
• Collaborated with SMEs to develop 20+ e-learning modules on product knowledge and soft skills

Avoid generic, overused verbs like 'managed', 'handled' or 'responsible for'. Instead, choose strong verbs that convey your actions and results, such as:

2. Quantify your impact with metrics

Numbers jump off the page and quickly convey your contributions. Whenever possible, include metrics that demonstrate the business impact and scope of your work:

• Created a sales training program for 200 reps that increased revenue per rep by $50K
• Managed a $1M budget for learning initiatives across 5 global offices
• Achieved a 95% satisfaction rating and 90% average exam score on compliance training

If you don't have access to direct business metrics, quantify your work in terms of:

• Number of people trained
• Number and types of training programs developed
• Satisfaction scores and completion rates
• Size of budgets and teams managed

3. Highlight the L&D tools you've used

Modern L&D executives use a variety of tools to develop, deliver and track training. Showcase your technical skills by mentioning the specific platforms and tools you've used.

For example:

• Implemented Workday Learning to streamline course delivery and tracking for 5,000 global employees
• Used Articulate 360 to develop 30+ interactive e-learning courses on product knowledge and compliance
• Administered training through Docebo LMS and analyzed course metrics to optimize content

In contrast, a work experience description like this is too vague:

• Used an LMS to deliver training courses to employees

It doesn't convey the specific tools you can use, the scale of training, or type of content you developed.

4. Show your career progression

Hiring managers like to see candidates who have progressed and taken on more responsibility in their career. If you've been promoted or expanded your scope, make that clear in your work experience section.

You can show promotions like this:

Acme Inc. Senior Learning Manager, 2019-Present Learning Manager, 2016-2019

For expanded scope, you might say something like:

• Promoted to lead company-wide training initiatives, overseeing a team of 5 instructional designers and trainers
• Took on additional responsibilities including vendor management and budget planning for all L&D programs

This makes your career trajectory clear, versus a work experience section that reads like:

Acme Inc. Learning Manager, 2016-2019 - Developed training - Managed LMS Senior Learning Manager, 2019-Present - Managed training team - Oversaw training programs

  Education

Your education section is a critical part of your resume as a learning and development executive. It shows hiring managers that you have the necessary knowledge and skills to excel in the role. In this section, we'll cover the key steps to writing an effective education section that will help you stand out from other candidates.

1. List your degrees in reverse chronological order

When listing your education, start with your most recent degree and work backwards. This is especially important if you have multiple degrees or certifications.

• Master of Science in Organizational Development, XYZ University, 2018
• Bachelor of Arts in Psychology, ABC College, 2014

Avoid listing your degrees in a random or unclear order, such as:

• Bachelor of Arts in Psychology, ABC College
• Master of Science in Organizational Development, XYZ University

2. Include relevant coursework and projects

If you're a recent graduate or have limited work experience, highlighting relevant coursework and projects can help demonstrate your knowledge and skills to potential employers.

For instance, you might include:

• Relevant coursework: Adult Learning Theory, Instructional Design, Leadership Development
• Capstone project: Designed and implemented a leadership training program for a local nonprofit organization

However, avoid listing irrelevant or basic courses that don't showcase your expertise, such as:

• Introduction to Psychology
• English Composition 101

3. Keep it short and sweet for senior-level roles

If you're a seasoned learning and development executive with extensive work experience, your education section should be brief and to the point. Hiring managers will be more interested in your professional accomplishments than your academic background.

A good example for a senior-level candidate might look like this:

Master of Science in Human Resource Development, University of XYZ Bachelor of Arts in Communication, ABC College

Avoid including unnecessary details or dates that could lead to age discrimination, such as:

Master of Science in Human Resource Development, University of XYZ, 1995 Bachelor of Arts in Communication, ABC College, 1992 Relevant coursework: Organizational Behavior, Training and Development, Leadership and Motivation

  Skills

The skills section of your Learning and Development Executive resume is where you showcase your top abilities that align with the job requirements. It's a critical section that can make or break your chances of getting an interview. Here are some key tips to keep in mind when writing your skills section:

1. Choose relevant L&D skills

As a Learning and Development Executive, you likely have a wide range of skills. However, not all of them are relevant to the job you're applying for. Review the job description carefully and identify the key skills the employer is looking for. Then, choose the skills that match those requirements and highlight them in your skills section.

Here are some examples of relevant skills for a Learning and Development Executive:

• Instructional Design : Curriculum development, eLearning, blended learning
• Training Delivery : Facilitation, virtual training, classroom training
• Learning Technologies : LMS, authoring tools, video conferencing

To ensure you're using the right skills, try using a tool like Targeted Resume from Resume Worded. It compares your resume to the job description and identifies missing skills and keywords that you should include.

2. Avoid generic or outdated skills

While it may be tempting to list every skill you have, avoid including generic or outdated skills that don't add value to your resume. For example, listing "Microsoft Office" as a skill is not impressive for a Learning and Development Executive. It's assumed that you have basic computer skills.

Skills: Microsoft Office, PowerPoint, Leadership, Communication

Instead, focus on specific and relevant skills that demonstrate your expertise in the field, like this:

Skills: Instructional Design, eLearning Development, LMS Administration, Virtual Training Facilitation

Keep in mind that including outdated skills like "Overhead Projectors" or "VHS Recording" may signal to recruiters that you're not up-to-date with the latest learning technologies and trends.

3. Tailor skills to pass applicant tracking systems

Many companies use Applicant Tracking Systems (ATS) to screen resumes before they reach a human recruiter. These systems scan your resume for specific keywords and skills related to the job description. If your resume doesn't contain those keywords, it may be automatically rejected.

To increase your chances of passing the ATS, carefully review the job description and include relevant skills and keywords in your skills section. For example, if the job description mentions "learning management systems," make sure to include the specific LMS you have experience with, like this:

• Learning Management Systems: Cornerstone OnDemand, Docebo, Litmos

You can use a tool like Score My Resume from Resume Worded to check how well your resume is optimized for ATS. It analyzes your resume and provides feedback on how to improve your skills section and other key areas.

4. Use proficiency levels strategically

Some job seekers like to include proficiency levels next to their skills to indicate their level of expertise. While this can be helpful in some cases, use them strategically and sparingly. Only include proficiency levels for skills that are highly relevant to the job and where you have a high level of expertise.

Here's an example of how to use proficiency levels effectively:

Skills: Instructional Design (Expert) eLearning Development (Advanced) Virtual Training Facilitation (Expert) Learning Analytics (Intermediate)

Avoid using proficiency levels for every skill, as it can clutter your skills section and make it difficult to read.

If you do choose to use proficiency levels, be honest about your abilities. Don't claim to be an expert in a skill if you only have basic knowledge. It's better to leave off the proficiency level than to exaggerate your expertise.

Skills For Learning and Development Executive Resumes

Here are examples of popular skills from Learning and Development Executive job descriptions that you can include on your resume.

• Succession Planning
• Employee Engagement
• Management Development
• Learning Management
• Human Resources (HR)
• Instructional Design
• Employee Relations
• Vendor Management
• Employee Training
• Change Management

Skills Word Cloud For Learning and Development Executive Resumes

This word cloud highlights the important keywords that appear on Learning and Development Executive job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

How to use these skills?

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Learning and Development Executive Resumes

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Learning Manager Resume Samples

A Learning Manager is responsible for the training and development of the company’s employees. The job description entails making the best use of the people’s talent and helping them to bring out their fullest potential. A well-drafted Learning Manager Resume mentions the following core duties and tasks – creating and executing learning strategies and programs, evaluating individual and organizational development needs; implementing various learning methods companywide, designing and delivering e-learning courses, and workshops; helping managers develop team members through career pathing, and tracking budgets and negotiating contracts.

Just like other managerial posts, this role also expects the following skills from job applicants – current knowledge of effective learning and development methods; familiarity with e-learning platforms and practices; experience in project management and budgeting; and excellent communication and negotiation skills. A degree in business, or psychology along with professional certification is often seen on eligible resumes.

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Learning Manager Resume

Summary : An organized and detail-oriented manager, able to prioritize and delegate tasks effectively to ensure timely project completion within a team environment. An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational goals. Ability to work independently, and within a team environment. Strong relationship building, influencing, and motivational skills. A dedicated team player, committed to providing high-quality support and excellent problem-solving skills to all organizational levels.

Skills : Organizational, Self-Motivated, Microsoft Office, Detail Oriented.

Description :

• Successfully managed the training program in the Hamilton site.
• Responsible for developing Learning Specialists' skills and operational understanding.
• Currently supported, and maintained trained relationship with the client.
• Responsible for the development and management of Instructors/LSTT's, who facilitated multiple lines of business, including customer service, technical support, sales/retention, and leadership.
• Adhered to the GOS (Global Operating System) to drive Sitel's 6 core competencies around hiring, training, developing, maintaining and retaining.
• Responsible for 96% on GOS scorecard for the learning department in the Hamilton site.
• Mentored to newer LM's.

Summary : Career Overview Worked with a leading start-up in the Healthcare I.T. industry Worked with Fortune 500 and 100 companies Created and implemented new technologies in e-Learning and e-Commerce Created and developed online education courses and certified education units (CEUs) for both healthcare and medical professionals.

Skills : MS office, Leadership.

• Provided sound Instructional design and elearning expertise to companies that reside in the greater San Francisco bay area.
• Currently specialized in providing E-Learning courses and systems to a great range of clients.
• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Maintained continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Coached, mentored and led personnel within a technical team environment.
• Presented periodic dashboard reports on the current program, future opportunities and client issues.

Summary : Versatile Learning Manager who consistently demonstrates a unique combination of organizational and administrative skills combined with an exemplary knowledge of Adult Learning and information research seeks a position where experience, motivation, passion, and commitment to excellence will be utilized and advanced.

Skills : Training Management, Performance Consulting, Corporate.

• Managed staff of Learning Specialists and Management Apprentices in support of call center operations.
• Planned, coordinated, and directed training and staff development programs.
• Analyzed the training curriculum and delivery, identify needs, and formulate appropriate recommendations of action plans in conjunction with key Operations personnel.
• Evaluated the effectiveness and relevance of training materials and make appropriate curriculum changes.
• Assisted management teams in identifying and analyzing trends.
• Driven initiatives to identify corrective action plans to resolve performance gaps.
• Partnered with Quality Assurance team to identify trends and lead continuous improvement efforts associated with training.

Objective : Managing change and measuring learning to successfully meet business goals is a primary driver in my career accomplishments. Reducing errors, increasing productivity, and adopting new technologies in financial services are all a part of the change management and learning strategies I have created to move the business needle in the right direction.

Skills : Project Management, ADDIE, Learning Management Systems,.

• Brought on board to direct global commerce change management and training efforts for external partners and sales.
• Collaborated with stakeholders and strategized sponsorship, communication, resistance management, and learning plans to craft master change roadmap.
• Led teams global teams to deliver high-impact training solutions.
• Managed company-wide and external partner communication, delivering targeted messaging to 200,000+ readers in addition to leveraging web 2.0 and social media.
• Led planning and execution of training and education activities resulting in better skilled internal and external engineering staff Drove usage of configuration and pricing tools, Cisco Commerce Workspace and SFDC (Salesforce.com), by sales, sales engineering and channels professionals, shortening sales cycles for Cisco solutions.
• Architected and deployed partner certification model that encouraged return learners with Cisco Learning Partners.
• Oversaw development of 150 self-paced interactive nano-learning solutions and delivery of 400 live sessions annually driving partner sales productivity resulting in upward swing in revenue Enabled operational consistency through defining best practice standards for modality and logistics along with use of learning management systems, content management systems, and authoring tools.

Summary : Dynamic, accomplished Learning Manager with extensive portfolio of success across Learning & Development program development, new-hire training onboarding, office management, and administrative support. Polished presenter & instructor; committed to making learning fun to keep employees engaged in learning.

Skills : Training/Presentations, Learning Development, Organizational, Leadership, Mentoring, Office Management, Instructor, Instructional Design.

• Mentored and lead the District Team Leads.
• Managed the successful training and onboarding of all new employees by ensuring the field trainers and their managers are properly trained to support them.
• Designed and developed new training programs for implementation across the country using self-paced, instructor-led program.
• Organized existing content to assist in data integrity and to make sure learning is in line with company policy and procedures.
• Strived to continue to make learning fun and keep employees engaged in learning.
• Sought out talented employees and assist them in their development to be the future of the company.
• Collaborated with Human Resources and business leaders to build leadership competencies of high potential leaders through the development and implementation of action learning programs.

Summary : As a Learning Manager, responsible for Creating, communicating and executing the vision and strategy for the cybersecurity awareness learning program and motivate team to achieve the goals, and aslo Researching and analyzing new processes and technologies available in the security industry to facilitating an industry leading cyber security learning program.

Skills : Programming Skills, Learning Skills.

• Managed the organizations learning strategy for enterprise training. 
• Assessed enterprise learning needs and develops and manages a portfolio of learning and career development programs. 
• Supports learning and development efforts around critical organizational initiatives related to people and culture. 
• Utilized a variety of learning strategies and technologies to achieve desired outcomes.
• Evaluated and reported the status and impact of career development and learning programs and initiatives to the Director of People Services & Strategies. 
• Administered corporate mandatory training program and learning and development technologies. 
• Oversaw consultant contracts for training services. 

Headline : To achieve a leading position in the Training and Development Management sector for which my in-depth background, knowledge and experience will have a valuable impact.

Skills : Powerpoint, Facilitation, Facilitation, Project Management, Project Management, Leadership Development, Leadership, Leadership.

• Performed impact analysis of learning and development initiatives and collaborated in learning and development needs assessments of Maggiano's restaurant management and hourly employees.
• Detailed activities included: Supported the Managers In Development by serving as a resource for projects, assignments, reviews and finals.
• Planned and directed implementation of annual budgets, performance targets and presentations.
• Partnered with Field Trainers and Area Directors to facilitate smooth roll-outs of all Maggiano's Little Italy training initiatives.
• Maximized the benefits of technology systems such as E-Learning, Learning Management System (LMS) for 40+ restaurants.
• Developed tools for timely and effective delivery of new training programs.
• Programmed aligned individual and team development needs with strategic business initiatives.

Summary : Learning Manager professional with experience in convenience retail, food service, health-care and manufacturing. Budget responsibility ranging from $2.5 - $25 Million. Skilled in field based consulting and corporate office environments. Excellent leadership development program creation and delivery. Reduce and eliminate outdated and redundant programs with integrated, blended learning approach including e-learning.

Skills : Planning Skills, Developing Skills.

• Managed full program details including budget, nominations, vendor partnerships, coaching & development and identification of capstone projects.
• Earned 4 awards for successfully implementing learning solutions that resulted in adoption and revenue growth.
• Participated as requested in Quarterly Business Reviews, client visits, new account and/or new product implementations.
• Operations Manager Successfully managed a team of 8 coaches.
• Assisted all departments including HR/Training/Operations in achieving and maintain above 80% on Associate Satisfaction for the past 6 years.
• Established and maintained process and procedures for learning design, development, delivery and evaluation using multiple learning modalities. 
• Performed relevant duties and supervises staff in the execution of programs to ensure they provide for a skilled, competent, productive, and inclusive workforce.

Summary : Microsoft Certified Professional, manager, (15 years in Training and support) skilled in end user support and instruction. Course Instructor, above average public speaker with excellent teaching attributes. Skilled in presentations for groups ranging from small (5 to 6) to large (30 to 300). 20+ years in Broadcasting, Certified NJDOE Teacher.

Skills : Planning Skills, Consulting Skills.

• Led in the development, implementation and managing of department goals, objectives, policies and priorities in partnership with the department Director.
• Selected, trained, motivated, evaluated and developed subordinate personnel and ensures that department strategic objectives and priorities are achieved and coordinated with other departments.
• Led and managed a geographically dispersed (North & South America) Team of 5+ L&D Specialists (facilitators, trainers, coordinators) and small team of contingent workers in the Philippines.
• Driven and measured performance to deliver high value results for the business.
• Ensured alignment of training resources to enable strategic business goals.
• Provided Performance Consulting, oversight and guidance on functional/professional skills needs with a focus on business strategy alignment and enablement.
• Partnered with stakeholders to ensure effective delivery of content as identified by Senior Leadership.

Summary : Responsible for Creating and deploying instructional videos to reinforce training outside of the learning system, and also Conducting on-site training instruction and assessments when required to allow for maximum instructional effectiveness.

Skills : Developing Skills, Learning Skills.

• Supported for internal workforce programs including performance management and development planning.
• Integrated of digital transformation, diversity, equity and inclusion competencies into all learning.
• Provided ongoing feedback and coaching to team members and others ad hoc.
• Knowledged and application of adult learning theory and eLearning development.
• Successfully used Performance Consulting to identify and suggest actions to improve performance.
• Directed learning, development and awareness functions related to complex global cyber security programs.
• Provided subject matter expertise on cybersecurity learning, development and awareness with process owners, business partners, shared services and external vendors to develop and implement organizational development solutions.

Table of Contents

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A Learning Leader

Learn Unlearn Relearn

Educational Philosophy

I believe that every student is unique and special and that they all have the ability to learn. It is our responsibility as educators to nurture and develop every student to his/her maximum potential and assists them to become lifelong learners, as well as helping them to be happy, self-directed, realistic, and responsible decision makers in our multicultural, ever-changing world .

Find me at..

Education Summary

• Master of Science: Mathematics (pursuing)
• Post Graduate Diploma in Educational Administration
• TEFL (online 100 hr. Certificate)
• Bachelor of Education Mathematics , Physics
• Bachelor of Science (Mathematics , Physics, Computer Applications)
• Senior Secondary and Secondary Certificate

Certification & Badges

Early childhood Educator level one (Child Development Assistant),Canada

IELTS score: 8.0

Toefl ibt score 110

Toastmasters’ International member – Leadership development (President/secretary  of School club)

Personal Statement

I am a well mannered, respectful and reliable individual with a bright, upbeat personality. I am honest, responsible and hard working with excellent time management and people skills. I relate well to people of all ages and ethnicity and enjoy interacting with others. I set high standards for myself and enjoy achieving personal and professional goals within a working environment.

I have a passion for education and leading the learning environment with involvement of science and project based learning. I believe my knowledge and application in the field of Early childhood Education and STEAM  skills within a conducive environment will be beneficial. I work well in a team environment or in an individual setting and show flexibility and adaptability to changes. I  have the ability to make quick decisions and the initiative to see what needs to be done. I am a self-motivated person with an ability to respond well to feedback.

Skills and Specialization

Early childhood care and Education

Early year’s foundation stage-UK curriculum

International Primary Curriculum (IPC) Early years

Elementary school Mathematics and Science

STREAM (Science, Technology, Reading-Writing, Engineering, Arts, Mathematics) in Early childhood

Knowledge of Play way-Montessori-Waldorf schooling

Project based Learning

Employment Summary

Assistant Headmistress, K D Ambani Vidyamandir, Jamnagar,India [December 2017-April 2020] Unit head- leading academic and administrative work of Pre-primary wing, with 80+ staff  and about 1000 students ( A Reliance foundation school for Reliance industries employees with 3800 students and 250+ staff)

School Headmistress , Banyan Tree School, Jaipur [2016-2017] In-charge of School (Pre-primary ~ Class 10) in absence of school principal, worked for CBSE affiliation and up gradation, handled school administration in full capacity from Nov, 2016 till April,2017 and hence forth  Pre-primary to class IV academically and administratively.

Admin team member, Geoje International Kids Academy, Geoje, South Korea [2014-2016] Admission/ new enrollment, parent communication, teacher training, various events and volunteered as an admin team member and homeroom teacher for ages 4~6 years old , handling administrative work at GIKA. Developed and maintained  School website.

Admin team member, Rainbow International Playschool, Geoje, South Korea [2013-2014] Served as a teacher for early years age group and administration of an international kindergarten taking responsibility of overall management of events, enrollment and smooth running of the playschool.

Teacher, Shree Radheshyam Vidya mandir Senior Secondary School, India [2005-2006] Served as a Math/ Science teacher for Senior secondary years.

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Protests in New York as US campuses brace for more unrest over Gaza war: Updates

Editor's Note: This page is a summary of news on student protests of the Israel-Hamas war for Tuesday, April 23. For the latest news see our live updates file for Wednesday, April 24 .

NEW YORK − Protests loomed and negotiations inched forward Tuesday at NYU, Columbia and elsewhere as colleges across the nation grappled with unrest after days of demonstrations, campus closures and arrests swirling around U.S. support for Israel in its war on Hamas.

The protests fueled a national debate over free speech and student demonstrations amid growing unrest over the fate of Palestinians in Gaza and concerns for the safety of Jewish students at home. Dozens of protesters were arrested Monday at pro-Palestinian demonstrations at Yale University in Connecticut and New York University in Manhattan.

Hundreds of students at Stanford University in Northern California held a walkout. At the University of California, Berkeley, students erected a Free Palestine Encampment. New York's Columbia University, the epicenter of the demonstrations, announced classes will provide a virtual learning option − where technology permits − until spring semester ends May 10.

"Safety is our highest priority as we strive to support our students’ learning and all the required academic operations," the university said in a statement.

The protests stem from the clash between Hamas and Israel, ignited by the militant group's assault on Israeli communities Oct. 7 that killed almost 1,200 people. Israel's subsequent bombardment and invasion of Gaza has killed tens of thousands of Palestinians − militants and civilians; men, women and children − and fueled a dire humanitarian crisis.

Columbia cancels in-person classes: Protesters arrested at Yale and NYU

Developments:

∎ Student protesters inside the Columbia encampment barred the media from entering the space Tuesday. University administrators told USA TODAY it was up to students whether to allow in reporters, who spoke with student activists just outside the encampment.

∎ Hours after dozens of protesters were arrested Monday at Yale, Jews for Ceasefire held a "Seder in the Streets." Seder is a ritual dinner marking the start of Passover. The Yale encampment, set up last week, drew several hundred people calling on the university to drop investments to military weapons manufacturers.

∎ At the University of Michigan in Ann Arbor, about 25 tents housed students calling for the university to divest from Israeli investments. Palestinian flags waved around the square, with banners and signs bearing messages in support of Palestinians. Two large banners read: "Encampment For Gaza! Divest Now!" and "Long Live The Intifada (uprising)."

Columbia president: 'It is essential' that encampment be dismantled

Columbia University President Minouche Shafik said Tuesday night that the actions taken by the university are justified.

"I fully support the importance of free speech, respect the right to demonstrate, and recognize that many of the protestors have gathered peacefully," Shafik said in an email obtained by USA TODAY that was sent to students and faculty. "However, the encampment raises serious safety concerns, disrupts campus life, and has created a tense and at times hostile environment for many members of our community. It is essential that we move forward with a plan to dismantle it."

She said a small group of university leaders have been speaking with student organizers "to discuss the basis for dismantling the encampment." Those talks are facing a deadline of midnight tonight to reach agreement, Shafik said.

Shafik added, "I very much hope these discussions are successful. If they are not, we will have to consider alternative options for clearing the west lawn and restoring calm to campus so that students can complete the term and graduate."

But a group called Columbia Students for Justice in Palestine released a statement late Tuesday and said that they refused to negotiate with university officials.

"Late tonight, Columbia University threatened (Columbia University Apartheid Divest) negotiators to call both the National Guard and NYPD if we do not acquiesce to their demands," the statement read , adding: "We remain steadfast in our convictions and will not be intimidated by the University's disturbing threat of an escalation of violence."

Last week, Shafik trekked to Washington for a congressional hearing about antisemitism on Columbia’s campus. She faced a salvo of tough questions from lawmakers expressing dismay about reports that Jewish students have felt unsafe since Hamas’ Oct. 7 attack.

A similar hearing in December featuring the presidents of Harvard University and the University of Pennsylvania resulted in controversial clashes that ultimately cost them their jobs.

While Shafik was in Washington, students set up camps on lawns at the center of campus, demanding the university sever all its ties to Israel. The following morning, Shafik called in the New York City Police Department to clear out the demonstrators. Officers arrested more than 100 people. The rallies continued and Shafik essentially closed the campus Monday, ordering classes to be held remotely.

− Rachel Barber, Zachary Schermele

Jewish and Palestinian students address arrests, fear for safety

Several students who had been arrested by New York City police gathered outside the Columbia president’s residence a couple of blocks from the main campus on Tuesday afternoon. Police stood to the side as students took turns reading prepared remarks and responding to reporters’ questions.

Many of the arrested students are Jewish, and three Barnard students refuted the idea they were any less Jewish for protesting against Israel. “We have continually had to defend our religious identities, even when there's a long tradition behind them,” said student Sarah Borus, who also said she lost her housing after being arrested.

Marianne Hirsch, an English professor at Columbia who is also Jewish and teaches Holocaust studies, said the arrests of students and constant police presence “creates an atmosphere of fear and intimidation.”

“This is not what the university is about,” she said. “This amplifies divisions among students, amongst Jewish students.”

Mahmoud Khalil, a Palestinian graduate student who is negotiating with Columbia on behalf of student organizers, said he had rarely spoken out before because he is on an F-1 student visa and feared deportation if he was arrested. But he said Palestinian and Arab students had also felt unsafe, in addition to fearing for their families back home.

“Columbia has not acknowledged this pain,” he said.

Students pledge to camp until Columbia cuts ties with Israel

Outside the Columbia encampment, students held a press conference to reiterate their demand that the university cut ties with Israel. Students entered and exited the space as classes continued Tuesday, now also available remotely.

“We have made it clear that we will be occupying this lawn until all of our demands are met,” Khymani James, a Columbia student and an encampment organizer, told reporters. He said the encampment has a lead negotiator with the university but declined to elaborate.

The demands include complete divestment from Israel, including a student-exchange program and Columbia's campus in Tel Aviv, as well as financial transparency for the school’s investments. The students also demand amnesty for the students and faculty disciplined or arrested from the demonstrations, including more than 100 detained Thursday.

Freshman Sebastian Verrelli said he was disappointed by the school's actions against the students, but to him the demonstrations highlight the role of academic institutions to challenge people’s beliefs. “This campus community has incredible strength and a willingness to engage in dialogue,” he said. “It's a reason why I chose to be here.”

Biden to speak at Morehouse commencement, risking backlash as campus protests over Gaza grow

In Berkeley, a growing but peaceful encampment

The number of tents grew overnight from 12 to 50 at the Free Palestine encampment at the University of California in Berkeley, according to Malak Afaneh, co-president of the Law Students for Justice in Palestine.

The site was bustling but peaceful Tuesday, as volunteers dropped off food and a group of preschoolers from Oakland and their teachers ate lunch and toured around the tents. Several speakers addressed a small crowd during the afternoon.

Afaneh said student protesters will remain onsite as they’re demanding the university call for an end to the war in Gaza and divests from defense contractors profiting from the conflict, including Boeing, BlackRock and Lockheed Martin. Protesters also want the university to sever ties with Israeli academic institutions and create policies to protect Palestinian students as well as create a Palestinian studies program.

“I am 100% fully confident that all of our goals for divestment will be achieved,” Afaneh said. “We’re going to be here come rain, sunshine, suspensions, expulsions, all of it.”

UC Berkeley spokesperson Dan Mogulof said the school is keeping open communication with protest organizers, adding that Cal's top objective is "to ensure that students who want to attend classes and pursue their education can do so without interference and disruption.”

− Terry Collins

Dozens arrested near Senate Majority Leader Chuck Schumer's home

Hundreds of people with the activist group Jewish Voice for Peace held a protest Tuesday evening at Grand Army Plaza in Brooklyn, just down the street from the home of U.S. Senate Majority Leader Charles E. Schumer, D-N.Y. Along with ongoing student demonstrations across universities in New York City, Jewish Voice for Peace’s rally protested against the impending congressional bill to fund billions of aid to Israel .

The group held a symbolic Seder meal on the second day of the Passover holiday. People sat around a large illustration of ritual food for the meal. In addition to Jewish staples for the plate, the illustration added added items of olives and strawberries, symbolizing food representative of Palestine.

By nightfall, the group blocked traffic around Grand Army Plaza, bringing cars and buses to a standstill as police responded. The group has led prior actions at Grand Central Terminal and elsewhere in New York City that have resulted in hundreds of prior arrests.

In the roadway near Grand Army Plaza, police began pulling dozens of people, young and old, off the roadway, handcuffing them with zip ties, and loading them on at least six buses that lined down the street. Organizers said the act was meant to send a message from Jewish Americans who feel their identity is being used to justify funding to Israel's war by American politicians.

“Our actions have to build,” Stefanie Fox, the executive director of Jewish Voice for Peace, told USA TODAY as police cleared people from the street. “We have an obligation.”

As police lined up the last of the demonstrators to place them on buses, the Democratic-controlled Senate passed the $95 billion foreign aid package . About $17 billion of the aid goes to Israel, the Democratic-controlled Senate passed the $95 billion foreign aid package . About $17 billion of the aid goes to Israel.

− Eduardo Cuev as

NYU protest with union presence rips arrests, school president

An NYU protest kicked off midafternoon in lower Manhattan's Washington Square Park, a quasi-center for university life. Off to the side of the park's famous fountain, a group of speakers led a medium-size crowd in chants like "Linda Mills you're a liar," referring to the school's president. They also instructed those in attendance not to speak to reporters who weren't vetted.

The crowd, which included not only students but also NYU employees and some of their children, heard about the arrests and strong police presence from the previous night.

"We had members, faculty who were arrested last night because management turned the NYPD on peacefully demonstrating students and faculty, which they then disingenuously justified by saying that there were outside agitators," said Charles Gelman, 36, an adjunct faculty member at NYU.

Many signs read "UAW for a permanent cease-fire" over the backdrop of the Palestinian flag. The Academics Come Together-United Auto Workers Local 7902 represents more than 4,000 adjunct professors, educators and health care workers at NYU and the New School, its website says.

"In part we are trying to stand in solidarity with the Palestinian trade unions who have called for support from fellow unions internationally to do what we can to stop the flow of weapons, especially from the United States to Israel, that are destroying homes, families and lives in Gaza and in the West Bank," said Gelman, an ACT-UAW member. 

MIT students have Passover Seder on lawn

CAMBRIDGE, Massachusetts – At the Massachusetts Institute of Technology, students have been camping out on a lawn outside the student center since Sunday. As darkness fell Tuesday night, they were nearing the end of a Passover Seder, with the Jewish students teaching the non-Jews about their tradition.

Graduate student David Berkinsky, who had defended his PhD thesis in physical chemistry a day earlier, said some of the students had been in tears as they shared the meaning of the holiday, which celebrates the liberation of Jews from Egypt thousands of years ago.

“That story doesn’t end with the liberatory struggle of the Jewish people, but it extends to all the liberatory struggles and that includes the Palestinian people, of course,” said Berkinsky, who belongs to Jews for Ceasefire, part of the MIT Coalition for Palestine.

The broader group wants MIT to cut its ties to companies that make military equipment Israel has used against Palestinians in Gaza, Berkinsky said.

While he spoke, about a dozen students sang traditional Passover songs and danced in a circle, as a student wearing an Orthodox Jewish head-covering and scarf played the clarinet. Many of the students, clearly singing the songs for the first time, stumbled and laughed their way through the lyrics. “There’s obviously a lot of joy we have together,” Berkinsky said. “This is a struggle we’re committed to.”

− Karen Weintraub

At Columbia, police helicopters part of daily life

Columbia University graduate student Layla Saliba said pro-Palestinian student groups set up tents on campus because they felt protest rallies and walkouts were ignored by administrators. Saliba, who is with the group Columbia University Apartheid Divestment, said multiple student groups, which include many Jewish students, want Columbia to withdraw its investments in companies that profit from the war in Gaza.

Students also want school suspensions to be revoked for some who received them after campus demonstrations in recent months.

Saliba, 24, said a handful of police helicopters and drones fly over the encampment areas daily. “I don’t like it, it makes me feel like I’m a zoo animal. Especially because we’re not doing anything wrong,” she said.

This week, some of Saliba’s friends were arrested for holding signs on campus, she said. Saliba said she hasn’t heard of any instances of pro-Palestinian students targeting Jewish students and said many students from different religious backgrounds feel scared of the large police presence.

“When you have armored vehicles, that’s going to make it tense for everyone,” she said.

− Claire Thornton

Antisemitism, reasons for protests should both be recognized, official says

At a security entrance to Columbia, New York City Public Advocate Jumaane Williams went into the campus just after a student, wearing a kippah head covering, was turned back by campus security and told to return to Barnard’s campus across the street.

Williams, a Democratic city official, said the student told him the campus felt less safe with the heightened police and security presence. Inside, Williams said he saw peaceful students at the encampment at the center of campus.“It’s the fact that people are standing up for Palestinians in Gaza,” Williams said. “And I really think that makes people uneasy.”Williams said he spoke with students who felt uneasy because they sensed antisemitism, some from people off campus. Williams said the presence of antisemitism should be acknowledged, as well as the reasons why many are protesting the war in Gaza.

“Just saying cease-fire can’t be antisemitic,” he said.

NYU under fire for calling in police

Mills said she brought in police to NYU after protesters breached barriers with "disorderly, disruptive and antagonizing behavior that interfered with the safety and security of our community." She said many refused to leave.

NYU's professor association issued a statement Tuesday calling much of the account false and blasting the administration for bringing in the police. The statement said the protest was loud, but there was no intimidation "other than by NYPD," which the group said, "made arrests in an especially rough manner" and pepper sprayed a student who was taking pictures. NYPD did not immediately respond to USA TODAY's request for comment.

Spencer Mulvaney, 20, a sophomore film major at NYU, said she found the administration's actions "upsetting."

"The protests that occurred were nonviolent and contained," she said. "Yet the police incited fear and used force ... as someone yelled, 'These are kids!'"

New York University sees brief quiet after Monday protests

New York University’s Manhattan campus was quiet early Tuesday following pro-Palestinian demonstrations that led to scores of arrests a day earlier. Outside the Stern business school, cameras were trained on a set of barricades while a man held a sign reading, “Israel kills 1400 kids.”

Nearby, Nikhil Chirumamilla, a senior studying dramatic writing, looked on. He saw the protests Monday but chose not to get involved when he spotted police in riot gear. Referencing an email NYU President Linda Mills sent out in the aftermath, he said her reasoning for the response seemed “flimsy.”

“I feel like the university response was a bit dramatic. I think it was peaceful protest," Chirumamilla said, adding that the university is "clear on their position on the matter. They’re not as open to pro-Palestinian voices on campus."

Columbia sociology professors defy university administration on student suspensions

Members of the Columbia University Department of Sociology say they were alarmed by the university’s actions in recent days, including calling police on peaceful student demonstrators on campus last week, resulting in over 100 people getting arrested . Police have said there was no credible threat to safety from the campus protests.

The sociology professors issued a statement Tuesday saying the suspensions of students arrested was “irregular, unnecessary and resting on shaky legal ground." The educators called on the school to reverse the suspensions and allow the students to return to the campus and to classes.

“For our own part, as members of the faculty of the department of sociology, we will continue to keep our courses open to these students, we will grade their exams and papers, and we will give them final grades in our courses so they may receive credit,” the statement said.

Education Secretary Cardona backs free speech but 'won't tolerate harassment'

Education Secretary Miguel Cardona called for calm in a social media post Tuesday, saying universities "are at their best when they promote the respectful exchange of diverse views and constructive debate." The Education department's Office for Civil Rights interprets the laws it enforces consistent with free speech and other First Amendment rights, he said.

"But we won’t tolerate hate or harassment that targets students because of who they are or who they’re perceived to be," Cardona said.

Columbia Jewish student group cites 'climate of repression'

The Columbia chapter of Jewish Voice for Peace accused the university of creating "a climate of repression and harm for students peacefully protesting for an end of the Israeli genocide against Palestinians in Gaza." The group said in a statement Monday that students have faced physical attacks and hate speech by faculty and staff. The university has actively created a "hostile environment" for Palestinian students and their supporters while making the campus "much less safe" for Jewish students.

"The administration has not only harassed Jewish students and failed to ensure their safety and well-being, it has also obstructed their religious observances," the statement said.

Contributing: Niraj Warikoo and Junfu Han, Detroit Free Press; Reuters

Learning Delivery Resume Sample

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Create a Resume in Minutes with Professional Resume Templates

Work Experience

• Manages and develops Care Trainers within specific area(s) and schedules Care Trainers’ assignments based on availability, skill, and need
• Manages and develops Sales Trainers within specific area(s) and schedules Sales Trainers’ assignments based on availability, skill, and need
• Prioritize training delivery according to the overall Sales and BMSC Training Delivery strategy
• Shadow Sales associates on sales calls, customer meetings, site visits, etc. to assist in identifying developmental needs
• Assess Sales associate skills and need areas and coach associates through knowledge gaps
• Provide situational training, such as role plays, to Sales managers to ensure training has meaningful applications to every-day job responsibilities
• Assist in identifying training needs and gaps in existing training and surface these to Sales & Marketing Training
• Prepare, coordinate, and facilitate just-in-time training for Sales; ensure Sales associates are continuously kept abreast of current business process and application requirements and new initiatives within Marriott
• Familiarity with the firm’s learning management system, databases and reporting processes
• Serve as the project manager to package and deliver training/facilitate meetings and workshops in an engaging, interactive manner in EMEA
• Plans and delivers all specified learning activities for team members through a variety of formal and informal learning channels including instructor-led, virtual and other delivery approaches
• Translates adult learning theory into practical learning experiences and works successfully within cross-functional teams to plan, deploy and embed the knowledge and skills in the target audience
• Creates a learning climate in which participants are engaged and eager to contribute
• Maintains excellent knowledge of content, effective facilitation and delivery skills and latest knowledge of the education environment for effective delivery
• Serves as a Master Trainer for specific courses or programs by participating in program development as a subject matter expert, conducts Train-the-Trainer sessions and supports new facilitators in delivery of course or program content
• Effectively utilizes WebEx technology to deliver virtual learning
• Review and make appropriate revisions to market-based training documentation, as required
• Manage training equipment; inventory training materials; order additional training material as applicable
• Maintain accurate and timely training and tracking records and distribute as required
• Provide regular and consistent feedback to Sales associates regarding the utilization of training in day to day operations
• Provide regular and consistent feedback to Sales leaders regarding associate training application and provide recommendations to promote associate success
• Comprehensive introduction training package with mentor’s support
• Where applicable, understand client business needs and consult with clients on how to best utilize products and services to meet the business need. This includes a thorough understanding of technical best practices to optimize the system performance
• Lead learning content development and delivery projects that are specific to the supported business or organization. The projects provide specialized or customized currciula for associates and/or clients, usually based upon existing courses or content
• Deep knowledge of the firm’s market and sector organization

Professional Skills

• Problem solving, communications – solid verbal/written skills, customer service skills
• Strong interpersonal skills, with ability to effectively communicate and influence across all levels of the organizational matrix
• Related work experience, including effective presentation and leadership skills
• Leads and influences others with strong critical thinking skills, leading to sustainable working relationships
• Communication and Project Management: Excellent communication and project management skills
• Be able to demonstrate experience of working in an e-learning environment
• Strong experience in Managing & implementing People Performance & Development plans

How to write Learning Delivery Resume

Learning Delivery role is responsible for training, interpersonal, design, marketing, logistics, recruiting, architecture, reporting, manufacturing, education. To write great resume for learning delivery job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Learning Delivery Resume

The section contact information is important in your learning delivery resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Learning Delivery Resume

The section work experience is an essential part of your learning delivery resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous learning delivery responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning delivery position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Learning Delivery resume experience can include:

• Strong background in adult learning, building learning experiences, learning metrics and understanding of learning delivery technology
• Deliver core orientation and service skills training programs in addition to product training
• Daily, weekly, monthly and quarterly cost saving measurements are effectively monitored and reported to Senior Management
• Ensure the iLEAD Programs are operating effectively by
• Extensive experience in the delivery of effective people engagement plans
• Meetings with clients are regularly scheduled, any and all action / follow up required from meetings are carried out effectively and within established SLAs

Education on a Learning Delivery Resume

Make sure to make education a priority on your learning delivery resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning delivery experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Learning Delivery Resume

When listing skills on your learning delivery resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical learning delivery skills:

• Work with facilitator teams at all locations, HRCC and vendors, to acquire technical skills needed to deliver revised training programs
• Work independently, as well as demonstrate strong teaming capabilities
• Have strong people and stakeholder manager experience
• Delivers results through strong time management, multi-tasking and managing competing priorities with minimal supervision
• Experience leading and/or involvement in large-scale solutions oriented initiatives. Proven ability to implement business change across multiple locations
• Exceptional communication skills – both written and verbal. Ability to clearly articulate messages to a variety of audiences. English fluency required

List of Typical Experience For a Learning Delivery Resume

Experience for learning delivery specialist resume.

• Learning on the ground experience
• HR/Learning experience
• Show leadership which supports the teams across Learning@CSG to operate to their strength
• Rostering | Records Management
• Assist the FSO Assurance Learning Deployment Leader in forecasting the number, location of classes and in identifying
• Based on learnings, provides feedback and input to Enterprise Learning and Development Portfolio Lead

Experience For Learning Delivery Coordinator Resume

• Ensure projects are implemented according to deadlines
• Manage change, resolve conflicts while maintaining the highest standards of ethical conduct and integrity
• Prepares business leaders and other SMEs to serve as leaders-as-teachers or to act as Guides or Producers for Management Development programs
• Stay informed on legislation impacting the Region’s training and education obligations (e.g. Unions, Language requirements, type of learning format) and share it with COHRE; escalate ad-hoc training needs
• Deliver training/facilitate meetings and workshops in an engaging, interactive manner for Account Managers/ Partner Managers
• Actively participate in network of Deployment Specialists that focuses on Americas service line curriculums and firmwide
• Stakeholder management (participants, program managers, trainers, suppliers etc)
• Post and administer sessions in LMS (e.g. dates, locations, participants)

Experience For Learning Delivery Consultant Resume

• Drive Scheduling, planning and delivering the learning sessions and its full content, securing participation from trainers, partners, suppliers, local relays and/or the Academies
• Schedule strategic meetings designed to discuss, capture, and review business requirements, trend analysis data and forecasting of training needs/demand; solve for enrollment challenges, optimization, escalated issues, capacity planning, penalty risk mitigation, etc…
• Develop and maintain excellent client relationships through high customer and service delivery
• Gather, understand, translate, and validate business requirements
• Prepare, interpret and report data – Ensure data integrity
• Gather, understand, and synthesize business requirements
• Adapt Conduent processes and standards to client needs based upon defined event/session scope
• Partners with the SHRM, O&TD leaders, business leaders and other key stakeholders of the region, to ensure a current understanding of the business' strategy and plans

Experience For Learning Delivery Manager, Hrcc Resume

• Develops and leads an innovative learning strategy solution for the region, integrated with the overall Talent Strategy, to build capabilities across the region
• Orchestrates the LD COEs horizontally to ensure the right solution is executed timely to meet their business' learning
• Foster a culture which thrives on doing the right thing for our customers, colleagues and business, taking ownership for our own actions and working together to help to drive engagement and performance across CSG
• Grow the development and overall capability of the Learning@CSG Delivery function
• Create a culture that thrives on collaboration and commitment to the purpose of Learning @ CSG
• Work with stakeholders to explore and shift the mind-set on our organisation learning approach
• Empower our teams to drive performance through high levels of creativity, innovation and practicality
• Proven relevant management experience in implementing and delivering the People & Operational Plans for the successful delivery of learning & coaching into an operational environment
• Responsible for assisting Sales & Marketing Training with the delivery of core skills, business process and multi-brand selling training to US Sales Organization associates

Experience For GSS Learning Delivery Support Manager Resume

• Continuously demonstrate consistent execution of learning delivery processes
• Ensures that Training get delivered timely through the right channels to employees and clients across the globe
• Workflow tool and Learning Management System
• Ensure the quality of coaching and motivation
• Deliver exceptional client service with a consultative, collaborative, solutions-oriented approach
• Execute all aspects of assigned learning programs including the preparation and planning in advance of the program, onsite responsibilities during the program, as well as program wrap-up responsibilities
• Leverage the Learning Service Center to the fullest extent possible
• Consciously creating a workplace culture that is consistent with IBM values

Experience For Learning Delivery Program Manager Resume

• Digitally focused – Creating a continuous learning culture trialling new learning technologies including virtual classrooms, virtual reality/ augmented reality, gamification
• Continually inspire and motivate the people within and around VGU
• Coordinates the operation and maintenance of client registrations and attendance reports, standard reports, certificates and other Organisation and People Development (OPD) deliverables in different systems and platforms (Success Factors, Qualtrics, SharePoint and others)
• Helps to coordinate/organize/deliver digitized and virtual OPD services and solutions in close partnership with internal experts and services (e.g. Logistics, Communications etc...) and external vendors
• Coordinates and administrates learning and development platforms

Experience For CBS Regional Learning Delivery Analyst Resume

• Acts as a main point of contact for all kinds of queries related to OPD
• Works closely with external and /or internal subject matter experts to ensure smooth delivery of global services
• Learner Care | Multi-Tiered User Support
• Drive Scheduling, Planning and Delivering the local learning sessions and its full content (set training dates, book locations, invite participants, book trainers)
• Be the interface towards participants, trainers and suppliers for matters related to the learning delivery, logistics, and securing invoicing
• Support customers responding to queries in VGU functional mailboxes in a timely and professional matter on assigned programs, trainings and learning solutions
• Secure all practicalities related to learning occasions
• Ensure instructional delivery and outcomes are in alignment with desired organizational behaviors

Experience For CBS Learning Delivery Leader Resume

• Ensure resources are adequately trained and in place to achieve business objectives
• Manage the development of program participants in alignment with organizational goals and needs and work with business stakeholders to help transition program participants into new roles, when applicable
• Manage personal development of instructional team in alignment with organizational goals and needs
• Conduct consistent performance evaluations
• Manage SuccessFactors objectives and development for direct reports
• Work in production and support capacities
• Solutions & results-oriented professional with consultative & collaborative style

Experience For Learning Delivery Lead Resume

• Work in a fast-paced culture; responsive and client-focused
• Execute documented processes consistently and implement continuous process improvements
• Proficient in MS Office applications: Word and Excel
• Proficient in all learning delivery methods for nationally developed learning programs: nationally delivered, locally delivered, virtually delivered (via Centra)
• Understand the CPE (and/or Learning Hours) process and ensure the successful execution of the various aspects of CPE for national learning programs
• Planning and organizing events, meetings, and/or classes
• Proficiency in data analysis, MS Office and Sharepoint
• Strong analytical, investigative, and interpersonal skills with proven ability to make good decisions to solve problems, oversee and impact budget decisions, and manage training logistics across network

Experience For Senior Learning Delivery Consultant Resume

• Is available to work flexible schedule when needed to accommodate all shifts in all DCs
• Prior track record of building, leading & developing a high- performing team through engaged and passionate leadership. Able to energize, empower and inspire employees to achieve their full potential
• Proven experience in the effective leadership, project management architecture and implementation of business change initiatives with a global or multi- country footprint
• Project management and/or digital content development experience
• Comprehensive understanding of and ability to assimilate regulatory and compliance requirements into an ongoing operational framework
• Ensure Individual Training programs are successfully managed according to schedule
• Partner with GPL to ensure Communication and Marketing material is kept up to date

List of Typical Skills For a Learning Delivery Resume

Skills for learning delivery specialist resume.

• Coaching and consolidation of learning in order to fulfil the identified operational learning needs and priorities of the business
• Learning and Coordination experience
• Extensive experience in implementing the Learning Resource Planning & scheduling
• Extensive experience in implementing performance improvement learning activities, coaching and facilitation both in formal & informal settings
• Alongside the team of instructors, define the learning experience in every engagement with every Team Members, being sure to make it exceptional in every way

Skills For Learning Delivery Coordinator Resume

• Working experience in sales/ support training & development, sales and/or sales leadership
• Extensive experience in Managing/leading large Teams in a fast-paced environment
• Extensive experience in reporting and measurement of learning delivery
• Responsible for optimizing instructor utilization and effectiveness
• Determine adequate course openings and instructional staff required for effective delivery and administration of learning programs
• Experience providing data analytics

Skills For Learning Delivery Consultant Resume

• Knowledge of and experience with service ticketing systems (e.g. Zendesk, KANA)
• Evaluate program effectiveness through trainee evaluations
• Take initiative, proactively identify needs, innovate, and prioritize Team Member activities to deliver against core strategic goals
• Strong client service capabilities
• Strong organization & project management capabilities
• Demonstrates Nike brand recognition through creating and sustaining training standards
• Desires to work in a creative environment that results in an engaging learning experience
• Training or training support experience

Skills For Learning Delivery Manager, Hrcc Resume

• Perform in a high-pressure environment, balancing and executing on multiple priorities
• Be a self motivated individual who has the ability to generate, filter and prioritise ideas
• Experience from delivery of different product offerings
• Delivers effective written and verbal communication with ability to tailor message to audience
• Familiarity with individual BHGE business’ products, strategy and priorities (internal only
• Identification of technological improvements for increased effectiveness
• Ensuring high level of stakeholders' satisfaction

Skills For GSS Learning Delivery Support Manager Resume

• Working knowledge of Bank’s structure
• Ensuring employees’ profiles & class status information are accurate & current
• Ensuring compliance to corporate guidelines and mandatory training or learning courses
• Carrying out basic management activities
• Ensuring high quality performance
• Providing oversight and direction to North American Sales Advisors in accordance with IBM values
• Tracking individual and team performance

Skills For Learning Delivery Program Manager Resume

• Scheduling, volume planning and reporting
• Reporting, data, analytics
• Administrator role in the Navigator system creating learning offerings, handling enrolments or cancellations, and planning for all learning deliveries
• Business - Responsible for managing the Learning Delivery Cost Centre/Budget and making sure the Learning Team deliver to the highest levels of quality
• Coordinate with Workforce Staffing Planners and Recruiting team to steadily review the hiring plan
• Leverage reporting and analytics to identify training gaps in learning programs
• Knowledge of healthcare industry including medical terminology and billing, ICD/CPT coding

Skills For CBS Regional Learning Delivery Analyst Resume

• Assist the Learning Deployment Leader in forecasting the number, location of classes and in identifying
• Coordinate with Learning Program Managers and the Instructional Design team to optimize the execution of delivering programs
• Oversee the maintenance and revision of learning programs in coordination with Learning Program Managers and Instructional Design team
• Develops and coaches other Delivery Consultants through peer-to-peer coaching and mentoring
• Develop the way of working and the job-role to ensure an efficient training delivery process
• Heavy interest in emerging trends and marketing in the digital/media industry
• Coordinate with stakeholders to implement learning
• Oversee course planning to meet the needs of the business

Skills For CBS Learning Delivery Leader Resume

• Direct the scheduling of courses to be delivered in a variety of formats and locations
• Ensure tools and resources such as virtual delivery rooms, supplies, etc., are allocated to support learning outcomes
• Organize and oversee the delivery and facilitation of learning curriculum, both in Train-the-Trainer activities and role-specific preparation programs
• Manage a classroom setting in person and virtually
• Execute the delivery of multiple complex projects simultaneously while managing to tight deadlines
• Successfully manage projects through to successful outcome, escalating when appropriate

Skills For Learning Delivery Lead Resume

• Travel to support on-site delivery of learning programs
• Understand and fully leverage the various technologies used to support learning delivery (SharePoint, Saba, Centra, MCLASS, Poll Everywhere, etc.)
• Knowledge of adult learning principles/theory or instructional systems design theory
• Familiarity with Training management functions in acute and non-acute settings, and Lean methodologies
• Secures accreditation supporting Electronic Health Record (EHR) as directed/approved
• Coordinate VGU portfolio of virtual learning offerings on a global level

Skills For Senior Learning Delivery Consultant Resume

• Participate in development of local annual delivery plan/ schedule per training offer
• Drive the local learning delivery process in the daily delivery activities
• Administer training programs in Navigator Learn module
• Special tasks and projects within training development and implementation
• Perform data analysis and reporting for scheduled events
• Provide the output of data analysis to Boeing
• Records Management | Rostering Management | Learner care
• Prepare weekly metric/data reporting in Microsoft Excel and create graphics/visuals of data in PowerPoint for partner/customer meetings
• Owns the design and implementation of the Learning delivery strategy for the BHGE

List of Typical Responsibilities For a Learning Delivery Resume

Responsibilities for learning delivery specialist resume.

• Responsibility for the ongoing diagnosis, development & maintenance of learning curriculum content aligned to a core set of priorities and deliverables
• Knowledge and experience with Grainger’s talent processes and tools
• Support the business in becoming ever more customer centric through learning delivered
• Structured verbal and written communications
• Ensure all bills are billed to appropriate transits, processed and paid in a prompt & efficient manner

Responsibilities For Learning Delivery Coordinator Resume

• Ensure all analytical data is tracked, compiled and reported accurately within established SLAs
• All required service level volumes are monitored and maintained accurately
• Ongoing review and execution of existing processes, policies and compliance and review of new processes, policies and compliance to determine where it can be streamlined / changed / updated to achieve cost effective solutions and or increased customer satisfaction
• Follow agreed upon documentation of procedures and processes for the iLEAD Programs
• Develop and maintain knowledge and expertise required to support the client groups

Responsibilities For Learning Delivery Consultant Resume

• Related experience or equivalent combination of education and experiencePrevious management experiencePersonal computer and Microsoft applications required.Knowledge of multimedia and audio visual equipment required
• Resourceful, builds diverse and cross-cultural networks, and teams with others effectively
• Travel required within their assigned area of responsibility, as well as occasional additional travel across the enterprise
• Adult Learning Expertise: In-depth knowledge and proven success in the adult learning theory, 6Ds, ADDIE, employee development, facilitation techniques and delivery technologies
• Organizational Savvy: Strong awareness of organizational dynamics, team building techniques and influence dynamics; relates well to a variety of audiences- up, down, lateral, inside and outside
• Globally savvy: Culturally astute; is inclusive in approach, seeks to understand nuances, and partners well with diverse audiences
• Technology know-how: Experience using several learning technologies to drive an effective learning experience; comfortable using learning technologies to deploy learning events and assess knowledge and skill transfer

Responsibilities For Learning Delivery Manager, Hrcc Resume

• Process Orientation/Continuous Improvement Focus: Is an effective process, workflow and systems designer. Skilled at determining key success measures to evaluate and improve upon process quality. Strong ability to simplify and/or reengineer processes to drive desired outcomes while eliminating waste
• Drives Results: Strong drive and energy with an eye on the bottom line
• Agility: Has flexibility to change course as needed to fit the situation
• Executive Presence/Professionalism: Lives Grainger’s brand and models performance drivers to other Grainger team members
• Be able to operate across the full learning cycle with core expertise in the facilitation of behavioural learning interventions at an operational and people manager level
• Operate as a primary facilitation resource for the business in the delivery of learning to ensure operational and people manager capability is maintained and enhanced where required. This could include induction, 1:1 coaching and knowledge sharing across teams and sites

Responsibilities For GSS Learning Delivery Support Manager Resume

• Ensure that learning is adding value and delivering high quality development for our people that is aligned to technical and behavioural competency requirements
• Operate individually or with peers in the design and delivery of new learning solutions that meet future needs of the business
• Be able to operate across multiple sites
• Span the full spectrum of how people learn and operate as an advocate for these opportunities e.g. peer to peer learning, video blogging, use of social media, digital etc
• Demonstrated experience and a proven track record in Training in an organization of significant size and complexity, hospital business operations, information systems, and/or patient accounting applications, as typically acquired in 3 years of acute hospital patient accounting positions required
• Experience delivering complex and varied curriculum and course requirements, materials, and logistics
• Demonstrated experience and a proven track record in Education and Training in an organization of significant size and complexity, hospital business operations, information systems, and/or patient accounting applications, as typically acquired in 0-2 years of acute hospital patient accounting positions required

Responsibilities For Learning Delivery Program Manager Resume

• Experience developing and delivering complex and varied curriculum and course requirements, materials, and logistics required
• Experience participating in Education and Training standards, processes, policies, procedures and service level agreements required
• Build, develop and achieve your best self through your own personal development plan increasing your technical knowledge in relation to insurance and learning philosophies/styles/technologies/solutions
• Effective Verbal/Written Comm
• Supplier partner experience
• Be a passionate champion of E-learning
• Comfortable with travelling across sites

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Learning & Development Program Manager Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the learning & development program manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Sound judgment and flexibility in balancing competing priorities, tight deadlines, and keeping people and projects moving on schedule
• Managing various recurring processes: forecasting, budgeting, metrics, etc
• Analyze business results and identify learning opportunities, while designing learning interventions addressing the issues
• Managing different recurring processes: forecasting, budgeting, metrics, etc
• Manage learning related program by working with internal learning team and external learning resources
• Managing all aspects of the Facebook Onboarding programs, including project management, event coordination and support, and vendor management
• Program managing some of our core global programs (manager onboarding, wellness (fUel), etc), and key L&D initiatives in the Sales and Marketing arenas
• Manage GSS resources (locally based or virtual), and work with Xerox/Learning vendor project manager to ensure projects are delivered on time and to cost
• Proven record of high performance in a changing environment
• Strong team player while working in a virtual global team environment
• Liaise effectively with colleagues and teams across all geographies to ensure the design and development of global learning has the maximum reach and impact
• Develop technically accurate learning content and validate accuracy with reviewers
• Along with the Learning Architect, lead definition and design sessions for learning priorities and contribute technical content where relevant
• Serve as on-going contact for implementation questions for learning deployment teams
• Create and maintain global talent development internal and customer-facing communication materials
• Plan and execute training related projects, such as training process improvements, cost analysis, and measurements of training effectiveness
• Ensure global talent development materials have a consistent brand, look and feel
• Work with L&D colleagues in creating new training programs with support from subject-matter experts
• Recommend and coordinate updates to existing training material for continuous improvement of course content and program delivery techniques
• Coordinate with internal partners (e.g., HR team and BU technical training teams) to schedule training/educational sessions
• Influence internal client relationships for optimal participation in training programs
• Strong organizational and project management skills including ability to multitask and manage multiple project deliverables
• Ability to build partnerships with various constituents including senior management, external consultants and program participants
• Willingness and ability to understand Pivotals mission and tie it to training materials
• Ability to work independently
• Excellent written and verbal communication skills
• Strong PowerPoint and Excel skills
• Strong operational and project management experience, full cycle from inception through to high growth
• Excellent analytical and reporting skills
• Creative and able to develop from a blank canvas
• Flexibility - comfortable working in a fast-paced, changing environment demonstrated through working on multiple projects at the same time within tight timelines

14 Learning & Development Program Manager resume templates

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• Provide strong Instructional Design principles to all learning projects and the business in a consultative role to ensure the learning design is sound instructionally
• Lead walk-through and/or pilots of the learning material
• Prior experience on L&D knowledge, skills and full lifecycle project efforts (needs analysis through measurement)
• Instructional Design (ID) experience in order to apply to the learning and development of learning solutions without the requirement of bringing in a 3rd party vendor for ID skills
• Display innovative and creative methods of learning delivery
• Past experience as a facilitator preferred
• Ability to create eLearning by use of rapid authoring tools such as Articulate Storyline preferred
• Understand Advisory’s overall strategy, technical focus, and challenges and help design/develop the strategic learning solutions that address the performance gaps in the business and enable exceptional client service
• Work with the Learning Architect, our client and a learning professional in a Region, to support them in the scoping, design, development and deployment of key learning journeys and/or learning projects
• Understand, design and develop learning utilizing a full range of modalities including physical and virtual classroom, eLearning, and social and collaborative learning techniques
• Along with the Learning Architect, drive the end-to-end design process (or any part of) managing preferred vendors and global shared services while providing project, stakeholder and change management support from inception to pilot for each solution
• Regularly engage with stakeholders (Area and Regional Learning Leads), business subject matter resources (SMRs), leadership and geographies throughout the development process to ensure needs are being met; progress is being made and deployment preparedness
• Demonstrate the highest standards of Professionalism, Ability to build relationship, Communication skills, Rigour, organisation and structure, Learning knowledge and proficiency, Open minded and curious, Strong business acumen, Ability to consult with colleagues with the business

Learning & Development Program Manager Field Resume Examples & Samples

• Provide training curriculum and implementation plans that fit the needs of the business for our leaders in the field as it relates to job skills
• Develop relationships with stake holders and productive communication loops to foster cross-functional partnership
• Develop training programs and curriculum to support field Area of responsibility initiative (AOR) this would include the retention plan and designed with how adults learn
• Work directly with Talent Development team to ensure that programming is in synch with field talent review process
• Ensure that the learning/talent management system reflects all training requirements by positon and changes are reflected in the system within a timely manner
• Update induction curriculum for all field positions
• Meet with vendors to establish a network and acumen in the training environment
• Lead training classes and execute special projects as needed and as requested by Sr. leaders
• Ensure all training materials and reference tools are available and updated on the store's intranet or other selected reference material
• Support business by working in Sephora stores as directed by supervisor
• Conduct in-market observations to gather feedback to support the improvement and enhancement of programs
• Ability to embrace and demonstrate Sephora Values and feedback culture
• Program Owner: Manage assigned programs end to end including (content design, socialization, logistics, cross-functional relationships and creative elements)
• Demonstrate and model client service standards· Show respect, initiative, enthusiasm, and flexibility
• Represent Sephora in a professional and ethical manner at all times, following Sephora guidelines and Values
• Proven ability to develop, evaluate and evolve store programs and build training curriculum
• Proven ability to conduct successful field trainings using exceptional presentation skills and tools
• Previous experience in the cosmetic or specialty store industry preferred
• Experience with, and full understanding of the Sephora concept a plus
• Experience with, and knowledge of Sephora retail management roles a plus
• Ability to travel as required a minimum of 20%· University degree or equivalent experience
• Ability to lift and move 50 pounds and able to work in a fragrance filled environment

Contract Learning & Development Program Manager Resume Examples & Samples

• 5+ years of experience in learning and development
• Bachelor’s degree with focus in Human Resources or Learning & Development
• CIPD in Learning & Development or specialized education in training principles preferred
• Minimum of 3 years of experience in Learning and Development

Learning & Development Program Manager Resume Examples & Samples

• Managing all aspects of our core leadership program administration, metrics, and impact
• Partnering across the L&D team, Data team, and L&D Ops team to ensure smooth operations and administration of all programs designed and delivered in-house and through vendors
• Administering and managing course matriculation, pilot implementations, and other related projects
• Pro-actively managing and tracking key dates, events, and communications

Recruitment Learning & Development Program Manager Resume Examples & Samples

• Manage the development, administration and implementation of specific training schedules and programs for Recruiting Team members
• Develop and facilitate effective training programs to ensure individual and team development, as well as the achievement of goals
• Determine and develop effective training delivery systems and platforms
• Evaluate and recommend new vendors and best practices
• Apply instructional design methodology to new and existing training content
• Partner with groups across Facebook involved in training to share and learn
• Minimum of BA/BS Degree
• Experience in projects designing learning paths
• Team player, experienced in working with, and as part of global teams
• Excellent communication and facilitation skills, proven track record of building strong relationships with senior stakeholders
• In-depth knowledge of the LCS organisation required
• Proven organizational skills and the ability to pay close attention to detail while handling multiple, simultaneous projects under deadline pressure
• Experience managing the work of others to get projects completed with high quality results
• Creative problem-solving skills, ability to employ sound judgment in complex situations
• Experience with learning program development and delivery
• Support global strategy for scaling onboarding program across multiple regions
• Partnering across the Learning and Development, Human Resource Business Partner, and L&D Operations Teams to ensure smooth operations and administration of Facebook Onboarding programs
• Own and guide the direction for the program(s) you oversee
• Iterate and improve existing programs using data-based ideas to drive impact and efficiency
• Design and deliver creative solutions to tackle new challenges of existing global programs that cover individual contributors, leaders, and international teams
• Facilitate live and virtual programs in a way that is tailored and relevant to each audience
• Deliver programs flawlessly, owning all details of ongoing global event delivery
• Manage diverse sets of stakeholders across our team and business to get work done fast and in a way that is relevant to the appropriate audience
• Develop creative content that spans a variety of platforms and modes
• Set and measure KPIs for people development programs
• BA/BS degree in a related field or equivalent practical experience
• 5/+ years experience in learning & development, consulting, project management, organizational development or other related field
• Experience designing and leading development programs both live and virtual
• Experience or familiarity with data tools such as STATA, Python, or Excel are a plus
• Tap into your deep knowledge and creativity to continue to build the Amazon EU Operations learning culture. Unlock innovation by bringing new ideas, frameworks and understanding to our leaders. Help them to apply that knowledge to their daily work
• Collaborate with stakeholders on how to achieve the desired results efficiently and effectively, addressing the root cause(s) of performance gaps rather than symptoms or side effects
• Demonstrate impact of the programs using well defined metrics
• Analyze the audience, content, technologies, operational constraints, and trade-offs associated with selecting the best delivery methods for each objective to optimize design and implementation strategy
• Focus on scale and simplicity to ensure adoption and usage of the programs in all of our EU locations
• Continually evaluate solutions for quality, business impact, scalability and sustainability. Conduct post-learning evaluation to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both consistency and quality
• Create and track project plans to design and deliver world-class learning programs, leveraging technology where appropriate to extend access, gain efficiency and scalability
• Educate managers on their role in developing people as an essential part of their jobs
• Create and deliver train-the-trainer learning sessions as appropriate for the delivery strategy for both experienced trainers and leaders-as-teachers. Serve as a role model for excellent instructional facilitation and develop those capabilities in others
• Respect orientation as a critical touch point for new managers which directly contributes to the success of the company and the sustainment of the Amazon peculiar culture
• Partner effectively with the field HR teams and leaders across the EU who may help to implement the various onboarding and leadership development program components developed by your team. Establish open communication and a feedback loop
• Effective in building relationship and credibility with all levels of leadership
• Keep abreast of best practices in talent management, leadership development and associated HR practices
• At least 10 years work experience in the areas of training and training design, group facilitation, and leadership development OR at least 8 years as a leader in Amazon Operations with a passion for developing leaders
• Strong program management, instructional design, and facilitation skills and ability to support and mentor others in these domains
• Entrepreneurial spirit and proven program administration skills – this includes organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
• Experience in people leadership, career development, and talent management in a fast paced global environment
• Demonstrated success working in a team environment on multiple projects with changing priorities with the ability to work both on a team (as member and/or leader) and independently deliver results
• Strong executive presence, effective communication and analytical skills
• Deep understanding of metrics and how to use them to drive business results
• Master’s or other advanced degree in related discipline
• Experience with using, administering and facilitating survey instruments and assessment tools (e.g. SDI, FIRO-B, MBTI, PDI, etc.)
• Previous work in a manufacturing/distribution environment

Learning & Development Program Manager Amsterdam Resume Examples & Samples

• Conduct Root Cause Analysis of issues around Expedia Inc. centers
• Conduct Train the Trainer activities for both new hire and recurrent training
• Drive accountability across all partner centers and meet tight deadlines
• Adjust and be flexible to schedule requirements
• Participate in the curriculum design process and provide feedback if and when necessary. Review the curriculum effectiveness and relate its relevance to related audiences
• Build strong relationships with all the partner training teams and relevant stakeholders
• Other adhoc activities as needed
• External/Internal Trainer certifications preferred
• Intermediate to proficient GDS knowledge and expertise (Sabre, Amadeus, WorldSpan, etc.) is a preferable
• Managing all aspects of L&D programs, including project management, event coordination and support, and vendor management
• Program managing some of our core tools and resources (online tools, Learning Resource Center), and key initiatives in the Diversity & Inclusion, manager and/or leader development arenas
• Partnering across the Learning and Development, Human Resource Business Partner, and L&D Operations Teams to ensure smooth operations and administration of Facebook L&D programs
• Preparing and managing key reporting metrics: QBRs, Needs Analysis, Dashboards and Impact Reports
• 3+ years L&D
• Experience in Human Resources Program Management
• Identify, evaluate, and manage a global network of best-in-class content development & delivery providers. Build partnerships and serve as ongoing relationship manager for all HR-sponsored programs. Lead or contribute to design & customization of classroom & virtual content
• Manage all HR-led global development programs, to include: financial management / annual budget, assessing/analyzing program demand, developing annual calendar, ensuring smooth processes/logistics. Provide mentoring, coaching & direction to L&D Coordinator(s)
• Serve as business owner (in partnership with HRIS) and SME on recently implemented Cornerstone Learning Management System (LMS). Lead a cross-functional governance/steering committee to continuously assess and optimize the effectiveness of the LMS
• Consult with HR Business Partners and learning stakeholders to evaluate team/department (non-technical) learning needs. Research & recommend solutions
• Assess, recommend, implement, and manage innovative technology platforms & tools needed to support evolving learning strategy (eg virtual classrooms, authoring tools, etc.)
• Manage, support and/or act as SME on core coaching & development programs (eg onboarding curriculum, business strategy sessions, etc)
• Strong interpersonal and relationship-building skills, highly collaborative
• Excellent project & process management skills
• Comfort working at strategic, operational, and tactical levels
• Demonstrated track record of developing and deploying creative, innovative, flexible, and practical learning solutions, preferably within the high-tech industry
• Knowledge of and experience with a variety of leading-edge training methodologies and tools, with a preferred emphasis on virtual training
• 7-10 years of experience in relevant roles
• Bachelor’s degree; Master’s degree in related field preferred

Learning & Development Program Manager Senior Principal Resume Examples & Samples

• Assist in identifying and prioritizing learning needs of specific employee segments and recommending training solutions for performance related problems
• Deliver learning initiatives and programs while meeting effectiveness guidelines and ensuring discussion-based learning
• Work with L&D colleagues in creating new training programs with support from subject-matter experts
• Design and utilize learning activities for training participants to ensure transfer of learning
• Assess learning program participants for knowledge and behaviors learned
• Ability to apply adult learning theory to classroom facilitation and curriculum and program updates
• Ability to evaluate priorities and execute tasks accordingly in a changing environment
• Ability to facilitate training sessions that guide participants toward achieving the desired learning outcomes
• Ability to identify and define issues, collect data, establish facts, and draw valid conclusions
• Ability to work as a liaison to internal and external clients
• Knowledge of training and organizational development theory and practice
• Ability to interpret an extensive variety of instructions in verbal, written, visual, or multimedia form and deal with several abstract and concrete variables
• Strong understanding of instructional design, multi-media training, and knowledge around key learning systems
• Experience managing global development, project management and measurement
• Experience working globally and in a matrix organization
• Advanced Emotional Intelligence & Interpersonal Communication Skills
• Creative Problem Solving
• Comfortable presenting and facilitating, in a global setting, to Executives
• Experience driving a change management agenda, transformations and communications in a technology company
• Ability to work in a highly dynamic environment
• Commitment to results, flawless execution and continuous improvement
• Comfort managing multiple priorities with strong project management capabilities
• Persistent and able to drive forward broad change management campaigns
• Strong team player with the ability influence and build consensus while building relationships
• Entrepreneurial minded who takes initiative
• Seen as others as a “Lead by Example” Individual
• Demonstrate and model client service standards
• Exercise respect, initiative, enthusiasm, and flexibility
• Represent Sephora in a professional and ethical manner at all times; following Sephora policy, guidelines and values
• Excellent writing skills, (writing job training curriculum, preferred)
• Previous program management experience required
• Knowledge of Sephora and retail preferred
• Proven ability to manage projects and partner with various levels in the organization
• 1-2 years of instructional design or learning and development experience
• Comfortable communicating across all levels of the organization
• Bachelors Degree in a related discipline preferred
• Be able to lift and move 50 pounds

Senior Learning & Development Program Manager Resume Examples & Samples

• Is able to build networks and credibility at all levels of the organization, and have a desire to promote a learning culture
• Must be able to independently solve a wide range of issues in creative and practical ways
• Has experience designing and facilitating classes live and in a virtual environment; has experience with web collaboration tools including WebEx training center
• Has the ability to manage projects through others as part of a cross-functional team; Proactive communications with all stakeholders is a must
• Works on complex assignments under broad supervision, requiring judgment in resolving issues and making recommendations
• Demonstrates leadership on the team, including guiding and mentoring others
• Bachelor's Degree in Business Administration or Human Resources Management or equivalent experience
• At least five plus years of experience in a Human Resources Learning and Development environment, with a multi-site, multi-national organization
• Intermediate+ MS Office proficiency, especially Excel and PowerPoint is required
• Managing all aspects of L&D global programs for Sales and Marketing, including project management, event coordination and support, and vendor management
• Program managing some of our core global programs (manager onboarding, wellness (fUel), etc), and key L&D initiatives in the Sales and Marketing arenas
• 8+ years experience in Program/Project Management
• 3+ years experience in L&D

Learning Development Program Manager Resume Examples & Samples

• Responsible for managing the run state phase of the program including tracking and gathering of revisions, and submission requests for change
• Analyze input from Subject Matter Experts (SME’s) and user audience to create and modify program deliverables, as necessary
• Maintain and manage a closed-loop feedback process that aligns to a maintenance schedule
• Directs and controls all activities regarding the program to meet/control customer expectations and meet budgeted financial objectives
• Collaborate between centralized learning groups and other learning functions; serves as the single point of accountability for all aspects of the program
• Lead the collaboration with HR Learning and Development on using Saba Learning Management System efficiently and strategically at Tenneco
• Collaboratively define and execute a communications strategy and plan utilizing Tenneco’s Change Management methodology to ensure ongoing plans to communicate about the program
• Enhance and run the IT learning governance board focused on determining how learning investment dollars are spent and are needed, and uncover additional skill needs based on changing business initiatives
• Build and support yearly learning budget and needs in alignment with Tenneco’s AOP financial planning process
• Excellent analysis and problem solving skills as well as excellent time management skills
• Ability to set a common strategy for learning initiatives
• Excellent verbal and written communication skills, with the ability to convey ideas and present complex information in a clear and simple way
• Superior interaction and people skills
• Able to receive assignments in the form of objectives and establish goals to meet objectives
• Clearly understands that the impact of decision making is critical to meeting schedules and overall success or failure of a project
• Well organized and attention to details, contingencies, and dependencies
• Demonstrated advanced skills in learning modalities (e-learning, virtual instructor-led, instructor-led, peer to peer) with the ability to jump in to the details and execute
• Demonstrated advanced risk analysis and mitigation skills and analytical skills
• Flexible and able to handle multiple tasks concurrently
• Capable of engaging and managing third party vendors
• 3+ years of experience in the learning/training industry- ideally systems and technology related
• 2+ years in client facing roles supporting large-scale learning programs and learning systems
• Must have outstanding presentation and writing skills with the ability to communicate at all levels of client organization
• Must have strong business acumen with the ability to communicate capabilities, gather and assess client requirements, and communicate solution and value proposition to clients
• Comprehensive negotiation and decision making skills
• Must have an understanding of learning and development process, tools (ie. Saba LMS(or equivalent,) Articulate, video-conferencing,) issues, and interventions
• Highly organized: demonstrated ability to manage a broad portfolio of activities at a detail and strategy level
• Ability to track and maintain logs of action items and discussion points for a broader audience and drive advancement towards the strategy
• Experience proactively developing effective working relationships and using influence in order to gain commitment and deliver on desired/agreed outcomes with a range of stakeholders
• Facilitation skills including the ability to relate well with others, run successful meetings, and ability to adapt style and design ‘on the fly’ as needed
• Ability to drive stakeholders to a decision using varying approaches (consensus, hierarchical etc.)
• Able to describe key activities as simple processes/flow diagrams
• Willing to travel on as needed basis to project and client locations, and internationally
• Must have 5+ years of experience in training or education disciplines (Learning and Development) with proven ability to manage multiple projects simultaneously, including defining project scope and budget, creating project plans, executing on work details, issue resolution, and reporting status
• Bachelor’s degree or equivalent and 5+ years of experience; or Master’s degree and 3+ years of experience
• Expert computer skills and proficiency in MS Office (Word, Excel, PowerPoint, Project) with particular expertise in Visio are required
• Must possess demonstrated ability to work under and enforce tight deadlines, ability to work independently and as part of a team, and ability to prioritize multiple tasks efficiently and effectively according to deadlines
• Communications, English, or Education major a plus; additional highly relevant experience may also count toward this requirement
• Lead the Regional L&D team to deliver HR solutions that help Cargill create a talent-based competitive advantage. Strengthen Cargill’s employment brand and creating an employer of choice reputation
• Represent the needs of the talent performance domain in the delivery of talent performance solution offerings
• Ensure that the organization is providing relevant, effective facilitation services to business managers within the talent performance domain and region
• Leverage and enforce tools, methodologies and processes to support the effective and efficient delivery of talent performance solutions
• Work in close partnership with the Talent and Performance COE (Center Of Excellence) to identify and deliver appropriate solutions, leveraging existing global solutions and service providers where appropriate
• Develop and maintain key internal/external relationships
• Ensure the desired business results are prioritized and the development of organization capability needs are addressed and operationalized
• Provide thought leadership in recommending and developing talent performance solutions that build on business and functional strategic drivers
• Responsible for achieving performance metrics in alignment with Global HR Solutions and Talent and Performance COE (Center Of Excellence) strategic performance objectives
• Lead HR L&D resources in EMEA to provide relevant, effective facilitation services to Cargill’s businesses and functions
• Develop and sustain valuable HR solution facilitation and coaching skills, and overall effectiveness of teams
• Provide strategic thought leadership to accelerate the development of key talent, increase employee engagement and drive high performance
• Manage the implementation of Talent and Performance COE (Center Of Excellence) solutions in EMEA to achieve desired business results and provide an excellent client experience
• Provide geography feedback into services priorities to ensure regional and global adoption
• Promote the use and implementation of tools/technologies within the domain to gain efficiency in delivering HR solutions
• Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes
• Establish a culture of accountability and measurement
• Provide strategic thought leadership in driving organizational culture and inclusion and diversity
• Ensure delivery is compliant regionally with laws, regulations, and corporate policies
• Ensure application of standard policies, coordinated globally
• Define and monitor key performance metrics that drive high performance and identify opportunities for continuous improvement
• Ability to travel as required, up to 70%, mostly within region as well as some internationally
• Accountable for the 20% customization to meet regional and/or business needs utilizing the instructional design lead
• 10+ years of relevant business and/or human resources experience
• 8+ years of experience leading teams and with prior talent performance domain area experience
• Experience anticipating issues, problem solving and implementing solutions, including referring critical issues to the appropriate level of management, and improving efficiency, quality, cost and productivity
• Demonstrated ability to build strong client relationships and influence key stakeholders
• Prioritizing and continuous improvement skills
• Expert in talent performance domain methodologies tools and processes
• Experience in learning, designing and implementing new and / or improved processes (both people and businesses.)
• Strong drive for results with results/outcome focus
• Exceptional facilitation skills
• Strong analytical and assessment skills
• Strong leadership, stakeholder management and communication skills - ability to thrive as part of a regional and global team
• Demonstrated understanding of evolving HR landscape and demonstrated capability of leading organizational change efforts
• Competence in connecting people to each other and the business strategy, leveraging technology and processes where appropriate
• Utilizes internal and external facilitators to deliver training
• Customer Experience
• Sales Conversion
• Operational Efficiency (AHT, AEN Reduction, Breakage, Coupon Utilization, etc.)
• Intermediate to proficient GDS knowledge and expertise (Sabre, Amadeus, WorldSpan, etc.) is a must
• 5+ years’ experience working in a learning and development environment creating and implementing learning and organization development solutions
• Strong project management skills with the ability to manage multiple projects and priorities often in short timeframes
• Ability to partner with and deliver solutions to all levels of the organization
• Excellent oral and written communication skills particularly in writing original content and editing legacy materials
• Instructional design experience and strong skills working in Microsoft office products especially Word, PPT. Experience with Articulate/Captivate preferred
• Flexible and willingness to adapt to a changing environment
• Willingness to travel occasionally (10%-15%)
• Perform quarterly evaluations of partner training teams
• Conduct Trainer endorsements for Expedia partner centers
• Perform regional support of all training needs
• Incorporate advanced instructional design principles in the development and delivery of learning program solutions
• Utilize blended learning approach in program development, i.e., multiple delivery and distribution channels including e-learning, web-based, instructor-led, and virtual classroom
• Create learning programs with business context to drive knowledge and skills application and retention
• Use multi-media tools to create production ready content for videos or web-based learning
• Oversee and monitor the global utilization of LMS, learning plan management and monthly training analytics reporting
• Measure and report on training effectiveness; address user/participant feedback and maintain content relevance
• Ultimately, the job of the CM is to lead the development of content/program initiatives in all forms. This includes
• Design and develop leadership development content using ADDIE (or similar) methodology
• Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, mobile, video, print and in-person
• Manage and execute the annual compliance training program, including: managing content updates, creating and executing a communication plan, using metrics and feedback to drive a continuous improvement, and owning the engagement strategy to drive high completion
• Work with manager to map out a content strategy that supports and extends departmental initiatives, both short and long-term, and using evaluation data to drive continuous improvement
• Evaluate content by: using best practices, conducting ongoing usability tests to gauge content effectiveness, reviewing data, and making recommendations based on those results. Working with owners of particular content to revise and measure particular content and goals
• Develop standards, systems and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing, including the real- time implementation of content strategies
• Facilitates some of the advanced Leadership Development classes, as needed
• Establish work flow for requesting, creating, editing, publishing, and retiring content. Work with team to implement appropriate content management system (CMS) or other systems as applicable
• Conduct periodic content audits
• Supervising the maintenance of content inventories and matrices
• Ensure consistent global experience and implement appropriate localization/translation strategies

Talent Management & Learning & Development Program Manager Resume Examples & Samples

• A minimum of 5 years progressive experience in a program management or project management role, where the primary responsibilities included design and execution of programs with quality standards and budget responsibilities
• A keen understanding of HR operations and talent management and learning and development initiatives is needed
• Proficient in Microsoft Office applications and HTML
• Must have the ability to travel up to 25%
• Experience developing and supporting talent management and career management programs (i.e., individual development plans, mentoring initiatives, career paths, leadership competency, and talent and succession planning programs)
• Able to meet with management on learning and development needs/solutions
• Able to operate independently and utilize strong decision making skills
• Strong communication, presentation/facilitation and relationship building skills
• Previous budget accountability
• Possess a professional presence and cultural awareness
• Proficient in company systems succession planning and learning management systems
• Experience leading others formally and informally
• Support design and implementation of succession planning and key talent review meetings and processes across the company; identify or create tools and processes for assessing and developing talent
• Consult with HR Business Partners to execute talent succession and development planning
• Support broad integration of talent management and HR processes (e.g., integration of Culture Factors in the talent assessment process; IDP process into the People to Watch and Successor development plans, etc.)
• Help ensure Individual Development Plans are in place for all key talent and succession candidates to enhance their ability to achieve goals and capability to assume increased levels of responsibility
• Liaison with HR Analytics team to execute reporting and measurement strategy
• Consult and assess skills and knowledge in functional area encouraging using technology enabled learning as part of our overall learning system
• Identify gaps in human performance and its causes; identify improvement solutions ensuring training is scheduled and effectively implemented
• Evaluate and report impact of implemented & conducted training’s on learning, job and organizational performance
• Partner with business- and HR leaders of major functional departments in EMEA and identify training needs
• Facilitate train the trainer concepts and other training duties. You must be comfortable presenting in front of an audience
• Encourage liaisons with training leader for functional department to develop and implement standardized global curriculum
• Work with third party suppliers
• Degree in L&D, Org Design, Social science or comparable education
• Ideally Six to ten years’ experience in HR or Change Management
• Strong facilitation and learning technology skills (Adobe connect, SharePoint, Webex, LMS, eLearning)
• Ability to conduct a variety of training programs including change programs
• Developed and conducted training and performance improvement programs in any or all of the following areas
• Instructor Training (Train the trainer)
• Leadership development
• Ability to cooperate with people of different levels inside/ outside the company and to interact with team to reach team goals and business objectives
• Ability to express information in a manner appropriate to different levels of people & to lead negotiations
• Excellent project management skills (planning, listening, following up, problem solving, influencing others)
• Willing to give and receive feedback in a kind and empathetic manner
• Strong ability to efficiently manage your time to many competing, yet equally compelling priorities
• Willing to take initiative, be a self-starter and thrive in taking a hands-on approach to challenging and sometimes ambiguous work
• 2-4 years of program/project management experience
• Background in creating training materials, course content, and e-learning material preferred
• Prior experience creating IT or Software training material a big plus. Experience with ADDIE or adult learning theory a plus. Prior experience with Camtasia, SharePoint, or SnagIt is preferred
• Build innovative learning solutions to meet diverse learning needs, for example Micro-learning and Blended Learning,
• Facilitate managerial and leadership in-classroom trainings
• Design, Plan, organize and coordinate learning events
• Coordinate with global learning team and localization the learning solution in China
• Excellent project management skills with a proven ability to design learning solutions and drive projects to successful implementations
• Master of communication. Relentlessly strive to ensure that the right information is delivered to the right audience about programs and projects. This communication clearly articulates scope, timelines, owners, risks, mitigation and successes
• Excellent presentation and facilitation skill
• Fluent on both oral and written English
• Be a strong self-starter and creator
• Dexterity to meet deadlines, prioritize workloads, maintain a strong attention to detail and work independently in a fast paced and rapidly changing environment
• Desire and aptitude for learning new concepts quickly

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