business plan sales representative

Sales Representative Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business Plans » Advertising & Marketing

Are you about starting a sales representative company? If YES, here is a complete sample sales representative business plan template & feasibility report you can use for FREE .

A sales rep is a sales professional who work independently, outside of and separate from any associated business offices. A Sales rep often sells a number of product lines, from a number of different businesses.

Starting this business is not an easy task, but to start; you need to become self-employed, which will give you the chance to every aspect of both sales and business operations, which may involve marketing, customer service, order processing and accounting.

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A Sample Sales Representative Business Plan Template

1. industry overview.

Sales Representative is also known as Manufacturers Representatives or plain Rep. A successful sales representative represents eight to 10 complementary products that are not direct threats or competitors.

It is now becoming an obligation for manufacturers both inside and outside the united states to make use of outside sales forces in place of employing in-house sales personnel, because using a rep workforce can be or rather is more efficient and better cost-effective way to sell products.

Notwithstanding that the demand in this industry is always on the high aspect, getting into this industry is not a child’s play. It is well noted in the industry that it will take you nothing less than one to two years to build a stock of enough products to represent that will make you a good living.

The cost of starting this business is not as high as one may expect, but you should note that having an equipped home office and a good vehicle are all that you need to start. But like many salespeople, the potential earnings are good.

Sales reps of our modern age are doing more than selling than the ones of the past years, which is why experience is very paramount. Some reps also train Agency workforce in the use of the products they sell, offsetting a cost their customers would otherwise carry.

Some reps who sell to wholesalers make joint sales calls with the wholesaler’s in-house sales personnel, training them to sell the rep’s products.

Also many sales reps sell industrial products to manufacturers and end users such as processing plants, HMOs and government agencies. Getting products to market can be done by working trade shows for your industry where both manufacturers and customers can be found.

2. Executive Summary

The name of our business is Lego Sales Consult. We at Lego Sales Consultant, hope to provide representative services to targeted business environments in Atlanta, Georgia.

We believe that writing down our business plan will help us organise our business and also seek to generate a significant increase in Agency sales and profits from the delivery of product marketing, product advertising, retainer consulting, project consulting, market research and industrial analysis, feasibility studies, and strategic analysis and reporting services.

We believe that we have the potential to become the lead figure in the industry, and there is also a probability that our target customer will completely reject the Advertising and marketing but we understand that it is part of the industry and only consistency can make us successful.

With our adequate research and understanding of the industry, we have created effective strategies that will ensure that our agency will reach the greatest number of potential customers and serve our clients properly. We will also design, build, test and deploy the methods we deem for or necessary in other to market the products of our clients.

We also hope to keep our clients in the known by reporting the progress of the campaign in real-time to provide our customers maximum flexibility. We will also take note of all necessary actions and corrections after every exercise in order to grow our business.

Our business plan has been created on the basis of three years of market research. All the data concludes the size and growth of the market and geographical segments, customer needs, perception, and buying behaviour trends have been on the upswing, and are expected to continue in this trend for the next three years.

We at Lego Sales Consultant’s believe that we are well prepared to fill the vacuum in the marketing niche, and will be the very best in the industry.

We at Lego Sales Consultants hope to specialize in successful sales and marketing campaigns.  The owners of Lego Sales Consultants, Nathaniel Clayton and Ephraim Joseph have over 12 years of experience as sales agent between them.

Nathaniel Clayton use to be a senior sales consultant at Promerit Advertising agency. Ephraim Joseph was a sales and marketing director for Liberty Business LLC. Both have been friends for a very long time and they share the same vision and goals.

3. Our Products and Services

We at Lego Sales Consultant’s plan to offer expertise in the services we plan to provide to the businesses in Atlanta, Georgia.

We believe that with the much experience we have in this field. Lego Sales Consultants will be able to sell and package its services in various ways that will give our prospective clients the opportunity to decide the sort of services they want from us. These include:

• Product Marketing
• Product distribution
• Agency advertising
• Retainer Consulting
• Project Consulting
• Market Research and Industry Sectors Analysis
• Feasibility Studies
• Strategic Analysis and Reports

4. Our Mission and Vision Statement

• Our vision at Lego Sales Consultants is to become the leading agency in the sales representative market and also in all Atlanta, Georgia within the first three year of operation.
• Our mission at Lego Sales Consultants is to offer our clients the best methods and tools in organising and implementing a successful sales and marketing campaign. We believe that our business will cut through the mumbo jumbo of pure awareness, mass marketing, increase sales, and improve client satisfaction with the agency.
• We believe that our agency will grab clients and products immediately and drive home the right message to the right audience.  Lego Sales Consultants will exceed our customers’ expectations in the industry.

Our Business Structure

We believe that our founding workforce will depend solely on our founders themselves, with little back-up from a team of six, but as the business grows, Lego Sales Consultants will employ a team that includes15workers that will work under a president and two vice-presidents.

Our management philosophy at Lego Sales Consultants will be solely based on responsibility and mutual respect. We believe that individuals who will work at Lego Sales Consultants will choose to stay with us due to our business environment that encourages “C4A,” which is:

• Competencies
• Connections
• Achievement

The three main management divisions at Lego Sales Consultants are Sales and Marketing, Operations, and Internal Business Management. We believe that the departments managed by the Sales and Marketing division will be: marketing, sales, products and services, research and development, and public relations operations.

The departments taken care of by the Internal Business Management division are: accounting, administration, and human resources development. Here are the workforces we hope to start with;

Agency President

Vice president

Sales Manager/Supervisor

Admin and HR Manager

Marketing and Sales Executive

Front Desk Officer

5. Job Roles and Responsibilities

• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counselling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• In charge of providing direction for the business
• Creates, communicates and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• In charge of signing checks and documents on behalf of the company
• Evaluates the success of the organization
• Communicate Agency strategy to board of directors.
• Attends board meetings.
• Oversees revenue generation.
• Presides over operations.
• Identifies ways to maximize revenue.
• Works with audit committee to prepare budgets.
• Analyses financial reports.
• Ensures Agency policies and procedures are followed by each department.
• Attracts, retains and motivates staff.
• Reports and shares information with the board to ensure they are kept fully informed on the condition of the Agency and important factors influencing it.
• Identifies and leads new business opportunities.
• Ensures highly productive relationships and partnerships for the benefit of the organization.
• Sets goal, monitor work, and evaluate results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.
• Works alongside community leaders, executive directors, major donors/funders, government officials, and senior staff/board members.
• Participates in and nurtures broad networks of alliances with others to exchanges knowledge and information about learning and change in support of change initiatives.
• In charge of managing the daily running of the agency, including sourcing equipment, effective resource planning and implementing agency strategies and operations;
• Carries out needs assessments, performance reviews and cost/benefit analyses;
• In charge of setting and meeting performance targets for speed, efficiency, sales and quality;
• Ensures all relevant communications, records and data are updated and recorded;
• Advises clients on products and services available;
• Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues;
• Maintains up-to-date knowledge of industry developments and involvement in networks;
• Monitors random calls to improve quality, minimize errors and track operative performance;
• Coordinates staff recruitment, including writing vacancy advertisements and liaising with HR staff;
• Reviews the performance of staff, identifying training needs and planning training sessions;
• Records statistics, user rates and the performance levels of the centre and preparing reports;
• Handles the most complex customer complaints or enquiries;
• In charge of organizing staffing, including shift patterns and the number of staff required to meet demand;
• In charge of coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes;
• In charge of forecasting and analysing data against budget figures on a weekly and/or monthly basis.
• In charge of overseeing the smooth running of HR and administrative tasks for the organization
• Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
• Ensures operation of studio equipment by completing preventive maintenance requirements; calling for repairs.
• Defines job positions for recruitment and managing interviewing process
• Carries out staff induction for new team members
• In charge of training, evaluation and assessment of employees
• In charge of arranging travel, meetings and appointments
• Designs job descriptions with KPI to drive performance management for clients
• Regularly hold meetings with key stakeholders to review the effectiveness of HR Policies, Procedures and Processes
• Facilitates and coordinate strategic sessions.
• Works directly with clients in a non-advising capacity, such as answering questions, scheduling appointments and making sure all training concerns are properly taken care off
• Oversees the smooth running of the daily office activities.
• Identifies, prioritizes, and reaches out to new partners, and business opportunities et al
• Identifies business opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of music projects.
• In charge of supervising implementation, advocate for the customer’s needs, and communicate with clients and music artists
• Develops, executes and evaluates new plans for expanding increase sales
• Documents all customer contact and information
• Represents the Agency in strategic meetings
• Helps to increase sales and growth for the company
• In charge of preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports; analyses financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• In charge of financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting for one or more properties.
• In charge of developing and managing financial systems and policies
• In charge of administering payrolls
• Ensures compliance with taxation legislation
• Handles all financial transactions for the company
• Serves as internal auditor for the company
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
• Receives Visitors / clients on behalf of the organization
• Receives parcels / documents for the company
• Handles enquiries via e-mail and phone calls for the organization
• Distributes mails in the organization
• Handles any other duties as assigned my the line manager

6. SWOT Analysis

We at Lego Sales Consultants are taking our time to make sure we cover all aspects of preparation even before we open our doors. We understand the need for a SWOT Analysis. SWOT analysis is a process that identifies the strengths, weaknesses, opportunities and threats of an organization.

Specifically, SWOT is a basic, analytical framework that assesses what an organization can and cannot do, as well as its potential opportunities and threats. A SWOT analysis takes information from an environmental analysis and separates it into internal strengths and weaknesses, as well as its external opportunities and threats. So it is plain why we need to do this, that’s if we want to be successful.

We employed the services of a well known firm known for its unadulterated analysis and results, and we believe they did all necessary research to come up with the analysis presented to us. Outlined below is the summary of the analysis done for us;

Our SWOT Analysis, which was very extensive and detailed analysed that our strength as a sales representative agency lies with the following factors: our selling and marketing power, our Excellence in fulfilling the promise, our goal of developing visibility to generate new business leads, our ability to create multiple opportunities from a single line of expertise, high quality service and customer satisfaction, and our awesome management team.

Our SWOT Analysis also noted that our weaknesses will come from the fact that being a new agency; we will find it hard to get manufacturers or businesses to give us the job of representing them. Also customers might find it hard to trust our sales persons. We do not see all this as weaknesses but as a chance to create a better business.

• Opportunities

Just like we must have explained earlier, businesses are now into employing external sales reps to help them market their products. They believe and it is true that these processes are more cost effective and more reliant than having in house sales and marketing department. We believe this and more is the more reason why the industry is very lucrative and massive.

Our SWOT Analysis noted that the threats we are likely to face may include unfavourable government policies, global economic downturn, new competitors, getting products and networking. We believe that Lego Sales Consultants is very much prepared and ready to take anything thrown to it from both external and internal forces.

7. MARKET ANALYSIS

• Market Trend

It cannot be denied those customers’ needs are becoming more diverse and often change from day to day, pushing heavily on the resources and capabilities of sales organizations. Some of these businesses depend on low-cost sales channels, such as online and telesales, for smaller customers and on high-cost channels, such as face-to-face sales, for key accounts.

But that doesn’t mean that customers increasingly do not want simple, fast, and inexpensive transactions, on the one hand, and highly complex solutions designed by experienced (and often global) teams, on the other.

It is also important to note that before the drastic recession, many businesses in many industries were constructing new channels to reduce the price of servicing smaller customers. Remote interactions, however, have stayed rare for bigger managed accounts, whose need for “face time” was always beyond challenge.

But cost pressures coming from the recession have moved many B2B vendors to re-evaluate that stance, with surprising results. Patrons of businesses are becoming much more comfortable acquiring the information they need from sales resources over the telephone or through Web conferences and video conferences.

Also, the classic use of granular customer data and predictive analytics is no more the domain solely of B2C sellers such as Amazon.com. B2B sales teams now believe that the uncontrolled adoption of these techniques has raised the volume and quality of sales leads and improved conversion rates.

8. Our Target Market

We at Lego Sales Consultants believe we have unique offering of services that will appeal to a large customer base. We at Lego Sales Consultants hope to concentrate on big corporations because we believe that they provide the maximum profit potential. The groups of potential clients and patrons for Lego Sales Consultants are, in order of importance:

• Big Corporations
• Medium Companies
• Small Businesses
• Regional (Provincial) Government Offices
• Individual Customers

Our competitive advantage

Within our business niche at Lego Sales Consultants, we believe that we do not have any competitors, but instead prospective business partners. This we are confident about because the agency will give its patrons solutions as well as value creations.

We also know and understand that our services have been and will always be looked for by companies ranging from high-level management firms to international market research companies. Businesses who want to market their products, boost their brand awareness, create a corporate identity, business development, channel development, and in-house market research will come knocking at our door to deliver the following value creations:

Consulting/Market Researchers/Traders/Suppliers

• Improved communication
• Access to new markets
• Broader products offering
• Lower cost of doing business
• New ways of adding value

Technology Providers/Manufacturers:

• Lower cost of sales
• Access to niche markets
• Better cost of identification

New business models (outsourcing alliances)

• Individual Clients:
• Shopping convenience
• Immediate delivery
• More frequent updates
• Access to more products and services
• Better pricing

9. SALES AND MARKETING STRATEGY

• Sources of Income

We at Lego Sales Consultants plan to offer expertise in the services we provide to our patrons. With much experience in our field, we believe that Lego Sales Consultants will be able to sell and package our services in various ways that allows our prospective clients to choose their preferred benefit(s).

Our key fulfillment and delivery at Lego Sales Consultants will be provided by the principals of the business. Our core value is professional expertise provided by a combination of experience, smart and hard work, discipline, improvements, and education (in that order). We plan to gain income by offering the following services;

10. Sales Forecast

Our strategy at Lego Sales Consultants will focus first on maintaining the identity of the high-end buyer who appreciates quality service, but is also very demanding regarding value creations. We at Lego Sales Consultants will customize our services for each specific client. This approach we believe is called “individual sales strategy” because customization permits clients to participate in producing exactly what they want.

Our sales forecast at Lego Sales Consultants assumes that the yearly change in costs or prices will average 20%, which is a reasonable assumption for a new successful business. We at Lego Sales Consultants are expecting to increase sales modestly in 2017 and 2018, with sales growth accelerating in 2019-2022.

It is our expectation that the agency will double its starting sales within five years. Outlined below is our sales forecast for three, and it is worthwhile to note that these projections was done based on what is obtainable in the industry.

• First Fiscal Year-: $750,000
• Second Fiscal Year-: $1.4 million
• Third Fiscal Year-: $3.2 million
• Marketing Strategy and Sales strategy

We at Lego Sales Consultants believe that our marketing strategies will rely on the same basic principles as consumer marketing, but will surely be executed in a unique way. While consumers choose products based not only on price but on popularity, status, and other emotional triggers, we believe that our patrons will make decisions on price and profit potential alone.

We also understand that discovering new ways to build relationships through social media is currently a hot topic in the B2B marketing world. It is also well known that social media platforms have opened up two way conversations between businesses. We at Lego Sales Consultants believe that B2B marketing involves building valuable relationships to guarantee lasting customers — an important goal for any company,

We all know that the business to business market is the largest of all the markets, and exceeds the consumer market in dollar value. It is also very common that B2B marketing is largely employed by companies that make products consumers have no practical use for, such as steel.

However, it is also used by companies selling products and services bought by consumers and other businesses alike. We hope to market Lego Sales Consultants as huge business with a direct goal to take over the industry. We hope to do the following;

• We plan to introduce Lego Sales Consultants by sending introductory letters with our business brochure to individuals, households, corporate organizations, schools, players in the real estate sector, and all the people of Alexandria.
• We also plan to advertise Lego Sales Consultants in important financial and business related magazines, newspapers, TV stations, and radio station.
• We also plan to advertise Lego Sales Consultants on yellow pages ads (local directories)
• We also plan to attend important international and local real estate , finance and business expos, seminars, and business fairs et al
• We also hope to Create different packages for different category of clients (individuals, start – ups and established corporate organizations) in order to work with their budgets
• We also plan to make use the internet to promote our business
• We hope to encourage word of mouth marketing from loyal and satisfied clients

11. Publicity and Advertising Strategy

We at Lego Sales Consultants understand our clients’ needs even before we decide to implement any marketing or advertising tactic. We understand that in consumer marketing, an effective advertisement can be blasted out over wide channels, and a percentage of consumers will be driven to buy the product.

But since B2B marketing is so much more specialized, we understand that many businesses run the risk of alienating their specific prospective candidates if they do not pay close attention to their needs before tailoring their services to those needs.

This is why we understand that our marketing plan must be focused in delivery and broad in application. This means that while consumer marketing can advertise very specifically ( one mass-consumed product advertised through print, television commercials and the Internet ) to a wide audience, our marketing plan at Lego Sales Consultants cannot.

Instead, we need to brand Lego Sales Consultants very broadly ( through email, corporate image and technical specifications ) to a very specific customer. We plan to promote our business through the following ways;

• We hope to place adverts on both print ( community based newspapers and magazines ) and electronic media platforms; we will also advertise Lego Sales Consultants  on financial magazines, real estate and other relevant financial programs on radio and TV
• Lego Sales Consultants will also sponsor relevant community based events / programs
• We also plan to make use of various online platforms to promote the business. This will make it easier for people to enter our website with just a click of the mouse. We will take advantage of the internet and social media platforms such as; Instagram, Facebook , twitter, YouTube, Google + et al to promote our brand
• We also plan to mount our Bill Boards on strategic locations all around Albany – New York.
• We at Lego Sales Consultants also plan to engage in road show from time to time
• We also plan to distribute our fliers and handbills in target areas all around Alexandria
• We plan to make sure that all our workers wear our branded shirts and all our official vehicles are well branded with our company’s logo et al.

12. Our Pricing Strategy

Our major plan at Lego Sales Consultants is to make use of the extensive network of contacts both Nathaniel and Ephraim have with businesses all around United States.  We plan to make use of our internal expertise to launch an astounding strategy directed at a select group of its target customers. We at Lego Sales Consultants have close and effective relationships with our end-users, vendors (suppliers and sub-contractors), and even competitors.

We at Lego Sales Consultants hope to keep the prices of our services and commissions below the average market rate for our clients for the main time. We also hope to provide them with loans coupled with low interest rates that will bring them closer to the firm, and we hope to move our prices a little higher when we have achieved a substantial corporate identity in the micro lending and mortgage industry.

• Payment options

We plan to provide various a wide varieties of payment options to suit our clients at Lego Sales Consultants. We understand the need and the diverse countenances of people, and the way they understand and process things differently, and we tend to provide a suitable platform that will suit all and sundry equally. Listed below are the payment options that we will make available to Lego Sales Consultants.

• Payment through bank transfer
• Payment through online bank transfer
• Payment with check
• Payment with bank draft
• Cash payment

With reference to the above platforms, we have chosen a well renowned bank in the United States to aid in our business. We have chosen and opened a corporate current account with Capital one financial Corporation. Our bank account numbers will be made available in website and promotional materials to clients who may want to make cash deposit and it will also be given explicitly to clients on request.

13. Startup Expenditure (Budget)

The founders of Lego Sales Consultants use to be well known sales agents for large multinational businesses, procurement, and construction contracting services and, at the same time, are experienced market researchers in global markets. They both decided after extensive research to start Lego Sales Consultants. Outlined below is the cost analysis of starting Lego Sales Consultants;

• The Total Fee for incorporating the Business in Atlanta, Georgia – $750.
• The budget for Liability insurance, permits and license – $25,000
• The Amount needed to acquire a suitable Office facility with enough space for standard sales agency in a business district 6 months (Re – Construction of the facility inclusive) – $250,000.
• The Cost for equipping the agency (printers, fax machines, furniture, telephones, filing cabins, safety gadgets and electronics et al) – $100,000
• The Cost of Launching our official Website – $600
• Budget for paying at least 7 employees for 3 months and utility bills – $200,000
• Additional Expenditure (Business cards, Signage, Adverts and Promotions et al) – $50,000
• Miscellaneous – $1,000

From the detailed cost analysis above, we need $627,350 to start Lego Sales Consultants. We have put plans together to raise all necessary funds for Lego Sales Consultants.

Generating Funding / Start-up Capital for Lego Sales Consultants

Lego Sales Consultants is a well licensed and registered sales agency which is capitalized by two principal investors, Nathaniel and Ephraim. They are the founders and financiers of the business and hope to remain so for now, with hope to accept partners at a very ripe and mature stage in the business. Due to less constraint in financing Lego Sales Consultants, we have outlined the few ways we can acknowledge funding and start up capital. These was may include;

• Generate part of the start up capital from the two principal investors
• Accept soft loans from family members and friends
• Agreeing to angel investors
• Apply for business loan from my Bank (if need be)

Note : We at Lego Sales Consultants have been able to generate an enormous $700,000 from our two principal investors, who aligned and individually prune out $350,000 each. We believe that the amount is substantially enough to run the business for the first three months, which by then we expect to sustain the business by the cash and incentives generated from our business proceedings.

14. Sustainability and Expansion Strategy

We at Lego Sales Consultants plan to combine unparalleled quality with a cost-effective package to create a consulting and sales service with many competitive advantages. We also know that our seasoned management are qualified for multiple services, such as: business development, market development, market intelligence, industrial sectors analysis, and channel development.

We at Lego Sales Consultants hope to provide a large range of services to anyone from a high-level marketing firm to a home-based business owner; clients can always count on quick, accurate services from Lego Sales Consultants.

We are Lego Sales Consultants will design, build, test and deploy all possible strategies to achieve our aim and create profits for our clients.  We also plan to report the progress of the campaign in real-time to provide our customers maximum flexibility.

We at Lego Sales Consultants understand that consultant costs (in US$/man-hour) in Atlanta. It is worthwhile to note that this analysis is based on the assumptions that the local senior consultants’ and senior engineers’ salaries have increased by 70%.

This is because the United States skilled manpower market offers one biggest man-hour cost in the world, even with the estimated average increasing 20% per year. To take advantage of this situation, Lego Sales Consultants plan to make use of United States resources for serving both global and regional markets. We also plan to make our employees comfortable and always keep our clients in the known.

Checklist/Milestone

• Business Name Availability Check: Completed
• Business Incorporation: Completed
• Opening of Corporate Bank Accounts various banks in the United States: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of All form of Insurance for the Business: Completed
• Conducting Feasibility Studies: Completed
• Leasing, renovating and equipping our facility: Completed
• Generating part of the start – up capital from the founder: Completed
• Applications for Loan from our Bankers: In Progress
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
• Recruitment of employees: In Progress
• Purchase of the Needed software applications, furniture, office equipment, electronic appliances and facility facelift: In progress
• Creating Official Website for the Company: In Progress
• Creating Awareness for the business (Business PR): In Progress
• Health and Safety and Fire Safety Arrangement: In Progress
• Establishing business relationship with banks, financial lending institutions, vendors and key players in the industry: In Progress

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9 Stunning Sales Business Plan Templates to Close Deals

Written by: Orana Velarde

When sales and marketing teams work together, amazing things can happen for a business. Take, for example, the creation of an integral sales business plan that covers not only the goals the team aspires to but also all the data to support the actions, timelines, roadmaps and org charts.

Your business plan for sales and marketing activities is the guideline by which both teams undertake their tasks, aiming for a common goal. Creating a sales business plan collaboratively can help the teams see the big picture faster and be ready for any eventuality along the way.

In this guide, we will share nine business plan templates to help you build the perfect plan for your teams to work with. Share it digitally with your sales and marketing teams; they will be more productive and close more deals.

Let’s dive in.

Table of Contents

What is a sales business plan, what is the sales business planning process, what goes in a sales business plan template, 9 business sales plan templates, sales plan faqs.

• A sales business plan is a document that outlines the goals, strategies and tactics of a company’s sales department, including current state and future plans.
• The sales business planning process includes figuring out the scope, organizing the team and assigning roles, collecting critical information in a centralized location, setting up branded templates, customizing the templates and collaborating with the team to finalize the document.
• The five different types of strategic sales planning are goal-oriented planning, account-based planning, product planning, relationship planning and sales process planning.
• Explore the nine templates provided according to sales business plan examples and choose the one that matches your sales goals.
• Sign up for Visme to create your sales business plans and all your sales and marketing collateral without needing any design skills.

A sales business plan—sales plan for short—is a document or presentation that defines the strategies your team will undertake to close deals, retain clients and bring in new leads. With a business plan , sales are contrastingly better overall.

Each section defines the steps toward hitting milestones and achieving goals. It lays a forecast for all activities that have to do with selling and hitting sales targets. The team members who benefit the most from a sales business plan are the sales reps and marketing strategists. It gives them all a vision of the big picture, a mission to aim for and a roadmap to achieving the goal.

Overall, a well-crafted sales business plan is crucial for optimizing the sales cycle and achieving success in the competitive world of sales.

To create a business plan for sales activities, follow an industry-standard format and add your team's unique content plus the company’s branded elements. Build a sales action plan based on your strategies and goals, backed up by your chosen sales plan template .

Here’s the path to take:

1. Figure out the scope

First, you need to know the scope of possibilities for the sales business plan you’re working on.

To figure this out, you need to answer these questions:

• What do you intend to cover in your sales plan?
• What aspects of the business will the sales plan cover?
• How far can this plan take you?
• Will it span weeks, months, a quarter, or an entire year?
• How many people will need to work together from how many teams?

This is the perfect opportunity to use mind maps . Visualizing your scope with mind maps makes it easy for you to organize the information and communicate it with everyone. And if you want to gather ideas from your sales team, brainstorming is the way to go.

Read this article to learn how to maximize your brainstorming meetings using online whiteboards.

Brainstorm the sales plan with your team using Visme’s infinite whiteboard . Our infinite whiteboard supports real-time collaboration and has more than enough space for you to lay out all the information.

Once you’ve mapped out your scope, create an outline for the overall plan. The outline will be the foundation for the pages and sections in your sales business plan. The next section, “What goes in a business plan” includes a list of essential sections that will help create a business plan for sales.

2. Organize the team and roles within the team

Part of the planning includes organizing a group of people who will work together to meet the goals laid out in the plan. Create a branded org chart visualizing team roles and responsibilities. Include this chart on a page in your sales plan; make it part of the process.

Using hotspots and hyperlinks, connect each team member's photo to their task list on monday.com or your favorite productivity platform.

Do you need more people to achieve the goals you’re pitching? Use this template to assign roles and tasks to team members.

3. Collect all information, analysis and data in one digital location.

No plan gets anywhere without data. Research, analysis, and investigation are your best friends at this point. Collect all the data you need and organize it in an accessible way. This will help immensely when building the sales plan .

Gather raw data about your current sales activities and performance, competitors, user persona, target market, industry analysis and more. Keep all visual documentation and relevant research samples inside a folder in your Visme workspace and name it accordingly.

Give access to those folders only to people involved in the project. The permission settings are in the brand controls for your workspace.

When you take advantage of the workspace organization features in your Visme account, you can plan your team's activity productively.

4. Set up a branded template

Are you regularly creating the same document more than once to share with different people? Branded templates are your secret weapon for any visual asset creation task. It saves time and serves as the guideline for all future versions of that document.

Applying your brand to industry templates is simple. First, pick one of our professionally designed templates, and then use our intuitive editor to change the color scheme, fonts and other design elements. You can also create a master layout to control fonts and logo placements.

Better yet, try Visme's Brand Wizard feature . Input your website URL and follow the steps. In the end, you’ll have a full set of templates with your brand colors and fonts.

5. Create each page in the document/slide in the deck

Transfer content from the outline to the document, section by section. Analyze and customize the visualization of each slide or page so it's optimized for the story you will tell. Yes, even sales plans can use storytelling techniques to be functional and effective. It’s the single most important communication tool in your arsenal.

Customize the sections, pages and slides with all the design elements available inside your Visme editor. Tap into all the interactive features to create an interactive sales business plan experience or make your digital PDF more engaging.

Take note of all the pages and slides as you create them to help you build the "table of contents" page. Use hyperlinking to let readers navigate the sales business plan however they wish.

6. Collaborate with the team

Involve the teams from the start. Task them with providing information or creating sections of the plan that pertain to their sector. Create the pages together, tag team members and leave comments to share information.

Ask managers for feedback through the Visme workspace; send them a live link to the project where they can leave notes and comments for edits.

Use a template to create an org chart that explains and details everyone’s role in the plan moving forward. When you make the process, plan and action collaborative, the team culture is strengthened. It’s a win-win in all directions.

7. Finalize and Share Your Plan

Take care of the last edits and proofread all the content. Double-check all image permissions and finalize all the layouts. Now that all the slides or pages are ready, it’s time to share and present the finished project. Use Presenter Studio to add a personalized message to the sales plan presentation, which is ideal for remote teams.

How do you wish to share the sales business plan with your team?

If there's any degree of interactivity in your plan, digital is the way to go. In the settings tab, publish your Visme project to the web and generate a live link to share with anyone you wish.

Download or share your sales business presentation as a video, a flip book, an interactive PDF or an interactive digital experience. All of these and more are possible with Visme.

There are templates, and then there are branded templates. A regular template has a color palette chosen by our designers for anyone to use. A branded template has all your company colors and fonts ready to fill up with content and finalize.

Here's a comprehensive list of the actual slides or pages in a sales business plan template. These apply to the document or presentation format of a top-down sales business plan.

Made with Visme Infographic Maker

 Start with the stunning cover page, then follow up with an interactive table of contents and other pages such as:

• Executive summary. Summarize your company goals, sales objectives, revenue targets, and top-level strategies. This lays the foundation for the rest of your document.
• Business goals (SMART goals & KPIs). Provide clear goals that you'll use to guide your sales plan activities and resources. 
• Current sales performance.  Use data visualization to present an overview of your current sales performance. 
• Industry and market overview.  Provide actionable insights on data or trends to support your sales plan.
• Description of sales strategies and tactics.  Break down the sales techniques that will be used to execute your plan.
• Customer segments.  Define your customer persona , target audience or segmentation, answering the question, "Who do you plan to sell to."
• SWOT Analysis.  Take a look at your sales team or brand's strengths, weaknesses, opportunities and potential threats. 
• Resources and team capabilities. Using the organizational chart , visualize the team roles and list resources to accomplish your goal.
• Timeframe for execution.  Provide an estimated timeframe you'll need to execute your sales plan. 
• Budget.  State how much you plan to spend or need to accommodate your sales plan's resources.  

Here’s the collection of sales business plan examples you’ve been looking for. They are available in different selling styles, covering an array of industries. Simply add your brand content with elements of storytelling to make it unforgettable.

If time is running out or you need a speedy start for your sales business plan, Visme's AI business plan generator can get it done in just a few minutes.

These business sales plans are a great starting point for sales managers looking for more templates to use with their team.

1. New Product Sales Plan

Plan the sales strategy for a new product with a new product sales plan template. Put together a strategy to promote the new product to existing clients and new prospects. Look at the data from previous campaigns and use it as the foundation for future product launches and sales plans.

The document-style sales business plan template below has all the pages you need to share information about the products, the goals, the KPIs to follow and the team in charge of getting it done. Finally, there are data pages for the budget and market analysis.

2. SaaS Sales Plan

SaaS companies need effective sales plans to grow their client base and increase quarterly revenue. A comprehensive sales plan for a SaaS company needs specific sections for each item and clear strategies for reaching team goals. Link to the materials the sales team will use, like sales playbooks and surveys .

This sales plan sample template, designed especially for SaaS companies, concentrates on the strengths, opportunities and unique selling points. The color blocks and data widgets offer a quick overview of the foundation, goals and team in charge of taking care of it.

Beyond creating a sales plan, you want to visualize your sales pipeline to see where your sales prospects are in the purchasing process.

3. 30-60-90-day Sales Plan

Maximize the efficiency of your sales team by utilizing this comprehensive sales action plan template. This 30 60 90 day sales plan example template is based on the idea of time. The strategies in the plan are laid out in three sections of one month each. Roadmaps have a timeframe, and there are three sets of goals. The purpose is to integrate new technology better or train a new sales rep into the team.

Get the most from your 30-60-90 sales business plan with the template below. Each page concentrates on the dedicated time period, explaining everything expected from the employee or the team.

4. Territory Sales Plan

Territory sales business plans are based on a specific geolocation or localization where the sales will occur. You need this type of sales plan if your company has client bases in different areas of the country or world. Culturally, each location can have different approaches and sales tactics. Use the dynamic fields feature to reuse territory sales presentations and easily change the location information.

Across nine pages in a purple color scheme, this territory sales plan is ready for your team’s detailed strategic planning. Create a document per location, or use interactivity to create hotspots that change the data or information according to the reader’s choice.

5. Business Development Sales Plan

Strategic business development can mean increasing client reach, improving business partnerships and many other business activities that increase revenue. Using this business development sales plan, your team can strategize different approaches to achieve positive goals.

In the business development sales plan template below, you’ll find all the graphic organizers to help your team see the big picture across different factors. Create timelines , Gantt charts and roadmaps to organize tasks and measure goals.

6. Market Expansion Sales Plan

Expanding the market is a large part of many sales strategies. And it also needs a solid sales business plan for the team and higher-ups to know what they can expect. To expand your target market efficiently, you’ll need to do a lot of research. All the data you collect goes on the pages of the market expansion sales plan in attractive data visualizations and infographic layouts.

Get inspired to set bold market expansion goals with this colorful and clean-cut template design. Each page has a specific function and purpose, and charts and data visualizations grace the pages without visual obstacles. This template is great for fast and easy information sharing.

7. Revenue-based Sales Plan

The name of this sales plan says it all. The entirety of this plan stems from revenue-how much there is, how much the company wants, and how to get it. These are ideal for sales teams that separate the big picture into actionable parts.

With the template below, your team can create an actionable sales plan that moves the needle forward. The angled leading lines on each page take the reader on a visual journey across goals and timelines to success. Part of the plan is to inspire the team members and stakeholders to believe in the process and work together.

8. Real Estate Sales Plan

In real estate, you’ll have to plan strategies for your agents and teams to follow together. Real estate agents must work with the marketing team to be on the same page about messaging, strategies and goals. With a sales plan, you can put it all together into one.

In this template, all the marketing, prospecting, and target market calculations work together to improve your sales strategies. Strategic planning can improve revenue for the agency, the agents, and the homeowners.

9. Sales Training Plan

New sales reps perform better when their onboarding and training are inspiring and motivating. Use this template to plan your training and onboarding strategies and create a better company culture. Instruct new hires in the systems and explain timelines of expected performance during the probation and orientation phase.

The choice of color palette and design elements is important for telling the story of your sales training plan. Cover both high and low levels of the sales process by training efficiently. Plan how to train and get results.

After personalizing your preferred sales business plan template, the next step is to download and share it with your team and stakeholders.

With Visme, you have complete freedom over how you use your documents. You can download the design in various formats, such as PDF, JPG, PNG, and HTML5, or share it online via email or a shareable link.

You can even publish your content anywhere on the internet by generating a snippet of code from the Visme app.

One of our satisfied customers, Sean, a Web Designer & Digital Marketing Specialist, has shared their positive experience with Visme's templates and sharing options.

Web Designer & Digital Marketing Specialist

Q. What Are the Different Types of Strategic Sales Planning?

As a sales leader, it is crucial to avoid poor planning, as it can result in missing up to 10% of annual sales opportunities . Your responsibility is to ensure that your company does not experience this setback.

To help you avoid this pitfall, here are five distinct approaches, each with its own unique flair.

1. Goal-Oriented Planning: This approach begins with setting ambitious yet achievable revenue targets, followed by reverse-engineering your sales process to identify the key performance indicators (KPIs) necessary to reach those targets. Sales activities are then meticulously aligned with the overarching goals to create a cohesive roadmap to success.

2. Account Planning: It focuses on developing a comprehensive strategy for managing individual accounts. This type of planning involves researching the account, identifying key stakeholders, and creating a plan to engage with them. Account planning benefits businesses that rely on a small number of large accounts for their revenue.

3. Product Planning: Product planning involves the development of a strategy for selling a particular product or product line. This type of planning focuses on understanding the market for the product, identifying key features and benefits, and developing a plan for promoting and selling the product.

4. Relationship Planning: Relationship selling is a long-term approach focusing on building strong customer relationships. It involves understanding the customer's needs, building trust and providing ongoing support and value. This approach requires excellent communication skills, a customer-centric mindset and a commitment to delivering exceptional service.

5. Sales Process Planning: This involves developing a comprehensive plan for managing the sales process, from lead generation to closing the sale. This type of planning involves identifying the critical steps in the sales process, developing a plan for each step, and establishing metrics to measure the effectiveness of the process.

Q. How Do I Write a Sales Business Plan?

After learning about the various types of sales planning and their advantages, as well as the components of a sales business plan, it's time to delve into the process of drafting one. Let's explore some tips for writing a successful sales business plan.

• Define Your Sales Objectives: Start by defining your sales objectives. What are your revenue goals? What products or services do you want to sell? Who is your sales ICP ? Defining these objectives will help you create a clear roadmap for achieving your sales goals.
• Conduct a Market Analysis: Conduct a market analysis to identify opportunities and threats in the marketplace. Analyze your industry, competitors, and target audience. This will help you understand how to position your product or service in the market.
• I dentify Your Unique Selling Proposition: Identify your unique selling proposition (USP)—what makes your product or service different from your competitors? What are the benefits of your product or service? Understanding your USP will help you market and sell your product or service better.
• Develop a Sales Strategy: Develop a sales strategy that aligns with your sales objectives. This should include a plan for lead generation, lead qualification and the sales process. You can revisit the types of strategic sales planning sections to choose the one that fits your sales goals. Consider the sales channels you'll use, the sales team structure and the sales tools you'll need.
• Define Sales Metrics: Define sales metrics that will help you measure your progress toward achieving your sales objectives. This could include revenue, sales growth rate, conversion rate and customer acquisition cost.
• Develop a Sales Budget: Develop a sales budget that aligns with your sales strategy and objectives. This should include expenses related to lead generation, sales team compensation, sales tools, and marketing.
• Review and Refine: Review and refine your sales business plan regularly. This will help you stay on track toward achieving your sales goals and make adjustments as needed.

Additionally, you can read this article on creating a strategic sales plan to get more help writing your own sales business plan.

Create Your Sales Business Plan With Visme

Jumping right into a project isn’t always the best idea; you won’t be prepared for the obstacles and hurdles. Every layer of your sales stack should be potentially planned and brainstormed for optimal results.

This is where sales business plans come into play. With well-designed and personalized plans, you create meaningful connections with prospects, turning them into loyal clients.

Create an interactive sales business plan to engage your team in a shared journey toward a common goal. Designate roles and link them together in the sales plan and your productivity platform so everyone is always on track.

Visme has plenty of features to help you and your team close deal after deal. Not only can you create a sales business plan collaboratively, but you can also brainstorm, create other content, share it online, track performance and keep all assets organized within your workspace. Make your team more efficient at creating visual content at every level of your organization using our third-party integrations .

Ready to up your company's sales game and close more deals? Book a demo or sign up today to see how we can help your sales team succeed.

Easily put together winning sales business plans in Visme

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Business Plan Template for Sales Rep

• Great for beginners
• Ready-to-use, fully customizable Subcategory
• Get started in seconds

Creating a successful sales strategy can be a daunting task for any sales representative. That's why ClickUp's Business Plan Template for Sales Rep is here to simplify the process and help you achieve your sales goals effortlessly.

With our template, you'll be able to:

• Outline your sales strategies and objectives with clarity and precision
• Identify your target markets and analyze your competition effectively
• Develop accurate sales forecasts and track your key performance indicators (KPIs)
• Communicate your sales approach confidently to management and stakeholders

Don't let the complexity of sales planning hold you back. Get started with ClickUp's Business Plan Template for Sales Rep today and take your sales game to the next level!

Business Plan Template for Sales Rep Benefits

A Business Plan Template for Sales Rep can provide numerous benefits to sales teams and representatives, including:

• Streamlining the sales planning process by providing a structured framework to follow
• Setting clear sales objectives and defining strategies to achieve them
• Conducting a comprehensive analysis of target markets and competitors to identify opportunities and challenges
• Creating realistic sales forecasts and tracking progress against sales targets
• Identifying key performance indicators (KPIs) to measure the effectiveness of sales efforts
• Facilitating effective communication of the sales approach to management and stakeholders
• Enabling sales reps to align their individual goals with the overall sales strategy
• Ensuring consistency and standardization in sales planning across the team
• Providing a reference document for ongoing evaluation and adjustment of sales strategies

Main Elements of Sales Rep Business Plan Template

To help sales reps stay organized and focused, ClickUp offers a comprehensive Business Plan Template specifically designed for sales teams, featuring:

• Custom Statuses: Easily track the progress of your business plan with statuses such as Complete, In Progress, Needs Revision, and To Do, ensuring clear visibility of each task's status.
• Custom Fields: Utilize custom fields like Reference, Approved, and Section to add specific details and categorize your business plan, allowing for easy organization and filtering.
• Multiple Views: Choose from five different views to gain unique insights into your business plan, including Topics, which allows you to break down your plan by different topics, Status, which provides a clear overview of task statuses, Timeline, which visualizes your plan on a timeline, Business Plan, which provides a comprehensive view of your plan in a list format, and a Getting Started Guide to help you quickly get up and running with your business plan.

With ClickUp's Business Plan Template for Sales Reps, you can effectively plan, track, and communicate your sales strategies, ensuring alignment and success for your team.

How To Use Business Plan Template for Sales Rep

Creating a business plan for sales reps can help guide their efforts and set them up for success. Here are four steps to effectively use the Business Plan Template for Sales Reps in ClickUp:

1. Define your sales goals

Start by clearly defining your sales goals. Determine what you want to achieve, whether it's increasing revenue, acquiring new clients, or launching a new product. Setting specific, measurable, achievable, relevant, and time-bound (SMART) goals will help you stay focused and motivated.

Use the Goals feature in ClickUp to create and track your sales goals. Set key performance indicators (KPIs) to measure your progress and success.

2. Identify your target market

Next, identify your target market. Determine who your ideal customers are based on demographics, psychographics, and buying behaviors. Understanding your target market will help you tailor your sales strategies and approaches to effectively reach and engage potential customers.

Use the Board view in ClickUp to create lists and cards for different customer segments. Add relevant information and notes to each card to guide your sales efforts.

3. Develop your sales strategies and tactics

Once you know your goals and target market, it's time to develop your sales strategies and tactics. Outline the steps you will take to reach your sales goals, such as prospecting, lead generation, networking, cold calling, email marketing, or attending industry events.

Use the task feature in ClickUp to create a checklist of sales strategies and tactics. Assign tasks to team members and set due dates to ensure accountability and progress.

4. Track your progress and make adjustments

Track your sales activities and results regularly to measure your progress and identify areas for improvement. Monitor key metrics such as conversion rates, average deal size, and sales pipeline velocity. Analyze the data to identify trends and make data-driven decisions.

Use the Dashboards feature in ClickUp to create visual reports and charts that display your sales performance metrics. Customize your dashboard to show the most relevant data for your business.

By following these steps and utilizing the Business Plan Template for Sales Reps in ClickUp, you can create a comprehensive and actionable plan to drive your sales success.

Get Started with ClickUp’s Business Plan Template for Sales Rep

Sales reps can use this Business Plan Template to create a comprehensive sales strategy and track their progress towards their sales goals.

First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a winning sales plan:

• Use the Topics View to outline the different sections of your business plan, such as objectives, target markets, competitive analysis, and sales forecasts
• The Status View will help you track the progress of each section, with statuses like Complete, In Progress, Needs Revision, and To Do
• The Timeline View allows you to set deadlines and visualize the timeline of your sales plan
• Use the Business Plan View to get a holistic view of your entire sales strategy and easily navigate between different sections
• The Getting Started Guide View will provide you with step-by-step instructions on how to use the template effectively
• Customize the template by adding custom fields like Reference, Approved, and Section to provide additional context and organization to your business plan
• Monitor and analyze your progress using the different views to ensure you're on track to meet your sales goals.
• Business Plan Template for Quest Diagnostics
• Business Plan Template for Utility Company
• Business Plan Template for Cleaning Technicians
• Business Plan Template for Wedding Planners
• Business Plan Template for Mobile Designers

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6 Steps to Create a Successful Sales Business Plan

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Unlocking Success: A Step-By-Step Sales Business Plan Blueprint

We're all guilty of subscribing to a myriad of newsletters and blogs by sales gurus who will guarantee that their practices will bring you success – whether it's personalizing your newsletter format, cold emails, or changing the 'Buy Now' button.News flash – these aren't actual sales business plans or even sales strategies. Building and developing a solid sales business plan is the foundation of your business. A sales plan outlines your future goals–be it revenue targets, sales targets, or even a marketing strategy–a sales business plan will propel you to always be two steps ahead of the game. Whether you're focused on eCommerce, B2C, inbound, outbound, or even enterprise companies–a business plan is essential to survive. So, what's a sales business plan? How do you build it (and stick to it)? By the end of this guide, you'll be armed with the right plan to win the fight for your business and stay ahead of the curve at all times. Let's dive in.

What is a Sales Business Plan?

What is the structure of a sales plan template.

• Template: A Step-By-Step Blueprint
• Why do organizations need a sales plan?

3 Examples of Sales Business Plan Templates

A sales business plan is a strategic document that outlines the goals, objectives, and strategies of a company's sales team to achieve its revenue targets. The plan serves as a roadmap to guide the sales team in achieving their targets by outlining the steps they need to take in order to achieve success.

Here are a few sales business plan statistics -

• Only 22% of companies feel that their salespeople have the necessary resources to be successful. (CSO Insights)
• Companies with a documented sales process generate 18% more revenue than those without one. (HubSpot)
• Salespeople who use social selling techniques are 50% more likely to meet or exceed their sales quotas. (LinkedIn)
• 73% of sales teams say that the ability to collaborate is critical to their success. (Salesforce)
• Companies with a formal sales methodology in place have a win rate that is 28% higher than those without one. (HubSpot)

A sales business plan typically includes a SWOT analysis, which helps to identify the company's strengths, weaknesses, opportunities, and threats in the market. It also includes a target market analysis, which helps to identify the customers the company wants to target and how to reach them.

In addition, a sales plan outlines the sales team's objectives, which include the revenue targets they need to achieve, the products or services they need to sell, and the metrics they need to track to measure their success.

The plan also details the strategies and tactics that the sales team will use to reach their goals, including lead generation, prospecting, nurturing, and closing sales.

Overall, a sales business plan is a critical tool for any sales team, as it helps to focus their efforts, track their progress, and identify areas for improvement.

Sales plans vary from business to business, depending on their niche, the industry they are in, and more, but typically, they include the following sections - 

• Executive Summary
• Company Overview
• Market Trends
• Sales Strategy
• Sales Forecasting
• Implementation Plan
• Metrics and KPIs
• Risks and Challenges

1. Executive Summary

The executive summary is a critical part of a sales business plan that provides a high-level overview of the plan's key elements to stakeholders.

The executive summary should be brief, clear, and compelling, with a maximum of two pages. To create an effective summary, highlight the key points of the plan, including sales goals, target market, sales strategy, and revenue projections. Use simple language and include a call-to-action to encourage stakeholders to take the next steps, such as investing or partnering.

The executive summary is like an elevator pitch, and it needs to grab the reader's attention, communicate the plan's essence, and encourage action.

2. Company Overview

The company overview is a section in the sales business plan that provides an introduction to the company, its history, and the products or services it offers. This section aims to give the reader an understanding of the company's background, goals, and vision for the future.

Here are some pointers to help create an effective company overview -

• Briefly describe the company's history, including how and when it was founded and any significant milestones achieved to date.
• Explain the company's mission and values, highlighting what sets it apart from competitors.
• Provide a brief overview of the products or services the company offers, outlining their unique features and benefits.
• Highlight any key partnerships or collaborations that the company has established to help achieve its goals.
• If the company has any notable achievements or recognition, mention these briefly to help build credibility.

3. Market Trends and Analysis

The market analysis is a crucial section of the sales business plan that provides a comprehensive understanding of the industry and the company's place within it.

This section should cover the following -

• Define the target market by describing the ideal customer, including their demographics, psychographics, and behavior patterns.
• Analyze the industry by identifying its size, growth potential, and key trends. This analysis should also include an overview of the competitive landscape, including the company's main competitors and their strengths and weaknesses.
• Conduct a SWOT analysis to identify the company's strengths, weaknesses, opportunities, and threats. This analysis should help the company understand its position in the market and determine potential strategies for growth.
• Determine the market share and sales potential by analyzing the company's current and potential customers, the competition, and the overall market size.
• Identify any regulatory or environmental factors that could impact the industry, including government policies or changes in consumer behavior.

4. Sales Strategy

By developing a clear and effective sales strategy, the company can ensure that its sales efforts are aligned with its overall goals and objectives. A well-crafted sales strategy can help the company achieve its sales targets, expand its customer base, and gain a competitive edge in the marketplace.

This section should cover the following:

• Define the sales goals by setting specific, measurable targets for revenue, market share, and other key performance indicators.
• Identify the target customers and their needs, including their pain points and motivations for purchasing the company's products or services.
• Determine the sales channels the company will use to reach its target customers, including direct sales, online sales, and third-party sales channels.
• Outline the sales tactics that the company will use to reach its target customers, including advertising, promotions, and pricing strategies.
• Detail the sales team structure, including roles and responsibilities, hiring plans, and training programs.
• Provide a sales forecast that outlines expected revenue and sales growth based on the sales strategy.

5. Sales Forecasting

The sales forecast predicts future sales performance and is a critical component of the sales business plan. This section should provide a detailed analysis of the company's sales projections, including historical sales data, market demand, sales channels, sales team, pricing strategy, and external factors.

By creating a detailed sales forecast, the company can set realistic sales targets, monitor performance, allocate resources effectively, and adjust its sales strategy as needed.

The budget section of the sales business plan outlines the financial resources needed to achieve the sales goals.

• Estimate the costs associated with the sales strategy, including marketing expenses, sales team salaries, and travel costs.
• Identify any capital investments required to support the sales strategy, such as new equipment, technology, or facilities.
• Outline the expected revenue and profits based on the sales forecast and sales strategy.
• Develop a cash flow projection that details the timing and amount of cash inflows and outflows associated with the sales strategy.

By creating a detailed budget, the company can ensure that it has the financial resources needed to execute its sales strategy effectively. The budget can also help the company prioritize its spending, identify potential areas of cost savings, and monitor its financial performance against its sales goals.

7. Implementation Plan

The implementation plan outlines how the company will execute its sales strategy and achieve its sales goals. This section should cover the following:

• Identify the specific actions required to implement the sales strategy, such as developing new sales materials, hiring additional sales staff, or launching a new product.
• Assign responsibility for each action item and establish timelines for completion.
• Establish a system for monitoring progress and evaluating the effectiveness of the sales strategy.
• Develop contingency plans to address any potential obstacles or challenges that may arise.

The implementation plan can also help the company track progress, identify areas for improvement, and make necessary adjustments to the sales strategy as needed.

8. Metrics and KPIs

Metrics and Key Performance Indicators (KPIs) are used to measure the success of the sales strategy and provide insight into the performance of the sales team. This section should cover the following:

• Identify the metrics and KPIs that will be used to evaluate the success of the sales strategy, such as sales revenue, sales growth, customer acquisition cost, or customer lifetime value.
• Establish a system for tracking and analyzing these metrics and KPIs regularly.
• Develop a process for using this data to make informed decisions about the sales strategy and identify opportunities for improvement.
• Assign responsibility for monitoring and analyzing these metrics and KPIs to specific individuals or teams within the company.

With the right metrics and KPIs, the company can track the success of the sales strategy and make data-driven decisions to improve performance.

9. Risks and Challenges

The risks and challenges section of the sales business plan identifies potential obstacles that could impact the success of the sales strategy.

It assesses the likelihood and potential impact of each risk or challenge, develops contingency plans to address them, and assigns responsibility for monitoring and addressing these risks or challenges to specific individuals or teams within the company.

By doing so, the company can develop contingency plans to minimize its impact, adapt to changes in the market, remain competitive, and achieve its sales goals despite potential obstacles.

10. Conclusion

The conclusion section of the sales business plan summarizes the key points and highlights the overall value of the sales strategy. This section should cover the following:

• Recap the key points of the sales business plan, including the company overview, market analysis, sales strategy, sales forecast, budget, implementation plan, metrics and KPIs, and risks and challenges.
• Emphasize the value of the sales strategy, including the potential impact on sales revenue, market share, and customer acquisition.
• Provide a call-to-action that encourages stakeholders to support and implement the sales strategy.
• Thank stakeholders for their time and commitment to the sales business plan.

The conclusion section provides a final opportunity to reinforce the key points of the sales business plan and inspire stakeholders to take action.

How to Write a Winning Sales Business Plan: A Step-By-Step Blueprint

Writing a sales business plan template may seem like a lot of work, but once you do, you've already skipped leaps and bounds to take your business to the next level.

Let's break down this process, step-by-step, to help you write a winning sales business plan template -

• State your company’s mission
• Set objectives
• Identify your team structure
• Define your target market
• Evaluate Resources
• Do a Competitive Analysis
• Set a budget
• Define the marketing strategy
• Evaluate resources
• Draw a sales strategy
• Define an action plan

1. State your Company's Mission

Your company's mission statement should explain what your business does, why it exists, and how it aims to achieve its goals.

Here are some tips for creating a compelling mission statement -

• Keep it short and simple.
• Use strong and clear language.
• Make sure it aligns with your company's overall vision and goals.
• Communicate how your business is unique.
• Focus on the benefits you provide to customers.

Your mission statement should inspire and motivate your team while also communicating your values to potential customers. It sets the foundation for the rest of your sales business plan, so take the time to craft a mission statement that accurately reflects your company's goals and values.

2. Set Objectives and Timeframes

In this section, you should identify specific, measurable goals for your sales team, and establish a timeline for achieving them.

Here are some tips for setting objectives and timeframe -

• Identify both short-term and long-term goals.
• Make sure your goals are specific and measurable, such as "increase sales by 10% in the next quarter."
• Set realistic and achievable goals.
• Assign each goal to a specific team member or department.
• Establish a timeline for achieving each goal.

By setting objectives and a timeframe for achieving them, you can motivate your sales team and provide a clear roadmap for success. Make sure to regularly track your progress toward these goals and adjust your strategy as needed to ensure you're on track to meet them.

3. Identify your Team Structure

The third step in creating a sales business plan is to identify your team structure.

This involves identifying the key players in your sales team, outlining their roles and responsibilities, and providing a brief overview of their experience and qualifications.

Here are some tips for describing your team -

• Identify the key players in your sales team, such as sales representatives, account managers, and sales managers.
• Outline each team member's role and responsibilities in the sales process.
• Provide a brief overview of each team member's experience and qualifications.
• Consider including a chart or diagram that illustrates the structure of your sales team.

By clearly defining your sales team and their roles, you can ensure that everyone is on the same page and working together toward your sales goals. Additionally, highlighting your team's experience and qualifications can help build confidence in your ability to deliver results.

4. Define your Target Market

The fourth step in creating a sales business plan is to define your target market.

This involves identifying the specific group or groups of people that your products or services are intended for and understanding their needs, preferences, and behaviors.

Here are some tips for defining your target market -

• Start by analyzing your existing customer base to identify common characteristics such as age, gender, location, income level, etc.
• Conduct market research to gain a deeper understanding of your target market's needs, preferences, and behaviors.
• Develop buyer personas that represent your ideal customers, including their goals, challenges, and pain points.
• Consider the size and growth potential of your target market, as well as any trends or changes that may affect their behavior.
• Identify any gaps or unmet needs in the market that your products or services could address.

By defining your target market, you can create more targeted and effective sales strategies that are tailored to the needs and preferences of your ideal customers. This can help you build stronger relationships with your target audience, increase customer loyalty, and ultimately drive sales growth.

5. Evaluate Resources

This step involves taking stock of the resources you have at your disposal and assessing how you can leverage them to achieve your objectives. Here are some key aspects to consider:

• Human Resources : Consider the size and skill set of your team. Determine if you have enough people with the right skills to achieve your sales goals, and if not, consider hiring or outsourcing.
• Financial Resources : Assess the financial resources you have available, including cash on hand, lines of credit, and investments. Determine if you have enough funds to achieve your sales objectives or if you need to secure additional financing.
• Technology Resources : Evaluate the technology resources available to your team, including hardware, software, and other tools. Determine if you have the right technology to support your sales efforts and if any upgrades or investments are necessary.
• Intellectual Property : Consider any patents, trademarks, or other intellectual property that can support your sales efforts. Determine if you have any competitive advantages that can be leveraged to increase sales.
• Facilities and Equipment : Evaluate your physical resources, including office space, production facilities, and equipment. Determine if you have enough space and equipment to support your sales efforts, or if any upgrades or investments are necessary.

By evaluating your available resources, you can determine what you have at your disposal to support your sales strategy and identify any areas where you may need to invest or make changes to achieve your objectives.

6. Carry Out Competitive Analysis with Competitors

This involves taking stock of the resources you have available to support your sales efforts, as well as identifying any additional resources you may need to acquire.

Here are some key things to consider when evaluating your resources:

• Sales Team: Evaluate the skills and experience of your sales team to ensure that they are capable of executing your sales strategy effectively.
• Marketing Materials: Assess the quality and effectiveness of your existing marketing materials, including brochures, websites, social media channels, and other promotional materials.
• Customer Data : Analyze your customer data to identify trends and patterns that can inform your sales and marketing strategies.
• Sales Tools and Technologies: Determine whether your team has the right tools and technologies to support their sales efforts. This could include customer relationship management (CRM) software, sales automation tools, or other sales technologies.
• Training and Development: Identify any gaps in your team's skills or knowledge, and develop a plan to address them through training and development initiatives.

By evaluating your resources in this way, you can identify any gaps or weaknesses in your sales process and develop strategies to address them. This will help you ensure that you have the resources you need to achieve your sales objectives and drive growth for your business.

7. Set the Budget

The seventh point is to set a budget for your sales business plan.

This step is essential to ensure that you have the necessary resources to implement your sales strategy effectively. Here are some tips on how to set a budget for your sales plan:

• Determine your Revenue Goals: Your revenue goals will guide you in setting a realistic budget. Consider the size of your market, the competition, and your pricing strategy.
• Calculate your Expenses: You need to estimate your expenses to set a budget. Make a list of all your expenses, including salaries, marketing, technology, and travel expenses.
• Prioritize Expenses: Once you have calculated your expenses, prioritize them. Identify the essential expenses that you must incur to implement your sales strategy.
• Allocate Resources: Allocate resources based on your priorities. Make sure that you have enough funds to cover your critical expenses and have some funds set aside for unexpected expenses.
• Review and Adjust: Regularly review your budget and adjust it as needed. Make sure that you are on track to meet your revenue goals, and adjust your expenses accordingly.

Setting a budget is crucial for the success of your sales business plan. It will help you allocate resources effectively, prioritize expenses, and track your progress toward your revenue goals.

8. Define your Organization's Marketing Strategy

Marketing strategy is an essential component of a sales business plan as it outlines the approach a company will take to promote and sell its products or services to its target customers. The following are some key elements to consider when defining the marketing strategy for your sales business plan:

• Value Proposition: Define the unique value proposition of your product or service, and identify the key benefits and features that set it apart from competitors.
• Target Audience: Determine the specific demographics, needs, and behaviors of your target audience, and how your product or service can address their needs.
• Positioning : Define the position of your product or service in the marketplace, based on factors such as pricing, quality, and features.
• Channels : Identify the channels through which you will reach your target audiences, such as social media, email marketing, or direct mail.
• Budget : Determine how much you will allocate to marketing activities, and how you will measure the return on investment.
• Marketing Tactics : Define the specific tactics you will use to promote your product or service, such as advertising, content marketing, or event sponsorships.
• Metrics : Identify the key performance indicators (KPIs) you will use to measure the success of your marketing efforts, such as website traffic, lead generation, or sales conversion rates.

By clearly defining your marketing strategy in your sales business plan, you can ensure that your efforts are focused, efficient, and aligned with your overall business objectives.

9. Figure Out the Sales Strategy

This step involves developing a detailed plan for selling your product or service to your target market.

Here are some things to consider when developing your sales strategy -

• Sales Channels: Consider the best channels for selling your product or service, such as online marketplaces, social media, direct sales, or distribution partnerships.
• Sales Process: Outline the sales process, including how you will generate leads, how you will qualify leads, how you will make your sales pitch, and how you will close deals.
• Sales Team: Determine who will be responsible for sales, their job descriptions, and how they will be trained and compensated.
• Sales Goals: Establish specific, measurable sales goals and objectives, such as revenue targets, sales volume, or customer acquisition.
• Sales Forecast: Develop a sales forecast based on your target market, pricing strategy, and sales goals. This should include projections for monthly, quarterly, and annual sales.
• Sales Metrics: Determine the key performance indicators (KPIs) you will use to track your sales success, such as conversion rates, customer lifetime value, and customer acquisition cost.

By developing a clear and comprehensive sales strategy, you will be better equipped to execute your sales plan and achieve your business goals.

10. Define an Action Plan

The final step to writing a sales business plan is to define an action plan.

This step involves determining how the objectives will be achieved and what actions need to be taken to implement the sales strategies outlined in the previous steps. Some key elements of this step include:

• Assigning Tasks and Responsibilities: Determine who will be responsible for implementing each aspect of the sales plan and assign tasks accordingly.
• Setting Timelines: Establish specific timelines for each action item to ensure that the sales plan stays on track and progresses toward achieving its objectives.
• Monitoring Progress: Regularly monitor progress towards the objectives and make adjustments to the action plan as necessary.
• Identifying Potential Roadblocks: Anticipate any challenges or roadblocks that may arise during implementation and develop contingency plans to address them.
• Identifying Metrics: Establish metrics and key performance indicators (KPIs) to measure the success of the sales plan and adjust the action plan accordingly.

By defining a clear action plan, a sales business plan can be effectively implemented, and the sales team can work towards achieving the objectives and targets set out in the plan.

Why Do Organizations Need a Sales Plan?

Organizations need a sales business plan for several reasons -

1. Clarity of Goals and Objectives

A sales business plan provides a clear roadmap for an organization to achieve its sales goals and objectives. Defining the steps that need to be taken helps ensure that everyone in the organization is working towards the same goals.

2. Resource allocation

A sales business plan helps organizations allocate resources effectively. By knowing where the company is headed, it can identify the resources required to achieve those goals and allocate them accordingly.

3. Improved decision-making

With a sales business plan, organizations can make informed decisions about their sales strategy. They can assess the viability of different sales channels, sales techniques, and sales campaigns based on the data they have collected.

4. Better risk management

A sales business plan can help organizations identify and manage risks more effectively. By forecasting sales revenue and expenses, companies can develop contingency plans to address potential risks.

5. Improved Communication

A sales business plan provides a clear and concise way to communicate the organization's sales strategy to stakeholders. This ensures that everyone in the organization is on the same page and working towards the same goals.

Here are a few examples of sales business plan templates that you could take inspiration from -

1. 30-60-90 Day Sales Plan

A 30-60-90 day sales plan is a detailed outline of the tasks and goals a salesperson hopes to accomplish within the first 30, 60, and 90 days of starting a new job or taking on a new sales territory. The plan is designed to help the salesperson quickly ramp up their productivity and start making meaningful contributions to the team.

Here is a template for a 30-60-90 day sales plan:

First 30 days.

• Meet with my manager and team members to gain an understanding of the company's products, services, and sales processes.
• Study the company's existing customer base and their needs.
• Begin establishing relationships with key customers.
• Attend sales training sessions to further develop my skills and learn more about the company's offerings.
• Develop a list of potential prospects in my assigned territory.
• Schedule meetings with the manager and team members.
• Analyze the company's existing customer data.
• Make a list of key customers to reach out to.
• Attend scheduled sales training sessions.
• Create a list of potential prospects.

Second 30 Days

• Start making sales calls to prospects and schedule appointments.
• Follow up with previous prospects and leads.
• Conduct thorough research on potential prospects to understand their needs and pain points.
• Develop a clear understanding of the competitive landscape.
• Refine my sales pitch and value proposition.
• Make at least [X] several sales calls per day.
• Schedule appointments with interested prospects.
• Follow up with previous leads.
• Research potential prospects.
• Analyze the competition and develop strategies to differentiate from them.
• Work with my manager to refine my sales pitch and value proposition.

Third 30 Days

• Close deals with interested prospects and achieve sales targets.
• Continue building relationships with key customers.
• Develop a pipeline of potential future sales.
• Develop strategies to retain existing customers.
• Identify areas for improvement and provide feedback to the team.
• Create a customer retention plan.

2. Monthly Sales Plan Template

A monthly sales plan is a document that outlines the sales activities, goals, and strategies for a specific month. It is a crucial part of a company's sales strategy and helps the sales team to stay focused and accountable for their performance.

Here is a template for a monthly sales plan -

I. Overview

• Month: [insert month]
• Sales team: [list the sales team members]

II. Monthly Sales Goals

• Revenue goal: [insert revenue goal for the month]
• Sales target: [insert sales target for the month]
• Key performance indicators (KPIs): [list the KPIs that will be tracked for the month]

III. Sales Strategies

• Marketing activities: [list the marketing activities planned for the month]
• Sales activities: [list the sales activities planned for the month]
• Promotions and discounts: [list the promotions and discounts planned for the month]

IV. Sales Forecast

• Projected revenue: [insert projected revenue for the month]
• Sales pipeline: [list the sales opportunities in the pipeline for the month]
• Sales conversion rate: [insert the sales conversion rate for the month]

V. Resources

• Sales tools and technology: [list the sales tools and technology that will be used during the month]
• Sales team training: [list the training sessions planned for the month]

VI. Risks and Challenges

• Potential obstacles: [list the potential obstacles that may hinder sales performance]
• Mitigation strategies: [list the strategies to mitigate the potential risks and challenges]

VII. Action Plan

• Weekly sales goals: [list the weekly sales goals for the month]
• Assigned tasks and responsibilities: [list the tasks and responsibilities assigned to each sales team member]
• Deadlines: [list the deadlines for each task]

VIII. Conclusion

• Recap of monthly goals and strategies
• Next steps and follow-up actions. ‍

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‍ 3. Territory Sales Plan Template

A territory sales plan is a comprehensive strategy designed to outline the sales objectives, goals, and tactics that will be implemented in a specific geographic area or "territory."

This plan should provide a clear roadmap for how a sales team will approach and engage with potential customers in their assigned area, and outline the resources needed to achieve the desired outcomes.

A template for a territory sales plan might include the following sections -

Executive Summary:

This section provides a brief overview of the territory sales plan, including the purpose, objectives, and key strategies.

• Territory Analysis : This section should provide a detailed analysis of the assigned territory, including information about the market, competition, target customers, and other relevant data. ‍
• Sales Goals: This section should outline the sales goals and objectives for the territory, including revenue targets, customer acquisition goals, and other key performance indicators. ‍
• Sales Strategies: This section should provide a detailed overview of the strategies and tactics that will be used to achieve the sales goals outlined in the previous section. This may include details about lead generation, customer engagement, sales presentations, and other sales-related activities. ‍
• Resource Allocation: This section should outline the resources required to implement the sales strategies outlined in the previous section. This may include budgetary requirements, staffing needs, and other resources necessary to support the sales team. ‍
• Implementation Plan: This section should provide a detailed timeline and action plan for implementing the sales strategies and achieving the sales goals outlined in the previous sections. ‍
• Performance Metrics: This section should outline the key performance metrics that will be used to measure the success of the territory sales plan, including sales revenue, customer acquisition rates, and other relevant data. ‍
• Conclusion : This section should summarize the key points of the territory sales plan and highlight the expected outcomes and benefits of implementing the plan.

By using a template such as the one outlined above, sales teams can create a plan that is tailored to their unique needs and objectives, and that can be easily communicated to stakeholders and team members.

Wrapping Up

Effective planning is crucial for the success of any business, and this is especially true when it comes to achieving sales targets. Before promoting your product or service, it's essential to establish clear goals and determine the strategies that will help you achieve them.

With a well-defined plan in place, you'll have the clarity and direction necessary to make informed decisions and stay on track toward achieving your objectives.

Don't leave the success of your sales plan to chance - schedule a demo with one of Salesken's experts today and discover how our innovative solutions can help you achieve your sales targets.

Frequently Asked Questions (FAQ’s)

1. what is a good sales plan.

A successful sales plan will keep all your reps focused on the right activities and ensure they're working toward the same outcome. It will also address your company's specific needs. For example, you might choose to write a 30- , 60- or 90-day sales plan depending on your current goals and the nature of your business.

2. What is the formula for sales?

Sales revenue is generated by multiplying the number of a product sold by the sales amount using the formula: Sales Revenue = Units Sold x Sales Price. The more sales a company makes, the more money available within the business.

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How to Create a Sales Plan in 8 Steps: Guide + Free Template for 2023

It can happen to the best of us. We start off the year with big ambitions, certain our sales team is gonna crush it. We’re making lots of calls, selling to new customers, and getting our product out there. 

But soon, we wonder: how are we actually doing? Are we on track to meet our revenue goals for the year? Should we focus on building outreach or closing more deals? 

This is where a sales plan can make all the difference. Goals and objectives are clearly stated, day-to-day tasks are aligned with company priorities, and sales reps are working towards individual goals. It’s a beautiful thing. 

And it doesn’t have to be hard. In fact, we’ve put together this guide to make the sales planning process as easy as following a template. Let’s get started. 

What’s a Sales Plan?

A sales plan is a forecast of the sales you expect to achieve and how you’re going to get there. It typically covers important elements like:

• Past performance numbers
• Sales operations strategies
• Sales forecasting
• Current goals and objectives
• An action plan for finding and selling to new customers

Having an action plan in place for your sales process aligns your team’s day-to-day actions with your company’s priorities and business goals.

So, for example, if you’re trying to sell to a very specific target market, your team should focus on account-based selling as opposed to lead generation. If you’re looking to generate new business or break into a new market, you should focus sales activities more on outreach and prospecting. 

An action plan also empowers you to spend more time intentionally working towards your revenue targets, rather than getting stuck in reactionary mode dealing with daily hiccups and distractions.

What’s Inside a Typical Sales Plan? (Plus a Free Sales Plan Template)

While there isn’t a one-size-fits-all solution for developing a strategic sales plan, a good plan usually includes the following: 

• Company mission and vision statements
• Realistic, time-based goals with action steps to achieve them
• Purposeful tasks and daily activities for your sales reps to achieve
• Proven sales strategies to improve outcomes and get results
• Lead generation tactics for finding new customers
• Metrics you’ll use to see how your team is progressing

Download Your Free Sales Plan Templates Today

Want to build your own sales plan that kick-starts growth? Grab our Sales Success Kit. You won’t only get a sales strategy , you’ll get:

• Templates for sales planning
• Checklists for things like sales calls and hiring
• Worksheets for overcoming objections
• Guides for writing sales scripts

…and more to help you set up strategic sales planning and goals for your team.

8 Steps to Build a Sales Plan that Drives Revenue

In this section, we’ll go over the steps you need to take to build a strategic sales plan that gets the kind of results you’re looking for. 

1. Determine Your Primary & Secondary Sales Goals & KPIs

A successful sales plan begins with setting goals. These goals will be the targets your sales reps are working to reach—so it’s important to define them carefully.

When determining your goals, keep the S.M.A.R.T. system in mind. Company goals should be Specific, Measurable, Attainable, Realistic, and Timely. Here’s an example: 

• Bad goal: “Grow sales.”
• SMART goal: “Hit $100k in revenue by the end of the 1st quarter.”

Also, keep in mind that the right sales goals are those at the edge of achievable and challenging. If a goal is too easy or too hard, your team’s motivation will probably plummet. 

For example, if you’re a small business or startup that just reached $50k in revenue last year, shooting for $500k is a bit of a stretch, while $60k is probably too easy. 

That said, you’ll also want to determine specific metrics and KPIs in this step, including how they’re currently performing, and how you plan to improve them. 

Author’s note: If you’re using a tool like Close to manage your sales team and processes, you get a KPI dashboard that looks something like this—so your team can better align and track progress:

But remember this golden rule when choosing key performance indicators:

You don’t need to track every sales KPI. You just need to track the right ones.

Here are ten benchmarks and KPIs worth tracking that are commonly used by sales teams: 

• Monthly sales growth
• Calls and cold emails per rep (daily, weekly, monthly)
• Sales opportunities created
• Monthly onboarding and demo calls booked
• Lead conversion rate
• Sales by contact method
• Average conversion time
• Customer acquisition cost (CAC)
• Customer lifetime value (LTV)
• New and expansion monthly recurring revenue (MRR)

2. Find Your Target Customers’ Needs

One of the best ways to find the needs of your target audience is to develop an ideal customer profile (ICP). An ICP is an example of the perfect customer for your business. 

Normally used by B2B companies, this profile defines the characteristics of a company that would buy your product or service. 

Here are some of the traits to look out for in them:

To get started, think of your top ten to twenty customers. These should be customers who say your solution is so valuable, it outweighs the cost. 

Then, gather information about each customer and identify traits they have in common. Write a description of your ideal customer that includes data like what we’ve shared earlier: 

• General information about the company or customer, such as size, demographics, and industry
• Typical budget and revenue
• Location, if it’s applicable to what you’re selling
• Main challenges and pain points the customer is looking to solve
• Common objections that are raised during the sales process
• Typical purchase process, including decision-makers
• Timelines and deadlines to purchase

By identifying these common traits, you can better target the market that is best suited for your product and really hone in on their needs. 

3. Define Your Value Proposition

Now that you know what your customers need, it’s time to explain how your company meets that need. Enter: the value proposition . 

A value proposition describes the specific value your company provides to your customers. It should focus on benefits, not features. And it should explain how you stand out from the crowd. For example:

• What problem does your product solve? Is it a new product? 
• What does your product do for your customers? 
• How does your product stand out? 
• What makes you different from the competition? 

One of the best ways to nail down your value proposition is to talk to actual customers or prospects. Ask them how they would describe your product to a colleague. How would they sell it to them if asked for a recommendation? 

You can also look up reviews on websites like G2 and read what your customers are raving about online. Is there a common thread? What benefits do your customers keep bringing up, especially as it relates to the competition? Is there something your company is doing that others aren’t? 

4. Choose a Structure for Your Sales Team

Just as there isn’t a one-size-fits-all solution to creating a sales plan, there isn’t one right way to structure your sales force. What works best depends on your product, team, and sales processes. Here are three common sales team structures to choose from: 

• Island: Individual reps work through the sales process alone. This means they handle everything from cold calling and outreach to closing major deals.

• Assembly line: Each sales rep is assigned a specialized role such as lead generation, SDR (qualifier), Account Executive (closer), or Customer Success (farmer).
• Pods: Each sales rep is assigned a specialized role in a group that’s responsible for the entire journey of specific customers.

No matter what structure you choose, determine which reps are available during what times of the year, their specialties and skills, and what they’re responsible for in the sales process. It’s also important to include information about the sales managers, other team members, and the incentives you offer your reps.

5. Create a Plan For Execution

At this point, you know what you want to get done. You know your goals, you know your customers, and you know how your sales team will be organized. Now it’s time to come up with a specific plan of attack. 

To do this, take a look at your overall goals and figure out how to create milestones. This involves breaking down that big number into smaller expectations with strict deadlines. Milestones should challenge and motivate your sales team , without being so difficult they kill morale.

Involve your sales team during this process. Learn what they do during the week to close deals. Ask how much they’re currently doing, and how much bandwidth they have to do more. This will give you a real, frontline take on what your team can execute.

Then, create specific milestones with clear deadlines. For example, to achieve a sales goal of increasing revenue by 15% YOY, you might set the milestone of increasing your customer base by 20% at the end of Q1, or increasing sales by 50% for a specific product during Q3.

Finally, break these milestones down into action items. If you’re trying to increase your customer base, for instance, your sales team will need to increase prospecting and lead generation activities. How will your team approach this? Assign specific tasks to team members with daily, weekly, or monthly targets.  

Here’s an example to show how your goals, milestones, and action items are related to each other: 

Goal: Increase revenue by 15% YOY

Milestone: Increase customer base by 20% by the end of Q1

Action items: Each sales rep makes 10 new prospecting calls per week and spends 30 minutes qualifying leads

6. Evaluate Your Existing Sales Tools

In this step, take a look at your existing sales tools. Ask your team the following questions about each one: 

• How are we using this tool? What sales tactics does it help with? 
• Do we have another tool that does the same thing? 
• How much does this tool cost? 
• What’s the learning curve with this tool in the short term? 
• How easy is it to onboard new team members? 
• Is there anything we wish this tool did better? 
• What’s customer support like when we have issues? 
• Does this tool integrate easily with our other tools? 
• How does this tool make our lives easier? 
• How does this tool help us close more deals? 
• Where does it fit in the sales funnel? 

Once you’ve answered these questions for all of your sales tools, decide if there are any you don’t need in your stack anymore. Also, make note of any gaps in your capabilities or areas you feel could be improved with a better tool. 

Then, list the resources you have available and how you plan to use them. For example, how much will you spend on your sales tools? Which CRM software or prospecting tools are your sales professionals lost without? Briefly explain each tool’s value and why you’ve allocated resources towards it.

7. Build a List of Dream Clients 

If you could close the deal with anyone you wanted, who would it be? Write it down. Then, go back to your ideal customer profile and find more companies that fit the bill. 

Using this strategy is called target account sales or account-based selling. It’s a sales strategy where every prospect is handpicked and matched to your ICP. This means you know their pain points , their competitors, and how you’ll sell to them—long before you pick up the phone. 

Using the target account method will help you fill your pipeline with high-value leads that are a perfect fit for your product. It’s also a great way to build confidence with your reps since they can do a lot of legwork before making a call. 

8. Schedule Progress Checks 

A sales plan is a living, breathing document that needs to adapt to the dynamic world around it. New features, new marketing campaigns, new team members—all of these things can change the game. 

With that in mind, the last step in creating your sales plan is to set regular meetings (at least monthly) to review progress towards hitting your sales targets. At each meeting, plan to identify and solve any new issues and re-align activities across teams to adapt to real-world events and feedback. 

That said, try to avoid moving the actual goalposts—even if you discover you’ve been overly optimistic or pessimistic in your forecasting . Instead, carefully document what needs updating so you’re prepared when it comes time to make your next sales plan. 

5 Best Practices for Creating a Profitable Sales Plan

Now that you know how to build your plan, here’s a list of best practices to make sure you’re successful. 

1. Touch Base with Existing Customers  

Existing customers can be a huge source of knowledge when building your sales plan. After all, they’re using your product and can provide valuable feedback on what’s working and what’s not. 

But knowledge isn’t the only thing existing customers have to offer. They’re also a goldmine for generating new leads. In fact, according to SaaStr founder Jason Lemkin , “At least 20% of your new customers should come from referrals and word of mouth.”

If you’re still in the early stages of business development, use your sales plan to show your team how to leverage their own network to get introductions to new prospects. If you’re at a later stage, build a referral program for customers that refer new leads. 

2. Get Input From Colleagues Outside of Sales

It’s easy to get caught up in our little sales bubble and forget the outside world. But you’d be doing yourself and your company a disservice if you don’t get input from people on the outside. 

Getting a different point of view can open doors you didn’t even realize were there. Or keep you from wasting time going down a road to nowhere. 

So reach out to colleagues in other departments (i.e. marketing, tech support, human resources, etc.) Ask them to look over your sales plan and give you feedback. What have they heard from customers? Is there a marketing strategy that could work in tandem with your efforts? You may be surprised at what they have to offer. 

3. Include Your Sales Team in the Planning Process

As we mentioned earlier, your sales reps can be super helpful during the planning process. They know your customers and they know the daily grind. So they usually have valuable insight in terms of realistic goal-setting, how customers may respond to certain strategies, and more. 

Plus, including your sales team in the process is a great way to get buy-in. People are way more likely to get on board with a plan if they were involved in its creation. On the flip side, if you just drop a plan on your team without getting their input, you’ll likely face some pushback. 

So get your team involved early in the process. Schedule planning meetings and quick brainstorming sessions. Explain why the plan matters and why you want their participation. 

4. Compare Plans with Strategic Partners

Strategic partners or stakeholders are usually other businesses that benefit in some way from your success. These can be suppliers, retailers, or companies with complimentary products or services (also known as Complementary Service Providers, or CSPs). 

If you have a good working relationship, ask them to compare notes. You take a look at their sales plan and have them look at yours. After all, you’re typically targeting the same type of customers. 

Maybe they’ve tried something you’re planning to implement and can give you feedback on how it went. Or maybe you’re planning similar strategies and can piggyback off each other or refer leads. 

5. Set Individual Goals for Your Sales Team

Finally, take your overall goals and break them down into individual goals for your sales team. Not only will this make your plan more actionable but it’s a great opportunity for professional development if you take into account the differences in strengths, weaknesses, and skills among your salespeople.

For example, if someone on your team is making a lot of calls but not closing many deals, set an individual goal of upping their close rate . On the other hand, if someone’s great at closing but doesn’t do much outreach, give them the goal of contacting ten new prospects a month.

Create a Sales Plan That Drives Growth 

Taking the time to create a solid, effective sales plan (or business plan) is always worth it. It gives you the roadmap you need to push through the inertia and stay on track to meet your goals. 

We’re here to help. Download our free Sales Success Kit and get access to 11 different templates, checklists, worksheets, and guides. All are action-oriented and easy to use, so you can have your best sales year yet.

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How to Write a Sales Plan

This guide explains the purpose of a sales plan, what it contains and how to write one that works for your business. It also includes a free template for your own sales plan.

Table of Contents

Every business needs a business plan as well as more detailed road maps that offer guidance to each department working toward that common goal. As the revenue-generating engine of your company, the sales department should be a top priority for this type of document, aptly named the “sales plan.” This guide introduces the concept of a sales plan and gives you all the guidance you need to create a sales plan that works for your business.

What is a sales plan?

A sales plan details the overall sales strategy of a business, including the revenue objectives of the company and how the sales department will meet those goals. This may also include revenue goals, the target audience and tools the team will use in their day-to-day. In addition, the sales plan should include examples of the hurdles and pain points the team might encounter, as well as contingency plans to overcome them.

“[A sales plan] is essential to support the growth of an organization,” said Bill Santos, vice president of the ITsavvy Advanced Solutions Group. “A sales plan helps individual reps understand the priorities of the business as well as the measurements by which they will be evaluated.”

Business plans vs. sales plans

Business plans and sales plans are closely linked. A sales plan, though, should outline the actions that the sales department will take to achieve the company’s broader goals. A sales plan differs from a business plan, though both work toward the same end.

“A business plan is a ‘what’ [and] a sales plan is a ‘how,'” said James R. Bailey , professor of management and Hochberg Professional Fellow of Leadership Development at the George Washington University School of Business. “Business plans are where a firm wants to go. A sales plan is a part of how they can achieve that. A business plan is direction; a sales plan is execution.”

For example, a software company that developed a new mobile application might state in its business plan that the app will be installed by 1 million users within a year of launch, while the sales plan describes how that will actually be achieved.

How to write a sales plan

Every sales plan should suit the individual needs of a different company, so they come in all shapes and sizes. There is no one-size-fits-all sales plan; the one you create will be unique to your business. With careful planning, you’ll have a much clearer vision of what you need to accomplish and a road map for how to get there. 

Chris Gibbs, vice president of global sales at Centripetal Networks, named some additional items that every sales plan should include.

• Targeted accounts: Assign each salesperson a few key accounts to focus on, and grow from that base.
• Targeted verticals: Sales teams might focus on specific market segments or verticals, such as a particular industry.
• SKUs: Salespeople should emphasize certain SKUs or inventory items rather than get lost in a broad catalog of merchandise to sell.
• Sales and marketing coordination: Sales and marketing teams should work together to create promotions to help generate sales.
• Product road maps: Every company has a road map, and each product should have a road map that shows the plan and direction for a product offering over time to chart out when a product will launch and when it might sunset or be replaced by a newer model.
• Forecasts: Sales forecasting is projecting sales volumes and expectations by comparing them historically to sales of previous years, and then conducting market comparison to determine where sales will fall against the competition.

“Sales plans are extremely important to ensure there is cohesiveness between product teams, sales and marketing,” Gibbs said. “In addition, they’re important for ensuring that timing of new products and/or new version releases coincide with sales objectives and forecasts.”

What are the steps to create a sales plan?

A sales plan is necessary for businesses of every size, from an individual entrepreneur to a Fortune 500 company. When you’re ready to actually write your sales plan, follow these steps:

1. Define the objectives. 

Clearly outlining your goals and stating your objectives should always be the first step in creating a sales plan or any other business venture. You should include the expected sales volume and any markets or territories you expect to reach. 

For example, let’s say you own a retail store selling household goods and electronics. If your purpose is to establish yourself as a trusted local retailer, ask yourself the following questions:

• If so, are they purchasing anything or just browsing?
• Was it word of mouth?
• Was it through marketing efforts, such as email marketing, direct mail or social media?
• How many are new customers?
• How many are repeat customers?
• Where do you want your sales to come from? 
• What are some external and internal factors that could impact your sales? These include industry trends and economic conditions.

When you can precisely state your key objectives, you are setting yourself up to plan later steps around achieving your goals.

2. Assess the current situation.

The next step is to create an honest overview of your business situation in relation to the goal you set in the first step. 

Review your strengths and assets. Take a look at your resources and how you can apply them to your goal. This can include personal relationships and competitive advantages like new products or services.

For example, if your goal is to enhance your relationship with your customers, you’d need to ask yourself some questions to examine your current situation:

• What is your current relationship with your customers?
• Where did most of your sales come from?
• Where would you like to expand your sales?

3. Determine and outline the sales strategies. 

Sales strategies are the actual tactics your team will use to reach customers. They can include marketing channels as well as procedures for lead generation and client outreach employed by your salespeople.

Here are two examples of potential sales strategies: 

• Use your POS system to retain customer information so you can track current and new customers.
• Employ email marketing, text message marketing , social media, outbound call center services and direct mail marketing campaigns.

4. Define roles for the sales team. 

Each member of the sales team should be assigned clear roles, whether they vary from person to person or everyone performs the same functions.

Defining the sales direction of the team is crucial, as it shows the focus of the company and helps the team target and execute sales most effectively.

The plan of attack for the sales team should be communicated clearly by leadership, whether it is from team leaders or the CEO.  

5. Inform other departments of sales objectives.

A sales plan shouldn’t just update a company president or C-suite; it should inform the whole organization of the sales team’s objectives. 

Clearly outline your plan for the rest of the company to help them understand the goals and procedures of the sales team. Other departments become more efficient when interacting with the sales team and clients. This also conveys a certain level of quality and professionalism to the clients about the company.

6. Provide tools for the sales team.

Provide the tools each member of the sales team needs to achieve the stated goals, such as customer relationship management (CRM) software. The best CRM software is customizable to meet a company’s needs, making it much easier for your team to use the software and work efficiently.

7. Detail how the department will track progress. 

Offer strategic direction and insight on how progress will be monitored. Having a quarterly review to assess whether the company is on target is just as important as the plan itself.

Markets change, and so should your sales plan. Keeping it up to date will help you capitalize on the market and achieve your goals. Tracking progress is made easier by the tools you use to collect data. That data will then have to be analyzed and presented in a way which all departments can understand and use for future growth. 

Key elements of a sales plan

Every sales plan should also include the following elements.

Realistic goals

You need to set achievable goals . Challenge your sales team, but don’t push too hard. Bailey said that these “deliverables” are among the key points to include in a sales business plan. 

“Deliverables need to be as specific as possible and moderately difficult to achieve – specific inasmuch as being measurable in a manner that is uncontested [and] moderately difficult inasmuch as making sales goals too difficult can lead to failure and discouragement.”

Midpoint goals also help build morale and keep the team working toward a larger goal. Instead of having one giant goal, creating smaller goals to achieve along the way will keep your team focused.

Sales tools

Tracking sales throughout the term is helpful, and you can employ tools to keep track of each team member as well as the department overall. It also helps establish a culture of accountability among salespeople.

“Tools can help, especially project management and CRM software,” Santos said. “Having a weekly cadence of update and review is also important, as it sends a message that ownership and updates are important.”

Clear expectations and a defined commission structure

Assign goals and responsibilities to each team member to make expectations clear. This is true whether or not each team member has the same goals.

“We meet with each individual to come up with a plan that works for them so that they can reach their goals,” said Leah Adams, director of client success at Point3 Security. “We measure results based on numbers. Each team member has his own plan and how they’re going to get there.”

It’s also necessary to spell out the commission structure in full detail.

“The only real difference is how sales count,” Bailey said. “In petroleum-based products … a few big clients are necessary. Compensation needs to be structured not just in contract value, but in graduated terms: Above $1 million, commissions move from 5% to 9%, and so forth. In smaller-volume enterprises, commissions might be front-loaded with higher percentages early, then graduated down. You have to reward what you want.”

Training programs

Along the way, some training might be necessary to maintain the momentum.

“What’s important to us is that we’re teaching these individuals to be the best salesperson they can be,” Adams said. “We help them do that by constantly training them and giving them knowledge of what’s going on in our industry. Everything stays on track because each member of the team knows their individual goal; though each person has a number, they also know the ultimate goal is for the entire team to hit.”

Adams said that an effective CRM keeps things organized and helps delegate tasks and responsibilities on a schedule that uses the company’s lead information.

Key steps to follow when devising a sales plan

Here are some best practices for creating a sales plan:

• Refer to the business plan. The sales plan should directly address the objectives of the business plan and how those objectives can be achieved.
• Advance clear objectives. The clearer the objectives are, the easier it will be to reach your goals.
• Reference prior sales data. Chart sales over the previous few terms, and project the trend for the current term. New businesses can create sales projections based on expectations.
• Outline the commission structure. This will help motivate your team and help you calculate anticipated costs.
• Be clear about how progress is measured. There should be no dispute about this. If larger clients carry more weight than lower-volume buyers, that should be stated upfront.

The benefits of a sales plan

A sales plan keeps the sales department on track, considering the details of how they must operate to hit their targets and achieve company objectives. Because the sales team is the primary driver of revenue, it is an incredibly important document. [Related article: Adopting a CRM? How to Get Buy-in From Your Sales Department ]

“It’s extremely important to have a sales plan in place, almost a must,” Adams said. “Without this plan, it’s almost impossible to get through the year and hit the company’s sales goals.”

It’s not uncommon to encounter obstacles along the way, however. A good sales plan accounts for that.

“Almost always, you’ll run into the speed bumps along the way, but with a plan in place, it makes it a whole lot easier to navigate through it all,” Adams said. “The sales plan allows you to adjust when necessary so the goal can still be hit. I strongly believe a plan allows you to stay in control and reduce the risk while being able to measure the team’s results along the way to that finish line.”

Sales plan templates

Sales templates are helpful in that many of them are based on tried-and-true formats that have been used by businesses across several industries. They can also provide structure so that it is clear to each employee what their role and responsibilities are. 

“A template helps plan each individual’s daily activities in a structured way,” Adams said. “If you know what each person is doing daily, it’s easier to help correct what’s going wrong. It helps with things like conversion rates, etc. Yes, these templates can be customized in any way a team’s manager sees fit, based on how he believes the team will perform better.”

Sales plans should be unique to the company; however, there are key components they should always include. Because there is somewhat of a formula, you can use a template.

Templates are extremely helpful, Gibbs said. “It creates uniformity for the team, as well as a yearly or quarterly sales plan to present to senior management.”

Gibbs added that templates can easily be customized to meet the needs of a particular business or sales team.

Keeping your team on track with a sales plan

Planning is vital for any business, especially when dealing with sales targets. Before selling your product or service, you must outline your goals and ways to execute them. Essentially, a sales plan enables you to mitigate problems and risks. When there is a clear plan of action, you will know how to proceed in order to attain your goals. 

Enid Burns contributed to the writing and reporting in this article. Source interviews were conducted for a previous version of this article.

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How To Build a Strategic Sales Plan + 10 Examples

• March 28, 2024

Every sales team has some sort of plan, even if it’s just “sell more of the product/service that you’re employed to sell.”

A sales plan is a portfolio that includes a layout of your processes, target audience, objectives and tactics. It’s used to guide your sales strategy and predict cost and returns. 

Yet without a codified sales plan, it can be difficult to give a sales team the motivation and purpose they need to successfully engage customers and continue to generate revenue.

Not having a sales plan that’s written down and signed off on by stakeholders can lead to confusion around what sales reps should and shouldn’t be doing , which can be demotivating.

It might seem daunting or time-consuming to put together an entire sales plan, but it doesn’t need to be. Here’s how to create a thorough sales plan in 10 simple steps. 

What Is a Sales Plan? 

A successful sales plan defines your target customers, business objectives, tactics, obstacles and processes. An effective plan will also include resources and strategies that are used to achieve target goals. It works similarly to a business plan in the way it’s presented, but only focuses on your sales strategy. 

A sales plan should include the following three components: 

• Ideas: If you use specific business methodologies, you may choose to outline key principles and examples of them in action within your sales plan. An example could be conversation tactics when pitching your product to your target customer. 
• Processes: In order to streamline productivity and business strategy, you’ll want to make sure your processes are defined within your sales plan. Your sales team should be able to refer to the sales plan when they’re in need of direction. 
• Tools and tactics: The most effective sales plans include not only high-level business strategies, but also step-by-step approaches for your sales team to utilize. These tools can include key conversation pieces for your sales reps to use when pitching a product or content to close out a deal. 

Solidifying a sales plan is crucial for a strong business model. Taking the time to narrow in on the components above will set you and your business up for success down the road. 

Sales Planning Process

It’s important to keep in mind that sales planning isn’t just about creating a sales plan document. A sales plan should be a go-to item that’s used every day by your team, rather than sitting on your desk collecting dust. Creating an effective sales plan requires high-level strategy.

You should: 

• Decide on a timeline for your goals and tactics
• Outline the context
• Write out the company mission and values
• Describe the target audience and product service positioning
• Include sales resources
• Draw out an overview of concurrent activities
• Write an overview of your business road map
• Outline your goals and KPIs
• Outline an action plan
• Create a budget 

 Below we dive into each of these steps to create your ideal sales plan. 

1. Decide on Your Timeline

Setting goals and outlining tactics is not going to be productive if you’re not working toward a date by which you’ll measure your efforts.

Determining the timeline of your sales plan should therefore be your number one consideration. When will you be ready to kick-start your plan, and when is a reasonable time to measure the outcomes of your plan against your SMART goals?

Remember that you need to give the plan a chance to make an impact, so this timeline shouldn’t be too restrictive. However, you also want to make sure that you’re flexible enough to adjust your plan if it’s not producing the desired results.

Most sales plan timelines cover about a year, which may be segmented into four quarters and/or two halves to make it a little more manageable.

2. Outline the Context

Use the first page of your sales plan to outline the context in which the plan was created.

What is the current state of the organization? What are your challenges and pain points? What recent wins have you experienced?

Do you have tighter restrictions on cash flow, or does revenue appear to be growing exponentially? How is your sales team currently performing?

While you’ll discuss your business plan and road map later in the document, you can also outline the long-term vision for your business in this section. For example, where do you want to see the business in five years?

Tip: Comparing the current situation with your vision will emphasize the gap between where you are now and where you need to be. 

3. Company Mission and Values

It’s essential that you put your mission and values at the heart of your business. You need to incorporate them into every function – and this includes your sales plan.

Outlining your mission and values in your sales plan ensures that you remember what the company is striving for, and in turn helps ensure that your approach and tactics will support these objectives.

Remember: A strong brand mission and authentic values will help boost customer loyalty, brand reputation and, ultimately, sales.

4. Target Market and Product/Service Positioning

Next, you’ll need to describe the market or markets that you’re operating in.

What is your target market or industry? What research led you to conclude that this was the optimal market for you?

Who within this industry is your ideal customer? What are their characteristics? This could be a job title, geographical location or company size, for example. This information makes up your ideal customer profile .

If you’ve delved further into audience research and developed personas around your target market, then include them in here, too.

5. Sales Team and Resources

This step is simple: Make a list of your sales resources, beginning with a short description of each member of your sales team.

Include their name, job title, length of time at the company and, where appropriate, their salary. What are their strengths? How can they be utilized to help you hit your goals?

You should also include notes around the gaps in your sales team and whether you intend to recruit any new team members into these (or other) roles.

Tip: Communicate the time zones your team members work in to be mindful of designated work hours for scheduling meetings and deadlines. 

Then, list your other resources. These could be tools, software or access to other departments such as the marketing team – anything that you intend to use in the execution of your sales plan. This is a quick way to eliminate any tools or resources that you don’t need.

6. Concurrent Activities

The next step in creating your sales plan involves providing an overview of non-sales activities that will be taking place during the implementation of your sales plan.

Any public marketing plans, upcoming product launches, or deals or discounts should be included, as should any relevant events. This will help you plan sales tactics around these activities and ensure that you’re getting the most out of them.

7. Business Road Map

For this step, write up an overview of your business’s overall road map, as well as the areas where sales activities can assist with or accelerate this plan. You’ll need to collaborate with the CEO, managing director or board of directors in order to do this.

In most cases, the business will already have a road map that has been signed off on by stakeholders. It’s the sales manager’s job to develop a sales plan that not only complements this road map, but facilitates its goals. 

Tip: Highlight areas of the road map that should be touchpoints for the sales team. 

Ask yourself what your department will need to do at each point in the road map to hit these overarching company goals.

8. Sales Goals and KPIs

Another important part of the sales plan involves your sales goals and KPIs.

Outline each goal alongside the KPIs you’ll use to measure it. Include a list of metrics you’ll use to track these KPIs, as well as a deadline for when you project the goal will be achieved.

It’s vital to make these goals tangible and measurable.

A bad example of a goal is as follows:

Goal 1: Increase sales across company’s range of products and services.

A better goal would look something like:

Goal 1: Generate $500,000+ in revenue from new clients through purchases of X product by X date.

9. Action Plan

Now that you’ve laid out your goals, you need to explain how you will hit them.

Your action plan can be set out week by week, month by month, or quarter by quarter. Within each segment, you must list out all of the sales activities and tactics that you will deploy – and the deadlines and touchpoints along the way.

Tip: Organize your action plan by department – sales, business development and finance. 

While this is arguably the most complex part of the sales plan, this is where sales leaders are strongest. They know which approach will work best for their team, their company and their market.

Budgets vary from team to team and company to company, but whatever your situation, it’s important to include your budget in your sales plan.

How are you going to account for the money spent on new hires, salaries, tech, tools and travel? Where the budget is tight, what are your priorities going to be, and what needs to be axed?

The budget section should make references back to your action plan and the sales team and resources page in order to explain the expenditures.

6 Strategic Sales Plan Examples 

You can create different types of strategic sales plans for your company, depending on how you want to structure your sales plan. Here are a few examples.   

Customer Profile 

A customer profile outlines your ideal customer for your service or product. It will usually include industry, background, attributes and decision-making factors.  

Creating a customer profile helps narrow in on the target customer your sales team should focus on while eliminating unproductive leads.  

Buyer’s Guide

A buyer’s guide is an informational sheet that describes your company’s services or products, including benefits and features. This document is useful both for your sales team but also for a potential customer who requires more information on the product before purchasing. 

30-60-90-Day Plan

This plan is organized based on time periods. It includes outlines of goals, strategy and actionable steps in 30-day periods. This is a useful sales plan model for a new sales representative tracking progress during their first 90 days in the position or meeting quotas in a 90-day period. 

This type of sales plan is also ideal for businesses in periods of expansion or growth. It’s helpful to minimize extra effort in onboarding processes. 

Market Expansion Plan

A market expansion plan clarifies target metrics and list of actions when moving into a new territory or market. This sales plan model is typically used with a target market that resides in a new geographical region. 

You’ll want to include a profile of target customers, account distribution costs and even time zone differences between your sales representatives. 

Marketing-alignment Plan

Creating a marketing-alignment sales plan is useful if your organization has yet to align both your sales and marketing departments. The goal of the sales plan is finalizing your target customer personas and aligning them with your sales pitches and marketing messages. 

New Product/Service Plan 

If your organization is launching a new service or product, it’s best to create a sales plan to track revenue and other growth metrics from the launch. You’ll want to include sales strategy, competitive analyses and service or product sales positioning. 

Sales Plan Template

4 additional sales plan templates.

Here are some additional templates you can use to create your own unique sales plan. 

• Template Lab 
• ProjectManager

5 Tips for Creating a Sales Plan 

Now that you’ve seen and read through a few examples and a sales plan template, we’ll cover some easy but useful tips to create a foolproof sales plan. 

• Create a competitive analysis: Research what sales strategies and tactics your close competitors are using. What are they doing well? What are they not doing well? Knowing what they are doing well will help you create a plan that will lead to eventual success. 
• Vary your sales plans: First create a base sales plan that includes high-level goals, strategies and tactics. Then go more in depth on KPIs and metrics for each department, whether it’s outbound sales or business development . 
• Analyze industry trends: Industry trends and data can easily help strengthen your sales approach. For example, if you’re pitching your sales plan to a stakeholder, use current market trends and statistics to support why you believe your sales strategies will be effective in use. 
• Utilize your marketing team: When creating your sales plan, you’ll want to get the marketing department’s input to align your efforts and goals. You should weave marketing messages throughout both your sales plan and pitches. 
• Discuss with your sales team: Remember to check in with your sales representatives to understand challenges they may be dealing with and what’s working and not working. You should update the sales plan quarterly based on feedback received from your sales team. 

When Should You Implement a Strategic Sales Plan? 

Does your organization currently not have a sales plan in place that is used regularly? Are you noticing your organization is in need of structure and lacking productivity across departments? These are definite signs you should create and implement a sales plan. 

According to a LinkedIn sales statistic , the top sales tech sellers are using customer relationship management (CRM) tools (50%), sales intelligence (45%) and sales planning (42%) .

Below are a few more indicators that you need an effective sales plan. 

To Launch a New Product or Campaign 

If you’re planning to launch a new service or product in six months, you should have a concrete marketing and sales strategy plan to guarantee you’ll see both short- and long-term success. 

The sales plan process shouldn’t be hasty and rushed. Take the time to go over data and competitor analysis. Work with your team to create objectives and goals that everyone believes in. Your sales plan should be updated formally on a quarterly basis to be in line with industry trends and business efforts. 

To Increase Sales

If your team is looking to increase revenue and the number of closed sales, you may need to widen and define your target audience. A sales plan will help outline this target audience, along with planning out both sales and marketing strategies to reach more qualified prospects and increase your sales conversion rate. 

Now that you’ve seen sales plan examples and tips and tricks, the next step after creating your sales plan is to reach those ideal sales targets with Mailshake . Connect with leads and generate more sales with our simple but effective sales engagement platform.

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How to Create a Sales Plan: Tips, Examples & Free Sales Plan Template

Tactics and strategies are great. But when you create a sales plan, you set a clear path to success, with each step mapped out ahead of you.

The Internet is full of people who will tell you all about the success they’ve found from their strategies, whether it's personalizing a newsletter subject line or changing the color of the 'Buy Now' button.

But, news flash—these tips and tricks aren’t actual sales strategies .

To create real, lasting growth for you and your company, you need to create your own grand strategy. And that starts with a solid sales plan .

So, what’s your plan? How do you build it (and stick to it)?

We’re about to take a deep dive into sales plans. By the end of this guide, you’ll be completely equipped to win the fight for business growth. And we can't recommend it enough—grab our free sales plan template here in the Sales Success Kit today:

GET THE SALES SUCCESS KIT →

What is a Sales Plan? (And What Makes for Successful Sales Planning?)

Armed with the information you'll compile within your sales plan, you can quickly identify any upcoming problems, sales droughts, or opportunities—and then do something about them.

If done correctly, the right sales plan template empowers you to spend even more time growing and developing your business, rather than responding reactively to the day-to-day developments in sales.

Sound exciting? Let’s jump right in.

Download Your Free Sales Plan Templates Today

Want to build your own sales plan template that'll clarify your business plan and accelerate your growth? Grab the Sales Success Kit , including...

...and more to help you set up strategic sales planning and quotas for your team.

Want to stand out in the competitive market? Explore the insights of challenger selling .

What’s in a Sales Plan? 6 Elements Every Sales Plan Needs

In basic terms, a sales plan template includes:

• Sales forecasting and goal-setting
• Market and customer research
• Prospecting and partnerships

Each part of the sales plan naturally works itself into the next, starting with your high-level goals, then considering market factors, and finally looking at who you know, and how to find more prospects to help hit your sales goals .

Here are the key elements to include in your plan:

1. Mission Statement

What gets your sales reps out of bed in the morning? What’s the clear mission that pushes your team to keep fighting for that win?

Your mission statement is a concise statement of the ‘big picture’—the main idea and goal you want to achieve. Think about your company mission and how the sales team forms part of that overarching goal.

2. Sales Goals and Revenue Targets

A sales plan must include achievable sales goals and the targets your sales reps will be working to reach. Use previous years' results to tell you what's reasonably possible for your team to do. Include specific metrics and KPIs , how these are performing currently, and what you plan to do to improve them.

This may also include information about your product’s pricing , planned discounts, and how your team can focus on the right customers to get the most revenue possible. Link these sales goals to the business goals your company is working to achieve.

3. Analysis of the Target Market

Your plan should clearly identify your ideal customer profile and information about the target market and demographic you plan to sell to. Are you breaking into a new market? Are you targeting small business or enterprise customers ? Give a concise description of your target audience and the stakeholders you’ll need to sell to.

4. Sales Strategy Overview and Methods to Reach Target Customers

This should include a brief overview of the customer journey , pain points , and how your salespeople will engage and follow up with new prospects throughout their journey to purchase. You'll likely outline specific sales activities you'll focus on, such as improving referral numbers, testing new cold-calling email strategies, or dipping your toe in social selling.

You may also include information about the marketing strategy and lead generation methods used to gather new leads and how sales managers will support the team.

5. Use of Resources and Sales Tools

How much does it cost your team to close a new deal? What is your budget for the sales team, or for sales tools ?

Inside your plan, list the resources you have available to you, and how you plan to use them during the year. This includes monetary resources, as well as human resources.

Next, show how your resources will be used. For example, how much will you spend on sales tools? Which CRM software is your team depending on? Briefly explain how you plan to use each tool and why you’ve allocated resources in that way.

6. Sales Team Structure

The structure of your sales team includes which reps are available during what times of the year, their specialties and skills, and where they focus in the sales process .

Also, include information about the sales managers, their teams, and the incentives you offer your reps.

The Benefits of Sales Planning: Why You Need a Sales Plan

Creating a sales plan from scratch can be daunting, even with the right sales planning template. So, why should you have your sales strategy written down and ready to act on?

Let’s talk about the benefits of sales planning to attract new business and grow your market share.

Clear, Time-Bound Goals Help You Reach Revenue Targets

There’s a reason they say, “A goal without a plan is just a wish.”

If you want your sales team to execute on and accomplish your sales goals, you need to have a plan in place. When targets are linked to specific timeframes and actions, your whole team will see how their individual work is involved in reaching your sales goals.

Prioritize Time and Resources

Without a specific action plan in place , your team won’t be able to prioritize their time with the right sales tactics and strategies to hit their targets.

With a clear outline of the tactics that bring the most significant ROI for your team, each rep can get the best results for the time they spend selling.

Clear Action Plan to Reach Your Goals

With an action plan in place, each team member knows what they’re supposed to be doing, and why they’re doing it. This keeps them motivated and helps them see how their individual efforts make a difference.

4 Types of Sales Plans (How to Choose Which Planning Style is Right for Your Sales Team)

It’s difficult to templatize a good sales plan since every plan is unique to the business and team it applies to. So, what are some examples of the types of sales plans you might create, and how can you choose between them?

• Revenue-based sales plan: If you’re aiming for a specific revenue goal, this type of sales plan will be focused on in-depth sales forecasting and specific actions to improve conversion rates and close more deals.
• Sales plan based on the target market: If you’re selling to vastly different markets, you may want to create a different sales plan based on the market you’re targeting. For example, your sales plan for enterprise companies would differ from your sales plan for selling to SMBs.
• Sales goals plan: A plan that’s focused on goals (other than revenue) may include hiring and onboarding, sales training plans, or plans to implement a new type of sales activity into your process.
• New product sales plan: When launching a new product, it’s a good idea to develop a specific business plan around its launch and continued promotion. This plan may include finding and contacting strategic partners, building a unique value prop in the market, and creating new sales enablement content for the team to use when selling this product. This type of sales plan can also apply to launching new features in your SaaS product.

How to Choose the Right Sales Planning Style

Ultimately, this will depend on factors such as:

• Your revenue goals
• The resources at your disposal
• Your sales team’s abilities and bandwidth
• Your personal commitment to seeing this plan through

When you’ve determined who is involved in sales planning, how committed they are, and the resources you can use to make this plan happen, you can start building your own sales plan.

9 Steps to Create a Sales Plan to 10x Your Sales Team’s Results

It may seem like a lot of work to develop a sales plan at this point. But once you do, you’ll be in a place to take your sales (and brand) to the next level.

Let’s break down this process, step-by-step, so you can start achieving greater results.

1. Define Your Sales Goals and Milestones

With a sales plan, we begin at the end: an end goal.

Start by choosing the sales metrics that matter most to your overall business. This could be:

• Annual or monthly recurring revenue (ARR or MRR)
• Retention or churn rates
• Average conversion time
• Average conversion rate
• Customer lifetime value (CLV)

It doesn’t matter so much which metric you choose —the important point is that it can tell you whether your work has succeeded.

Next, look at last year’s forecast and results . Were you being realistic? How did sales revenue increase annually? How does that compare your company to the industry standards? Use this information to determine what realistically you can bring in based on the size of the market, your company goals, and the experience and resources available to your sales team .

After setting clear sales goals, it’s time to set milestones . This involves breaking that big number down into smaller expectations with strict deadlines. These should challenge and motivate your sales team , without being so difficult they kill morale.

Lean on your sales team during this process. After all, they’re in the trenches with you and probably have the best knowledge about your customers. Learn about what they do during the workweek to close deals. Ask how much they’re currently doing, and how much bandwidth they have to do more. This will give you a real, frontline take on what goals and milestones to set in your sales plan template.

Finally, create specific targets with clear deadlines . For example, to achieve a sales goal of increasing revenue by 15 percent YOY, you might set the milestone of increasing your customer base by 20 percent, or increasing sales by 50% for a specific product.

Brought together, these milestones inform and support your overall sales plan, giving you a clear, actionable workflow to hit your overall goals for the year.

2. Clearly Define Your Target Market or Niche

You need to know the market you’re in and the niche you’re going to occupy so you can properly position your business for growth.

What’s a business niche? It’s more than just what your business specializes in—a niche is the space your business occupies with your products, content, company culture, branding, and message. It’s how people identify with you and search you out over the competition.

As serial entrepreneur Jason Zook explains: “ When you try to create something for everyone, you end up creating something for no one. ”

Don’t do that.

Instead, start by looking at a niche and asking yourself these questions:

• How big is the market?
• Is there a built-in demand for what you're selling?
• What’s your current market position?
• Who are your competitors? What are their strengths, weaknesses, opportunities, and threats?

If you’re stuck, start by going back to your own strengths . List out your strongest interests and passions. Pick a field where the odds are already in your favor—where you have a proven track record, more expertise to offer, an extensive contact base, and people who can provide you with intros.

These kinds of strategic advantages will help you clarify your buyer persona and amplify the results of your planning.

Start with one product in one niche—you can always branch out to a complementary niche later. Sell beautiful, handcrafted tea cups? How about a booming doily business? Or customizable teaspoons?

A niche doesn’t limit you. It focuses you.

3. Understand Your Target Customers

Chasing the wrong customers will only waste your time and money, so don't allow them to sneak into your sales plan.

Your best customers are the ones that are successful with your product and see the ROI of it. Talk to them, and find out what they have in common.

While defining ideal customers depends on your company and market, here are some basic characteristics you’ll want to identify:

• Company size (number of employees, number of customers, yearly revenue)
• Size of the relevant department
• Geographical information
• Job title of your POC
• Buying process
• The goal they’re trying to achieve with your product or service

Also, don’t forget to think about whether they will be a good ‘fit’. If this is a long-term relationship you’re developing rather than a one-night stand, you want to ensure you speak the same language and share a similar culture and vision.

Use this information to build out an ideal customer profile . This fictitious organization gets significant value from using your product/service and provides significant value to your company. A customer profile helps you qualify leads and disqualify bad-fit customers before you waste time trying to sell to them.

Once you know the type of company you want to target with your sales team, it’s time to get inside their head. Start by hanging out where they hang out:

• Are they on social media? What’s their network of choice?
• Are they members of any Facebook or LinkedIn groups?
• Can you answer industry questions for them on Quora or Reddit?
• What podcasts do they listen to, or what resources do they read?

Get in your customers’ heads, and you’ll be in a much better position to sell to them.

GET THE IDEAL CUSTOMER PROFILE KIT →

4. Map Out Your Customer’s Journey

The next part of an effective sales plan must address how that ideal customer becomes your customer. Do this by mapping out their journey, including actions and events during the different stages of the sales funnel :

• Consideration

Conduct a customer survey or chat directly with your current, happy customers to gather valuable sales planning insights. Ask them:

• When you became a customer, what did you want our product to do for you?
• What features were important to you? Why?
• What was your budget?
• How did you solve this problem before using our product?

To fully understand their journey as a customer, you can also ask about past buying experiences:

• When was the last time you bought something similar?
• Was that a good or bad experience? Why?
• What was the decision-making process like?
• How did you evaluate different offers?
• Which factors made you choose that particular solution?

Once you’ve identified the awareness, interest, and consideration stages, let your prospects and new customers build the rest of their roadmap by asking them: "What’s next?"

"What needs to happen to make you a customer?"

If, for example, they say they’ll have to get approval from the VP of Finance. Ask:

"Ok, and let's say he agrees that we're the right fit; what's next?"

We call this the virtual close , a way to put your prospect in a future-thinking state of mind that makes them imagine buying from you. Asking this question to several high-quality prospects will tell you those final few steps in the customer journey until they’ve signed on the dotted line.

Finally, piece together the post-sale journey. Once a prospect becomes a customer, what’s next? How do you enable them to use your product and be successful with it? What happened to create your most loyal customers? Understanding this piece of the sales process is essential to managing and increasing customer retention .

5. Define Your Value Propositions

You know your customers. You know their journey. Now, define where you fit in by looking at your competitive advantage . Fully articulating what sets you apart from the competition is a crucial element of your sales plan template.

Start by asking a few simple questions:

• Why do customers buy from us?
• Why do customers buy from our competitors and not us?
• Why do some potential customers not buy at all?
• What do we need to do to be successful in the future?

Remember that customers buy benefits, not features. When describing your value proposition , it’s easy to get caught up in talking about you. What you’ve made. What you do. Instead, flip the script and talk about what your product will do for your customers . A strong competitive advantage:

• Reflects the competitive strength of your business
• Is preferably, but not necessarily, unique
• Is clear and simple
• May change over time as competitors try to steal your idea
• Must be supported by ongoing market research

For example, the competitive advantage of help desk software has nothing to do with its social media integrations and real-time ticket tracking. It’s the fact that it allows its customers to focus on creating a great customer experience.

Here’s the point: Focus on value, not features, in your sales plan template.

Your competitive advantage will inform everything your company does moving forward, from marketing to product development. It’s a great example of where sales can influence the development of a product and the direction of a business.

6. Organize Your Sales Team

The way your sales team is organized can enable them to better serve their customers and bring new revenue into your business faster.

Here are three basic structures for your sales team :

• The island: Individual reps work alone.
• Assembly line: Each sales rep is assigned a specialized role such as lead generation, SDR (qualifier), Account Executive (closer), or Customer Success (farmer).
• Pods: Each sales rep is assigned a specialized role in a pod, or group, that’s responsible for the entire journey of specific customers.

Think about the strengths and weaknesses of your sales team members, and how they will truly thrive as part of the team.

7. Outline the Use of Sales Tools

Now it’s time to think about the tools you’re using. Building out your sales stack takes time and effort, but listing out that stack in your sales plan will help you avoid getting caught up with new tech that may or may not help your sales team.

Basically, you’ll need tools for these areas to cover all aspects of the sales process:

• CRM software (like Close )
• Lead generation and prospecting tools
• Internal communication software
• Engagement and outreach tools
• Documentation software
• Sales enablement stack

Think about how all of your sales tools work together through integrations and where automation comes into play to save your team time, and how you'll drive CRM adoption across your team members.

8. Build a Prospecting List

A prospect list is where we take all the theory and research of the last few sections of our sales plan template and put them into action.

At its core, a prospect list is a directory of real people you can contact who would benefit from your product or service. This can be time-consuming, but it's essential for driving your sales plan and company growth.

First, use your ideal customer profile to start finding target companies:

• Search LinkedIn
• Check out relevant local business networks
• Attend networking events and meetups
• Do simple Google searches
• Check out the member list of relevant online groups

Target up to 5 people at each organization. Targeting more than one individual will give you better odds of connecting by cold email outreach as well as a better chance that someone in your network can connect you personally.

Remember, this isn’t just a massive list of people you could sell to. This is a targeted list based on the research you’ve done previously in your sales plan.

Once you have your list, keep track of your leads and how you found them using a sales CRM. This will keep historical context intact and make sure you don’t overlap on outreach if you’re working with teammates.

9. Track, Measure, and Adjust As Needed

Just because you’ve made a solid sales plan template to follow, doesn’t mean you get to sit back and watch the cash roll in.

Remember what Basecamp founder Jason Fried said about plans:

“A plan is simply a guess you wrote down.”

You’re using everything you know about the market, your unique value, target customers, and partners to define the ideal situation for your company. But yes, try as we might, very few of us actually see anything when we gaze deep into the crystal ball.

Instead, remember that your sales plan is a living, breathing document that needs to account for and adapt to new features, marketing campaigns, or even new team members who join.

Set regular meetings (at least monthly) to review progress on your sales plan, identify and solve issues, and align your activities across teams to optimize your plan around real-world events and feedback. Learn from your mistakes and victories, and evolve your sales plan as needed.

Create a Strategic Sales Plan to Grow Your Business

You’ve just discovered the basics—but I’ll bet you’re ready to go beyond that. Here are some final ideas to take your sales plan from a simple foundation to a strategic, actionable one.

Avoid Moving the Goalpost

Avoid making adjustments to the goals outlined in your sales plan—even if you discover you’ve been overly optimistic or pessimistic in your sales planning. When you're developing your very first sales plan template, it's natural to be wrong in some of your assumptions—especially around goals and forecasting .

Instead of letting it get you down, remember your plan serves as a benchmark to judge your success or failure. As you see places where your assumptions were wrong, carefully document what needs updating when it's time to revise your sales plan.

Invite Your Others to Challenge Your Sales Plan

Never finalize a plan without another set of eyes (or a few sets.) Get an experienced colleague—an accountant, senior salesperson, or qualified friend—to review the document before solidifying your sales plan.

Your sales team is another strong resource for reviewing your sales plan. Ask their opinions, give them time to think about how it relates to their daily work, and agree on the key points that go into your sales plan.

Set Individual Goals and Milestones for Your Sales Team

We talked about creating milestones for your business, but you can take your sales plan to the next level by setting individual milestones for your sales team as well.

These individual goals need to consider the differences in strengths, weaknesses, and skills among your salespeople.

For example, if someone on your team is making a ton of calls but not closing, give them a milestone of upping their close rate . If someone’s great at closing but doesn’t do much outreach, give them a milestone of contacting 10 new prospects a month.

Doing this will help your individual reps build their skills and contribute to their company and career growth.

Ready to Hit Your Sales Goals?

In most sales situations, the biggest challenge is inertia. But with a solid, detailed sales plan and a dedicated team with clear milestones, you’ll have everything you need to push through any friction and keep on track to hit your goals!

All jazzed up and ready to put together your own sales plan? Download our free Sales Success Kit and access 11 templates, checklists, worksheets, and guides.

They're action-focused and easy to use, so you can have your best sales year yet.

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Best Practices for 30-60-90 day sales plan

A new sales rep needs time to adjust to a new role, company or industry. Factoring in this period of change is crucial for a seamless transition. A 30-60-90-day sales plan provides structure and guidance when building a sales team .

In this article, we’ll define a 30-60-90-day sales plan and identify why it’s important. We’ll then discuss the benefits and when and how to use the sales plan. We’ll finish with examples and cover post-plan steps.

What is a 30-60-90 day sales plan and why is it important?

A 30-60-90 day sales plan is a three-month strategy designed to onboard new sales team members or sales managers. You can also use it to help guide reps in expanding to new territories or implementing new tools or processes.

The distinguishing feature of the 30-60-90 day plan for sales lies in the name. Each 30-day chunk represents a new area of focus:

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Days 1–30, Learning. Reserve the first month for learning. New hires should learn about the company’s products and services, sales process , geographical area and demographics. This builds a comprehensive picture of the company and the industry.

Days 31–60, Implementing. Design the second month around implementation. Integrate learning as you start tracking sales and performance.

Days 61–90, Improving. Focus the third month on analyzing the actions and outcomes of the previous 30 days. Identify strengths and weaknesses and set goals and plans for improvement.

Why focus is essential in sales and 5 steps to achieve it

Benefits of a 30-60-90 day sales plan

Whether using a 30-60-90 day sales plan to bring on a new hire or to make a great interview impression, an in-depth plan has a range of benefits.

Reduces the pressure of onboarding . A three-month plan clarifies expectations for a new employee. It helps them hit the ground running to ramp up productivity. It also lets them know where to focus their time and energy, minimizing the risk of burnout.

Offers clear goals for sales managers to monitor. When you set goals with measurable outcomes, you help sales leadership track progress. The goals provide a baseline for measuring success and help managers ensure the sales rep’s work aligns with company objectives.

Improves time management. Whether you’re a new manager, embarking on a new sales job or entering new sales territory , getting up to speed quickly can be a challenge. A 30-60-90 day sales plan encourages realistic time management.

Builds trust in a new work environment. A plan encourages conversations with managers and coworkers. It helps create a collaborative environment, building connections and, more importantly, trust in the work environment.

Develops a framework for continuous improvement. A 30-60-90 day sales plan template is a foundation for fast improvement. It also offers a framework for ongoing growth. Leaders can use the sections on implementing and improving as a template for development efforts going forward.

Makes a lasting impression (in the interview process ). Creating a 30-60-90 day sales plan for an interview shows initiative. It can help job seekers stand out in a sea of candidates.

Sales Motivation: 18 Tips to Keep Your Salespeople Happy

When to use a 30-60-90 day sales plan

A 30-60-90 day plan is most effective during career transition periods. The “learning, implementing and analyzing” structure is perfect for onboarding. It’s also helpful for continual improvement. Some of the most popular times to use 30-60-90 sales plans include:

Interviewing for a new sales position. Presenting an action plan shows hiring managers a candidate has done their research. It can also provide a great structure for onboarding if they get the job.

In the first week of a new job . A sales manager may provide a 30-60-90 day sales plan within the first week of a new hire’s start date. If a sales plan isn’t part of the standard company onboarding process, new employees may find it beneficial to draft their own.

As a new sales manager . A sales plan can help newly promoted leaders get up to speed so they know how to help their team accomplish company objectives. It can develop great sales managers by helping them make changes and implement feedback without disrupting processes that work.

When improving sales skills. If you’re looking to secure a promotion or boost company sales, a 30-60-90 day plan can help. It lets you create actionable steps with measurable outcomes to improve sales skills .

During times of change. Whether it’s starting in a new territory or switching to new processes or technology, a 30-60-90 day sales plan can help sales reps get up to speed quickly.

How to create a 30-60-90 day sales plan

A 30-60-90 day sales plan should be simple, concise and easy to follow.

It can be much easier to visualize a personal plan by using a template for reference. If you have a connection with a mentor or trusted peer, ask if they are willing to share their 30-60-90 day plan for sales.

What to include in a 30-60-90 day sales plan

While every sales plan will be different depending on intent, there are some basic elements common to all plans.

A focus for each time frame. As mentioned above, each month of the plan serves a different purpose. It may vary from plan to plan, but generally, the focus for each will be along the following lines.

Days 1–30: Learning, where the user spends time getting up to speed with the company and their role in it

Days 31–60: Implementing, where the user begins setting and working toward goals

Days 60–90: Improving, where the user and their manager evaluate performance and make changes

Company values and objectives. The plan should share the company mission and overall sales objectives . This will help the rep or manager align their efforts and keep the company on track.

Clear and measurable goals . Each phase of the plan should outline specific goals. These include learning goals, performance goals and personal goals. They should also be SMART goals – each should be specific, have a timeline to follow and include a way to measure progress and success.

Metrics. You need to know how you’ll determine the success of each phase. Your plan should break goals into activities with set metrics. For example, the goal “Learn about the company’s services” is vital but hard to measure. You can make it easier by breaking it down into achievable chunks with a clear metric:

Study company services for 30 minutes daily

Read a minimum of 30 customer reviews each week

Chat with a minimum of 1 colleague about company services daily

Metric: Able to discuss services on a customer call for 10 minutes without referring to company material

All these elements will help ensure your plan is useful and covers the basics. You can see a sample of specifics you might include in the sales 30-60-90 day plan examples below.

How long should a 30-60-90 day sales plan be?

The length of a 30-60-90 day sales plan depends on the purpose of the plan.

In an interview scenario, for example, a shorter sales plan is a wise choice. It’s meant just as an overview of the candidate’s approach. It won’t go into the same detail as an action plan produced by the company.

Similarly, an internal employee who’s been promoted to a sales manager role might not need as much detail as an external hire. A longer, in-depth plan that tackles goals on a weekly/daily basis may be beneficial for a new role.

The sales plan should only be as long as it needs to be to cover all the elements listed above. If the plan meets the user’s needs, it is successful.

Sales 30-60-90 day plan examples

A 30-60-90 day plan template can make building a sales plan much easier. Here are examples of plans for new sales reps/job candidates and sales managers.

30-60-90 day plan: New sales reps/job candidate example

A 30-60-90 day sales plan created for a job interview contains much of the same DNA as a plan for a new hire.

Though plans created for the interview process may be shorter and less detailed, both share the same information. We’ve combined the two below to create a comprehensive plan for new hires.

Phase 1 (Days 1–30)

Complete all company sales training and onboarding tasks

Learn the company’s mission values and goals

Learn the names and roles of people within the team/company

Familiarize yourself with all company products/services

Research company target markets

Generate ideal customer profiles

Become familiar with the company’s competition/rivals

Phase 2 (Days 31–60)

Shadow a different member of the sales team each week

Mock selling calls with colleagues and managers

Communicate with leads to gain sales experience

Record all sales activities

Set sales goals

Create a customer list and begin optimizing

Phase 3 (Days 61–90)

Review your sales record and identify both strong and weak areas

Create sales goals for the upcoming month

Repeat and optimize strong sales areas

Trial new techniques and strategies for weak sales areas

Create a daily structure to maximize productivity

Set up meetings/calls with regional managers to discuss progress

30-60-90 day plan: Manager example

Although the plan follows a similar format, a 30-60-90 day plan for a manager is different from a new sales rep plan. It focuses more on building the team and understanding/improving processes. The goal is to improve at managing a sales team .

View each phase of the plan in detail below.

Complete all company training and onboarding tasks

Get to know each of your direct reports

Create connections within the company

Observe current workflows and document inefficiencies

Identify any sales management tools you may need (e.g., a CRM)

Familiarize yourself with team structure and individual strengths/weaknesses

Research your company’s competitors

Request company/managerial feedback from employees

Make one minor feedback-focused change

Request feedback from initial minor change

Identify gaps in the team (skillset, software, etc.)

Build data-driven reports for sales data

Create report-based sales goals for the month ahead

Make a minimum of one feedback-focused change

Request feedback on further changes

Set up meetings/calls with sales team members to discuss progress

Using the customer journey to achieve sales success

Best practices: Use software to create and track a 30-60-90 day plan

Building a sales plan takes time. The right tools can make planning and tracking goals much more efficient.

A solution like customer relationship management (CRM) software has a range of sales reporting and analytics tools that can help you determine goals and measure success, all under the same digital roof.

Here are some of the features to look for and how they can help:

Dashboards . Visual data representation can show you where performance is on track and where there may be room for improvement. Customize and share dashboards with others in the company to keep sales leadership and team members in the loop.

Customizable activities and goals . A CRM allows you to create goals based on deals or activities. Tracking these activities helps you know your reps have everything they need to do their jobs.

A good CRM will let you set goals and watch your team’s performance. You’ll see when a new hire is succeeding or is falling short of the mark. This will enable you to step in and make adjustments, like offering tailored training or extra coaching.

Sales forecasting . Forecasting can also help you set useful milestones. Users can create a clear sales forecast, view projected revenues and put numbers to the goals. Knowing what to expect can help you understand which deals and activities your reps should focus on to reach your sales targets .

Reports and insights . A CRM solution will generate reports that help you set and measure goals. Customize the metrics to measure a new hire’s progress on targeted KPIs.

For instance, generate reports that tell you which accounts bring in the most revenue. Get a clear understanding of progress by viewing reports on individual and team performance. See how many opportunities reps win or lose and understand why.

What next? How to follow up on a 30-60-90 day plan

The rigid structure of a 30-60-90 day plan provides a safety net for those in a transition period. It can also support ongoing growth as you continue the process beyond day 90.

You can repeat the two later phases of the plan (days 31 to 90) to put new goals into practice and evaluate as necessary.

Managers or new hires can modify the model to keep implementing and improving in 30-day cycles.

Final thoughts

From the interview process to the third month on the job. The 30-60-90 day sales plan is one of the most valuable tools for salespeople .

Whether you’re new to the industry, changing companies or refocusing a territory, a clever sales plan can make for a painless transition. Use software to keep track of your goals with data-driven visuals and make smart decisions faster with trackable metrics.

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22 Best Sales Strategies, Plans, & Initiatives for Success [Templates]

Discover sales strategy examples, templates, and plans used by top sales teams worldwide.

FREE SALES PLAN TEMPLATE

Outline your company's sales strategy in one simple, coherent plan.

Published: 08/28/24

A strong sales strategy plan creates the foundation for a cohesive and successful sales organization. Sales strategies and initiatives also align salespeople on shared goals and empower them to do their best work — keeping them happy and successful, too.

In this guide, I’ll dig into some sales strategies and initiatives that I’ve found can help you generate more leads and close more deals. But first, let’s define what a sales strategy is.

Table of Contents

What is a sales strategy?

Why is a sales strategy important, the most effective sales strategies, how to build a sales strategy, sales initiatives, sales strategy examples from successful sales teams.

A sales strategy is a set of decisions, actions, and goals that inform how your sales team positions the organization and its products to close new customers. It acts as a guide for sales reps to follow, with clear goals for sales processes, product positioning, and competitive analysis.

Free Sales Plan Template

Outline your company's sales strategy in one simple, coherent sales plan.

• Target Market
• Prospecting Strategy

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Account-Based Selling

Account-Based Selling (ABS) is a sales strategy that's rooted in locking in on key, higher-value accounts as opposed to casting a wide net for a broad range of prospects. With ABS, salespeople are expected to identify and pursue specific accounts that have high conversion potential.

That means salespeople are expected to conduct thorough, thoughtful research on prospects to more effectively meet them where they are. The strategy also places emphasis on collaboration with marketing — sales teams lean on their marketing departments to create personalized, targeted content for each account.

Ultimately, successfully executed Account-Based Selling rests on a sales team's ability to take a granular approach to really lock in on individual prospects' needs and interests. Salespeople leveraging the strategy also need to know how to prioritize the accounts they pursue.

ABS can be extremely effective if it's done right, but it does come with its share of risk — if your sales org elects to forego reaching out to a wide range of prospects in favor of connecting with key accounts, you generally have less room for error.

For a look at some other key methodologies that can inform your sales strategy, check out this article.

Below, I’ll walk through how to create a sales strategy plan for your team.

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What is Sales Planning? How to Create a Sales Plan

Write a sales plan that can adjust to change, and zero in on the actions that will hit your goals.

By: Scott Leese CEO & Founder, Scott Leese Consulting May 1, 2024 | 14 min read

There is a world where sales planning happens once a year. You draw it up in January — “Whew, I’m glad that’s done!” — and everything goes as you planned. You hit your goals.

Meanwhile, on Earth, you create a plan, start to act on it, and everything hits the fan. A competitor launches a new product, an analyst switches up their report, and your best sales rep quits.

Below we share tips for how to create a sales plan that can bend, not break. You’ll learn why a plan is so important, see examples of the different types, and discover how to create one that brings you closer to your big, hairy revenue goals while also driving down costs.

What you’ll learn:

• What is a sales plan?
• Why is a sales plan important?
• Sales plan process
• Sales plan types and examples

How to create a sales plan

5 tips for optimising your sales plan.

Sales planning can be delightful. No, really.

Our Sales Planning solution keeps sellers on track with easy-to-build and easy-to-optimise sales plans.

What is a Sales Plan?

A sales plan articulates your objectives, strategic approaches, target demographic, and potential challenges. It serves as a specialised counterpart to a traditional business plan, honing in specifically on your sales strategy. While a business plan outlines your objectives, a sales plan details the precise methods through which you will achieve them.

Why is a Sales Plan Important?

Sales planning provides clear goals and a way to achieve them. Without it, a business likely doesn’t what their revenue targets are or how they’re going to grow. But these are only some of the advantages of an effective sales plan. Here are a few other key ones:

Determines actions required to achieve goals

Sales planning lets you test and measure how different actions will affect your numbers, so you can choose the right path forward to hit your goal. You begin by adding up the numbers you know — how much your team will likely sell (based on past performance) and how much it will cost (based on your current resources). You’ll arrive at a prediction of the numbers you’ll hit.

If the prediction falls short of your targets, a plan helps you test different scenarios, so you can find the action that allows you to hit your target number in the most cost-effective way.

What if you hire more people? Increase your quotas? Level up your enablement program to increase win rates (the number of deals that close)? Sales planning gives you the framework to crunch the numbers until you find the reality that matches your dream.

Increases engagement

With a plan, your sales team has the support needed to meet both their personal goals and the company’s goals. When a new representative joins the team, for example, the plan tells them the daily activities they need to complete to help meet their sales goals. If an established sales representative begins struggling to hit their goals, the plan provides the resources to grow their customer base.

This level of support creates a more engaged sales team, which often means a higher-performing team. When the sales team has the support they need, the company has a better retention rate because the sales team is successful. The business also earns a reputation for having clear goals that help lead to success, making it easier to hire new sales representatives.

Increases revenue and reduces expenses

Simply put, a plan helps the business allocate resources correctly, which saves money. For example, leaders aren’t hiring too many sales representatives for one territory while hiring too few reps in others, which means money burned and opportunities wasted.

What are the benefits of creating a sales plan?

Let’s take a closer look.

Emphasising the importance of marketing and sales alignment is crucial for improving revenue generation, customer experience, productivity, and post-sale growth. This alignment ensures consistent messaging, a better customer journey, and the development of data-driven plans using marketing and sales automation software.

Finding the actions to achieve your goals

A free sales plan template lets you test and measure how different actions will affect your numbers, allowing you to choose the right path forward to achieve your goal.

You begin by adding up the numbers you know — how much your team will likely sell (based on past performance) and how much it will cost (based on your current resources). You’ll arrive at a prediction of the numbers you’ll hit.

If the prediction falls short of your targets, a sales plan helps you test different scenarios to find the action that forces the equation to spit out your next sales target or number in the most cost-effective way.

What if you hire more people? Increase your quotas? Level up your enablement program to increase win rates (the number of close deals). A sales plan gives you the framework to crunch the numbers until you find the reality that matches your dream.

Your business is more resilient to change

The traditional sales plan template is something you create once a year. You revisit, test, and adjust an agile sales plan continually. The benefit is that even as market conditions change or surprises happen within your company, you can study the impacts of those changes and adapt to stay on track.

The path to agility is to eliminate your disconnected tools and bring all of your sales plan data into the same system—your customer relationship management (CRM) system—where you sell. With this in place, changes in the real world show up as threats to your target within your sales plan templates, too. You can react in real-time by studying the data, testing different scenarios, and adjusting your sales plan to get back on track.

Sales Plan Process

Many organisations think of sales planning as happening in the fall in preparation for the upcoming calendar year. While this may work for an established company, it’s not a realistic or sound approach for most companies.

Businesses should conduct a formal sales planning process annually, and then regularly review that plan throughout the year to make sure it still makes sense. Otherwise, the organisation may miss out on new opportunities to grow revenue and make changes that can reduce losses.

The frequency with which companies should review their plan depends on the stability of the business, market changes, and the complexity of the plans. Startups and new companies should review their plan at least every quarter. Established companies launching new products should review the plans for the new product lines at least every quarter, and perhaps monthly in the early days after launch.

Sales Plan Types

The different types of plans are meant to bring together your company’s long-term vision, short-term tactics, and everything in between. Leaders set a five-year vision for where the company is heading. Then, sales managers step into a new time frame — the year ahead — and build sales forecasts and territory plans that help sellers hit their numbers. They come up with capacity plans to make sure teams are running lean and mean. Finally, sellers create account plans for every deal.

Let’s take a closer look at these different types of plans with the examples below.

Long-range plan

This is where leadership — the CEO, chief revenue officer, CFO, and VP of sales — comes together and sets the long-term path for the company. They’re thinking about where the opportunities are and how to seize them. For example, they might decide to grow annual contract value (ACV) by $30 million in the next five years while also slowing the rate of hiring — because they want to make existing sellers more productive instead.

Annual plan

The sales manager creates an annual plan to set more immediate targets that will help the company get closer to the goals established in the long-range plan. This plan begins with an understanding of the team’s capacity, or how much revenue they’re likely to produce. From there, territories, quotas, and compensation plans are set to ensure that sellers hit their numbers.

Let’s say the long-range plan is to achieve $30 million in ACV over the next five years while also making sellers more productive. In that case, a sales manager might set targets of $4 million in ACV in the first year and increase the quotas that sellers carry to achieve that goal rather than hire more people.

Territory plan

Account plan.

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To create your annual plan for the year and make sure it can adapt to change, gather all your sales data into one place. Then, study how much your people can sell (based on historical data) and set targets (and incentives) that will make your goal a reality. Use technology that can update all your plan data in real-time, so you can measure the impact of change and adjust to stay on track.

Ready to create your plan? Here’s how to take it one step at a time.

1. Connect plan data with your CRM

It’s important to build your plan in customer relationship management (CRM) software. When you have all your sales data in one place, updated in real-time, you have visibility into changes that put your targets at risk.

It’s also a time-saver. Without this single source of truth, you’d be spending weeks manually pulling in data from different systems to understand what went wrong. With every passing day, the gap between your plan and your reality would widen.

Imagine that you begin an enterprise sales push with 50 sellers in January, but two quit in March. A CRM can send you an alert that you’re under target. That real-time data is critical if you want to adjust your plan quickly to stay on track.

If your organisation does not currently have a CRM, look for one that uses AI , pulls in data from any source, integrates with your other systems, and helps automate repeatable business functions. If you already use a CRM, take a comprehensive look at your sales efforts by ensuring all sales and customer data is connected.

2. Understand your team’s capacity (how much they can sell)

Using the example above, you might determine that based on the previous year’s performance, each seller, on average, can bring in $120,000 worth of revenue. However, now that you’re down two sellers, you’re short $240,000 in your capacity.

3. Work with stakeholders across the organisation

A sales plan drives the direction of the entire organisation, so it should represent the goals and input of all stakeholders. In addition to sales and finance, customer success, product teams, finance, and marketing should also be included in the process. If only the sales department is included in crafting the draft, then you run the risk of the CFO showing up with a half-billion-dollar plan, the CEO a billion-dollar plan, and the head of sales with a quarter-billion-dollar plan.

4. Measure the gap between your reality and your dream

Now that you understand the reality of who’s under your roof — and how much you think your team can sell — determine the gap between your revenue predictions and your revenue targets.

For example, imagine your target from the long-range plan is to hit $6 million in ACV this year. With a $240,000 drop in your capacity, as we showed above, you’ll need to figure out how you can still meet the goal.

5. Find the actions to fill the gap and reach your goal

It’s time to write your plan to achieve your targets. Begin with the backbone — your team — and outline what’s expected (quotas), what the rewards are (compensation), how to organise customers (segments), and how to assign the reps (territories).

Then, to close the gap and hit your targets, create “what if” scenarios to test the impact of different possible actions. The guideposts here should be cost savings and efficiency — how to hit your target by making the most of what you have. What if you hire two more people? (Straightforward, sure, but hardly cost-effective.) What if you assign your highest performers to more lucrative territories? What if you create an enablement program that trains your sellers in a strategic industry?

In the example above, you’re trying to find a way to add $240,000 to your capacity without adding cost. One of the scenarios you tested shows that a new enablement program might do the trick because training your sellers to sell more effectively can help you close more and bigger deals. This can be your Plan A. But since it will require investing in a new enablement program, you might want to come up with a Plan B as well that doesn’t require additional budget. For example, you might propose increasing each seller’s quota.

6. Present your proposed actions to leadership and execute

Make your case to leadership to gain approval on your proposed best action. Show them the data in your plan to demonstrate why your proposed solution will hit your targets and be cost-effective at the same time.

You might make the case for Plan A: investing in a new enablement program. If leadership balks because of cost, then it’s time to roll out Plan B: increase each seller’s quota instead. Sales reps might protest at first, but you can reframe it as an opportunity to make more money.

You’re in sales, remember? Finding the positive spin is what you do.

7. Keep adjusting and stay on target even as market conditions change

Change will come — whether from outside forces (a disruption in your customer base) or inside forces (a pivot in your product roadmap). The mindset shift is to take your plan down from the shelf, dust it off, and reimagine it as a living, breathing thing. It’s something you adjust continually throughout the year — with your sights pinned to your goal.

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Sales plan examples

While plans can be exceptionally detailed, the following examples show the basic structure of two types of plans.

Basic annual plan

Goal: Increase sales by 15% to reach 10.5 million in 2025

Sales cycle: January 2025 to December 2025 Target average contract value: $100,000 Target close rate: 20%

Metrics to track:

• Conversations

Resources required to implement plan:

• 1 new entry-level sales representative
• 1 part-time admin support role
• Training for all representatives on new product launching in late 2024

Territory plan:

Territory: In 2025, The Widget Co is adding a healthcare vertical. While they currently have some healthcare customers, this new territory will be an area of growth.

Goal: Healthcare clients accounted for $100,000 in sales in 2024 Q1. Goal is 300K in sales in 2025 Q2.

Resources required:

• Shift 1 sales representative from government vertical (phasing out) to healthcare
• Dedicate part-time admin support to healthcare
• Allocate $50,000 in marketing budget for healthcare sponsorship

Sales planning only delivers the desired success if companies come up with the right plan for their specific business and goals. Without a plan that works for your specific organisation, you are not likely to see the expected results. Organisations that take the time to optimise their plan are more likely to enjoy better results.

Here are five tips for optimising your plan:

1. Collaborate early and often across the organisation

The most accurate plans are created when all departments work together. To ensure a cohesive plan, the needs of the entire organisation should be included in the very first draft — and as revisions are made. This ensures that the sales team has the right products to sell, and all leaders have skin in the game.

2. Include relevant details to help achieve the goals

While it’s tempting to include only the desired results, the most useful and accurate plans provide a roadmap for how to get to the destination.

The specific metrics you monitor should relate to goals that align with your specific sales plan. For example, if headcount is a current issue in your sales department, then tracking employee retention rates is important.

At the minimum, it’s recommended you track the following metrics to ensure sales efficiency:

• Average contract value
• Sales cycle

As noted above, consider adding other metrics that align with top-level goals. Think first about what the linchpin of the goal is (e.g. employees for retention goals) then identify all metrics related to it you should keep an eye on.

3. Consider the seasonality of your business

For example, December has 15 to 17 effective selling days compared to 23 in other months due to the holidays and many customers taking time off the last week of the year. For that reason, most sales representatives are not going to close as many deals in December as they would in May.

4. Make goals based on the experience level of the team

While looking at the historical performance of the sales team is a good starting point, be sure to consider your current team, too. It takes a new sales representative time to build up their customer base and hit sales goals . Even with significant experience at other organisations, a new sales representative will not perform like a veteran in their first month. Create lower quotas for newer representatives as they ramp up, and your plan will be easier to execute.

5. Use AI insights to build your plan

Historical data gives you a starting point for understanding your team is capabilities. AI tools can, however, factor in additional variables, such as new sales representatives, new products, and even new competitors. By using technology such as sales planning software, you can keep sellers on track, configure plans easily, optimise in real-time, and improve operational flexibility.

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Strategic Sales Plan Examples: 13 Sales Plan Templates

Casey O'Connor

What Is a Strategic Sales Plan?

When you should implement a strategic sales plan, what to include in your sales plan, 13 sales plan template examples, put your sales plan into action with yesware.

A strategic sales plan is a must-have for any business looking to increase their sales, amp up their revenue, bring a new product to market, or branch into a new territory.

In this article, we’ll go over everything you need to know about strategic sales plans: what they are, when to create one, and exactly what they need to include. We’ll also show you a handful of real-life, tangible sales plan template examples and tips for implementation. 

Here’s what we’ll cover:

• When You Should Implement a Strategic Sales Plan 

A strategic sales plan is designed to guide a sales organization through their overarching sales strategy. It provides them with access to the resources needed to prospect, pitch to, and close new accounts.

Strategic sales plans can include any combination of the following:

• Ideas: If you utilize a certain sales methodology — consultative selling or target account selling , for example — you might outline its key principles and a few tactical examples of it in action in your strategic sales plan. Your strategic sales plan should also include an overview of your target customer.
• Processes: In order for your sales team to reach maximum productivity, it’s important that your sales processes are clearly defined and standardized. Your sales team — both new hires and seasoned vets alike — should be able to refer to your sales plan for a repeatable, scalable process that’s backed by solid metrics. The processes should provide direction to sales reps that allow them to contribute to the company’s goals.
• Tools & Tactics: The best strategic sales plans are more than just high-level strategy and goals. They also include specific, step-by-step strategies that sales reps can implement in sales conversations, as well as the specific tools and content that reps need to close more deals.

Sales plans also typically spell out the organization’s revenue and overall business goals, as well as the KPIs and benchmarks that sales managers and other stakeholders will monitor to determine whether or not those goals are being met.

They should also outline management’s strategic territory design and quota expectations, with specific indicators and data to back those decisions. 

Finally, these sales plans should take into account your current team’s sales capacity and specifically address the acquisition plan for any resources that are not yet available but may be necessary for future growth.

If your sales team doesn’t already have a strategic sales plan in place — that is, one that’s referenced and updated regularly and the product of careful data analysis and inter-team collaboration — you may want to consider creating one. 

Research shows that the majority of the highest-performing sales teams operate under a formalized, closely monitored sales structure. 

On the other hand, most underperforming sales teams lack this structure. 

It’s clear that a well-defined sales plan is one of the prerequisites to optimized sales productivity and success; every salesforce should strive to create and adopt one if they want to meet their sales goals more efficiently.

That being said, there are a few key indicators that signal a need for more urgency in putting a strategic sales plan in place. 

You’re Trying to Increase Sales

A strategic sales plan will help your sales and marketing teams align their processes so that your outreach efforts are tailored to your target audience. 

You’re Looking to Amp Up Your Revenue

For startups and small businesses, attaining as many new customers as possible is usually the name of the game.

For larger or more established businesses, however, the business plan may instead emphasize revenue goals. In other words, the deal size starts to matter much more than deal volume. 

A sales strategy plan can help salespeople target and nurture higher-value accounts. Sales planning can also boost your revenue by illuminating untapped potentials for revenue growth within your existing customer base through cross-selling, upselling , and referrals .

You’re Gearing Up to Launch a New Product

A sales strategy plan is crucial for businesses that are preparing to bring a new product to market.

One last note: for businesses that already use strategic business planning (or for those on their way after reading this article), be sure to update your plan at least yearly. Many businesses at least review their plan, if not update it more formally, on a quarterly basis.

Ultimately, your strategic sales plan will be unique to your company and its specific goals.

Consider including the following components in your strategic business plan. 

Mission Statement

Industry & Market Conditions

Great sales planning cannot be performed in isolation. Your plan must take into account the current market conditions, including any challenges, recent disruptions, or upcoming notable events.

Organization Chart

A sales org chart can range in scope from very simple, like the one above, to more complicated. Some go as far as naming individual employees and outlining their specific responsibilities. 

A detailed org chart is especially helpful for efficiently onboarding new hires.

Product Info & Pricing

No sales plan would be complete without a one-sheet that outlines the features, benefits, and value proposition of your product or service.

It’s also helpful to include information about pricing tiers, as well as any discounts or promotions available for leverage at a sales rep’s discretion.

Compensation Plan

While we have no doubt that you’ve hired only the most intrinsically motivated salespeople, remember the bottom line: cash is king.

Money is the primary motivator for most salespeople, regardless of how truly loyal and hard-working they may be.

With that in mind, it’s a good idea to include your company’s compensation plan and commission structure in your sales plan. This is a surefire way to motivate your team to continuously improve their sales performance. 

Target Market & Customer

Sales Enablement

With the tremendous rise in content marketing, it can be challenging for salespeople to keep track of the various materials available for generating new business.

Branding & Positioning

The strategic sales plan should offer at least a high-level overview of your brand and messaging specifics, including social media presence. Take the time to optimize your company’s LinkedIn presence — it’s a goldmine of new business opportunities.

Marketing Strategy

In today’s day and age, it’s unlikely that your sales and marketing team are working in isolation from one another. At a certain point, sales and marketing strategies start to flow together until they (ideally) perform in harmony.

Still, it’s important to outline the perspective of the marketing team within your strategic sales plan. This will help your salespeople fine-tune their sales pitch and speak more meaningfully to the needs of the customer. 

Prospecting Strategy

Most salespeople report that their number one challenge in lead generation is attracting qualified leads. 

Prospecting can certainly be daunting, but it’s worth the effort to get it right. Tweak and fine-tune the process until you’re sure it’s as efficient as possible. Make sure it’s repeatable and scalable, and map it out within your sales plan. 

Action Plan

Any good strategic sales plan will also include a step-by-step section, much like a playbook. Here, you’ll outline the specific tactics and processes — including scripts, demos, and email templates — that have been proven to move prospects through the sales funnel . 

Be as specific as possible here. This will act as a blueprint for the day-to-day sales activities for your team.

It can be tempting to leave the numbers with the finance department, but financial transparency can go a long way in creating a culture of trust among your sales team.

You don’t need to go through every line item in the spreadsheet, but it’s not a bad idea to include a high-level look at where the dollars are flowing. 

KPIs, Metrics, and Benchmarks

Be sure to give your team a snapshot of how they’re currently performing, with real numbers to back it up.

By doing so, you help them self-initiate regular SWOT analysis of their own sales actions and processes. This will give them an opportunity to right the course if things aren’t going according to plan. 

Tip: Looking to fuel your sales plan with data-backed findings? Grab our free ebook below.

Remember that your company’s strategic sales plan will be highly unique. It may take some time and tweaking to find the components and format that best meet the needs of your business.

Here are 13 sales plan templates to help you get started.

1. Product Launch Plan Template

Sales and marketing teams create a product launch plan when they’re preparing to launch a new product. 

A product launch plan should include your product’s positioning statement , a SWOT competitive analysis, detailed market analysis, sales strategies and tactics, and details about the target market. 

2. Ideal Customer Profile Template

One way to avoid wasting time on unproductive leads is to include an ideal customer profile (ICP) in your sales plan. Here’s a sample : 

This will help ensure your prospecting campaigns are targeted and attract only the most qualified leads from the get-go. 

3. Microsoft Word Sales Plan Template

Here’s a great example of a sales plan goals template , easily accessible through Microsoft Word. 

4. 30-60-90 Day Sales Plan Template

5. Buyer’s Guide Template

A buyer’s guide is a short, simple information sheet that describes your product or service, its features and benefits, and its use. Below is an example of a buyer’s guide from Wayfair . 

In many cases, this document is as useful internally as it is for the customer. 

6. Marketing Alignment Sales Plan Template

If your company hasn’t already formally aligned sales and marketing, start with this type of sales plan template (basic example below), as most traditional sales plans already assume that these two teams collaborate regularly. 

One key component of a marketing alignment sales plan template is the presence of an ideal customer profile and buyer personas. 

The marketing alignment sales plan template should also focus on cohesive, on-brand messaging between marketing campaigns and sales conversations . 

This type of sales plan template helps keep everyone on the same page, increases efficiency, and improves sales effectiveness. 

7. Battle Card Template

8. Territory Design Template

Well-designed sales territories see a 10% – 20% increase in sales productivity. Be low is a basic example of a territory design map.

9. Market Expansion Plan Template

A market expansion plan outlines the strategies, tactics, metrics, resources, and more that teams will use when expanding into a new market or (more commonly) a new geographical territory. 

Market expansion plans also need to include details about distribution expenses and timelines, time zone variations, industry notes or important compliance information, local/cultural expectations and laws, and sometimes more. 

10. Compensation Plan Template

Your compensation plan (including a specific commission structure) is one way to motivate your sales reps.

While it may seem controversial or sensitive, the compensation plan is an important component of a strategic sale plan.

11. Sales Funnel Template

The sales funnel is a visual representation of the sales process. 

12. Marketing Plan Template

Your salespeople should be extremely familiar with the marketing strategies your company is using to attract new leads. Here’s a great example of a template you can use in your sales plan that outlines the different campaigns at work.

This kind of resource will help your reps know who to contact, when, and with what kind of content throughout the sales cycle .

13. B2B Sales Strategy Template

A B2B sales strategy template helps sales teams outline their goals, as well as the specific methodologies and tactics they will use to achieve them. Here’s an example :

The B2B sales strategy plan will vary widely depending on your team’s specific goals and strategies, but most teams include at least the categories highlighted in the template above. 

Yesware is the all-in-one sales toolkit that helps you win more business. It can be an invaluable resource for putting your sales plan into action in a way that’s streamlined, productive, and intuitive.

Communication

Yesware’s meeting scheduler tool helps you skip the back-and-forth when scheduling meetings.

Meeting Scheduler integrates with your Outlook or Gmail calendar and helps your clients automatically schedule meetings with you during times of availability. New events will automatically sync to your calendar. 

​ It can also create meeting types for common calls, like a 30-minute intro call or a 60-minute demo call. These templates can be automatically saved and generated with custom descriptions and agendas so everyone can come prepared. 

Prospecting

One of Yesware’s most popular features is its prospecting campaigns .

This feature enables salespeople to create automated, personalized campaigns with multi-channel touches. 

The tool tracks communication and engagement throughout the process and helps move prospects through the pipeline with little administrative effort from the sales team.

Yesware’s attachment tracking feature helps you find your winning content by tracking which attachments are most often opened and read by your prospects.

You can use these insights to sharpen your content and increase your engagement.

The reporting and analytics tools are also extremely valuable in optimizing your sales plan.  These reports enable salespeople to use data to win more business. The feature generates daily activity, engagement data, and outcomes to show you what is/isn’t working across the board.

Try Yesware for free to see how it can help your team carry out your sales plan today.

This guide was updated on March 6, 2024.

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9 Best Sales Strategies: A Guide for a Successful Sales Plan

Have you ever wondered what sets the top sales leaders apart? Can you name the top 3 things the best sales leaders do differently? Let me help. According to Gartner , the most effective and innovative heads of sales focus on improving their leadership in these key areas:

• Mastering executive skills and influence
• Optimizing sales planning
• Crafting and executing effective sales strategies

These best practices have been proven to help sales leaders “deliver on short-term revenue goals, while laying a solid foundation for long-term success,” Gartner says.

Furthermore, McKinsey & Company found, “Over 50% of successful sales teams have a 12-month view of their plans while 10% map out the next three years.”

Successful sales leaders take strategy and planning seriously. They know that foresight and proactive planning are key components of sales effectiveness.

So, let me ask you. Do you have a modern sales strategy? If you do, when’s the last time you reviewed it? Buyer trends and preferences have changed a lot in recent years. Plus, sometimes you need different sales strategy plans for different types of buyers. Whether you’re starting from scratch or need to update your current sales strategy, this blog post will set you on the right path.

What Is a Sales Strategy?

A sales strategy is a carefully crafted plan that outlines how a business will sell its products or services to reach its revenue goals. It’s a dynamic blueprint that integrates market research, target audience identification, and competitor analysis to formulate effective sales tactics .

By defining clear objectives, identifying potential obstacles, and determining the best methods to engage and convert prospects, a sales strategy guides the sales team towards consistent and measurable success. Whether through personalized selling techniques , leveraging technology, or fostering strong customer relationships, a well-executed sales strategy ensures that every effort is aligned with the company’s overarching business objectives, ultimately driving growth and profitability.

9 Sales Leadership Strategies for Today’s Sales Manager

Why do you need a modern sales strategy.

A modern sales strategy is essential for any business aiming to achieve sustainable growth and competitive advantage. It provides a clear roadmap that aligns the efforts of your sales team with your company’s overall goals, ensuring that every action taken is purposeful and directed towards driving revenue. Without a modern sales strategy, businesses risk wasting resources on unfocused efforts, losing potential customers, and falling behind in the market.

The key benefits of having a sales strategy include:

• Direction and Focus: A sales strategy provides a clear path for your sales team, helping them focus on high-impact activities and avoid distractions.
• Goal Alignment: It ensures that your sales team’s efforts are in line with the company’s broader business objectives, creating a cohesive approach to growth.
• Efficiency and Productivity: By outlining specific tactics and processes, a sales strategy helps streamline operations, making your sales reps more efficient and productive.
• Competitive Advantage: Having a modern sales strategy allows businesses to identify unique selling points and leverage them to stand out in a crowded market.
• Resource Optimization: A well-defined sales strategy helps allocate resources effectively, ensuring that time, money, and personnel are used optimally.
• Measurement and Improvement: A modern sales strategy provides a framework for tracking progress and measuring sales success , allowing for continuous improvement through regular analysis and adjustments.
• Risk Mitigation: By anticipating potential challenges and planning accordingly, a sales strategy helps mitigate risks and navigate obstacles more effectively.
• Customer Understanding: Having a sales strategy helps your reps foster a deeper understanding of the target audience, enabling more personalized and effective sales approaches.

9 Best Sales Strategies for Effective Selling

In the ever-evolving world of sales, having a variety of strategies at your disposal is crucial for adapting to different markets, customer needs, and competitive landscapes. Effective sales strategies not only drive revenue but also build lasting relationships with customers and enhance the overall performance of your sales team. Here, we explore some of the most impactful sales strategies that can help your business achieve its goals and stay ahead of the competition.

• Solution Selling: Focuses on understanding the customer’s needs and pain points, then providing tailored solutions that address those specific issues. This strategy emphasizes the value and benefits of the solution rather than the features of the product.
• Consultative Selling: Positions the salesperson as a trusted advisor who offers expert advice and guidance. By building a deep relationship with the customer, the salesperson can better understand their needs and provide more relevant solutions.
• Inbound Selling: Leverages content marketing and inbound marketing techniques to attract potential customers. Salespeople engage with leads who have already shown interest in the company’s offerings, making the sales process more efficient and effective.
• Outbound Selling: Involves proactive outreach to potential customers through methods such as cold calling , email campaigns, and social selling . This strategy requires a well-defined target audience and a strong value proposition to capture attention and generate interest.
• Account-Based Selling (ABS): Focuses on targeting high-value accounts with personalized sales and marketing efforts. By treating each account as a market of one, sales teams can develop tailored approaches that resonate with key decision-makers and drive higher conversion rates.
• Social Selling: Utilizes social media platforms to connect with prospects, build relationships, and share valuable content. This strategy helps salespeople establish credibility and trust while reaching a broader audience.
• Challenger Selling: Encourages salespeople to take control of the sales conversation by challenging the customer’s assumptions and providing new insights. This approach positions the salesperson as a thought leader and helps differentiate the company’s offerings.
• Value-Based Selling: Centers around demonstrating the value and ROI of a product or service. Salespeople focus on how the offering can positively impact the customer’s business, often using case studies, testimonials, and detailed ROI calculations.
• Relationship Selling: Emphasizes building long-term relationships with customers based on trust and mutual benefit. This strategy involves consistent follow-ups, personalized communication, and going the extra mile to meet customer needs.

10 Steps for Building a Successful Modern Sales Strategy Plan

Building a successful modern sales strategy plan is crucial for achieving consistent growth and staying competitive in today’s dynamic market. A well-defined plan provides a clear roadmap, aligning your sales team’s efforts with the company’s goals and ensuring that every action taken is purposeful and effective. By following a structured approach, you can create a comprehensive sales strategy plan that drives results and fosters long-term success. Follow these steps to create yours.

• Define Your Sales Goals: Establish clear, measurable, and achievable sales goals that align with your overall business objectives. These goals should be specific, time-bound, and realistic to provide a clear direction for your sales efforts.
• Analyze Your Market: Conduct thorough market research to understand your target audience, industry trends, and competitive landscape. This analysis helps identify opportunities and challenges, allowing you to tailor your strategy to meet market demands.
• Identify Your Ideal Customer Profile (ICP): Define the characteristics of your ideal customers, including demographics, behavior patterns, and pain points. Understanding your ICP helps focus your efforts on high-potential prospects and tailor your messaging to resonate with them.
• Develop Your Value Proposition: Craft a compelling value proposition that clearly articulates the unique benefits and value your product or service offers. This proposition should differentiate you from competitors and address the specific needs of your target audience.
• Create a Sales Process: Design a structured sales process that outlines each stage of the buyer journey, from initial contact to closing the deal. This process should include defined steps, key activities, and criteria for moving prospects through the sales funnel.
• Set Key Performance Indicators (KPIs): Establish KPIs to measure the effectiveness of your sales strategy. These metrics should track critical aspects of your sales performance, such as conversion rates, average deal size, and customer acquisition costs.
• Allocate Resources: Determine the resources needed to execute your sales strategy, including budget, personnel, and technology. Ensure your sales team has the tools and support required to achieve their targets.
• Train and Equip Your Sales Team: Provide ongoing sales training and development to enhance your team’s skills and knowledge. Equip them with the necessary resources, such as sales scripts, presentation materials, and CRM tools, to succeed in their roles.
• Implement Technology and Tools: Leverage technology to streamline and enhance your sales processes. Utilize CRM systems, sales enablement platforms, Digital Sales Rooms , and analytics tools to manage customer relationships, track performance, and gain insights.
• Monitor and Adjust: Regularly review your sales strategy and performance against your goals and KPIs. Be prepared to adjust your plan based on data and feedback to continuously improve and adapt to changing market conditions.

Modern Tools to Level-up Your Sales Strategy

In today’s competitive business environment, leveraging the right tools and technology can significantly enhance a sales team’s effectiveness and efficiency. From managing customer relationships to analyzing sales performance, these tools empower sales teams to streamline processes, make informed decisions, and ultimately close more deals. Here, we explore some of the essential tools and technologies that can help your sales team level up their sales strategy.

• Customer Relationship Management (CRM) Systems: CRM systems like Salesforce, HubSpot, and Zoho CRM help manage and analyze customer interactions and data throughout the customer lifecycle. They provide a centralized platform for tracking sales activities, managing leads, and maintaining customer information, which enhances relationship management and improves sales forecasting.
• Sales Enablement Platforms: Tools like Allego’s sales enablement platform provide sales teams with the resources they need to sell more effectively. These platforms offer sales content management ; sales training; sales coaching solutions, such as Conversation Intelligence ; Digital Sales Rooms for collaborating and managing sales deals, and data analytics to measure seller performance and monitor sales deals. Sales enablement platforms offer a comprehensive solution rather than having to use several disparate tools, improving sales rep efficiency, reducing costs, and improving sales results. In addition, when you integrate your sales enablement platform with your CRM, you can automate sales tasks, improve efficiency, and help your reps personalize their interactions with buyers.
• Marketing Automation Tools: Platforms like Marketo, Pardot, and HubSpot automate marketing tasks such as email campaigns, social media posting, and lead nurturing. By integrating with CRM systems, these tools help align marketing and sales efforts, ensuring a seamless flow of information and better-qualified leads.
• Sales Analytics and Reporting Tools: Tools like Salesforce, Salesloft, and HubSpot Sales Hub provide advanced analytics and reporting capabilities. They help sales teams visualize data, track key performance indicators (KPIs), and gain insights into sales trends and performance, enabling data-driven decision-making.
• Communication and Collaboration Tools: Platforms like Slack, Microsoft Teams, and Zoom facilitate communication and collaboration within sales teams. These tools support real-time messaging, video conferencing, and file sharing, enhancing teamwork and ensuring smooth communication channels.
• Lead Generation Tools: Tools like LinkedIn Sales Navigator, ZoomInfo, and Leadfeeder help sales teams identify and connect with potential leads. They provide valuable data and insights about prospects, enabling sales reps to target the right contacts and build a robust sales pipeline.
• Sales Training Software: Sales training tools such as Allego and Trainual provide interactive training modules, assessments, and performance tracking, ensuring continuous learning and skill enhancement.
• E-Signature Tools: Tools like Adobe Sign and HelloSign allow sales teams to obtain signatures on contracts and agreements electronically. These platforms streamline the signing process, making it faster and more convenient for both sales reps and clients.

The Power of a Well-Executed Modern Sales Strategy

Creating and implementing a successful modern sales strategy is an ongoing process that requires careful planning, execution, and continuous refinement. By understanding the fundamental components of a sales strategy, recognizing its importance, and exploring various effective selling approaches, businesses can craft tailored plans that drive success. Additionally, leveraging modern tools and technologies can significantly enhance the efficiency and effectiveness of your sales team, ensuring they are well-equipped to meet and exceed their targets.

Ultimately, a well-executed modern sales strategy aligns your sales efforts with your company’s objectives, fosters strong customer relationships, and positions your business for long-term growth and profitability. Whether you’re refining an existing strategy or building one from scratch, following the steps outlined and utilizing the right tools will help you create a dynamic and impactful sales strategy plan.

About the author: Erik Fowler is Chief Revenue Officer of Allego where he is responsible for the company’s customer acquisition and sales goals. He has 20 years of sales leadership experience, focused on maximizing sales opportunities through strategic planning and streamlined sales processes.

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Home \ Blog \ Why Salespeople Should Write and Present Individual Business Plans

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Why Salespeople Should Write and Present Individual Business Plans

• By Mike Weinberg
• November 15, 2017

It is surprising how few sales organizations ask their people to draft annual sales (business) plans. For fifteen years I I’ve witnessed the power of having every member of the sales team write, and when possible, present, business plans to sales management, senior execs, or even better, to the members of sales team.

Why Individual Business Plans?

• People who write down their goals are significantly more successful than those who don’t. We all know there is a ton of data to support this claim. I won’t even begin to cite sources.
• Writing a plan causes the rep to take ownership of his/her business (territory, book, etc.).
• The process drives big-picture creative thinking.
• Forces the salesperson to examine what has worked and what hasn’t. (Remember the definition of “insanity”?)
• Presenting the plan to the team is a powerful way of sharing best practices and allows everyone to learn from each other.
• We learn a ton about reps when they present their plans: who can sell, who can think, who brings passion and fresh ideas to the job, who can present well, who “gets it” and who doesn’t .
• The business plan serves as a powerful and automatic accountability tool.   The very act of presenting the plan publicly and articulating what you are going to do to achieve your goals creates energy, competition and accountability!
• The plan serves as a valuable  roadmap to help keep the salesperson on track throughout the year.
• The plans is a gift to the sales manager! How easy it is to grab the rep’s plan before a phone call, coaching meeting, monthly 1:1 accountability meeting , or day in the field with them? “Sarah, let’s take a look at your plan together to see if YOU are DOING what YOU SAID YOU NEEDED TO DO in order to be successful.”

There is too much benefit derived from this process not to do it. Customize the template offered below. Or even better, salespeople can use the expanded template along with the coaching provided in Chapter 14 of New Sales. Simplified ., while sales leaders can get that info better tailored to their needs in Chapter 26 of Sales Management. Simplified.  Provide the template to each member of the sales team and ask them to write and prepare to present their own plan to the team (or just to senior management). I’ve found it works well to give the team a few weeks to go through the exercise and to be very specific about how long they will have to present their plans. Typically, I’ve observed 20-30 minutes to present and ten minutes for Q & A usually works nicely.

Essential Components of the Plan

I think there is a lot of room for flexibility as far as what goes into the template. Every business and sales role is different and that is why each company needs a customized plan. Having said that, there are five categories or sections that I believe are essential:

• Goals – What are you going to achieve?  We always start with the end in mind!  Possible bullets in this section include total revenue or gross margin goals for the year, # of new accounts or new pieces of business acquired, $ from existing accounts and $ from new accounts, specific product-mix goals, and even asking the rep to “name and claim” the monster account or dream client they will nail this year.
• Strategies – How are you going to do it? Where is it going to come from? In this section I like to ask questions about market focus, target account lists, major cross-sell opportunities, most growable or most at-risk accounts, what new approaches will the rep take to get in front of new prospects, how will they better penetrate current customers, where will they concentrate their efforts and so on.
• Actions – What are you going to do? In this section I want to hear about activity and metrics. What’s “The Math?” How many calls, initial face-to-face meetings? What type of commitment to time-blocking? To what activity goals and metrics will you/the rep be accountable?
• Obstacles – What’s in the way? I don’t believe in excuses. And I do believe that almost every salesperson could tell you on day one what is likely to get in the way of achieving their goals for the year. So I like to ask for a list of known obstacles right up front so we can address and help remove them. Failure is not an option; let’s figure out how to overcome those obstacles or how we need to help that salesperson now! Obstacles take many forms: personal health, distractions, lack of training or knowledge, family issues, travel  budgets, old technology, the anti-sales department. Just ask. Believe, they’ll have a list.
• Personal Development, Growth & Motivation – How do you want to grow this year? If we are not growing then we are dying. Salespeople need to invest in themselves. Ask how they will do that. Courses, training, peer-mentoring, outside coaching, sales books, blogs?  Are there certain areas where they/you need to develop professionally in order to get to the next level? I also like to ask the salesperson to share some of their personal philosophies about sales and what they do to keep themselves motivated throughout the year. You get some really fun answers and can learn a lot about what drives your people.

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• Job Number: 1517480

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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

• Answers inbound prospective member calls and places outbound follow-up calls to prospective members.
• Handles web inquiries and responds through outbound calls or email.
• Handles inbound Medicare calls and presents plan options to callers to encourage prospective members to join a plan. May complete the sale telephonically.
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MoSCoW Prioritization

What is moscow prioritization.

MoSCoW prioritization, also known as the MoSCoW method or MoSCoW analysis, is a popular prioritization technique for managing requirements. 

  The acronym MoSCoW represents four categories of initiatives: must-have, should-have, could-have, and won’t-have, or will not have right now. Some companies also use the “W” in MoSCoW to mean “wish.”

What is the History of the MoSCoW Method?

Software development expert Dai Clegg created the MoSCoW method while working at Oracle. He designed the framework to help his team prioritize tasks during development work on product releases.

You can find a detailed account of using MoSCoW prioritization in the Dynamic System Development Method (DSDM) handbook . But because MoSCoW can prioritize tasks within any time-boxed project, teams have adapted the method for a broad range of uses.

How Does MoSCoW Prioritization Work?

Before running a MoSCoW analysis, a few things need to happen. First, key stakeholders and the product team need to get aligned on objectives and prioritization factors. Then, all participants must agree on which initiatives to prioritize.

At this point, your team should also discuss how they will settle any disagreements in prioritization. If you can establish how to resolve disputes before they come up, you can help prevent those disagreements from holding up progress.

Finally, you’ll also want to reach a consensus on what percentage of resources you’d like to allocate to each category.

With the groundwork complete, you may begin determining which category is most appropriate for each initiative. But, first, let’s further break down each category in the MoSCoW method.

Start prioritizing your roadmap

Moscow prioritization categories.

1. Must-have initiatives

As the name suggests, this category consists of initiatives that are “musts” for your team. They represent non-negotiable needs for the project, product, or release in question. For example, if you’re releasing a healthcare application, a must-have initiative may be security functionalities that help maintain compliance.

The “must-have” category requires the team to complete a mandatory task. If you’re unsure about whether something belongs in this category, ask yourself the following.

If the product won’t work without an initiative, or the release becomes useless without it, the initiative is most likely a “must-have.”

2. Should-have initiatives

Should-have initiatives are just a step below must-haves. They are essential to the product, project, or release, but they are not vital. If left out, the product or project still functions. However, the initiatives may add significant value.

“Should-have” initiatives are different from “must-have” initiatives in that they can get scheduled for a future release without impacting the current one. For example, performance improvements, minor bug fixes, or new functionality may be “should-have” initiatives. Without them, the product still works.

3. Could-have initiatives

Another way of describing “could-have” initiatives is nice-to-haves. “Could-have” initiatives are not necessary to the core function of the product. However, compared with “should-have” initiatives, they have a much smaller impact on the outcome if left out.

So, initiatives placed in the “could-have” category are often the first to be deprioritized if a project in the “should-have” or “must-have” category ends up larger than expected.

4. Will not have (this time)

One benefit of the MoSCoW method is that it places several initiatives in the “will-not-have” category. The category can manage expectations about what the team will not include in a specific release (or another timeframe you’re prioritizing).

Placing initiatives in the “will-not-have” category is one way to help prevent scope creep . If initiatives are in this category, the team knows they are not a priority for this specific time frame. 

Some initiatives in the “will-not-have” group will be prioritized in the future, while others are not likely to happen. Some teams decide to differentiate between those by creating a subcategory within this group.

How Can Development Teams Use MoSCoW?

  Although Dai Clegg developed the approach to help prioritize tasks around his team’s limited time, the MoSCoW method also works when a development team faces limitations other than time. For example: 

Prioritize based on budgetary constraints.

What if a development team’s limiting factor is not a deadline but a tight budget imposed by the company? Working with the product managers, the team can use MoSCoW first to decide on the initiatives that represent must-haves and the should-haves. Then, using the development department’s budget as the guide, the team can figure out which items they can complete. 

Prioritize based on the team’s skillsets.

A cross-functional product team might also find itself constrained by the experience and expertise of its developers. If the product roadmap calls for functionality the team does not have the skills to build, this limiting factor will play into scoring those items in their MoSCoW analysis.

Prioritize based on competing needs at the company.

Cross-functional teams can also find themselves constrained by other company priorities. The team wants to make progress on a new product release, but the executive staff has created tight deadlines for further releases in the same timeframe. In this case, the team can use MoSCoW to determine which aspects of their desired release represent must-haves and temporarily backlog everything else.

What Are the Drawbacks of MoSCoW Prioritization?

  Although many product and development teams have prioritized MoSCoW, the approach has potential pitfalls. Here are a few examples.

1. An inconsistent scoring process can lead to tasks placed in the wrong categories.

  One common criticism against MoSCoW is that it does not include an objective methodology for ranking initiatives against each other. Your team will need to bring this methodology to your analysis. The MoSCoW approach works only to ensure that your team applies a consistent scoring system for all initiatives.

Pro tip: One proven method is weighted scoring, where your team measures each initiative on your backlog against a standard set of cost and benefit criteria. You can use the weighted scoring approach in ProductPlan’s roadmap app .

2. Not including all relevant stakeholders can lead to items placed in the wrong categories.

To know which of your team’s initiatives represent must-haves for your product and which are merely should-haves, you will need as much context as possible.

For example, you might need someone from your sales team to let you know how important (or unimportant) prospective buyers view a proposed new feature.

One pitfall of the MoSCoW method is that you could make poor decisions about where to slot each initiative unless your team receives input from all relevant stakeholders. 

3. Team bias for (or against) initiatives can undermine MoSCoW’s effectiveness.

Because MoSCoW does not include an objective scoring method, your team members can fall victim to their own opinions about certain initiatives. 

One risk of using MoSCoW prioritization is that a team can mistakenly think MoSCoW itself represents an objective way of measuring the items on their list. They discuss an initiative, agree that it is a “should have,” and move on to the next.

But your team will also need an objective and consistent framework for ranking all initiatives. That is the only way to minimize your team’s biases in favor of items or against them.

When Do You Use the MoSCoW Method for Prioritization?

MoSCoW prioritization is effective for teams that want to include representatives from the whole organization in their process. You can capture a broader perspective by involving participants from various functional departments.

Another reason you may want to use MoSCoW prioritization is it allows your team to determine how much effort goes into each category. Therefore, you can ensure you’re delivering a good variety of initiatives in each release.

What Are Best Practices for Using MoSCoW Prioritization?

If you’re considering giving MoSCoW prioritization a try, here are a few steps to keep in mind. Incorporating these into your process will help your team gain more value from the MoSCoW method.

1. Choose an objective ranking or scoring system.

Remember, MoSCoW helps your team group items into the appropriate buckets—from must-have items down to your longer-term wish list. But MoSCoW itself doesn’t help you determine which item belongs in which category.

You will need a separate ranking methodology. You can choose from many, such as:

• Weighted scoring
• Value vs. complexity
• Buy-a-feature
• Opportunity scoring

For help finding the best scoring methodology for your team, check out ProductPlan’s article: 7 strategies to choose the best features for your product .

2. Seek input from all key stakeholders.

To make sure you’re placing each initiative into the right bucket—must-have, should-have, could-have, or won’t-have—your team needs context. 

At the beginning of your MoSCoW method, your team should consider which stakeholders can provide valuable context and insights. Sales? Customer success? The executive staff? Product managers in another area of your business? Include them in your initiative scoring process if you think they can help you see opportunities or threats your team might miss. 

3. Share your MoSCoW process across your organization.

MoSCoW gives your team a tangible way to show your organization prioritizing initiatives for your products or projects. 

The method can help you build company-wide consensus for your work, or at least help you show stakeholders why you made the decisions you did.

Communicating your team’s prioritization strategy also helps you set expectations across the business. When they see your methodology for choosing one initiative over another, stakeholders in other departments will understand that your team has thought through and weighed all decisions you’ve made. 

If any stakeholders have an issue with one of your decisions, they will understand that they can’t simply complain—they’ll need to present you with evidence to alter your course of action.  

Related Terms

2×2 prioritization matrix / Eisenhower matrix / DACI decision-making framework / ICE scoring model / RICE scoring model

Prioritizing your roadmap using our guide

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Yes, Harris Plans to Institute 25% Tax on Unrealized Capital Gains — of Wealthiest Americans

The plan will be "the absolute end of the middle class," u.s. rep. lauren boebert, from colorado, claimed in an x post., anna rascouët-paz, published aug. 27, 2024.

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It's true Harris endorsed a plan to institute a 25% tax on unrealized capital gains. However …

… The plan specified that the tax would apply only to those with wealth exceeding $100 million — i.e., not the middle class. Given that it would therefore only affect the wealthiest 0.01% in the country, it is unlikely to cause an "economic calamity."

While the Democratic National Convention took place in Chicago, Illinois, in August 2024, a rumor began to spread that the party's presidential nominee, U.S. Vice President Kamala Harris, had endorsed a 25% tax on unrealized capital gains ( archived ): 

This post had received 4.7 millions views and 59,000 likes as of this writing. Others on X made the same claim, with one arguing this measure would double home prices ( archived ) . U.S. Rep. Lauren Boebert, a Republican from Colorado, said this new tax would harm the middle class most ( archived ). 

Vivek Ramaswamy, an entrepreneur who ran and lost in the 2024 Republican primary against former President Donald Trump, said it would result in an " economic calamity " ( archived ).

" The Harris Walz ticket plan to tax, up to 44%, unrealized capital gains regardless of how much you earn annually," one Snopes reader wrote in an email. Another shared a meme they had seen on Facebook:

An examination of the claims revealed that they were a mix of true and false information.

What Are Unrealized Capital Gains, and What Would This Plan Actually Do?

Unrealized capital gains describe the value an asset has gained while under someone's ownership. Realized capital gains are the effective profit at the sale of one's assets. So for example, if someone bought a house in 2012 for $200,000 and the house is now worth $250,000 but that person still owns it, the unrealized capital gains are $50,000. These are also known as "paper" gains.

Starting Aug. 16, 2024, the Harris campaign began to outline its economic plan . In doing so, it endorsed President Joe Biden's 2025 budget , whose revenue proposals included a "minimum [income] tax on billionaires," which the budget said would raise $500 billion over 10 years. Those unrealized capital gains would be taxed as income.

According to the proposals, the 25% tax on unrealized capital gains would apply only to people with a net worth of $100 million or more, or the richest 0.01% of people in the country. Contrary to Boebert's assertion, it would not directly affect the middle class. Even then, it would not apply to the entirety of the concerned group, but only to those who own 80% of their wealth in tradable assets (stocks, bonds, crypto currencies — in other words, securities that can be sold easily on a secondary market). 

This would exclude anyone whose fortune is made up of shares in privately held businesses or real estate — i.e., startup owners or investors. As a result, this would not, in fact, "double home prices," because no one would have to pay it on their homes or any of their real estate holdings, contrary to what some opponents of the measure have suggested.

Its proponents have argued that this tax would contribute to reducing wealth inequities. One reason for this is that people can often borrow money at lower interest rates against the current value of their assets, which can include unrealized capital gains. As such, the Biden administration decided to treat them as income:

Proposes a Minimum Tax on Billionaires. The tax code currently offers special treatment for the types of income that wealthy people enjoy. While the wages and salaries that everyday Americans earn are taxed as ordinary income, billionaires make their money in ways that are taxed at lower rates, and sometimes not taxed at all. This special treatment, combined with sophisticated tax planning and giant loopholes, allows many of the wealthiest Americans to pay lower rates on their full income than many middle-class households pay. To finally address this glaring inequity, the Budget includes a 25 percent minimum tax on the wealthiest 0.01 percent, those with wealth of more than $100 million.

One supporter argued in MarketWatch that this would be no different than paying city taxes on his home based on its " assessed value " each year.

But the proposal's critics fear that it would hinder risk-taking, which is an essential part of keeping an economy vibrant. For example Florida Atlantic University College of Business professor Siri Terjesen wrote in July 2024 it would act like a "kill-switch for entrepreneurship." "I nvestors may be less likely to invest in growth-oriented ventures due to greater swings in valuation compared to larger, established companies," she said.

Given that this measure is only set to affect the wealthiest 0.01% of the population, however, it is unlikely to cause an "economic calamity." If it were to apply to people in the middle class, on their homes or their investments, it might, in fact, affect their purchasing power, their ability to plan for the future or their ability to own homes. As it stands, however, the measure is too limited in scope for that.

As for the 44.6% tax rate alluded to in an email from a Snopes reader, it referred to a pair of proposals that would increase the top ordinary tax rate on long-term capital gains and qualified dividends for people who earn more than $1 million to 39.6% from the current 20%, and the net investment rate by 1.2 percentage points to 5% for those who earn more than $400,000. 

The tax rate on long-term capital gains — assets held more than a year — for high earners would match the rate for short-term gains, which are taxed at ordinary rates based on a taxpayer's income bracket. The proposal would apply only to the taxpayer's income above $1 million; for example, someone with taxable income of $1.1 million that included $200,000 of long-term capital gains would be taxed at 39.6% on $100,000 of those gains and 20% on the other $100,000. Someone with income of $900,000 including $200,000 of long-term gains would pay 20% in tax on all $200,000.

Arends, Brett. 'Opinion: Kamala Harris's Critics Are Totally Wrong about Taxing Unrealized Gains'. Marketwatch, 24 Aug. 2024, https://www.marketwatch.com/story/kamala-harriss-critics-are-totally-wrong-about-taxing-unrealized-gains-8275e55c.

Budget of the U.S. Government. White House, Fiscal Year 2025, https://www.whitehouse.gov/wp-content/uploads/2024/03/budget_fy2025.pdf.

General Explanations of the Administration's Fiscal Year 2025 Revenue Proposals. U.S. Department of the Treasury, 11 Mar. 2024, https://home.treasury.gov/system/files/131/General-Explanations-FY2025.pdf.

Terjesen, Siri. 'Biden's Tax on Unrealized Gains Would Be Kill Switch for Entrepreneurship'. The Daily Signal, 12 July 2024, https://www.dailysignal.com/2024/07/12/bidens-tax-on-unrealized-gains-would-be-kill-switch-for-entrepreneurship/.

Vice President Harris Lays Out Agenda To Lower Costs for American Families. https://mailchi.mp/press.kamalaharris.com/vice-president-harris-lays-out-agenda-to-lower-costs-for-american-families. Accessed 26 Aug. 2024.

By Anna Rascouët-Paz

Anna Rascouët-Paz is based in Brooklyn, fluent in numerous languages and specializes in science and economic topics.

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Japanese Pioneer plans to scale up biz with Indian automakers for future

The company globally works with various automakers as a supplier of automotive items like infotainment systems, speakers etc..

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Stocks steady near record peaks as Nvidia earnings loom

Global stocks held near all-time highs on Wednesday ahead of the release of results from chipmaking market darling Nvidia, while sterling hovered near a 2-1/2-year high as traders bet that Britain would lag the U.S. in cutting interest rates.