critical thinking workshop outline

Course details

An introduction to critical thinking.

This is an In-person course which requires your attendance to the weekly meetings which take place in Oxford.

In print, online and in conversation, we frequently encounter conflicting views on important issues: from climate change, vaccinations and current political events to economic policy, healthy lifestyles and parenting. It can be difficult to know how to make up one’s own mind when confronted with such diverse viewpoints.

This course teaches you how to critically engage with different points of view. You are given some guidelines that will help you decide to what extent to trust the person, organisation, website or publication defending a certain position. You are also shown how to assess others’ views and arrive at your own point of view through reasoning. We discuss examples of both reasoning about facts and the reasoning required in making practical decisions. We distinguish risky inferences with probable conclusions from risk-free inferences with certain conclusions. You are shown how to spot and avoid common mistakes in reasoning. 

No previous knowledge of critical thinking or logic is needed. This course will be enjoyed by those who relish the challenge of thinking rationally and learning new skills. The skills and concepts taught will also be useful when studying other areas of philosophy.

Programme details

Term Starts:  23rd April 2024

Week 1: What is critical thinking? What is the difference between reasoning and other ways of forming beliefs?

Week 2: What is a logical argument? How do arguments differ from conditionals, explanations and rhetoric?

Week 3: Certainty versus probability: the distinction between deductive and inductive reasoning.

Week 4: Deductive validity and logical form. 

Week 5: When do arguments rely on hidden premises? A closer look at probability. 

Week 6: Inductive generalisations: Reasoning from samples. 

Week 7: Reasoning about causes and inference to the best explanation.

Week 8: Practical reasoning: Reasoning about what to do.

Week 9: When is it appropriate to believe what others tell you? What is the significance of expertise?

Week 10: Putting it all together: We analyse and assess longer passages of reasoning.

Recommended reading

All weekly class students may become borrowing members of the Rewley House Continuing Education Library for the duration of their course. Prospective students whose courses have not yet started are welcome to use the Library for reference. More information can be found on the Library website.

There is a Guide for Weekly Class students which will give you further information.

Availability of titles on the reading list (below) can be checked on SOLO , the library catalogue.

Preparatory reading

• Critical Reasoning: A Romp Through the Foothills of Logic for Complete Beginners / Talbot, M
• Critical Thinking : An Introduction to Reasoning Well / Watson, J C and Arp R

Recommended Reading List

Digital Certification

To complete the course and receive a certificate, you will be required to attend at least 80% of the classes on the course and pass your final assignment. Upon successful completion, you will receive a link to download a University of Oxford digital certificate. Information on how to access this digital certificate will be emailed to you after the end of the course. The certificate will show your name, the course title and the dates of the course you attended. You will be able to download your certificate or share it on social media if you choose to do so.

If you are in receipt of a UK state benefit, you are a full-time student in the UK or a student on a low income, you may be eligible for a reduction of 50% of tuition fees. Please see the below link for full details:

Concessionary fees for short courses

Dr Andrea Lechler

Andrea Lechler holds a degree in Computational Linguistics, an MSc in Artificial Intelligence, and an MA and PhD in Philosophy. She has extensive experience of teaching philosophy for OUDCE and other institutions. Her website is www.andrealechler.com. 

Course aims

To help students improve their critical thinking skills.    

Course Objectives:

• To help students reflect on how people reason and how they try to persuade others of their views.
• To make students familiar with the principles underlying different types of good reasoning as well as common mistakes in reasoning.
• To present some guidelines for identifying trustworthy sources of information.

Teaching methods

The tutor will present the course content in an interactive way using plenty of examples and exercises. Students are encouraged to ask questions and participate in class discussions and group work. To consolidate their understanding of the subject they will be assigned further exercises as homework.

Learning outcomes

By the end of the course students will be expected to:

• be able to pick out and analyse passages of reasoning in texts and conversations
• understand the most important ways of assessing the cogency of such reasoning
• know how to assess the trustworthiness of possible sources of information.

Assessment methods

Assessment is based on a set of exercises similar to those discussed in class. One set of homework exercises can be submitted as a practice assignment.

Students must submit a completed Declaration of Authorship form at the end of term when submitting your final piece of work. CATS points cannot be awarded without the aforementioned form - Declaration of Authorship form

Application

To earn credit (CATS points) for your course you will need to register and pay an additional £10 fee per course. You can do this by ticking the relevant box at the bottom of the enrolment form or when enrolling online.

Please use the 'Book' or 'Apply' button on this page. Alternatively, please complete an  enrolment form (Word)  or  enrolment form (Pdf) .

Level and demands

Students who register for CATS points will receive a Record of CATS points on successful completion of their course assessment.

To earn credit (CATS points) you will need to register and pay an additional £10 fee per course. You can do this by ticking the relevant box at the bottom of the enrolment form or when enrolling online.

Coursework is an integral part of all weekly classes and everyone enrolled will be expected to do coursework in order to benefit fully from the course. Only those who have registered for credit will be awarded CATS points for completing work at the required standard.

Students who do not register for CATS points during the enrolment process can either register for CATS points prior to the start of their course or retrospectively from the January 1st after the current full academic year has been completed. If you are enrolled on the Certificate of Higher Education you need to indicate this on the enrolment form but there is no additional registration fee.

Most of the Department's weekly classes have 10 or 20 CATS points assigned to them. 10 CATS points at FHEQ Level 4 usually consist of ten 2-hour sessions. 20 CATS points at FHEQ Level 4 usually consist of twenty 2-hour sessions. It is expected that, for every 2 hours of tuition you are given, you will engage in eight hours of private study.

Credit Accumulation and Transfer Scheme (CATS)

Terms & conditions for applicants and students

Information on financial support

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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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Critical Thinking Workshop Activities

• Idea Generation
• Issue Resolution
• Issue Analysis

Critical Thinking Mindset

A critical thinking mindset supports people to reflect by using critical thinking questions when they discover and discuss new information. Critical thinking involves the evaluation of sources such as data, facts, media, stories, observable phenomenon, and research findings. Good critical thinkers can draw reasonable conclusions from a set of information and discriminate between useful and less useful details to solve a problem or to make a decision. Critical thinking skills are key to making better, and well-informed decisions.

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Article • 8 min read

Critical Thinking

Developing the right mindset and skills.

By the Mind Tools Content Team

We make hundreds of decisions every day and, whether we realize it or not, we're all critical thinkers.

We use critical thinking each time we weigh up our options, prioritize our responsibilities, or think about the likely effects of our actions. It's a crucial skill that helps us to cut out misinformation and make wise decisions. The trouble is, we're not always very good at it!

In this article, we'll explore the key skills that you need to develop your critical thinking skills, and how to adopt a critical thinking mindset, so that you can make well-informed decisions.

What Is Critical Thinking?

Critical thinking is the discipline of rigorously and skillfully using information, experience, observation, and reasoning to guide your decisions, actions, and beliefs. You'll need to actively question every step of your thinking process to do it well.

Collecting, analyzing and evaluating information is an important skill in life, and a highly valued asset in the workplace. People who score highly in critical thinking assessments are also rated by their managers as having good problem-solving skills, creativity, strong decision-making skills, and good overall performance. [1]

Key Critical Thinking Skills

Critical thinkers possess a set of key characteristics which help them to question information and their own thinking. Focus on the following areas to develop your critical thinking skills:

Being willing and able to explore alternative approaches and experimental ideas is crucial. Can you think through "what if" scenarios, create plausible options, and test out your theories? If not, you'll tend to write off ideas and options too soon, so you may miss the best answer to your situation.

To nurture your curiosity, stay up to date with facts and trends. You'll overlook important information if you allow yourself to become "blinkered," so always be open to new information.

But don't stop there! Look for opposing views or evidence to challenge your information, and seek clarification when things are unclear. This will help you to reassess your beliefs and make a well-informed decision later. Read our article, Opening Closed Minds , for more ways to stay receptive.

Logical Thinking

You must be skilled at reasoning and extending logic to come up with plausible options or outcomes.

It's also important to emphasize logic over emotion. Emotion can be motivating but it can also lead you to take hasty and unwise action, so control your emotions and be cautious in your judgments. Know when a conclusion is "fact" and when it is not. "Could-be-true" conclusions are based on assumptions and must be tested further. Read our article, Logical Fallacies , for help with this.

Use creative problem solving to balance cold logic. By thinking outside of the box you can identify new possible outcomes by using pieces of information that you already have.

Self-Awareness

Many of the decisions we make in life are subtly informed by our values and beliefs. These influences are called cognitive biases and it can be difficult to identify them in ourselves because they're often subconscious.

Practicing self-awareness will allow you to reflect on the beliefs you have and the choices you make. You'll then be better equipped to challenge your own thinking and make improved, unbiased decisions.

One particularly useful tool for critical thinking is the Ladder of Inference . It allows you to test and validate your thinking process, rather than jumping to poorly supported conclusions.

Developing a Critical Thinking Mindset

Combine the above skills with the right mindset so that you can make better decisions and adopt more effective courses of action. You can develop your critical thinking mindset by following this process:

Gather Information

First, collect data, opinions and facts on the issue that you need to solve. Draw on what you already know, and turn to new sources of information to help inform your understanding. Consider what gaps there are in your knowledge and seek to fill them. And look for information that challenges your assumptions and beliefs.

Be sure to verify the authority and authenticity of your sources. Not everything you read is true! Use this checklist to ensure that your information is valid:

• Are your information sources trustworthy ? (For example, well-respected authors, trusted colleagues or peers, recognized industry publications, websites, blogs, etc.)
• Is the information you have gathered up to date ?
• Has the information received any direct criticism ?
• Does the information have any errors or inaccuracies ?
• Is there any evidence to support or corroborate the information you have gathered?
• Is the information you have gathered subjective or biased in any way? (For example, is it based on opinion, rather than fact? Is any of the information you have gathered designed to promote a particular service or organization?)

If any information appears to be irrelevant or invalid, don't include it in your decision making. But don't omit information just because you disagree with it, or your final decision will be flawed and bias.

Now observe the information you have gathered, and interpret it. What are the key findings and main takeaways? What does the evidence point to? Start to build one or two possible arguments based on what you have found.

You'll need to look for the details within the mass of information, so use your powers of observation to identify any patterns or similarities. You can then analyze and extend these trends to make sensible predictions about the future.

To help you to sift through the multiple ideas and theories, it can be useful to group and order items according to their characteristics. From here, you can compare and contrast the different items. And once you've determined how similar or different things are from one another, Paired Comparison Analysis can help you to analyze them.

The final step involves challenging the information and rationalizing its arguments.

Apply the laws of reason (induction, deduction, analogy) to judge an argument and determine its merits. To do this, it's essential that you can determine the significance and validity of an argument to put it in the correct perspective. Take a look at our article, Rational Thinking , for more information about how to do this.

Once you have considered all of the arguments and options rationally, you can finally make an informed decision.

Afterward, take time to reflect on what you have learned and what you found challenging. Step back from the detail of your decision or problem, and look at the bigger picture. Record what you've learned from your observations and experience.

Critical thinking involves rigorously and skilfully using information, experience, observation, and reasoning to guide your decisions, actions and beliefs. It's a useful skill in the workplace and in life.

You'll need to be curious and creative to explore alternative possibilities, but rational to apply logic, and self-aware to identify when your beliefs could affect your decisions or actions.

You can demonstrate a high level of critical thinking by validating your information, analyzing its meaning, and finally evaluating the argument.

Critical Thinking Infographic

See Critical Thinking represented in our infographic: An Elementary Guide to Critical Thinking .

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Critical Thinking Training

• Duration: 3 days
• Language: English
• 17 NASBA CPE Credits (live, in-class training only)
• 17 PMI PDUs
• Level: Foundation

In this Critical Thinking Training course, you will learn how to leverage critical thinking and creative problem-solving techniques to solve organizational issues in a corporate environment. You will learn about:

• Left and right-brain thinking
• Spur creativity
• Outcome-based thinking

Critical Thinking Training Delivery Methods

Critical thinking training benefits.

In this leadership course, you will:

• Learn to make better decisions through critical thinking and creative problem-solving.
• Enhance your personal creativity through proven tools and techniques.
• Apply critical processes to assess work issues and problems.
• Transform your creativity into practical business solutions.
• Continue learning and face new challenges with after-course one-on-one instructor coaching.

Prequisites

Critical Thinking Training Outline

Module 1: critical thinking and creative problem-solving essentials.

In this module, you will learn how to: 

• Apply creative problem solving in the workplace
• Differentiate between creativity and innovation
• Apply the steps of critical thinking and understand the connections between ideas and facts
• Analyze and evaluate data and establish significance
• Identify various conclusions, weigh strengths, and limitations of all possible outcomes

Module 2: Leveraging Personal Thinking Styles

In this module, you will learn how to:

• Identify your own natural brain dominance with the Triune Brain Theory
• Assess your preferred approach to thinking, along with your strengths and opportunities
• Leverage your left- or right-brain dominance
• Enhance your whole-brain thinking
• Recognize and adapt to others’ preferred thinking styles

Module 3: Unleashing Your Creativity

• Explore your own creativity
• Utilize tools and techniques to become more creative
• Identify elements that stimulate creativity
• Eliminate barriers to innovation
• Avoid groupthink, which can lead to poor outcomes
• Unscramble the iterative mind
• Move between the left and right brain
• Value non-dominant preferences
• Deploy divergent and convergent thinking

Module 4: Solving Problems Using Analysis and Prioritization Tools

• Apply analysis models for problem solving
• Set priorities for taking action to solve a problem
• Evaluate problems around people, process and technology
• Deconstruct problems using the stair-step technique, which focuses on solving a problem step-by-step
• Create a satisfaction scale to help you choose the best solution

Module 5: Translating Creativity and Analysis into Practical Application

• Overcome the "It won't work here" mentality
• Analyze for outcomes, not solutions
• Clearly express analysis results

Module 6: Putting It All Together

• Reinforce your newly developed creative thinking skills
• Construct a blueprint for your action plan
• Educate others with creative tools
• Practice creative and critical thinking skills
• Live Instructor
• 3-day instructor-led training course

After-course coaching available

Upgrade your course experience with: Subscriptions

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• Guaranteed to Run - you can rest assured that the class will not be cancelled. Jul 10 - 12 9:00 AM - 4:30 PM EDT Herndon, VA or Virtual
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Critical Thinking Training FAQs

What is critical thinking.

Critical thinking is the ability to analyze a situation and make a professional judgement.

What is creative problem solving?

Generating inventive solutions to every day problems by implementing the innovating ideas in a practical way for your workplace.

What is the difference between critical thinking and creative thinking?

Critical thinking is the ability to interpret data and make a professional judgement whereas creative thinking gives possible solutions for the data you interpreted and analyzed.

Can I learn critical thinking and problem solving online?

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

Can I earn Professional Development Units for the Critical Thinking and Creative Problem Solving course?

Yes, you can receive PDUs from the Critical Thinking and Creative Problem Solving course.

To find out how many PDUs you can receive, check out the PMI Q&A List ›

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Critical Thinking

Price $395.00 USD

Duration 1 Day

Delivery Methods Virtual Instructor Led Private Group

Course Overview

Course objectives, who should attend.

• Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
• Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
• Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
• Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
• Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
• Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible .

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

1 - GETTING STARTED

• Housekeeping Items
• The Parking Lot
• Workshop Objectives

2 - COMPONENTS OF CRITICAL THINKING

• Applying Reason
• Open Mindedness

3 - NON-LINEAR THINKING

• Step Out of Your Comfort Zone
• Don't Jump to Conclusions
• Expect and Initiate Change
• Being Ready to Adapt

4 - LOGICAL THINKING

• Ask the Right Questions
• Organize the Data
• Evaluate the Information
• Draw Conclusions

5 - CRITICAL THINKERS (I)

• Active Listening
• Be Disciplined

6 - CRITICAL THINKERS (II)

• Seeing the Big Picture
• Objectivity
• Using Your Emotions
• Being Self-Aware

7 - EVALUATE INFORMATION

• Making Assumptions
• Watch out for Bias
• Ask Clarifying Questions
• SWOT Analysis

8 - BENEFITS OF CRITICAL THINKING

• Being More Persuasive
• Better Communication
• Better Problem Solving
• Increased Emotional Intelligence

9 - CHANGING YOUR PERSPECTIVE

• Limitations of Your Point of View
• Considering Others Viewpoint
• Influences on Bias
• When New Information Arrives

10 - PROBLEM SOLVING

• Identify Inconsistencies
• Trust Your Instincts
• Asking Why?
• Evaluate the Solution(s)

11 - PUTTING IT ALL TOGETHER

• Retaining Your New Skills
• Reflect and Learn From Mistakes
• Always Ask Questions
• Practicing Critical Thinking

12 - WRAPPING UP

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

Upcoming Class Dates and Times

Do You Have Additional Questions? Please Contact Us Below.

Zoe Talent Solutions

Critical thinking training course.

Course Overview

Course outline, book classes now.

Thinking is a natural process and we cannot avoid it but we can definitely change our way of thinking. It is our brain which processes our thoughts when we look at any situation, object, data, person etc.

We have a set of preinstalled assumptions, reasons, logics biases which construct our thoughts and we can definitely change or control them to build an effective thinking skill which is called Critical Thinking.

Critical Thinking is the ability to think clearly and rationally, comprehending the logical connection in a situation.  It has been the subject of much thought for a lot of centuries and has continued to be a subject of discussion in today’s modern world.

Also Explore Other Courses

• Global Leaders Program
• Leading High Performance Teams Course
• Supervisory Skills Development Training Course
• Digital Leadership Training – Leading in the Digital Age
• Emotional Intelligence (EQ) Training for Leaders and Managers

How will this “Critical Thinking Training Course” help you in becoming a better leader? In order to be an effective leader in today’s work environments, you must think out of the box and bring the right set of skills, attitudes and methods to achieve results.

This Critical Thinking Training Program provides you the mindset needed to see a situation in a completely different way and will help you in making effective decisions based on right logics and evaluations.

This Zoe training course will empower you in your Critical thinking by providing detailed knowledge of thoughts, logic, reasoning and arguments. This course will make you think 360 degrees about an idea and will help you make decisions effectively.

Course Objectives

Upon completing this ‘Critical Thinking Training Program’ successfully, participants will be able to:

• Understand key concepts of critical thinking
• Clarify the difference in cognition, reasoning and logics
• Improve their decision making based on facts, assumptions, arguments etc.
• Able to see a problem with a logical approach to find a quick solution
• Understand the importance of bias in critical thinking
• Apply Critical Thinking in practical situations
• Self assess their thoughts and change them as per the requirement

Training Methodology

This Critical Thinking Training Program will comprise the following training methods:

• Seminars & Presentations
• Assignments
• Group Discussions
• Case Studies

This course will also follow the ‘Do-Review-Learn-Apply model like all our other courses.

Organizational Benefits

Companies who nominate their employees to participate in this Critical Thinking Training Program can benefit in the following ways:

• More creativity from team members resulting in getting more ideas to improve business
• Problems will get solved quicker due to the use of best practices by thinking about different solutions
• Increase your teams’ productivity by focussing on areas to be worked upon
• Performance issues can be addressed and improved by better mentoring 

Personal Benefits

Individuals who participate in this Critical Thinking Training Program can gain from it in the following ways:

• Have a better understanding of a situation or an argument by thinking 360 degrees
• Able to see a problem with a logical approach to solve it quickly
• Build a customised self-development plan to ensure your growth in the organisation
• Able to give a clear explanation of your thoughts in your presentation
• Overall improvement in the mindset
• Apply your critical and creative thinking to develop your own employee’s performance, as well as the growth of your organisation

Who Should Attend?

This Critical Thinking Training Program would be suitable for:

• New Employees
• Potential leaders
• Management professionals
• Heads of Department
• Team leaders
• Supervisors
• Operation Managers
• Technical Leaders who lead sub-teams
• Aspiring leaders

MODULE 1: INTRODUCTION- Critical Thinking

• What are the types of thinking?
• What is critical thinking?
• Importance of critical thinking

MODULE 2: Cognitive Thinking

• Definition of Cognition
• How does your Brain Work?
• Evolution of Human Brain
• Left Brain Vs Right Brain
• Importance of Cognition in Critical Thinking
• Limitation of Cognition

MODULE 3: Reasoning

• What is reasoning?
• Importance of Reasoning in Decision Making
• Impact of Reasoning in Critical Thinking
• Is reasoning always correct?
• Fallacious Reasoning
• Good and Bad Reasoning
• Limitations of Reasoning

MODULE 4: Logical Thinking

• What is logic?
• Importance of Thinking Logically
• Inductive Reasoning
• Deductive Reasoning
• Impact of Logics in Critical Thinking

MODULE 5:  Statements and Arguments

• What is a Statement?
• What is the Argument?
• Understanding Assumption

MODULE 6: Six Thinking Hats Model

• Introduction
• Application of 6 Hats Tool

MODULE 7: Cognitive Bias

• What is Cognitive Bias?
• Myths about Cognitive Bias
• Some Examples
• How does it impact Critical Thinking?
• Debiasing Strategies

MODULE 8: Parts of Critical Thinking

• Comprehension
• Identification
• Explanation
• Self- Assessment

MODULE 9: Time to Apply

• Case Studies and Story Telling
• Understanding the practical application of Critical Thinking
• Developing a powerful, positive leadership mindset
• Applying the tools and theories to improve Critical Thinking

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INSTRUCTOR-LED COURSE

Critical and Strategic Problem Solving

Take your organization to its next level of excellence

• Proactively apply critical thinking techniques.
• Practice adjusting thoughts, opinions and beliefs to find new perspectives.
• Engage in discussions to better understand their peers’ perceptions and beliefs.
• Understand the impact of diversity and inclusion in problem solving.
• Gain essential skills for creatively assembling and assessing solutions.

Interested in bringing this course to your organization? Let’s connect!

This course introduces innovative techniques to think about and approach problems and challenges in order to realize hidden value and new opportunities. This training addresses the skills, attitudes, traits and behaviors needed to critically evaluate problems, find new answers, uncover new opportunities and make better decisions.

The tools contained in this training are intended to engage participants in expansive thinking, challenge their current views and deliver applicable techniques that they can employ to develop their critical thinking skills. 

COURSE OUTLINE

Module 1: the essentials characteristics of critical thinking.

Consider the common characteristics of critical thinkers and how to apply them to daily tasks and thought processes.

• Discuss the role of curiosity in critical thinking
• Recognize the difference between thinking and knowing
• Identify how assumptions, evidence and conclusions can be used to challenge current processes

Module 2: How to Challenge Conventional Thinking

The tools and techniques in this module will start conversations that lead to out-of-the-box thinking. 

• Discuss questions and statements that could help to propel an inquisitive discussion with a peer
• Identify the impact of assumptions, evidence and solutions on critical thinking
• Recognize the attributes of conventional thinkers and the critical thinkers

Module 3: Differentiating Opinions, Perceptions and Beliefs

The discussions in this module encourage thinking outside of personal bias and challenging opinions, perceptions and beliefs.

• Discuss the role of autonomy in critical thinking
• Identify the characteristics of a critical thinker
• Seek advice from others to adjust your perspective on a challenge

Module 4: The Impact of Engagement on Diversity and Inclusion

Gather the research that supports the importance of engagement, diversity and inclusion in the workplace.

• Identify the unique qualities of diverse individuals in a group setting
• Discuss the link between inclusion and engagement
• Compile a list of skills and individuals that you can begin to include in your projects at work

Module 5: An Insightful Approach to Problem Solving

Follow a three-part process in approaching a problem  in order to gain an opportunistic outlook and broaden  your perspective.

• Recognize how personal values and attitudes impact problem solving and decision making
• Identify a process for analyzing problems and discovering the underlying opportunities
• Define the role of questioning in problem solving

Module 6: Strategically Assembling and Assessing Solutions

Gain creative techniques to include in your next brainstorming session and learn how to create a  visual map to communicate and organize a variety of potential solutions.

• Discuss questions that need to be asked to identify root causes
• Identify possible solutions using brainstorming techniques
• Write solutions down using mind mapping tools

Module 7: Thinking Beyond Today

While openness is the central value of critical thinkers, seeing the big picture is consistent among all strategic thinkers.

• Recognize the skill set of strategic thinkers
• Discuss the importance of developing a big-picture perspective
• Discuss the role of mistakes in strategic thinking

Module 8: Making Strategic Decisions

Strategic thinkers are able to look at possibilities in relation to the organization as a whole and gain the buy-in they need to make informed, supported decisions.

• Recognize your own tendencies for fact-based decision making
• Discuss a method for evaluating and prioritizing solutions to make a decision
• Identify a process for gaining team consensus and making a decision

Module 9: Applying Strategic Thinking Tools

The exercises and discussions in this module will  unleash creative ideas for overcoming barriers to  innovative breakthroughs.

• Discuss strategies for releasing a flow of original ideas
• Recognize how to overcome barriers to strategic thinking
• Identify exercises for breaking free of thinking ruts

This content can be delivered in a variety of modalities. Click here to learn more .

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Onsite Training Courses

• Business Etiquette
• Business Writing
• Change Management
• Communication Skills
• Creativity, Critical Thinking, Decision Making, and Problem Solving
• Cross-Cultural Communication
• Customer Service
• Diversity and Inclusion
• Facilitation Skills
• Human Resources
• Leadership and Management
• Negotiation and Conflict Management
• Presentation Skills
• Productivity
• Storytelling
• Team Building
• Train-the-Trainer

Virtual Classroom Training Courses

• Cross-Cultural Communication Skills
• Management and Leadership
• Negotiation

Online Training Courses

• Business Etiquette and Professionalism
• Creative and Critical Thinking
• Negotiation and Conflict Resolution
• Nonprofit Management
• Project Management
• Time Management and Productivity

Leadership Development

Corporate college solutions, interactive keynotes, meeting and retreat facilitation, one-on-one coaching.

• Custom Solutions

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• Training and Development
• Workplace Communication

Media Inquiries

• Business Etiquette, Civility, and Professionalism
• Communication
• Sales and Negotiation

Assessments

• Job Needs Assessment
• Management Styles Assessment
• Stefanie Coleman
• Myla DeLoatch
• Shawn Doyle
• Thomas Farley
• Elizabeth George
• Shanna Kabatznick
• Charlie Long
• Mariana Marko
• Laurie McIntosh
• Darren Murphy
• Avish Parashar
• Pamela Sumner
• Phillip Tanzilo
• Eduardo Villavicencio
• Sandy Wilson
• Kate Zabriskie

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About Onsite Training What is onsite training?

The Full List See all onsite courses.

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Creative and critical thinking training, ah ha learning to think critically and creatively: techniques for sparking ideas, solving problems, and rethinking the status quo, available formats: full-day training course, multi-day training course, course outcomes.

This creativity and critical thinking skills course will:

• Explain the difference between critical and creative thinking.
• Provide participants with dozens of creative thinking tools.
• Walk through the Osborne-Parnes problem-solving method.

Course Overview

Knowing 600 ways to accomplish a task is certainly better than knowing just one.  But wait! Are you working toward the right goal?  This hands-on creativity and critical-thinking course teaches techniques for determining whether the right questions are being asked.  It also explores a range of ideation techniques for generating multiple solutions to problems once they are confirmed. This program can be tailored to include a group’s current workplace problems. The ratio of time spent on creativity versus critical thinking will depend on the group’s composition, goals, and familiarity with the material. 

Program Objectives

At this program’s conclusion, participants should be able to:

• Discuss the importance of creative and critical thinking.
• Recognize the difference between left- and right-brain thinking.
• Demonstrate multiple creative-thinking techniques.
• Explain the Osborn-Parnes principle and its value.
• List strategies for selling ideas.

The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Workshop Outline

Critical thinking: what it is and why it matters, right brain left brain brain sprain: understanding your preferred approach, get out of the box: basic creative-thinking skills, beyond brainstorming: the osborn-parnes creative problem-solving method, we’ve always done it this way: getting past nay-sayers and other negative people.

At the program’s completion, participants will have an understanding of critical thinking and exposure to several tools for organizing thoughts, finding creative solutions, and communicating those ideas.

Related Directories:

• Thinking, Planning, and Problem Solving

Didn't find what you were looking for?

The business training works difference.

When you team with us, you’ll get:

• A partner who will ask questions about your goals and objectives.
• An opportunity to have a tailoring call and to speak with the program facilitator prior to a workshop.
• Interactive facilitation conducted by someone who has a deep understanding of adult learning and the topic at hand.
• A post-training web-based skills check-in meeting if desired.
• People behind the scenes who will work to make our relationship a success.

You won’t get:

• A workshop leader who sells products during class time.
• A talking head with a PowerPoint presentation and not much else.
• Lecture-based training that’s too academic, not practical, and doesn’t connect to life in the workplace.
• The sense that you are a number, a transaction, or a cog in a machine.

Onsite Training Course Reminders

Our instructor-led training courses are available to private groups.  These workshops are not offered in a public seminar format.  Please  contact us  to speak with a facilitator about your needs and bringing training to your organization.

We also travel to Africa, Australia and New Zealand, Asia, Canada, Central America, Continental Europe, the Middle East, and the United Kingdom.

Please contact us about your location.

• For information about pricing, please see our fee schedule .
• For instructor-led webinars, take a look at our  virtual classroom programs .
• For information about self-paced courses available to anyone, visit our online courses catalog .
• For free resources, check out our resources pages .

Questions This Page Answers About Critical Thinking Training

• Where can I find a course on critical thinking?
• Who offers a critical thinking workshop?
• I need a critical thinking course for my team.  Where can I look?
• What companies offer workshops and seminars to improve critical thinking skills?

“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”

“Myla was very professional and brought subject matter expertise to the training. My team really respected her and had nothing but positive things to say about her.”

“Eduardo was an excellent facilitator. I took so much with me to apply to my job responsibilities that will enhance my thinking as I resolve difficult callers and issues. Eduardo was very interactive with the group and had excellent ideas to promote thinking and participation. He is the greatest facilitator I have ever worked with!”

“We did enjoy the class and yes, I am excited to work with you to bring in more. Charles is a great teacher, I would like to have him teach them.”

“A pleasure doing business with Business Training Works on our seminar.”

“I have been in several training sessions, and I have to say this has been the best one. We were all engaged in the topics. Regina’s materials were relevant to our jobs. She started on time, and the time flew by.”

“The team was quite impressed with your materials and more importantly delivery style. I feel like we all took something positive away from the course which is all I can ever ask for.”

“Pamela was a gem! We really enjoyed it. The one main piece of feedback I got was they wanted more time.”

“Stefanie was upbeat, engaging, and relatable. She even kept the momentum going through an unexpected room change towards the end of our session. My colleagues cannot stop commenting how amazing the training was, and we are energized to put our new skills to work. Rave reviews all around!”

“Shawn was an excellent facilitator. After our class he took the time to look over the questions we use during our interview and provided positive feedback. I highly recommend Shawn and this course, ‘How to Interview and Hire Well’.”

“Thomas Farley’s facilitation of the storytelling module was very engaging and effective. He started the session telling his own story. He asked participants to share their stories, and he respectfully critiqued them using this technique as a teaching tool.”

“Both sessions went great. They were informative and very interactive and Myla was able to engage the participants throughout the entire presentation. She is a wonderful instructor!”

“Everyone really enjoyed it and came away with tools to help them be a stronger leader! Thank you, Greg!”

“Phillip was a great presenter. He kept the class moving forward and kept us all engaged and participating. We all got a lot out of the training and hope to have him back again for follow up.”

“I’m usually quiet in group discussions, but I enjoyed this course so much, I participated quite a bit.”

“Pamela is awesome. She has that perfect blend of knowledge, credibility, and personal skills to deliver very effective training across a wide variance of personalities.”

“Kate rhymes with great, and that’s what she was.  This was a great class and Kate was the best. We recommend her every time. I took this class years ago with her and she makes the information stick.”

“We also appreciate how well prepared you (Phillip) are, and that the subject matter is addressed in substantive way that has real impact. Your style has that special something that really engages people.”

“Greg was awesome! Very informative and interactive. He got rave reviews from the participants.”

“The course has been tremendously helpful to my staff, and I am very grateful for Regina’s knowledge and generosity. She really shared her talents and experience freely, and provided what was needed to reset our team dynamics.”

“Laurie McIntosh brings her personal experience into the training which was invaluable.”

“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”

“We cannot thank Stefanie enough for the fabulous presentation she delivered to our reception staff and directors of housing. We had plenty of great feedback from fellow colleagues regarding the presentation, and we’ve already had individuals implementing information they learned from the presentation. We sincerely appreciated all of Stefanie’s hard work delivering a quality presentation to a diverse group of individuals.”

“The course was high-quality, first-class, first-rate, superior, fine, excellent and hence forth.  Charles’ way of teaching was pleasant, exceptional, superb, and commendable. My department will speak well about this course for a while. Thank you so much for the quality of training and attention to detail. We are excited to use the tools created by zombies. However, in all seriousness the course was facio delicias and nuntiisque (fun and informative in Latin). I look forward to using your company in the future.”

“I heard a lot of positive feedback and several people approached me about your contact info for following up. I know we had a short amount of time for the training but I know I found it valuable and I think the rest of the group did too.”

“Pamela was amazing and extremely personable. She made the groups feel very comfortable during the training.”

“It was a positive experience to have this training, very useful to understanding myself as a provider and patients. Laurie was engaging as a speaker. I learned to approach patient care differently seeing patients as different and not “difficult.” I took away key points and different strategies to use in my interactions with patients, just a matter of finding the time to make adjustments and implement these changes.”

“Thank you again for working with us last week. As always, the team loved the session, and I’ve been hearing great feedback. The change in the leadership team’s behavior, even since just last week, is noticeable. The executive team and I have literally had people coming up to us all week talking about how excited they are for the future, how they believe in where we are headed, and thanking us for what’s being done. As a business leader, this time period is truly a career highlight for me. I can’t thank you enough.”

“It was a pleasure to work with Charlie last week. He was fantastic, and I have received great responses from the participants about the training!”

“Greg Jones was a DYNAMITE presenter! He was fun, knowledgeable, and engaging and had our large group of 50+ people laughing and participating right up until the 5:00 PM end time. I am always impressed when a facilitator can keep a group engaged and involved WITHOUT using PPT and Greg did just that with his handouts, flip charting, storytelling and mixing up activities at table groups, teams, and with partners. We would love to have him back!”

“The workshop was appreciated very much, and you (Stefanie) were indeed a big hit. Thank you for all your support and value you brought this team. I look forward to another opportunity to work with you, you were an absolute delight.”

“Pamela Sumner is professional, warm, and highly educated. Her style translates to small groups as well as large formal settings. She is definitely an asset to BTW.”

“Thank you for yet another great presentation. Myla was wonderful and our team really appreciated the opportunity to work with her.”

“I LOVED Kate. She was an incredible speaker and her ability to educate is a show stopper. Learning about my own communication style was invaluable and I truly believe that I am going to use this information for the rest of my professional career.”

“Great performance by Shawn! Shawn Doyle is a great presenter, and teaches you just by presenting himself.”

“Pamela was very engaging. The training was well presented and held the group’s attention. The feedback I got from my staff was that it was useful not only in work but in their personal lives as well.”

“Phillip, you are the best! Loved every minute and the fun interactive aspect of our workshop exceeded my expectation. Looking forward to the LA workshop next month.”

“Thank you Kate, Chris, and Kathy! It was a pleasure working with you, and thank you for providing some valuable insights for our SES!”

“I liked that fact that we were kept busy – it never got boring.”

“As I sit here listening to Laurie, I am thinking that we couldn’t have asked for a better facilitator!!! Wanted to say a quick thank you for your exceptional “customer service” in dealing with us.”

“Phillip was engaging and professional. I had many people who were in the session tell me that they enjoyed it.”

“Pamela did a great job of engaging our participants in the training. They all had very positive feedback about the day and Pamela specifically. She was approachable and easy to relate to and was able to illustrate the points in a way that the team understood.”

“Board presentation went well. ”Excellent” according to our chairman. Thanks for your training.”

“Stefanie is knowledgeable, credible, fun and engaging as a facilitator.”

“WOW – where do I begin!? Working with you both has been an outstanding experience throughout the entire process. Your flexibility from first contact was very valuable – we appreciate your willingness to participate in multiple teleconferences to align with KMG.

Your ability to link KMG’s message and philosophies to the lessons is what set you apart from your competitors.

Kate’s energy and willingness to meet as many of the attendees as possible and her ability to quickly build a rapport with folks established credibility and a safe environment. Everyone valued the ‘informalness’ of the key note.

The Tuesday workshop was phenomenal! I saw people taking notes that I never would have imagined would be engaged.

Fantastic result overall – thank you so very much!”

“I wasn’t sure what to expect and found it to be awesome. I am in business development and while I consider myself to be somewhat refined/savvy, I walked away with so many things to up my game while with clients and the number one lesson and tie back point is that it is 100% about making the client feel comfortable and special. What we do, how we act, how we present ourselves all feeds into that and our ultimate success as sales professionals.”

“The training was amazing! Everyone was enthusiastic and we learned so much. They’re already asking when you’re coming back. You are a true gem!!”

“I would like to say that yesterday was simply amazing. Our team is very happy with the training and the content that was presented. Thomas was exactly who we needed to address our etiquette training needs. Our team was receptive and the activities were fun and engaging. I would definitely recommend Thomas to anyone looking to enhance their team with etiquette training.”

“Business Training Works made this project extremely easy for me. Not only did they customize content for us, but they delivered it well and provided a great train-the-trainer session. It was truly an effortless experience for us!”

“I just wanted to send out an email to express our appreciation for the service that Greg provided. He was a very motivated and inspirational speaker. We really, and I seriously mean this, enjoyed him. We are going to adapt some of our training procedures to fit his suggestions.”

“Kate was a refreshing start to 2020! Very energetic and captivating the entire session. Moments of reflection, laughter, and engagement made this a great FLAG kickoff to the year!”

“We had an amazing day today! Everyone I spoke to during the day today said they were really enjoying the session (as did I). Charlie did a fantastic job. Thank you both for a great experience!”

“In each of the sessions that ZMC has hired Business Training Works, I have learned something new — even with the same topic. This is the 10th session we have scheduled, and we always ask for Shawn.”

“I wanted to reach out to you regarding Phillip and what wonderful experience it was for our teams to have him as our facilitator for the team building and cross-cultural communication course last Friday. He’s a very talented and engaging trainer, and he was able to get even our toughest employees to participate. Everyone really liked Phillip and enjoyed the course.”

“Pamela and Business Training Works put together a wonderful training program for ACERTUS. Pamela was able to create a curriculum that completely met our needs on such a short timeline. I am looking forward to working with them again!”

“Laurie, as always, was AMAZING!”

CRITICAL THINKING TRAINING COURSE . CLASS . WORKSHOP . SEMINAR . PROGRAM

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Course outline for Critical Thinking

Critical Thinking Course Outline

How to Use This Guide

Session One: Course Overview

Session Two: Understanding Critical Thinking

What is Critical Thinking?

Characteristics of a Critical Thinker

Common Critical Thinking Styles

Making Connections

Session Three: Where Do Other Types of Thinking Fit In?

Left- and Right-Brain Thinking

Whole-Brain Thinking

Session Four: Pitfalls to Reasoned Decision Making

Session Five: The Critical Thinking Process

The Critical Thinking Model

The Standards of Critical Thinking

Identifying the Issues

Identifying the Arguments

Clarifying the Issues and Arguments

Establishing Context

Checking Credibility and Consistency

Evaluating Arguments

Session Six: A Critical Thinker’s Skill Set

Asking Questions

Probing Techniques

Pushing My Buttons

Critical Thinking Questions

Active Listening Skills

Session Seven: Creating Explanations

Defining Explanations

Steps to Building an Explanation

Session Eight: Dealing with Assumptions

Session Nine: Common Sense

Session Ten: Critical and Creative Thought Systems

Techniques for Thinking Creatively

Creative Thinking Exercise

DeBono’s Thinking Hats

Session Eleven: Putting It Into Practice

Presenting and Communicating Your Ideas to Others

Pre-Assignment Preparation

Presentations

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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