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Smartsheet Pricing Plans & Costs Guide

by Daniel Raymond · January 24, 2024

Smartsheet is a powerful web-based tool that efficiently organizes and streamlines work across teams and organizations. This cloud-based project management software simplifies how teams collaborate, manages project timelines, and streamlines workflow. Known for its comprehensive features, robust integrations, and user-friendly interface, it can benefit freelancers, small businesses, and large enterprises. It features powerful collaboration and project management tools that simplify workflows, automate routine tasks, and increase productivity.

Table of Contents

How Much Does Smartsheet Cost?

Smartsheet offers different pricing plans to cater to the diverse needs of businesses, individuals, and organizations, depending on their scale of operations and requirements. The four Smartsheet pricing plans include the following:

• Smartsheet Free – offers basic features like sheet creation, file attachment, and sharing
• Smartsheet Pro ($7 per user, per month) – includes features such as admin controls and shared workspaces
• Smartsheet Business ($25 per user, per month) – provides additional features like automatic workflows and custom branding
• Smartsheet Enterprise (Contact Smartsheet) – offers advanced security, compliance, administration features, and access to Smartsheet Advance and Professional Service Bundles for large enterprises.

If you are on a tight budget and the pricing for Smartsheet is too high, check out AceProject if it matches you. The price for this tool does not depend on the number of users and will give you a lot of savings in the end.

Smartsheet Free Plan

Smartsheet’s Free plan is ideal for individuals or small teams who need basic project management functionalities. It allows users to create and manage up to 2 sheets, collaborate with team members, and access basic features such as Gantt charts, calendars, and file sharing. However, it does not include more advanced functions such as user and group management, directory integration, and document builder.

The Free plan is a good option for individuals or small teams who want to try the software before committing to a paid plan.

INCLUDED IN FREE:

• Users, Viewers, Editors – Allows only one user, two viewers or two editors.
• Dashboard, Grid, Card, and Calendar Views – View projects based on your preferences.
• Sheets – Create and manage a maximum of 2 spreadsheets for their projects.
• Gantt Chart View – Visualize project timelines, dependencies, and milestones through Gantt Charts.
• Task Management – Assign duties to members of the team, establish time limits, and monitor advancement.
• Basic Integrations – Integrate with Google Workspace, Slack, and Microsoft Office 365.
• Automated Workflows – Allows up to 100 automation workflows per month with reminders, alerts, notifications, and approval requests.
• Storage Space – Includes 500MB file/attachment storage with a maximum size of 30MB per attachment.
• Support & Services – Access to the customer support portal, self-service help instructions, and online learning resources for Smartsheet.
• Protection and Security – Login with Microsoft 365, Google Workspace, or Apple ID.

Smartsheet Pro Plan ($7 per user per month)

Smartsheet’s Pro plan is an entry-level plan targeting freelancers, solopreneurs, and small businesses that require a simple project management tool. The plan costs $7 per user per month when billed annually or $9 per user per month when billed monthly. It includes core functionalities such as unlimited sheets, unlimited free viewers, unlimited dashboards, reports, forms, 20GB attachment storage and email support.

The Pro plan is more effective than the Free plan and is ideal for small businesses that need more advanced features.

EVERYTHING IN FREE, PLUS:

• Users, Viewers, Editors – Allows up to 10 users, unlimited viewers, and up to 10 licensed editors
• Enhanced Collaboration – Invite many viewers to collaborate with your projects, share files, and communicate seamlessly through comments.
• Reports and Dashboards – Create unlimited reports, sheets, forms and dashboards with real-time visibility and insights.
• Advanced Integrations – Integrate with Box and Dropbox.
• Automated Workflows – Allows 250 automation workflows per month with reminders, alerts, notifications, and approval requests.
• Storage Space – Includes 20GB file/attachment storage with a maximum size of 30MB per attachment.
• User Management – Manage and control user accounts and sheet ownership.
• Email support

Smartsheet Business Plan ($25 per user per month)

Smartsheet’s Business plan is for small and medium-sized enterprises and teams that require more robust tools and integrations. It costs $25 per user, per month when billed annually or $32 per user, per month when billed monthly. It includes unlimited free editors, management tool for users, groups, and licenses, baselines, and more storage space for data and file attachments, custom branding and advance reports for your teams.

The Business plan is ideal for larger teams and enterprises that need enterprise-level project management capabilities.

EVERYTHING IN PRO, PLUS:

• Users, Viewers, Editors – Requires a minimum of 3 users and comes with unlimited free editors.
• Report Grouping and Summary – Slice and dice reports by combining data into groups, compare your actual and planned schedules, and use forms with conditional logic.
• Publish sheets, reports, and dashboards – Create a unique URL where you can publish all of these and view them without having to login to Smartsheet.
• Storage Space – Includes 1TB file/attachment storage with a maximum size of 250MB per attachment.
• Automated Workflows – Allows unlimited automation workflows with reminders, alerts, notifications, and approval requests.
• Elaborate Integrations – Integrate with Resource Management by Smartsheet, Brandfolder Adobe Creative Cloud, Tableau and PowerBI.
• Document Builder – Generate custom PDFs and customize the creation of contracts, purchase orders, and other standard documents of the organization.
• Proofing – Optimize approvals and reviews by uploading images, videos, and files and annotating the feedback in order to save time and finalize content faster.
• Administration and Security – Manage user access, group access, and licenses, set permissions, and ensure compliance with granular security controls.
• Resource Management – Track resource allocation, plan schedules, and manage budgets in real-time if purchased separately.
• Smartsheet University – Access to instructor-led and on-demand training, sold separately.
• Standard and Professional Support – 24/7 dedicated support, training, and consulting services to help the organization maximize their Smartsheet investment if acquired separately.

Enterprise Plan (Contact Smartsheet)

Smartsheet’s Enterprise plan leans towards large and complex organizations that require advanced security, compliance, and customized solutions. The plan, billed annually, is available for flexible pricing depending on the scale of operations, needs, and volume. It includes enterprise-grade security, single sign-on (SSO), directory integration, account discovery, and integrations with enterprise applications. Users also get access to dedicated customer support, onboarding, and training, as well as priority access to new features and updates.

EVERYTHING IN BUSINESS, PLUS:

• Advanced Security and Compliance – Utilize administrative controls, advanced security protocols, and compliance with industry standards such as SSO/SAML, directory integration, chargeback reports, domain validation, custom email domains, and account discovery.
• Enterprise Plan Manager – Centralize control over security, governance, and compliance required by IT.
• WorkApps – Develop user-friendly web and mobile applications that optimize business operations and facilitate teamwork.
• Work Insights – Enhance decision-making by revealing and creating key significant patterns, activities, and bottlenecks.
• Unlimited attachment storage – Attach files, documents, videos and proofs without storage limits.
• E-signature with DocuSign – Create and execute business-critical documents in a streamlined way.
• Standard Support – Access to 24/7 support team for any concerns.
• Professional Support – Access to Professional Support, purchased separately.
• Smartsheet Advance – Manage large-scale processes and facilitate the coordination of interconnected systems to regulate workflows encompassing the entire organization.
• Data Retention Policies, Event Reporting, and Customer-managed Encryption Keys – You can purchase these separately.

Overall, the different pricing and costs of Smartsheet plans provide a range of options for individuals and businesses to choose from based on their specific needs and budgets. The price of each scheme is reasonable and competitive with other project management and collaboration tools in the market. It is essential for users to carefully consider their needs and budget before selecting a plan to ensure they are getting the most value for their investment.

Whatever scheme you choose, Smartsheet offers a user-friendly interface and cloud-based infrastructure that can help you streamline your workflow, manage projects effectively, and collaborate with your team seamlessly. It has genuinely revolutionized work management, providing powerful tools to simplify vital business processes, regardless of your industry. Before making your decision, please look at our  Smartsheet Pros and Cons article.

Source: Smartsheet Pricing Official Website

Daniel Raymond

Daniel Raymond, a project manager with over 20 years of experience, is the former CEO of a successful software company called Websystems. With a strong background in managing complex projects, he applied his expertise to develop AceProject.com and Bridge24.com , innovative project management tools designed to streamline processes and improve productivity. Throughout his career, Daniel has consistently demonstrated a commitment to excellence and a passion for empowering teams to achieve their goals.

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Introducing New Plan: Pro Plan

by Product Marketing

September 2, 2021

The Pro Plan empowers teams (min of three and max of 25) to collaborate, track, manage, and execute their work - all in one place. To learn more about Pro Plan and quickly get started with Smartsheet check out our plan comparison chart. Learn more.

Plan type availability: N/A

Advance tier availability: N/A

To learn more about Smartsheet Regions,  click here .

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Capabilities

Who can use this capability.

You must be an unlicensed user to use the free trial.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov .

FAQ: Some unlicensed users can buy a plan after their trial expires

Explore frequently asked questions about trial periods and plan purchases for unlicensed users in Smartsheet, including insights on user permissions, account impacts, and trial limitations.

Permissions

If your plan has not enabled  UAP , EPM , SSO/SAML , or DI , unlicensed users on your account can start a free trial and buy their own plan.

If you use any of the previously listed user management systems, unlicensed users on your account can still start a trial, but they cannot purchase a plan with the email you use to manage their account.

Can I turn this off for my plan?

No. If you don't want users to buy a plan, upgrade from a Business plan to an Enterprise plan and enable User Auto Provisioning, EPM, Directory Integration, or SSO/SAML. If you are already on an Enterprise plan, ensure you have enabled one of these controls. 

Will this impact my custom upgrade screen?

No, your custom upgrade screen does not change. 

How can I tell which users are on a trial?

Download your User List Report and look for any unlicensed users who own sheets. Unlicenced users who are not on the trial can not own sheets. 

Does the unlicensed user require my approval to buy a plan?

If you are on a plan that does not have UAP, EPM, SSO/SAML, and/or Directory Integration enabled, then no, an unlicensed user does not require your approval. If you are on a plan with one of the there capabilities enabled, the user will not be able to purchase their own plan.  

Can unlicensed users leave the plan that I’ve purchased for our organization?

It depends. If an unlicensed user is part of a plan that does not have UAP, EPM, SSO/SAML, and/or Active Directory, then yes, they can leave your plan and become a licensed user on their own plan. If an unlicensed user is part of a plan that does have UAP, EPM, SSO/SAML, and/or Active Directory, then no, they will not be able to leave your plan. 

Will the trial honor the existing controls on my account?

Yes, any trial plans created by unlicensed users will honor any controls you have put in place. However, if the user can buy their own plan, those controls will not carry over to the new plan.

Can I take ownership of any sheets created by unlicensed users?

Yes. There are two ways you can own any Unlicensed User created sheets into your plan. You must be a system admin on Smartsheet to do this. You can grant the unlicensed user a license, converting the unlicensed user's trial into a license under your plan. Or, you can transfer ownership of the unlicensed user's sheets to a licensed user on your plan. Transfer ownership will work on sheets, even after the unlicensed user's trial has expired. 

Important: Sheets are permanently deleted after 90 days. After 90 days, you will no longer have the option to transfer those sheets. 

Can a user request a license again if a license request is denied? Are they ineligible for another trial?

The first time a user requests a license, they will also start a free 30-day trial of Smartsheet. So, if a user previously completed a 30-day trial and their license request was denied, the user can start a new free 30-day trial 90 days after the first trial expires. An unlicensed user will not be able to access the trial without first requesting a license. 

Does my connected user count change when an unlicensed user is converted to a free user at the end of their trial?

No.  The connected user count only counts unlicensed users as internal collaborators if they have interacted with a sheet associated with their plan in the last year. Any sheets created by the unlicensed user as part of a trial are not associated with the original plan, so they do not count toward the connected user count. Additionally, transitioning an unlicensed user into a free plan does not impact your connected user count.

Can unlicensed users on my account take actions typically reserved for licensed users?

No, the unlicensed user's capabilities will not change on any items in your plan. The user can only create assets on their trial plan and have expanded capabilities on only those assets.

I have some Advance capabilities (Control Center, Dynamic View, Calendar App, or DataTable) on my plan. Can unlicensed users trial these capabilities too? 

No. unlicensed users will not have access to any capabilities beyond the standard trial. The trial only gives users access to Smartsheet's core capabilities.

Related Content

Help article, faq: smartsheet free trial, start a free trial.

Update License Button

What is the update license button  what does it do .

The Update License button appears in the backstage when clicking on the File menu, between the Account and Feedback buttons.  When clicking on the Update License button, the user will be guided through a few simple steps to ensure the license on the device is up to date.  This may be useful immediately after a new purchase or entitlement occurs. 

Why is it showing up?  Does this mean my license is out of date? 

The Update License button appears in all Microsoft 365 Apps beginning with version 2401 (Build 17231.20194).  The button is always visible, and its presence does not imply that the current license is out of date. 

Normally the product license for Microsoft 365 Apps will be refreshed in the background automatically, but it can take up to 72 hours for new purchases or entitlements to be reflected on client devices.  The Update License button is a quick and convenient way to immediately update the license. 

Why am I asked to sign in? 

Signing in is required to ensure that the license update process uses the correct identity. 

Why do I need to restart my apps? 

Closing all apps and restarting ensures that all apps have access to the current license. 

How do I know if the license update was successful? 

If successful, the license update process will prompt to restart any Microsoft 365 apps that are open.  If there was an issue obtaining an updated license, a dialog will be shown with an error message and error code. 

To confirm the product license currently in use in any Microsoft 365 App, open the File menu and choose Account .  Under Product Information, the name of the currently licensed product and included apps will be shown. 

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