hospitality officer cover letter

4 Hospitality Cover Letter Examples

Hospitality professionals excel at creating welcoming environments, anticipating needs, and delivering exceptional experiences that leave lasting impressions. Similarly, your cover letter is your chance to create a warm introduction, anticipate the needs of the employer, and leave a memorable impression of your skills and dedication. In this guide, we'll delve into the best cover letter examples for Hospitality professionals, ensuring your application stands out and leaves a lasting, positive impression.

Cover Letter Examples

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The best way to start a Hospitality cover letter is by addressing the hiring manager directly, if their name is known. If not, "Dear Hiring Manager" is a suitable alternative. Begin by introducing yourself and stating the position you're applying for. Make sure to convey your enthusiasm for the role and the hospitality industry. For example, "I am excited to apply for the Front Desk Manager position at your esteemed hotel. With my extensive experience in customer service and passion for creating memorable guest experiences, I am confident I can contribute significantly to your team." This approach immediately establishes your interest and relevant skills.

Hospitality professionals should end a cover letter by summarizing their interest in the role and their relevant skills or experiences. They should also express enthusiasm for the opportunity to contribute to the company. A strong closing might be, "I am excited about the possibility of bringing my unique skills and experiences to your team and am confident that I can contribute to the continued success of your establishment. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team." This ending is polite, shows eagerness, and invites further conversation. Always remember to end with your full name and contact information.

A cover letter for a hospitality position should ideally be about one page long. This length is enough to succinctly present your qualifications, experiences, and skills relevant to the job without overwhelming the hiring manager with too much information. Remember, the goal of the cover letter is to entice the reader to look at your resume for more details. It should be concise, well-structured, and tailored specifically to the role you're applying for in the hospitality industry.

Writing a cover letter with no experience in the hospitality industry can be challenging, but it's not impossible. Here's how you can approach it: 1. Start with a Strong Introduction: Begin your cover letter by introducing yourself and expressing your enthusiasm for the hospitality industry. Mention the specific role you're applying for and where you found the job listing. 2. Highlight Relevant Skills: Even if you don't have direct experience, you likely have skills that are relevant to the hospitality industry. These could include customer service, communication, problem-solving, or multitasking. Use specific examples from your past experiences (school, volunteer work, other jobs) to demonstrate these skills. 3. Show Your Passion: Hospitality is all about providing excellent service to guests. Show your passion for this by talking about why you're interested in the industry. This could be anything from a love of travel to a desire to create positive experiences for others. 4. Research the Company: Show that you've done your homework by mentioning something specific about the company that appeals to you. This could be their mission statement, their reputation for customer service, or even a specific initiative they've undertaken. 5. Close Strong: In your closing paragraph, reiterate your interest in the role and your eagerness to bring your skills to the job. Thank the employer for considering your application and express your hope for the opportunity to further discuss your qualifications. 6. Professional Format: Remember to keep your cover letter professional. Use a standard business letter format, check your spelling and grammar, and keep it to one page. Remember, everyone starts somewhere. Even without direct experience, your enthusiasm and transferable skills can make a strong impression.

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Hospitality cover letter examples

Do you have what it takes to provide customers or guests with the best possible experience?

Of course, you do. But working with the public isn’t always easy and you need to prove you’ve got what it takes to juggle responsibilities, be helpful and communicate effectively.

To help you get all of these details into just a few short paragraphs, we’ve put together a step-by-step guide, complete with multiple hospitality cover letter examples.

CV templates 

Hospitality cover letter example 1

Hospitality cover letter example 2

Hospitality cover letter example 3

These 3 Hospitality cover letter examples will provide you with some good ideas on how to format a cover letter, along with the type of message you should be trying to put across to recruiters .

To further understand exactly how you can write a cover letter that will get you noticed, check out our further guidance.

How to write a Hospitality cover letter

Here’s how to write your own winning Hospitality cover letter

Write your cover letter in the body of an email/message

Type the content of your cover letter directly into the email you are sending, or if you are applying via a job board, directly into their messaging system.

The reason for doing this it to ensure that your cover letter gets seen instantly and you can start connecting with the recruiter as soon as they open your message.

If you attach your cover letter as a separate document, the recipient will have to open up the document, which will slow the process down, or make them less likely to even open your cover letter – which could mean your application gets skipped over.

Start with a friendly greeting

Start you cover letter with a greeting that is professional but friendly.

This will build rapport with the recruiter whilst showing your professionalism.

• Hi, hope you’re well
• Hi [insert recruiter name]
• Hi [insert department/team name]

Avoid overly formal greetings like “Dear sir/madam ” unless applying to very traditional companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

After you have greeted the recruiter, it’s important to state the job you are applying to.

Recruiters are often managing multiple vacancies, so they need to know exactly which job you are referring to.

Be as specific as possible and use a reference number if you can find one.

Here are some examples you can use;

• I am interested in applying for the role of admin assistant with your organisation.
• I would like to apply for the role of Sales assistant (Ref: 4057393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advertisement for a trainee project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The main purpose of your cover letter is to excite recruiters and make them eager to open your CV. And you achieve this by quickly demonstrating your suitability to the job you are applying for.

Take a look at the job adverts you are applying for, and make note of the most important skills being asked for.

Then, when you write your cover letter, make your suitability the focal point.

Explain how you meet the candidate requirements fully, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider your application.

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.

This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.

Include the following points;

• A friendly sign off – e.g. “Warm regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Gerald Baker Senior Accountant 07887500404 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.

What to include in your Hospitality cover letter

So, what type of information should you write about in your Hospitality cover letter?

The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.

• Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
• Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
• The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
• Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
• Your availability – When will you be able to start a new job ? Check your current contract to find out your notice period if you are in a position already.

Hospitality cover letter templates

Copy and paste these Hospitality cover letter templates to get a head start on your own.

Hope you’re well. I am writing to express my keen interest in the position of Hospitality Manager at InterContinental Hotels Group, as advertised on LinkedIn. With a strong background in hospitality management and a passion for delivering exceptional guest experiences, I am thrilled about the opportunity to contribute my expertise to the esteemed team at your establishment.

With a BBA from the University of London, I bring 8 years of experience in coordinating diverse hospitality operations. My journey in the industry has allowed me to cultivate a keen understanding of the importance of delivering outstanding service while maintaining cost-effectiveness.

Throughout my career, I have held key leadership roles, including my most recent position as an Assistant Hospitality Manager at Travelodge. Under my guidance, I boosted customer satisfaction ratings by 24%, implemented strategies that led to a 65% increase in revenue, and enhanced staff performance by 20% through introducing novel training initiatives.

I am excited about the opportunity to further discuss how my skills could add value to your department, and I am available to meet you at your earliest convenience.

Kind regards

Thomas Hatton ¦ 07777777777 ¦ [email protected]

Hope you’re well. I am thrilled to apply for the position of Hospitality Food and Beverage Assistant at Hilton Worldwide as advertised on your website. With a strong passion for the hospitality industry and a keen eye for delivering exceptional dining experiences, I am excited about the opportunity to contribute my expertise and enthusiasm to the esteemed F&B team at your organisation.

In my current role as a Server at Marriott International, I have cultivated a deep appreciation for the art of culinary service and a commitment to exceeding business expectations. My hands-on experience in F&B operations, combined with my ability to work effectively in fast-paced environments, has enabled me to consistently provide top-notch service to guests. Some of my accomplishments here include upselling menu items which increased YoY F&B revenue by 40%, contributing to a 20% decrease in health violations through enforcing strict health and safety guidelines, and achieving an average guest satisfaction score of 9.5 (out of 10) based on customer surveys.

I would appreciate the opportunity to discuss how my career aspirations align with your objectives. I am available for an interview at your convenience.

Lisa Abraham ¦ 07777777777 ¦ [email protected]

Good morning, Jessica

I hope this email finds you well. I am excited to apply for the position of Server at Best Western Hotels & Resorts, as advertised on LinkedIn. With a genuine passion for delivering exceptional customer service and a commitment to creating memorable dining experiences.

Throughout my career as a hospitality professional, I have had the privilege of working in diverse restaurant settings, from upscale dining to casual bistros. My experiences have solidified my belief in the art of hospitality and my dedication to ensuring that each guest leaves with a smile.

As a Server at Britannia Hotels, I provide personalised service and maintain a welcoming atmosphere. I take pride in my excellent communication skills, which enabled me to increase the average check size by 20% through effective upselling techniques. I also trained new servers towards improving their performance by 10%, as well as contributing to the success of parties where £30K+ profits were generated.

Thank you for considering my application. I look forward to the possibility of joining your department and I am available for an interview at your earliest convenience.

Alex Maddison ¦ 07777777777 ¦ [email protected]

Writing a strong attention-grabbing cover letter is a vital step in landing a good Hospitality job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

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Hospitality Cover Letter Samples & Examples That Worked in 2024

Perfecting your hospitality cover letter could be the key to securing your dream job in this vibrant industry. This comprehensive guide will share priceless tips , provide real-life examples, and lead you down the path to success.

And so, read on and learn all about:

• Formatting your hospitality cover letter
• Crafting an effective cover letter header
• Writing an eye-catching cover letter headline
• Building a strong cover letter introduction
• Highlighting your skills and accomplishments in cover letter body paragraphs
• Writing a strong conclusion
• Avoiding common mistakes on a hospitality cover letter
• Average salary and job outlook for hospitality professionals
• Hospitality resources for job seekers

1. How to properly format your hospitality cover letter

The neatness and clarity of your hospitality cover letter are just as important as its content. Here's how you can format your cover letter to make it an engaging read.

• Start with the basics: A standard business letter format is a reliable choice. Your name and contact details should be at the top, followed by the date, and then the employer's name and contact information. 
• Choose a clear font: Steer clear of fancy fonts — stick with ones that are easy on the eyes. Arial, Calibri, or Times New Roman in 10-12 size is a good way to go. 
• Keep it short: Your cover letter should be concise and straight to the point. Aim to fit everything within half a page or about 250 words.
• Space it out: Using 1.5 or double spacing helps ensure your cover letter doesn't look cluttered. 
• Set your margins: Standard one-inch margins on all sides are typically the best bet for an organized appearance. 
• Break it down: Divide your cover letter into sections: introduction, main body, and conclusion. Each part should transition smoothly into the next.
• Sign off nicely: Wrap up your cover letter with your signature — just another slight personal touch to the document.

Now, with the proper formatting done, let's move on to the meat of your cover letter — the content.

Create your cover letter fast with artificial intelligence.

2. how to write an effective header for your hospitality cover letter .

The header of your cover letter is the very first thing an employer will see, so it's important to get it right. In essence, the header is your business card within the cover letter, containing crucial contact details about you and the hiring manager.

Your header should contain the following:

• Your full name
• Your complete address (though sometimes, city, and state will suffice)
• Phone number
• Professional email address
• Hiring manager’s full name and title
• The company’s name
• The company’s address

Here are examples showing incorrect and correct ways of writing a hospitality cover letter header:

Incorrect hospitality cover letter header example

John Doe [email protected] 08/14/2021

To: Hiring Manager XYZ Hotel

Why is this example weak? Here, the header misses out on key details such as the sender's complete address and contact number. What’s more, it doesn't specify the hiring manager's name and the company's address.

Correct hospitality cover letter header example

John Doe 123 Main Street Springfield, IL 62701 (217) 555-1234 [email protected] August 14, 2022

To: Ms. Jane Smith Hiring Manager XYZ Hotel 789 Central Avenue Springfield, IL 62701

Why is this a strong header? This version is complete and professional, providing all necessary details. The sender's full name, complete address, and contact details are at the top, followed by the current date. The hiring manager's name and company's details are clearly marked next.

A nicely formatted header sets the tone for the rest of your cover letter. Make it count!

3. How to craft a compelling cover letter headline

A headline in a cover letter is a short, catchy statement that grabs the reader's attention right away . An effective one previews what's to come and stirs interest. 

In crafting a powerful headline, infuse it with:

• Your main qualification
• Things you bring to the table
• How your skills align with the job
• Enthusiasm for the role and company

Weak hospitality cover letter headline example

Hospitality Professional Applying for Job

Why is this example incorrect? This headline is too vague. It doesn't specify what the role is, and fails to generate interest. 

Strong hospitality cover letter headline example

Experienced Hospitality Manager Ready to Boost Guest Satisfaction at XYZ Hotel

Why is this headline strong? It gets attention. It includes the title of the role, a key skill (boosting guest satisfaction), and the specific name of the company, showing enthusiasm and alignment with the targeted role.

So craft a headline that makes the hiring manager stop in their tracks, eager to read further. This is your moment to make a strong first impression.

4. How to customize your cover letter greeting

Casting a personalized greeting in your cover letter seamlessly paves the way for an engaging conversation. It reveals that you've taken an extra step to find out who you're writing to. Addressing them by name imparts immediate familiarity and interest in your letter .

So, where do you find the hiring manager's name? Get in the detective mode:

• Check the job listing carefully
• Visit the company's website 
• Leverage LinkedIn
• Call the company to ask

Examples of personalized greetings for your hospitality cover letter

• Dear Mr. Blake,
• Dear William Blake,
• Dear Hiring Manager Wiliam Blake

Yet, there may be times when the hiring manager's name isn't available. In these cases, steer away from generic greetings like "To whom it may concern". Here are better alternatives: 

• Dear Hiring Manager (a safe, gender-neutral option)
• Dear [Department] Team (shows your interest in the team you will be working with)
• Dear [Company Name] Recruiter 

Investing time in finding the hiring manager's name and personalizing your greeting will give your hospitality cover letter a head start. Indeed, often little details like these make a big difference.

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5. How to write a strong hospitality cover letter introduction

A compelling introduction is one of the most crucial aspects of your cover letter. It grabs the reader's attention from the word go and provides a snapshot of your professional journey. 

A successful introduction should include:

• A concise overview of your professional and academic background
• A clear statement about why you're applying for this position
• A mention of any mutual acquaintances, if applicable

Incorrect hospitality cover letter opening example 

I'm writing to apply for the position at your hotel. I have a degree in hospitality management and have worked in a hotel before.

Why does this intro fall flat? It fails to provide specific details about the professional journey, the reasons for applying, and the name of the position or the hotel.

Correct hospitality cover letter opening for an experienced professional

As an accomplished Hotel Manager with 7 years' experience in providing top-tier guest experiences, I am excited to apply for the Hospitality Manager position at XYZ Hotel. Our mutual acquaintance, Jane Doe, recommended this role to me and spoke highly of XYZ Hotel's commitment to quality service.

Why is this introduction strong? This introduction ticks all boxes; it details the experience, mentions the specific role, name-drops the hotel, explains the reason for applying, and includes a reference.

Correct cover letter opening for a recent graduate

As a recent graduate in Hospitality Management from Boston University with internship experience at prestigious hotels, I am enthusiastic about bringing fresh perspectives to the Hospitality Assistant role at XYZ Hotel. My academic exposure and hands-on experience have steeled my passion for providing guests with unforgettable experiences.

Why is this intro ideal for a fresh graduate? This portrays the candidate as a keen learner ready to transition from academic to professional life. It indicates notable achievements and how they align with the role sought.

Ultimately, your introduction must demonstrate your understanding of the job requirements, your eagerness for the role, and set the tone for the rest of the cover letter.

6. How to highlight your top skills and accomplishments as a hospitality professional

Pouring the most captivating part of your hospitality cover letter, the body is where you showcase your skills and accomplishments . It's where you list your ingredients that make you an ideal candidate.

Format this section into two or three short paragraphs or a combination of paragraphs and bullet points, making it easier to digest. 

Underline your skills that align directly with the job requirements. Here are some typical hospitality skills that shouldn’t miss in your cover letter:

• Customer service 
• Communication 
• Multitasking 
• Problem-solving 
• Flexibility 
• Attention to detail

You can’t go wrong in your body paragraphs if you:

• Celebrate your achievements:  Your cover letter is the place to shine. Relate your achievements to tangible percentages, numbers or specific milestones, if possible.
• Use clear and specific examples to highlight how you've applied these skills in the past.

Hospitality cover letter body paragraph example

At my previous position as Front Office Manager at ABC Hotel, I coordinated the team effectively, driving a 15% boost in staff productivity, which cascaded into higher guest satisfaction rates. 

Fret not if you lack professional experience. Focus on transferable skills, internships, or course projects that demonstrate your capabilities and commitment.

Fresh graduate’s cover letter body paragraph example

As a recent graduate from the Hospitality Management program at XYZ University, I bring a comprehensive understanding of hospitality industry dynamics. During my internship at ABC Hotel, I successfully project-managed a campaign promoting off-season visits, resulting in a noteworthy occupancy rate lift during these traditionally low seasons. 

Remember, your accomplishments and skills serve as the proof of your potential. Use them wisely and you'll have a hospitality cover letter that's tough to turn down.

Pro tip: Showcasing skills specifically tailored to the job qualifications increases chances of securing an interview. And so, highlighting hospitality skills in your cover letter that match the job description is a strategy that can significantly impact your chances of getting noticed.

7. How to persuasively end your hospitality cover letter

Much like the last goodnight of a well-hosted event, the concluding paragraph of your cover letter holds vital importance. It's your final pitch, a moment to cement the positive impression you've created throughout the letter.

A powerful conclusion should:

• Reiterate your enthusiasm for the position
• Recap why you're the best fit for the job
• Indicate your availability for further discussion and how you can be reached
• Strategically mention your plan for a follow-up
• And of course, it should end with a professional sign-off

Hospitality cover letter conclusion example

I am enthusiastic about the prospect of bringing my unique blend of skills and experience to XYZ Hotel as the Hospitality Manager. I am confident I can make significant contributions to your team and uplift the guest experience further. 

Please feel free to contact me at (123) 456-7890 or via email at [email protected] to arrange a convenient time to talk. Meanwhile, I look forward to a positive response and will follow up next week to discuss any potential next steps.

Thank you for considering my application. 

In essence, the conclusion is your final opportunity to communicate your desire, readiness, and aptitude for the role. Make the most of it, and you'll be that much closer to an interview.

8. How to avoid common mistakes on your hospitality cover letter

Even a minor mistake in your cover letter can cost you a job opportunity, so let's address some common blunders and discuss how to dodge them.

• Too long or too short: Avoid crafting an epic novel or a key-note speech. Aim for 250-400 words, which typically amounts to 3-4 concise paragraphs.
• Sending a generic letter: Carefully customize your cover letter for each job application. Highlight how your skills and experience align specifically with the job description provided.
• Focusing too much on education for experienced roles: For experienced professionals, the focus should be on relevant past job experiences, skills, and achievements. Educational details should be brief and secondary.
• Forgetting to proofread: Errors signal lack of attention to detail. Always proofread your letter multiple times, and consider asking a friend or using a digital tool to help with this.
• Being negative or apologetic: Never point out what you lack; rather, skillfully focus on showcasing what you can offer. 
• Incorrect or missing contact information: Ensure the personal details and contact information you provide are up-to-date and error-free. This is crucial for if and when the employer decides to contact you.
• Improper formatting: Maintain professional and clean formatting throughout. Bunched-up text is hard on the eyes. Make use of line breaks, bullet points, and adequate spacing.

By dodging these common pitfalls, you can ensure your hospitality cover letter is error-free, compelling, and showcases you as the best candidate for the job.

9. Average wage and job outlook for hospitality professionals

In terms of earnings and job prospects, the hospitality sector presents an appealing landscape. 

According to the Bureau of Labor Statistics , the average hourly earnings for professionals within the hospitality and leisure sector stood at $21.36 as of October 2023.

In terms of job prospects, the picture is incredibly promising too. As a testament to the sector's vitality, leisure and hospitality had been adding an impressive average of 79,000 jobs per month in 2022. With this steady upward trend, opportunities for career growth and development in the hospitality field are clearly abundant.

In conclusion, the hospitality sector not only offers the possibility for a stable and rewarding income but also presents a bright job outlook, making it an excellent career choice for both budding and experienced professionals .

10. Hospitality resources for job seekers

As a job seeker in the hospitality industry, it's crucial to stay informed, and there are fantastic resources out there to help you achieve just that. Whether you're looking for job listings, industry news, networking opportunities, or career advice, here are some go-to platforms:

• HospitalityNet: A comprehensive resource offering industry news, job listings, events, and valuable market insights.
• Hcareers: A dedicated hospitality job board catering to all levels of job-seekers with opportunities from around the globe.
• eHotelier: This provides professional development resources, global hospitality job listings, and the latest industry news and insights.
• American Hotel & Lodging Association (AHLA): A renowned resource offering networking opportunities, updates on industry trends, and even advocacy resources.
• LinkedIn: Don’t underestimate this networking giant. It's a tremendous resource for job listings, industry updates, and a platform to connect with fellow professionals.
• Caterer.com: This is the UK's largest hospitality job board, offering job advertisements from some of the top employers in the industry. 
• Hospitality trends: Stay updated with the latest trends in the hospitality industry, from hotel design to customer service innovations.
• National Restaurant Association (NRA): If you're focused on the restaurant industry, the NRA is a must-follow for the latest news, learning resources, and events. 
• Cornell Hospitality Quarterly: Published by Sage in association with the Cornell University School of Hotel Administration, this journal offers a wealth of academic and industry insights.

So dive in, soak up the wealth of information these resources offer, and accelerate towards a successful finish line in your hospitality job hunt.

Hospitality Cover Letter FAQ

Can i use the same cover letter for multiple job applications.

No, it's best to customize each cover letter for the specific job to which you're applying. Address the unique requirements of each role to show you've thoroughly read the job description and understand what's needed.

If the job posting doesn't ask for a cover letter, should I still send one?

It's generally a good idea to include a cover letter unless the job posting explicitly advises against it. A cover letter gives you another opportunity to sell yourself.

Should my cover letter and resume contain the same information?

No, your cover letter and resume should complement each other, not replicate the exact same information. Your cover letter is an opportunity to explain in more detail the key professional experiences or skills listed briefly on your resume. Use it to demonstrate how these experiences or skills make you an ideal candidate for the job.

Should I mention salary expectations in my cover letter?

Unless the job posting specifically asks for this information, it's better to discuss salary expectations later, perhaps during an interview or job offer discussion.

What's the most appropriate way to submit my cover letter?

It depends on what's requested in the job posting. You might attach it as a Word document or PDF, or paste it in the body of an email. Always follow the employer's instructions.

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .

Subcategories

• Food Preparation
• Hotel Manager
• Housekeeping
• Restaurant Manager

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Hospitality Manager Cover Letter Sample

A cover letter to accompany your resume for the position of a hospitality manager carries as much importance as the resume itself. The recruiting authority must find the cover letter attractive so that they are tempted to go through your resume.

Your cover letter must highlight your key skills and strengths relevant to the target job. It must also showcase the expertise and skills you have acquired via experience and/or education in the field. Don’t just state your abilities in the letter; your resume is already doing that; convince the reader that you are the best candidate for the job by linking your skills and expertise to the recruiting company’s job requirements.

Here is a free sample of cover letter for Hospitality Manager resume . You can customize it per the requirements of the employer.

Sample Cover Letter for Hospitality Manager Position

Anna Rogers 27 Janet Street, Hamilton, NY 14241 (022) 555.6666, roger.anna @ email . com

September 27, 2018

Mr. Richard Rolando Director, Crown Hotel Avenue 4 Park Road Hamilton, NY 12342

Dear Mr. Rolando:

I have three years of experience in hospitality management and responding to your recent posting for a  Hospitality Manager . My skills and experiences render me a very suitable candidate for this position.

Working in similar challenging positions for 8+ years, hospitality management has become my lifestyle now. I am a dedicated hospitality manager who is well versed in customer handling and interdepartmental coordination. Being an expert in public relations, I have been a part of many fruitful promotional campaigns that not only projected the organization positively but redefined client services and set new standards for the competitors.

Gifted with a multitasking ability, I can perform related tasks effectively; greeting clients, conducting room inspections, training the junior staff, coordinating with all hotel departments and instructing them about special client needs and computerized record keeping. These qualities, coupled with my bilingual communication skills would make a proven asset to the Crown Hotel.

The Hospitality Manager position sounds exciting, and I would welcome the opportunity for a personal interview to discuss my leadership skills in detail. I will call you after three working days to follow-up. If you require any additional information documents in the interim, you can call me at (000) 555.6666.

Thank you for your time and consideration.

(Signature) Anna Rogers

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Guest Relation Officer Cover Letter Example

A Guest Relation Officer is responsible for welcoming guests and making them feel at home within a house or building. This position is perfect for someone who is well-versed in customer service and enjoys working with the public.

Their primary responsibility is to make sure that every guest has a pleasant experience at their hotel. They are expected to greet guests when they arrive, providing a friendly and efficient service to guests and clients, assisting with enquiries and providing information.

Write an amazing cover letter using our Guest Relation Officer Cover Letter Example and Cover Letter Writing tips.

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Guest Relation Officers work in many different establishments, including schools, hotels, hospitals, and other houses or buildings that have a substantial number of visitors on a daily basis.

The job outlook is expected to grow by about 11% over the next ten years. The average salary for a Guest Relation Officer is $30,000 per year.

What to Include in a Guest Relation Officer Cover Letter?

Roles and responsibilities.

• Greeting and welcoming guests when they arrive at the office.
• Directing visitors to the appropriate person and office.
• Assisting staff in handling requests for information, complaints, suggestions or other queries.
• Coordinating and directing the activities of all supporting services such as housekeeping, laundry, transportation, etc.
• Carrying out pre-registration formalities (filling up registration forms, issuing room keys, etc.) for early check-ins or late check-outs.
• Ensuring that all guest rooms are properly cleaned and maintained as per standards on a daily basis.
• Handling customer feedback/complaints in an efficient manner.

Education & Skills

Guest relation officer skills:.

• Address service problems, questions and complaints.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Listen carefully to clients’ concerns, problems and requests.

Guest Relation Officer Education Requirements:

• Guest Relation Officers are typically required to have at least a high school diploma or GED, but the majority of employers prefer candidates who hold a bachelor’s degree in hospitality management or hotel management.

Guest Relation Officer Cover Letter Example (Text Version)

Dear Mr. / Ms. [Recruiter Name],

I am writing to apply for the position of Guest Relations Officer at [company name]. I have worked as a Guest Services Agent at [hotel name] for the past three years, and I bring a passion for excellent service and a desire to help guests have an exceptional experience.

As a guest relations officer, I would be responsible for assisting guests with any complaints or issues that may arise during their stay at your hotel. This is something I have done many times in my current role, and I believe that my communication skills are one of my greatest strengths. Whether it is on the phone, in person, or by email, I can express myself clearly and concisely to ensure that both sides understand each other. Some of my highlights include:

• Handled customer complaints and generated new ideas to improve customer satisfaction.
• Maintained a friendly, cheerful and courteous demeanor at all times.
• Highly skilled in building rapport with guests and coworkers.
• Familiar with handling money, making change and processing credit card transactions.

I also have a strong understanding of hotel policies and procedures. While working at [hotel name], I helped develop new policies for guest relations that were adopted by all hotels within the company. This experience has shown me how to work well with others to achieve a common goal. I believe that my ability to work well with others will help me be an asset to your team at [company name].

I would love to discuss this opportunity further with you in person. Please contact me at your earliest convenience so we can set up an interview time that works best for you. Thank you so much for your time.

Sincerely, [Your Name]

While writing a guest relation officer cover letter, you should include your skills and experience that you think are relevant for the job you are applying to. Regardless of your experience, you can use a cover letter to highlight your best qualifications and how you would be a great fit for the job.

If you are writing a cover letter for a guest relation officer position for the first time, then you should focus on your soft skills and your experience in customer service. You can include information about your customer service skills and your ability to resolve conflicts in your cover letter.

Refer our Guest Relation Officer Resume Sample for more tips on how to write your resume and accompany it with a strong cover letter.

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Guest Relation Officer Cover Letter Example

Writing a cover letter for a Guest Relation Officer role can be an exciting prospect, but it is important to make sure your application stands out from the rest. A well-crafted cover letter will highlight your past successes and demonstrate your enthusiasm for the position. In this guide, we will provide tips and an example of a cover letter for a Guest Relation Officer role to help you create an effective and impressive application.

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Guest Relation Officer Cover Letter Sample

Dear Hiring Manager,

I am writing to express my interest in the open Guest Relation Officer position at your hotel. After researching your hotel, I am confident that my experience in customer service and hospitality makes me an ideal candidate for this role.

I have seven years of experience in customer service, hospitality, and guest relations. My past positions have included working as a Guest Relations Officer at a five- star resort, where I provided guests with personalized service and hospitality. In addition, I have a strong background in marketing and sales, which I believe would be beneficial to your hotel.

I have an exceptional ability to quickly build relationships with guests and develop trust. I am a calm and collected individual, with a positive attitude and I possess exceptional communication and problem- solving skills. I am able to stay organized and manage multiple tasks without getting overwhelmed.

I am confident that I would be a great addition to your team. I am eager to discuss my qualifications in more detail and would be available for an interview at your earliest convenience. I appreciate your time and consideration and look forward to hearing from you.

[Your Name]

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What should a Guest Relation Officer cover letter include?

A Guest Relation Officer cover letter should include information that demonstrates the candidate’s ability to provide outstanding customer service. It should highlight key skills such as strong interpersonal skills, problem- solving abilities, and the capacity to work in a fast- paced environment. The cover letter should also include any prior experience in hospitality or customer service, as well as relevant certifications, such as a diploma in hospitality management.

The cover letter should also demonstrate the candidate’s knowledge of the company and its values, as well as the company’s commitment to providing excellent customer service. It should also demonstrate the candidate’s understanding of the role of a Guest Relation Officer, including the ability to develop and maintain relationships with guests, handle complaints, and help resolve any issues that may arise.

Finally, the cover letter should also showcase the candidate’s enthusiasm for the role and demonstrate why the candidate is the ideal choice for the position. By providing a well- written and professional cover letter, the candidate can set themselves apart from the competition and demonstrate their suitability for the role.

Guest Relation Officer Cover Letter Writing Tips

A cover letter is a great way to introduce yourself to prospective employers and showcase your skills and experience. As a Guest Relation Officer (GRO), your cover letter should demonstrate your excellent customer service skills, ability to interact with all sorts of people, and strong problem- solving skills. Here are some tips on how to write a successful GRO cover letter:

• Highlight your customer service skills: A strong GRO must possess excellent customer service skills, including the ability to remain calm under pressure and handle customer complaints efficiently. Demonstrate these skills in your cover letter by emphasizing the successes you have had in past customer service positions and providing examples of the challenges you have faced and how you overcame them.
• Showcase your communication and interpersonal skills: As a GRO, you must be able to communicate effectively with people from all walks of life, including guests, colleagues, and superiors. In your cover letter, make sure to highlight your ability to communicate effectively and build relationships.
• Demonstrate your problem- solving skills: As a GRO, you must be able to think quickly and come up with effective solutions to problems. Share your problem- solving successes in your cover letter and provide examples of how you successfully solved issues in previous positions.
• Mention your knowledge of industry standards: As GRO, you should be knowledgeable of industry standards, such as hospitality industry guidelines and safety regulations. Mention your understanding of these standards in your cover letter to demonstrate your knowledge and professionalism.

By following these tips, you can craft a successful GRO cover letter that will help you make a great first impression with prospective employers. Good luck!

Common mistakes to avoid when writing Guest Relation Officer Cover letter

Writing a cover letter for a Guest Relations Officer position can be a challenge, as you need to stand out among other candidates and show how you are the perfect fit for the role. To help you make sure your cover letter stands out, here are some common mistakes to avoid:

• Not Tailoring Your Letter to the Specific Job: It is important to make sure your cover letter is tailored to the specific position you are applying for. Mentioning the specific role you are seeking and how your qualifications align is key.
• Not Emphasizing Your Soft Skills: Being a Guest Relations Officer requires strong interpersonal skills, such as customer service, active listening, and problem- solving. You need to emphasize these soft skills in your cover letter to show why you are the perfect fit for the job.
• Focusing Too Much on Your Work History: While it is important to include your relevant work history, you should not make it the focus of your cover letter. Instead, focus on how your experience and skills can benefit the position and the organization.
• Not Being Concise: Your cover letter should not be too long. Make sure you are concise and to the point, as hiring managers often have to review many cover letters and don’t have a lot of time to read them.
• Not Proofreading: Before you submit your cover letter, make sure you proofread it carefully. Even one typo or grammatical mistake can be enough to make your cover letter stand out for the wrong reasons.

By taking the time to make sure your cover letter is perfect, you will be more likely to make a positive impression and get the job.

Key takeaways

Writing an effective cover letter for a job as a Guest Relation Officer is the first step to getting hired in the hospitality industry. A well- written cover letter can help you stand out from other applicants and demonstrate why you are a great fit for the role. Here are some key takeaways for writing an impressive cover letter for a Guest Relation Officer position:

• Demonstrate your knowledge of the hospitality industry: Be sure to mention your experience in the hospitality industry and highlight your understanding of the role of a Guest Relation Officer.
• Highlight your customer service skills: Emphasize your customer service skills and any experience you have working with customers.
• Be specific about your accomplishments: Provide relevant examples of your experience and accomplishments in customer service roles.
• Personalize your cover letter: Make sure to customize your cover letter for every job you apply to.
• Proofread and edit your cover letter: It is important to make sure your cover letter is free of spelling and grammar mistakes.

Following these tips can help you write an impressive cover letter for your Guest Relation Officer role and increase your chances of getting the job.

Frequently Asked Questions

1.how do i write a cover letter for an guest relation officer job with no experience.

If you’re applying for a Guest Relation Officer job with no experience, you may be feeling overwhelmed. But don’t worry – writing a great cover letter can still be done, even with no experience. Start by introducing yourself in your cover letter and explaining why you’re interested in the position. Then, emphasize your customer service background, if any, and emphasize any transferable skills you may have, such as communication skills and problem- solving skills. Be sure to thank the hiring manager for their consideration.

2.How do I write a cover letter for an Guest Relation Officer job experience?

If you have experience as a Guest Relation Officer, you’ll want to make sure that you highlight this experience in your cover letter. Start by introducing yourself and expressing your interest in the position. Next, show the hiring manager why your experience makes you the right candidate for the job by including examples of how you’ve positively impacted customer service in the past. Additionally, emphasize any relevant certifications or qualifications that you possess. Lastly, thank the hiring manager for their consideration and express your desire to discuss the job further.

3.How can I highlight my accomplishments in Guest Relation Officer cover letter?

The best way to highlight your accomplishments in a Guest Relation Officer cover letter is to provide specific examples of how you’ve positively impacted customer service in the past. For example, you could talk about how you successfully managed a difficult customer situation or how you implemented an innovative system to improve customer service. Additionally, you could include metrics to back up your impact, such as customer satisfaction ratings or numbers of customers served.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

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Karen Read trial live updates: Defense expert says scratches on O’Keefe’s arm are consistent with dog attack

• Updated: Jun. 18, 2024, 12:45 p.m. |
• Published: Jun. 18, 2024, 7:30 a.m.

Defendant Karen Read in Norfolk Superior Court, Dedham Massachusetts on Wednesday, June 12, 2024. Pool Photo by Greg Derr/Patriot Ledger

• Luis Fieldman | [email protected]

Hearings are underway in the Karen Read trial , a Mansfield woman charged in the death of her Boston police officer boyfriend, John O’Keefe.

MassLive reporters will provide updates below throughout the day.

Voir dire hearings are set for the day where the defense and prosecutors will be questioning three expert witnesses who are expected to be called by the defense.

No jury will be present on Tuesday.

• Read more:  Everyone you need to know to understand the Karen Read trial

12 p.m. update: Defense experts found ‘insufficient’ evidence to determine cause of O’Keefe’s head injuries

The next hearing was for Dr. Andrew Rentschler, who is a biomechanical engineer and accident reconstructionist.

He is the vice president and director of biomechanics for Arcca, an engineering consulting company.

They look at crash-worthiness safety of issues and other types of events, Rentschler said. They also do litigation-type work and research for the government and private entities, he said.

Biomechanical engineers want to learn about how injuries occurred, the force applied, and other factors, Rentschler said.

Ultimately, they figure out how the injury occurred and what kinematics happened, Rentschler said.

Rentschler said he’s testified more than 150 times in criminal and civil courts across the country.

Rentschler agreed with Jackson that he was hired to see if he could determine what happened in O’Keefe’s death.

Rentschler said he came to his conclusions with a reasonable degree of scientific certainty but did not disclose his conclusions.

He agreed he was not hired by the defense or the prosecution.

Adam Lally, the prosecutor, asked about confidentiality limitations put on Rentschler. He said he did not discuss the case outside of his coworkers.

Rentschler said the company rendered their report on Feb. 12, 2024.

Rentschler said the report includes an analysis of whether the injuries to the back of O’Keefe’s head could’ve been caused by contact from a vehicle.

Judge Beverly Cannone asked what Rentschler was specifically tasked with. He said he was tasked from a biomechanical standpoint to see if it was possible to determine how O’Keefe received his head and arm injuries.

The judge dismissed Rentschler.

Lally said that what prosecutors were seeking was covered during the voir dire hearing.

Jackson revealed a small portion of the report: “There is currently insufficient evidence to determine the cause of Mr. O’Keefe’s skull and brain injuries or the circumstances surrounding the event.”

He read the portion to argue that the experts should be allowed to testify about their conclusions since they fall within the scope of their expertise.

Cannone said she will make a decision on Thursday on whether she will limit part of Rentschler’s testimony.

Court was dismissed at noon. The trial is off on Wednesday for the holiday and will resume on Thursday.

11:15 a.m. update: Defense expert confirms he was hired by the Department of Justice and FBI

Daniel Wolfe, a director of accident reconstruction at a company known as Arcca, next sat for a hearing.

Wolfe explained Arcca as a forensic consulting engineering company, including accident reconstruction.

Arcca typically works for law firms and insurance carriers. They’ve done research for the military and player safety for the NFL, Wolfe said.

Wolfe explained that he works with many different types of accident reconstruction and that he works on them from a scientific standpoint.

Wolfe earned a bachelor’s degree in science and engineering from James Madison in 2012 and minored in mathematics. He earned a doctorate in electrical and computer engineering from the University of Delaware.

Arcca was not hired by the defense or prosecution, Wolfe agreed with Jackson. Arcca was instead hired by a “third-party” agency for accident reconstruction.

Wolfe said he was responsible for investigating the vehicle damage in the O’Keefe case. He worked with a colleague who was responsible for investigating the injuries to O’Keefe.

Lally next questioned Wolfe about his company’s report.

The conclusions in his report were based on the evidence provided to Arcca and Wolfe was responsible for the damage to the car, Wolfe agreed.

Judge Cannone asked Wolfe was his agency was specifically asked to do.

Wolfe said that the agency that retained them gave them a selected quantity of file material related to the case and asked an open-ended question.

“Ultimately, was this evidence consistent with a pedestrian interaction between Mr. John O’Keefe and the Lexus,” Wolfe said.

The judge asked who selected the information given to Arcca, and Wolfe said the Department of Justice and the FBI.

10:50 a.m. update: Judge to weigh on whether defense’s witness can testify

Judge Beverly Cannone said she was concerned about Dr. Marie Russell seeing something and she decided to come forward.

Prosecutor Adam Lally said that Russell be excluded from testifying at trial.

Russell, Lally said, reached out through an intermediary, after she had discovered the case weeks into the trial and it’s “concerning” that she had a subscription to The Boston Globe and that the Read trial grabbed her attention in the first week of May.

Jackson argued that the judge should not rule out the doctor’s testimony since he learned about her expertise during the trial and that his client should be allowed to bring an alternate view to the trial.

Cannone said she was not deciding right away whether to allow Russell to testify, but if she does, she will allow prosecutors time to absorb the testimony and find a rebuttal witness.

Lally said it would take a week to get a rebuttal witness. Cannone said she would not decide until Thursday about whether Russell will testify.

10:30 a.m. update: Defense expert witness says she believes O’Keefe’s injuries were caused by large dog

After a short break, Judge Beverly Cannone said she agreed with the prosecutor’s motion that a violation occurred by the defense when they did not fulfill their reciprocal discovery violations for their expert witness.

“I’m not prohibiting the Commonwealth from anything on their examination of the witness,” Cannone said. “They can ask her anything they think they need to ask her.”

Dr. Marie Russell, is a retired emergency physician and forensic pathologist. She started at the Massachusetts Institute of Technology where she did pre-med courses from 1972 to 1974.

She took time off after a year at MIT after her mother passed. She took courses in law enforcement and became a full-time police officer in Massachusetts. She attended the Boston police academy in 1977.

Russell received training in hit-and-run investigations. She worked for the City of Malden for 7 years.

She took courses with the Massachusetts Criminal Justice Training Council. She got a bachelor’s degree in psychology from Northeastern University.

Russell said she wanted to pursue a medical career and attended the University of Massachusetts medical school and received a doctor of medicine degree in 1987.

She did a residency in Los Angeles for four years. She did a second residency in anatomic pathology and forensic pathology at the Los Angeles County Coroner’s Office.

While at the coroner’s office, she said she saw a “wide assortment” of cases, including victims of gunshots, stabbings, motor vehicle accidents, natural deaths and overdoses.

Jackson asked if some of those cases involved animal attacks and Russell said “Yes.”

While working as an attending physician at a Los Angeles emergency room, Russell said she oversaw the care of all the patients that came in during a particular shift, both medical and trauma patients.

Russell said part of her job was to assess the cause of injuries.

In 1996, Russell co-authored a peer-reviewed article about animal injuries caused by law enforcement dog bites.

Russell estimated she’s treated over 500 patients with animal-related injuries, including dog bites.

She said she was asked to review materials about O’Keefe’s case in order to give her opinions. She reviewed hospital photographs of his autopsy, an autopsy report, and the grand jury testimony from the medical examiner.

She also reviewed a neuropathology report, a toxicology report, the grand jury testimony and the hospital emergency report.

Jackson asked about O’Keefe’s injuries and what her opinion was concerning those injuries.

“Those injuries appear to be consistent with an animal attack,” Russell said. “They are consistent with a large dog attack. There’s a combination of both bite wounds and scratch wounds on the arm.”

There were also puncture holes on the shirt, Russell said.

The patterns of parallel wounds appear to be superficial scratches that could’ve been caused by nails or teeth, Russell said. There are different angles on the arm and different locations, but generally oriented in a specific direction, Russell said.

There is also an area close to the wrist that Russell said she believes shows an arch area of teeth marks. The arch would be the front area of the jaw of the animal, she said, where the teeth tend to be close together and curved.

Jackson handed Russell a photograph of O’Keefe’s arm and his wounds.

Russell said there were several patterns on O’Keefe’s arms, which she pointed out on a large image displayed in the court.

The cuts to O’Keefe’s upper arm were consistent with either teeth or claw marks, Russell said.

Towards the wrist, Russell said there was an “unusual pattern” of cuts that she believed were caused by teeth towards the front of the teeth.

Jackson asked if Russell took into account the lack of other injuries to O’Keefe.

“Of course, I considered what else could’ve caused these wounds before coming to my conclusion, and so I wanted to rule out other things. There were no significant major bodily injuries outside the head. There were no fractures of long bones, the chest, the pelvis, the arms. So having seen hundreds and hundreds of car accidents, I ruled that out pretty quickly,” Russell said.

Adam Lally, the Norfolk prosecutor, asked what kind of training Russell received while at the police academy.

He asked about her hit-and-run training while at the police academy. She said she learned about determining what vehicles were involved in accidents.

She agreed with Lally that she did not get training on crash reconstruction.

Russell said she never testified in a case involving any of Read’s attorneys to her knowledge.

Russell said she contacted a district attorney who she had worked with in the past and mentioned that there was a case in Massachusetts that might be an issue about a dog bite.

“I’d heard that there was a controversy,” Russell said.

Russell heard about the case around May 17, 2024, she said. On May 18, Russell said she provided Jackson with her opinion orally, but she did not write any of it down.

The judge asked a few questions of Russell, who reiterated that her opinion was that O’Keefe’s injuries were caused by a large dog.

The judge told Russell that she did not know whether she would allow her to testify and excused the doctor.

Cannone told her she would let her know within a few days.

9:50 a.m. update: Judge explains purpose of hearings

The voir dire hearings on Tuesday are based on the prosecution’s motion to exclude the defense’s expert testimonies, Judge Beverly Cannone said at the start of the day.

“That’s what we are here for,” Cannone said.

“There appears to me to be a violation of the reciprocal discovery obligations of defense counsel regarding Dr. (Marie) Russell,” Cannone said. “So let’s hear from her today to see what the appropriate remedy is for this violation.”

Russell is an emergency medicine specialist from Los Angeles who the defense wants to call to the stand.

Alan Jackson, Read’s defense attorney, said he only intends to ask Russell about her qualifications, not about her full opinions and conclusions.

Jackson said they’ve provided everything they need to disclose to the prosecution and that the prosecution has continued to give them discovery throughout the trial.

During the trial, prosecutors interviewed Jennifer McCabe, Jackson said. Lt. Brian Tully of Massachusetts State Police took a report, dated the report and held onto it until after McCabe testified.

“They were all done before her testimony,” Jackson said, and then the report was shared with the defense.

Jackson said they’ve shared everything they have about their expert witness with prosecutors. He argued that prosecutors want “two bites at the apple” with the hearings on Tuesday so they can cross-examine the defense expert without the jury and then cross-examine the expert again in front of the jury after consultation with their own experts.

Cannone said she disagreed with Jackson.

Adam Lally, the prosecutor, denied that Lt. Tully had a “full interview” with McCabe. Lally said that McCabe met with Tully, looked at some video, and he was asked a single question.

Lally said prosecutors first heard of Dr. Russell on May 21, six weeks into the trial.

Jackson said he had learned of Dr. Russell on May 17, and told the court within three days. After meeting her, Jackson said he thought she would be useful to testify about injuries to O’Keefe’s arm.

The judge took a quick break.

9:30 a.m. update: Hearings get underway

Testimony is paused on Tuesday but the trial will proceed with a day of hearings.

Voir dire hearings are set for the day where the defense and prosecutors will be questioning four expert witnesses who are expected to be called by the defense. No jury will be present on Tuesday.

Read, 44, is charged with second-degree murder in the death of O’Keefe, who was found cold to the touch and unresponsive on Jan. 29, 2022, outside of a home in Canton.

Norfolk County prosecutors say Read struck O’Keefe with her SUV while driving intoxicated. Read’s attorney, David Yannetti, said during the trial’s opening statements that her car never struck O’Keefe and that others are to blame for his death.

The trial is taking place in Dedham’s Norfolk County Superior Court.

On Monday, a state trooper read into the record text messages between Read and O’Keefe from the night before his death.

More about the case

• Jury continues deliberations on Wednesday in Karen Read murder trial
• Karen Read’s supporters await in anticipation after no verdict reached Tuesday
• What happened in the Karen Read case? A timeline of events
• Karen Read live updates: No verdict on first day of deliberations
• Karen Read trial live updates: Defense rests its case and jury deliberations will begin Tuesday

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