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Disneys Expedition Everest

• Harvard Case Studies

Harvard Business Case Studies Solutions – Assignment Help

In most courses studied at Harvard Business schools, students are provided with a case study. Major HBR cases concerns on a whole industry, a whole organization or some part of organization; profitable or non-profitable organizations. Student’s role is to analyze the case and diagnose the situation, identify the problem and then give appropriate recommendations and steps to be taken.

To make a detailed case analysis, student should follow these steps:

STEP 1: Reading Up Harvard Case Study Method Guide:

Case study method guide is provided to students which determine the aspects of problem needed to be considered while analyzing a case study. It is very important to have a thorough reading and understanding of guidelines provided. However, poor guide reading will lead to misunderstanding of case and failure of analyses. It is recommended to read guidelines before and after reading the case to understand what is asked and how the questions are to be answered. Therefore, in-depth understanding f case guidelines is very important.

Harvard Case Study Solutions

STEP 2: Reading The Disneys Expedition Everest Harvard Case Study:

To have a complete understanding of the case, one should focus on case reading. It is said that case should be read two times. Initially, fast reading without taking notes and underlines should be done. Initial reading is to get a rough idea of what information is provided for the analyses. Then, a very careful reading should be done at second time reading of the case. This time, highlighting the important point and mark the necessary information provided in the case. In addition, the quantitative data in case, and its relations with other quantitative or qualitative variables should be given more importance. Also, manipulating different data and combining with other information available will give a new insight. However, all of the information provided is not reliable and relevant.

When having a fast reading, following points should be noted:

• Nature of organization
• Nature if industry in which organization operates.
• External environment that is effecting organization
• Problems being faced by management
• Identification of communication strategies.
• Any relevant strategy that can be added.
• Control and out-of-control situations.

When reading the case for second time, following points should be considered:

• Decisions needed to be made and the responsible Person to make decision.
• Objectives of the organization and key players in this case.
• The compatibility of objectives. if not, their reconciliations and necessary redefinition.
• Sources and constraints of organization from meeting its objectives.

After reading the case and guidelines thoroughly, reader should go forward and start the analyses of the case.

STEP 3: Doing The Case Analysis Of Disneys Expedition Everest:

To make an appropriate case analyses, firstly, reader should mark the important problems that are happening in the organization. There may be multiple problems that can be faced by any organization. Secondly, after identifying problems in the company, identify the most concerned and important problem that needed to be focused.

Firstly, the introduction is written. After having a clear idea of what is defined in the case, we deliver it to the reader. It is better to start the introduction from any historical or social context. The challenging diagnosis for Disneys Expedition Everest and the management of information is needed to be provided. However, introduction should not be longer than 6-7 lines in a paragraph. As the most important objective is to convey the most important message for to the reader.

After introduction, problem statement is defined. In the problem statement, the company’s most important problem and constraints to solve these problems should be define clearly. However, the problem should be concisely define in no more than a paragraph. After defining the problems and constraints, analysis of the case study is begin.

STEP 4: SWOT Analysis of the Disneys Expedition Everest HBR Case Solution:

SWOT analysis helps the business to identify its strengths and weaknesses, as well as understanding of opportunity that can be availed and the threat that the company is facing. SWOT for Disneys Expedition Everest is a powerful tool of analysis as it provide a thought to uncover and exploit the opportunities that can be used to increase and enhance company’s operations. In addition, it also identifies the weaknesses of the organization that will help to be eliminated and manage the threats that would catch the attention of the management.

This strategy helps the company to make any strategy that would differentiate the company from competitors, so that the organization can compete successfully in the industry. The strengths and weaknesses are obtained from internal organization. Whereas, the opportunities and threats are generally related from external environment of organization. Moreover, it is also called Internal-External Analysis.

In the strengths, management should identify the following points exists in the organization:

• Advantages of the organization
• Activities of the company better than competitors.
• Unique resources and low cost resources company have.
• Activities and resources market sees as the company’s strength.
• Unique selling proposition of the company.

WEAKNESSES:

• Improvement that could be done.
• Activities that can be avoided for Disneys Expedition Everest.
• Activities that can be determined as your weakness in the market.
• Factors that can reduce the sales.
• Competitor’s activities that can be seen as your weakness.

OPPORTUNITIES:

• Good opportunities that can be spotted.
• Interesting trends of industry.
• Change in technology and market strategies
• Government policy changes that is related to the company’s field
• Changes in social patterns and lifestyles.
• Local events.

Following points can be identified as a threat to company:

• Company’s facing obstacles.
• Activities of competitors.
• Product and services quality standards
• Threat from changing technologies
• Financial/cash flow problems
• Weakness that threaten the business.

Following points should be considered when applying SWOT to the analysis:

• Precise and verifiable phrases should be sued.
• Prioritize the points under each head, so that management can identify which step has to be taken first.
• Apply the analyses at proposed level. Clear yourself first that on what basis you have to apply SWOT matrix.
• Make sure that points identified should carry itself with strategy formulation process.
• Use particular terms (like USP, Core Competencies Analyses etc.) to get a comprehensive picture of analyses.

STEP 5: PESTEL/ PEST Analysis of Disneys Expedition Everest Case Solution:

Pest analyses is a widely used tool to analyze the Political, Economic, Socio-cultural, Technological, Environmental and legal situations which can provide great and new opportunities to the company as well as these factors can also threat the company, to be dangerous in future.

Pest analysis is very important and informative.  It is used for the purpose of identifying business opportunities and advance threat warning. Moreover, it also helps to the extent to which change is useful for the company and also guide the direction for the change. In addition, it also helps to avoid activities and actions that will be harmful for the company in future, including projects and strategies.

To analyze the business objective and its opportunities and threats, following steps should be followed:

• Brainstorm and assumption the changes that should be made to organization. Answer the necessary questions that are related to specific needs of organization
• Analyze the opportunities that would be happen due to the change.
• Analyze the threats and issues that would be caused due to change.
• Perform cost benefit analyses and take the appropriate action.

Pest analysis

PEST FACTORS:

• Next political elections and changes that will happen in the country due to these elections
• Strong and powerful political person, his point of view on business policies and their effect on the organization.
• Strength of property rights and law rules. And its ratio with corruption and organized crimes. Changes in these situation and its effects.
• Change in Legislation and taxation effects on the company
• Trend of regulations and deregulations. Effects of change in business regulations
• Timescale of legislative change.
• Other political factors likely to change for Disneys Expedition Everest.

ECONOMICAL:

• Position and current economy trend i.e. growing, stagnant or declining.
• Exchange rates fluctuations and its relation with company.
• Change in Level of customer’s disposable income and its effect.
• Fluctuation in unemployment rate and its effect on hiring of skilled employees
• Access to credit and loans. And its effects on company
• Effect of globalization on economic environment
• Considerations on other economic factors

SOCIO-CULTURAL:

• Change in population growth rate and age factors, and its impacts on organization.
• Effect on organization due to Change in attitudes and generational shifts.
• Standards of health, education and social mobility levels. Its changes and effects on company.
• Employment patterns, job market trend and attitude towards work according to different age groups.

• Social attitudes and social trends, change in socio culture an dits effects.
• Religious believers and life styles and its effects on organization
• Other socio culture factors and its impacts.

TECHNOLOGICAL:

• Any new technology that company is using
• Any new technology in market that could affect the work, organization or industry
• Access of competitors to the new technologies and its impact on their product development/better services.
• Research areas of government and education institutes in which the company can make any efforts
• Changes in infra-structure and its effects on work flow
• Existing technology that can facilitate the company
• Other technological factors and their impacts on company and industry

These headings and analyses would help the company to consider these factors and make a “big picture” of company’s characteristics. This will help the manager to take the decision and drawing conclusion about the forces that would create a big impact on company and its resources.

STEP 6: Porter’s Five Forces/ Strategic Analysis Of The Disneys Expedition Everest Case Study:

To analyze the structure of a company and its corporate strategy, Porter’s five forces model is used. In this model, five forces have been identified which play an important part in shaping the market and industry. These forces are used to measure competition intensity and profitability of an industry and market.

porter’s five forces model

These forces refers to micro environment and the company ability to serve its customers and make a profit. These five forces includes three forces from horizontal competition and two forces from vertical competition. The five forces are discussed below:

• THREAT OF NEW ENTRANTS:
• as the industry have high profits, many new entrants will try to enter into the market. However, the new entrants will eventually cause decrease in overall industry profits. Therefore, it is necessary to block the new entrants in the industry. following factors is describing the level of threat to new entrants:
• Barriers to entry that includes copy rights and patents.
• High capital requirement
• Government restricted policies
• Switching cost
• Access to suppliers and distributions
• Customer loyalty to established brands.
• THREAT OF SUBSTITUTES:
• this describes the threat to company. If the goods and services are not up to the standard, consumers can use substitutes and alternatives that do not need any extra effort and do not make a major difference. For example, using Aquafina in substitution of tap water, Pepsi in alternative of Coca Cola. The potential factors that made customer shift to substitutes are as follows:
• Price performance of substitute
• Switching costs of buyer
• Products substitute available in the market
• Reduction of quality
• Close substitution are available
• DEGREE OF INDUSTRY RIVALRY:
• the lesser money and resources are required to enter into any industry, the higher there will be new competitors and be an effective competitor. It will also weaken the company’s position. Following are the potential factors that will influence the company’s competition:
• Competitive advantage
• Continuous innovation
• Sustainable position in competitive advantage
• Level of advertising
• Competitive strategy
• BARGAINING POWER OF BUYERS:
• it deals with the ability of customers to take down the prices. It mainly consists the importance of a customer and the level of cost if a customer will switch from one product to another. The buyer power is high if there are too many alternatives available. And the buyer power is low if there are lesser options of alternatives and switching. Following factors will influence the buying power of customers:
• Bargaining leverage
• Switching cost of a buyer
• Buyer price sensitivity
• Competitive advantage of company’s product
• BARGAINING POWER OF SUPPLIERS:
• this refers to the supplier’s ability of increasing and decreasing prices. If there are few alternatives o supplier available, this will threat the company and it would have to purchase its raw material in supplier’s terms. However, if there are many suppliers alternative, suppliers have low bargaining power and company do not have to face high switching cost. The potential factors that effects bargaining power of suppliers are the following:
• Input differentiation
• Impact of cost on differentiation
• Strength of distribution centers
• Input substitute’s availability.

STEP 7: VRIO Analysis of Disneys Expedition Everest:

Vrio analysis for Disneys Expedition Everest case study identified the four main attributes which helps the organization to gain a competitive advantages. The author of this theory suggests that firm must be valuable, rare, imperfectly imitable and perfectly non sustainable. Therefore there must be some resources and capabilities in an organization that can facilitate the competitive advantage to company. The four components of VRIO analysis are described below: VALUABLE: the company must have some resources or strategies that can exploit opportunities and defend the company from major threats. If the company holds some value then answer is yes. Resources are also valuable if they provide customer satisfaction and increase customer value. This value may create by increasing differentiation in existing product or decrease its price. Is these conditions are not met, company may lead to competitive disadvantage. Therefore, it is necessary to continually review the Disneys Expedition Everest company’s activities and resources values. RARE: the resources of the Disneys Expedition Everest company that are not used by any other company are known as rare. Rare and valuable resources grant much competitive advantages to the firm. However, when more than one few companies uses the same resources and provide competitive parity are also known as rare resources. Even, the competitive parity is not desired position, but the company should not lose its valuable resources, even they are common. COSTLY TO IMITATE: the resources are costly to imitate, if other organizations cannot imitate it. However, imitation is done in two ways. One is duplicating that is direct imitation and the other one is substituting that is indirect imitation. Any firm who has valuable and rare resources, and these resources are costly to imitate, have achieved their competitive advantage. However, resources should also be perfectly non sustainable. The reasons that resource imitation is costly are historical conditions, casual ambiguity and social complexity. ORGANIZED TO CAPTURE VALUE: resources, itself, cannot provide advantages to organization until it is organized and exploit to do so. A firm (like Disneys Expedition Everest)  must organize its management systems, processes, policies and strategies to fully utilize the resource’s potential to be valuable, rare and costly to imitate.

STEP 8: Generating Alternatives For Disneys Expedition Everest Case Solution:

After completing the analyses of the company, its opportunities and threats, it is important to generate a solution of the problem and the alternatives a company can apply in order to solve its problems. To generate the alternative of problem, following things must to be kept in mind:

• Realistic solution should be identified that can be operated in the company, with all its constraints and opportunities.
• as the problem and its solution cannot occur at the same time, it should be described as mutually exclusive
• it is not possible for a company to not to take any action, therefore, the alternative of doing nothing is not viable.
• Student should provide more than one decent solution. Providing two undesirable alternatives to make the other one attractive is not acceptable.

Once the alternatives have been generated, student should evaluate the options and select the appropriate and viable solution for the company.

STEP 9: Selection Of Alternatives For Disneys Expedition Everest Case Solution:

It is very important to select the alternatives and then evaluate the best one as the company have limited choices and constraints. Therefore to select the best alternative, there are many factors that is needed to be kept in mind. The criteria’s on which business decisions are to be selected areas under:

• Improve profitability
• Increase sales, market shares, return on investments
• Customer satisfaction
• Brand image
• Corporate mission, vision and strategy
• Resources and capabilities

Alternatives should be measures that which alternative will perform better than other one and the valid reasons. In addition, alternatives should be related to the problem statements and issues described in the case study.

STEP 10: Evaluation Of Alternatives For Disneys Expedition Everest Case Solution:

If the selected alternative is fulfilling the above criteria, the decision should be taken straightforwardly. Best alternative should be selected must be the best when evaluating it on the decision criteria. Another method used to evaluate the alternatives are the list of pros and cons of each alternative and one who has more pros than cons and can be workable under organizational constraints.

STEP 11: Recommendations For Disneys Expedition Everest Case Study (Solution):

There should be only one recommendation to enhance the company’s operations and its growth or solving its problems. The decision that is being taken should be justified and viable for solving the problems.

The Amazing History of Disney’s Expedition Everest

by Maria Salerno · October 27, 2018

The walk to the base  of Expedition Everest is a long one, requiring you to follow old, rusted signs as your only means for directions. Twisting pathways that pass under canopied treetops seem endless as you walk towards your destination, and many have quit even before they’ve reached even the start of their journey. If you push on long enough, you’ll soon see it looming in the distance, adorned with strings of flags artistically placed by locals to warn visitors of its dangers.

A snow-capped white peak gives it away, and you won’t need the road signs any longer- once you’ve spotted Everest, getting lost is the least of your worries. Now that you’ve reached the base, the real trials begin. Will you attempt to scale the mountain aboard a steam train in the hopes of finding the infamous Yeti?

Expedition Everest- Legend of the Forbidden Mountain celebrated its 12 th anniversary in operation on Aril 7, 2018. The ride opened to massive praise and success, as it was the first full-scale roller coaster to open at Disney’s Animal Kingdom in history. The Animal Kingdom was in desperate need of a big, bad, exciting attraction to draw crowds to the park whose attendance was continually on the downswing.  And the rest, as they say, is history.

All Good Things Begin With Research

Though it has been in operation for 12 years now, Expedition Everest is still one of my all time favorite Disney attractions. Each time I queue for the ride, I get excited for the twists, turns, and backward drops I know I’ll soon get to experience aboard the coaster. But hey, we all know about the attractions’ great ride experience, but the creation of the attraction is not common knowledge.

Plans and research began years before the attractions’ opening with Imagineers traveling to Nepal and surrounding areas to conduct research about local culture, architecture, food, and of course, the legend of the Yeti. After Imagineers returned from the trip, they were ready to jump into the unbelievably massive project of designing, building, and eventually opening a thrill ride.

Next time you’re in the queue for the ride, try to take in as much detail as you can. The statutes featured outside, the flags hanging, the clothing in the cases, even the currency in the photos is all spot on with the Indian culture that exists at the base of the real Everest.

In celebration of the attractions’ anniversary, I recommend watching the fantastic documentary created about the building of the ride. You can watch the documentary in full on YouTube, but my recommendation is watching it bit by bit! Here is the link to Part 1:

Constructing a Full-Sized Mountain 

1,800 tons of steel, 2,000 gallons of paint, and 4,424 ft of steel come together to create the mountain we see today, but the construction process was a bit more complicated than slapping some paint on a mountain. Vekoma, the company that provided the track system for the ride, worked in conjunction with Disney to create a brand new, state-of-the-art track system.

For the first time, the rails are visible on the outside of the track as opposed to inside, giving the ride a smoother feel and a more ‘train track-like’ look. This is the first Disney ride to feature a track that switches from forward to backward to forward movement. You can learn more about that in parts 2 and 3 of the documentary: https://www.youtube.com/watch?v=no1Qtf-oShQ

Believe it or not, the ride track and the mountain itself are two completely different feats of construction- the two are completely independent of the other. The track and mountain never touch and were both built with superstructures that are not dependent on the other. Think of it this way: you can lift the mountain up, and the roller coaster would still be standing and functional!

Face the Yeti

When the attraction opened, the Yeti was the biggest, most advanced audio-animatronics figure to ever be created by Disney or otherwise. He stands a whopping 25 ft tall and has the potential to move his entire body an astounding 5 ft horizontally in a few seconds flat. The figure was constructed to sit atop a 46 ft tall independent concrete base meant to hold its weight while allowing the beast to swoop down on passing train vehicles, terrifying riders and confirming the legends’ truth.

Unfortunately, the Yeti hasn’t been functioning properly since 2006 (yes, the same year the ride opened!). There are rumors, but Imagineers have not confirmed exactly what went wrong with the Yeti and haven’t revealed why he has been motionless for almost 12 years now.

I have to say, every time I ride by the Yeti, I wish I remembered his glorious, fully-functioning days way back in ’06 more clearly, because his giant paw swooping down over the train succeeded to terrify my middle-school brain every time! You can still see the Yeti today, but he is in a permanent ‘B-Mode’ of operation- he’s motionless atop that base, but Disney tries to give him a little life by aiming a strobe light and fan at his fur.

Expedition Everest- Legend of the Forbidden Mountain stands the test of time and continues to be the longest wait time in Animal Kingdom (well, second to Pandora since its opening). The fantastic ride track, exciting twists and turns, and overall themeing thrill guests some 12 years after its opening, proving that Disney has yet again made a ride that satisfies not only guests of today, but one that will continue to surprise and delight guests well into the future.

I hope that someday very soon the Imagineers will close the ride and refurbish the Yeti so he can be back to his full function.  But despite ‘Disco Yeti’- a fan pet name given to the motionless beast- the ride ranks with the best.

Thanks for visiting MickeyBlog.com! Want to go to Disney? For a FREE quote on  your next Disney vacation , please fill out the form below and one of the agents from MickeyTravels, a Platinum level Authorized Disney Vacation Planner, will be in touch soon!

Special thanks to Maria Salerno for writing this article: Hiya pal! I am a NYC-based writer/musician thrilled to be a part of your Disney vacation planning! I’m a WDW Annual Passholder, so you can find me in the parks regularly throughout the year. In addition to being a Disney Parks loving girl, I’m also a Disney toy and merchandise collector, a runDisney enthusiast, and Disney music and movie aficionado. You can follow me on Instagram: NYCtoAP and find me on YouTube: NYCtoAP. Thanks for reading, hope to see ya real soon!

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NZDB6214 Otago Disney Expedition Everest Case Study Discussion

User Generated

cevlnaxnfvatyn

Business Finance

University of Otago

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In total there are 4 questions. first 3 based on 2 case studies and the last one simple. Word count for each question is given there. Please achieve that count. In total there are about 850 words.

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Explanation & Answer

Attached. Running head: PROJECT MANAGEMENT 1 Project Management Name Institution Affiliation PROJECT MANAGEMENT 2 Project Management 1. Assume you are the project manager for Disney, based on the information in this case, what critical success metrics do you think the company uses when designing a new ride; that is, how would you prioritize the needs for addressing project cost, schedule, quality, and client acceptance? What evidence supports your answer? (LO1a)(15 Marks) (300 words) The above case study demonstrates that the fundamental roles of Disney are based on client acceptance and quality production. That way, as the best procedural means to outdo the others companies in the industry, they should make sure that ride is of high quality and is safe as per customers expectation and preference and nothing less from the name of Disney. Since they have paramount issues, the case of being a concern with schedule and cost should be taken as a secondary consideration. This is because their level of management is composed of careful planning, as well as knack and imagination for visual impact in which Disney is well-known. One of the procedural methods that displayed this company as well dedicated in the provision of safe rides and the highest quality is that case of supporting Disney Imagineers in organizing multiple trips to Nepal with aims of checking the building styles and topography, gathering local artifacts and some other procedures to ensure accuracy. Even the overall approach to Disney project management dedication and determination is developing an accurate ride and that the reason why Disney took numerous steps to ensure that they acquired the relevant information as precise as possible. Although the Riders on Expedition Everest felt that Disney Company have lost a lot in term of time and cost, the final result are revealed after completion of the ride. That way, the guest adventure begins by arriving at Himalayan Escape and then they were found at Bob’s and Norbu booking office getting trip permits. Further, by the balance of ride, most of the visitors experienced the landscape of sounds and sights culminating to the safety of the Nepalese Village and in a 50mph final dash down the hill. All these were built at cost, but the overall impact is worth it. PROJECT MANAGEMENT 3 1. Why is Disney’s attention to detail in its rides unique? How does the company use the “atmosphere” discussed in the case to maximize the experience while minimizing complaints about length of wait for the ride? (LO1a) (10 Marks) (250 words) Disney Company is most interested in the construction of more than rides since their intention are built on providing their clients with experience. To maximize this impact, attention to information, including the way foundation is prepared and ancillary constructions, are all formed to distract the clients from the lengthy-awaited ride. Therefore, for Disney to minimize the overall atmosphere they come up with something that their clients will find more memorable and exciting to fit their expectation and preferences, that way, their satisfaction with Disney Company will be taken much higher. Similarly, the other procedural means in which Disney Company used project management approach in the case study to minimize complaints while it maximizes the experience about of awaited ride was to combine effort in care planning of the project through the preparation of budget and schedule. Additionally, the ride proposal was well researched and screened, and ultimately, the creation of ride is most enjoyable and innovative in the world, today. Although Disney Company does not add more attraction to ride parks, the theme remains the most enjoyable place to visit. However, it is the most excellent place to visit. Ultimately, the final project approves itself most attractive to the clients since it is acknowledged worldwide as the perfect place since it was approached with a lot of understanding, careful project management discipline and cost control. That way, despite Disney Company taking a long period to accomplish its project, the kind of ride that they designed minimized customers’ complaints (Pinto, 2016).). 1. Who are Rolls’s principal project management stakeholders? How would you design stakeholder management strategies to address their concerns? (LO2a) (14 Marks) (300 Words) Within a company some of the most prominent stakeholders are the following; those supplying aircraft for military use, the commercial manufactures that that use the Airbus and PROJECT MANAGEMENT 4 Boeing and direct customers. Additionally, Rolls-Royce Company should operate jointly with national governments that play a significant role in subsidizing their resorts to creative asset-based trading deal, long-term contracts and financing. Further, within the Rolls-Royce Company, the other primary stake...

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