i enjoy problem solving

• Relationships

Learning to Love Your Problems

A first step in becoming a better problem-solver.

Posted May 13, 2012

Marsha Linehan, the creator of Dialectical Behavior Therapy , said that there are only four things you can do in response to any problem: Solve the problem, change your perception, radically accept the situation or stay miserable. Staying miserable includes making the problem worse, which we’ve probably all done at one point or another.

Remembering these four choices helps us stop searching for a solution that doesn't exist, like the old favorite of having the problem magically disappear or wishing the problem away. We say things to ourselves like maybe if I sleep on it, it will be different in the morning or I don't like my choices so I refuse to choose. We get angry, cry, and blare our horns (both figuratively and literally) at the car stopped at the red light in front of us, shouting “it” shouldn't be there and “it” shouldn't be so hard. If only that would work! Problems do exist and sometimes they are life changing and harder than understanding the speed of light. Whether we “should” have problems or not, we do, and though we all "should" have one, unfortunately there is no fairy godmother to make them go away.

The Allure of Avoiding

Most of us, when faced with situations we don't like, keep hoping for choices that don't exist and procrastinate doing what we have to do. Others may jump in with the first option that comes to mind without thinking through the consequences. Both are forms of avoiding. Avoidance is generally not the best way to approach life's difficulties, though sometimes we are rewarded with positive results. That occasional pay-off for avoiding may make it even more difficult for us to become more effective problem solvers.

So part of coping in problem situations is simply accepting that we have problems for which there are no perfect solutions with no downsides. We have them now and we’ll have them for many years to come. Getting up in the morning and hoping for a problem-free day is probably not the best survival skill. Problems are almost guaranteed, though they vary in severity and difficulty in solving. Having a problem-free life is not possible.

Many of you are probably arguing with that idea even as you read about it. It doesn’t seem logical, but for some reason many of us share an unspoken expectation that life could be problem-free and perhaps should be, if only we were good enough. Some of us seem to think that is the goal. Then we curse our bad luck, blame others or ourselves, and become discouraged when problems occur. None of that is really reasonable if we think about it. Problems are a part of life and relationships.

Changing Our Perception

Since we are going to have problems, then maybe we should change our view. If solving problems is a task we’ll have to do almost everyday, then maybe we should pay attention to our problem-solving skills. Instead of being happy to forget about problems as soon as they are over, maybe we should consider what we did that worked and what didn't work as well. Evaluating our skills and improving them could make the next challenge easier. And one of the skills to consider is our attitude.

In Solving Life’s Problems, the authors point out the importance of the way people view problems. Individuals who are good problem-solvers look at obstacles as a natural part of life, an opportunity to learn and to gain from experience. They approach problems as if they were inventing a new life for themselves. They evaluate the situation, define the issue and evaluate the pros and cons of all the possible solutions they can generate.

Good problem solvers believe in their ability to come up with solutions and to get through the problem. This helps them not become discouraged and give up easily or be afraid of issues and avoid them. For them it’s like a puzzle to be figured out. The good news is this attitude (as well as problem solving skills) can be learned.

If each time you encounter a problem you let go of fighting against it and instead think about how you can best deal with it, given the resources you have, you are likely to be more successful in finding an effective solution. Value your ability to be creative and know that there is no perfect answer with no costs.Your job is to find the best choice for you among the solutions that exist. Practice. Changing your view of problems will make a positive difference in lowering the stress in your life.

Nezu,A., Nezu, C.,and D'Zurilla, T.J. (2007). Solving Life's Problems. New York: Springer Publishing Company.

cc photo credit: thinklogically

Karyn Hall, Ph.D. , is the author of The Emotionally Sensitive Person, Mindfulness Exercises, and co-author of The Power of Validation.

• Find a Therapist
• Find a Treatment Center
• Find a Psychiatrist
• Find a Support Group
• Find Teletherapy
• United States
• Brooklyn, NY
• Chicago, IL
• Houston, TX
• Los Angeles, CA
• New York, NY
• Portland, OR
• San Diego, CA
• San Francisco, CA
• Seattle, WA
• Washington, DC
• Asperger's
• Bipolar Disorder
• Chronic Pain
• Eating Disorders
• Passive Aggression
• Personality
• Goal Setting
• Positive Psychology
• Stopping Smoking
• Low Sexual Desire
• Child Development
• Therapy Center NEW
• Diagnosis Dictionary
• Types of Therapy

Understanding what emotional intelligence looks like and the steps needed to improve it could light a path to a more emotionally adept world.

• Coronavirus Disease 2019
• Affective Forecasting
• Neuroscience

Why we love problem solving and you should too!

• Issue Resolution Analytic problem solving makes the best use of data, experience and knowledge. Learn more

In any organization, what sets leaders apart from followers? While education, certifications, and work experience lay the foundation, the true measure of an employee’s worth lies in applying these skills to tackle real challenges. At Kepner-Tregoe, we’re passionate about problem-solving because it’s the secret sauce that transforms potential into tangible business value.

Effective leadership hinges on problem-solving across various domains—operations, R&D, and IT. Savvy leaders grasp the complexity and ever-changing nature of their environments. They view challenges not as roadblocks but as opportunities to enhance processes. Recognizing the wealth of knowledge within their teams, they strategically connect people and opportunities, unleashing the full potential of their workforce and creating significant business impact.

Problem-solving isn’t solely about fixing things; it’s about seizing opportunities. Every invention, product, cultural development, and artwork stems from someone identifying a problem or opportunity and crafting a solution. These skills help people navigate their surroundings, spot opportunities, assess alternatives, and make choices that lead to positive changes.

While some may possess innate problem-solving abilities, most develop this skill through training or years of experience. The good news for businesses is that these impactful skills are teachable, and employees can quickly apply them, regardless of their role.

Reflect on the challenges and opportunities within your organization. Are your employees demonstrating leadership qualities by actively seeking improvement, or are they waiting for direction? Prioritizing problem-solving might be the key to unlocking untapped potential within your workforce.

Imagine if every employee spent a few minutes each day focused on problem-solving. Could it enhance operational profitability? Unlock new markets? Foster a competitive advantage? Absolutely! At KT, we cherish problem-solving because it merges people’s potential with the myriad opportunities around us. Once you witness the transformative power of problem-solving, we believe you’ll love it too!

For nearly six decades, Kepner-Tregoe’s problem-solving experts have been elevating organizations by enhancing employees’ skills, implementing problem management processes, and embedding a problem-solving culture. Discover how KT can unlock your company’s potential here .

We are experts in:

For inquiries, details, or a proposal!

Subscribe to the KT Newsletter

The Joy of Solving Problems

Life’s problems do not exist to beat you down. They exist to help you grow.

Do you ever go to the gym, stare at all the dumbbells lining the wall, and exclaim, “Dammit! Why are there so many weights here? I can’t possibly lift all of them! Look at how heavy they are! Why can’t they just have a few easy weights and let that be enough?”

Of course that sounds silly, but this is precisely how many people react to the various problems that surface in their lives.

“Dammit! Why do I have to be overweight? Why can’t I just be thin and fit? Why are there so many delicious foods that make me gain weight? Why does exercise have to be so hard? I’m so sick of being fat!”

“Dammit! Why does it have to be so hard to make money? How am I supposed to get out of debt when I can barely pay my bills? Why does it seem like every time I start to pull ahead, my car breaks down again? I’m so sick of being broke!”

“Dammit! Why can’t I find a girlfriend (boyfriend)? I’m a nice person, aren’t I? I’m tired of lame dates with total idiots! Maybe I should just be celibate. Why does this have to be so hard? I’m so sick of being alone!”

“Dammit! Why can’t I find a job I like? Why do I have to do stupid work I hate just to make money? What kind of life is this? How am I supposed to do what I love when I don’t even know what that is? I’m so sick of my job!”

Any of this sound familiar?

Problems as Obstacles

The attitudes reflected above depict problems as obstacles. They are roadblocks, annoyances, and irritations. They get in the way of living. They interfere with your peaceful enjoyment of life.

Given this mindset, you should do your best to prevent problems from arising whenever possible. If a problem occurs, it means something went wrong. It should have been anticipated and avoided. An unavoidable problem represents bad luck or a cruel twist of fate. Or perhaps it suggests you held the wrong thoughts and somehow attracted it via the Law of Attraction .

If you currently have problems on your plate, then you should try to eliminate them if you can. Aim for the delicious nirvana of a problem-free existence — everything in its proper place and nothing to worry about.

This is a terrible mindset to hold. The longer you think this way, the weaker you’ll become. This mindset puts you on a path with two primary branches.

The first branch leads to overwhelm. Eventually your life gets filled with problems you can’t easily solve. You’ll probably resort to some form of escapism to cope (such as via TV, web surfing, video games, excessive reading, alcohol and drugs, etc). You’ll get that slow sinking feeling that your life is slipping away from you. When new problems arise, you’ll become stressed, worried, or anxious.

The second branch leads to withdrawal. You gradually check out from the world in order to reduce the problems you’ll face. You may justify this with words like simplification and minimalism. If some part of your life gives you too much trouble, you try to surgically remove it. You probably live alone and have few friends. You favor work that’s easy, unchallenging, and unrewarding. The thought of living in a cave somewhere or meditating for days on end starts to sound like a good idea. All you want is peace, peace, peace, but you never seem to be able to stay there for long. Some annoyance always comes up.

There are other branches as well as variations of the two above, but for the most part, you’re either headed toward stressful overtraining or long-term atrophy. Either way, the longer you run these patterns, the weaker you become. Eventually problems that didn’t seem so big five years ago now feel like terrible burdens. “Dammit! Why did that light bulb have to burn out? Oh crap, I’m outta bulbs too. Now I have to go to the store. Ehhh… I’ll do it later. I just don’t have the energy to deal with this now.”

Problems as Opportunities

Let me offer you a different way of thinking about problems that’s a lot more empowering and a lot less whiny.

Problems do not exist to beat you down. They exist to help you grow stronger. Problems are like the dumbbells at the gym. If you attempt to lift them, you may feel tired in the short run, but you’ll grow stronger in the long run.

When you think about the various problems and challenges you’re facing in life, you may be tempted to assume that the goal is to reach the solution state — to get past the problem. But that’s a very narrow and largely disempowering perspective. That’s like saying that the point of going to the gym is to reach the end of your workout.

A more productive perspective is to consider that the activity of solving problems is what really matters. It’s the activity, not the final solution state, that helps you grow.

Suppose that one of your problems is that you’re broke and in debt. If so, I imagine that’s a problem you’d very much like to solve. You may feel desperate to arrive at a solution as quickly as possible. But the greatest value is found in the activity of solving this problem, not in the end result.

One of the reasons I’m doing well financially today is that I solved the problem of being broke about 10 years ago. It was definitely not an easy problem to solve. I had to go through a lot of difficult intermediate steps to become strong enough to solve it. I made many adjustments to my attitude. By lifting those weights, I grew stronger mentally, and my finances soon followed.

Consequently, I know that if I ever found myself broke at some point in the future, I could solve that problem again, probably much more quickly than I did the first time. Even though I have more to lose these days from a financial perspective, I don’t fear losing it. I know I have the strength to bounce back. My real gain wasn’t money. My real gains were inner strength, knowledge, and skill.

What would my life be like if I jumped instantly to the solution state without actually solving the problem on my own? Suppose I won the lottery. At first it might appear that all my financial troubles were solved. But I’d actually be in a far worse position.

As I was going through that period of financial scarcity, I prayed that I didn’t experience a cash windfall. I knew I had to solve the problem on my own. I didn’t want to accidentally get a big inheritance and rob myself of crucial financial lessons and training. When someone gave me lottery tickets as a gift, I got nervous because I was worried I might win.

It was hard dealing with some of those challenges, but I could see that my problems served a greater purpose. They were helping to train me up.

Another benefit is that by solving these problems for myself, I’ve been able to write many articles to share what I’ve learned. I couldn’t have done that if I bypassed all those difficult lessons.

Physical problems build physical strength. Mental problems build mental strength. Social problems build social strength. And all problems will on some level build spiritual strength (or strength of character).

This mindset has a positive long-term outlook. The longer you hold it, the stronger you become.

Problem-Solving Attitude Adjustment

I’m pretty sure I learned the value of problem solving from my Mom. For pretty much my entire life, she was a college math professor (and still is). She would often buy me books filled with problems to solve — math problems, visual problems, word problems, logic problems, etc. You can find these books in any local bookstore. That was her way of keeping me busy during summer vacation. 🙂

I grew to like these books, so I was exposed to lots of different problems as a child. At first I was baffled by most of the problems in these books, and I could solve very few of them. But I gradually got better.

When I was in the the fifth grade, I started learning BASIC computer programming, so that exposed me to even more problems. I began to see problem-solving as something to do for fun and as a way to get smarter over time.

By the time I was in high school, I really enjoyed solving interesting problems. If a teacher assigned more problems for extra credit, I would always do them — just for fun. It was almost an addiction. If I saw a problem, I got really curious and felt compelled to solve it.

Other students would sometimes come to me in the morning before school to ask for help with their math or science homework. And I’d help them. Often we weren’t even in the same class, but I had a school-wide reputation as a good problem solver. With the encouragement of one of my teachers, I also did some tutoring in math. That was even better because I got paid to teach people problem-solving skills.

One morning my physics teacher walked up to me at my locker before school and asked me to step inside his classroom. He presented me with a physics problem that he couldn’t seem to solve. I solved it easily, not because I was better than him at physics but because I’d been exposed to such an enormous variety of problems that my mind just saw the solution. That physics problem fit the pattern of a class of problems I already knew how to solve. My solution was unusual for a physics problem, but it wasn’t that unusual for a math problem.

During Christmas break in my senior year, I was bored during the two weeks off from school… partly because I had no serious problems to deal with. So I opened my calculus textbook and started reading ahead and working through some problems. I did it simply because I enjoyed the challenge.

After the holiday break (at the start of my final semester of high school), I went up to my calculus teacher and handed him a big stack of papers. I told him that during the holiday break, I completed all the homework he would assign for the rest of the year.

He said, “But how did you know which problems I’d assign?” I said, “I didn’t, so I just did them all.”

Typically he’d assign 12-15 problems from each chapter for homework. I probably did about four times that amount.

Of course that left my calculus teacher wondering, “Now what the heck am I supposed to do with Steve for the next five months? He’ll be sitting in class twiddling his thumbs the whole time.” He actually found creative ways to push me, giving me special assignments and take-home exams to do on my own. During classes, I mostly tuned out from the lectures and wrote a blackjack game for my programmable calculator. More problem solving.

It was only later in life that I realized how helpful it is to generalize this attitude beyond math, science, and logic problems and into the realm of practical daily existence.

For example, it’s no secret that I despise accounting work. I find it to be the most boring part of running a business. I outsource most of it by using an accountant, but you can never totally disengage yourself from the numbers and financial obligations when running a business… unless you’re in a position to request a government bailout because you’re “too big to fail.” 😉

Instead of resisting the accounting work, I decided to see it as a training exercise. The point isn’t to get to the end of the work and be done with it. The point is to use the work to grow stronger. Keeping the financial side of my business in good order helps me become more organized and efficient. I know that if I can get really good at managing the financial side of my business, that training will serve me well for many years to come.

I could outsource more of this work, but right now I don’t want to. It wouldn’t be a good idea to do that yet. This work is teaching me important lessons I need to personally integrate at this time in my business life. Otherwise I risk screwing things up when I have more money and more business complexity to manage. I can outsource more of it later, but right now I can tell that this training is still helping me get stronger. I have to master the 20-lb dumbbells before I can progress to 25 lbs.

Overcoming Overwhelm

If you’ve been slacking off due to escapism, when you pull your head out of the sand, you may find yourself surrounded by problems that seem too heavy to lift — deep in debt, a dead-end job, a sucky relationship situation, a big belly, no sense of purpose, etc. That’s okay. Just start with the lightest weights, and train up from there. As you clear some of those minor problems, you’ll begin feeling stronger and more hopeful. Eventually you’ll be ready to tackle some mid-sized problems… and then the really big ones.

Cleaning, organizing, and minor repairs are great places to begin. Straighten your desk. Clean the toilet. Organize one shelf. Clear your email inbox. Hang that picture. Remove the expired food from your fridge.

You can also use timeboxing for this. Set aside a fixed period of time, say 30-90 minutes, and just make a dent in some of your problems. When the time is up, you’re free to stop, regardless of how much progress you’ve made. I often use timeboxing for tedious tasks like cleaning up a hard drive that needs better structuring of its folders. I’ll chip away at it for 30 minutes every few days until it’s complete. That way the task never feels too overwhelming. The long-term benefit of dealing with little problems is that you get good at processing them quickly. My parents are masters at this. Every weekend they would tackle little problems in batches, so the house was clean, neat, and in good order at all times.

Think of a problem-solving session as a short workout for your mental discipline, much like going to the gym. If you conduct these problem-solving workouts regularly, you’ll gradually get stronger, and little problems will no longer seem so troublesome.

Getting Stronger

Solving problems increases your resourcefulness. The more problems you solve, the better you get at problem solving.

This attitude adjustment can be very effective. If you start seeing your problems as training exercises intended to make you stronger, you’ll be able to face your problems with a can-do attitude. You know it will be hard, and you accept that it’s supposed to be hard. The weight is supposed to be heavy, and the workout is supposed to be tiring. If it was too easy, it wouldn’t help you grow.

You may feel some stress and strain when you’re in the thick of a tough problem, but you’d feel the same way doing a tough workout at the gym.

Don’t bemoan your problems. Be grateful for them. They’re training you to become smarter and stronger. Learn to enjoy the training you’re receiving. Years from now you’ll be grateful you had to deal with these problems because of how much stronger you’ve grown.

Don’t resist resistance training. 😉

Receive Steve's new articles by email .

Read related articles:

Unlock your full potential with steve's transformative courses.

Explore our range of immersive courses designed to help you grow, align with your values, and create the life you truly desire. Discover the perfect course for you:

11 One-Minute Actions to Boost Your Daily Productivity

Get steve pavlina’s free pdf guide: one-minute productivity hacks.

• Activate a focused state of mind
• Use a timer trick to get more done
• Prime yourself to finish early

Enter your email address below, and click "Download Now" to get the free guide and subscribe to Steve's newsletter.

Thanks for requesting the One-Minute Productivity Hacks PDF. To receive your download link, please click the confirmation link in the email that has been sent to you.

16 Ways to Playfully Attract Abundance

Get steve pavlina’s free pdf: the explorer's guide to manifesting.

• Focus your attention on your desires
• Learn the most powerful attractors
• Avoid common manifestation mistakes

Enter your email address below, and click the button to get the free guide and subscribe to Steve's newsletter.

Thanks for requesting the The Explorer's Guide to Manifesting PDF. To receive your download link, please click the confirmation link in the email that has been sent to you.

How to Be Stronger Than Your Bills and Debt

Watch steve pavlina’s free video: be your own authority.

• Feel empowered even when you're in debt
• Powerfully deal with corporations, governments, and bureaucracies
• Replace fear with courageous action

Enter your email address below, and click the button to watch the video and subscribe to Steve's newsletter.

Thanks for requesting access to the Be Your Own Authority video. To watch the video, please click the confirmation link in the email that has been sent to you.

Are You Still Resisting Life's Challenges?

Get steve pavlina’s free pdf guide: extraordinary gratitude.

• Turn resistance into appreciation
• See the lessons behind life's challenges
• Accept your power as a conscious creator

Thanks for requesting the Extraordinary Gratitude  PDF. To receive your download link, please click the confirmation link in the email that has been sent to you.

How it works

For Business

Join Mind Tools

Self-Assessment • 20 min read

How Good Is Your Problem Solving?

Use a systematic approach..

By the Mind Tools Content Team

Good problem solving skills are fundamentally important if you're going to be successful in your career.

But problems are something that we don't particularly like.

They're time-consuming.

They muscle their way into already packed schedules.

They force us to think about an uncertain future.

And they never seem to go away!

That's why, when faced with problems, most of us try to eliminate them as quickly as possible. But have you ever chosen the easiest or most obvious solution – and then realized that you have entirely missed a much better solution? Or have you found yourself fixing just the symptoms of a problem, only for the situation to get much worse?

To be an effective problem-solver, you need to be systematic and logical in your approach. This quiz helps you assess your current approach to problem solving. By improving this, you'll make better overall decisions. And as you increase your confidence with solving problems, you'll be less likely to rush to the first solution – which may not necessarily be the best one.

Once you've completed the quiz, we'll direct you to tools and resources that can help you make the most of your problem-solving skills.

How Good Are You at Solving Problems?

Instructions.

For each statement, click the button in the column that best describes you. Please answer questions as you actually are (rather than how you think you should be), and don't worry if some questions seem to score in the 'wrong direction'. When you are finished, please click the 'Calculate My Total' button at the bottom of the test.

Answering these questions should have helped you recognize the key steps associated with effective problem solving.

This quiz is based on Dr Min Basadur's Simplexity Thinking problem-solving model. This eight-step process follows the circular pattern shown below, within which current problems are solved and new problems are identified on an ongoing basis. This assessment has not been validated and is intended for illustrative purposes only.

Below, we outline the tools and strategies you can use for each stage of the problem-solving process. Enjoy exploring these stages!

Step 1: Find the Problem (Questions 7, 12)

Some problems are very obvious, however others are not so easily identified. As part of an effective problem-solving process, you need to look actively for problems – even when things seem to be running fine. Proactive problem solving helps you avoid emergencies and allows you to be calm and in control when issues arise.

These techniques can help you do this:

PEST Analysis helps you pick up changes to your environment that you should be paying attention to. Make sure too that you're watching changes in customer needs and market dynamics, and that you're monitoring trends that are relevant to your industry.

Risk Analysis helps you identify significant business risks.

Failure Modes and Effects Analysis helps you identify possible points of failure in your business process, so that you can fix these before problems arise.

After Action Reviews help you scan recent performance to identify things that can be done better in the future.

Where you have several problems to solve, our articles on Prioritization and Pareto Analysis help you think about which ones you should focus on first.

Step 2: Find the Facts (Questions 10, 14)

After identifying a potential problem, you need information. What factors contribute to the problem? Who is involved with it? What solutions have been tried before? What do others think about the problem?

If you move forward to find a solution too quickly, you risk relying on imperfect information that's based on assumptions and limited perspectives, so make sure that you research the problem thoroughly.

Step 3: Define the Problem (Questions 3, 9)

Now that you understand the problem, define it clearly and completely. Writing a clear problem definition forces you to establish specific boundaries for the problem. This keeps the scope from growing too large, and it helps you stay focused on the main issues.

A great tool to use at this stage is CATWOE . With this process, you analyze potential problems by looking at them from six perspectives, those of its Customers; Actors (people within the organization); the Transformation, or business process; the World-view, or top-down view of what's going on; the Owner; and the wider organizational Environment. By looking at a situation from these perspectives, you can open your mind and come to a much sharper and more comprehensive definition of the problem.

Cause and Effect Analysis is another good tool to use here, as it helps you think about the many different factors that can contribute to a problem. This helps you separate the symptoms of a problem from its fundamental causes.

Step 4: Find Ideas (Questions 4, 13)

With a clear problem definition, start generating ideas for a solution. The key here is to be flexible in the way you approach a problem. You want to be able to see it from as many perspectives as possible. Looking for patterns or common elements in different parts of the problem can sometimes help. You can also use metaphors and analogies to help analyze the problem, discover similarities to other issues, and think of solutions based on those similarities.

Traditional brainstorming and reverse brainstorming are very useful here. By taking the time to generate a range of creative solutions to the problem, you'll significantly increase the likelihood that you'll find the best possible solution, not just a semi-adequate one. Where appropriate, involve people with different viewpoints to expand the volume of ideas generated.

Tip: Don't evaluate your ideas until step 5. If you do, this will limit your creativity at too early a stage.

Step 5: Select and Evaluate (Questions 6, 15)

After finding ideas, you'll have many options that must be evaluated. It's tempting at this stage to charge in and start discarding ideas immediately. However, if you do this without first determining the criteria for a good solution, you risk rejecting an alternative that has real potential.

Decide what elements are needed for a realistic and practical solution, and think about the criteria you'll use to choose between potential solutions.

Paired Comparison Analysis , Decision Matrix Analysis and Risk Analysis are useful techniques here, as are many of the specialist resources available within our Decision-Making section . Enjoy exploring these!

Step 6: Plan (Questions 1, 16)

You might think that choosing a solution is the end of a problem-solving process. In fact, it's simply the start of the next phase in problem solving: implementation. This involves lots of planning and preparation. If you haven't already developed a full Risk Analysis in the evaluation phase, do so now. It's important to know what to be prepared for as you begin to roll out your proposed solution.

The type of planning that you need to do depends on the size of the implementation project that you need to set up. For small projects, all you'll often need are Action Plans that outline who will do what, when, and how. Larger projects need more sophisticated approaches – you'll find out more about these in the article What is Project Management? And for projects that affect many other people, you'll need to think about Change Management as well.

Here, it can be useful to conduct an Impact Analysis to help you identify potential resistance as well as alert you to problems you may not have anticipated. Force Field Analysis will also help you uncover the various pressures for and against your proposed solution. Once you've done the detailed planning, it can also be useful at this stage to make a final Go/No-Go Decision , making sure that it's actually worth going ahead with the selected option.

Step 7: Sell the Idea (Questions 5, 8)

As part of the planning process, you must convince other stakeholders that your solution is the best one. You'll likely meet with resistance, so before you try to “sell” your idea, make sure you've considered all the consequences.

As you begin communicating your plan, listen to what people say, and make changes as necessary. The better the overall solution meets everyone's needs, the greater its positive impact will be! For more tips on selling your idea, read our article on Creating a Value Proposition and use our Sell Your Idea Skillbook.

Step 8: Act (Questions 2, 11)

Finally, once you've convinced your key stakeholders that your proposed solution is worth running with, you can move on to the implementation stage. This is the exciting and rewarding part of problem solving, which makes the whole process seem worthwhile.

This action stage is an end, but it's also a beginning: once you've completed your implementation, it's time to move into the next cycle of problem solving by returning to the scanning stage. By doing this, you'll continue improving your organization as you move into the future.

Problem solving is an exceptionally important workplace skill.

Being a competent and confident problem solver will create many opportunities for you. By using a well-developed model like Simplexity Thinking for solving problems, you can approach the process systematically, and be comfortable that the decisions you make are solid.

Given the unpredictable nature of problems, it's very reassuring to know that, by following a structured plan, you've done everything you can to resolve the problem to the best of your ability.

This assessment has not been validated and is intended for illustrative purposes only. It is just one of many Mind Tool quizzes that can help you to evaluate your abilities in a wide range of important career skills.

If you want to reproduce this quiz, you can purchase downloadable copies in our Store .

You've accessed 1 of your 2 free resources.

Get unlimited access

Discover more content

4 logical fallacies.

Avoid Common Types of Faulty Reasoning

Problem Solving

Add comment

Comments (2)

Afkar Hashmi

😇 This tool is very useful for me.

over 1 year

Very impactful

Team Management

Learn the key aspects of managing a team, from building and developing your team, to working with different types of teams, and troubleshooting common problems.

Sign-up to our newsletter

Subscribing to the Mind Tools newsletter will keep you up-to-date with our latest updates and newest resources.

Subscribe now

Business Skills

Personal Development

Leadership and Management

Member Extras

Most Popular

Newest Releases

SWOT Analysis

SMART Goals

Mind Tools Store

About Mind Tools Content

Discover something new today

How to stop procrastinating.

Overcoming the Habit of Delaying Important Tasks

What Is Time Management?

Working Smarter to Enhance Productivity

How Emotionally Intelligent Are You?

Boosting Your People Skills

Self-Assessment

What's Your Leadership Style?

Learn About the Strengths and Weaknesses of the Way You Like to Lead

Recommended for you

Networked for learning.

How Different Organizations Use Technology to Collaborate, Innovate and Learn

Case Studies

Business Operations and Process Management

Strategy Tools

Customer Service

Business Ethics and Values

Handling Information and Data

Project Management

Knowledge Management

Self-Development and Goal Setting

Time Management

Presentation Skills

Learning Skills

Career Skills

Communication Skills

Negotiation, Persuasion and Influence

Working With Others

Difficult Conversations

Creativity Tools

Self-Management

Work-Life Balance

Stress Management and Wellbeing

Coaching and Mentoring

Change Management

Managing Conflict

Delegation and Empowerment

Performance Management

Leadership Skills

Developing Your Team

Talent Management

Decision Making

Member Podcast

• Bipolar Disorder
• Therapy Center
• When To See a Therapist
• Types of Therapy
• Best Online Therapy
• Best Couples Therapy
• Best Family Therapy
• Managing Stress
• Sleep and Dreaming
• Understanding Emotions
• Self-Improvement
• Healthy Relationships
• Student Resources
• Personality Types
• Guided Meditations
• Verywell Mind Insights
• 2023 Verywell Mind 25
• Mental Health in the Classroom
• Editorial Process
• Meet Our Review Board
• Crisis Support

Overview of the Problem-Solving Mental Process

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing in eating behaviors, stress management, and health behavior change.

• Identify the Problem
• Define the Problem
• Form a Strategy
• Organize Information
• Allocate Resources
• Monitor Progress
• Evaluate the Results

Frequently Asked Questions

Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.

The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.

It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.

In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.

The following steps include developing strategies and organizing knowledge.

1. Identifying the Problem

While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.

Some strategies that you might use to figure out the source of a problem include :

• Asking questions about the problem
• Breaking the problem down into smaller pieces
• Looking at the problem from different perspectives
• Conducting research to figure out what relationships exist between different variables

2. Defining the Problem

After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address

At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.

3. Forming a Strategy

After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.

The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.

• Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
• Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.

Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.

4. Organizing Information

Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.

When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.

5. Allocating Resources

Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.

If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.

At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.

6. Monitoring Progress

After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.

It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.

Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .

7. Evaluating the Results

After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.

Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.

A Word From Verywell​

It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.

Get Advice From The Verywell Mind Podcast

Hosted by therapist Amy Morin, LCSW, this episode of The Verywell Mind Podcast shares how you can stop dwelling in a negative mindset.

Follow Now : Apple Podcasts / Spotify / Google Podcasts

You can become a better problem solving by:

• Practicing brainstorming and coming up with multiple potential solutions to problems
• Being open-minded and considering all possible options before making a decision
• Breaking down problems into smaller, more manageable pieces
• Asking for help when needed
• Researching different problem-solving techniques and trying out new ones
• Learning from mistakes and using them as opportunities to grow

It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.

Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.

If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.

Davidson JE, Sternberg RJ, editors.  The Psychology of Problem Solving .  Cambridge University Press; 2003. doi:10.1017/CBO9780511615771

Sarathy V. Real world problem-solving .  Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

• SUGGESTED TOPICS
• The Magazine
• Newsletters
• Managing Yourself
• Managing Teams
• Work-life Balance
• The Big Idea
• Data & Visuals
• Reading Lists
• Case Selections
• HBR Learning
• Topic Feeds
• Account Settings
• Email Preferences

Share Podcast

Do You Understand the Problem You’re Trying to Solve?

To solve tough problems at work, first ask these questions.

• Apple Podcasts
• Google Podcasts

Problem solving skills are invaluable in any job. But all too often, we jump to find solutions to a problem without taking time to really understand the dilemma we face, according to Thomas Wedell-Wedellsborg , an expert in innovation and the author of the book, What’s Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve .

In this episode, you’ll learn how to reframe tough problems by asking questions that reveal all the factors and assumptions that contribute to the situation. You’ll also learn why searching for just one root cause can be misleading.

Key episode topics include: leadership, decision making and problem solving, power and influence, business management.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

• Listen to the original HBR IdeaCast episode: The Secret to Better Problem Solving (2016)
• Find more episodes of HBR IdeaCast
• Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org .

HANNAH BATES: Welcome to HBR on Leadership , case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you.

Problem solving skills are invaluable in any job. But even the most experienced among us can fall into the trap of solving the wrong problem.

Thomas Wedell-Wedellsborg says that all too often, we jump to find solutions to a problem – without taking time to really understand what we’re facing.

He’s an expert in innovation, and he’s the author of the book, What’s Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve .

  In this episode, you’ll learn how to reframe tough problems, by asking questions that reveal all the factors and assumptions that contribute to the situation. You’ll also learn why searching for one root cause can be misleading. And you’ll learn how to use experimentation and rapid prototyping as problem-solving tools.

This episode originally aired on HBR IdeaCast in December 2016. Here it is.

SARAH GREEN CARMICHAEL: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Sarah Green Carmichael.

Problem solving is popular. People put it on their resumes. Managers believe they excel at it. Companies count it as a key proficiency. We solve customers’ problems.

The problem is we often solve the wrong problems. Albert Einstein and Peter Drucker alike have discussed the difficulty of effective diagnosis. There are great frameworks for getting teams to attack true problems, but they’re often hard to do daily and on the fly. That’s where our guest comes in.

Thomas Wedell-Wedellsborg is a consultant who helps companies and managers reframe their problems so they can come up with an effective solution faster. He asks the question “Are You Solving The Right Problems?” in the January-February 2017 issue of Harvard Business Review. Thomas, thank you so much for coming on the HBR IdeaCast .

THOMAS WEDELL-WEDELLSBORG: Thanks for inviting me.

SARAH GREEN CARMICHAEL: So, I thought maybe we could start by talking about the problem of talking about problem reframing. What is that exactly?

THOMAS WEDELL-WEDELLSBORG: Basically, when people face a problem, they tend to jump into solution mode to rapidly, and very often that means that they don’t really understand, necessarily, the problem they’re trying to solve. And so, reframing is really a– at heart, it’s a method that helps you avoid that by taking a second to go in and ask two questions, basically saying, first of all, wait. What is the problem we’re trying to solve? And then crucially asking, is there a different way to think about what the problem actually is?

SARAH GREEN CARMICHAEL: So, I feel like so often when this comes up in meetings, you know, someone says that, and maybe they throw out the Einstein quote about you spend an hour of problem solving, you spend 55 minutes to find the problem. And then everyone else in the room kind of gets irritated. So, maybe just give us an example of maybe how this would work in practice in a way that would not, sort of, set people’s teeth on edge, like oh, here Sarah goes again, reframing the whole problem instead of just solving it.

THOMAS WEDELL-WEDELLSBORG: I mean, you’re bringing up something that’s, I think is crucial, which is to create legitimacy for the method. So, one of the reasons why I put out the article is to give people a tool to say actually, this thing is still important, and we need to do it. But I think the really critical thing in order to make this work in a meeting is actually to learn how to do it fast, because if you have the idea that you need to spend 30 minutes in a meeting delving deeply into the problem, I mean, that’s going to be uphill for most problems. So, the critical thing here is really to try to make it a practice you can implement very, very rapidly.

There’s an example that I would suggest memorizing. This is the example that I use to explain very rapidly what it is. And it’s basically, I call it the slow elevator problem. You imagine that you are the owner of an office building, and that your tenants are complaining that the elevator’s slow.

Now, if you take that problem framing for granted, you’re going to start thinking creatively around how do we make the elevator faster. Do we install a new motor? Do we have to buy a new lift somewhere?

The thing is, though, if you ask people who actually work with facilities management, well, they’re going to have a different solution for you, which is put up a mirror next to the elevator. That’s what happens is, of course, that people go oh, I’m busy. I’m busy. I’m– oh, a mirror. Oh, that’s beautiful.

And then they forget time. What’s interesting about that example is that the idea with a mirror is actually a solution to a different problem than the one you first proposed. And so, the whole idea here is once you get good at using reframing, you can quickly identify other aspects of the problem that might be much better to try to solve than the original one you found. It’s not necessarily that the first one is wrong. It’s just that there might be better problems out there to attack that we can, means we can do things much faster, cheaper, or better.

SARAH GREEN CARMICHAEL: So, in that example, I can understand how A, it’s probably expensive to make the elevator faster, so it’s much cheaper just to put up a mirror. And B, maybe the real problem people are actually feeling, even though they’re not articulating it right, is like, I hate waiting for the elevator. But if you let them sort of fix their hair or check their teeth, they’re suddenly distracted and don’t notice.

But if you have, this is sort of a pedestrian example, but say you have a roommate or a spouse who doesn’t clean up the kitchen. Facing that problem and not having your elegant solution already there to highlight the contrast between the perceived problem and the real problem, how would you take a problem like that and attack it using this method so that you can see what some of the other options might be?

THOMAS WEDELL-WEDELLSBORG: Right. So, I mean, let’s say it’s you who have that problem. I would go in and say, first of all, what would you say the problem is? Like, if you were to describe your view of the problem, what would that be?

SARAH GREEN CARMICHAEL: I hate cleaning the kitchen, and I want someone else to clean it up.

THOMAS WEDELL-WEDELLSBORG: OK. So, my first observation, you know, that somebody else might not necessarily be your spouse. So, already there, there’s an inbuilt assumption in your question around oh, it has to be my husband who does the cleaning. So, it might actually be worth, already there to say, is that really the only problem you have? That you hate cleaning the kitchen, and you want to avoid it? Or might there be something around, as well, getting a better relationship in terms of how you solve problems in general or establishing a better way to handle small problems when dealing with your spouse?

SARAH GREEN CARMICHAEL: Or maybe, now that I’m thinking that, maybe the problem is that you just can’t find the stuff in the kitchen when you need to find it.

THOMAS WEDELL-WEDELLSBORG: Right, and so that’s an example of a reframing, that actually why is it a problem that the kitchen is not clean? Is it only because you hate the act of cleaning, or does it actually mean that it just takes you a lot longer and gets a lot messier to actually use the kitchen, which is a different problem. The way you describe this problem now, is there anything that’s missing from that description?

SARAH GREEN CARMICHAEL: That is a really good question.

THOMAS WEDELL-WEDELLSBORG: Other, basically asking other factors that we are not talking about right now, and I say those because people tend to, when given a problem, they tend to delve deeper into the detail. What often is missing is actually an element outside of the initial description of the problem that might be really relevant to what’s going on. Like, why does the kitchen get messy in the first place? Is it something about the way you use it or your cooking habits? Is it because the neighbor’s kids, kind of, use it all the time?

There might, very often, there might be issues that you’re not really thinking about when you first describe the problem that actually has a big effect on it.

SARAH GREEN CARMICHAEL: I think at this point it would be helpful to maybe get another business example, and I’m wondering if you could tell us the story of the dog adoption problem.

THOMAS WEDELL-WEDELLSBORG: Yeah. This is a big problem in the US. If you work in the shelter industry, basically because dogs are so popular, more than 3 million dogs every year enter a shelter, and currently only about half of those actually find a new home and get adopted. And so, this is a problem that has persisted. It’s been, like, a structural problem for decades in this space. In the last three years, where people found new ways to address it.

So a woman called Lori Weise who runs a rescue organization in South LA, and she actually went in and challenged the very idea of what we were trying to do. She said, no, no. The problem we’re trying to solve is not about how to get more people to adopt dogs. It is about keeping the dogs with their first family so they never enter the shelter system in the first place.

In 2013, she started what’s called a Shelter Intervention Program that basically works like this. If a family comes and wants to hand over their dog, these are called owner surrenders. It’s about 30% of all dogs that come into a shelter. All they would do is go up and ask, if you could, would you like to keep your animal? And if they said yes, they would try to fix whatever helped them fix the problem, but that made them turn over this.

And sometimes that might be that they moved into a new building. The landlord required a deposit, and they simply didn’t have the money to put down a deposit. Or the dog might need a $10 rabies shot, but they didn’t know how to get access to a vet.

And so, by instigating that program, just in the first year, she took her, basically the amount of dollars they spent per animal they helped went from something like $85 down to around $60. Just an immediate impact, and her program now is being rolled out, is being supported by the ASPCA, which is one of the big animal welfare stations, and it’s being rolled out to various other places.

And I think what really struck me with that example was this was not dependent on having the internet. This was not, oh, we needed to have everybody mobile before we could come up with this. This, conceivably, we could have done 20 years ago. Only, it only happened when somebody, like in this case Lori, went in and actually rethought what the problem they were trying to solve was in the first place.

SARAH GREEN CARMICHAEL: So, what I also think is so interesting about that example is that when you talk about it, it doesn’t sound like the kind of thing that would have been thought of through other kinds of problem solving methods. There wasn’t necessarily an After Action Review or a 5 Whys exercise or a Six Sigma type intervention. I don’t want to throw those other methods under the bus, but how can you get such powerful results with such a very simple way of thinking about something?

THOMAS WEDELL-WEDELLSBORG: That was something that struck me as well. This, in a way, reframing and the idea of the problem diagnosis is important is something we’ve known for a long, long time. And we’ve actually have built some tools to help out. If you worked with us professionally, you are familiar with, like, Six Sigma, TRIZ, and so on. You mentioned 5 Whys. A root cause analysis is another one that a lot of people are familiar with.

Those are our good tools, and they’re definitely better than nothing. But what I notice when I work with the companies applying those was those tools tend to make you dig deeper into the first understanding of the problem we have. If it’s the elevator example, people start asking, well, is that the cable strength, or is the capacity of the elevator? That they kind of get caught by the details.

That, in a way, is a bad way to work on problems because it really assumes that there’s like a, you can almost hear it, a root cause. That you have to dig down and find the one true problem, and everything else was just symptoms. That’s a bad way to think about problems because problems tend to be multicausal.

There tend to be lots of causes or levers you can potentially press to address a problem. And if you think there’s only one, if that’s the right problem, that’s actually a dangerous way. And so I think that’s why, that this is a method I’ve worked with over the last five years, trying to basically refine how to make people better at this, and the key tends to be this thing about shifting out and saying, is there a totally different way of thinking about the problem versus getting too caught up in the mechanistic details of what happens.

SARAH GREEN CARMICHAEL: What about experimentation? Because that’s another method that’s become really popular with the rise of Lean Startup and lots of other innovation methodologies. Why wouldn’t it have worked to, say, experiment with many different types of fixing the dog adoption problem, and then just pick the one that works the best?

THOMAS WEDELL-WEDELLSBORG: You could say in the dog space, that’s what’s been going on. I mean, there is, in this industry and a lot of, it’s largely volunteer driven. People have experimented, and they found different ways of trying to cope. And that has definitely made the problem better. So, I wouldn’t say that experimentation is bad, quite the contrary. Rapid prototyping, quickly putting something out into the world and learning from it, that’s a fantastic way to learn more and to move forward.

My point is, though, that I feel we’ve come to rely too much on that. There’s like, if you look at the start up space, the wisdom is now just to put something quickly into the market, and then if it doesn’t work, pivot and just do more stuff. What reframing really is, I think of it as the cognitive counterpoint to prototyping. So, this is really a way of seeing very quickly, like not just working on the solution, but also working on our understanding of the problem and trying to see is there a different way to think about that.

If you only stick with experimentation, again, you tend to sometimes stay too much in the same space trying minute variations of something instead of taking a step back and saying, wait a minute. What is this telling us about what the real issue is?

SARAH GREEN CARMICHAEL: So, to go back to something that we touched on earlier, when we were talking about the completely hypothetical example of a spouse who does not clean the kitchen–

THOMAS WEDELL-WEDELLSBORG: Completely, completely hypothetical.

SARAH GREEN CARMICHAEL: Yes. For the record, my husband is a great kitchen cleaner.

You started asking me some questions that I could see immediately were helping me rethink that problem. Is that kind of the key, just having a checklist of questions to ask yourself? How do you really start to put this into practice?

THOMAS WEDELL-WEDELLSBORG: I think there are two steps in that. The first one is just to make yourself better at the method. Yes, you should kind of work with a checklist. In the article, I kind of outlined seven practices that you can use to do this.

But importantly, I would say you have to consider that as, basically, a set of training wheels. I think there’s a big, big danger in getting caught in a checklist. This is something I work with.

My co-author Paddy Miller, it’s one of his insights. That if you start giving people a checklist for things like this, they start following it. And that’s actually a problem, because what you really want them to do is start challenging their thinking.

So the way to handle this is to get some practice using it. Do use the checklist initially, but then try to step away from it and try to see if you can organically make– it’s almost a habit of mind. When you run into a colleague in the hallway and she has a problem and you have five minutes, like, delving in and just starting asking some of those questions and using your intuition to say, wait, how is she talking about this problem? And is there a question or two I can ask her about the problem that can help her rethink it?

SARAH GREEN CARMICHAEL: Well, that is also just a very different approach, because I think in that situation, most of us can’t go 30 seconds without jumping in and offering solutions.

THOMAS WEDELL-WEDELLSBORG: Very true. The drive toward solutions is very strong. And to be clear, I mean, there’s nothing wrong with that if the solutions work. So, many problems are just solved by oh, you know, oh, here’s the way to do that. Great.

But this is really a powerful method for those problems where either it’s something we’ve been banging our heads against tons of times without making progress, or when you need to come up with a really creative solution. When you’re facing a competitor with a much bigger budget, and you know, if you solve the same problem later, you’re not going to win. So, that basic idea of taking that approach to problems can often help you move forward in a different way than just like, oh, I have a solution.

I would say there’s also, there’s some interesting psychological stuff going on, right? Where you may have tried this, but if somebody tries to serve up a solution to a problem I have, I’m often resistant towards them. Kind if like, no, no, no, no, no, no. That solution is not going to work in my world. Whereas if you get them to discuss and analyze what the problem really is, you might actually dig something up.

Let’s go back to the kitchen example. One powerful question is just to say, what’s your own part in creating this problem? It’s very often, like, people, they describe problems as if it’s something that’s inflicted upon them from the external world, and they are innocent bystanders in that.

SARAH GREEN CARMICHAEL: Right, or crazy customers with unreasonable demands.

THOMAS WEDELL-WEDELLSBORG: Exactly, right. I don’t think I’ve ever met an agency or consultancy that didn’t, like, gossip about their customers. Oh, my god, they’re horrible. That, you know, classic thing, why don’t they want to take more risk? Well, risk is bad.

It’s their business that’s on the line, not the consultancy’s, right? So, absolutely, that’s one of the things when you step into a different mindset and kind of, wait. Oh yeah, maybe I actually am part of creating this problem in a sense, as well. That tends to open some new doors for you to move forward, in a way, with stuff that you may have been struggling with for years.

SARAH GREEN CARMICHAEL: So, we’ve surfaced a couple of questions that are useful. I’m curious to know, what are some of the other questions that you find yourself asking in these situations, given that you have made this sort of mental habit that you do? What are the questions that people seem to find really useful?

THOMAS WEDELL-WEDELLSBORG: One easy one is just to ask if there are any positive exceptions to the problem. So, was there day where your kitchen was actually spotlessly clean? And then asking, what was different about that day? Like, what happened there that didn’t happen the other days? That can very often point people towards a factor that they hadn’t considered previously.

SARAH GREEN CARMICHAEL: We got take-out.

THOMAS WEDELL-WEDELLSBORG: S,o that is your solution. Take-out from [INAUDIBLE]. That might have other problems.

Another good question, and this is a little bit more high level. It’s actually more making an observation about labeling how that person thinks about the problem. And what I mean with that is, we have problem categories in our head. So, if I say, let’s say that you describe a problem to me and say, well, we have a really great product and are, it’s much better than our previous product, but people aren’t buying it. I think we need to put more marketing dollars into this.

Now you can go in and say, that’s interesting. This sounds like you’re thinking of this as a communications problem. Is there a different way of thinking about that? Because you can almost tell how, when the second you say communications, there are some ideas about how do you solve a communications problem. Typically with more communication.

And what you might do is go in and suggest, well, have you considered that it might be, say, an incentive problem? Are there incentives on behalf of the purchasing manager at your clients that are obstructing you? Might there be incentive issues with your own sales force that makes them want to sell the old product instead of the new one?

So literally, just identifying what type of problem does this person think about, and is there different potential way of thinking about it? Might it be an emotional problem, a timing problem, an expectations management problem? Thinking about what label of what type of problem that person is kind of thinking as it of.

SARAH GREEN CARMICHAEL: That’s really interesting, too, because I think so many of us get requests for advice that we’re really not qualified to give. So, maybe the next time that happens, instead of muddying my way through, I will just ask some of those questions that we talked about instead.

THOMAS WEDELL-WEDELLSBORG: That sounds like a good idea.

SARAH GREEN CARMICHAEL: So, Thomas, this has really helped me reframe the way I think about a couple of problems in my own life, and I’m just wondering. I know you do this professionally, but is there a problem in your life that thinking this way has helped you solve?

THOMAS WEDELL-WEDELLSBORG: I’ve, of course, I’ve been swallowing my own medicine on this, too, and I think I have, well, maybe two different examples, and in one case somebody else did the reframing for me. But in one case, when I was younger, I often kind of struggled a little bit. I mean, this is my teenage years, kind of hanging out with my parents. I thought they were pretty annoying people. That’s not really fair, because they’re quite wonderful, but that’s what life is when you’re a teenager.

And one of the things that struck me, suddenly, and this was kind of the positive exception was, there was actually an evening where we really had a good time, and there wasn’t a conflict. And the core thing was, I wasn’t just seeing them in their old house where I grew up. It was, actually, we were at a restaurant. And it suddenly struck me that so much of the sometimes, kind of, a little bit, you love them but they’re annoying kind of dynamic, is tied to the place, is tied to the setting you are in.

And of course, if– you know, I live abroad now, if I visit my parents and I stay in my old bedroom, you know, my mother comes in and wants to wake me up in the morning. Stuff like that, right? And it just struck me so, so clearly that it’s– when I change this setting, if I go out and have dinner with them at a different place, that the dynamic, just that dynamic disappears.

SARAH GREEN CARMICHAEL: Well, Thomas, this has been really, really helpful. Thank you for talking with me today.

THOMAS WEDELL-WEDELLSBORG: Thank you, Sarah.  

HANNAH BATES: That was Thomas Wedell-Wedellsborg in conversation with Sarah Green Carmichael on the HBR IdeaCast. He’s an expert in problem solving and innovation, and he’s the author of the book, What’s Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve .

We’ll be back next Wednesday with another hand-picked conversation about leadership from the Harvard Business Review. If you found this episode helpful, share it with your friends and colleagues, and follow our show on Apple Podcasts, Spotify, or wherever you get your podcasts. While you’re there, be sure to leave us a review.

We’re a production of Harvard Business Review. If you want more podcasts, articles, case studies, books, and videos like this, find it all at HBR dot org.

This episode was produced by Anne Saini, and me, Hannah Bates. Ian Fox is our editor. Music by Coma Media. Special thanks to Maureen Hoch, Adi Ignatius, Karen Player, Ramsey Khabbaz, Nicole Smith, Anne Bartholomew, and you – our listener.

See you next week.

• Subscribe On:

Latest in this series

This article is about leadership.

• Decision making and problem solving
• Power and influence
• Business management

Partner Center

• PRO Courses Guides New Tech Help Pro Expert Videos About wikiHow Pro Upgrade Sign In
• EDIT Edit this Article
• EXPLORE Tech Help Pro About Us Random Article Quizzes Request a New Article Community Dashboard This Or That Game Popular Categories Arts and Entertainment Artwork Books Movies Computers and Electronics Computers Phone Skills Technology Hacks Health Men's Health Mental Health Women's Health Relationships Dating Love Relationship Issues Hobbies and Crafts Crafts Drawing Games Education & Communication Communication Skills Personal Development Studying Personal Care and Style Fashion Hair Care Personal Hygiene Youth Personal Care School Stuff Dating All Categories Arts and Entertainment Finance and Business Home and Garden Relationship Quizzes Cars & Other Vehicles Food and Entertaining Personal Care and Style Sports and Fitness Computers and Electronics Health Pets and Animals Travel Education & Communication Hobbies and Crafts Philosophy and Religion Work World Family Life Holidays and Traditions Relationships Youth
• Browse Articles
• Learn Something New
• Quizzes Hot
• This Or That Game New
• Train Your Brain
• Explore More
• Support wikiHow
• About wikiHow
• Log in / Sign up
• Education and Communications
• Personal Development
• Problem Solving

How to Improve Problem Solving Skills

Last Updated: January 27, 2024 Fact Checked

This article was co-authored by Erin Conlon, PCC, JD . Erin Conlon is an Executive Life Coach, the Founder of Erin Conlon Coaching, and the host of the podcast "This is Not Advice." She specializes in aiding leaders and executives to thrive in their career and personal lives. In addition to her private coaching practice, she teaches and trains coaches and develops and revises training materials to be more diverse, equitable, and inclusive. She holds a BA in Communications and History and a JD from The University of Michigan. Erin is a Professional Certified Coach with The International Coaching Federation. There are 13 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 234,690 times.

The ability to solve problems applies to more than just mathematics homework. Analytical thinking and problem-solving skills are a part of many jobs, ranging from accounting and computer programming to detective work and even creative occupations like art, acting, and writing. While individual problems vary, there are certain general approaches to problem-solving like the one first proposed by mathematician George Polya in 1945. [1] X Research source By following his principles of understanding the problem, devising a plan, carrying out the plan, and looking back, you can improve your problem-solving and tackle any issue systematically.

Define the problem clearly.

• Try to formulate questions. Say that as a student you have very little money and want to find an effective solution. What is at issue? Is it one of income – are you not making enough money? Is it one of over-spending? Or perhaps you have run into unexpected expenses or your financial situation has changed?

State your objective.

• Say that your problem is still money. What is your goal? Perhaps you never have enough to go out on the weekend and have fun at the movies or a club. You decide that your goal is to have more spending cash. Good! With a clear goal, you have better defined the problem.

Gather information systematically.

• To solve your money shortage, for example, you would want to get as detailed a picture of your financial situation as possible. Collect data through your latest bank statements and to talk to a bank teller. Track your earnings and spending habits in a notebook, and then create a spreadsheet or chart to show your income alongside your expenditures.

Analyze information.

• Say you have now collected all your bank statements. Look at them. When, how, and from where is your money coming? Where, when, and how are you spending it? What is the overall pattern of your finances? Do you have a net surplus or deficit? Are there any unexplained items?

Generate possible solutions.

• Your problem is a lack of money. Your goal is to have more spending cash. What are your options? Without evaluating them, come up with possible options. Perhaps you can acquire more money by getting a part-time job or by taking out a student loan. On the other hand, you might try to save by cutting your spending or by lowering other costs.
• Divide and conquer. Break the problem into smaller problems and brainstorm solutions for them separately, one by one.
• Use analogies and similarities. Try to find a resemblance with a previously solved or common problem. If you can find commonalities between your situation and one you've dealt with before, you may be able to adapt some of the solutions for use now.

Evaluate the solutions and choose.

• How can you raise money? Look at expenditures – you aren’t spending much outside of basic needs like tuition, food, and housing. Can you cut costs in other ways like finding a roommate to split rent? Can you afford to take a student loan just to have fun on the weekend? Can you spare time from your studies to work part-time?
• Each solution will produce its own set of circumstances that need evaluation. Run projections. Your money problem will require you to draw up budgets. But it will also take personal consideration. For example, can you cut back on basic things like food or housing? Are you willing to prioritize money over school or to take on debt?

Implement a solution.

• You decide to cut costs, because you were unwilling to take on debt, to divert time away from school, or to live with a roommate. You draw up a detailed budget, cutting a few dollars here and there, and commit to a month-long trial.

Review and evaluate the outcome.

• The results of your trial are mixed. On one hand, you have saved enough during the month for fun weekend activities. But there are new problems. You find that you must choose between spending cash and buying basics like food. You also need a new pair of shoes but can’t afford it, according to your budget. You may need to a different solution.

Adjust if necessary.

• After a month, you decide to abandon your first budget and to look for part-time work. You find a work-study job on campus. Making a new budget, you now have extra money without taking too much time away from your studies. You may have an effective solution.

Do regular mental exercises.

• Word games work great. In a game like “Split Words,” for example, you have to match word fragments to form words under a given theme like “philosophy.” In the game, “Tower of Babel,” you will need to memorize and then match words in a foreign language to the proper picture.
• Mathematical games will also put your problem solving to the test. Whether it be number or word problems, you will have to activate the parts of your brain that analyze information. For instance: “James is half as old now as he will be when he is 60 years older than he was six years before he was half as old as he is now. How old will James be when his age is twice what it was 10 years after he was half his current age?”

Play video games.

• Play something that will force you to think strategically or analytically. Try a puzzle game like Tetris. Or, perhaps you would rather prefer a role-playing or strategy game. In that case, something like “Civilization” or “Sim-City” might suit you better.

Take up a hobby.

• Web design, software programming, jigsaw puzzles, Sudoku, and chess are also hobbies that will force you to think strategically and systematically. Any of these will help you improve your overall problem solving.

Expert Q&A

You Might Also Like

• ↑ https://math.berkeley.edu/~gmelvin/polya.pdf
• ↑ https://www.healthywa.wa.gov.au/Articles/N_R/Problem-solving
• ↑ https://asq.org/quality-resources/problem-solving
• ↑ https://ctb.ku.edu/en/table-of-contents/evaluate/evaluate-community-interventions/collect-analyze-data/main
• ↑ https://www.mindtools.com/pages/article/newCT_96.htm
• ↑ https://www.skillsyouneed.com/ips/problem-solving.html
• ↑ Erin Conlon, PCC, JD. Executive Life Coach. Expert Interview. 31 August 2021.
• ↑ https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5930973/
• ↑ https://www.theguardian.com/lifeandstyle/2018/oct/13/mental-exercises-to-keep-your-brain-sharp
• ↑ https://www.apa.org/monitor/2014/02/video-game
• ↑ https://www.nature.com/articles/d41586-018-05449-7

About This Article

To improve your problem-solving skills, start by clearly defining the problem and your objective or goal. Next, gather as much information as you can about the problem and organize the data by rewording, condensing, or summarizing it. Then, analyze the information you've gathered, looking for important links, patterns, and relationships in the data. Finally, brainstorm possible solutions, evaluate the solutions, and choose one to implement. For tips on implementing solutions successfully, read on! Did this summary help you? Yes No

• Send fan mail to authors

Reader Success Stories

Mar 8, 2017

Did this article help you?

Alexis Stevens

Sep 23, 2016

Featured Articles

Trending Articles

Watch Articles

• Terms of Use
• Privacy Policy
• Do Not Sell or Share My Info
• Not Selling Info

Don’t miss out! Sign up for

wikiHow’s newsletter

The 6 Best Apps to Improve Your Problem-Solving Skills

Want to improve your problem-solving skills and become more solution-oriented in your daily routine? Here are some apps to try.

Your ability to solve problems is a valuable skill you cannot do without if you want to succeed in your career, business, and life. While most people learn to solve problems primarily through exposure to challenging situations and having to find solutions almost immediately, others don't.

As such, not everyone is skilled at effective problem-solving. However, there is an easy way to improve your problem-solving skills using technology. Today, there are several fun ways to do so, including playing brain games on your mobile. Here are six game apps you can use to develop problem-solving skills while having fun.

1. Lumosity

Lumosity is a web app that helps you improve your mental skills. It is programmed with activities that help people improve their memory, flexibility, rate of processing information, and concentration levels. Thus, Lumosity is a great tool to help you develop problem-solving capabilities.

Lumosity was launched in 2007 and had over 70 million users as of January 2015. The app is available in English, French, Spanish, and German.

Download : Lumosity for Android | iOS (Free, in-app purchases available)

Happify is a company that works to enhance personal, organizational, and healthcare effectiveness by improving the emotional health of its users.

The Happify app incorporates scientific experiments into gaming activities designed to improve resilience and mindfulness and tackle health conditions like mood disorders, depression, anxiety, severe pain, and insomnia. Thus, it is a great healthcare software platform for improving your mental and physical conditions.

Download : Happify for Android | iOS (Free, in-app purchases available)

Launched by Elevate Labs in 2014, Elevate is a brain game app that focuses on improving its users' reading, writing, speaking, listening, and math skills. It is also one of the best android apps to help you solve math problems .

Seeing you already possess the skills mentioned above, you may wonder, is the Elevate brain training app worth your time ? The truth is, there is always room for improvement, hence, the need for you to keep developing these skills. And, as you pass each assessment in the training sessions, the difficulty level increases. This way, you can test whether your abilities are basic or strong.

Download : Elevate for Android | iOS (Free, in-app purchases available)

4. Neuronation

Neuronation is a cognitive training site and app that was made public in 2011. Since then, over 10 million people have used the app. The Neuronation app focuses on improving users' cognitive abilities, such as thinking, learning, understanding, and remembering, through its specialized training activities in the program.

Although native to Germany, the app is available in over eight languages, including English, French, Spanish, Italian, Portuguese, Russian, Turkish, and German. Additionally, the app enjoys widespread use, especially among German healthcare practitioners.

Download: Neuronation for Android | iOS (Free, in-app purchases available)

The Peak brain training app is designed to correct cognitive disorders with the help of short, interactive games. To get started on the Peak brain game app, you will be required to set goals on areas you want to improve, like mental processing, emotional strength, linguistic skills, recollection, concentration levels, and problem-solving.

Once you complete this stage, a virtual coach will be assigned to guide you through the program, and you will be given an assessment. Immediately after you finish each assessment, you will receive feedback based on your result.

You can start using the app for free with the basic version, but it has a limited number of daily exercises that are randomly selected. On the other hand, with the paid version, Peak Pro, you enjoy unlimited access to over 40+ exercises, alongside detailed feedback and personalized training sessions.

Download : Peak for Android | iOS (Free, in-app purchases available)

6. New York Times Crossword

The New York Times Crossword is a daily puzzle published by the renowned New York Times magazine on their website and mobile apps. The New York Times Crossword puzzle dates back to 1942. The first puzzle was published on Sunday, 15 February 1942.

Several freelance puzzle developers generate the puzzle. The puzzle gets tougher as each day goes by in a week, so the simplest puzzles are on Mondays, and the hardest are on Saturdays. Sunday's crossword puzzle is a 21×21 square matrix, whereas the daily crossword puzzle is a 15×15 square matrix. The crossword and other free puzzle games greatly improve critical thinking, learning, and reasoning abilities.

Download : New York Times Crossword for Android | iOS (Free, in-app purchases available)

Have Fun While Improving Your Problem-solving Skills

Developing cognitive abilities, emotional well-being, and problem-solving skills are no longer challenging. Thanks to these brain game apps, you can develop and improve your mental and emotional abilities more easily, faster, and while having fun.

EnjoyMathematics

Tips and Motivation to Master Problem Solving

We all want to develop problem-solving skills in math, programming, computer science, data structures and algorithms, and other fields. But as we move forward, we may face various challenges and barriers. Sometimes we handle these situations smartly, but sometime we may get stuck. In this blog, I will present solutions and motivation to tackle some of these scenarios in problem solving. Let’s begin step by step.

Never jump to solution quickly, practice patience and use your time wisely

Sometimes, we don’t know much about the problem and quickly suggest a solution. So habits of proposing or accepting such solutions can create a long-term problem in our ability to solve problems!

Such habits can develop blind spots in our problem-solving ability. We may start to rely on quick fixes rather than taking time to analyze the problem and develop comprehensive solutions. Over time, this can cause us to overlook important details or root causes of errors.

On the other hand, sometimes we lose patience early in the problem-solving. For example, after trying a problem for only 5 minutes, we may begin to think, “I will not be able to find a solution.” But staying with the problem longer is more effective. The fact is: Sometimes problems come with their own complexity, which requires patience, observation, and simplification.

If a 1-hour time limit is set for finding a solution, we need to develop a mindset to use that time wisely. As we move forward with an analytical focus, the probability of success will increase. We may get an idea for a solution at the end of 5 minutes, 15 minutes, 25 minutes, or some other time.

Problem solving is just like driving a Vehicle!

Sometimes, we are very close to getting the correct solution. But suddenly, we shift our focus to the wrong detail and deviate from the approach. Here are couple of ideas on how to handle such situations:

• Note every relevant detail (or step) and backtrack to the point of deviation. This approach is similar to steering a vehicle and returning to the correct track. By retracing your steps, you can identify where you went wrong and get back on track.
• Another idea is to learn from such failures while practicing problem-solving. By doing so, you can create a roadmap of similar situations and make smarter decisions in the future.

Solving a problem is much like driving a vehicle to a destination within a given time frame. If you have good driving experience, control over your driving tools, and an accurate map, handling any wrong deviation will be much easier.

Learn from failures and never give up!

Learning problem-solving is an art of continuous practice by using patience, experience, and knowledge. We should never lose faith in ourselves and keep trying until we find a solution in the given time!

Whenever a thought comes to our mind to give-up a problem, we should motivate ourselves, recollect all experiences and give one more best try! Such situations can be one of the defining moments. The fact is: mastering problem-solving is an iterative journey of learning from failures!

Follow quality over quantity!

Solving 100 problems with proper planning and in-depth understanding is much better than solving 1000 problems with no planning and poor understanding. 

You may have observed some learners who focus on solving a lot of problems in a hurry to improve their problem-solving skills. Still, they don’t feel confident approaching new problems. Why does this happen? The idea is simple: During this process, they miss the reason behind underlying concept and develop a habit of memorization.

There is no limit to the number of problems you can solve, but you need to follow a proper strategy for each problem. By understanding the concepts behind approaches, you can avoid making the same mistakes repeatedly, identify common patterns, and apply appropriate solutions to different problems.

Always prepare your note to revise later

We all desire to keep problem-solving ideas in our memory for a long time, but sometimes we forget due to lack of application or other reasons. Later, when we need them, we have to start from scratch again.

To avoid such situations, one idea would be to write a simple note on paper whenever we explore a new idea for the first time. This requires patience and discipline, but it is worth in the long term.

When you look at these well-written notes later, it can provide a huge relief. It gives you an opportunity to build new ideas based on your previous work rather than starting from scratch. However, it is important to note that 80% of these notes may contain ideas about what not to do.

Trust yourself and never underestimate yourself!

Sometimes failures in problem-solving occur when we underestimate our abilities and experiences. The idea is simple: We should never ever underestimate ourselves!

As we know, confidence about our past experiences and knowledge have a significant impact on our ability to solve problems. But some programmers often underestimate themselves due to lack of confidence, fear of failure or the assumption that someone else knows better.

Underestimating ourselves can hinder our ability to think critically and creatively, make us hesitant to take risks, and impact our problem-solving efficiency. On the other hand, when we believe in our abilities and experiences, we can approach problems with a positive attitude, make bold decisions, and take the necessary steps to solve it. We are more likely to be open to new ideas and solutions, which can lead to more effective and innovative problem-solving.

Overcoming fear is a key step in achieving success

We mostly encounter two situations of fear in problem-solving:

• Just after looking at the problem 
• In the process of designing the solution

The first type primarily occurs when the problem is totally new to us or when there is a little complex problem statement. One simple solution would be: Rather than overthinking, spend a little extra time in understanding the problem, extracting relevant details, and simplifying it. Of course, a good understanding of concepts works as a catalyst.

The second type is primarily due to the realization of an incorrect approach or inability to identify the next step. One simple solution would be: Gather all experiences and patterns of problem-solving, go back and forth, draw a simple picture of followed steps, and check: Are we moving in the right direction? Are we missing some details? What is the specific point where the error is happening? Do we need to switch to another approach?

Most important thing: Fear is just a current state of mind, nothing more! We should keep faith in our experiences, motivate ourselves and keep trying to get it done!

Think like a sport person to continue practice

The one basic rule of problem-solving: Keeping the distraction aside and developing a desire to get an efficient solution!

As we define the current form of a player in a sport, we can also define the current form of a person in problem-solving. So we should do a continuous practice like a sports person to achieve the best form! The best idea is: We should not bother about ups and downs. It’s a part of the journey, and focusing on the next ability level would be the best strategy!

Practice universal principles of problem solving

When presented with a problem — whether it is an algorithmic problem or a real-life problem, how do we solve it? Sharing here the five common strategies where different strategies have different action plans.

• Trial and Error: Continue trying different solutions until the problem is solved.
• Algorithmic problem solving: Step-by-step instruction used to achieve the desired outcome.
• Problem solving using heuristic: A mental shortcuts that are used to solve problems — a “rule of thumb” is a good example.
• Working backward: A helpful idea to begin solving the problem by focusing on the end result.
• Breaking problem into a series of smaller steps: We often use this method to complete a large research project or solve complex problem.

Track and monitor progress

Why is preparing a weekly execution note important? There could be several reasons, but the best idea is that it helps us track progress and formulate future strategies. Let’s understand from another perspective.

• How do you explain your progress in the last six days and six months?
• What is your plan for the coming six days and six months?

If you are not clear about the answers, then one thing is lacking — a strategy! We all have validated learnings at all stages of life, but our mind has one limitation — a habit of forgetting things as time passes. 

Sometimes, we even make the same mistakes or solve the same problems again, which is an inefficient approach. So, the best long-term solution would be to write weekly execution notes and store the validated learnings. This is just like a dynamic programming approach of storing ideas in a cache or memory.

Practice focus and collaboration

Why are some people efficient in learning? For example, one person takes two months to learn something, another person takes two years, and there is a person who struggles to understand it in a lifetime. What are the differences in their approach? It is about two things — focus and collaboration.

• A person with good focus and good collaboration learns quickly. 
• A person with good focus and poor collaboration learns at an average speed. 
• A person with poor focus and poor collaboration learns slowly or struggles to learn it in a lifetime.

Focus is necessary for learning, but collaboration helps us understand other people’s experiences, avoid mistakes, and find solutions quickly.

Final conclusion and motivation!

• Understand and visualize the problem clearly. 
• Use experiences, hypotheses, heuristics, and patterns. 
• Do in-depth research about concepts. 
• Try to break the problem into smaller problems or develop a step-by-step process to solve it efficiently. 
• Think of solutions using multiple approaches! 
• Take care of various edge cases and boundary conditions. 
• Reach out to an expert or mentor if you get stuck. 
• Note down critical steps that are working as a barrier towards the solution on a personal note. 
• Refresh your perspective and try again later. 
• Practice flexibility and avoid rigidity! 
• Try to understand the reason; never memorize! 
• Errors and mistakes are a part of continuous learning! 
• Collaborate, exchange ideas, and keep ego aside!

Enjoy learning, Enjoy coding, enjoy problem solving :)

Share Your Insights

Don’t fill this out if you’re human:

More from EnjoyAlgorithms

Self-paced courses and blogs, coding interview, machine learning, system design, oop concepts, our newsletter.

Subscribe to get well designed content on data structure and algorithms, machine learning, system design, object orientd programming and math.

©2023 Code Algorithms Pvt. Ltd.

All rights reserved.

Problem-Solving

Learning & Cognitive Skills

8 to 11 months

Sorting & Matching, Stacking, Executive Function, Concentration

From tackling a complex project at work to figuring out how to manage your busy schedule, every day you use problem-solving skills like critical thinking, reasoning, and creativity. How did you learn these skills? Just as your child will: through exploration and play. Support their problem-solving skills through activities that let them independently try new things, learn from their mistakes, and test out different ways of thinking.

In this article:

What is problem-solving?

What are examples of problem-solving skills, when do children develop problem-solving skills , why are problem-solving skills important in child development.

• Problem-solving games & activities for babies and toddlers

Problem-solving and frustration tolerance

Developmental concerns with problem-solving.

Problem-solving is the process by which your child spots a problem and comes up with a solution to overcome it. Your child uses problem-solving skills in all sorts of contexts, from figuring out how to get a ball out of a cup to interacting with a child who took their toy. 

Children don’t inherently understand different approaches to solving problems—these skills develop gradually over time, starting in the earliest days of life. As your child gains experience, tests out strategies, plays with various materials, and watches people around them, they learn how to problem-solve. 

Think about strategies you might use to tackle a project at work—for example, creating an outline, breaking the project into steps, or delegating tasks. With your help, your child will develop problem-solving skills like these:

• Breaking a large problem into smaller steps
• Persevering through challenges or setbacks
• Using creativity to think “outside the box” about different solutions
• Being resourceful by using available items as tools to reach a goal 
• Taking the initiative to try a possible solution and see if it works
• Seeking help when you get stuck
• Using compromise or negotiation to help resolve a conflict
• Using critical thinking to discover what the next step should be

As early as 8 to 11 months, you may see the earliest signs of your child’s problem-solving skills at work. If you hide a toy under a blanket or basket, for example, they may use basic problem-solving to try to uncover it. 

As a toddler, your child will grow more experienced with different types of playthings and the challenges they offer. They’ll also develop more focus and patience to work through problems on their own. Support their emerging problem-solving skills by observing their efforts—without stepping in right away to help. It’s tempting to intervene when you see your toddler struggle to fit the pieces of a puzzle, align blocks so they won’t fall, or get a stuck car out of the Race & Chase Ramp . Banging, rotating, failing, and trying again are all important parts of the process. Your toddler gains more problem-solving experience with every attempt.

RELATED: Subtle signs of your toddler’s developing focus

By 3 years of age, your child will have more skills to help them solve a problem. They’ve learned how to communicate and follow directions. They also have more control over their emotions and their body. Not only are they ready to solve more complex puzzles and games, they’re  learning how to solve social problems, like working through conflict and negotiating with peers during play.

If your child is accustomed to tackling problems, they’re more likely to at least attempt to get the cup they need off the high shelf, or try to buckle those tricky sandal straps. Practicing problem-solving can help your child overcome challenges, try flexible ways of thinking, and become more confident and independent in the process.  

Problem-solving skills are also crucial to your child’s cognitive development. They encourage your child’s brain to make new connections and process information in new ways. This is why so many of the best games, toys, and activities for young children stress some element of problem-solving, critical thinking, or creativity. 

Your child can develop better social skills when they practice problem-solving, too: Understanding how to resolve conflicts and compromise with peers is a crucial problem-solving skill they’ll take with them into preschool and beyond.

Problem-solving activities & games

You don’t need elaborate planning or fancy equipment to help your child develop these skills. Many problem-solving activities for kids can be incorporated into daily life or during playtime.

Problem-solving activities for babies

It will be years before your baby is ready for advanced problem-solving skills, like compromising with others and project planning. For now, they’ll experiment with different ways to solve simple problems, showing initiative, perseverance, and creativity. Here are a few activities that help spark your baby’s problem-solving skills.

Reaching for a toy: Setting a goal is the very first step in problem-solving. Once your baby can sit independently, place toys one at a time in front of them, behind them, beside them, between their legs, or on a nearby shelf. This allows them to practice setting a goal—get the toy!—and making a plan to achieve it. 

Emptying a container: Dumping objects out of containers sounds like a mess, but it’s a valuable skill for babies to learn. Place a Wood Ball in a Nesting Stacking Drip Drop Cup and show your baby how to tip over the cup to empty it. Then, put the ball back into the cup and let your baby figure out how to get the ball out of the container on their own. 

Finding hidden objects: Your baby practices problem-solving with the Sliding Top Box every time they work to figure out how to slide the top to reveal the ball inside. This also builds fine motor skills and hand-eye coordination.

Posting: The Wooden Peg Drop lets your baby experiment with “posting,” or fitting an object into its container, a much-loved fine motor activity. The tab release is an engaging problem-solving task for your baby, as they discover how to press down to release the pegs from their slots.

Explore playthings that encourage problem-solving

The Thinker Play Kit

The Thinker Play Kit encourages your 11 – 12 month old baby’s curiosity as they start solving problems, working on hand strength and investigating everything in their path.

Problem-solving activities for toddlers

At 12 to 18 months, your toddler’s problem-solving skills are still taking shape. But you may begin to see them work to figure out more complex problems, like pulling toys around obstacles or getting objects “unstuck.” Encourage your toddler through play with activities that challenge their creative thinking.

Object interactions: What happens when you push a squishy ball through a small opening? How does a bendy thing react when it hits something hard? Understanding how different objects interact helps your child learn to use tools for problem-solving. 

As you play with your toddler, demonstrate different ways playthings can interact. Two blocks can be banged together, stacked, or lined up side by side. The insects from the Fuzzy Bug Shrub can be stuck to the outside of the shrub or put inside. Give your child pieces from different playthings and see how they can make them interact. Perhaps the balls from the Slide and Seek Ball Run and the rings from the Flexible Wooden Stacker can interact in some new, fun way?

Asking questions : Once your toddler learns how to push the Carrots through the Carrot Lid for the Coin Bank, the question becomes how to get them out. Ask your toddler simple questions to spark their problem-solving skills: “Where did the carrots go?” or “How can we get them out?” Encourage your child to explore the Coin Bank and give them time to discover a solution on their own.

Simple challenges: Your toddler may be ready for some problem-solving challenges with their playthings. For example, when your toddler can pick up a toy in each hand, offer a third toy and see if they can figure out how to carry all three at once. Or place parts of a toy—like the rings for the Flexible Wooden Stacker—in different locations around the room, so your child needs to plan how to retrieve the pieces. Pack as many Quilted Critters as will fit in The Lockbox  and let your toddler discover how to get them out. This type of challenge may seem simple, but your child has to problem-solve how to navigate their hand into the box to pull out the Critters. 

Cause and effect: Your toddler may discover how to pull on a string attached to a toy to make it move. They understand that the toy and the string are linked, and use simple problem-solving skills to test—and re-test—what happens when they move the string differently. This type of problem-solving can be supported by pull toys such as The Pull Pup . As your toddler encounters different obstacles—like the corner of the couch—with The Pull Pup, they’ll have to problem-solve to keep the toy moving.

RELATED: Pull toys are classic for a reason

Puzzles are a classic childhood problem-solving activity for good reason. Your child learns  how things fit together, how to orient and rotate objects, and how to predict which shape might fit a particular space. Puzzles come in such a wide variety of difficulty levels, shapes, sizes, and formats, there’s a puzzle that’s right for almost every stage of development. 

Lovevery co-founder Jessica Rolph explains how Lovevery puzzles are designed to progress with your child’s problem-solving and fine motor skills:

Babies can begin exploring simple one-piece puzzles around 6 to 8 months of age. Puzzles that have round slots and easy-to-hold pieces with knobs, like the First Puzzle , are ideal for this age. Around 13 to 15 months of age, they can try simple puzzles with several pieces in the same shape, like the Circle of Friends Puzzle .

By 18 months, your toddler is probably ready to work with puzzle shapes that are geometric, animal, or organic, like the Community Garden Puzzle . This reinforces your toddler’s newfound understanding that different shapes fit in different places. As they progress, they may start to enjoy stacking and nesting puzzles, like the 3D Geo Shapes Puzzle . This type of puzzle requires problem-solving on a new level, since your child may have to turn the shapes in different directions to orient and place them correctly.

As your toddler approaches their second birthday, they may be ready for classic jigsaw puzzles. Puzzles with large pieces that are easy for your toddler to hold, like the Chunky Wooden Jigsaw Puzzle , are a great place to start. At this age, your toddler may also find 3D puzzles, like the Wooden Posting Stand , an engaging problem-solving challenge. Since the dowels are different diameters, your child will likely use trial and error to determine which size fits in the correct slot. At first, you may have to guide them a bit: Point out that the dowels need to go in straight in order to fit.

How to encourage puzzle play for active toddlers

Depending on your toddler’s temperament, they may love to sit quietly and work on a puzzle—or they may be constantly on the move. Highly active toddlers may seem like they never sit still long enough to complete an activity. Here are a few ways to combine their love of movement with puzzle play:

• Play “hide-and-seek” with toys (or puzzle pieces) by placing them on top of furniture that’s safe to cruise along or climb on.
• Place puzzle pieces in different places around the room, so they have to retrieve them one by one to solve the puzzle. 
• Place the puzzle pieces on stairs or in different rooms so your toddler has to walk or climb to find them.

Stacking toys

Stacking toys such as blocks or rings engage babies and toddlers in a challenging form of problem-solving play. Your child’s skills are put to the test as they plan where to place each item, work to balance their stack, and wrestle with gravity to keep the stack from toppling.  

You can introduce your baby to stacking play around 9 to 10 months with playthings that are easy to work with, like the Nesting Stacking Drip Drop Cups . Stacking takes coordination, precision, and patience, and if they try to stack items that are too difficult to keep upright, they may become frustrated and give up. 

You can also make basic blocks easier to stack by using a larger item, like the Little Grip Canister Set , as a base. Demonstrate how to stack a block on top of the canister, then knock the tower down. Hand a block to your toddler and allow them to try stacking and knocking it down. As their movements become more controlled and purposeful, introduce another block to stack.  

Stacking a tower with the pegs from the Wooden Stacking Pegboard is a fun way to introduce goal-setting, an important aspect of problem-solving. The pegs nest together securely, allowing your toddler to build a higher, more stable tower than they could create with regular blocks. You can gently suggest a goal for your child—“Can we stack it higher?”—and see if they’re ready for the challenge. Then, sit and support them as they try to solve any problems that arise: “Is the tower too tall? Can we make it wider so it won’t fall so easily?”

Hide-and-seek

The classic childhood game of hide-and-seek offers your toddler many problem-solving opportunities. Your child has to use reasoning to figure out what would be a good hiding spot. They also use the process of elimination when they think about where they have and haven’t looked. They might even use creative thinking skills to discover a new place to hide.

The game doesn’t always have to involve you and your child hiding. When your child is around 12 months, you can introduce them to the concept using toys or other objects. Hide a small ball in one of two identical containers that you can’t see through, like upside-down cups. Make sure your child sees you put the ball under one of the containers, then mix them up. Lift the empty container to show your toddler that the ball isn’t inside and say, “Where is the ball?” If your toddler looks at the other container, say, “Yes! The ball is under this one.” Let your toddler lift the second container to find the ball. 

Your toddler might enjoy a game of hide-and-seek with The Lockbox . Hide a small toy, like one of the Quilted Critters or a small ball, inside The Lockbox. This activity challenges your toddler’s problem-solving skills on two levels: figuring out how to unlock the different mechanisms to open the doors, and feeling around inside to discover what’s hidden. Add another layer of fun to the challenge by letting your child try to guess the object just by touching it—no peeking.

Using tools to solve problems

Around 17 to 24 months of age, your child may begin using tools to solve simple problems. For example, if you ask your child to pick up their toys, their hands may become full quickly. You can model how to load toys into a bucket or bag to carry them to another spot. This might seem like an obvious choice, but the ability to use a tool to make a task easier or solve a problem is an important cognitive skill.

Here are a few ways you and your toddler can explore using tools to solve a problem:

• Show your child how to make a “shirt bowl” by using the upturned edge of their shirt as a cradle to hold toys or playthings.
• If a toy gets stuck behind the sofa, model how you can use a broomstick to push the toy to a place where you can reach it.
• Provide a child-size stool that your child can use to reach the sink or counter.

The Transfer Tweezers are a simple tool that your toddler can use to pick up other items besides the Felt Stars . They could try picking up the animals from the Quilted Critter Set or other child-safe items. Whenever you model how to use tools in everyday life, your child learns to think about new and different ways to solve problems.

Pretend play

Pretend play supports your child’s problem-solving skills in many ways. Research suggests that children’s pretend play is linked to different types of problem-solving and creativity. For example, one study showed that pretend play with peers was linked to better divergent problem-solving—meaning that children were able to “think outside the box” to solve problems. 

Pretend play is also a safe place for children to recreate—and practice solving—problems they’ve seen in their lives. Your 2- to 3-year-old may reenact an everyday challenge—for example, one doll might take away another doll’s toy. As practice for real-world problem-solving, you can then help them talk through how the dolls might solve their issue together

Pretend play may help children be more creative and open to new ideas. In pretend play, children put together play scenarios, act on them, and develop creative solutions. A 3- or 4-year-old child might be ready to explore creative problem-solving through pretend play that uses their playthings in new ways. Help your child start with an idea: “What do you want to pretend to be or recreate — a favorite storybook scene or someone from real life like a doctor or server at a restaurant?” Then encourage them to look for playthings they can use to pretend. Maybe a block can be a car or the beads from the Threadable Bead Set serve as “cups” in your child’s pretend restaurant. As your child gains practice with creative pretend play, they may start to form elaborate fantasy worlds.

Even if you don’t think of yourself as creative, you can model creative thinking by showing your child how a toy can be used in many different ways. Research finds that parents who model “out of the box” ways to play can encourage creative thinking and problem-solving in their children, starting in toddlerhood.

It can be difficult for young children to manage their frustration, but giving your child opportunities to solve problems on their own helps build both confidence and frustration tolerance . Research suggests that the ability to set goals and persist in them through challenges—sometimes called “grit”—is linked to school and career success. Here’s how you can play an important role in helping your child develop problem-solving persistence.

Model persistence. You know your toddler closely observes everything you do 🙃 A 2017 study shows that young children who watch their parents persist in their own challenge were more likely to show persistence themselves. Allow your toddler to see you attempting an activity, failing, and talking yourself through trying again. While playing with blocks, try stacking a few off balance so they fall. Notice aloud what went wrong and continue to narrate as you move slowly to carefully stack the blocks again.

Give them time. A little frustration can go a long way toward learning. It can take enormous restraint not to point out where to put the puzzle piece or how to slot the peg in place—but try to give them time to problem-solve on their own. You’re helping them feel capable and confident when faced with new challenges.

RELATED:  11 ways to build your toddler’s frustration tolerance

Ask questions to encourage new strategies. If your toddler gets frustrated with a problem, encourage their problem-solving process by asking questions: “Are you trying to race the car down the ramp but it got stuck? Is the car too long to go down sideways?” This may help your child refocus their attention on their goal instead of what they have already unsuccessfully tried. With a little time and creative problem-solving, your child may figure it out on their own.

Problem-solving skills are just one component of your child’s overall cognitive development. By around 12 months of age, you should see signs that your child is attempting to solve simple problems, like looking for a toy under a blanket. By about 30 months, your child may show slightly more advanced problem-solving skills, like using a stool to reach a high counter. Their attempts might not always be successful at this age, but the fact that they’re trying shows they’re thinking through different options. If you don’t see signs of your child trying to solve problems in these ways, talk to your pediatrician about your concerns. They can assess your child’s overall development and answer any questions.

Posted in: 7 - 8 Months , 9 - 10 Months , 11 - 12 Months , 13 - 15 Months , 16 - 18 Months , 19 - 21 Months , 22 - 24 Months , 25 - 27 Months , 28 - 30 Months , Learning & Cognitive Skills , Cause and Effect , Problem Solving , Cognitive Development , STEM , Independent Play , Puzzles , Child Development , Learning & Cognitive Skills

Meet the Experts

Learn more about the lovevery child development experts who created this story..

Research & Resources

Alan, S., Boneva, T., & Ertac, S. (2019). Ever failed, try again, succeed better: Results from a randomized educational intervention on grit . The Quarterly Journal of Economics, 134 (3), 1121-1162.

Bergen, D. (2002). The role of pretend play in children’s cognitive development . Early Childhood Research & Practice , 4(1), n1.

Bruner, J. S. (1973). Organization of early skilled action . Child Development , 1-11.

Duckworth, A. L., Peterson, C., Matthews, M. D., & Kelly, D. R. (2007). Grit: perseverance and passion for long-term goals . Journal of Personality and Social Psychology, 92 (6), 1087.

Hoicka, E., Mowat, R., Kirkwood, J., Kerr, T., Carberry, M., & Bijvoet‐van den Berg, S. (2016). One‐year‐olds think creatively, just like their parents . Child Development , 87 (4), 1099-1105.

Keen, R. (2011). The development of problem solving in young children: A critical cognitive skill. Annual Review of Psychology , 62 , 1-21.

Mullineaux, P. Y., & Dilalla, L. F. (2009). Preschool pretend play behaviors and early adolescent creativity . The Journal of Creative Behavior , 43(1), 41-57.

We did all the research so you don't have to.

Keep reading

16 - 18 Months

Puzzling over puzzles—what the progression looks like

Puzzles build fine motor skills, hand-eye coordination, and problem-solving strategies. Here is the progression of puzzle solving for babies and toddlers.

13 - 15 Months

Toddler independent play tips

When your toddler plays on their own, they develop concentration, problem-solving, and autonomy. Read these 4 tips for for supporting independent play.

19 - 21 Months

22 - 24 Months

11 ways to build your toddler’s frustration tolerance 

Help your toddler work through feelings of disappointment, sadness, and frustration when their skills don't quite match their ambitions.

Interview Questions

Comprehensive Interview Guide: 60+ Professions Explored in Detail

26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

• Saving the company time or money
• Making the company money
• Pleasing/keeping a customer
• Obtaining new customers
• Solving a safety issue
• Solving a staffing/scheduling issue
• Solving a logistical issue
• Solving a company hiring issue
• Solving a technical/software issue
• Making a process more efficient and faster for the company
• Creating a new business process to make the company more profitable
• Improving the company’s brand/image/reputation
• Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

• How do you handle stress?
• How do you handle conflict?
• Tell me about a time when you failed

About the Author

Read more articles by Biron Clark

Continue Reading

15 Most Common Pharmacist Interview Questions and Answers

15 most common paralegal interview questions and answers, top 30+ funny interview questions and answers, 60 hardest interview questions and answers, 100+ best ice breaker questions to ask candidates, top 20 situational interview questions (& sample answers), 15 most common physical therapist interview questions and answers, 15 most common project manager interview questions and answers.

Explore your training options in 10 minutes Get Started

• Graduate Stories
• Partner Spotlights
• Bootcamp Prep
• Bootcamp Admissions
• University Bootcamps
• Coding Tools
• Software Engineering
• Web Development
• Data Science
• Tech Guides
• Tech Resources
• Career Advice
• Online Learning
• Internships
• Apprenticeships
• Tech Salaries
• Associate Degree
• Bachelor's Degree
• Master's Degree
• University Admissions
• Best Schools
• Certifications
• Bootcamp Financing
• Higher Ed Financing
• Scholarships
• Financial Aid
• Best Coding Bootcamps
• Best Online Bootcamps
• Best Web Design Bootcamps
• Best Data Science Bootcamps
• Best Technology Sales Bootcamps
• Best Data Analytics Bootcamps
• Best Cybersecurity Bootcamps
• Best Digital Marketing Bootcamps
• Los Angeles
• San Francisco
• Browse All Locations
• Digital Marketing
• Machine Learning
• See All Subjects
• Bootcamps 101
• Full-Stack Development
• Career Changes
• View all Career Discussions
• Mobile App Development
• Cybersecurity
• Product Management
• UX/UI Design
• What is a Coding Bootcamp?
• Are Coding Bootcamps Worth It?
• How to Choose a Coding Bootcamp
• Best Online Coding Bootcamps and Courses
• Best Free Bootcamps and Coding Training
• Coding Bootcamp vs. Community College
• Coding Bootcamp vs. Self-Learning
• Bootcamps vs. Certifications: Compared
• What Is a Coding Bootcamp Job Guarantee?
• How to Pay for Coding Bootcamp
• Ultimate Guide to Coding Bootcamp Loans
• Best Coding Bootcamp Scholarships and Grants
• Education Stipends for Coding Bootcamps
• Get Your Coding Bootcamp Sponsored by Your Employer
• GI Bill and Coding Bootcamps
• Tech Intevriews
• Our Enterprise Solution
• Connect With Us
• Publication
• Reskill America
• Partner With Us

• Resource Center
• Bachelor’s Degree
• Master’s Degree

What Are Problem-Solving Skills, and How Do I Put Them on My Resume?

No matter what career you pursue, a problem-solving resume will always be valued by an employer. Companies want to hire people who can think creatively, break down problems into smaller parts, and come up with an effective solution to these problems.

As a result, knowing how to list problem-solving skills on your resume can be beneficial in your career search. It will help set you apart from all the other candidates out there and show off some of your soft skills to an employer. Other than problem-solving, these key skills include critical thinking, communication skills, decision-making skills, and interpersonal skills.

Find your bootcamp match

In this guide, we examine what problem-solving skills are, why they are valued by employers, and how you can list them on your resume. It is important to note that, while strong problem-solving skills will help you find employment in any field, you may also require certain technical skills. For example, if you want to work in the tech industry, free coding bootcamps are an ideal way to quickly learn both problem-solving abilities and technical skills. 

What Are Problem-Solving Skills?

Problem-solving skills are the traits that allow you to identify problems and solve them efficiently and effectively. Problem-solving skills fall under the category of soft skills along with communication skills, critical thinking, interpersonal skills, and adaptability, to name a few. 

Every day we encounter problems, whether at work or at home. For example, we may have to figure out how to travel to work if our regular commute is closed. Or we may have to identify ways to free up time on our schedule so that we can meet a deadline that we thought was tomorrow. Problem-solving abilities will help you find viable solutions for these challenges.

To be a good problem solver, you need to have a wide range of skills and a strong work ethic. You need to be good at analyzing problems. You also need to be capable of coming up with creative solutions and doing so with business constraints like capital and the limits of team members. Here is a list of a few problem-solving skills that are highly valued by employers:

• Communication
• Decision-making

Why Do Employers Value Problem-Solving Skills?

Businesses encounter problems every day. A sales department may be struggling to reach its goals, and wonder how it can catch up. An office supplies delivery may have been missed, which leaves some workers without paper supplies. 

As a result, employers value job seekers who can solve problems. Employers want to hire people who can come up with solutions to the types of problems that are likely to come up in their job. You should be able to understand the nature of a problem, how it affects a business, and work either independently or as part of a team to come up with a solution.

What Are Some Examples of Problem-Solving Skills?

While you could list “able to solve problems” or “problem solver” on your resume, this is not a very accurate description of all the skills that make up the problem-solving process. Any worker that a business will hire should be capable of solving problems—that doesn’t set you apart from the crowd.

A problem-solving resume should be specific when it comes to listing these skills. Furthermore, you should include a wide variety of problem-solving skills examples. Here are some problem-solving examples that you can list on your resume:

#1: Analysis

The first step in solving any problem is to identify the exact issue that you are dealing with. This is crucial because if you don’t correctly identify a problem, it is very difficult to come up with an effective solution.

Once you have identified the problem you want to solve, you need to analyze it. This will involve using your analytical skills to understand why the problem has arisen and to determine what courses of action you can take to solve the problem. Analysis is an excellent example of problem-solving skills.

#2: Evaluation

When you are coming up with solutions to a problem, you may identify a few potential courses of action. This is because most problems don’t have an obvious solution—there are many ways you can address them.

To be a good problem solver, you need to be capable of evaluating the strengths and weaknesses of pursuing a particular solution to a problem. For instance, you may need to evaluate whether a solution can be implemented quickly enough to be effective, or whether the business can afford to implement the solution you are considering.

In addition, you should also be able to evaluate the impact of your decisions after they have been made. Have your decisions led to the success that you expected? If a decision did not turn out in the way that you expected, why was that the case?

#3: Communication

Many of the problems that you’ll face in your job will require input from other team members. Suppose you are working on a team project and have a problem to solve. You would need to communicate that problem to all members of your team and work with them to come up with a solution. 

If you are not able to communicate clearly, different members of the team may walk away with a different understanding of the problem. This could lead to confusion down the line, and make it more difficult to implement a solution.

#4: Decision-Making

Planning out how you are going to solve a problem can only take you so far. At some point, you’ll need to decide on how you are going to solve the problem. You should be able to use your evaluation skills to decide which solution to a problem is best. 

You should also be capable of working with others and using their experience to better understand all the solutions you could use to address a particular problem. Then, once you have found a good solution, you should be able to implement it.

#5: Creativity

Some problems that you encounter will require creative solutions. This is because many problems have limitations within which your solutions must fall. For instance, you may be asked to come up with a solution within a budget, or you may be told that the business can only afford to delegate one team member to solve a problem.

Good problem solvers are capable of thinking outside of the box to arrive at the best solution for a problem. This will involve working with others to understand what has been tried before, and exploring new and novel approaches to problems. This methodical approach to problem-solving is ideal if you are a critical thinker. 

How to List Problem-Solving Skills on Your Resume

You must know how to list problem-solving skills on your resume. These skills are a valuable addition to any resume. By knowing how to demonstrate problem-solving skills on your resume, you can better articulate the potential value you can add to a team and ace your job interview.

But, before you add problem-solving skills to your resume, you should ask if it is relevant to the position for which you are applying by checking the job description. Jobs such as programmers, accountants, and customer service representatives, for instance, all involve a high degree of problem-solving in their day-to-day duties.

There are two places you can list your problem-solving skills on your resume. First, you can list them in your skills section. This is where you list all your skills, whether they are technical skills or soft skills, in an orderly fashion. For instance, if you are applying for a job as a full stack web developer, you could use the following list of skills on your resume:

Full stack web developer skills: Creative thinking, problem-solving, proficient in HTML , CSS, JavaScript, and Ruby on Rails, good at working on teams.

Alternatively, you could list your problem-solving skills in the “experience” section of your resume, where you list your previous roles. While you may not explicitly mention “problem-solving” in this section, you can use some of the keywords we discussed earlier to highlight your experience using this skill.

The following is a good example of how to highlight problem-solving skills on your resume by using the “experience” section of your resume:

"Career Karma entered my life when I needed it most and quickly helped me match with a bootcamp. Two months after graduating, I found my dream job that aligned with my values and goals in life!"

Venus, Software Engineer at Rockbot

J&J Fast Food

District Manager

2014 – 2019

• Averaged 30% annual revenue growth in home district.
• Used analysis skills to plan out a sales campaign that helped attract younger customers to our stores.
• Led the design and introduction of a new monthly inventory model for seven stores.

In this example, the candidate has mentioned that they have experience using “analysis” skills. Furthermore, their leading an initiative implies that they have experience implementing solutions to a problem.

Problem-Solving Skills: Resume Examples

Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the “skills” section of your resume to showcase both technical and soft skills.

• Advanced knowledge of Final Cut Pro and Adobe Premiere . Can use advanced editing features and tools for quick decision-making. These programs allow for creative problem-solving.
• Working with clients . Experience and knowledge of video editing terms and practices to communicate clearly with clients in an easy-to-understand manner. 
• Ability to work under pressure . Video editing is a high-pressure job with tight deadlines. Completing past projects has led to a strong ability to work under pressure. 
• Collaboration . Video editing requires collaborating with a variety of industries and employees. Teamwork is key to quickly solving problems and meeting deadlines.

This second problem-solving resume example is for a sales assistant position at a video game store. Sales assistants spend their time interacting with customers, and therefore, must have strong communication skills. The “experience” section of your resume is an ideal place to showcase previous experience you have working with customers.

2015–2017

• Dealt with customers daily. 
• Answered customer queries on the telephone. 
• Listened to and responded to customer complaints.
• Helped customers choose the right products for them.
• Worked as part of a team.
• Recommended products to order based on customer feedback.
• Demonstrated quick and on-the-spot decision-making.
• Key responsibilities such as cashing out at the end of the day and handling customer orders.

Problem-Solving Skills for Cover Letter

Writing a strong cover letter is a great way to impress employers. Knowing how to add problem-solving skills to your cover letter is one of the best ways to do this. No matter what job you are applying for, problem-solving skills will be vital.

Adding problem-solving skills to your cover letter is easy, as you can use skills you have learned from previous work experience, education, or personal development. Most job descriptions will list specific traits and skills required. This will typically include problem-solving skills of some kind.

This next section will look at two examples of cover letters with problem-solving skills to help you land your dream job. As you will see, it is easy to add several problem-solving skills to a cover letter, as these skills are common in everyday use.

Problem-Solving Skills: Cover Letter Examples

This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee. In this cover letter, problem-solving skills are showcased using a story from a previous audio technician job. 

During my time at Five-Star Audio Visual, I worked full-time as an audio technician. I was part of a core team of five other employees who I worked closely with to help meet client expectations, analyze potential technical issues, and organize frequent events. 

Being part of a team helped me to grow as a person and improve my technical learning. I worked under experienced audio technicians, event managers, and production managers. As such, my communication and decision-making skills vastly improved. I also found that working under tight deadlines helped me to deal with high-pressure situations. 

The second example is for a senior analyst position at Magellan Health. The job description highlights many problem-solving skills requirements such as critical thinking, analysis, and organizational skills. Furthermore, a senior role like this requires strong leadership skills. In this example, skills learned from a data analytics bootcamp are used.  

I recently completed the data analytics bootcamp program at Ironhack. During my studies, I collaborated with my peers on several projects. We used our analytical skills and critical thinking skills to identify and solve problems. Furthermore, we learned in-demand technical skills such as Git, Python, and SQL. This program was fast-paced and intense, which helped me to work quickly under pressure, both independently and as part of a team.   

How to Improve Your Problem-Solving Skills

Not only should you know how to include them on your resume, but you must learn how to improve your problem-solving skills. The more problem-solving skills you can learn the better, as they can be applied to suit any job or situation. You should do your best to maintain, practice, and improve problem-solving skills as often as possible.

Learning how to improve problem-solving skills in the workplace will lead to better job opportunities and an increased salary. By listing problem-solving skills on your resume, you may land your dream job. However, to keep this job and advance up the career ladder, it is vital you understand how to improve your problem-solving skills. 

Acquire More Technical knowledge in Your Field

There are plenty of free resources where you can improve technical knowledge in your field. Alternatively, you can earn an additional degree. For example, if you have a Bachelor’s Degree in Computer Science , you may wish to improve your tech knowledge by enrolling in a master’s program or certificate program.

Acquiring more technical knowledge will boost and improve your problem-solving skills. Technical skills training, such as coding, for example, is a great way to boost your critical thinking skills. Managerial training is excellent if you want to improve your communication and leadership skills. Higher education programs typically require collaborative work, which is excellent for improving your teamwork skills.

Seek Out Opportunities to Problem Solve

You can seek out opportunities to problem solve in your place of work or everyday life. This can be something as simple as asking those in your household if they need help with anything. You can also speak to friends or colleagues and find out if they have any problems that need solving. 

The more problems you help solve, the better your problem-solving skills will develop. You might also find that you are seeking out problem-solving opportunities that are not part of your own skillset. This is a vital part of self-development and professional development, and will ultimately lead to job opportunities.

Do Practice Problems

You can use practice problems to work on and improve your problem-solving skills. This can be done at any time. For example, if you have a long commute to work, you can use this time to do practice problems. These problems can be based on past experiences where you had to problem-solve or on fictional problems. 

You might find it helps to write the problems and solutions out, but you can also do it in your head. If you find there is a particularly difficult problem at work, you can use this practice to explore a variety of solutions and options. You can also work on practice problems with other people, which will have the added benefit of building teamwork and communication. 

Observe How Others Problem Solve

One of the best ways to learn anything in life is to see how others do it. If you have the benefit of working with a particularly skilled employer, you can take advantage of their problem-solving skills by watching how they work and the methods they use. Students can often learn from their peers or instructors. 

It is important to ask questions too. While simply observing how others solve problems is hugely beneficial, asking questions will help clarify their methods and techniques. You can also observe problem-solving in your everyday life if you pay close attention to your surroundings.

Why Is Problem-Solving Important in the Workplace?

You cannot underestimate the importance of problem-solving skills in the workplace. No matter what job you do, problems will arise. Being able to efficiently solve these problems is vital if you want to climb the job ladder, earn more money, and impress your employers. Furthermore, being able to problem-solve will make you less reliant on others for help which is another reason why problem-solving is important in the workplace. 

• Climb the corporate ladder . Problem-solving is a great way to impress your employee and climb the ladder. If you want to earn a promotion at work, you can use learned and improved problem-solving skills to ace the interview.
• Earn more money . You can use problem-solving skills to help the company you work for make more money. This in turn can lead to a salary increase. 
• Team player. Strong problem-solving skills can make you a better team player. Working well as part of a team is vital in most careers.
• Meet deadlines. Some jobs have very tight and strict deadlines. Strong problem-solving is key to quickly solving solutions to meet deadlines.

Should You Learn How to List Problem-Solving Skills on Your Resume?

Yes, you should learn how to list problem-solving skills on your resume because every job requires problem-solving. These skills demonstrate that you are able to tackle the inevitable challenges that will come up in your job effectively. Soft skills, such as problem-solving, are often taught at universities, colleges, and bootcamps. However, you will develop problem-solving skills in all walks of life.

By following the advice in this article, you’ll have no trouble listing your problem-solving skills on your resume. These may just be the skills that help you convince your dream employer to reach out and schedule an interview with you!

How to List Problem-Solving Skills on Resume FAQ

Yes, you need to list problem-solving skills on your resume if you want the best chance of getting the job. For some jobs, problem-solving skills will be vital, and the more of these skills you can include on your resume the better. More technical jobs, like computer programmers, will need to list problem-solving skills on their resume, along with any technical training.

You can learn problem-solving skills anywhere. If you want formal training, most universities will offer soft skills training, which covers problem-solving. You will encounter problem-solving in everyday activities as well in the workplace. 

Some examples of problem-solving skills include critical thinking, analysis, evaluation, creative thinking, and decision-making. These key skills will help you improve your performance in interviews and help you attain future career opportunities. 

Other skills that employers look for include technical skills, project management skills, operational skills, creativity skills, organization skills, deductive reasoning, customer service skills, math skills, and quantitative skills. Highly developed problem-solving skills are essential, but you should read the job posting carefully to ensure you tick any other boxes required.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

What's Next?

Get matched with top bootcamps

Ask a question to our community, take our careers quiz.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Get 25% off all test packages.

Get 25% off all test packages!

Click below to get 25% off all test packages.

Top 10 Problem Solving Interview Questions You May Be Asked

Problem-solving questions are common in interviews - you may be asked specific questions related to the job you’ve applied for or about your approach and methodology to solving them.

This useful guide will help you get prepared for common problem-solving questions in your next interview with advice on how to answer them.

1. What are some of the most difficult problems you have solved?

When interviewers ask “What are some of the most difficult problems you have solved,” they usually want to know two things:

• The types of difficult problems you have solved and
• How you coped with or overcame these difficulties.

To answer this question effectively, first, take a few moments to think about and jot down the types of difficult problems you have faced in your work. Then, for each problem, briefly describe the steps you took to solve it. Be sure to highlight a few key learnings or lessons that you took away from overcoming these difficulties.

Some examples of difficult problems that job seekers have solved include:

• Being assigned a project with an impossible deadline
• Having to manage a team member who was not meeting expectations
• Having to come up with an innovative solution to a long-standing problem

2. How do you go about solving problems?

When you are asked how you go about solving problems during an interview, focus on what works for you specifically - there is no one ‘right’ way to solve problems, so don’t try to fit yourself into that mold.

You should have a clear process and some examples to help support your answer.

Remember to keep it positive - interviews are about selling yourself and your skills, so make sure your answer reflects that.

3. Describe the result of a recent problem you solved

For this question, the interviewer is looking to understand the impact you’ve had on solving problems and how important the problems you’ve described are. The bigger the impact the better the example.

4. Give an example of a time when you had to think outside the box to solve a problem.

When answering this question, it’s important to provide a specific example of a time when you had to think outside the box to solve a problem. Avoid generalities or platitudes like “I’m a creative person” or “I always look for new and innovative ways to solve problems.”

Instead, focus on describing a concrete situation where you were faced with a difficult problem and had to come up with an original solution. Be sure to describe the steps you took to solve the problem and what resulted from your efforts.

If you can illustrate that you can think creatively and come up with innovative solutions, you’ll be sure to impress potential employers and set yourself apart from other candidates.

5. What is a time when you went above and beyond to solve a problem?

Be prepared to answer this question with a great story.

Think of a time when you were faced with a difficult situation at work. Maybe there was a big project that needed to be completed or a customer that was particularly challenging. Whatever the situation was, make sure it’s something that you were able to successfully overcome.

Next, describe what steps you took to solve the problem. Did you come up with an innovative solution? Did you put in extra hours to make sure the job got done? Was it a team effort? Whatever it was that you did, be sure to highlight your role in the story.

Lastly, include details of the results and how they impacted others.

6. Tell me about a time when you predicted a problem before it occurred?

This question shows the interviewer your proactiveness and vigilance.

Try to think about a time when you were able to identify a potential issue and take steps to prevent it from happening. It may be a problem that you had anticipated occurring - how did you know it would happen? What would have been the impact if it did?

Showing that you have the ability to think ahead and predict problems before they occur is a strong skill for any potential employee to have, and by providing specific examples of your own experience, you can demonstrate that you possess it.

7. Give an example of a time when you had to use your creativity to solve a problem

When interviewers ask this question, they are looking to see if you have the ability to come up with new and innovative solutions to problems. They want to know if you are able to think outside the box and come up with creative solutions that others may not have thought of.

To answer this well you should:

• Give an example of a time when you had to use your creativity to solve a problem.
• Explain how you were able to come up with a creative solution and what the outcome was.
• Be sure to highlight any challenges that you faced and how you overcame them.

8. How do you know when to solve a problem on your own or to ask for help?

There’s no single answer to this question, as the best course of action will vary depending on the situation. However, here are a few general tips to keep in mind:

First, try to assess the difficulty of the problem and whether you have the necessary skills and knowledge to solve it. If it’s a simple issue that you’re confident you can handle, then go ahead and take care of it yourself.

However, if the problem is more complex or outside of your area of expertise, then it’s probably best to seek out help from someone who knows more about it.

9. How do you know when a problem is solved?

This is a great opportunity to show off your critical thinking skills.

First, take a step back and assess the situation. What are the goals that need to be accomplished? What does “solved” look like? What are the constraints that you’re working within?

Defining success criteria will ultimately determine when the problem is solved.

10. Do you enjoy problem-solving?

Almost all roles require some form of problem-solving. A strategic “yes” is always recommended when answering this question.

If you have experience solving problems in previous roles, be sure to mention that. This will show the interviewer that you have the ability to handle challenges.

For example, you might say something like: “I actually enjoy problem-solving quite a lot. There’s something satisfying about being able to find a solution to something that was once a mystery. One time, I was able to help my team solve a big issue we were having with our website. We were able to identify the problem and put together a plan to fix it.”

This response shows that you not only have the ability to solve problems but that you also enjoy doing so. It also gives the interviewer a specific example of a time when you were successful in this area.

Enjoy what you’ve read? Let others know!

• Share on whatsapp
• Share on linkedin
• Share on twitter
• Share on facebook
• Share via email

By using our website you agree with our Cookie Policy.

The 20 best jobs for people who love to solve problems

Some people are natural-born problem solvers. Others develop the skill over time. Either way, there are several jobs that are perfect for this group of people, where day-to-day tasks involve tackling information and problems head-on to devise solutions.

We filtered through data from the Occupational Information Network (O*NET) , a US Department of Labor database that compiles detailed information on hundreds of jobs, to find 20 that place high importance on "making decisions and solving problems ." We also checked out the average annual salary and  projected percent change in employment from 2014 to 2024  for each job on the US Bureau of Labor Statistics (BLS) website .

O*NET judges how important " a nalyzing information and evaluating results to choose the best solution and solve problems " is in any job, assigning each a score between one and 100. Positions that involve more problem solving, like  physician assistants and chief executives,  rank higher — while jobs that don't require much problem solving, like tour guide and waiter, rank lower.

Check out the 20 best jobs for problem solvers below:

No. 20. Hospitalist

Average annual salary (2015): $197,700*

Problem-solving importance level:  93

What they do: Provide inpatient care, including medications and treatments in intensive-care units, medical wards, rehabilitation facilities, and nursing homes.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD

Projected growth through 2024:  14%

*BLS includes this occupation under "Physicians and Surgeons, All Other."

No. 19. Administrative law judge, adjudicator, or hearing officer

Average annual salary (2015):  $93,140

What they do:  Conduct hearings to review claims and determine liability for government-related matters and programs. 

Education requirements:  Bachelor's and master's degrees, usually followed by a JD.

Projected growth through 2024: -1%

No. 18. Obstetrician or gynecologist

Average annual salary (2015):  $222,400

What they do:  Provide medical care to women during pregnancy and childbirth. 

Education requirements:  Bachelor's and master's degrees, followed by an MD.

Projected growth through 2024: 14%

No. 17. Education administrator, elementary and secondary school

Average annual salary (2015):  $92,940

What they do:  Typically referred to as elementary- or secondary-school principals whose job is to enforce discipline and attendance policies for students and teachers.

Education requirements:  Bachelor's and master's degrees, sometimes followed by a PhD.

Projected growth through 2024: 6%

No. 16. Midwife

Average annual salary (2015):  $93,610

What they do:  Provide prenatal care to mothers and assist with childbirth and infant care.

Education requirements:  Bachelor's degree, and master's degree as an advanced-practice registered nurse (APRN).

Projected growth through 2024: 31%

No. 15. Actuary

Average annual salary (2015):  $110,560

What they do:  Analyze statistical data regarding mortality, accident, sickness, and disability to predict the probability of future risk and liability.

Education requirements:  Bachelor's degree and must pass a series of certified exams.

Projected growth through 2024: 18%

No. 14. Respiratory therapy technician

Average annual salary (2015):  $49,720

Problem-solving importance level:  94

What they do:  Work with patients in need of respiratory care in emergency rooms, neonatal or pediatric intensive care, or surgical-intensive care.

Education requirements:  Most jobs in this area require vocational-school training.

Projected growth through 2024: 12%

No. 13. Social and community-service manager

Average annual salary (2015):  $69,430

What they do: Plan, direct, coordinate, and oversee social-service or community-outreach programs and organizations. Includes job titles like social worker and adoption-services manager.

Education requirements:  Bachelor's degree, sometimes a master's degree.

Projected growth through 2024: 10%

No. 12. Preventive-medicine physician

Average annual salary (2015):  $197,700*

What they do:  Assist and aid nurses, physicians, or statisticians in the prevention of disease, injury, or death.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD.

*BLS includes this occupation under Physicians and Surgeons, All Other.

No. 11. Physician assistant

Average annual salary (2015):  $99,270

What they do:  Assist physicians by conducting patient physicals, treatment, and counseling.

Education requirements: Bachelor's and master's degrees.

Projected growth through 2024: 30%

No. 10. Chief executive

Average annual salary (2015):  $185,850

Problem solving importance level:  94

What they do:  Provide overall direction and implement policies of a company. Typical job titles include chief executive officer, chief operating officer, and executive vice president.

Education requirements:  Bachelor's and master's degrees.

No. 9. Judge, magistrate judge, or magistrate

Average annual salary (2015):  $116,100

What they do:  Preside over a court of law with the ability to sentence defendants in criminal cases and determine defendant liability in civil cases. May also perform wedding ceremonies.

Education requirements:  Bachelor's and master's degrees, followed by a JD.

No. 8. Ophthalmologist

Problem-solving importance level:  95

What they do:  Conduct eye exams and vision correction, like optometrists, but are also trained to perform eye surgery, including cataracts and glaucoma.

No. 7. Anesthesiologist

Average annual salary (2015):  $250,100

What they do:  Physicians who administer a sedative drug called  anesthesia before surgery, and monitor patients during and after surgery.

Projected growth through 2024: 14%*

*BLS includes this figure under "Physicians and Surgeons, All Other."

No. 6. Air-traffic controller

Average annual salary (2015):  $118,740

Problem-solving importance level:  96

What they do:  Control, authorize, and regulate airplane traffic at and in between airports.

Education requirements:  Bachelor's degree or work experience totaling three years, in addition to exams and a Federal Aviation Administration academy course.

Projected growth through 2024: -9%

No. 5. Nurse anesthetist

Average annual salary (2015):  $160,250

Problem-solving importance level:  97

What they do:  A dminister  anesthesia, monitor patient vital signs, and oversee patient recovery after surgery.

No. 4. Radiologist

Average annual salary (2015):  $197,700*

Problem-solving importance level:  98

What they do:  Examine and interpret the results of a patient x-ray and communicate diagnostic information regarding diseases or disorders to patients and physicians.

*BLS includes this occupation under "Physicians and Surgeons, All Other.

No. 3. Neurologist

Average annual salary (2015):  $197,700*

What they do:  Physicians who diagnose, treat, and help prevent diseases and disorders of the brain and central-nervous system.

No. 2. Sports-medicine physician

Average annual salary (2015): $197,700*

What they do: Diagnose, treat, and help prevent sport-related injuries in athletes.

Education requirements: Bachelor's and master's degrees, follow by PhD or an MD.

Projected growth through 2024:  14%*

No. 1. Government-property inspector or investigator

Average annual salary (2015): $55,100*

Problem-solving importance level: 100

What they do:  Inspect government property to ensure that things are in order with contract agreements and government regulations.

Projected growth through 2024:  8%

*BLS includes this occupation under "Construction and Building Inspectors (state government)."

• Main content

Work in Production Blog

How to write about “problem solving” in your cover letter.

“Problem solving” comes up a lot in job listings. When it does, it is useful to give some examples of your ability in your cover letter. Indeed, recently I’ve seen this come up as a requirement in job listings.

Like every other qualification, it is useless to simply assert that you have an ability or experience. You have to prove it through referencing your work experience. Here is a template for writing the story about “problem solving.”

• Outline a problem that came up at work
• Explain what disaster could have happened, or was happening, if it were not resolved
• Elucidate what you did to solve the problem
• Describe the good result that happened
• Express the excellent wider consequences

“ I’m good at solving problems [an adverb or descriptor from the listing like “quickly” or “innovatively” or “on the fly”], like the time when [something went wrong] at [your recent job]. This meant that [some horrible thing could happen or had happened] which we wanted to avoid. I realized that I should [do this, then that]. That meant that [immediate positive outcome going forward], and [excellent wider consequence such as work continued safely, money or time was saved, the client was very pleased and came back with repeat business.]”

One of the tricks here is to not say “the problem was avoided” as the good result or positive consequence. Just saying something like that doesn’t give as good an impression. It could show you as someone who is problem-focused and stuck in negative language and thinking. It may take a few minutes to find a way to express what did happen , rather than what did not , but it will strengthen you cover letter enormously.

The template also works when the problem you solved was some kind of chronic or ongoing issue, rather than an emergency.

“ At [my old job] we had an ongoing issue with [describe the problem]. This meant that every time [something happened] we had [this next thing happen.] This was costly [in some specific way – time, expenses, customer satisfaction, high churn]. I proposed that we [implement or institute this new procedure]. We were able to save [this is a good place to insert a metric – hours, dollars, %’age increase in sales]. It meant that the staff were much happier and able to focus on [some good thing instead of the problem, like delivering client services.]”

This step-by-step method is also a great way to approach this kind of question in an interview, especially if the interviewer asks you to describe your strengths. Have a couple of these stories, that reference the kind of problem that can come up at the prospective job, that you have practiced saying aloud.

The flip side of this skill is planning abilities. Remember the adage, “ If you fail to plan, you plan to fail. ” I like to start any problem-solving description with the phrase, “ I find that attention to planning helps avoid many problems, but they still can happen. I’m good at solving problems “…..and so on.

You can learn more about writing cover letters and expressing your skills in terms of a narrative in my book, “ Work In Production Part Two: How to write a killer cover letter the UPM will actually want to read. “

Share this:

Press Enter to search

No Problem: How To List Problem Solving Skills on a Resume

Problem solving is an in-demand skill recruiters want to see on your resume. Learn how to highlight this soft skill with our detailed guide.

2 years ago   •   4 min read

Problem solving is a key skill in life — and in most workplaces. Like any other soft skill, it belongs on your resume. The only question is, how do you prove it?

Keep scrolling as we explain how to put problem solving on your resume in a way that actually lands. We'll also explain where soft skills like problem solving belong and give examples you can follow. But first, let's take a look at exactly what hiring managers mean when they say "problem solving."

Problem solving skills employers are looking for

If a job ad says that a company is looking for applicants with "strong problem solving skills," what does that actually mean?

Hiring managers want people with skills like:

• Critical thinking
• Brainstorming
• Troubleshooting
• Negotiation
• Conflict resolution
• Organization
• Communication
• Attention to detail
• Experimenting
• Observation

That's a lot! So, how do you fit all that on your resume? Here are some tips to get you started.

How to show problem solving skills on a resume

To effectively showcase problem solving skills on your resume, follow these steps:

• Look at the job ad. What kinds of problem solving skills are specifically mentioned? What key responsibilities are likely to involve problem solving?
• Make a list of these skills or responsibilities — this is what you’ll want to address in your resume.
• Think of a time when you’ve demonstrated each problem solving skill or been in a similar situation.
• Format that incident as an accomplishment by starting with a strong action verb.
• Be specific about what you did and what the end result was.
• Check in with a free resume scanner to see how your accomplishments score and what you can improve.

Now let's take a look at where problem solving skills belong on your resume.

Where to include problem solving skills on a resume

The first thing to know is this: Problem solving is a soft skill, which means you should never list it directly in your skills section. Instead, you should:

• Include past examples of problem solving in your work experience bullet points
• List related hard skills in your skills section
• Mention key skills and accomplishments in your resume summary and cover letter
• Use synonyms to avoid repeating "problem solving" over and over

Emphasize real accomplishments

The best place for any soft skill — including problem solving — is in your Work Experience section. Make your bullet points stand out by outlining what the problem was, what action you took, and what the end result was.

Remember: The key is to be specific. For example, instead of:

Solved problems causing long delivery times.

Streamlined the implementation process and reduced the average product delivery time from 10 days to 4 days by redefining responsibilities and improving accountability of employees.

This specifies what the initial problem was, what action you took, and the end result. Use the formula [Action Verb] + [Accomplishment] + [Metric] to keep you on the right track.

List related hard skills

Problem solving is a soft skill, which means you can’t include it outright in your skills section . But what you can do is list hard skills that go hand in hand with problem solving.

For example:

• Data analysis
• Quality assurance
• Engineering
• Programming languages
• Loss prevention
• Accessibility

If you’re unsure what problem solving skills to include in your skills section, use the tool below to search for the job you’re applying to and it’ll give you a list of hard skills relevant to the job.

Include targeted highlights

If you’re applying for a role where you know that problem solving is an essential skill — like most management, data-driven, or customer-facing positions — you can emphasize your ability to solve problems in your resume summary or cover letter .

Do some research to identify the key issues facing the company, like streamlining inefficient business practices or expanding a small customer base, and highlight 2-3 skills or accomplishments related to those areas.

Here's an example:

Find out if your resume shows enough problem solving skills

An important thing to remember when listing problem solving skills on your resume is, just like other soft skills, you need to show how you’ve used problem solving skills in the past. An easy way to check if you’ve shown hiring managers your problem solving skills, is to upload your resume to the tool below — it’ll tell you if your resume has shown problem solving skills the right way, as well as other soft skills like leadership and communication skills.

Synonyms for problem solving on a resume

Trying to avoid repetition? If you’re searching for another word for problem solving to use on a resume, these action verbs have you covered:

• Transformed
• Revitalized
• Streamlined

For even more suggestions, check out our list of resume action verbs for 2024 .

Resume examples of problem solving skills

Looking for more ways to say that you’re a problem solver on a resume? Try these sample bullet points.

Proposed a plan to reduce shrink, which increased work efficiency and customer services by over 75%.

The first step in solving a problem is identifying it. Companies want to hire people who are proactive, not reactive, which means it's worth including an example of a time you first identified a problem and then took steps to solve it.

Developed a contingency plan during tough economic conditions to save $540K per year.

What's better than solving a problem? Preventing it from becoming a problem in the first place!

Reduced double-booking and error rates by 45%, resulting in a $10,800 increase in yearly sales by developing a scheduling system to coordinate advertising space availability with Sales, Designers, and the Editorial team.

The more specific you can get with your bullet points, the better. Remember, the main point of your resume isn't just to show a recruiter what you've done for other companies — it's to help them imagine what you might do for their company.

Executed self-insured health plan including wellness benefits which saved the business in excess of $70K or 20% and influenced over 200 staff members to become healthier.

What hiring managers want to see is results. Any time you can identify a specific positive outcome in your bullet points, you take one step closer to getting hired.

Responded to and managed 50+ inbound requests from members daily.

Struggling to quantify your achievements? It's okay if you don't have access to specific metrics — you can still include numbers for things like how many projects you worked on or how quickly you completed tasks.

Spread the word

Highlight an executive mba with these resume tips, expert tips: how to showcase your areas of expertise on a resume, keep reading, how to show bilingualism on your resume (with examples), oops what to do if there’s a mistake on your resume, getting the basics right: resume line spacing, subscribe to our newsletter.

Stay updated with Resume Worded by signing up for our newsletter.

🎉 Awesome! Now check your inbox and click the link to confirm your subscription.

Please enter a valid email address

Oops! There was an error sending the email, please try later

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

13 perfect jobs for people who love problem-solving

Posted: May 20, 2023 | Last updated: April 2, 2024

Software developers, lawyers, and 11 other occupations that demand frequent problem-solving

Only about 14% of civilian workers have to solve problems on a daily basis, according to the Bureau of Labor Statistics. But some jobs are all about problem-solving.

Looking at 2022 Bureau of Labor Statistics  data,  ClickUp  found that software developers, executives, and lawyers are among the top 13 jobs that demand the most frequent problem-solving. Occupations on the list are ranked by the estimated percentage of workers in each job who had to solve problems more than once per day.

Over 100 jobs were reviewed in the analysis, and only those where more than half of the workers problem-solved multiple times daily made the rankings. Nearly half of the jobs on the list involve management responsibilities. Management positions come with many problem-solving requirements because of the need to oversee people and processes; define goals and break them down into smaller, assignable tasks; and make resource decisions based on theory and data.

Employers value problem-solving in the workplace because workers with these skills are better able to overcome challenges independently, suggest new ideas and improve processes, and save the company and its customers time and money.

Focusing on and developing advanced, nuanced, and quick-reaction problem-solving skills might even help insulate, to a degree, some knowledge-based professionals from the most disruptive effects of artificial intelligence and automation technologies.

"Skills that can easily be standardized, codified, or routinized are most likely to be automated," according to research published in the  MIT Sloan Management Review . "Those that involve hands-on or real-time problem-solving are less so, because developing tools sophisticated enough to handle such ambiguity is either too cost- and labor-intensive or technologically out of reach."

Problem-solving is a skill that can be practiced and honed. There is a wide array of literature and coursework available for learning established methods of problem-solving, with specialties in topics like parallel thinking, decomposition, research, and analysis. Even practicing word and logic puzzles as a leisure activity can help hone problem-solving skills.

#13. Electrical engineers

- Share of workers who problem-solve more than once per day: 51.7% - Nationwide employment: 186,020 (1.32 per 1,000 jobs)

Electrical engineers design, develop, test, and maintain electrical systems and components. They may identify problems, design circuitry and other parts, and create prototypes to test their solutions. And they can encounter surprises.

For instance, in 1945, Percy Lebaron Spencer, an electrical engineer for Raytheon, was working on radar equipment and noticed a candy bar in his pocket melted. Applying critical thinking and problem-solving skills, he devised a series of tests, observations, and experiments, ultimately inventing the microwave oven.

Hands-on experience and professional development help electrical engineers develop their analytical and critical thinking skills. Participating in professional associations can also assist in the development of their communication and teamwork abilities, allowing them to collaborate effectively with their colleagues and clients.

#12. Transportation, storage, and distribution managers

- Share of workers who problem-solve more than once per day: 52.6% - Nationwide employment: 144,640 (1.027 per 1,000 jobs)

Transportation, storage, and distribution managers are involved in the planning, directing, and coordinating of transportation, storage, and distribution activities.

These logistics professionals must organize and manage the work of subordinates, effectively use analytical and inventory software, evaluate and act on data and reports, and communicate and collaborate with other departments.

The COVID-19 pandemic has been a nonstop series of problems to solve for transportation, storage, and distribution managers, who have had to deal with demand spikes, driver shortages, and soaring warehouse costs. Now rising inflation and cooling demand are going to send their own series of problems through the pipeline in the reverse direction.

Staying on top of important data, such as changing regulations, weather, software innovations, and tariffs are some of the steps transportation, storage, and distribution managers take to be better prepared to problem-solve. Obtaining certificates and pursuing coursework in supply chain management and other related fields of study are also beneficial for practicing and developing key problem-solving skills.

#11. Computer and information systems managers

- Share of workers who problem-solve more than once per day: 54.0% - Nationwide employment: 485,190 (3.444 per 1,000 jobs)

Computer and information systems managers are responsible for the planning and coordinating of computer-related activities within their organization. High levels of technical expertise, as well as people management skills, are required to be effective.

Duties for computer and information systems managers can include managing all of the organization's personnel who are relevant to its computer systems, as well as consulting with end users and stakeholders to ensure computing plans align with organizational goals.

Staying current with the latest research and technology is an important step in preparation for becoming a better problem-solver as a computer and information system manager so that you are up to speed on current best practices when it is time to make or advise a decision. Another way to improve problem-solving skills is to hold routine meetings and solicit team feedback as a way to work on communication skills and ensure expectations and issues are being clearly understood and acted on.

#10. Architectural and engineering managers

- Share of workers who problem-solve more than once per day: 54.6% - Nationwide employment: 187,100 (1.328 per 1,000 jobs)

Architectural and engineering managers plan, direct, and coordinate activities in the fields of architecture and engineering, according to the BLS Occupational Outlook Handbook . For instance, they might oversee a construction and renovation project, develop and present project proposals and bids, and oversee the recruiting of staff for design and engineering teams.

Architectural and engineering managers need to be able to effectively lead and inspire their teams. They must also strictly adhere to project deadlines and exhibit superior written and oral communication skills, all of which require advanced problem-solving abilities.

To be better prepared as a problem-solver, architectural and engineering managers attend design showcases to examine the work of other professionals, take advantage of continuing education opportunities, and seize opportunities to gain further field experience.

#9. K-12 education administrators

- Share of workers who problem-solve more than once per day: 54.8% - Nationwide employment: 274,710 (1.95 per 1,000 jobs)

K-12 education administrators plan, direct, and coordinate the academic, administrative, or auxiliary activities of kindergarten, elementary, and secondary schools, according to the BLS Occupational Outlook Handbook.

Whether managing teachers, helping students navigate curriculum challenges, or overseeing facility improvements, elementary administrators are constantly solving problems. And they're expected to create "accurate, rapid, effective and accepted solutions," depending on their visions "and school development programs," according to a 2010 study .

Being an effective school administrator requires practice in building positive relationships, putting colleagues and families first, and using strategies to diffuse conflict and stressful situations. Participating in research opportunities, attending seminars and classes, and joining professional educational groups are all ways to stay current with the latest problem-solving tools and trends in the field.

#8. Natural sciences managers

- Share of workers who problem-solve more than once per day: 56.4% - Nationwide employment: 74,760 (0.531 per 1,000 jobs)

Natural sciences managers are involved in supervising the work of scientists, including chemists, physicists, and biologists, according to the BLS Occupational Outlook Handbook. These workers are in charge of activities that relate to research and development and coordinate testing, quality control, and production.

Natural sciences managers must use their highly developed research and scientific observation skills, and harness those of their direct reports, to uncover answers to complex technical issues.

Workers in this role are expected to perform functions like developing strategies and research projects; interviewing, hiring, and directing scientists, technicians, and support personnel; and administrative duties.

Because science moves so rapidly, natural science managers must constantly read and stay current with the latest developments so they have the knowledge and latest best practices to apply to their work. Attending health fairs, publishing papers, and working with a scientific mentor are some ways natural sciences managers build the skills and knowledge needed to be successful problem-solvers.

#7. Software developers

- Share of workers who problem-solve more than once per day: 58.4% - Nationwide employment: 1,364,180 (9.683 per 1,000 jobs)

Software developers are in charge of analyzing users' needs and designing and developing software to meet those needs, according to the BLS Occupational Outlook Handbook. They design every part of an application or system and coordinate how each will work together.

Computer science itself is the study of problem-solving, so problem-solving skills are baked into all aspects of being a software developer. When designing and implementing code, troubleshooting and bug squashing, and communicating accurately and effectively within and between teams, software developers are problem-solving mavens.

Software developers hone their problem-solving skills through on-the-job experience, obtaining additional certifications and credentials, and staying current with rapid industry developments. Outside of their core job functions, they might contribute code to open source projects, participate in coding challenges and hackathons, or volunteer their time with nonprofit groups focused on building software solutions to civic challenges, such as Code for America.

#6. Physicists

- Share of workers who problem-solve more than once per day: 60.3% - Nationwide employment: 20,020 (0.142 per 1,000 jobs)

Physicists are scientists who study the interactions of matter and energy. Whether tackling climate change, hunting for new subatomic particles, or figuring out how to make a chocolate cake mix rise faster, physicists are solving problems all around us. From the epic to the everyday, physicists use step-by-step approaches, apply past solutions to new problems, diagram procedures, and verify results.

Physicists prepare themselves to be problem-solvers by drilling into the fundamentals of their field, learning and practicing problem-solving strategies, and participating in professional organizations. They may also tackle physics word problems and brain teasers in their free time and then share solutions and strategies with colleagues.

#5. Chief executives

- Share of workers who problem-solve more than once per day: 61.8% - Nationwide employment: 200,480 (1.423 per 1,000 jobs)

Top executives plan strategies and policies to ensure an organization meets its goals, according to the BLS, which includes coordinating and directing the company and organization activities.

Recognizing gaps between where an organization is and its goals—and devising and implementing solutions, often in real time—is core to the role of an executive. Putting structures in place to develop new products, overcoming budget shortfalls, keeping pace with the competition, navigating regulations, and managing the personalities and career growth of staff are all types of problems executives need to solve.

Executives take training and development programs to improve their problem-solving and management skills. They may volunteer their management expertise to a nonprofit or become a mentor to a more junior manager. Executives attend conferences and workshops and stay current on their industry news to expand their skills, including problem-solving.

#4. Nurse practitioners

- Share of workers who problem-solve more than once per day: 62.4% - Nationwide employment: 234,690 (1.666 per 1,000 jobs)

Nurse practitioners diagnose and treat acute, episodic, or chronic illness, independently or as part of a health care team, according to the BLS, and may focus on health promotion and disease prevention. They may be involved with ordering, performing, or interpreting lab work and X-rays, and can prescribe medication.

Nurses are called upon to apply their diverse knowledge to handle various situations during their shifts in a constantly changing environment. They might apply a solution from one set of patients to another. For example, one nurse described how a pain medication that worked for diabetic patients with neuropathy helped an amputation patient suffering from deep nerve pain who wasn't responding well to traditional opioids.

Health care providers who stay on top of the most recent research report better patient outcomes. Nurse practitioners can use an evidence-based approach to apply a systematic process to review, analyze, and translate to the real world the latest health care and scientific evidence. Training, conferences, and social media also provide other sources of information to sharpen skills and knowledge.

#3. Personal financial advisors

- Share of workers who problem-solve more than once per day: 67.1% - Nationwide employment: 263,030 (1.867 per 1,000 jobs)

Personal financial advisors assess their clients' financial needs and advise them on investment decisions and navigating tax laws and insurance, according to the BLS. They help their clients with short- and long-term goals, like saving for college and retirement.

Saving for retirement in an environment with rising interest rates, coping with soaring college costs, and deciding what to do with the proceeds of a house sale are some of the issues that might come up for the clients of a personal financial advisor, which require tailored solutions.

In each case, personal financial advisors define their client's problems, identify the causes, explore and decide on solutions , and implement them, according to Vesticor Advisors Managing Director Michael Sciortino.

Certifications—like certified financial planner, chartered financial analyst, or chartered financial consultant—or professional development courses can improve personal financial advisors' hard skills and provide structured opportunities to learn and apply proven problem-solving strategies.

Participating in a pro bono program through a professional organization allows an advisor to apply their knowledge to help individuals, families, and communities in need while getting additional opportunities to practice tackling new and pressing problems.

#2. Lawyers

- Share of workers who problem-solve more than once per day: 68.1% - Nationwide employment: 681,010 (4.834 per 1,000 jobs)

Advising and representing individuals, businesses, and government agencies on legal issues and disputes are some of the main obligations of lawyers.

Lawyers must research and analyze legal problems and provide advice to their clients. They evaluate all manner of legal decisions—such as weighing the pros and cons of filing for a judgment versus offering a settlement in a case—negotiate contracts, and respond to cease and desist letters. Problem-solving is so key to the legal profession that it was placed at the top of an American Bar Association's report on fundamental skills for lawyers, even before legal analysis.

Lawyers prepare to be problem-solvers by being active listeners, zeroing in on the details of a case, and reading up on the latest cases and legal strategies. Specialized problem-solving workshops, exercises, role-plays, and simulations— sometimes organized through professional societies —are other ways lawyers can develop their skills.

#1. Podiatrists

- Share of workers who problem-solve more than once per day: 85.5% - Nationwide employment: 8,840 (0.063 per 1,000 jobs)

Podiatrists provide medical and surgical care for people with foot, ankle, and lower leg problems, according to the BLS Occupational Outlook Handbook.

Patients come to their podiatrists presenting problems such as heel pain, bunions, ingrown toenails, and issues with gait and walking. Podiatrists listen to and diagnose the issue and prescribe solutions depending on what's needed, such as orthotics, medical creams, or physical therapy.

Podiatrists sharpen their problem-solving skills by practicing and learning new and established methodologies for diagnosis and attending training sessions and conferences. They also practice regularly and seek feedback from patients and colleagues to improve their techniques and patient outcomes.

This story originally appeared on ClickUp and was produced and distributed in partnership with Stacker Studio.

More for You

South Carolina's Dawn Staley draws strong reactions over remarks about trans participation in women's sports

7 CDs You Probably Owned, Threw Out and Now Are Worth Bank

19 American Foods that Are Not Allowed in Other Countries

I Made 4-Ingredient “Magic Cake” and It’s the Perfect Light and Fluffy Dessert

8 Places You Should Never Charge Your Phone

Toy Company Launches Life-Sized M3GAN Doll Replica

I'm the former VP of HR at Microsoft. I've witnessed many bad managers in my career — and they almost all had these 4 traits.

$1.3 billion Powerball drawing delayed

13 Menu Items McDonald's Employees Refuse To Order

Cicada Map Shows States Where Trillions Of Bugs Will Emerge

18 Old-School Dinners That We Want to Bring Back

Space Rock Slammed Into Moon - The Explosion Was Seen From Japan

15 Mistakes People Make When Living Alone That Put Their Safety in Danger

Gabbie Marshall: Received death threats after call vs. UConn

Buffalo Nickels Could Be Worth Thousands — How To Spot One

A millennial who made $170,000 secretly working two remote jobs says it helped him pay off about $50,000 in student loans

54 Recipes to Make in a 5-Quart Slow Cooker

Lauren Boebert Gets Good News Out of Colorado

Cruise ship buffet taboos: 10 things you should never do at mealtime

17 Phrases Confident People Use to Stand Up For Themselves

13 Best Jobs for Problem Solvers (High Paying)

• September 27, 2023

Searching for high-paying jobs that let you flex your problem-solving muscles?

We’ve got a collection of exciting careers that not only pay well but are all about tackling challenges head-on. If you love solving problems and want a hefty paycheck, these jobs are for you.

What Makes a Good Job for Problem Solvers?

We narrowed down jobs that:

• Involve analytical thinking and strategy
• Have a work setting where every day is different
• Require quick decision-making in high-stakes situations
• Let you work on projects from conception to completion
• Give you a say in shaping the outcome

Best Jobs for Problem Solvers

Sure, some of the jobs on this list might ask for a college degree but don’t fret if you’re missing that piece of paper. Many of these jobs offer great pay, even if you’ve gained expertise through experience or certifications.

So, enough chit-chat. Let’s dive right into our top picks for jobs perfect for problem solvers.

1. Air Traffic Controller

Average salary: $67,020

An Air Traffic Controller directs and organizes the flow of aircraft on the ground and in the sky, ensuring safe operations.

Job duties:

• Coordinate aircraft takeoffs and landings
• Monitor and direct flight paths
• Provide real-time updates to pilots
• Handle emergency situations
• Manage air traffic within control zones

Job requirements:

• FAA Air Traffic Pre-Employment Test
• At least 3 years of progressively responsible work experience
• Age under 31 when applying
• U.S. citizenship
• Ability to prioritize tasks rapidly
• Quick decision-making under pressure

2. Sales Engineer

Average salary: $77,247

A Sales Engineer, also known as a Solutions Engineer or Technical Sales Engineer, combines technical knowledge with sales skills to provide advice and support on a range of products.

• Explain complex technical concepts to customers
• Develop and deliver product demonstrations
• Collaborate with sales teams
• Create customized solutions
• Analyze market trends and customer needs
• Bachelor’s degree in engineering or related field
• 2-5 years of experience in a technical role
• Familiarity with CRM software
• Strong negotiation skills
• Ability to explain complex concepts clearly
• Strong presentation skills

3. Ethical Hacker

Average salary: $106,617

An Ethical Hacker, also known as a White Hat Hacker or Penetration Tester, intentionally probes computer systems for security vulnerabilities.

• Identify security flaws in systems
• Conduct penetration tests
• Simulate cyber attacks
• Report findings
• Offer remediation strategies
• Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP)
• 2+ years experience in cybersecurity
• Familiarity with programming languages like Python or C++
• Strong understanding of networking
• Good report-writing skills

4. Quality Assurance Manager

Average salary: $107,316

A Quality Assurance Manager, sometimes just called a QA Manager, oversees the quality of products or services in a company.

• Inspect products for defects
• Manage QA team
• Enforce quality standards
• Audit processes
• Report to higher-ups
• 3+ years of QA experience
• Strong grasp of QA methodologies
• Ability to manage a team
• Strong attention to detail

5. Business Intelligence Analyst

Average salary: $102,648

A Business Intelligence Analyst, also known as a BI Analyst, translates data into actionable insights for a company.

• Analyze business data
• Create data visualizations
• Forecast trends
• Generate reports
• Recommend strategies
• Proficiency in SQL
• 2+ years in data analysis
• Familiarity with BI tools like Tableau
• Good communication skills

6. Product Manager

Average salary: $165,818

A Product Manager, sometimes abbreviated as PM, drives the strategy, roadmap, and execution of a product.

• Define product goals
• Develop product roadmap
• Prioritize features
• Coordinate with dev teams
• Analyze user feedback
• 2+ years in product management
• Familiarity with Agile methodology
• Strong leadership skills
• Good problem-solving abilities

7. Logistics Coordinator

Average salary: $42,690

A Logistics Coordinator manages the supply chain, from vendor relationships to product delivery.

• Track shipments
• Coordinate deliveries
• Liaise with vendors
• Monitor inventory
• Resolve shipping issues
• Familiarity with logistics software
• Time management skills

8. Acoustic Consultant

Average salary: $120,619

An Acoustic Consultant analyzes sound and vibration to optimize acoustics, often for construction or entertainment settings.

• Measure noise levels
• Analyze data
• Recommend changes
• Develop sound profiles
• Consult with clients
• Bachelor’s degree in Acoustical Engineering or Physics
• Experience with acoustic measurement tools
• Data analysis skills
• Basic understanding of construction or architectural design
• Good listening skills

9. Fraud Investigator

Average salary: $67,347

A Fraud Investigator looks into suspicious activities to identify and prevent fraud; also known as a forensic investigator.

• Collect evidence
• Interview suspects
• Write reports
• Collaborate with law enforcement
• Bachelor’s degree in Criminal Justice or related field
• Experience in investigative work
• Basic accounting skills
• Strong communication skills
• Solid attention to detail

10. UX Designer

Average salary: $95,572

A UX Designer focuses on user experience design to make products more user-friendly.

• Sketch wireframes
• Develop prototypes
• Conduct user tests
• Analyze feedback
• Collaborate with developers
• Portfolio showcasing UX design work
• Familiarity with design software like Sketch or Figma
• Understanding of basic HTML and CSS

11. Disaster Recovery Specialist

Average salary: $78,723

A Disaster Recovery Specialist plans and implements strategies for dealing with emergencies and natural disasters, sometimes known as crisis management professionals.

• Assess risks
• Create plans
• Train staff
• Coordinate drills
• Manage emergencies
• Update recovery strategies
• Professional certifications in disaster recovery
• Knowledge of federal and state regulations
• Strong leadership abilities
• Ability to make quick decisions
• Good at multitasking

12. Private Investigator

Average salary: $54,578

A Private Investigator, often called a PI or detective, conducts surveillance and gathers information for clients.

• Conduct surveillance
• Gather evidence
• Interview people
• Verify facts
• Handle confidential data
• State-issued license for private investigation
• Prior experience in a similar role
• Basic tech-savvy skills for data retrieval
• Strong observational abilities
• Good written and verbal communication
• Adaptability to varied work environments

13. Technical Writer

Average salary: $76,519

A Technical Writer translates complex technical language into easily digestible documents, also known as documentation specialists.

• Research topics
• Write manuals
• Edit drafts
• Collaborate with tech teams
• Update existing documents
• Review quality
• Experience with specific industry jargon
• Basic understanding of the technology being documented
• Good research skills
• Ability to work under tight deadlines
• Teamwork and collaboration skills

See, There Are Careers for Problem Solvers!

From Air Traffic Controller to Business Intelligence Analyst, this roster is packed with rewarding opportunities for those who love tackling challenges.

Got a favorite on the list? We’d love to hear your thoughts, so drop a comment.

Leave a Reply Cancel Reply

Name  *

Email  *

Add Comment

Post Comment