• Resume Builder
  • Resume Templates
  • Resume Formats
  • Resume Examples
  • Cover Letter Builder
  • Cover Letter Templates
  • Cover Letter Formats
  • Cover Letter Examples
  • Career Advice
  • Interview Questions
  • Resume Skills
  • Resume Objectives
  • Job Description
  • Job Responsibilities
  • FAQ’s

Communications Officer Cover Letter Example

Writing a cover letter for a Communications Officer role can feel like a daunting task but it doesn’t have to be. With the right kind of guidance and advice, putting together the perfect cover letter can be a fairly straightforward and simple process. This guide will provide you with all the tips and tricks you need to write a successful cover letter along with an example of a convincing and compelling Communications Officer cover letter.

If you didn’t find what you were looking for, be sure to check out our complete library of cover letter examples .

cover letter communications officer

Start building your dream career today! 

Create your professional cover letter in just 5 minutes with our easy-to-use cover letter builder!

Communications Officer Cover Letter Sample

Dear Hiring Manager,

I am writing to apply for the role of Communications Officer at your organization.

With more than five years of experience in the field, I am confident that I can bring great value to your team. My knowledge of communication strategies and practices, along with my passion for developing positive relationships, means I have the skills to help build and maintain your company’s reputation.

I have a proven track record of success in creating and deploying effective communication campaigns that have met and exceeded objectives. I am used to working with a wide range of stakeholders and have managed the full life cycle of projects from the initial planning stages through to delivery. I have experience in developing key messaging, copywriting, and creating digital content, as well as developing traditional media relations. My communications expertise has led to an increase in website traffic, an improvement in media coverage, and a higher level of engagement with stakeholders.

I am confident that I will be able to make a positive contribution to your team and am excited at the prospect of bringing my expertise to your organization.

I look forward to discussing the role in more detail.

[Your Name]

Create My Cover Letter

Build a profession cover letter in just minutes for free.

Looking to improve your resume? Our resume examples with writing guide and tips offers extensive assistance.

What should a Communications Officer cover letter include?

A Communications Officer cover letter should be concise and succinct, yet provide enough information to demonstrate your qualifications and value to a potential employer. Specific information that should be included in a cover letter for a Communications Officer position include:

  • A brief introduction that outlines your interest in the position and why you are a good fit
  • An overview of your experience and qualifications in the industry, including credentials and any specialized knowledge you bring to the role
  • A few examples of successes you have achieved in previous communications- focused roles
  • Specific skills you possess that you feel make you an ideal fit for the Communications Officer role
  • A summary of your personal communication style and how it would benefit the organization
  • Details of any awards or recognition you have received for your performance in a communications capacity
  • A closing that reiterates your interest in the position and contains your contact information

Communications Officer Cover Letter Writing Tips

Writing a cover letter for a Communications Officer job can be a daunting task. But having a strong, well- crafted covering letter could make all the difference when it comes to grabbing the attention of a hiring manager. Here are some tips to help you create a successful cover letter for a Communications Officer role:

  • Research: Before you start writing your cover letter, research the company and the role you are applying for. This will give you an understanding of the company’s values and what they are looking for in a Communications Officer.
  • Showcase your skills: As a Communications Officer, you will need to demonstrate your skills on how you can help the company achieve its goals. Make sure to highlight your experience and expertise in the field, as well as any relevant coursework or training you may have completed.
  • Tailor the letter: Take the time to tailor your cover letter to the specific role and company. This will show that you have taken the time to learn about the company, understand their needs, and make sure your skills and experience are a good fit.
  • Be clear and concise: Your cover letter should be short, sweet, and to the point. Avoid long, drawn out sentences, and make sure each point you make is relevant and well- explained.
  • Proofread: Before you send out your cover letter, make sure you proofread it thoroughly. Check for spelling and grammar mistakes, and make sure the tone of your letter is professional and appropriate.

By following these tips, you can create a powerful and effective cover letter for a Communications Officer role. Good luck!

Common mistakes to avoid when writing Communications Officer Cover letter

A cover letter is a key document for any job application, including for a position as a Communications Officer. To ensure a hiring manager takes note of your application, it’s important to avoid certain mistakes that can be easily avoided. Here are a few of the most common mistakes to avoid when writing a Communications Officer cover letter:

  • Not tailoring your letter: A generic cover letter is a surefire way to get your application tossed aside. Make sure to customize your letter for each position you’re applying for, highlighting your relevant skills and experiences that make you a strong candidate.
  • Not using the right tone: A cover letter should be professional, but it’s also important to be personable and show off your unique personality. Before submitting your cover letter, take the time to read it through and ensure it’s an accurate reflection of who you are.
  • Not including enough details: A cover letter should provide a hiring manager with enough information to pique their interest and encourage them to read your resume. Make sure to include pertinent details about your work experience and skills that make you a competitive candidate.
  • Not proofreading carefully: It’s important to double (or triple) check your cover letter for any typos, spelling mistakes, and grammatical errors. If possible, it’s helpful to ask a friend or family member to read your letter before you submit it.

By avoiding these common mistakes, you can ensure your cover letter for a Communications Officer role is top- notch and helps you stand out from the competition.

Key takeaways

Writing a cover letter for a Communications Officer position can be a daunting task as you need to strike a balance between emphasizing your qualifications and showing your enthusiasm for the role. However, with the right approach, you can create an impressive cover letter that will catch the eye of potential employers. Here are the key takeaways to help you write an impressive cover letter for a Communications Officer role:

  • Research the company and the role: Knowing the company’s goals and mission, as well as the specific responsibilities of the Communications Officer position, will help you tailor your cover letter to the job.
  • Highlight relevant experience: This is the most crucial aspect of your cover letter. Demonstrate your knowledge and skills, and try to provide concrete examples of your past accomplishments.
  • Keep it brief: Too many words will leave a potential employer confused and uninterested. Stick to a one- page letter and provide only the most important information.
  • Show enthusiasm: Don’t forget to express your enthusiasm and excitement for the role and the company. Show the employer your passion and dedication.
  • Proofread: One of the most important elements of any cover letter is ensuring it’s free of spelling and grammar mistakes. Have someone else read it to make sure it’s perfect before you send it.

By following these tips, you can ensure that your cover letter for a Communications Officer role stands out and showcases your skills and enthusiasm. Good luck!

Frequently Asked Questions

1.how do i write a cover letter for an communications officer job with no experience.

Writing a cover letter for a Communications Officer job with no experience can be daunting. However, it is possible to craft a compelling letter that will draw attention to your strengths and qualifications.

Begin by introducing yourself and expressing your interest in the position. Be sure to highlight any relevant training or certifications you have, and connect those to the skills required for the job. If you have volunteered in the communications field, include specific details about those experiences and how they have prepared you for the role.

In the body of the letter, discuss the strengths and abilities you have that make you a strong candidate for the position. Emphasize your interpersonal and communication skills, and discuss any leadership positions you have held in the past. Use specific examples to illustrate your qualifications, and draw attention to any awards or recognition you have received.

Finally, conclude your letter by expressing your enthusiasm for the position. Show that you have taken the time to research the company and are eager to make a positive contribution to its success if given the opportunity.

2.How do I write a cover letter for an Communications Officer job experience?

Crafting a cover letter for a Communications Officer job with experience is a much easier task than writing one with no experience. Begin by introducing yourself and expressing your interest in the position. Be sure to mention any experience you have in the communications field, and describe how you have used your skills in a professional setting.

Include specific details about any successes you have had in the field. If you have managed a communications team, describe the results you achieved and how you exceeded expectations. If you have written press releases or articles, provide examples of the topics you covered and the success of each piece.

Discuss the strengths and abilities you have that make you a strong candidate for the position. Express your enthusiasm for the position and provide details about any successes you have had in the field. If you have managed a communications team, describe the strategies you employed to meet and exceed expectations, the results achieved and the impact these results had on the organization. If you have written press releases or articles, provide examples of the topics you covered and the success of each piece. Discuss how you applied your knowledge, experience, and creativity to create effective content.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

Let us help you build your Cover Letter!

Make your cover letter more organized and attractive with our Cover Letter Builder

cover letter communications officer

Unleash Cash

Communications Officer Cover Letter Samples (16+ Examples)

Are you looking for a Communications Officer Cover Letter Sample? If so, you’ve come to the right place.

A Communications Officer is a person who writes and distributes information to the public and other companies. They can be found in any industry, from government agencies to marketing firms.

In this blog post, we’ll walk through how to write a cover letter that will help land you an interview for a Communications Officer position.

Table of Contents

#1 Communications Officer Cover Letter Sample

Dear [name],

I am writing to you about the open position of Communications Officer at [company name]. I have a passion for communication and enjoy working in teams. 

In my current job as a Communications Officer at [previous company name], I am responsible for creating and implementing communications strategies, including press releases, social media posts, and newsletters.

I believe that my experience in creating content for multiple audiences and platforms will be an asset to your team. In addition, I am skilled at identifying the needs of each audience and tailoring my writing style accordingly.

I would love to hear more about this position and how I may be able to contribute to your team’s success!

Sincerely yours, 

[Your Name]

Effective communication is essential for success in any role, and a strong cover letter can help you stand out from other applicants. If you’re applying for a community manager position, check out our community manager cover letter samples to get inspiration for your own cover letter.

#2 Communications Officer Cover Letter Sample

Dear Human Resources Manager,

I am writing to express my interest in the Communications Officer role you recently posted on LinkedIn. I believe that my skills and experience make me an ideal candidate for the position, and I would be thrilled to discuss this opportunity with you further.

As a Communications Officer, I would be responsible for creating marketing content, including press releases, social media posts, and newsletters. 

I’ve had several years of experience working in a similar role at [company name], where I was responsible for maintaining our social media accounts, writing blog posts about current events in the industry, and creating content for our monthly newsletter. At [company name], I also worked closely with the Marketing team to develop strategies for our marketing campaigns.

My work has always focused on helping companies connect with their customers through meaningful and impactful content. As a result of my efforts over the years, many clients have come back to us time and time again as repeat customers. 

My attention to detail and ability to adapt quickly make me an ideal candidate for this position because I’m always eager to take on new challenges and learn from them!

Please don’t hesitate to reach out if you have any questions

Sincerely yours,  

#3 Communications Officer Cover Letter Sample

Dear [recruiter name],

I’m thrilled to be applying for the Communications Officer position at [company name]. I’ve been a fan of your company for years, and it’s truly an honor to be considered for a role there.

In my current role as Communications Specialist at [company name], I have worked closely with many teams across the organization to develop strategic messaging and media plans that support our business goals. 

I am skilled in crafting compelling copy that resonates with our target audience, identifying target audiences and audience personas, and designing collateral that speaks to those needs.

I would love to use these skills at [company name], where I can help you communicate your mission and vision to employees and stakeholders alike while providing thought leadership on issues that affect the industry as a whole.

Please let me know if you have any questions about my background or skillsets!

As a communications officer, you need to have strong written and verbal communication skills. If you’re looking for guidance on writing a cover letter for a communications manager role, our communications manager cover letter samples can provide you with examples and tips to help you craft an effective cover letter.

#4 Communications Officer Cover Letter Sample

Dear Mr. Smith,

I would like to apply for the Communications Officer position at your company. I believe that my experience as a Communications Officer for [company name] will be an asset to your organization.

As the Communication Officer at [company name], I was responsible for maintaining and updating company social media accounts and website content, writing press releases, and drafting internal communications strategies. 

In addition, I was responsible for producing quarterly reports on social media engagement and analyzing external market data to inform our marketing efforts.

I am confident that my experience will allow me to successfully perform these tasks as well as develop new communications strategies that will increase engagement with your customers in a cost-effective manner.

I look forward to discussing how my experience can benefit your company further in an upcoming interview. Thank you very much for taking the time to review my resume!

#5 Communications Officer Cover Letter Sample

I am writing to apply for the Communications Officer position at your company. I have been working in the communications field since 2010, and I have over 7 years of experience managing multiple teams and budgets.

In my current role at [company name], I am responsible for managing a team of 12 writers who work on both internal and external communications. In addition to this, I am also responsible for creating content for our website and social media profiles.

I believe that you will find my skillsets and experience to be a perfect match for this position. I would greatly appreciate the opportunity to interview with you so that we can discuss how my background would benefit your organization. Please contact me at [contact information].

#6 Communications Officer Cover Letter Sample

Dear Hiring Manager,

How are you? I am writing to apply for the Communications Officer position with [company name]. I have been working in a similar role for the last five years and believe that my experience will make me an ideal candidate for this position.

I am currently employed as the Communications Officer at [company name]. In this role, I work closely with the CEO to develop and implement a communications strategy that aligns with our business goals. My job requires me to consistently identify new ways to increase brand awareness and loyalty, while also improving customer satisfaction.

My most recent project involved creating a social media campaign aimed at increasing awareness of our company among new customers. The campaign was a success—we saw an increase of over 10% in online sales within two months of its launch.

If you would like to know more about my skills and qualifications, please let me know how you would like to proceed. I look forward to hearing from you soon!

#7 Communications Officer Cover Letter Sample

Dear [Name],

I am writing to express my interest in the Communications Officer role at [Company] that is currently open. It is a role I feel very passionate about, and I have been looking for a place to fit in and make an impact.

I have experience in communications and marketing having worked with several companies in the past. I believe this gives me a unique perspective on the field and how it works. My past experiences have taught me how to work well under pressure, as well as how to deal with different personalities. These are skills that will help me do an excellent job in your company.

I look forward to hearing from you soon!

If you’re interested in pursuing a career in copywriting, having a strong cover letter can help you land the job. Take a look at our copywriter cover letter samples to see how other successful copywriters have presented themselves to potential employers.

#8 Communications Officer Cover Letter Sample

Dear Sir/Madam,

I am writing to apply for the Communications Officer position advertised on [website]. I have a Bachelor of Arts degree in Journalism from [school]. 

During my time at [school], I was involved in the school newspaper, where I wrote and edited articles and managed social media accounts. Outside of school, I have worked as a writer for [name of company], writing blog posts and managing social media accounts.

My strengths include being able to communicate clearly and effectively with all levels of employees, as well as being able to work independently with little supervision. I am also skilled at managing multiple projects simultaneously and keeping track of deadlines. In addition to these skills, I have to experience public speaking at conferences and events.

As your Communications Officer, I would be responsible for writing PR copy that promotes your company’s products or services; planning company events; creating social media content; managing emails sent out from the company; and maintaining communications with clients, customers, vendors, and other stakeholders through phone calls or email correspondence.

I look forward to hearing from you about this opportunity!

#9 Communications Officer Cover Letter Sample

I am writing to express my interest in the Communications Officer position at [company name]. I have had experience in various communications roles, including creating content for social media, newsletters, and company blogs. I also have experience working with journalists to develop stories and pitches.

As a Communications Officer, I would be responsible for providing information about company products and services through various channels including social media and email marketing. My goal is to help [company name] grow its business by expanding awareness of your brand among customers.

I believe that my experience working with journalists will be an asset as you work to expand your audience via press releases and articles. My background in public relations also makes me well-suited for this position as you continue to grow awareness of your company’s offerings across multiple channels like LinkedIn and Twitter. 

Finally, my experience developing content for social media and website pages has taught me how important it is for companies like yours to stay up-to-date on new trends in technology such as voice search and video marketing.

Thank you very much for your time reviewing my application!

#10 Communications Officer Cover Letter Sample

Dear Sir or Madam,

I am writing to apply for the position of Communications Officer at your company. I believe that my experience and skills make me an ideal candidate for this role.

My background includes a decade of experience as a Communications Officer. This has included developing communications strategies, managing media relations, and overseeing social media campaigns. My knowledge of both traditional and digital media will serve me well in this role as well as my ability to work with multiple stakeholders to develop effective campaigns.

During my career as a Communications Officer, I have gained broad-based experience working with both internal and external stakeholders through direct communication channels such as email and phone calls, but also through indirect channels like social media platforms such as Twitter and Instagram. 

In addition to developing communications strategies and managing social media accounts on behalf of companies, I have also worked closely with clients’ marketing teams by creating content for print publications or online websites.

I believe that my experience would be an asset to your team because it has allowed me to develop strong analytical skills as well as excellent interpersonal skills which allow me to work effectively on teams where many different people are involved in decision-making processes. 

These skills are essential when working in the communications field because it involves

#11 Communications Officer Cover Letter Sample

The position of Communications Officer in your company is an exciting opportunity for me. As a communications specialist, I can communicate with people from all walks of life, which makes me an excellent fit for this role. The skills I bring to the table include:

-Communication and writing skills I have nine years of experience as a writer and editor, including two years at [company name] where I wrote articles for the blog and edited submissions from other writers.

-Creativity, I am always thinking of new ways to engage my audience, such as by creating videos or making memes.

-Conceptualization, While at [company name], I took on several projects that required me to come up with new ideas that would appeal to readers while also respecting their brand image.

While I am looking forward to working with you soon, if you have any questions or concerns about my application please do not hesitate to contact me at [phone number]. Thank you for considering my application!

As a content manager, your role involves creating and managing content that engages and informs your target audience. If you’re applying for a content manager position, our content manager cover letter samples can provide you with examples and inspiration for crafting a cover letter that showcases your skills and experience.

#12 Communications Officer Cover Letter Sample

Dear [recipient],

I hope you are having a good day! I am writing to you in regards to the open position of Communications Officer at [company name]. I believe that my skills, experience, and education make me an excellent candidate for this job.

I have been working as a Communications Officer for the past two years at [company name]. Before that, I worked as a Marketing Assistant at [company name]. In both positions, I gained valuable experience in handling communications and marketing strategies. 

Since those positions required me to deal with a lot of people, I learned how to communicate effectively with people from different backgrounds and cultures.

I am very interested in your company’s mission statement and vision. It is one of the reasons why I decided to apply for this position. If allowed to join your team, I will do my best to help you achieve your goals!

Thank you very much for taking the time out of your busy schedule to read my application letter!

#13 Communications Officer Cover Letter Sample

I am writing to apply for the Communications Officer position at your company. I have been following your work with great interest and think that I would be a great fit for your team.

I have a Bachelor’s degree in English Literature from the University of Washington, where I specialized in public relations and communications. While at university, I worked as an intern for the Seattle Mariners baseball team, where I developed and implemented social media strategies, as well as wrote press releases.

Since then, I have worked at several different companies in different roles: Communications Manager at Amazon; Public Relations Specialist at Microsoft; and Marketing Manager at Expedia.

My favorite part of my job is helping others communicate their ideas better through stories and visuals—and there’s no better place to do that than an advertising agency!

#14 Communications Officer Cover Letter Sample

I am writing to apply for the Communications Officer position at [company name]. I am a recent graduate with a Bachelor’s degree in English and a minor in communications, and my extensive experience working as a communications officer has given me the knowledge and skills necessary to succeed in this position.

My first job was as an intern at a tech company in Des Moines, Iowa. I worked on their blog, which was geared toward women who were interested in coding. I wrote SEO-friendly content that was engaging and easy to read, and it received over 100 shares on Facebook within three days of publication.

After my internship ended, I moved to [city], where I worked as the communications coordinator for an organization that helps students transition into college life. 

This position required me to manage social media accounts and write press releases about our latest events. During this period, we saw a 20% increase in followers on Instagram and a 10% increase on Twitter across all platforms combined.

I am confident that my communication skills will help me thrive as your new Communications Officer! Thank you very much for your consideration—I look forward to hearing from you soon!

#15 Communications Officer Cover Letter Sample

I am writing to apply for the Communications Officer position at [company name]. I have been working in the communications realm for over ten years, and believe that my experience as a writer and editor makes me a great fit for this role.

My first job out of college was as an editor at a small publishing house, where I edited nonfiction books on various topics from health to parenting. Since then, I have worked as a freelance writer for both online and print publications, including [list of publications].

My greatest strength is being able to take complex ideas and break them down into digestible pieces. My goal when writing is always to make sure that the reader understands what they’re reading, which means that I don’t use jargon or complicated language unless necessary. 

This skill has been invaluable in my work as an editor; when you’re editing someone else’s work, you want them to be able to understand what they’ve written without needing to go back through it multiple times.

I’d love the opportunity to talk with you more about how my experience might fit your needs. Please feel free to reach out if there’s anything else you’d like me to include here or if there are any other questions!

Transitioning to a new career can be challenging, but a well-crafted cover letter can help you land your dream job. Check out our guide on changing fields cover letter to learn how to create a cover letter that highlights your transferable skills and positions you as a strong candidate for your desired role.

#16 Communications Officer Cover Letter Sample

I believe that I am a great fit for the Communications Officer position at your company because of my extensive experience working in communications, both in the public sector and in the private sector.

In particular, I have worked as a Communications Officer for the city of [city]. In this role, I was responsible for creating and distributing press releases, writing articles for local newspapers and blogs, and handling media inquiries. I also worked as a freelance writer while there, which allowed me to gain extra experience in writing various types of content.

Additionally, I have also worked as an intern with [company name]. While there, I wrote press releases and blog posts about our company’s products. My favorite part of this job was learning how to write content that would resonate with our customers and seeing how much it helped increase sales!

I would love to learn more about your company and how you work if given the chance! Please let me know if you have any questions or need additional information from me. Thank you so much for considering me!

#17 Communications Officer Cover Letter Sample

I am writing to apply for the Communications Officer position at [company name]. I am a recent graduate from Saint Mary’s College of California, where I studied English and Communications. With my Bachelor’s Degree in hand, I am ready to join the workforce and gain valuable experience.

In my time at Saint Mary’s College of California, I developed an eye for detail that has served me well in nearly every aspect of my life. 

Whether it was proofreading all of my friends’ papers or editing their presentations before they gave them in class, I have always been able to catch errors and ensure that everything is presented as clearly as possible. This skill will help me when it comes time to communicate with coworkers daily.

In addition to my ability to communicate well with others, I also have experience working with clients directly. During my time as an intern at [company name], I was responsible for answering phones, responding to emails from customers, and assisting other employees when needed. 

While this role did not involve any writing or editing aside from some basic spelling corrections it taught me how important it is for employees in any workplace environment to be able to interact with customers effectively and efficiently.

Further Reading

Here are some additional resources to help you create a strong cover letter for a communications officer position:

Communications Officer Cover Letter Sample : This website provides a sample cover letter for a communications officer role, along with tips and advice for writing an effective cover letter.

Communication Cover Letter : Indeed.com offers guidance on how to write a cover letter for a communication job, including tips on how to highlight your communication skills and experience.

Communications Officer Cover Letter : Climb The Ladder offers a comprehensive guide to writing a cover letter for a communications officer position, with examples and advice on how to tailor your cover letter to the job description.

What should I include in a communications officer cover letter?

Your cover letter should introduce yourself and highlight your relevant skills and experience for the position. You should also customize your letter to the job description and demonstrate your knowledge of the organization and its goals.

How long should a communications officer cover letter be?

A cover letter should be one page or less, so aim to keep it concise and to the point. Focus on the most important information, and use bullet points or headers to break up the text and make it easy to read.

How can I make my communications officer cover letter stand out?

To make your cover letter stand out, customize it to the job description and the organization, highlight your relevant skills and experience, and demonstrate your knowledge of the industry and trends. Use a professional tone and proofread carefully to avoid typos and errors.

Should I include my salary expectations in my communications officer cover letter?

No, it’s generally not recommended to include salary expectations in your cover letter. Instead, focus on highlighting your qualifications and fit for the position, and save salary negotiations for the interview stage.

What should I do if I don’t have any direct experience as a communications officer?

If you don’t have direct experience as a communications officer, focus on highlighting your transferable skills and experience that are relevant to the position. For example, you could emphasize your writing skills, social media experience, or project management skills. Be sure to demonstrate your enthusiasm for the role and willingness to learn.

Costantine Edward is a digital marketing expert, freelance writer, and entrepreneur who helps people attain financial freedom. I’ve been working in marketing since I was 18 years old and have managed to build a successful career doing what I love.

IMAGES

  1. FREE 10+ Sample Communication Cover Letter Templates in PDF

    cover letter communications officer

  2. Communications Director Cover Letter Examples

    cover letter communications officer

  3. Cover letter for policy and communication officer

    cover letter communications officer

  4. Communication Specialist Cover Letter Sample

    cover letter communications officer

  5. Communications Officer Cover Letter Examples

    cover letter communications officer

  6. Communication Officer Cover Letter: 4 Templates

    cover letter communications officer

VIDEO

  1. How to: write a cover letter in 2024 101 📝✨ #coverletter #careeradvice

  2. How to write a Cover Letter with an example

  3. 1st Anniversary of Joining Letter for Review Officer #13July #Ravikant

  4. 3 WORST LOR MISTAKES STUDENTS MAKE! 🤯🔥

  5. Russian L Single Letter CW Beacon 8497 kHz

  6. Formal Communications Tools and Etiquettes for Business Letters