• Survey Paper
  • Open access
  • Published: 25 July 2020

Predictive big data analytics for supply chain demand forecasting: methods, applications, and research opportunities

  • Mahya Seyedan 1 &
  • Fereshteh Mafakheri   ORCID: orcid.org/0000-0002-7991-4635 1  

Journal of Big Data volume  7 , Article number:  53 ( 2020 ) Cite this article

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Big data analytics (BDA) in supply chain management (SCM) is receiving a growing attention. This is due to the fact that BDA has a wide range of applications in SCM, including customer behavior analysis, trend analysis, and demand prediction. In this survey, we investigate the predictive BDA applications in supply chain demand forecasting to propose a classification of these applications, identify the gaps, and provide insights for future research. We classify these algorithms and their applications in supply chain management into time-series forecasting, clustering, K-nearest-neighbors, neural networks, regression analysis, support vector machines, and support vector regression. This survey also points to the fact that the literature is particularly lacking on the applications of BDA for demand forecasting in the case of closed-loop supply chains (CLSCs) and accordingly highlights avenues for future research.

Introduction

Nowadays, businesses adopt ever-increasing precision marketing efforts to remain competitive and to maintain or grow their margin of profit. As such, forecasting models have been widely applied in precision marketing to understand and fulfill customer needs and expectations [ 1 ]. In doing so, there is a growing attention to analysis of consumption behavior and preferences using forecasts obtained from customer data and transaction records in order to manage products supply chains (SC) accordingly [ 2 , 3 ].

Supply chain management (SCM) focuses on flow of goods, services, and information from points of origin to customers through a chain of entities and activities that are connected to one another [ 4 ]. In typical SCM problems, it is assumed that capacity, demand, and cost are known parameters [ 5 ]. However, this is not the case in reality, as there are uncertainties arising from variations in customers’ demand, supplies transportation, organizational risks and lead times. Demand uncertainties, in particular, has the greatest influence on SC performance with widespread effects on production scheduling, inventory planning, and transportation [ 6 ]. In this sense, demand forecasting is a key approach in addressing uncertainties in supply chains [ 7 , 8 , 9 ].

A variety of statistical analysis techniques have been used for demand forecasting in SCM including time-series analysis and regression analysis [ 10 ]. With the advancements in information technologies and improved computational efficiencies, big data analytics (BDA) has emerged as a means of arriving at more precise predictions that better reflect customer needs, facilitate assessment of SC performance, improve the efficiency of SC, reduce reaction time, and support SC risk assessment [ 11 ].

The focus of this meta-research (literature review) paper is on “demand forecasting” in supply chains. The characteristics of demand data in today’s ever expanding and sporadic global supply chains makes the adoption of big data analytics (and machine learning) approaches a necessity for demand forecasting. The digitization of supply chains [ 12 ] and incoporporation Blockchain technologies [ 13 ] for better tracking of supply chains further highlights the role of big data analytics. Supply chain data is high dimensional generated across many points in the chain for varied purposes (products, supplier capacities, orders, shipments, customers, retailers, etc.) in high volumes due to plurality of suppliers, products, and customers and in high velocity reflected by many transactions continuously processed across supply chain networks. In the sense of such complexities, there has been a departure from conventional (statistical) demand forecasting approaches that work based on identifying statistically meannignful trends (characterized by mean and variance attributes) across historical data [ 14 ], towards intelligent forecasts that can learn from the historical data and intelligently evolve to adjust to predict the ever changing demand in supply chains [ 15 ]. This capability is established using big data analytics techniques that extract forecasting rules through discovering the underlying relationships among demand data across supply chain networks [ 16 ]. These techniques are computationally intensive to process and require complex machine-programmed algorithms [ 17 ].

With SCM efforts aiming at satisfying customer demand while minimizing the total cost of supply, applying machine-learning/data analytics algorithms could facilitate precise (data-driven) demand forecasts and align supply chain activities with these predictions to improve efficiency and satisfaction. Reflecting on these opportunities, in this paper, first a taxonmy of data sources in SCM is proposed. Then, the importance of demand management in SCs is investigated. A meta-research (literature review) on BDA applications in SC demand forecasting is explored according to categories of the algorithms utilized. This review paves the path to a critical discussion of BDA applications in SCM highlighting a number of key findings and summarizing the existing challenges and gaps in BDA applications for demand forecasting in SCs. On that basis, the paper concludes by presenting a number of avenues for future research.

Data in supply chains

Data in the context of supply chains can be categorized into customer, shipping, delivery, order, sale, store, and product data [ 18 ]. Figure  1 provides the taxonomy of supply chain data. As such, SC data originates from different (and segmented) sources such as sales, inventory, manufacturing, warehousing, and transportation. In this sense, competition, price volatilities, technological development, and varying customer commitments could lead to underestimation or overestimation of demand in established forecasts [ 19 ]. Therefore, to increase the precision of demand forecast, supply chain data shall be carefully analyzed to enhance knowledge about market trends, customer behavior, suppliers and technologies. Extracting trends and patterns from such data and using them to improve accuracy of future predictions can help minimize supply chain costs [ 20 , 21 ].

figure 1

Taxonomy of supply chain data

Analysis of supply chain data has become a complex task due to (1) increasing multiplicity of SC entities, (2) growing diversity of SC configurations depending on the homogeneity or heterogeneity of products, (3) interdependencies among these entities (4) uncertainties in dynamical behavior of these components, (5) lack of information as relate to SC entities; [ 11 ], (6) networked manufacturing/production entities due to their increasing coordination and cooperation to achieve a high level customization and adaptaion to varying customers’ needs [ 22 ], and finally (7) the increasing adoption of supply chain digitization practices (and use of Blockchain technologies) to track the acitivities across supply chains [ 12 , 13 ].

Big data analytics (BDA) has been increasingly applied in management of SCs [ 23 ], for procurement management (e.g., supplier selection [ 24 ], sourcing cost improvement [ 25 ], sourcing risk management [ 26 ], product research and development [ 27 ], production planning and control [ 28 ], quality management [ 29 ], maintenance, and diagnosis [ 30 ], warehousing [ 31 ], order picking [ 32 ], inventory control [ 33 ], logistics/transportation (e.g., intelligent transportation systems [ 34 ], logistics planning [ 35 ], in-transit inventory management [ 36 ], demand management (e.g., demand forecasting [ 37 ], demand sensing [ 38 ], and demand shaping [ 39 ]. A key application of BDA in SCM is to provide accurate forecasting, especially demand forecasting, with the aim of reducing the bullwhip effect [ 14 , 40 , 41 , 42 ].

Big data is defined as high-volume, high-velocity, high-variety, high value, and high veracity data requiring innovative forms of information processing that enable enhanced insights, decision making, and process automation [ 43 ]. Volume refers to the extensive size of data collected from multiple sources (spatial dimension) and over an extended period of time (temporal dimension) in SCs. For example, in case of freight data, we have ERP/WMS order and item-level data, tracking, and freight invoice data. These data are generated from sensors, bar codes, Enterprise resource planning (ERP), and database technologies. Velocity can be defined as the rate of generation and delivery of specific data; in other words, it refers to the speed of data collection, reliability of data transferring, efficiency of data storage, and excavation speed of discovering useful knowledge as relate to decision-making models and algorithms. Variety refers to generating varied types of data from diverse sources such as the Internet of Things (IoT), mobile devices, online social networks, and so on. For instance, the vast data from SCM are usually variable due to the diverse sources and heterogeneous formats, particularly resulted from using various sensors in manufacturing sites, highways, retailer shops, and facilitated warehouses. Value refers to the nature of the data that must be discovered to support decision-making. It is the most important yet the most elusive, of the 5 Vs. Veracity refers to the quality of data, which must be accurate and trustworthy, with the knowledge that uncertainty and unreliability may exist in many data sources. Veracity deals with conformity and accuracy of data. Data should be integrated from disparate sources and formats, filtered and validated [ 23 , 44 , 45 ]. In summary, big data analytics techniques can deal with a collection of large and complex datasets that are difficult to process and analyze using traditional techniques [ 46 ].

The literature points to multiple sources of big data across the supply chains with varied trade-offs among volume, velocity, variety, value, and veracity attributes [ 47 ]. We have summarized these sources and trade-offs in Table  1 . Although, the demand forecasts in supply chains belong to the lower bounds of volume, velocity, and variety, however, these forecasts can use data from all sources across the supply chains from low volume/variety/velocity on-the-shelf inventory reports to high volume/variety/velocity supply chain tracking information provided through IoT. This combination of data sources used in SC demand forecasts, with their diverse temporal and spatial attributes, places a greater emphasis on use of big data analytics in supply chains, in general, and demand forecasting efforts, in particular.

The big data analytics applications in supply chain demand forecasting have been reported in both categories of supervised and unsupervised learning. In supervised learning, data will be associated with labels, meaning that the inputs and outputs are known. The supervised learning algorithms identify the underlying relationships between the inputs and outputs in an effort to map the inputs to corresponding outputs given a new unlabeled dataset [ 48 ]. For example, in case of a supervised learning model for demand forecasting, future demand can be predicted based on the historical data on product demand [ 41 ]. In unsupervised learning, data are unlabeled (i.e. unknown output), and the BDA algorithms try to find the underlying patterns among unlabeled data [ 48 ] by analyzing the inputs and their interrelationships. Customer segmentation is an example of unsupervised learning in supply chains that clusters different groups of customers based on their similarity [ 49 ]. Many machine-learning/data analytics algorithms can facilitate both supervised learning (extracting the input–output relationships) and unsupervised learning (extracting inputs, outputs and their relationships) [ 41 ].

Demand management in supply chains

The term “demand management” emerged in practice in the late 1980s and early 1990s. Traditionally, there are two approaches for demand management. A forward approach which looks at potential demand over the next several years and a backward approach that relies on past or ongoing capabilities in responding to demand [ 50 ].

In forward demand management, the focus will be on demand forecasting and planning, data management, and marketing strategies. Demand forecasting and planning refer to predicting the quantities and timings of customers’ requests. Such predictions aim at achieving customers’ satisfaction by meeting their needs in a timely manner [ 51 ]. Accurate demand forecasting could improve the efficiency and robustness of production processes (and the associated supply chains) as the resources will be aligned with requirements leading to reduction of inventories and wastes [ 52 , 53 ].

In the light of the above facts, there are many approaches proposed in the literature and practice for demand forecasting and planning. Spreadsheet models, statistical methods (like moving averages), and benchmark-based judgments are among these approaches. Today, the most widely used demand forecasting and planning tool is Excel. The most widespread problem with spreadsheet models used for demand forecasting is that they are not scalable for large-scale data. In addition, the complexities and uncertainties in SCM (with multiplicity and variability of demand and supply) cannot be extracted, analyzed, and addressed through simple statistical methods such as moving averages or exponential smoothing [ 50 ]. During the past decade, traditional solutions for SC demand forecasting and planning have faced many difficulties in driving the costs down and reducing inventories [ 50 ]. Although, in some cases, the suggested solutions have improved the day’s payable, they have pushed up the SC costs as a burden to suppliers.

The era of big data and high computing analytics has enabled data processing at a large scale that is efficient, fast, easy, and with reduced concerns about data storage and collection due to cloud services. The emergence of new technologies in data storage and analytics and the abundance of quality data have created new opportunities for data-driven demand forecasting and planning. Demand forecast accuracy can be significantly improved with data-mining algorithms and tools that can sift through data, analyze the results, and learn about the relationships involved. This could lead to highly accurate demand forecasting models that learn from data and are scalable for application in SCM. In the following section, a review of BDA applications in SCM is presented. These applications are categorized based on the employed techniques in establishing the data-drive demand forecasts.

BDA for demand forecasting in SCM

This survey aims at reviewing the articles published in the area of demand and sales forecasting in SC in the presence of big data to provide a classification of the literature based on algorithms utilized as well as a survey of applications. To the best of our knowledge, no comprehensive review of the literature specifically on SC demand forecasting has been conducted with a focus on classification of techniques of data analytics and machine learning. In doing so, we performed a thorough search of the existing literature, through Scopus, Google Scholar, and Elsevier, with publication dates ranging from 2005 to 2019. The keywords used for the search were supply chain, demand forecasting, sales forecasting, big data analytics, and machine learning.

Figure  2 shows the trend analysis of publications in demand forecasting for SC appeared from 2005 to 2019. There is a steadily increasing trend in the number of publications from 2005 to 2019. It is expected that such growth continues in 2020. Reviewing the past 15 years of research on big data analysis/machine learning applications in SC demand forecasting, we identified 64 research papers (excluding books, book chapters, and review papers) and categorized them with respect to the methodologies adopted for demand forecasting. The five most frequently used techniques are listed in Table  2 that includes “Neural Network,” “Regression”, “Time-series forecasting (ARIMA)”, “Support Vector Machine”, and “Decision Tree” methods. This table implies the growing use of big data analysis techniques in SC demand forecasting. It shall be mentioned that there were a few articles using multiple of these techniques.

figure 2

Distribution of literature in supply chain demand forecasting from 2005 to 2019

It shall be mentioned that there are literature review papers exploring the use of big data analytics in SCM [ 10 , 16 , 23 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 ]. However, this study focuses on the specific topic of “demand forecasting” in SCM to explore BDA applications in line with this particular subtopic in SCM.

As Hofmann and Rutschmann [ 58 ] indicated in their literature review, the key questions to answer are why, what and how big data analytics/machine-learning algorithms could enhance forecasts’ accuracy in comparison to conventional statistical forecasting approaches.

Conventional methods have faced a number of limitations for demand forecasting in the context of SCs. There are a lot of parameters influencing the demand in supply chains, however, many of them were not captured in studies using conventional methods for the sake of simplicity. In this regard, the forecasts could only provide a partial understanding of demand variations in supply chains. In addition, the unexplained demand variations could be simply considered as statistical noise. Conventional approaches could provide shorter processing times in exchange for a compromise on robustness and accuracy of predictions. Conventional SC demand forecasting approaches are mostly done manually with high reliance on the planner’s skills and domain knowledge. It would be worthwhile to fully automate the forecasting process to reduce such a dependency [ 58 ]. Finally, data-driven techniques could learn to incorporate non-linear behaviors and could thus provide better approximations in demand forecasting compared to conventional methods that are mostly derived based on linear models. There is a significant level of non-linearity in demand behavior in SC particularly due to competition among suppliers, the bullwhip effect, and mismatch between supply and demand [ 40 ].

To extract valuable knowledge from a vast amount of data, BDA is used as an advanced analytics technique to obtain the data needed for decision-making. Reduced operational costs, improved SC agility, and increased customer satisfaction are mentioned among the benefits of applying BDA in SCM [ 68 ]. Researchers used various BDA techniques and algorithms in SCM context, such as classification, scenario analysis, and optimization [ 23 ]. Machine-learning techniques have been used to forecast demand in SCs, subject to uncertainties in prices, markets, competitors, and customer behaviors, in order to manage SCs in a more efficient and profitable manner [ 40 ].

BDA has been applied in all stages of supply chains, including procurement, warehousing, logistics/transportation, manufacturing, and sales management. BDA consists of descriptive analytics, predictive analytics, and prescriptive analytics. Descriptive analysis is defined as describing and categorizing what happened in the past. Predictive analytics are used to predict future events and discover predictive patterns within data by using mathematical algorithms such as data mining, web mining, and text mining. Prescriptive analytics apply data and mathematical algorithms for decision-making. Multi-criteria decision-making, optimization, and simulation are among the prescriptive analytics tools that help to improve the accuracy of forecasting [ 10 ].

Predictive analytics are the ones mostly utilized in SC demand and procurement forecasting [ 23 ]. In this sense, in the following subsections, we will review various predictive big data analytics approaches, presented in the literature for demand forecasting in SCM, categorized based on the employed data analytics/machine learning technique/algorithm, with elaborations of their purpose and applications (summarized in Table  3 ).

Time-series forecasting

Time series are methodologies for mining complex and sequential data types. In time-series data, sequence data, consisting of long sequences of numeric data, recorded at equal time intervals (e.g., per minute, per hour, or per day). Many natural and human-made processes, such as stock markets, medical diagnosis, or natural phenomenon, can generate time-series data. [ 48 ].

In case of demand forecasting using time-series, demand is recorded over time at equal size intervals [ 69 , 70 ]. Combinations of time-series methods with product or market features have attracted much attention in demand forecasting with BDA. Ma et al. [ 71 ] proposed and developed a demand trend-mining algorithm for predictive life cycle design. In their method, they combined three models (a) a decision tree model for large-scale historical data classification, (b) a discrete choice analysis for present and past demand modeling, and (c) an automated time-series forecasting model for future trend analysis. They tested and applied their 3-level approach in smartphone design, manufacturing and remanufacturing.

Time-series approach was used for forecasting of search traffic (service demand) subject to changes in consumer attitudes [ 37 ]. Demand forecasting has been achieved through time-series models using exponential smoothing with covariates (ESCov) to provide predictions for short-term, mid-term, and long-term demand trends in the chemical industry SCs [ 7 ]. In addition, Hamiche et al. [ 72 ] used a customer-responsive time-series approach for SC demand forecasting.

In case of perishable products, with short life cycles, having appropriate (short-term) forecasting is extremely critical. Da Veiga et al. [ 73 ] forecasted the demand for a group of perishable dairy products using Autoregressive Integrated Moving Average (ARIMA) and Holt-Winters (HW) models. The results were compared based on mean absolute percentage error (MAPE) and Theil inequality index (U-Theil). The HW model showed a better goodness-of-fit based on both performance metrics.

In case of ARIMA, the accuracy of predictions could diminish where there exists a high level of uncertainty in future patterns of parameters [ 42 , 74 , 75 , 76 ]. HW model forecasting can yield better accuracy in comparison to ARIMA [ 73 ]. HW is simple and easy to use. However, data horizon could not be larger than a seasonal cycle; otherwise, the accuracy of forecasts will decrease sharply. This is due to the fact that inputs of an HW model are themselves predicted values subject to longer-term potential inaccuracies and uncertainties [ 45 , 73 ].

Clustering analysis

Clustering analysis is a data analysis approach that partitions a group of data objects into subgroups based on their similarities. Several applications of clustering analysis has been reported in business analytics, pattern recognition, and web development [ 48 ]. Han et al. [ 48 ] have emphasized the fact that using clustering customers can be organized into groups (clusters), such that customers within a group present similar characteristic.

A key target of demand forecasting is to identify demand behavior of customers. Extraction of similar behavior from historical data leads to recognition of customer clusters or segments. Clustering algorithms such as K-means, self-organizing maps (SOMs), and fuzzy clustering have been used to segment similar customers with respect to their behavior. The clustering enhances the accuracy of SC demand forecasting as the predictions are established for each segment comprised of similar customers. As a limitation, the clustering methods have the tendency to identify the customers, that do not follow a pattern, as outliers [ 74 , 77 ].

Hierarchical forecasts of sales data are performed by clustering and categorization of sales patterns. Multivariate ARIMA models have been used in demand forecasting based on point-of-sales data in industrial bakery chains [ 19 ]. These bakery goods are ordered and clustered daily with a continuous need to demand forecasts in order to avoid both shortage or waste [ 19 ]. Fuel demand forecasting in thermal power plants is another domain with applications of clustering methods. Electricity consumption patterns are derived using a clustering of consumers, and on that basis, demand for the required fuel is established [ 77 ].

K-nearest-neighbor (KNN)

KNN is a method of classification that has been widely used for pattern recognition. KNN algorithm identifies the similarity of a given object to the surrounding objects (called tuples) by generating a similarity index. These tuples are described by n attributes. Thus, each tuple corresponds to a point in an n-dimensional space. The KNN algorithm searches for k tuples that are closest to a given tuple [ 48 ]. These similarity-based classifications will lead to formation of clusters containing similar objects. KNN can also be integrated into regression analysis problems [ 78 ] for dimensionality reduction of the data [ 79 ]. In the realm of demand forecasting in SC, Nikolopoulos et al. [ 80 ] applied KNN for forecasting sporadic demand in an automotive spare parts supply chain. In another study, KNN is used to forecast future trends of demand for Walmart’s supply chain planning [ 81 ].

Artificial neural networks

In artificial neural networks, a set of neurons (input/output units) are connected to one another in different layers in order to establish mapping of the inputs to outputs by finding the underlying correlations between them. The configuration of such networks could become a complex problem, due to a high number of layers and neurons, as well as variability of their types (linear or nonlinear), which needs to follow a data-driven learning process to be established. In doing so, each unit (neuron) will correspond to a weight, that is tuned through a training step [ 48 ]. At the end, a weighted network with minimum number of neurons, that could map the inputs to outputs with a minimum fitting error (deviation), is identified.

As the literature reveals, artificial neural networks (ANN) are widely applied for demand forecasting [ 82 , 83 , 84 , 85 ]. To improve the accuracy of ANN-based demand predictions, Liu et al. [ 86 ] proposed a combination of a grey model and a stacked auto encoder applied to a case study of predicting demand in a Brazilian logistics company subject to transportation disruption [ 87 ]. Amirkolaii et al. [ 88 ] applied neural networks in forecasting spare parts demand to minimize supply chain shortages. In this case of spare parts supply chain, although there were multiple suppliers to satisfy demand for a variety of spare parts, the demand was subject to high variability due to a varying number of customers and their varying needs. Their proposed ANN-based forecasting approach included (1) 1 input demand feature with 1 Stock-Keeping Unit (SKU), (2) 1 input demand feature with all SKUs, (3) 16 input demand features with 1 SKU, and (4) 16 input demand features with all SKUs. They applied neural networks with back propagation and compared the results with a number of benchmarks reporting a Mean Square Error (MSE) for each configuration scenario.

Huang et al. [ 89 ] compared a backpropagation (BP) neural network and a linear regression analysis for forecasting of e-logistics demand in urban and rural areas in China using data from 1997 to 2015. By comparing mean absolute error (MAE) and the average relative errors of backpropagation neural network and linear regression, they showed that backpropagation neural networks could reach higher accuracy (reflecting lower differences between predicted and actual data). This is due to the fact that a Sigmoid function was used as the transfer function in the hidden layer of BP, which is differentiable for nonlinear problems such as the one presented in their case study, whereas the linear regression works well with linear problems.

ANNs have also been applied in demand forecasting for server models with one-week demand prediction ahead of order arrivals. In this regard, Saha et al. [ 90 ] proposed an ANN-based forecasting model using a 52-week time-series data fitted through both BP and Radial Basis Function (RBF) networks. A RBF network is similar to a BP network except for the activation/transfer function in RBF that follows a feed-forward process using a radial basis function. RBF results in faster training and convergence to ANN weights in comparison with BP networks without compromising the forecasting precision.

Researchers have combined ANN-based machine-learning algorithms with optimization models to draw optimal courses of actions, strategies, or decisions for future. Chang et al. [ 91 ] employed a genetic algorithm in the training phase of a neural network using sales/supply chain data in the printed circuit board industry in Taiwan and presented an evolving neural network-forecasting model. They proposed use of a Genetic Algorithms (GA)-based cost function optimization to arrive at the best configuration of the corresponding neural network for sales forecast with respect to prediction precision. The proposed model was then compared to back-propagation and linear regression approaches using three performance indices of MAPE, Mean Absolute Deviation (MAD), and Total Cost Deviation (TCD), presenting its superior prediction precision.

Regression analysis

Regression models are used to generate continuous-valued functions utilized for prediction. These methods are used to predict the value of a response (dependent) variable with respect to one or more predictor (independent) variables. There are various forms of regression analysis, such as linear, multiple, weighted, symbolic (random), polynomial, nonparametric, and robust. The latter approach is useful when errors fail to satisfy normalcy conditions or when we deal with big data that could contain significant number of outliers [ 48 ].

Merkuryeva et al. [ 92 ] analyzed three prediction approaches for demand forecasting in the pharmaceutical industry: a simple moving average model, multiple linear regressions, and a symbolic regression with searches conducted through an evolutionary genetic programming. In this experiment, symbolic regression exhibited the best fit with the lowest error.

As perishable products must be sold due to a very short preservation time, demand forecasting for this type of products has drawn increasing attention. Yang and Sutrisno [ 93 ] applied and compared regression analysis and neural network techniques to derive demand forecasts for perishable goods. They concluded that accurate daily forecasts are achievable with knowledge of sales numbers in the first few hours of the day using either of the above methods.

Support vector machine (SVM)

SVM is an algorithm that uses a nonlinear mapping to transform a set of training data into a higher dimension (data classes). SVM searches for an optimal separating hyper-plane that can separate the resulting class from another) [ 48 ]. Villegas et al. [ 94 ] tested the applicability of SVMs for demand forecasting in household and personal care SCs with a dataset comprised of 229 weekly demand series in the UK. Wu [ 95 ] applied an SVM, using a particle swarm optimization (PSO) to search for the best separating hyper-plane, classifying the data related to car sales and forecasting the demand in each cluster.

Support vector regression (SVR)

Continuous variable classification problems can be solved by support vector regression (SVR), which is a regression implementation of SVM. The main idea behind SVR regression is the computation of a linear regression function within a high-dimensional feature space. SVR has been applied in financial/cost prediction problems, handwritten digit recognition, and speaker identification, object recognition, etc. [ 48 ].

Guanghui [ 96 ] used the SVR method for SC needs prediction. The use of SVR in demand forecasting can yield a lower mean square error than RBF neural networks due to the fact that the optimization (cost) function in SVR does not consider the points beyond a margin of distance from the training set. Therefore, this method leads to higher forecast accuracy, although, similar to SVM, it is only applicable to a two-class problem (such as normal versus anomaly detection/estimation problems). Sarhani and El Afia [ 97 ] sought to forecast SC demand using SVR and applied Particle swarm optimization (PSO) and GA to optimize SVR parameters. SVR-PSO and SVR-GA approaches were compared with respect to accuracy of predictions using MAPE. The results showed a superior performance by PSO in terms time intensity and MAPE when configuring the SVR parameters.

Mixed approaches

Some works in the literature have used a combination of the aforementioned techniques. In these studies, the data flow into a sequence of algorithms and the outputs of one stage become inputs of the next step. The outputs are explanatory in the form of qualitative and quantitative information with a sequence of useful information extracted out of each algorithm. Examples of such studies include [ 15 , 98 , 99 , 100 , 101 , 102 , 103 , 104 , 105 ].

In more complex supply chains with several points of supply, different warehouses, varied customers, and several products, the demand forecasting becomes a high dimensional problem. To address this issue, Islek and Oguducu [ 100 ] applied a clustering technique, called bipartite graph clustering, to analyze the patterns of sales for different products. Then, they combined a moving average model and a Bayesian belief network approaches to improve the accuracy of demand forecasting for each cluster. Kilimci et al. [ 101 ] developed an intelligent demand forecasting system by applying time-series and regression methods, a support vector regression algorithm, and a deep learning model in a sequence. They dealt with a case involving big amount of data accounting for 155 features over 875 million records. First, they used a principal component analysis for dimension reduction. Then, data clustering was performed. This is followed by demand forecasting for each cluster using a novel decision integration strategy called boosting ensemble. They concluded that the combination of a deep neural network with a boosting strategy yielded the best accuracy, minimizing the prediction error for demand forecasting.

Chen and Lu [ 98 ] combined clustering algorithms of SOM, a growing hierarchical self-organizing mapping (GHSOM), and K-means, with two machine-learning techniques of SVR and extreme learning machine (ELM) in sales forecasting of computers. The authors found that the combination of GHSOM and ELM yielded better accuracy and performance in demand forecasts for their computer retailing case study. Difficulties in forecasting also occur in cases with high product variety. For these types of products in an SC, patterns of sales can be extracted for clustered products. Then, for each cluster, a machine-learning technique, such as SVR, can be employed to further improve the prediction accuracy [ 104 ].

Brentan et al. [ 106 ] used and analyzed various BDA techniques for demand prediction; including support vector machines (SVM), and adaptive neural fuzzy inference systems (ANFIS). They combined the predicted values derived from each machine learning techniques, using a linear regression process to arrive at an average prediction value adopted as the benchmark forecast. The performance (accuracy) of each technique is then analyzed with respect to their mean square root error (RMSE) and MAE values obtained through comparing the target values and the predicted ones.

In summary, Table  3 provides an overview of the recent literature on the application of Predictive BDA in demand forecasting.

Discussions

The data produced in SCs contain a great deal of useful knowledge. Analysis of such massive data can help us to forecast trends of customer behavior, markets, prices, and so on. This can help organizations better adapt to competitive environments. To forecast demand in an SC, with the presences of big data, different predictive BDA algorithms have been used. These algorithms could provide predictive analytics using time-series approaches, auto-regressive methods, and associative forecasting methods [ 10 ]. The demand forecasts from these BDA methods could be integrated with product design attributes as well as with online search traffic mapping to incorporate customer and price information [ 37 , 71 ].

Predictive BDA algorithms

Most of the studies examined, developed and used a certain data-mining algorithm for their case studies. However, there are very few comparative studies available in the literature to provide a benchmark for understanding of the advantages and disadvantages of these methodologies. Additionally, as depicted by Table  3 , there is no clear trend between the choice of the BDA algorithm/method and the application domain or category.

Predictive BDA applicability

Most data-driven models used in the literature consider historical data. Such a backward-looking forecasting ignores the new trends and highs and lows in different economic environments. Also, organizational factors, such as reputation and marketing strategies, as well as internal risks (related to availability of SCM resources), could greatly influence the demand [ 107 ] and thus contribute to inaccuracy of BDA-based demand predictions using historical data. Incorporating existing driving factors outside the historical data, such as economic instability, inflation, and purchasing power, could help adjust the predictions with respect to unseen future scenarios of demand. Combining predictive algorithms with optimization or simulation can equip the models with prescriptive capabilities in response to future scenarios and expectations.

Predictive BDA in closed-loop supply chains (CLSC)

The combination of forward and reverse flow of material in a SC is referred to as a closed-loop supply chain (CLSC). A CLSC is a more complex system than a traditional SC because it consists of the forward and reverse SC simultaneously [ 108 ]. Economic impact, environmental impact, and social responsibility are three significant factors in designing a CLSC network with inclusion of product recycling, remanufacturing, and refurbishment functions. The complexity of a CLSC, compared to a common SC, results from the coordination between backward and forward flows. For example, transportation cost, holding cost, and forecasting demand are challenging issues because of uncertainties in the information flows from the forward chain to the reverse one. In addition, the uncertainties about the rate of returned products and efficiencies of recycling, remanufacturing, and refurbishment functions are some of the main barriers in establishing predictions for the reverse flow [ 5 , 6 , 109 ]. As such, one key finding from this literature survey is that CLSCs particularly deal with the lack of quality data for remanufacturing. Remanufacturing refers to the disassembly of products, cleaning, inspection, storage, reconditioning, replacement, and reassembling. As a result of deficiencies in data, optimal scheduling of remanufacturing functions is cumbersome due to uncertainties in the quality and quantity of used products as well as timing of returns and delivery delays.

IoT-based approaches can overcome the difficulties of collecting data in a CLSC. In an IoT environment, objects are monitored and controlled remotely across existing network infrastructures. This enables more direct integration between the physical world and computer-based systems. The results include improved efficiency, accuracy, and economic benefit across SCs [ 50 , 54 , 110 ].

Radio frequency identification (RFID) is another technology that has become very popular in SCs. RFID can be used for automation of processes in an SC, and it is useful for coordination of forecasts in CLSCs with dispersed points of return and varied quantities and qualities of returned used products [ 10 , 111 , 112 , 113 , 114 ].

Conclusions

The growing need to customer behavior analysis and demand forecasting is deriven by globalization and increasing market competitions as well as the surge in supply chain digitization practices. In this study, we performed a thorough review for applications of predictive big data analytics (BDA) in SC demand forecasting. The survey overviewed the BDA methods applied to supply chain demand forecasting and provided a comparative categorization of them. We collected and analyzed these studies with respect to methods and techniques used in demand prediction. Seven mainstream techniques were identified and studied with their pros and cons. The neural networks and regression analysis are observed as the two mostly employed techniques, among others. The review also pointed to the fact that optimization models or simulation can be used to improve the accuracy of forecasting through formulating and optimizing a cost function for the fitting of the predictions to data.

One key finding from reviewing the existing literature was that there is a very limited research conducted on the applications of BDA in CLSC and reverse logistics. There are key benefits in adopting a data-driven approach for design and management of CLSCs. Due to increasing environmental awareness and incentives from the government, nowadays a vast quantity of returned (used) products are collected, which are of various types and conditions, received and sorted in many collection points. These uncertainties have a direct impact on the cost-efficiency of remanufacturing processes, the final price of the refurbished products and the demand for these products [ 115 ]. As such, design and operation of CLSCs present a case for big data analytics from both supply and demand forecasting perspectives.

Availability of data and materials

The paper presents a review of the literature extracted from main scientific databases without presenting data.

Abbreviations

Adaptive neural fuzzy inference systems

Auto regressive integrated moving average

Artificial neural network

  • Big data analytics

Backpropagation

Closed-loop supply chain

Extreme learning machine

Enterprise resource planning

Genetic algorithms

Growing hierarchical self-organizing map

Holt-winters

Internet of things

K-nearest-neighbor

Mean absolute deviation

Mean absolute error

Mean absolute percentage error

Mean square error

Mean square root error

Radial basis function

Particle swarm optimization

Self-organizing maps

Stock-keeping unit

Supply chain analytics

Supply chain

  • Supply chain management

Support vector machine

Support vector regression

Total cost deviation

Theil inequality index

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Seyedan, M., Mafakheri, F. Predictive big data analytics for supply chain demand forecasting: methods, applications, and research opportunities. J Big Data 7 , 53 (2020). https://doi.org/10.1186/s40537-020-00329-2

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A Review on Data Analytics for Supply Chain Management: A Case study

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2022, Interdisciplinary Journal of Economics and Business Law

The present study bridges the gap between the two intersecting domains, data science and supply chain management. The data can be analyzed for inventory management, forecasting and prediction, which is in the form of reports, queries and forecasts. Because of the price, weather patterns, economic volatility and complex nature of business, the forecasts may not be accurate. This has resulted in the growth of Supply chain analytics. It is the application of qualitative and quantitative methods to solve relevant problems and to predict the outcomes by considering quality of data. The issues like increased collaboration between companies, customers, retailers and governmental organizations, companies are adopting Big Data solutions. Big Data applications can be linked for Supply Chain Management across the fields like procurement, transportation, warehouse operations, marketing and also for smart logistics. As supply chain networks becoming vast, more complex and driven by demands for more exacting service levels, the type of data that is managed and analyzed also becomes more complex. The present work aims at providing an overview of adoption of capabilities of Data Analytics as part of a "next generation" architecture by developing a linear regression model on a sales-data. The paper also covers the survey of how big data techniques can be used for storage, processing, managing, interpretation and visualization of data in the field of Supply chain.

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With the emergence of Big Data Technologies (BDT) and the growing application of Big Data Analytics (BDA), Supply Chain Management (SCM) researchers increasingly utilize BDA due to the opportunities from BDT and BDA present. Supply Chain (SC) data is inherently complex and results in an environment with high uncertainty, which presents a real challenge for SC decision-makers. This research study aimed to investigate and illustrate the application of BDA within the existing decision-making process. BDT allowed for the extraction and processing of SC data. BDA aided further understanding of SC inefficiencies and delivered valuable, actionable insights by validating the existence of the SC bullwhip phenomenon and its contributing factors. Furthermore, BDA enabled the pragmatic evaluation of linear and nonlinear regression SC relationships by applying machine learning techniques such as Principal Component Analysis (PCA) and multivariable regression analysis. Moreover, applying more sophisticated BDA time series and forecasting techniques such as Sarimax, Tbats, and neural networks improved forecasting accuracy. Ultimately, the improved demand planning and forecast accuracy will reduce SC uncertainty and the effects of the observed SC bullwhip phenomenon, thus creating a competitive advantage for all the members within the SC value chain.

supply chain analytics case study pdf

Benny Tjahjono

Big Data Analytics offers vast prospects in today's business transformation. Whilst big data have remarkably captured the attentions of both practitioners and researchers especially in the financial services and marketing sectors, there is a myriad of premises that big data analytics can play even more crucial roles in Supply Chain Management (SCM). This paper therefore intends to explore these premises. The investigation ranges from the fundamentals of big data analytics, its taxonomy and the level of maturity of big data analytics solutions in each of them, to implementation issues and best practices. Finally, some examples of advanced analytics applications will also be presented as a way of unveiling some of the relatively unexplored territories in big data analytics research.

New Trends in the Use of Artificial Intelligence for the Industry 4.0

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IAEME Publication

Nowadays, professionals in supply chain are overwhelmed by data, encouraging novel ideas about producing, analyzing and organizing data. Hence, this has provided a momentum for organizations to choose ideal data analytic functions such as big data, data science and predictive analytic functions so as to improve supply chain processes, eventually, improve performance. Nevertheless, management decisions that are related to the usage of those analytic are considered good decisions only if they are based on good data. Hence, the interest of both scientists and practitioners in big data, and big data applications, has increased significantly. Yet, still there is no complete evidence about the way big data with its applications are understood in Supply Chain Management (SCM). Experimental contributions are exceptionally limited. This paper studies the necessity and importance of the usage of big data for the purpose of enhancing both effectiveness and efficiency of supply chain process.

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Neha Chumbalkar

Though there is rising potential of big data, a few studies have been conducted to examine it in the supply chain field. This article gives an overview of big data, its analytic techniques and its use in supply chain field. The results show that the big data analytic techniques can be categorized into three types: descriptive, predictive, and prescriptive and these in turn influence supply chain processes and creates value. We would be highlighting the analytic techniques.

Jaydip Sen , Sanjib Biswas

Advancement in information and communication technology (ICT) has given rise to explosion of data in every field of operations. Working with the enormous volume of data (or Big Data, as it is popularly known as) for extraction of useful information to support decision making is one of the sources of competitive advantage for organizations today. Enterprises are leveraging the power of analytics in formulating business strategy in every facet of their operations to mitigate business risk. Volatile global market scenario has compelled the organizations to redefine their supply chain management (SCM). In this paper, we have delineated the relevance of Big Data and its importance in managing end to end supply chains for achieving business excellence. A Big Data-centric architecture for SCM has been proposed that exploits the current state of the art technology of data management, analytics and visualization. The security and privacy requirements of a Big Data system have also been highlighted and several mechanisms have been discussed to implement these features in a real world Big Data system deployment in the context of SCM. Some future scope of work has also been pointed out.

IRJET Journal

With the world moving towards the Industry 4.0 Standard, the quantity of machines, processes, and administrations creating and gathering enormous amounts of information will increase extraordinarily later on. This will bring about Big Data, which is tremendous measures of information that can't be prepared with traditional calculation procedures. To reveal designs in the enormous measures of information and gain important experiences on it, Big Data Analytics is contrived. Inventory network is a critical supporter of Big Data wherein the variety of data is huge. The information collected by Supply Chain contains data from the key substances like assembling, logistics, and retail. The utilization of Big Data Analytics on an assortment of such abundant informational collections can develop a proactive dynamic methodology for foreseeing key freedoms and dangers in Supply Chain. This paper talks about the different applications, benefits and the difficulties of Big Data and Big Data Analytics in the Supply Chain.

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The advent of information and communication technologies (ICT) ushers a cost-effective prospect to take care of large volumes of complex data, commonly known as “big data” in the supply chain operational environment. Big data is being generated today by web applications, social media, intelligent machines, sensors, mobile phones, and other smart handheld devices. Big data is characterized in terms of the velocity, volume, and variety with which it produces along the supply chain. This is due to recent advances in telecommunication networks along with centralized and decentralized data storage systems, which are processed thanks to modern digital computational capabilities. There is a growing interest in the use of this large volume of data and advanced analytics for diverse types of business problems in supply chain management (SCM). Such decision-support software applications employ pure mathematical techniques, artificial intelligence techniques, and sometimes uses both techniques...

tauseef khan

The main objective of this study is to provide a literature review of big data analytics for supply chain management. A review of articles related to the topics was done within SCOPUS, the largest abstract and citation database of peer-reviewed literature. Our search found 17 articles. The distribution of articles per year of publication, subject area, and affiliation, as well as a summary of each paper are presented. We conclude by highlighting future research directions where the deployment of big data analytics is likely to transform supply chain management practices.

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Examining the response to covid-19 in logistics and supply chain processes: insights from a state-of-the-art literature review and case study analysis.

supply chain analytics case study pdf

1. Introduction

  • RQ1 (scientific): How have researchers studied the impact of COVID-19 on logistics and supply chain processes? Which industrial sectors were mostly studied and why? Which additional topics can be related to COVID-19 and logistics/supply chain?
  • RQ2 (practical): What effects of COVID-19 on logistics and supply chain processes were experienced by companies?

2. Materials and Methods

2.1. systematic literature review, 2.1.1. sample creation, 2.1.2. descriptive analyses, 2.1.3. paper classification.

  • Macro theme: sustainability, resilience, risk, information technology, economics, performance, planning and food security. This classification represents paper’s core topic.
  • Industrial sector: aerospace, agri-food, apparel, automotive, construction, e-commerce, electronic, energy, fast-moving consumer goods, food, healthcare, logistics, manufacturing and service.
  • Data collection method: questionnaire/interview, third-party sources or case study. This classification represents the method used by the authors to collect the data useful to their study.
  • Research method: statistical, decision-making, simulation, empirical, literature review or economic. This category describes the tool used by the authors to conduct the study and reach the related goals.
  • Specific method, e.g., descriptive statistics, structural equation modeling (SEM), multi-criteria decision making (MCDM), etc.; this feature describes more accurately the type of work carried out by the authors and the tools used.
  • Country: it reflects the geographical area in which the study was carried out, in terms, for instance, of the country in which a sample of people has been interviewed or where empirical data were collected, or where the simulation was set. This method of classification, although more elaborated, was preferred over traditional approaches, in which the country of the study is defined based merely on the affiliation of the first author of the paper, because the exact knowledge of the country in which the study was carried out is, for sure, a more representative source of information about the research. This is true in general, but it is even more important for this subject matter, as the management of the COVID-19 pandemic was made on a country or regional basis, with significant differences from country to country; knowing the exact location of the study helps in better interpreting the research outcomes. Possible entries in this field also include “multiple countries” and “not specified”, with the obvious meanings of the terms.

2.1.4. Cross-Analyses

2.1.5. interrelated aspects, 2.2. case study, 2.2.1. data collection.

  • Economic data: some key economic data were retrieved from the company’s balance sheet, from 2019 up to the latest available document, which refers to 2022.
  • Organizational data: these data describe changes in the operational, decision-making and business structure of the company in terms, e.g., of number of employees hired, number of drivers, etc.
  • The related data were collected and elaborated between July and September 2023.

2.2.2. Survey Phase

2.2.3. analysis and summary, 3. results—systematic literature review, 3.1. descriptive statistics, 3.2. common classification fields, 3.2.1. macro theme, 3.2.2. industrial sector, 3.2.3. data collection method, 3.2.4. research method, 3.2.5. country, 3.3. cross-analyses, 3.3.1. macro theme vs. industrial sector, 3.3.2. research method vs. macro theme, 3.4. interrelated aspects, 4. results—case study, 4.1. company overview, 4.2. pre-covid-19 period, 4.3. covid-19 period, 4.4. post-covid-19 period, 4.5. analysis and summary.

  • Strengths : at present, Company A benefits from a robust network of relationships with customers and suppliers (e.g., drivers), which was leveraged during the pandemic period to provide a rapid response to the increased request by the consumers. The company has also leveraged the usage of digital technologies, which made logistics activities more efficient and, again, allowed the company to respond to consumer demand in the pandemic period.
  • Weaknesses : Company A has suffered from low economic results, in particular in the post-COVID-19 period, mainly due to the high production costs. Efforts must be made by the company to reduce expenses. At the same time, however, the service level, in terms of delivery lead time or on-time delivery, should be safeguarded.
  • Opportunities : the growth of e-commerce, experienced in the COVID-19 period but expected to last over time, creates opportunities for increasing the volume of items handled by Company A. Indeed, the survey phase demonstrated that the company’s consumers have shifted towards the usage of online sales; hence, the company could consider investing in this area to increase its market share. By leveraging the e-commerce logistics and diversifying service, expansions could also be possible at an international level. Even if the company has already embraced the implementation of digital technologies, some emerging technologies (e.g., drones or advanced traceability systems) could also be introduced for further improving the logistics efficiency. Finally, sustainability is another opportunity to be leveraged, because of the current push towards the adoption of environmental-friendly logistics solutions. Examples of those solutions include a reduction in CO 2 emissions, and the usage of electric vehicles or zero-impact materials.
  • Threats : the growth of e-commerce can be seen as an opportunity, but because many logistics companies have already entered this field, the sector is characterized by very high competition, which could limit the market share of Company A; this could instead be seen as a threat needing to be properly managed. Another threat comes from the increased cost of fuel, which, for sure, for a logistics company plays an important role in determining the cost of the transport activities (also, having previously observed that the company suffered from a limited revenue in recent years). This factor could further push towards the adoption of environmentally friendly transport modes (e.g., electric vehicles), which have been previously mentioned as an opportunity for leveraging in the logistics sector.

5. Conclusions

5.1. answer to the research questions, 5.2. scientific and practical implications, 5.3. suggestions for future research directions, author contributions, institutional review board statement, informed consent statement, data availability statement, conflicts of interest.

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Click here to enlarge figure

SourceNo. of PapersScimago Ranking
Sustainability (Switzerland)10Q1–Q2
International Journal of Logistics Management6Q1
Journal of Global Operations and Strategic Sourcing5Q2
Agricultural Systems5Q1
Benchmarking4Q1
International Journal of Production Research3Q1
Research MethodNo. of Papers
ANOVA2
Contingency analysis and frequency analysis1
Cronbach’s alpha1
Descriptive statistics8
Econometric1
Hypothesis test5
Keyword analysis1
Logistic regression—R software1
Partial Least Square (PLS)1
PLS-SEM11
Random forest regression 1
Regression 3
SEM9
Descriptive statistics, bias and common method variance test, multiple regression analysis and mediation test1
Analysis with SPSS and Nvivo 1
Best Worst Method1
Decision-Making Trial and Evaluation Laboratory (DEMATEL)1
DEMATEL—Maximum mean de-entropy (MMDE)1
Fuzzy10
ISM1
ISM-Bayesian network (BN)1
ISM-Cross-Impact Matrix Multiplication Applied to Classification (MICMAC)1
Multi-Attribute Decision Making (MADM)1
Multi-Attribute Utility Theory (MAUT)1
Multi-Criteria Decision Methods (MCDM)6
SWOT analysis2
Total Interpretive Structural Modelling (TISM) + MICMAC analysis1
Case study7
Framework and case study1
Product design changes (PDC)—domain modelling1
Qualitative5
ABC analysis2
Poisson pseudo-maximum likelihood (PPML)1
Method of stochastic factor economic–mathematical analysis1
Discrete Event Simulation (DES)1
System dynamics approach1
Multi-period simulation 1
Industrial SectorNo. of Papers
Logistics13
Manufacturing4
Food4
Automotive3
Agri-food3
Industrial SectorNo. of Papers
Logistics10
Food7
Agri-food6
Manufacturing6
Healthcare2
Electronic2
Industrial SectorNo. of Papers
Logistics9
Food3
Agri-food3
Manufacturing2
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Share and Cite

Monferdini, L.; Bottani, E. Examining the Response to COVID-19 in Logistics and Supply Chain Processes: Insights from a State-of-the-Art Literature Review and Case Study Analysis. Appl. Sci. 2024 , 14 , 5317. https://doi.org/10.3390/app14125317

Monferdini L, Bottani E. Examining the Response to COVID-19 in Logistics and Supply Chain Processes: Insights from a State-of-the-Art Literature Review and Case Study Analysis. Applied Sciences . 2024; 14(12):5317. https://doi.org/10.3390/app14125317

Monferdini, Laura, and Eleonora Bottani. 2024. "Examining the Response to COVID-19 in Logistics and Supply Chain Processes: Insights from a State-of-the-Art Literature Review and Case Study Analysis" Applied Sciences 14, no. 12: 5317. https://doi.org/10.3390/app14125317

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* Gartner, “Magic Quadrant for Transportation Management Systems”, Brock Johns, et al. 27 March 2024.

** Gartner, “Magic Quadrant for Supply Chain Planning Solutions”, Pia Orup Lund, Tim Payne, Joe Graham, Caleb Thomson, Jan Snoeckx; 23 April 2024.

*** Gartner, Inc., “Magic Quadrant for Warehouse Management Systems”; Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano; 2 May 2024.

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The world now invests almost twice as much in clean energy as it does in fossil fuels…, global investment in clean energy and fossil fuels, 2015-2024, …but there are major imbalances in investment, and emerging market and developing economies (emde) outside china account for only around 15% of global clean energy spending, annual investment in clean energy by selected country and region, 2019 and 2024, investment in solar pv now surpasses all other generation technologies combined, global annual investment in solar pv and other generation technologies, 2021-2024, the integration of renewables and upgrades to existing infrastructure have sparked a recovery in spending on grids and storage, investment in power grids and storage by region 2017-2024, rising investments in clean energy push overall energy investment above usd 3 trillion for the first time.

Global energy investment is set to exceed USD 3 trillion for the first time in 2024, with USD 2 trillion going to clean energy technologies and infrastructure. Investment in clean energy has accelerated since 2020, and spending on renewable power, grids and storage is now higher than total spending on oil, gas, and coal.

As the era of cheap borrowing comes to an end, certain kinds of investment are being held back by higher financing costs. However, the impact on project economics has been partially offset by easing supply chain pressures and falling prices. Solar panel costs have decreased by 30% over the last two years, and prices for minerals and metals crucial for energy transitions have also sharply dropped, especially the metals required for batteries.

The annual World Energy Investment report has consistently warned of energy investment flow imbalances, particularly insufficient clean energy investments in EMDE outside China. There are tentative signs of a pick-up in these investments: in our assessment, clean energy investments are set to approach USD 320 billion in 2024, up by more 50% since 2020. This is similar to the growth seen in advanced economies (+50%), although trailing China (+75%). The gains primarily come from higher investments in renewable power, now representing half of all power sector investments in these economies. Progress in India, Brazil, parts of Southeast Asia and Africa reflects new policy initiatives, well-managed public tenders, and improved grid infrastructure. Africa’s clean energy investments in 2024, at over USD 40 billion, are nearly double those in 2020.

Yet much more needs to be done. In most cases, this growth comes from a very low base and many of the least-developed economies are being left behind (several face acute problems servicing high levels of debt). In 2024, the share of global clean energy investment in EMDE outside China is expected to remain around 15% of the total. Both in terms of volume and share, this is far below the amounts that are required to ensure full access to modern energy and to meet rising energy demand in a sustainable way.

Power sector investment in solar photovoltaic (PV) technology is projected to exceed USD 500 billion in 2024, surpassing all other generation sources combined. Though growth may moderate slightly in 2024 due to falling PV module prices, solar remains central to the power sector’s transformation. In 2023, each dollar invested in wind and solar PV yielded 2.5 times more energy output than a dollar spent on the same technologies a decade prior.

In 2015, the ratio of clean power to unabated fossil fuel power investments was roughly 2:1. In 2024, this ratio is set to reach 10:1. The rise in solar and wind deployment has driven wholesale prices down in some countries, occasionally below zero, particularly during peak periods of wind and solar generation. This lowers the potential for spot market earnings for producers and highlights the need for complementary investments in flexibility and storage capacity.

Investments in nuclear power are expected to pick up in 2024, with its share (9%) in clean power investments rising after two consecutive years of decline. Total investment in nuclear is projected to reach USD 80 billion in 2024, nearly double the 2018 level, which was the lowest point in a decade.

Grids have become a bottleneck for energy transitions, but investment is rising. After stagnating around USD 300 billion per year since 2015, spending is expected to hit USD 400 billion in 2024, driven by new policies and funding in Europe, the United States, China, and parts of Latin America. Advanced economies and China account for 80% of global grid spending. Investment in Latin America has almost doubled since 2021, notably in Colombia, Chile, and Brazil, where spending doubled in 2023 alone. However, investment remains worryingly low elsewhere.

Investments in battery storage are ramping up and are set to exceed USD 50 billion in 2024. But spending is highly concentrated. In 2023, for every dollar invested in battery storage in advanced economies and China, only one cent was invested in other EMDE.

Investment in energy efficiency and electrification in buildings and industry has been quite resilient, despite the economic headwinds. But most of the dynamism in the end-use sectors is coming from transport, where investment is set to reach new highs in 2024 (+8% compared to 2023), driven by strong electric vehicle (EV) sales.

The rise in clean energy spending is underpinned by emissions reduction goals, technological gains, energy security imperatives (particularly in the European Union), and an additional strategic element: major economies are deploying new industrial strategies to spur clean energy manufacturing and establish stronger market positions. Such policies can bring local benefits, although gaining a cost-competitive foothold in sectors with ample global capacity like solar PV can be challenging. Policy makers need to balance the costs and benefits of these programmes so that they increase the resilience of clean energy supply chains while maintaining gains from trade.

In the United States, investment in clean energy increases to an estimated more than USD 300 billion in 2024, 1.6 times the 2020 level and well ahead of the amount invested in fossil fuels. The European Union spends USD 370 billion on clean energy today, while China is set to spend almost USD 680 billion in 2024, supported by its large domestic market and rapid growth in the so-called “new three” industries: solar cells, lithium battery production and EV manufacturing.

Overall upstream oil and gas investment in 2024 is set to return to 2017 levels, but companies in the Middle East and Asia now account for a much larger share of the total

Change in upstream oil and gas investment by company type, 2017-2024, newly approved lng projects, led by the united states and qatar, bring a new wave of investment that could boost global lng export capacity by 50%, investment and cumulative capacity in lng liquefaction, 2015-2028, investment in fuel supply remains largely dominated by fossil fuels, although interest in low-emissions fuels is growing fast from a low base.

Upstream oil and gas investment is expected to increase by 7% in 2024 to reach USD 570 billion, following a 9% rise in 2023. This is being led by Middle East and Asian NOCs, which have increased their investments in oil and gas by over 50% since 2017, and which account for almost the entire rise in spending for 2023-2024.

Lower cost inflation means that the headline rise in spending results in an even larger rise in activity, by approximately 25% compared with 2022. Existing fields account for around 40% total oil and gas upstream investment, while another 33% goes to new fields and exploration. The remainder goes to tight oil and shale gas.

Most of the huge influx of cashflows to the oil and gas industry in 2022-2023 was either returned to shareholders, used to buy back shares or to pay down debt; these uses exceeded capital expenditure again in 2023. A surge in profits has also spurred a wave of mergers and acquisitions (M&A), especially among US shale companies, which represented 75% of M&A activity in 2023. Clean energy spending by oil and gas companies grew to around USD 30 billion in 2023 (of which just USD 1.5 billion was by NOCs), but this represents less than 4% of global capital investment on clean energy.

A significant wave of new investment is expected in LNG in the coming years as new liquefaction plants are built, primarily in the United States and Qatar. The concentration of projects looking to start operation in the second half of this decade could increase competition and raise costs for the limited number of specialised contractors in this area. For the moment, the prospect of ample gas supplies has not triggered a major reaction further down the value chain. The amount of new gas-fired power capacity being approved and coming online remains stable at around 50-60 GW per year.

Investment in coal has been rising steadily in recent years, and more than 50 GW of unabated coal-fired power generation was approved in 2023, the most since 2015, and almost all of this was in China.

Investment in low-emissions fuels is only 1.4% of the amount spent on fossil fuels (compared to about 0.5% a decade ago). There are some fast-growing areas. Investments in hydrogen electrolysers have risen to around USD 3 billion per year, although they remain constrained by uncertainty about demand and a lack of reliable offtakers. Investments in sustainable aviation fuels have reached USD 1 billion, while USD 800 million is going to direct air capture projects (a 140% increase from 2023). Some 20 commercial-scale carbon capture utilisation and storage (CCUS) projects in seven countries reached final investment decision (FID) in 2023; according to company announcements, another 110 capture facilities, transport and storage projects could do the same in 2024.

Energy investment decisions are primarily driven and financed by the private sector, but governments have essential direct and indirect roles in shaping capital flows

Sources of investment in the energy sector, average 2018-2023, sources of finance in the energy sector, average 2018-2023, households are emerging as important actors for consumer-facing clean energy investments, highlighting the importance of affordability and access to capital, change in energy investment volume by region and fuel category, 2016 versus 2023, market sentiment around sustainable finance is down from the high point in 2021, with lower levels of sustainable debt issuances and inflows into sustainable funds, sustainable debt issuances, 2020-2023, sustainable fund launches, 2020-2023, energy transitions are reshaping how energy investment decisions are made, and by whom.

This year’s World Energy Investment report contains new analysis on sources of investments and sources of finance, making a clear distinction between those making investment decisions (governments, often via state-owned enterprises (SOEs), private firms and households) and the institutions providing the capital (the public sector, commercial lenders, and development finance institutions) to finance these investments.

Overall, most investments in the energy sector are made by corporates, with firms accounting for the largest share of investments in both the fossil fuel and clean energy sectors. However, there are significant country-by-country variations: half of all energy investments in EMDE are made by governments or SOEs, compared with just 15% in advanced economies. Investments by state-owned enterprises come mainly from national oil companies, notably in the Middle East and Asia where they have risen substantially in recent years, and among some state-owned utilities. The financial sustainability, investment strategies and the ability for SOEs to attract private capital therefore become a central issue for secure and affordable transitions.

The share of total energy investments made or decided by private households (if not necessarily financed by them directly) has doubled from 9% in 2015 to 18% today, thanks to the combined growth in rooftop solar installations, investments in buildings efficiency and electric vehicle purchases. For the moment, these investments are mainly made by wealthier households – and well-designed policies are essential to making clean energy technologies more accessible to all . A comparison shows that households have contributed to more than 40% of the increase in investment in clean energy spending since 2016 – by far the largest share. It was particularly pronounced in advanced economies, where, because of strong policy support, households accounted for nearly 60% of the growth in energy investments.

Three quarters of global energy investments today are funded from private and commercial sources, and around 25% from public finance, and just 1% from national and international development finance institutions (DFIs).

Other financing options for energy transition have faced challenges and are focused on advanced economies. In 2023, sustainable debt issuances exceeded USD 1 trillion for the third consecutive year, but were still 25% below their 2021 peak, as rising coupon rates dampened issuers’ borrowing appetite. Market sentiment for sustainable finance is wavering, with flows to ESG funds decreasing in 2023, due to potential higher returns elsewhere and credibility concerns. Transition finance is emerging to mobilise capital for high-emitting sectors, but greater harmonisation and credible standards are required for these instruments to reach scale.

A secure and affordable transitioning away from fossil fuels requires a major rebalancing of investments

Investment change in 2023-2024, and additional average annual change in investment in the net zero scenario, 2023-2030, a doubling of investments to triple renewables capacity and a tripling of spending to double efficiency: a steep hill needs climbing to keep 1.5°c within reach, investments in renewables, grids and battery storage in the net zero emissions by 2050 scenario, historical versus 2030, investments in end-use sectors in the net zero emissions by 2050 scenario, historical versus 2030, meeting cop28 goals requires a doubling of clean energy investment by 2030 worldwide, and a quadrupling in emde outside china, investments in renewables, grids, batteries and end use in the net zero emissions by 2050 scenario, 2024 and 2030, mobilising additional, affordable financing is the key to a safer and more sustainable future, breakdown of dfi financing by instrument, currency, technology and region, average 2019-2022, much greater efforts are needed to get on track to meet energy & climate goals, including those agreed at cop28.

Today’s investment trends are not aligned with the levels necessary for the world to have a chance of limiting global warming to 1.5°C above pre-industrial levels and to achieve the interim goals agreed at COP28. The current momentum behind renewable power is impressive, and if the current spending trend continues, it would cover approximately two-thirds of the total investment needed to triple renewable capacity by 2030. But an extra USD 500 billion per year is required in the IEA’s Net Zero Emissions by 2050 Scenario (NZE Scenario) to fill the gap completely (including spending for grids and battery storage). This equates to a doubling of current annual spending on renewable power generation, grids, and storage in 2030, in order to triple renewable capacity.

The goal of doubling the pace of energy efficiency improvement requires an even greater additional effort. While investment in the electrification of transport is relatively strong and brings important efficiency gains, investment in other efficiency measures – notably building retrofits – is well below where it needs to be: efficiency investments in buildings fell in 2023 and are expected to decline further in 2024. A tripling in the current annual rate of spending on efficiency and electrification – to about USD 1.9 trillion in 2030 – is needed to double the rate of energy efficiency improvements.

Anticipated oil and gas investment in 2024 is broadly in line with the level of investment required in 2030 in the Stated Policies Scenario, a scenario which sees oil and natural gas demand levelling off before 2030. However, global spare oil production capacity is already close to 6 million barrels per day (excluding Iran and Russia) and there is a shift expected in the coming years towards a buyers’ market for LNG. Against this backdrop, the risk of over-investment would be strong if the world moves swiftly to meet the net zero pledges and climate goals in the Announced Pledges Scenario (APS) and the NZE Scenario.

The NZE Scenario sees a major rebalancing of investments in fuel supply, away from fossil fuels and towards low-emissions fuels, such as bioenergy and low-emissions hydrogen, as well as CCUS. Achieving net zero emissions globally by 2050 would mean annual investment in oil, gas, and coal falls by more than half, from just over USD 1 trillion in 2024 to below USD 450 billion per year in 2030, while spending on low-emissions fuels increases tenfold, to about USD 200 billion in 2030 from just under USD 20 billion today.

The required increase in clean energy investments in the NZE Scenario is particularly steep in many emerging and developing economies. The cost of capital remains one of the largest barriers to investment in clean energy projects and infrastructure in many EMDE, with financing costs at least twice as high as in advanced economies as well as China. Macroeconomic and country-specific factors are the major contributors to the high cost of capital for clean energy projects, but so, too, are risks specific to the energy sector. Alongside actions by national policy makers, enhanced support from DFIs can play a major role in lowering financing costs and bringing in much larger volumes of private capital.

Targeted concessional support is particularly important for the least-developed countries that will otherwise struggle to access adequate capital. Our analysis shows cumulative financing for energy projects by DFIs was USD 470 billion between 2013 and 2021, with China-based DFIs accounting for slightly over half of the total. There was a significant reduction in financing for fossil fuel projects over this period, largely because of reduced Chinese support. However, this was not accompanied by a surge in support for clean energy projects. DFI support was provided almost exclusively (more than 90%) as debt (not all concessional) with only about 3% reported as equity financing and about 6% as grants. This debt was provided in hard currency or in the currency of donors, with almost no local-currency financing being reported.

The lack of local-currency lending pushes up borrowing costs and in many cases is the primary reason behind the much higher cost of capital in EMDE compared to advanced economies. High hedging costs often make this financing unaffordable to many of the least-developed countries and raises questions of debt sustainability. More attention is needed from DFIs to focus interventions on project de-risking that can mobilise much higher multiples of private capital.

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H & M Supply Chain management: A case study

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supply chain analytics case study pdf

McKinsey Technology Trends Outlook 2023

After a tumultuous 2022 for technology investment and talent, the first half of 2023 has seen a resurgence of enthusiasm about technology’s potential to catalyze progress in business and society. Generative AI deserves much of the credit for ushering in this revival, but it stands as just one of many advances on the horizon that could drive sustainable, inclusive growth and solve complex global challenges.

To help executives track the latest developments, the McKinsey Technology Council  has once again identified and interpreted the most significant technology trends unfolding today. While many trends are in the early stages of adoption and scale, executives can use this research to plan ahead by developing an understanding of potential use cases and pinpointing the critical skills needed as they hire or upskill talent to bring these opportunities to fruition.

Our analysis examines quantitative measures of interest, innovation, and investment to gauge the momentum of each trend. Recognizing the long-term nature and interdependence of these trends, we also delve into underlying technologies, uncertainties, and questions surrounding each trend. This year, we added an important new dimension for analysis—talent. We provide data on talent supply-and-demand dynamics for the roles of most relevance to each trend. (For more, please see the sidebar, “Research methodology.”)

New and notable

All of last year’s 14 trends remain on our list, though some experienced accelerating momentum and investment, while others saw a downshift. One new trend, generative AI, made a loud entrance and has already shown potential for transformative business impact.

Research methodology

To assess the development of each technology trend, our team collected data on five tangible measures of activity: search engine queries, news publications, patents, research publications, and investment. For each measure, we used a defined set of data sources to find occurrences of keywords associated with each of the 15 trends, screened those occurrences for valid mentions of activity, and indexed the resulting numbers of mentions on a 0–1 scoring scale that is relative to the trends studied. The innovation score combines the patents and research scores; the interest score combines the news and search scores. (While we recognize that an interest score can be inflated by deliberate efforts to stimulate news and search activity, we believe that each score fairly reflects the extent of discussion and debate about a given trend.) Investment measures the flows of funding from the capital markets into companies linked with the trend. Data sources for the scores include the following:

  • Patents. Data on patent filings are sourced from Google Patents.
  • Research. Data on research publications are sourced from the Lens (www.lens.org).
  • News. Data on news publications are sourced from Factiva.
  • Searches. Data on search engine queries are sourced from Google Trends.
  • Investment. Data on private-market and public-market capital raises are sourced from PitchBook.
  • Talent demand. Number of job postings is sourced from McKinsey’s proprietary Organizational Data Platform, which stores licensed, de-identified data on professional profiles and job postings. Data is drawn primarily from English-speaking countries.

In addition, we updated the selection and definition of trends from last year’s study to reflect the evolution of technology trends:

  • The generative-AI trend was added since last year’s study.
  • We adjusted the definitions of electrification and renewables (previously called future of clean energy) and climate technologies beyond electrification and renewables (previously called future of sustainable consumption).
  • Data sources were updated. This year, we included only closed deals in PitchBook data, which revised downward the investment numbers for 2018–22. For future of space technologies investments, we used research from McKinsey’s Aerospace & Defense Practice.

This new entrant represents the next frontier of AI. Building upon existing technologies such as applied AI and industrializing machine learning, generative AI has high potential and applicability across most industries. Interest in the topic (as gauged by news and internet searches) increased threefold from 2021 to 2022. As we recently wrote, generative AI and other foundational models  change the AI game by taking assistive technology to a new level, reducing application development time, and bringing powerful capabilities to nontechnical users. Generative AI is poised to add as much as $4.4 trillion in economic value from a combination of specific use cases and more diffuse uses—such as assisting with email drafts—that increase productivity. Still, while generative AI can unlock significant value, firms should not underestimate the economic significance and the growth potential that underlying AI technologies and industrializing machine learning can bring to various industries.

Investment in most tech trends tightened year over year, but the potential for future growth remains high, as further indicated by the recent rebound in tech valuations. Indeed, absolute investments remained strong in 2022, at more than $1 trillion combined, indicating great faith in the value potential of these trends. Trust architectures and digital identity grew the most out of last year’s 14 trends, increasing by nearly 50 percent as security, privacy, and resilience become increasingly critical across industries. Investment in other trends—such as applied AI, advanced connectivity, and cloud and edge computing—declined, but that is likely due, at least in part, to their maturity. More mature technologies can be more sensitive to short-term budget dynamics than more nascent technologies with longer investment time horizons, such as climate and mobility technologies. Also, as some technologies become more profitable, they can often scale further with lower marginal investment. Given that these technologies have applications in most industries, we have little doubt that mainstream adoption will continue to grow.

Organizations shouldn’t focus too heavily on the trends that are garnering the most attention. By focusing on only the most hyped trends, they may miss out on the significant value potential of other technologies and hinder the chance for purposeful capability building. Instead, companies seeking longer-term growth should focus on a portfolio-oriented investment across the tech trends most important to their business. Technologies such as cloud and edge computing and the future of bioengineering have shown steady increases in innovation and continue to have expanded use cases across industries. In fact, more than 400 edge use cases across various industries have been identified, and edge computing is projected to win double-digit growth globally over the next five years. Additionally, nascent technologies, such as quantum, continue to evolve and show significant potential for value creation. Our updated analysis for 2023 shows that the four industries likely to see the earliest economic impact from quantum computing—automotive, chemicals, financial services, and life sciences—stand to potentially gain up to $1.3 trillion in value by 2035. By carefully assessing the evolving landscape and considering a balanced approach, businesses can capitalize on both established and emerging technologies to propel innovation and achieve sustainable growth.

Tech talent dynamics

We can’t overstate the importance of talent as a key source in developing a competitive edge. A lack of talent is a top issue constraining growth. There’s a wide gap between the demand for people with the skills needed to capture value from the tech trends and available talent: our survey of 3.5 million job postings in these tech trends found that many of the skills in greatest demand have less than half as many qualified practitioners per posting as the global average. Companies should be on top of the talent market, ready to respond to notable shifts and to deliver a strong value proposition to the technologists they hope to hire and retain. For instance, recent layoffs in the tech sector may present a silver lining for other industries that have struggled to win the attention of attractive candidates and retain senior tech talent. In addition, some of these technologies will accelerate the pace of workforce transformation. In the coming decade, 20 to 30 percent of the time that workers spend on the job could be transformed by automation technologies, leading to significant shifts in the skills required to be successful. And companies should continue to look at how they can adjust roles or upskill individuals to meet their tailored job requirements. Job postings in fields related to tech trends grew at a very healthy 15 percent between 2021 and 2022, even though global job postings overall decreased by 13 percent. Applied AI and next-generation software development together posted nearly one million jobs between 2018 and 2022. Next-generation software development saw the most significant growth in number of jobs (exhibit).

Job posting for fields related to tech trends grew by 400,000 between 2021 and 2022, with generative AI growing the fastest.

Image description:

Small multiples of 15 slope charts show the number of job postings in different fields related to tech trends from 2021 to 2022. Overall growth of all fields combined was about 400,000 jobs, with applied AI having the most job postings in 2022 and experiencing a 6% increase from 2021. Next-generation software development had the second-highest number of job postings in 2022 and had 29% growth from 2021. Other categories shown, from most job postings to least in 2022, are as follows: cloud and edge computing, trust architecture and digital identity, future of mobility, electrification and renewables, climate tech beyond electrification and renewables, advanced connectivity, immersive-reality technologies, industrializing machine learning, Web3, future of bioengineering, future of space technologies, generative AI, and quantum technologies.

End of image description.

This bright outlook for practitioners in most fields highlights the challenge facing employers who are struggling to find enough talent to keep up with their demands. The shortage of qualified talent has been a persistent limiting factor in the growth of many high-tech fields, including AI, quantum technologies, space technologies, and electrification and renewables. The talent crunch is particularly pronounced for trends such as cloud computing and industrializing machine learning, which are required across most industries. It’s also a major challenge in areas that employ highly specialized professionals, such as the future of mobility and quantum computing (see interactive).

Michael Chui is a McKinsey Global Institute partner in McKinsey’s Bay Area office, where Mena Issler is an associate partner, Roger Roberts  is a partner, and Lareina Yee  is a senior partner.

The authors wish to thank the following McKinsey colleagues for their contributions to this research: Bharat Bahl, Soumya Banerjee, Arjita Bhan, Tanmay Bhatnagar, Jim Boehm, Andreas Breiter, Tom Brennan, Ryan Brukardt, Kevin Buehler, Zina Cole, Santiago Comella-Dorda, Brian Constantine, Daniela Cuneo, Wendy Cyffka, Chris Daehnick, Ian De Bode, Andrea Del Miglio, Jonathan DePrizio, Ivan Dyakonov, Torgyn Erland, Robin Giesbrecht, Carlo Giovine, Liz Grennan, Ferry Grijpink, Harsh Gupta, Martin Harrysson, David Harvey, Kersten Heineke, Matt Higginson, Alharith Hussin, Tore Johnston, Philipp Kampshoff, Hamza Khan, Nayur Khan, Naomi Kim, Jesse Klempner, Kelly Kochanski, Matej Macak, Stephanie Madner, Aishwarya Mohapatra, Timo Möller, Matt Mrozek, Evan Nazareth, Peter Noteboom, Anna Orthofer, Katherine Ottenbreit, Eric Parsonnet, Mark Patel, Bruce Philp, Fabian Queder, Robin Riedel, Tanya Rodchenko, Lucy Shenton, Henning Soller, Naveen Srikakulam, Shivam Srivastava, Bhargs Srivathsan, Erika Stanzl, Brooke Stokes, Malin Strandell-Jansson, Daniel Wallance, Allen Weinberg, Olivia White, Martin Wrulich, Perez Yeptho, Matija Zesko, Felix Ziegler, and Delphine Zurkiya.

They also wish to thank the external members of the McKinsey Technology Council.

This interactive was designed, developed, and edited by McKinsey Global Publishing’s Nayomi Chibana, Victor Cuevas, Richard Johnson, Stephanie Jones, Stephen Landau, LaShon Malone, Kanika Punwani, Katie Shearer, Rick Tetzeli, Sneha Vats, and Jessica Wang.

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