how to write a cover letter for hotel

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How to Write a Hospitality Cover Letter (with Examples)

Last Updated: March 19, 2024 Fact Checked

Hotel Cover Letter Template

Researching the position for the cover letter, starting the letter, completing the body of the letter, closing the letter.

This article was co-authored by Melody Godfred, JD . Melody Godfred is a Career Coach, Entrepreneur, and Founder of Write In Color, a full-service resume and career development company that specializes in developing compelling personal narratives and brands. With over ten years of experience, Melody has worked with clients at entertainment and media companies including Apple, Disney, Fox, Netflix, Riot Games, Viacom, and Warner Bros, among others. The Muse invited Melody and Write In Color to serve as one of its 30 trusted career counselors (out of 3,000) to provide one-on-one coaching and resume services to the platform's more than four million active users. Melody earned a JD from Loyola Marymount University and BS from the University of Southern California. There are 10 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 129,179 times.

If you love to help people feel at home, a job in hospitality just might be for you. Before you interview, it's essential to draft a great cover letter that shows off your skills and what you'll bring to the job. We'll help you write one that'll catch any hotel employer's eye, from researching the hotel to opening and closing your letter.

How do you write an application letter for a hotel job?

• Start your letter with your contact information. Then, introduce yourself and say why you want to work at the hotel.
• Include any relevant skills or experience from your resume in your cover letter, emphasizing those found in the job description.
• Close the letter by thanking the hiring staff for their time, and reiterating your enthusiasm for the position.

• What the hotel will require will vary by position. For instance, if you're at the front desk, you'll need good people skills, as well as good organizations skills. If you're in housekeeping, you'll need good time management skills.

• Another way you can research the hotel is to walk around the hotel. Try to observe the employees in the department you'll be working and watch how they interact with each other. Pay attention to what the environment is like. Is it relaxed? Frantic? Take mental notes for later. [5] X Research source

• For example, maybe you've noted the hotel has a relaxed culture and that most employees enjoy having lunch together. That hotel is probably looking for someone who works well with others and can enjoy the company of coworkers.

• Your date should look like the following example: December 3, 2015

• As an example, you could write, "My name is Joe Jeffries, and I heard about this front desk position on Indeed.com. I'm excited to be applying for it, as I have read how much Rattle Hotels values customer service and I am a people-person who loves putting the customer first."
• This paragraph, as well as the last paragraph, are good places to include bits of information connected to what you found out about the culture. For instance, if you noticed that the people working at the hotel are close-knit, you could write, "I can see your hotel values its employees, as well, and I look forward to working with this great group of people."

• For instance, maybe you've noted that one of the required skills is interpersonal skills. You could write, "In the past, I've worked with many different types of people at a variety of retail jobs, which helped to develop my interpersonal skills. I learned to stay calm when dealing with stressful situations by taking a deep breath and thinking about the best possible solution to the problem, which I think will be a huge asset when working the front desk at Rattle Hotel."

• As an example, you could write, "I have noticed that you encourage a professional culture, and my experience as a front desk clerk in Regalia Hotels has given me the needed experience to be the professional you need at the front desk. I would be a good fit for your hotel, and I request that you give me the chance to prove that in person at an interview."

• You can use other closings, such as "Thank you," or "Yours truly," to end your letter instead.

Community Q&A

You Might Also Like

• ↑ https://www.indeed.com/career-advice/resumes-cover-letters/how-to-make-a-resume-with-examples
• ↑ Melody Godfred, JD. Career Coach. Expert Interview. April 19 2020.
• ↑ http://www.forbes.com/sites/dailymuse/2014/01/09/how-to-show-you-get-the-company-culture-in-your-cover-letter/
• ↑ https://www.indeed.com/career-advice/finding-a-job/types-of-work-environments
• ↑ https://www.training.com.au/ed/hospitality-cover-letter-example/
• ↑ https://www.indeed.com/career-advice/resumes-cover-letters/hospitality-cover-letter
• ↑ https://www.youthcentral.vic.gov.au/jobs-and-careers/applying-for-a-job/what-is-a-cover-letter/how-to-write-a-cover-letter
• ↑ https://www.grammarly.com/blog/how-to-end-a-letter/

About This Article

When writing a cover letter for a hotel job, make yourself stand out by researching the position and connecting your skills to the job description. Read the job description carefully and highlight the keywords, such as “self-starter,” “enthusiastic,” and “hard worker.” Then, research the hotel by looking at their website, mission statement, and any recent news stories about them. After you’ve done your research, start your cover letter by writing your header with your current contact information. Open your letter with an introduction that explains why you’re interested in the hotel and what you know about it. In the body of the letter, explain what skills you have and why you’d be a good match for the position. Include some of the keywords from the job posting as well to stress your compatibility. Conclude your letter by summarizing why you’re a good fit for the job and expressing your desire for an interview. To learn how to format your cover letter, keep reading! Did this summary help you? Yes No

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Hospitality Cover Letter Samples & Examples That Worked in 2024

Perfecting your hospitality cover letter could be the key to securing your dream job in this vibrant industry. This comprehensive guide will share priceless tips , provide real-life examples, and lead you down the path to success.

And so, read on and learn all about:

• Formatting your hospitality cover letter
• Crafting an effective cover letter header
• Writing an eye-catching cover letter headline
• Building a strong cover letter introduction
• Highlighting your skills and accomplishments in cover letter body paragraphs
• Writing a strong conclusion
• Avoiding common mistakes on a hospitality cover letter
• Average salary and job outlook for hospitality professionals
• Hospitality resources for job seekers

1. How to properly format your hospitality cover letter

The neatness and clarity of your hospitality cover letter are just as important as its content. Here's how you can format your cover letter to make it an engaging read.

• Start with the basics: A standard business letter format is a reliable choice. Your name and contact details should be at the top, followed by the date, and then the employer's name and contact information. 
• Choose a clear font: Steer clear of fancy fonts — stick with ones that are easy on the eyes. Arial, Calibri, or Times New Roman in 10-12 size is a good way to go. 
• Keep it short: Your cover letter should be concise and straight to the point. Aim to fit everything within half a page or about 250 words.
• Space it out: Using 1.5 or double spacing helps ensure your cover letter doesn't look cluttered. 
• Set your margins: Standard one-inch margins on all sides are typically the best bet for an organized appearance. 
• Break it down: Divide your cover letter into sections: introduction, main body, and conclusion. Each part should transition smoothly into the next.
• Sign off nicely: Wrap up your cover letter with your signature — just another slight personal touch to the document.

Now, with the proper formatting done, let's move on to the meat of your cover letter — the content.

Create your cover letter fast with artificial intelligence.

2. how to write an effective header for your hospitality cover letter .

The header of your cover letter is the very first thing an employer will see, so it's important to get it right. In essence, the header is your business card within the cover letter, containing crucial contact details about you and the hiring manager.

Your header should contain the following:

• Your full name
• Your complete address (though sometimes, city, and state will suffice)
• Phone number
• Professional email address
• Hiring manager’s full name and title
• The company’s name
• The company’s address

Here are examples showing incorrect and correct ways of writing a hospitality cover letter header:

Incorrect hospitality cover letter header example

John Doe [email protected] 08/14/2021

To: Hiring Manager XYZ Hotel

Why is this example weak? Here, the header misses out on key details such as the sender's complete address and contact number. What’s more, it doesn't specify the hiring manager's name and the company's address.

Correct hospitality cover letter header example

John Doe 123 Main Street Springfield, IL 62701 (217) 555-1234 [email protected] August 14, 2022

To: Ms. Jane Smith Hiring Manager XYZ Hotel 789 Central Avenue Springfield, IL 62701

Why is this a strong header? This version is complete and professional, providing all necessary details. The sender's full name, complete address, and contact details are at the top, followed by the current date. The hiring manager's name and company's details are clearly marked next.

A nicely formatted header sets the tone for the rest of your cover letter. Make it count!

3. How to craft a compelling cover letter headline

A headline in a cover letter is a short, catchy statement that grabs the reader's attention right away . An effective one previews what's to come and stirs interest. 

In crafting a powerful headline, infuse it with:

• Your main qualification
• Things you bring to the table
• How your skills align with the job
• Enthusiasm for the role and company

Weak hospitality cover letter headline example

Hospitality Professional Applying for Job

Why is this example incorrect? This headline is too vague. It doesn't specify what the role is, and fails to generate interest. 

Strong hospitality cover letter headline example

Experienced Hospitality Manager Ready to Boost Guest Satisfaction at XYZ Hotel

Why is this headline strong? It gets attention. It includes the title of the role, a key skill (boosting guest satisfaction), and the specific name of the company, showing enthusiasm and alignment with the targeted role.

So craft a headline that makes the hiring manager stop in their tracks, eager to read further. This is your moment to make a strong first impression.

4. How to customize your cover letter greeting

Casting a personalized greeting in your cover letter seamlessly paves the way for an engaging conversation. It reveals that you've taken an extra step to find out who you're writing to. Addressing them by name imparts immediate familiarity and interest in your letter .

So, where do you find the hiring manager's name? Get in the detective mode:

• Check the job listing carefully
• Visit the company's website 
• Leverage LinkedIn
• Call the company to ask

Examples of personalized greetings for your hospitality cover letter

• Dear Mr. Blake,
• Dear William Blake,
• Dear Hiring Manager Wiliam Blake

Yet, there may be times when the hiring manager's name isn't available. In these cases, steer away from generic greetings like "To whom it may concern". Here are better alternatives: 

• Dear Hiring Manager (a safe, gender-neutral option)
• Dear [Department] Team (shows your interest in the team you will be working with)
• Dear [Company Name] Recruiter 

Investing time in finding the hiring manager's name and personalizing your greeting will give your hospitality cover letter a head start. Indeed, often little details like these make a big difference.

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5. How to write a strong hospitality cover letter introduction

A compelling introduction is one of the most crucial aspects of your cover letter. It grabs the reader's attention from the word go and provides a snapshot of your professional journey. 

A successful introduction should include:

• A concise overview of your professional and academic background
• A clear statement about why you're applying for this position
• A mention of any mutual acquaintances, if applicable

Incorrect hospitality cover letter opening example 

I'm writing to apply for the position at your hotel. I have a degree in hospitality management and have worked in a hotel before.

Why does this intro fall flat? It fails to provide specific details about the professional journey, the reasons for applying, and the name of the position or the hotel.

Correct hospitality cover letter opening for an experienced professional

As an accomplished Hotel Manager with 7 years' experience in providing top-tier guest experiences, I am excited to apply for the Hospitality Manager position at XYZ Hotel. Our mutual acquaintance, Jane Doe, recommended this role to me and spoke highly of XYZ Hotel's commitment to quality service.

Why is this introduction strong? This introduction ticks all boxes; it details the experience, mentions the specific role, name-drops the hotel, explains the reason for applying, and includes a reference.

Correct cover letter opening for a recent graduate

As a recent graduate in Hospitality Management from Boston University with internship experience at prestigious hotels, I am enthusiastic about bringing fresh perspectives to the Hospitality Assistant role at XYZ Hotel. My academic exposure and hands-on experience have steeled my passion for providing guests with unforgettable experiences.

Why is this intro ideal for a fresh graduate? This portrays the candidate as a keen learner ready to transition from academic to professional life. It indicates notable achievements and how they align with the role sought.

Ultimately, your introduction must demonstrate your understanding of the job requirements, your eagerness for the role, and set the tone for the rest of the cover letter.

6. How to highlight your top skills and accomplishments as a hospitality professional

Pouring the most captivating part of your hospitality cover letter, the body is where you showcase your skills and accomplishments . It's where you list your ingredients that make you an ideal candidate.

Format this section into two or three short paragraphs or a combination of paragraphs and bullet points, making it easier to digest. 

Underline your skills that align directly with the job requirements. Here are some typical hospitality skills that shouldn’t miss in your cover letter:

• Customer service 
• Communication 
• Multitasking 
• Problem-solving 
• Flexibility 
• Attention to detail

You can’t go wrong in your body paragraphs if you:

• Celebrate your achievements:  Your cover letter is the place to shine. Relate your achievements to tangible percentages, numbers or specific milestones, if possible.
• Use clear and specific examples to highlight how you've applied these skills in the past.

Hospitality cover letter body paragraph example

At my previous position as Front Office Manager at ABC Hotel, I coordinated the team effectively, driving a 15% boost in staff productivity, which cascaded into higher guest satisfaction rates. 

Fret not if you lack professional experience. Focus on transferable skills, internships, or course projects that demonstrate your capabilities and commitment.

Fresh graduate’s cover letter body paragraph example

As a recent graduate from the Hospitality Management program at XYZ University, I bring a comprehensive understanding of hospitality industry dynamics. During my internship at ABC Hotel, I successfully project-managed a campaign promoting off-season visits, resulting in a noteworthy occupancy rate lift during these traditionally low seasons. 

Remember, your accomplishments and skills serve as the proof of your potential. Use them wisely and you'll have a hospitality cover letter that's tough to turn down.

Pro tip: Showcasing skills specifically tailored to the job qualifications increases chances of securing an interview. And so, highlighting hospitality skills in your cover letter that match the job description is a strategy that can significantly impact your chances of getting noticed.

7. How to persuasively end your hospitality cover letter

Much like the last goodnight of a well-hosted event, the concluding paragraph of your cover letter holds vital importance. It's your final pitch, a moment to cement the positive impression you've created throughout the letter.

A powerful conclusion should:

• Reiterate your enthusiasm for the position
• Recap why you're the best fit for the job
• Indicate your availability for further discussion and how you can be reached
• Strategically mention your plan for a follow-up
• And of course, it should end with a professional sign-off

Hospitality cover letter conclusion example

I am enthusiastic about the prospect of bringing my unique blend of skills and experience to XYZ Hotel as the Hospitality Manager. I am confident I can make significant contributions to your team and uplift the guest experience further. 

Please feel free to contact me at (123) 456-7890 or via email at [email protected] to arrange a convenient time to talk. Meanwhile, I look forward to a positive response and will follow up next week to discuss any potential next steps.

Thank you for considering my application. 

In essence, the conclusion is your final opportunity to communicate your desire, readiness, and aptitude for the role. Make the most of it, and you'll be that much closer to an interview.

8. How to avoid common mistakes on your hospitality cover letter

Even a minor mistake in your cover letter can cost you a job opportunity, so let's address some common blunders and discuss how to dodge them.

• Too long or too short: Avoid crafting an epic novel or a key-note speech. Aim for 250-400 words, which typically amounts to 3-4 concise paragraphs.
• Sending a generic letter: Carefully customize your cover letter for each job application. Highlight how your skills and experience align specifically with the job description provided.
• Focusing too much on education for experienced roles: For experienced professionals, the focus should be on relevant past job experiences, skills, and achievements. Educational details should be brief and secondary.
• Forgetting to proofread: Errors signal lack of attention to detail. Always proofread your letter multiple times, and consider asking a friend or using a digital tool to help with this.
• Being negative or apologetic: Never point out what you lack; rather, skillfully focus on showcasing what you can offer. 
• Incorrect or missing contact information: Ensure the personal details and contact information you provide are up-to-date and error-free. This is crucial for if and when the employer decides to contact you.
• Improper formatting: Maintain professional and clean formatting throughout. Bunched-up text is hard on the eyes. Make use of line breaks, bullet points, and adequate spacing.

By dodging these common pitfalls, you can ensure your hospitality cover letter is error-free, compelling, and showcases you as the best candidate for the job.

9. Average wage and job outlook for hospitality professionals

In terms of earnings and job prospects, the hospitality sector presents an appealing landscape. 

According to the Bureau of Labor Statistics , the average hourly earnings for professionals within the hospitality and leisure sector stood at $21.36 as of October 2023.

In terms of job prospects, the picture is incredibly promising too. As a testament to the sector's vitality, leisure and hospitality had been adding an impressive average of 79,000 jobs per month in 2022. With this steady upward trend, opportunities for career growth and development in the hospitality field are clearly abundant.

In conclusion, the hospitality sector not only offers the possibility for a stable and rewarding income but also presents a bright job outlook, making it an excellent career choice for both budding and experienced professionals .

10. Hospitality resources for job seekers

As a job seeker in the hospitality industry, it's crucial to stay informed, and there are fantastic resources out there to help you achieve just that. Whether you're looking for job listings, industry news, networking opportunities, or career advice, here are some go-to platforms:

• HospitalityNet: A comprehensive resource offering industry news, job listings, events, and valuable market insights.
• Hcareers: A dedicated hospitality job board catering to all levels of job-seekers with opportunities from around the globe.
• eHotelier: This provides professional development resources, global hospitality job listings, and the latest industry news and insights.
• American Hotel & Lodging Association (AHLA): A renowned resource offering networking opportunities, updates on industry trends, and even advocacy resources.
• LinkedIn: Don’t underestimate this networking giant. It's a tremendous resource for job listings, industry updates, and a platform to connect with fellow professionals.
• Caterer.com: This is the UK's largest hospitality job board, offering job advertisements from some of the top employers in the industry. 
• Hospitality trends: Stay updated with the latest trends in the hospitality industry, from hotel design to customer service innovations.
• National Restaurant Association (NRA): If you're focused on the restaurant industry, the NRA is a must-follow for the latest news, learning resources, and events. 
• Cornell Hospitality Quarterly: Published by Sage in association with the Cornell University School of Hotel Administration, this journal offers a wealth of academic and industry insights.

So dive in, soak up the wealth of information these resources offer, and accelerate towards a successful finish line in your hospitality job hunt.

Hospitality Cover Letter FAQ

Can i use the same cover letter for multiple job applications.

No, it's best to customize each cover letter for the specific job to which you're applying. Address the unique requirements of each role to show you've thoroughly read the job description and understand what's needed.

If the job posting doesn't ask for a cover letter, should I still send one?

It's generally a good idea to include a cover letter unless the job posting explicitly advises against it. A cover letter gives you another opportunity to sell yourself.

Should my cover letter and resume contain the same information?

No, your cover letter and resume should complement each other, not replicate the exact same information. Your cover letter is an opportunity to explain in more detail the key professional experiences or skills listed briefly on your resume. Use it to demonstrate how these experiences or skills make you an ideal candidate for the job.

Should I mention salary expectations in my cover letter?

Unless the job posting specifically asks for this information, it's better to discuss salary expectations later, perhaps during an interview or job offer discussion.

What's the most appropriate way to submit my cover letter?

It depends on what's requested in the job posting. You might attach it as a Word document or PDF, or paste it in the body of an email. Always follow the employer's instructions.

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .

Subcategories

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• Hotel Manager
• Housekeeping
• Restaurant Manager

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3 Hospitality Cover Letter Examples for the Job in 2024

• Hospitality Cover Letter
• Hotel Front Desk Receptionist Cover Letter
• Concierge Cover Letter
• Write Your Hospitality Cover Letter

Optimizing customer experiences is where you shine. Whether answering questions, applying food safety protocols, or planning events, you ensure companies get results that keep customers coming back.

Now, it’s time to create a cover letter that’s top-notch and enhances the reviewing experience for hiring managers so your skills stand out.

We’ve created a free cover letter builder and our hospitality cover letter examples based on what works in the industry today to get you back to providing excellent guest service that makes a difference in people’s lives.

Hospitality Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

Google Docs

Block Format

Why this cover letter works

• The pro tip here is to fortify your professional experiences with familiarity with industry-relevant platforms. You could highlight how IDeaS Revenue Management System enhanced room booking efficiency or how Expedia and Cloudbeds simplified different tasks. That paints a picture of a tech-savvy professional who understands the industry’s dynamics.

Pair Your Cover Letter with a Matching Hospitality Resume

or download as PDF

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Relax! We’ll do the heavy lifting to write your cover letter in seconds.

Hotel Front Desk Receptionist Cover Letter Example

• Begin your piece with a touch of personal flair that grabs attention right off the bat and conclude by painting an inviting picture of what you bring to the table. While articulating your professional experiences, start with the most recent moving backward.

Concierge Cover Letter Example

• Perhaps you facilitated multilingual communication to break language barriers. Or your swift handling of reservations or your cultural awareness earned guests’ admiration. No doubt, managerial prowess is integral, but your knack for creating delightful experiences proves your worth even better.

Related cover letter examples

• Hospitality resume
• Housekeeping

How to Write an Effective Hospitality Cover Letter

Every hospitality role will have varying needs. For example, a travel-related position may require you to help plan itineraries, whereas a hotel may need you to help coordinate cleaning schedules.  

The best way to ensure success will be to review each hospitality job description and customize your cover letter based on the skills and experiences they’re seeking, such as customer service or vendor relations. 

Make a great first impression with the intro of your hospitality cover letter

You know first impressions matter. When someone walks into a hotel or restaurant, the friendliness of the staff and cleanliness of the space can make or break an experience. The same is true for your cover letter, so tailoring the intro to the customer service skills an organization is seeking and its mission will be crucial.

An added touch that’ll help you stand out is greeting a specific hospitality hiring manager by name, which you can often find in job descriptions or on the company’s website. It’s similar to the impact that learning your regular customers’ names will have so you can greet them each time they come in.

The opener below is a decent start, but it lacks some important details about specific skills the restaurant is seeking in a manager or how the applicant connects with their mission.

Try to make more of a connection than this! 

Having worked in the fine dining industry for some time, I’m eager to be applying for your restaurant manager position. I believe my skills will be a great fit for your company’s needs.

The opener below does a much better job outlining the applicant’s multilingual and diverse service skills that will make them a great fit for the concierge role at Mokara Hotel & Spa.

A great opener with tailored hospitality skills! 

Dear Mr. Miller,

The unison of the hospitality industry and multilingual communication forms an intriguing partnership. This interdependence, demonstrated by companies such as Mokara Hotel & Spa to ensure a tailored experience for their diverse clientele, is truly applause-worthy. To engage further with this intersection of service and language, I’m eagerly applying for the concierge position at Mokara Hotel & Spa.

Provide the right details in your hospitality cover letter’s body

With customer satisfaction being such a high priority, the results you achieve in hospitality roles matter a lot. 

You can emphasize your abilities in the body of your hospitality cover letter by including metrics-based examples of what you achieved in previous roles. 

For example, you could write about how you implemented a new training program that reduced service response times by 56%.  

A top-tier body paragraph with hospitality achievements! 

At Windsor Suites, I streamlined the email communication system and efficiently managed 230+ daily inquiries, reducing response time by 29%. I also spearheaded hotel-wide training on email etiquette and management, leading to improved guest communication and feedback rating.

Add the right finishing touches as you close your hospitality cover letter

Think of the closing of your cover letter like you’re wrapping things up with a guest where you want to ensure you’ve covered all their needs. 

In the form of a cover letter, this would include rephrasing how your top skills and connection to the company’s mission make you a great fit. For example, you could write about how you’ll use your email customer service skills to ensure efficient responses to all inquiries. 

Then, wrap things up by saying thank you and use a call to action, such as “I’m looking forward to discussing further how my customer service and supply management skills will fit in with your needs.” 

The example below is a decent start, but the applicant could add more details about the skills they bring as a receptionist and the spa’s mission that would help them stand out.

This sounds too generic! 

I’m eager to discuss further how my skills will make me a great receptionist at your spa. Thank you for your consideration. 

A closer like the one below that displays the applicant’s passion for customer service and knowledge of Philadelphia’s hospitality industry will work much better. 

A great closer connected to the hotel’s mission! 

At the Sheraton Philadelphia Downtown Hotel, I aspire to synergize my experience with your high service standards, creating an unforgettable experience for guests. My commitment to exceptional service and extensive knowledge of Philadelphia’s hospitality industry align me perfectly with your institution’s ethos. If you require any further information, do not hesitate to reach out. Thank you.

Isabella Bianchi

There are still ways you can stand out with minimal hospitality experience. You could include achievements from transferable experiences, such as other jobs involving skills like inventory management or customer service. Or, include educational achievements from obtaining a degree in hospitality management or related fields.  

Trying to match the tone of each job description will work best. It’ll show how you fit in with the culture and service standards of each hospitality organization, such as how you’ll provide upbeat service at a family-friendly restaurant. 

While you can use the same template, you should customize the details for each hospitality job you apply to. It’ll help you stand out when one organization needs you to help with catering, and another will have you focused on monitoring inventory records. 

Hospitality cover letter examples

Do you have what it takes to provide customers or guests with the best possible experience?

Of course, you do. But working with the public isn’t always easy and you need to prove you’ve got what it takes to juggle responsibilities, be helpful and communicate effectively.

To help you get all of these details into just a few short paragraphs, we’ve put together a step-by-step guide, complete with multiple hospitality cover letter examples.

CV templates 

Hospitality cover letter example 1

Hospitality cover letter example 2

Hospitality cover letter example 3

These 3 Hospitality cover letter examples will provide you with some good ideas on how to format a cover letter, along with the type of message you should be trying to put across to recruiters .

To further understand exactly how you can write a cover letter that will get you noticed, check out our further guidance.

How to write a Hospitality cover letter

Here’s how to write your own winning Hospitality cover letter

Write your cover letter in the body of an email/message

Type the content of your cover letter directly into the email you are sending, or if you are applying via a job board, directly into their messaging system.

The reason for doing this it to ensure that your cover letter gets seen instantly and you can start connecting with the recruiter as soon as they open your message.

If you attach your cover letter as a separate document, the recipient will have to open up the document, which will slow the process down, or make them less likely to even open your cover letter – which could mean your application gets skipped over.

Start with a friendly greeting

Start you cover letter with a greeting that is professional but friendly.

This will build rapport with the recruiter whilst showing your professionalism.

• Hi, hope you’re well
• Hi [insert recruiter name]
• Hi [insert department/team name]

Avoid overly formal greetings like “Dear sir/madam ” unless applying to very traditional companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

After you have greeted the recruiter, it’s important to state the job you are applying to.

Recruiters are often managing multiple vacancies, so they need to know exactly which job you are referring to.

Be as specific as possible and use a reference number if you can find one.

Here are some examples you can use;

• I am interested in applying for the role of admin assistant with your organisation.
• I would like to apply for the role of Sales assistant (Ref: 4057393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advertisement for a trainee project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The main purpose of your cover letter is to excite recruiters and make them eager to open your CV. And you achieve this by quickly demonstrating your suitability to the job you are applying for.

Take a look at the job adverts you are applying for, and make note of the most important skills being asked for.

Then, when you write your cover letter, make your suitability the focal point.

Explain how you meet the candidate requirements fully, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider your application.

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.

This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.

Include the following points;

• A friendly sign off – e.g. “Warm regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Gerald Baker Senior Accountant 07887500404 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.

What to include in your Hospitality cover letter

So, what type of information should you write about in your Hospitality cover letter?

The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.

• Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
• Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
• The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
• Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
• Your availability – When will you be able to start a new job ? Check your current contract to find out your notice period if you are in a position already.

Hospitality cover letter templates

Copy and paste these Hospitality cover letter templates to get a head start on your own.

Hope you’re well. I am writing to express my keen interest in the position of Hospitality Manager at InterContinental Hotels Group, as advertised on LinkedIn. With a strong background in hospitality management and a passion for delivering exceptional guest experiences, I am thrilled about the opportunity to contribute my expertise to the esteemed team at your establishment.

With a BBA from the University of London, I bring 8 years of experience in coordinating diverse hospitality operations. My journey in the industry has allowed me to cultivate a keen understanding of the importance of delivering outstanding service while maintaining cost-effectiveness.

Throughout my career, I have held key leadership roles, including my most recent position as an Assistant Hospitality Manager at Travelodge. Under my guidance, I boosted customer satisfaction ratings by 24%, implemented strategies that led to a 65% increase in revenue, and enhanced staff performance by 20% through introducing novel training initiatives.

I am excited about the opportunity to further discuss how my skills could add value to your department, and I am available to meet you at your earliest convenience.

Kind regards

Thomas Hatton ¦ 07777777777 ¦ [email protected]

Hope you’re well. I am thrilled to apply for the position of Hospitality Food and Beverage Assistant at Hilton Worldwide as advertised on your website. With a strong passion for the hospitality industry and a keen eye for delivering exceptional dining experiences, I am excited about the opportunity to contribute my expertise and enthusiasm to the esteemed F&B team at your organisation.

In my current role as a Server at Marriott International, I have cultivated a deep appreciation for the art of culinary service and a commitment to exceeding business expectations. My hands-on experience in F&B operations, combined with my ability to work effectively in fast-paced environments, has enabled me to consistently provide top-notch service to guests. Some of my accomplishments here include upselling menu items which increased YoY F&B revenue by 40%, contributing to a 20% decrease in health violations through enforcing strict health and safety guidelines, and achieving an average guest satisfaction score of 9.5 (out of 10) based on customer surveys.

I would appreciate the opportunity to discuss how my career aspirations align with your objectives. I am available for an interview at your convenience.

Lisa Abraham ¦ 07777777777 ¦ [email protected]

Good morning, Jessica

I hope this email finds you well. I am excited to apply for the position of Server at Best Western Hotels & Resorts, as advertised on LinkedIn. With a genuine passion for delivering exceptional customer service and a commitment to creating memorable dining experiences.

Throughout my career as a hospitality professional, I have had the privilege of working in diverse restaurant settings, from upscale dining to casual bistros. My experiences have solidified my belief in the art of hospitality and my dedication to ensuring that each guest leaves with a smile.

As a Server at Britannia Hotels, I provide personalised service and maintain a welcoming atmosphere. I take pride in my excellent communication skills, which enabled me to increase the average check size by 20% through effective upselling techniques. I also trained new servers towards improving their performance by 10%, as well as contributing to the success of parties where £30K+ profits were generated.

Thank you for considering my application. I look forward to the possibility of joining your department and I am available for an interview at your earliest convenience.

Alex Maddison ¦ 07777777777 ¦ [email protected]

Writing a strong attention-grabbing cover letter is a vital step in landing a good Hospitality job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

Hospitality Cover Letter Example

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Start your Hospitality cover letter by addressing the hiring manager directly, if you know their name. If not, use a professional greeting like "Dear Hiring Manager." Then, introduce yourself and state the position you're applying for. Make sure to express your enthusiasm for the role and the hospitality industry. For example, you could say, "I am excited to apply for the Front Desk Manager position at your esteemed hotel. With my 5 years of experience in guest services and a passion for delivering exceptional customer experiences, I am confident in my ability to contribute to your team." This approach immediately highlights your relevant skills and passion for the industry, grabbing the reader's attention.

The best way for hospitality professionals to end a cover letter is by expressing gratitude for the reader's time and consideration, reiterating their enthusiasm for the role, and inviting further communication. For example, "Thank you for considering my application. I am excited about the possibility of bringing my unique skills and experience to your team and am confident that I could make a valuable contribution to your organization. I look forward to the opportunity to discuss my application further." This ending is polite, shows eagerness for the role, and leaves the door open for further conversation. It's also important to end with a professional closing, such as "Sincerely" or "Best regards," followed by your name.

In a cover letter, Hospitality professionals should include the following: 1. Contact Information: At the top of the cover letter, include your name, address, phone number, and email address. If applicable, you can also include your LinkedIn profile or professional website. 2. Professional Greeting: Address the hiring manager by name if possible. If you don't know their name, use a professional greeting like "Dear Hiring Manager." 3. Introduction: Start with a strong opening that grabs the reader's attention. Mention the position you're applying for and where you found the job listing. 4. Relevant Skills and Experience: Highlight your skills and experiences that are relevant to the job you're applying for. For example, if you're applying for a hotel manager position, you might want to mention your experience in managing a team, your ability to handle customer complaints, and your knowledge of hotel management software. 5. Achievements: Highlight any achievements that demonstrate your ability to perform the job well. For example, if you increased customer satisfaction ratings at your previous job, be sure to mention that. 6. Knowledge about the Company: Show that you've done your research and understand what the company is about. Mention why you're interested in working for them and how you can contribute to their goals. 7. Closing Paragraph: In your closing paragraph, reiterate your interest in the position and the company. Thank the hiring manager for considering your application and express your interest in discussing your qualifications further in an interview. 8. Professional Closing: End your cover letter with a professional closing like "Sincerely" or "Best regards," followed by your name. 9. Postscript: A postscript (P.S.) is optional but can be used to highlight an important detail that you want the hiring manager to notice. Remember, your cover letter should be tailored to each job you apply for, highlighting how your skills and experience make you a great fit for the specific role.

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Hotel Front Desk Cover Letter Examples and Templates for 2024

• Cover Letter Examples
• How To Write a Hospitality Hotel Front Desk Cover Letter
• Cover Letter Text Examples

A great hotel front desk cover letter can strengthen your application during the job hunt. The key is to emphasize your genuine passion for delivering hotel experiences that enrich your guests’ lives. As you build your content, highlight achievements that illustrate your expertise in guest services and knowledge of the hospitality industry. Our guide provides expert tips and examples to help translate your career into a powerful cover letter.

Hotel Front Desk Cover Letter Templates and Examples

• Entry-Level
• Senior-Level

Hotel Front Desk Cover Letter Checklist

To write a great hotel front desk cover letter, reflect on your prior success within the hospitality industry. How have your contributions helped to improve the guest experience ? What is the hotel looking for in a candidate? Using our methodology, you can quickly build an eye-catching document that piques the interest of the hiring manager. Below, we’ll walk you through each step of the cover letter writing process:

1. Contact information and salutation

In the header of your hotel front desk cover letter, include your name, phone number, email, and LinkedIn URL. Be sure to address the hiring manager by name — Mr. or Ms. [Last Name]. If you can’t find the hiring manager’s name, use a variation of “Dear Hiring Manager.” Avoid salutations such as “To Whom It May Concern,” as these types of greetings are less direct and personal.

2. Introduction

Lead with a powerful opening paragraph to set the tone for your hotel front desk cover letter. Emphasize your years of experience and genuine passion for the hospitality industry. Feature a stunning career achievement demonstrating your ability to drive guest satisfaction and improve hotel operations. If possible, include hard numbers or metrics in your introduction to grab the hiring manager’s attention early.

Improving guest satisfaction scores by 30% as a front desk agent for Wyndham Suites was one of my proudest achievements in 2023. As a front desk agent, I coordinated with the guest services team to enhance operational effectiveness and deliver an unparalleled hotel experience. My expertise within the hospitality space will allow me to make valuable contributions to your organization.

3. Body paragraphs

In the body paragraphs of your hotel front desk cover letter, continue to feature your most compelling qualifications and career achievements. Describe how your experience within the hotel industry aligns with the company’s reputation or mission statement. Highlight accomplishments that convey your expertise in communicating with guests, upselling amenities, and coordinating effectively with diverse teams.

Notice how this candidate leverages their previous hotel front desk experience to demonstrate the value they can bring to future employers. They show how they enhanced the hotel experience for guests by improving communication across departments. A hotel’s reputation is everything, so it’s critical you convey your past success using clear and tangible examples from your career.

Hampton Inn has a reputation for delivering a superior hotel experience that strongly aligns with my professional background. I can help to continue to grow this reputation based on my achievements throughout my career:

• Coordinated front desk operations in collaboration with the hotel manager and guest services team for a hotel with 250 guests, fielded phone inquiries from customers, booked stays, and upsold suites, which generated a 10% increase in sales
• Developed new procedures to reduce communication breakdowns across departments, which improved guest satisfaction scores by 20%
• Received the Employee of the Month award four times over two years for providing exceptional service to guests and strong support to team members

4. Hotel front desk skills and qualifications

Rather than including a list of your customer service and hospitality-related skills on your hotel front desk cover letter, carefully integrate key terms from the job posting into your paragraphs. This shows you have the qualifications the hotel is looking for and have utilized them effectively in previous roles. Below, we’ve compiled a range of skills you may encounter during the job search:

5. Closing section

End your hotel front desk cover letter on a strong note with a call to action (CTA) that encourages the hiring manager to schedule an interview. Reinforce how your expertise in guest services and hotel operations can benefit the organization you’re targeting. Be sure to thank the hiring manager for their time in the last sentence of the paragraph.

I hope to speak with you further to discuss how my operations management experience can benefit your guest services department. You can schedule an interview with me at your earliest convenience with any follow-up questions you may have. I appreciate your time and consideration.

Best regards,

Maria Valdez

Hotel Front Desk Cover Letter Tips

1. quantify your achievements within the hotel industry.

Incorporating hard numbers, metrics, and monetary figures is a great way to help your application stand out from other candidates during the job search. Guest satisfaction scores are the most common approach, but there are other ways to quantify your experience. In the example below, the candidate features sales data and highlights the large number of rooms available at the hotel. This shows they can generate results in high-volume business settings:

• Fielded inquiries, managed guest issues related to rooms, service, and booking, and collaborated with the guest services team to drive operational excellence and improve the customer experience, which improved satisfaction ratings by 20% over one year
• Utilized upselling techniques to improve sales for luxury suites, amenities, and rewards memberships, which resulted in a 15% increase in monthly sales
• Coordinated with the hotel manager and five departments to ensure timely resolutions for guest issues in a fast-paced hotel environment with 3,000 rooms

2. Highlight your communication and leadership skills

In a front desk agent position at a hotel, you’ll interact with a diverse range of guests and team members on a daily basis. Potential employers want to see you have the communication and leadership capabilities to succeed. The best way to illustrate this is by leveraging tangible examples from your career. Below, the candidate emphasizes how they’ve worked effectively in fast-paced team environments to improve the guest experience:

As a front desk agent with Marriott, I played a pivotal role in improving the guest services department. I developed new communication protocols to de-escalate stressful situations with empathy and understanding in collaboration with the team. Our efforts resulted in a 35% improvement in guest satisfaction on online surveys. I can achieve similar success as the new front desk agent with Hilton Hotel based on my career achievements:

3. Tailor your cover letter towards individual hotel brands

Another way to give yourself an edge over the competition is by aligning your cover letter with the hotel’s reputation, culture, and brand identity. This shows you’ve taken the time to research the organization beforehand and conveys your genuine interest in the position. In the example below, the applicant demonstrates how their background aligns with the hotel’s mission statement:

Marriott’s mission to enhance customers’ lives through exceptional vacation experiences is what draws me to apply for the position. With over seven years of experience in the hotel industry, I am passionate about delivering a hotel experience that comforts others. I can provide valuable contributions in the area of guest services based on my past accomplishments:

Hospitality Hotel Front Desk Text-Only Cover Letter Templates and Examples

Sarah Irving Front Desk Agent | [email protected] | (123) 456-7890 | Portland, OR 12345 | LinkedIn

January 1, 2024

Matthew Johnson Hiring Manager Marriott Hotel (987) 654-3210 [email protected]

Dear Mr. Johnson,

During my time with Hilton Hotel as a front desk agent, I achieved monthly survey scores of over 90% by delivering high-quality, personalized service. My guest satisfaction ratings were consistently top three across the team. My ability to communicate with calmness and empathy will allow me to achieve similar success with your organization in this position.

• Fielded various guest issues for a premiere hotel with over 200 rooms, communicated with kindness and empathy to determine ideal solutions, and achieved guest service scores of over 90% on surveys
• Conducted scheduling for hotel bookings, interfaced with customers to reschedule dates, and generated a 30% increase in enrollments for hotel rewards memberships
• Coordinated with departments throughout the hotel to communicate issues with rooms and ensure timely resolution to maintain guest satisfaction

I would like to schedule an interview to provide more insights into how my communication skills can aid your guest services department at Marriott. You may contact me via phone or email at your earliest convenience. Thank you for your time and consideration.

Sarah Irving

Maria Valdez Front Desk Agent | [email protected] | (123) 456-7890 | New York, NY 12345 | LinkedIn

Christine Baker Hiring Manager Hampton Inn (987) 654-3210 [email protected]

Dear Ms. Baker,

With over five years of experience within the hospitality industry, I’ve developed strong expertise in operations management. While working as a front desk agent at the Microtel Inn & Suites, I improved resolution times for guest issues by 15% by improving communication protocols across departments. My ability to drive continuous improvements to hotel operations makes me an ideal candidate for the front desk agent position with your company.

Jordan Romero  Front Desk Agent | [email protected] | (123) 456-7890 | San Diego, CA 12345 | LinkedIn

Jennifer Collins Hiring Manager Four Seasons (987) 654-3210 [email protected]

Dear Ms. Collins,

Improving guest satisfaction scores by 30% as a front desk agent for Wyndham Suites was one of my proudest achievements in 2023. As a front desk agent, I coordinated with the guest services team to enhance operational effectiveness and deliver an unparalleled hotel experience. My expertise within the hospitality industry will allow me to deliver valuable contributions to your organization.

Four Seasons’ reputation for providing high-end hospitality services with empathy and professionalism is what draws me to apply for this position. My experience within the hotel industry will allow me to continue to grow this reputation based on my professional accomplishments:

I would like to schedule an interview to provide more insights into how my expertise in guest services can benefit your organization. You may contact me via phone or email at your convenience. Thank you for your time and consideration.

Jordan Romero

Hotel Front Desk Cover Letter FAQs

Why should i include a hotel front desk cover letter -.

Although most hotels won’t require a cover letter for front desk agent positions, submitting one can offer some advantages during the job hunt. Most importantly, the cover letter allows you to illustrate your passion for hospitality using personal language that wouldn’t work on a resume. It helps the hiring manager gain a better sense of you as an industry professional, which can sometimes make all the difference during the application process.

Should I use artificial intelligence to write my cover letter? -

Artificial intelligence (AI) and machine learning have continued to evolve rapidly, but it’s still not advisable to use AI tools to write your entire cover letter. Utilizing ChatGPT to give yourself a framework might be acceptable, but without infusing your own voice into the content, you’re likely to be left with a generic and uninspiring document.

How long should my cover letter be? -

It’s best to keep your cover letter short and straightforward in most instances. Hiring managers have limited bandwidth to assess each application, and submitting a long-winded document may do more harm than good. Limit your cover letter to three or four paragraphs with a keen focus on your most relevant and impressive achievements within the hotel industry.

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Hotel Receptionist Cover Letter Example

Writing a cover letter for a hotel receptionist position can be an intimidating process. It is a chance to show potential employers how you stand out from other applicants, and why you are the perfect fit for the role. Here we provide you with a guide to get you started on writing a great hotel receptionist cover letter. From what to include to tips and tricks, this guide will help you create a unique, tailored and professional letter that will increase your chances of landing the job.

If you didn’t find what you were looking for, be sure to check out our complete library of cover letter examples .

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Hotel Receptionist Cover Letter Sample

Dear Hiring Manager,

I am writing to apply for the position of Hotel Receptionist at ABC Hotel. I have a passion for hospitality, customer service, and have experience in managing customer relationships.

With a proven track record of providing quality service, I am confident that I can make an immediate impact within your organisation. I am reliable, organized and have a strong interest in customer satisfaction and detail- oriented tasks. I am also a team player and comfortable communicating with people of different backgrounds and cultures.

I am currently working as a Receptionist at XYZ Hotel, where I manage the check- in and check- out process for guests. During my time at XYZ Hotel, I have consistently received positive feedback from guests for my professional manner, ability to handle customer concerns quickly, and ability to provide helpful information about the hotel and local attractions.

In addition, I possess knowledge about the hospitality industry, and I am skilled with cash handling and credit card processing. I am also proficient in Microsoft Office and other related software, allowing me to handle administrative tasks efficiently.

I am confident that I have the skills, qualifications, and experience necessary to be a great addition to your team. I look forward to discussing my qualifications with you further in an interview.

[Your Name]

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What should a Hotel Receptionist cover letter include?

A Hotel Receptionist cover letter should include information on why you’re the perfect candidate for the position. Your cover letter should demonstrate your knowledge and skills relevant to the job, as well as your enthusiasm and interest in the field. It should clearly explain why you are applying and why you should be considered.

When writing your cover letter, it’s important to include details about your qualifications and experience that make you an ideal candidate, such as:

• Knowledge of hospitality industry and customer service
• Experience with bookkeeping and related software
• Fluency in multiple languages
• Ability to handle difficult customer queries
• Knowledge of relevant health and safety regulations
• Experience with cash handling and credit card processing

In addition, you should also include a few key personal traits that make you a great fit for the position, such as:

• Excellent interpersonal and communication skills
• A friendly and approachable demeanor
• Attention to detail and accuracy
• Ability to work in a fast- paced environment
• Ability to handle multiple tasks at once

Finally, it’s important to demonstrate an understanding of the company you’re applying to and why you’re the right candidate for the job. Show that you have done your research and include some information about the hotel and why you would be a great addition to their team.

By including all of the above information, your cover letter should demonstrate why you would be the best candidate for the position, and why the hotel should take the time to read your resume.

Hotel Receptionist Cover Letter Writing Tips

A cover letter is an important document when applying for a job. It provides an opportunity to showcase your skills and highlight relevant accomplishments that make you an ideal candidate for the position. As a hotel receptionist, your cover letter should demonstrate your customer service and administrative skills. Here are some tips to help you write an effective cover letter:

• Highlight your customer service experience. As a hotel receptionist, you will be interacting with guests all day. Make sure to emphasize your customer service experience, as well as any awards or recognition you have received for providing excellent customer service.
• Demonstrate your communication skills. Good communication skills are essential for a hotel receptionist. In your cover letter, explain how the ability to communicate verbally and in writing has helped you in past roles.
• Showcase your organizational skills. As a hotel receptionist, you will need to be organized and able to multi- task. Describe your ability to juggle multiple tasks and prioritize tasks.
• Explain why you are the best candidate for the job. Your cover letter should explain why you are the ideal candidate for the position. Explain why you are passionate about the job and what unique skills and experience you have that make you the best choice.
• Proofread. Before submitting your cover letter, make sure to read it over and edit for any grammar or spelling errors. It’s also a good idea to have someone else review your cover letter to make sure it is perfect.

By following these tips, you can create a strong cover letter and stand out from other applicants. Good luck!

Common mistakes to avoid when writing Hotel Receptionist Cover letter

Writing a cover letter for a position as a hotel receptionist can be a great way to showcase your skills and experience. However, there are some common mistakes you should avoid to make sure that your cover letter stands out from the rest. Here are some tips to help you write a successful cover letter for a hotel receptionist position:

• Don’t forget to customize: It’s important to tailor your cover letter to the specific position and hotel you’re applying for. Doing this shows that you’ve taken the time to research the company and understand what they’re looking for in a receptionist.
• Avoid overused phrases: It’s important to make your cover letter sound unique and professional. Avoid cliches and generic phrases such as “I’m a team player” or “I’m a hard worker”. Instead, provide specific examples of how you’ve demonstrated these qualities in the past.
• Don’t forget to proofread: One of the most important things you can do when writing a cover letter is to proofread it. Make sure that there are no spelling or grammar mistakes, and that you’ve included all the necessary information.
• Avoid using too much jargon: A cover letter is a professional document, so it’s best to keep the language simple and to the point. Avoid using industry jargon or acronyms that the hiring manager may not be familiar with.
• Double- check formatting: A well- formatted cover letter is essential to make a good first impression. Ensure that the margins, font size and type, and spacing are all correct.

By avoiding these common mistakes, you can make sure that your cover letter stands out from the competition and gives you the best chance of getting the job.

Key takeaways

Cover letters are an important part of any job application, and the hotel receptionist job is no different. Crafting an impressive cover letter that stands out from the rest can help you get your foot in the door when it comes to your dream job. Here is a list of key takeaways for writing an impressive hotel receptionist cover letter:

• Make sure to tailor your cover letter to the specific job you’re applying for. This means highlighting the skills and qualifications that make you the perfect candidate for the hotel receptionist position.
• Demonstrate your knowledge of the hotel business. Show that you are familiar with the services and operations of the hotel you’re applying to work at.
• Use your cover letter to explain why you’re the right person for the job. Talk about how your unique qualifications and skills sets you apart from other applicants.
• Showcase your customer service skills. As a hotel receptionist, you will be dealing with guests, so it is important to emphasize how well you handle customer interactions.
• Explain how you plan to utilize your organizational and problem- solving skills. Hotel receptionists need to be able to multitask and handle any problems that arise in a timely manner.
• Conclude your cover letter with a call- to- action. Make sure to mention your availability for an interview and thank the hiring manager for their time and consideration.

By following these key takeaways, you can create a standout cover letter that will make you stand out from the competition and get you one step closer to your dream job as a hotel receptionist.

Frequently Asked Questions

1.how do i write a cover letter for an hotel receptionist job with no experience.

When writing a cover letter for an Hotel Receptionist job with no experience, it is important to highlight any relevant transferable skills you may have, such as excellent customer service abilities or strong organization skills. You should also explain why you are interested in the role and how your skills can be used to benefit the hotel. Additionally, be sure to include any relevant academic qualifications or extracurricular activities that show you have the dedication and drive necessary to succeed in the position.

2.How do I write a cover letter for an Hotel Receptionist job experience?

When writing a cover letter for an Hotel Receptionist job with experience, you should emphasize your previous achievements and how they can be applied to the role. Be sure to mention any areas of expertise or accomplishments you have in the hospitality industry, such as managing a busy front desk or providing excellent customer service. Additionally, include any relevant certifications or training you have that demonstrate your commitment to the role.

3.How can I highlight my accomplishments in Hotel Receptionist cover letter?

When highlighting your accomplishments in an Hotel Receptionist cover letter, it is important to focus on results- oriented achievements that demonstrate your ability and drive. For example, if you have managed to increase bookings or decrease customer wait times, be sure to include this in your cover letter. Additionally, you can mention any awards or recognitions you have received in the hospitality industry, such as a customer service excellence award.

4.What is a good cover letter for an Hotel Receptionist job?

A good cover letter for an Hotel Receptionist job should demonstrate your enthusiasm for the role and highlight any transferable skills or relevant achievements you have. Be sure to include any customer service experience you have, as well as any training or certifications that you have obtained. Additionally, make sure to explain why you are interested in the role and how you could be an asset to the hotel.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

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Hotel Management resume example & writing guide

Job outlook for hotel management

Outsmarting the ats, certifications and associations.

Whether it’s the Plaza Hotel in New York City, Marina Bay Sands in Singapore, or something a little more casual and closer to home, hotel management is needed in all corners of the globe. A position in hotel management gives you the best of the hospitality industry: the ability to interact with interesting guests, manage a hardworking staff, and take pride in a well-maintained building.

But the hotel management position in the establishment of your dreams won’t just fall into place. To land this kind of job, you’ll need a top-notch resume complete with the right experiences and skill set. Luckily, this hotel management resume example is here to help.

Here at Resume.io, we have a library of 350+ resume examples and writing guides to empower your job search. Our hotel management resume example, complete with our adaptable resume sample, will show you how to:

• Write a hotel management resume that stands out in a crowded industry
• Understand and overcome the resume scanners in use at many big hotel chains
• Choose the best resume format for hotel management and include the most important resume sections hiring managers will expect
• Use a hospitality resume example as a basis for good structure and design.

What does a hotel management professional do?

Hotel management professionals work in a variety of lodging establishments including hotels, hostels, motels, bed and breakfasts, resorts, inns, RV parks, and residential clubs.

Hotel managers are responsible for the cleanliness, safety, organization, guest experience, and maintenance inside their building. Some of the most common duties include:

• Financial planning, budget creation, bookkeeping
• Hiring, training and organizing staff schedules
• Coordinating building maintenance, repairs and renovations
• Helping front desk staff with guest needs
• Handling guest complaints
• Overseeing marketing and promotional materials

Since hotel management staff tend to such a variety of duties, flexibility, patience and great organization is key. Good time management and customer service skills are also essential since this is a people-oriented position. If you're targeting other jobs in the hospitality or catering sector, have a look at these other helpful resume examples:

• Server resume sample
• Pastry Chef resume sample
• Food Service Worker resume sample
• Barista  resume sample
• McDonald's resume sample
• Doorman resume sample
• Cook resume sample
• Restaurant manager resume sample
• Hostess resume sample
• Caterer resume sample
• Waitress resume sample
• Recreational Facility Attendant resume sample
• Food and Beverage Director resume sample
• Food service manager resume sample
• Concierge resume sample
• Bartender resume sample
• Sommelier resume sample
• Hotel Front Desk Employee resume sample

How to write a hotel management resume

Hotel management staff is at once concerned about safety, comfort, efficiency, cleanliness and customer service. Your ability to wear so many different hats must be made clear to the hiring manager as they evaluate your resume.

This hotel management resume example is designed to help you include the important sections without wasting a single word. Here are the essential components of any great hotel management resume:

• A summary that introduces you and highlights your selling points
• An employment history section that captures your career trajectory
• A skills section that bullet points your strengths
• An education section that explains your education journey

In the upcoming chapter, we’ll offer hotel management resume samples for each of these sections, but first, let’s explore how the current job market affects your application.

It’s no surprise that 2020 was a difficult year for hotel management, with tourism arrivals falling by 74 percent . 

However, things have taken a positive turn in recent years. Tourism is back on form. In 2022, for example, more than nine hundred tourists traveled internationally; twice the number recorded back in 2021. That amounts to a healthy 63% of the pre-pandemic average, with experts suggesting that 2023 will see the stat soar to between 80 and 95%. 

How much does hotel management staff earn?

While the average hotel management professional earns $59,430 per year according to the Bureau of Labor Statistics , this industry offers much room for growth in terms of earning potential. Managers at high-end hotels and resorts can earn upwards of 100,000 dollars per year. Knowing a foreign language or having completed relevant training can also increase your earning potential. And since hotel managers are needed in all corners of the globe, your career offers endless opportunities for new experiences.

An increased focus on customer service in hotel management will continue to be a big factor, as will learning and adapting to new technologies and softwares. On top of that, hotel management professionals will need to make safety a top priority and implement new strategies for identifying and slowing potential outbreaks. By conveying a mastery of these situations on your resume, you can show that you’re keeping up with changes in the industry instead of being left behind.

Hotel management summary example: A strong start

A great hotel management summary example is one of the most vital parts of your resume. Think of it as the check-in — a hiring manager is already evaluating your presentation and word choice to decide how the rest of the experience will be (or if they even wish to stay!)

Your hotel management summary offers a mix of your personality, professionalism, experience, skills and even education. In 3-5 sentences, you should describe your management style and highlight your most relevant accomplishments. From your summary, a hiring manager should be able to envision your smiling face and charming personality greeting them from behind the front desk.

Save space and pack a punch by omitting the words “I have” or “I am” and opting for a descriptive action verb instead. If possible, use a key number like years of experience or size of staff managed to catch a hiring manager’s attention. Refer to the adaptable summary example below for an idea of how to maximize your own summary section.

Check out a resume sample for the summary section below.

Experienced Hotel Manager adept in effectively overseeing all hotel operations. Committed to creating and maintaining a top-of-the-line hotel environment for guests, resulting in return visitors and excellent reviews.

While you might still land a hotel management job by walking into the building and handing in a resume, these days you’re more likely to apply online – and pass through an ATS.

ATS or Applicant Tracking Systems are algorithms built right into many of today’s online hiring portals. Once you submit your application, the resume scanners will search your document for keywords and rank it against the other candidates. Only the top selection will be passed onto the hiring manager for review. That’s right – you could spend hours perfecting your resume only to be filtered out before it even reaches human eyes.

Luckily, this doesn’t have to be the case. With a little foresight, you can beat the ATS and maximize your chances of landing the interview. Here are three key steps:

• Understand the most in-demand skills and experience for hotel management positions
• Read the job description closely and make note of any emphasized requirements or duties
• Format your resume with clear section headers and an easy-to-read layout

Keywords are one of the most important factors when it comes to getting past the ATS. A keyword could be any skill repeated in the job description, a highlighted duty or even the name of the hotel. If you customized your resume to the exact position, chances are you already have many of the keywords you need right on your resume.

• Incorporate keywords naturally in the corresponding sections
• Pay extra attention to the summary and skills sections when placing keywords
• Use the exact wording from the job description
• Add keywords to your resume that are untrue or unnatural
• Be sneaky by adding keywords in white text – hiring managers will see!
• Repeat keywords an unnecessary number of times

Employment history example: The building blocks

Hotel management positions are grounded in practical experience. That’s why your employment history section is going to be crucial in a hiring manager’s decision to give you the interview. For hotel management employees, previous job experience is a must so a chronological resume format is going to be a must.

Start by listing your current or most recent position, your title, dates worked and location. Underneath each header, you can create 3-5 bullet points that describe your duties and achievements. Try to keep as many unique bullet points as you can in order to show a range of skills and abilities. 

Whenever possible, write with strong action verbs and incorporate key numbers to quantify your accomplishments and prove your impact. Here are some possible sources of numbers for your resume:

• Size of staff managed
• Number of rooms in the hotel
• Number of daily check-ins
• Number of seats in hotel restaurants
• Square footage of building
• Number of stars hotel has
• Number of weekly guests

Below is a basic adaptable resume example of an employment history section for hotel management.

Hotel Manager at The Lookout, Philadelphia October 2019 - Present

• Oversaw a team of 200+ hotel employees.
• Effectively led the execution of strategies as developed by leadership members.
• Promoted the hotel, its facilities, and its services.
• Assisted guests with reservation arrangements and special requests.
• Established databases and internal tracking systems to ensure the accuracy of data.

Hotel Manager at Emerald Inn, Lancaster May 2016 - September 2019

• Developed and implemented programs that increased employee engagement and hotel productivity.
• Created guest loyalty programs that resulted in an increase of return-guests.
• Worked directly with the General Manager to establish and implement initiatives and campaigns.
• Executed daily managerial tasks with enthusiasm and a strong attention to detail.

Skills example section: Your key abilities

In hotel management, your skills are at the heart of what you do. Since many of your skills can be incorporated into the bullet points under your previous employers, the skills section is a great place to give examples of technical skills, languages and concrete abilities. Of course, since the hospitality industry is all about customer service, you should sprinkle in a few of your soft skills and traits.

In the last decade the demand for bilingual workers has more than doubled, according to one study . Nowhere is this more true than in the hospitality industry where both guests and staff communicate in a variety of languages. If you know a second language, including it on your resume can instantly make you more attractive to hiring managers and can even land you a higher starting salary.

Below you can find the skills section from our adaptable hotel management resume sample.

• Effective Time Management
• Ability to Multitask
• Adaptability
• Customer Service
• Leadership Skills
• Communication Skills
• Strong Organizational Skills

Education example: A step ahead

While education used to be a small section on a hotel management resume, it is growing increasingly important as the job market tightens. While many of your skills can be learned on the job, having an associate’s or bachelor’s degree in hospitality, tourism or management can go a long way to increase your chances of landing an interview. If you’ve completed a bachelor’s degree or higher, you can leave your high school off your resume. See our adaptable hotel management resume example for a model of the best education section format.

Bachelor of Arts, St. Joseph's University, Philadelphia September 2013 - May 2017

High School Diploma, Lancaster High School, Lancaster September 2009 - May 2013

If you are a member of multiple associations or have completed additional health and safety or management courses, an extra certifications and associations section can go a long way to show your commitment to the industry. If you only have one or two items for this section, or need to save space, this information can easily be incorporated into the previous section.

Choosing the correct CV format for hotel management

When choosing the best CV format for your hotel management resume, consider this question: what do you want to emphasize more - your past work experience or your skills? If your past employment is more important, then the reverse chronological resume format is likely your resume format of choice. It emphasizes the employers you worked with in the past and showcases brand names and important job roles.

To be frank, for most hotel managers, this is going to be the way to go. Most management-oriented roles are employment-focused and hotel managers also benefit from a resume format that emphasizes hotel brands (you probably know better than we do how powerful showcasing brands like Intercontinental or Sheraton can be on your resume). In some rare cases, you may choose the functional resume format that puts your skill list first and foremost or the hybrid resume format that combines the two approaches. But these situations are few and far between.

• Choose a resume format that emphasizes your strongest sections
• Pick a resume format and design that aligns with the branding and image of the hotel chain
• Create a header that stands out but doesn’t take up too much space on the page
• Use unusual or “creative” section heading names which might confuse the ATS and hiring manager
• Type in more than 2 different font styles
• Use a font size smaller than 10 point or larger than 12 point

If you don’t want to waste time fussing with word processors and graphic design software, a template can help you create an attractive format in a few clicks. For hotel management resumes, we recommend Resume.io’s collection of market-researched resume templates.

Simply add in your information (or modify our adaptable hotel management resume example), adjust your color scheme and download a perfect resume in a matter of minutes.

Key takeaways

• A great resume is essential to landing your next hotel management position, especially as the industry continues to tighten and jobs become more competitive
• Increase your chances of winning the position by demonstrating your knowledge of changes within the industry.
• The summary is one of the most important sections for a hotel management professional since it’s the best place to show off your professional personality.
• Beat the ATS by using keywords organically throughout your resume, paying special attention to use the exact wording from the job description.
• Your format is likely the first thing a hiring manager will notice about your resume. When in doubt use our resume examples as an inspiration for your own professional application.

Beautiful ready-to-use resume templates